The pizza was burnt. (Crispy burnt) was not fit to be eaten and I didn't have time to go somewhere else to get anythings else. We order from dominos at least approximately 4 times a month. The kids were extremely disappointed and hungry.
I hope something will be done about this. Thank you Michele Stabbs
The new manager apparently doesn't believe that pizza needs ANY sauce! My usual was to order at LEAST 5 times a month. New manager & I ordered a pizza last month. That pizza had ZERO sauce! I hesitated 45 minutes to call & complain, not wanting to get a perhaps a new employee in trouble.
When I called I was SUPPOSED TO receive a $10 credit only, due to hesitating. Hoping last month was a fluke? I ordered 2 pizzas & they too had no sauce! Only 1 red stain on 1 pizza. No sauce!
Don't order from the store on W Wortham if you want sauce on your pizza! Cutting costs in this economy is understandable. But NO SAUCE IS NOT ACCEPTABLE!
The employee’s attitude was mean and unwelcoming at all. Didn’t even ask us for our choice of sides for the wings, just skipped and we ended up getting plain wings. That’s the opposite of a customer service ideal experience, made us feel uncomfortable for ordering, not communicative and not helpful
We ordered. 2 pizzas and a order of cinnamon twist. When we got the food we ate our pizza and then went to eat. The cinnamon twist and they were not cinnamon twist. They were garlic knots with icing dipping sauce.
They forgot to do the cinnamon twist. And instead they've done the garlic. We called to let them kno. And all you could hear in the background was hollering and screaming and foul language about how to do then. They said that they would send us the cinnamon twist and they never did show up. Totally unaccedouble.
How do I get free pizza from the bay st store i bought 5 pies wait like 3 and was told every 2 orders u get a free pizza and never received 1.The coupon doesn't work I called the store they told me try it again press coupon amd never worked amd was never given my free pizzas!!! I am annoyed amd pissed off they told me om the phone we can't help u and pretty much oh well!!
At the bay st Staten island store I try Ober and over to get my free pizza and I have ordered over 4 times that's 2 free pizzas !! The coupon that u guys gave me was not rite and in jipped out of my free pizza!!
So it's false advertising if u wanna be technical!!!! I'm pissed about this!
99 special on the Domino's app. to pick up at 6490 Memphis Arlington Rd, Bartlett, TN 38135 at 7:00pm. My order number was #2050. The app. told me Annie started my order at 7:05pm. I arrived at the store and it was very busy due to the football game and the last day of the special.
The tracker on the wall in the store said 45-50 minutes til my order was ready, which was not a problem due to how busy the store was. At 8:15pm after the tracker had been on 1-5 minutes for over 10 minutes, I approached the counter to ask about my pizza.
The staff looked and found that my pizza had never been put in or made to cook. I told the staff if they couldn't put my pizza in right then, then to cancel my order and refund my money. The pizza came out in about 15 minutes.
I asked the staff if I would be…
We tried to order the ,$7.99 pizza special that is advertised on tv but I was told that special is not honored at the Ramona Blvd, Jax Fla. I am not aware of only select stores having advertised specials.
Should report this as a false advertisement to the Better Business Bureau. Earned a free emergency pizza and could not get it because it did not meet the minimum order requirement. Your ad shows pizza delivered, false it didn't happen.
