Contact Burger King Corporate

I had a puddle of water yes I went to Burger King yesterday and they got my order completely wrong and overcharged us so we called and told them that we wanted to get our money back and so after work my husband went there to get the money back and the manager said well you should have came earlier that was hours ago and only gave us half the money back it came to 26th almost $27 and she gave us $11.09 back and I would like a full refund and the manager needs to get reprimanded cuz how she was talking to me and to my husband in front of other people also was very uncalled for.

There supposed to be open at 6AM
For the past month it has not been open. I stop there every morning before work but it has not been open
There are lots of regulars that go there that early.. Your a big corporate company and when you say your hours start at 600AM dont ya think you should be open.. very disgusted with how you handle your business
McDonald's is never closed so I'll will be giving them my business from now on..

I can't believe I take everybody to go eat at Burger King where I always like to eat and the french fries taste like French toast sticks where they haven't filtered the cooking oil since breakfast it was disgusting run the flavor of all the food tasted like French toast sticks very disappointed

I have been a customer at Burger King at this location since they first built the location 4 years ago I purchased food from this location about five times out of the week y'all had a new employee in there today and I know how much the order was I told her what I wanted I gave them the coupon number she messed up the order I tried to tell her that I wanted three french fries and two hamburgers she told me I know what I m do I got to the window and she said the meal only came with one french fry and I said I asked you for three french fries and you told me you already got it you know what you doing I shouldn't have to argue with her about what I ordered and then she try to give me what she want to give me when I specifically ordered two hamburgers two medium fries and a value fry I didn't immediately ask to speak to her manager then she cursed me out the girl I think they said her name was Natalie cursed me out disrespect me slam the window in my face and I told her I was going to file a complaint she said they don't care

I did a drive through on Tuesday @ 10:46 a.m.
I ordered 2 whopper meals with cheese and 1 whopper Jr. meal with cheese. After receiving my order reached in to grab a fry. No one was in the drive through or inside of restaurant. Fries were COLD with hashbrowns in them. So I had to park and go in and ask for hot fries, the manager was coming on duty at that time. She replaced the fries, I said I hope the burgers are hot, much to my surprise when I got to the job( less then 5 minutes away) they were cold, and so was the cheese on them. I tried calling for 3 days with it saying they are not taking calls at this time. Today I stopped in with my receipt spoke with manager, she told me that I told her that they were hot. NEVER CAME OUT OF MY MOUTH! I was told to contact corporate. If I wanted cold food. I would have ordered salads. $28.77 is nothing to sneeze over. Cold food and no customer relations at the Laurel Delaware BK. I would appreciate if someone contacting me back, as I own my own business, and have for 24yrs.

Thank you
Christine E Smith

I recently visited a drive thru on poplar Ave in Memphis TN 38104. Ordered 3 double cheese burgers only to get home with 3 regular cheese burgers. I stated my order very clearly to the drive thru attendant. Was very disappointed , did a complaint online, I was suppose to hear back from you all within 24 to 48 hours but never did. Thanks! Dissatisfied customer!

App sent order to wrong location, Navarre Florida, before submit button hit. Tried to cancel immediately but no option. Tried calling location but they refused to answer phone. The location I was at told me the order isn't started until customer check in and if no checkin order cancelled at closing. App sent me to website for help. Email sent but reply said too bad but I can still pickup order. As I wasn't in town that was not an option. Well Navarre Burger King charges me for an order they didn't prepare and they knew it. No ability to contact human on the phone. Have submit a bogus charge to my credit card company.

On 3/8/22, as soon as I Christopher Averino walked into the 0ne Warren Street, Burger King Glens Falls NewYork, the manager Christina Ellinwood said that I'm not allowed in here. I asked her why, and she failed to provide me with an answer, and just yelled you got to go. So I yelled back and said I didn't do nothing.
Soon after I that, I proceeded to leave the restaurant, but was prevented when the team leader Emily Bennett got in my face yelled at me and said that she will kick my butt. This went on for 5 min. Finally the Police arrived.
I gave the Police my story, and was advised by the officers to contact Corporate.

