I guess this customer service motto does not apply to the online Walmart Pharmacy. Read what is on the website...
"Walmart is committed to providing you superior customer service and a pleasant shopping experience".
I would like to know why it appears to be so hard for this Walmart to have my prescription refills in stock each and every month since I've been picking it up there for a few years now. These are drugs that I depend on, yet I see more and more customer complaints posted online.
I have chronic fatigue syndrome in the last 90-days they have only had my medication in stock once. I believe it is more important that the pharmacies pats his commission by keeping inventory below needed quantity so he gets a bigger check. I continualy have issues with refills after switching to the online pharmacy. Maybe I should try back in the store again?
They do not seem to care how hard my life is when they appear incompetent and uncaring. I don't think it is fair that I have to take my script to another pharmacy because they did not have the medication I pickup on the 13th of every month like clock work. I spend hundreds to thousands in Walmart stores each month.
I am not asking for any special treatment all I want is an online harmacy I can depend on to just have my medicine on hand and ready to go on time.
Is that too much to ask? I realize I'm just one little guy but I need my medication and a responsible pharmacy to have it. I hope nobody else has these same issues and if they do, I would like to hear about it in the comments below.