Have not ordered from dominoes since and will not even in the future. False advertisement
Friday 22 I order a medium pizza on line at 5:20...never got called at 5:59 was told that didn't get the order..order again & used tracking it Saud 59-77 minutes...never got it..so I called the number 4693209555...was told to come that don't deliver when using rewards...I went UT wasn't ready pod Uber yo take me...the Manger said she had over a 100 orders & I will have too wait at least a hour & 30 minutes before she can get too...me I told her I was calling corporate..she go ahead u can't prove anything
I called and ask could they make my wings extra wet whomever got on the phone hollering and saying I need to contact door dash and my order wasn’t thru door dash..very rude when I ask for they name they hung up the phone on me…need to get this store in order..thank you
Hello my name is Cassandra Putnam and about two months ago one of your employees in the Inverness citrus county Fl location sexually assaulted me and I know for a fact that he is selling marijuana out of his vehicle while he is doing deliveries
Ordered a medium pizza with extra sausage. Instead I was given no sausage at all and extra sauce. How? Lmao
I ordered at the location on 67th Ave & Glendale Ave in Glendale AZ today. The pizza was dry with hardly any sauce or garlic on the crust, as was my garlic knots. My biggest complaint however is that there were employees not wearing gloves, they never do.
This seems to be an issue at most of the Glendale AZ locations, as I've ordered from multiple in the past 2 years. Someone needs to do something about that, it is a health code violation and really disgusts me, being someone who's worked in Food Service the past 5 years.
Thank you for your time and attention to this matter.
Today I order pizza they brought me four I ordered one pizza and one pasta they brought me four boxes two half eaten pizzas one pizza that was burnt and disgusting and pasta that was dry I have talked to them three times they said that they were going to fix it they never did they haven't done anything and then when I called up there the guy hung up on me then he freaking hung up on me again very rude and disrespectful and I know that that is true because I used to work there
I went into the Domino's Pizza located at:00 North division Kellogg Idaho and upon entering the building I observed which is the closing manager John Archibald yelling at the top of his lungs waahh waahh fire me fire me fire me I then replied to him is that how the closing manager acts in this establishment which he then replied fire me fire me fire me I want to be fired then I observed the other closing manager which her name is Amy don't know the last name reply to John Archibald I'm not going to fire you you need to be at the ovens working the ovens because if you're not working the ovens then
I have to work the ovens and I don't want to do that I then got my pizza proceeded in my vehicle and left the establishment if this is the way this establishment is going to be ran I will take my…
Tried to order pizza via phone from 24504 Kuykendahl Rd Tomball, TX 77375 and I’ve never been greeted and talked to so rudely before. The male who answered the phone got instantly mad when I was not quick enough to tell him what I would like to order.
And then he hung up on me. I called back and he hung up on me again. I will be taking my money somewhere else from now on.
I called store number #9417 2552 Eldorado pkwy , Frisco texas today 11/17/2023. I placed a order on the mobile app as I always do and when I got home my order was incorrect. I always order pepperoni pizza and this pizza was cheese.
Then the manager Jackie stated it cost extra for pepperoni and I never got charged extra for it. She was rude and she stated that since it was my mistake they would have to charge me for another pizza. I have never been treated with disrespect by anyone let alone a manager.
I called back a second time to get the manager name and the older lady that answered the phone hung up on me and would not give me her name. She was disrespectful to me. They need to be held accountable for there actions.
I’m gone file a report with the BBB and also the news station. I…
Zelda Rd and Atlanta Highway, Mangers need to be FRIED , AND BAND FROM ALL DOMINO'S..I have never had such rudeness, and disrespect displayed from any Manger as these 2 in my entire life and I will be 54 soon , so that says a lot ..An I would like to have my money returned please..
I ordered online and had an emergency pizza coming to me. Like the advertisement says. The website wasn't working so I ordered another pizza and your store would not honor it. The man I spoke with, Ben was a total jerk and didn't care one way or the other if I got my pizza.
" I said I don't have the app and he said "it's on your phone". I said I don't have the app. He said, "I see it on your phone". I told him what he saw was a screenshot not an app.
Funny how he knew more about my stuff than he did about pizza. I am so angry right now. I drove 15 miles to pick up a pizza, one way and had to leave without it. Please contact me regarding this smug, arrogant idiot.
On or about 10/08/23 I ordered pizza and a salad for delivery. The pizza was left on the floor in the entrance to my building and there was no salad with it. 99 to my credit card. Thinking it would be a nuisance to deliver the salad, I elected the refund which I never received.