From 3/9/22 until August of 2022, Icountless phone calls to the 1-866-384-2493 number. As of 1/3/23, I have yet to receive a response.

Each time I called, I was promised by customer service within 3 to 5 business days, there would be a response to my complaint.

All I know, I Christopher Averino walked into the restaurant with one thing in mind, to order food. Christina Ellinwood provoked me, and her coworker Emily Bennett threatened physical harm to me.

10 months. No response. What is going on here?

This incident should not be left without being looked into.
It is important that someone contacts me about this.

Sincerely,
Christopher Averino

I waited in drive thru for over 10 minutes!!!! It's suppose to be fast food and every time I go there they always tell me I'll be right with you..usually when there's like at least 5 cars sitting forever...it's ridiculous!!!

Today my wife went to buy the deal for whopper fries and coke for 2 @12.00 and she bought this 2 times. Told she wanted cheese on the whopper (all 4 of them didn't have cheese) The employee not only didn't give her the cheese, and messed up the drinks. Didn't give my wife a receipt and my wife gave the lady 100 dollar bill and received back 67.00 which was way more than what the food should have cost. My wife stated she was so upset with the wait time, said I didn't get my receipt and was so frustrated she had to go back to work. She than told me about it when she gave me and some other co-workers the food. The address at this Burger King is 17218 S.E. Powell Blvd. PORTLAND OR, 97236
5036613083

Like most people out running around shopping when I thought I would take a lunch break. I used the drive through and I ordered a Whopper with no cheese. I was the third car in line so paid and picked up lunch drove to the parking lot. First of all the bread was previously frozen which makes it crumbly. What I had in my hands was a COLD disgusting burger cheese I did not want, the bread crumbled in my hands made it inedible. Yes I could have ordered another burger but would get the same thing. I threw it to the seagulls not even taking a bite and left swearing I would never step foot in a Burger King again.
William Young
49 Sea Bridge
Alameda, CA94502

I order a double bacon cheese burger from burger and I got back to office i checked my bag it was single cheeseburger with no onions.

I live in Oviedo Florida and we have a Burger King right around the corner on Alafaya trail, I must say this is the worst Burger King I have ever gone too!!! Today 12/6/22 at 6:36pm I waited online in the drive through for 10 minutes with only one car in front of me. In this ten minutes we both had no movement or any one on the intercom. I then reversed out of the drive through parked my car and went inside, as I wait inside with no one there no one greets me and I wait another 5 minutes with no one taking my order or even saying hi! I literally left the building went across the parking lot to Wendy's got my food drove off and saw the same car that was in front of me now finally at the service window. This is really unexceptable and unfortunately I will never go to this restaurant again which is unfortunate because it's by my house. And this is not the first time I have had bad service here but it will be the last time.

Hello how r u I'm not da 1 to complaint but this was ridiculous I waited for 30 min for 1 of the best fast food burgers in got bam boozled my 2 whoopers we're cold as nd I ask for no cheese and it had cheese particles on the wrapper with no mayo or pickle and I specified extra mayo and ask for o-rings and got fries my wife had our mind fixed on some good burger king because y'all are 1 of our favorite when we eat burgers I didn't making a mistake but burger was extra cold with particles I'm allergic to cheese it was sad coming from da King and I was on break so it wasn't no need to going back complaining and it was 1 of da good BK's in Mphs on stage in Barlett we're alot of customers come I like to thank you for your time I'm not upset but Barlett Bk need to tighten up Happy Holidays and blessings to you....

I am elderly we’ve been eating at BK for many years. My fish was cold my French fries were cold. We ate inside the placed our food on a greasy tray. When I complained I was
Ignore We Love BK
Thank you

I love Burger King but the local one has really gone down hill. Just tried again today to get a double whopper and a jr whopper. Both were cooked but the hamburgers were cold. The fries were not fresh. The lettuce was brown. Had to take all the lettuce off and then heat both burgers in the microwave.