I called and a manager told me that the next time I ordered, mention the fact that I never received the refund. I did so, and finally was told they would send a salad with my order that I had just placed, to make up for the salad I never received originally. Guess what? Again, no salad!
I called and was told they would deliver the salad right away. Since we had already had our pizza, I again told them to…
I ordered a bread pizza online. But when I got there they had no idea of my orders. And even though
m. The application indicated a 22 minute delivery time. I didn’t receive the pizza until two hours later. 36 for order. Called the store and tried to make complaint, but hung up on me customers should not be treated like this.
Gave excuse only had two drivers. I feel that it’s the managers responsibility to ensure he has sufficient employees on hand to accompany customers. The store involved is Store #3564 in Stockbridge ga.
Good evening I placed an order on October 10, 2023 . I never got my coupon for my free pizza email to me since Dominos was let making the order . Can you send a free pizza coupon to my e-mail [email protected] ?
Thanks
Domino's does not even have a phone number to contact them for complaints anymore. They don't care. 18 well why don't you give them $2 delivery charge money I don't want to pay $8 to have a pizza delivered and when I tried to complain there's no number anymore you have lost all my business I will never go back to your business again ever!
18 for their driver I didn't agree to that somewhere they put it in the form so they can get their money what is Domino's get $4 for then they say delivery fee then give it to your driver Domino's you scam artist I will never do it again!!!!!! St. Clair mo.
I have not had a Domino’s pizza for many years. Last night we talked about pizza for grandsons and daughter. So we did order the 2 mediums as advertised.
First off the pizzas were not hot at all Both pizzas were very close to be burnt. Both pizzas had very very little sauce. Very little cheese. The cheese pizza came with very browned cheese and very flat. We did order both pizzas with thin crust.
Both pizzas crust were like flat bread (cardboard). Everyone here said the pizzas were BAD ! Narcooossee, FL.
A few weeks ago I ordered a pizza. When we opened the box it was not how it was ordered. I called and they said I would get a replacement the next order. Today I called it in. 00. I thought it was going to be free since I ordered the same one the messed up on.
I said nothing and decided it was worth it anyway. I get there and they said we had NO ORDER. I was at the one in the 10000 block of Dixie Hwy in Louisville KY. He said it must had been sent to the next one up the road. We went there.
They had no orders either for me. I called the first one and we was on hold for 7 minutes and then disconnected. So we ended up going to Zaxby’s. I really don’t know how this was such a big deal that they couldn’t honor the error they made in the first place.
I’m terrible upset because we eat there…
I just got off the phone with a man named Tom, I asked him if he was the manager and he stated sarcastically " I am a little higher then that", anyway he said in a rude voice, if you don't pay cash then you won't be getting your food! He was, in my opinion, not very professional, and especially if he is a higher up. This is not how customers/consumers should be treated.
My family and I use the Dominos App and order a lot of pizza from you all, but I think tonight will be the last time! There is just too much competition to be treated the way I was. Okay, here is the issue... I used the app and order my free pizza, free breadsticks as I had a lot of points. When I entered my credit card in the app it said my order did not qualify for delivery since I did not meet the price limit, so I went…
I ordered 2 pizzas and an order of brownies for my fri6. It was delivered the Philly Cheese stake pizzas was not good. I ordered the gluten free beef, sausage and onion. They sent me a han tossed. After calling them back and telling them first employee then manager it's like I was puon a court stand asking me all these questions I just wanted my gluten free pizza.
I hung up at 8:09 pm it's now 9:21 pm. I then was told they need the wrong pizza back!! Well pick it up in my driveway because I will never order from West Monroe, Louisiana Domino's again!! 45 for 3 items.
My family ate almost 2 hours ago. Worst place & customer service I've everhad!!!
I never got my pizza called the store waited for 30 minutes no answer I hear someone pressing buttons on the phone as if they were about to answer but didn’t I called back to the delivery line because now I’m frustrated they transfer me again for another 15 minutes this time someone picked up and put the phone on mute till I hung up. this experience today gets a zero stars from me
Ordered in Shastri nagar dehradun place. But order booked in Kashipur outlet and not received my order . As I have not received my order and order placed from restaurant from restaurant from other city. Pls cancel the order .
Either deliver order through nearest restaurant or refund my cash. I have ordered through domino’s online app.
I ordered 2 pizzas, 3 toppings each on both pizzas. However, they barely had any toppings. One was two pperoni and one pineapple toppings. Peperonie was supposed to be 2 toppings, it looked like an average peperoni pizza. The pineapple was on average 2 peices of pineapple per piece. Some had only 1!
The second pizza was sausage olive and jalapeño. Again, 2 to 4 of each topping per slice. Basically a single toppings pizza worth of ingredients spread over the 3 toppings each was supposed to have.
I feel ripped off here. You advertise 3 toppings but just give less of each so it's the same amount as a single toppings gs pizza but still charge more. This is a shame and really shifty business practice. I see why dominoes reputation has gone downhill. It seems like greed has taken over.…
3 orders ago I said I would never order again from you. Was lied to on phone. 99 deal. It was online only. So I ordered another pizza and of course when it came it was cold or lukewarm best and I was pissed I called the manager the next day I told him I didn't want to free pizza just to let him know that I was very upset and
he didn't seem to care. Something that never happened before you guys used to have legendary service and that's why I only used you guys. The second time I ordered after that I gave you another shot and everything was good and again I told the driver what had happened and he didn't really seem to care one way or the other.
So so the third order my last one a couple days ago took over an hour and a half. Pizza was good but you really need to work on speed and…
I made an order at the Domino's Pizza in bacliff Texas on 146, right next to citgo, and I've been going to this wplace forever and I had my order I had my kids ready to feed the kids for a sleepover party ordered some pizzas and I go up there and I stood there for almost 20 minutes and they just stared at me wouldn't even pay attention to me whatsoever not even acknowledge that I'm there.
They could even take a secon to say "give us one second", or nothing like that, then I get up there and guess what? They don't have my order I have the order right here on my phone a screenshot that I have now of my order confirmation it said it was ready to go.
Then a little smart-ass kid at the counter said "I don't know what to tell you bro" that's not cool man and I have a bunch of disappointed…
I went to the Domino's Pizza in Leeds Alabama, first of all I had to wait on my order second of all I noticed every employee in there with no gloves on handling everything with bare hands, also the lady that was doing the pizza dough had two to three inch fingernails with no gloves on , in my question is is that the way y'all work with no gloves on at all very unscented
Last night around 9 pm. I don't know what I'm supposed to attach but my complaint is: The Dominos on Buchanan st in Antioch , Ca. I placed an order and had forgot how much the order came out to.
So I called the store to ask and the manager straight said, " well that's mighty suspect of you"! I asked him what he meant by that and he said something to the fact of me being suspicious and that he canceled my order.
00 tops to the drivers. He also tells me that I can pick my food up at the store. The only reason why I don't pick it up myself is because my wife has my car at work and I have no transportation.
So my daughter goes to sleep without eating dinner last night and…
Hello I wanted to type a complaint here about a store closing in jesup ga for absolutely no reason and I was going to call and order...the person that was working answered the phone and said that they were closed but I never heard of them being closed cuz of a storm so something needs to be done about this
00DOLLARS WORTH
I called Dominos Pizza on August 18, 2023. My first call was to store at 402 E. Charter Way Stkn Ca. I had five hungry Grandchildren to feed. When I gave delivery address I was told by employee that's not their delivery area.
I asked which Dominos delivers there & they were Very Vague, Unsure. She finally told me " maybe" it's the Wilson way Domino s... SOOOO I called Dominos on Wilson Way & Guess what¿????? I got an identical answer!!!! NOBODY KNEW.