I ordered a whopper combo and when I checked my burger I was missing all the veggies. When I brought this to the counter they thought it was a joke and started laughing about it. I will never go to another Burger King in my life. Woodland ca

Store#44149 is a joke! After waiting almost 25 minutes in the drive thru to place my order I was met at the window with an attitude instead of a gracious apology for the wait or even an explanation. I was only told my order total again with the driest attitude! I ordered a chicken bacon Swiss meal with American cheese and what I received should have had this location shut down it was beyond ridiculous after the amount of time I waited! Instead of making sure that customer service and orders are a priority the staff was too busy talking, laughing and joking with each other. Maybe if they would remove their headphones and focus on work this wouldn't be an issue there are absolutely no standards at this location. Upon returning my order and entering the establishment I thank God my order was wrong as I witnessed employees with no gloves handling food, employees without hairnets, tables and chairs with stains and food all over them and the sound of my shoes sticking to the floor. I was refunded my money with no problem but the idea that a major fast food chain like BK looking the way it did was embarrassing to say the least. Employees could be heard laughing and playing around throughout the entire establishment. It seemed more like a place to hangout and collect a check than a fast food place. This location needs a major management upgrade who can focus on quality, customer service and holding employees accountable for the standards of their performances. Over all I keep wanting to never come back to a BK every now and then I say hey why not and give it a go and it's always a disappointment but this experience above all was the absolute worst.

Nasty customer service skills
The drive through clerk was simply nasty, rude and disrespectful
If you can’t be polite when serving others find a different job
She needs to be retrained and or Re skilled
2357 Main Street east in Snellville
Store #5266

Been at burger king since September. I had all work load put on me why employees just stood there. There is alot of favoritism showed with certain employees. They cuss through fits in front of customers an gm lets it continue allows them to be late work. Work with food with dirty hands after handling money an so much more. I was let go bc it was told about her being partial.

At burger King- Barcelona Airport branch, my order was ready and was displayed on the ready screen. When I approached the staff to get my order which was not ready in fact, they all refused to speak in English to me. Nobody attended to my order and they didn't serve me until I got angry.

DO NOT HIER AL RICKY SIMPSON HE IS ON DRUGS THE LADY FROM
KFC .IS THE MANGER HE LAST JOB WAS AT WENDY HE CAN NOT WORK AT NO WENDY IN HATTIESBURG MS .HE WORK AT kFC.

Burger king manager in Muncie in on Kilgore Ave Big dude that manages nights,likes to keep people's money after making them wait for their food forever then want to cuss cause he short staffed then call police say he is being harassed that no food was ordered we had to leave cause he didn't give us reciept ,so hope he enjoyed that free 20 bucks ,he needs to be fired no image to attach ,so you see how do I send an imagine of payed for food never received it ,,EXACTLY HE WILL GET HIS KARMA

On the 26th of October I entered Burger King in Seymour, to. I heard screaming and yelling between two people behind the counter. There was a lot of profanity and threats being made it was plainly disgusting. Nobody was attending the counter and being subjected to this very disturbing event I was just about to leave when a young man noticed me and came over to take my order. I said “sounds like a lot of excitement going on, I told him that that kind of dispute should have been taken behind closed doors not out in public”. He explained a person came in through the back door and started the argument with employee. I thought it was close enough to call police but obviously they didn’t want that kind of attention brought on the restaurant. I could go on but I won’t. This occurrence left a very bad taste in my mouth even the my to go order tasted fine. I don’t know wether or not I will go to this Burger King again or not. Hard to forget.

The Burger King at 9668 E. Riggs Rd, Sun Lakes, AZ.
The store is frequently only open to drive thru. and closed for in store dining.
The lady at the drive thru at 5 pm today was extremely rude and when I commented I couldn't come back if the service stayed this bad, she said "Fine, please don't come back". Is this the way to treat your customers.
This store could again be a very busy store if we could count on it being open when we got there.