I was told to call the Charter Way store & I stated I just did . I felt like a human YOYO ! I Had Five hungry grandkids to Feed & NoONE KNEW ANYTHING... I was angry, & EXTREMELY DISSAPOINTED !!
I ORDER from Dominos quite OFTEN For OTHER FAMILY MEMBERS . I was Almost in Tears because they were So Hungry & I had been on phone for 47 minutes.…
I got a free coupon for a pizza for missed 2-minute delivery.
First, I tried to order online, and the coupon did not take. Then I called the store to see if it was something I was doing on my end. The girl who answered the phone was so rude to me.
She first told me she had no idea why it wasn't working and told me to call the 800 number When I told her that they are the ones that transferred me to the store. she said she would take my order and I couldn't do it car side because I am disabled then she decided to take my order.
When trying to order the same pizza as the order it was previously. She told me I could not order that pizza. When asked why she said it had to many toppings. I tried to explain to her that it was the exact same pizza as before.
She yelled LET ME TALK!!! I Will…
All advertise phone numbers rings but no body answer these number ( local as well as headwaters). These phone are used for product advertising. I odered the pizza but system keep showing delivered.
Pasta was over cooked, pizza was old no extra cheese, and sandwich was hard. Called dominos on east Apache trail, they said there was nothing they could do about it. We ordered 2 pasta dishes 1 sandwich and 1 med. Ham & pineapple pizza. It all was horrible.
I do not have a receipt because I didn't think I would need it. I ordered from S clooege Ave newark, de. The breadsticks were just cooked bread and cheese, no taste and the pizza had NO tomato sauce on it.
I got 2 cheese sandwiches for $29. The girl that answered the phone said that the person who cooked it assured her there was pizza sauce on it. There was NO pizza sauce on it. 2 cheese sandwiches.
I oder a pizza from Domino's this evening 8/24/23 and they delivered me a pizza and it was old and cold and dried up I was so disappointed because the old pizza that they delivered was wrong. And I tried to call and didn't get know anwer I am a elderly woman who don't have a car.
On August 22nd of 2023 I put a order in for lava cakes, cheese bread, hamburger and pepperoni pizza, pepperoni and bacon. And when I open the lid on the pepperoni and bacon pizza the pizza was stuck to the whole top of the pizza box and the pizza went flying in the floor when I opened it.
And on the hamburger and pepperoni it was like all over the box. And when we went to eat the cheese bread it was so dry that every time we took a bite we would have to take something to drink or it would choke us because of it being dry.
In the lava cake was dry there was no powdered sugar on them and so I called the Domino's that I ordered from and I talked to the manager and he told me that he would put my refund back on my account and when I called to get the order replaced that all I needed to do…
It’s been called in so you all can follow up with me or it’ll be my lawyers next!
Both pizzas I bought were over cooked
On the two pizza there was only 12 topping total!!! We always shop here but never again
I ordered a pizza online a 9:48 pm on 8/20/23 after long wait I contacted store at 11:07pm the ride girl who answered the phone said they were busy but when I offered to pick up my order she said it Hadden even been prepared yet ..they called me back 14 mins later and said the pizza was on its way . At 11:59 I called for her to be rude again... drive driver Adam was super nice and apologetic arrived at 12:13
Usually in Domino’s is an excellent pizza for me and my family tonight not so much for stuff here supposed to get here at 10:03 PM and the driver arrived at 10:47 PM so the pizza was cold but that wasn’t the worst of it it had peppers on it which I’m allergic to peppers and it was also missing items.
It was supposed to be robust on the sausage and mushroom pizza request marinara, and extra cheese which I had neither so all around everything was all wrong so when I called, the manager wouldn’t even grace me with his presence on the phone he had, one of the one of the kids working there relay messages back-and-forth to him and then when I asked to speak to him in person, he hung up the phone.
This is at the Pecos and Tropicana location in Las Vegas Nevada. I’m very very disappointed in…