I love the Burger king on Russell Parkway in warner robins- staff is friendly, food is great- BUT ITS SO SLOW cant eat here anymore and I am a 6 day a week lunch customer- People have to be out of the drive through line in 10 minutes under 15 max- mcdonalds takes about 8 minutes

Let me give some pointers :

Cant be slow for guest during lunch- people have have short lunch breaks
Time is money to people
Turn on fryers at 10 am not 10:30 when you start servicing lunch- think ahead

when cooking food on a line- you always put down whatever takes the longest first - so example for a burger with fries- you drop the burger, after that the friend, after that get bun- now get the wrapper ready- when bun is done put it down, add sauce, get burger on the bun, scoop your fries- and go- you got cook in correct order when cooking food.

If you turn your fryers on in advance, and cook food in the order of what takes the longest to cook first- your solid- and once the longest item to cook is done, the rest of the food should already be prepared- that's my Line cooking 101 for the day.

Burger King in Donaldsonville they got pll dat been working there they got fired for no reason they hired pll dat all the way in br to come help dem like we do our job she messing everybody schedule up they be stealing money blaming on ppl like who finna pay that

A simple cheeseburger combo was all that was ordered. Pulled up got drink. Window closed few seconds later the young man open the window and said it’ll be a minute your fries are coming up right now. And then an African-American woman behind him says you please pull up. I said he said it would just be a minute I’ll just wait she close the window. And open the window back up so I asked you to move up I went wow how do you treat people like that so I said I would just wait. She close the window again she’s ranting and raving to all her employees that are standing there and mind you they are three teenagers three teenagers watching it the whole time they’re not getting my food could’ve been done by now . How do you treat your customers like that. I’m a professional I am I job if my employees ever did but she did they would be fired immediately. I understand you had trouble getting people to work but this is unacceptable. I will not be back to Wadsworth Burger King. Nor any other Burger King. And I will tell my friends in anyway I know not to shop at Burger King this is unacceptable all over a cheeseburger

Worst customer service I have ever received. I dealt with the manager on duty at the Burger King located at 1931 Earl L Core Rd., Morgantown, WV., on Friday 9/30/22. I placed my order and was advised of the total. When I arrived at the pick-up window, the young man waiting on me could not get my order to appear on his register. He asked for help, another worker came over and instead of showing the young man what to do, she screamed at him and she rung my order in again, with the total coming back a $1.00 more. When I asked what was the difference, her comment to me " that is just the way it is". I advised that was not a good answer and she started screaming at me. I have been an insurance advisor for 37 years and responsible for the local Morgantown office. I can assure you, if I talked to a customer the way I was talked to, we would not have any business. When I asked for her district managers name, she said she did not know who it was. Transaction ID 81149-9121-00539-021849

Found hair in my food at store number #04475 the girls that work there did not have hair nets on

I would love to know what’s going on with the brand new Burger King in Inman sc. they always out of stuff last week didn’t have meat today didn’t have large or medium cups or soda drinks. I mean really this is a brand new store and there always out of stuff. It’s really sad to be honest and y’all should be ashamed of this store!!

I just went to Burger King at 6:15 AM and I ordered two small lunch burgers the lady told me it would be a 15 minute wait I said OK no problem and then she turned around and said never mind the grills not ready we can’t do that at all and then I told her that you guys serve lunch all day it should be ready to go all day And she told me that if I ever got burgers at 6 AM they were probably heated up in the microwave an old from the night before and then she proceeded to tell me that she was the manager so I’m about to report it to food safety and everything else because I’m tired of you guys not helping with the problem thank you yes I spent way too much money here to not be heard

The Assistant Manager Melissa has the worse attitude. If she act rude what do she expect her crew to do. Didn’t appreciate her tone at all. If she was hurting she shouldn’t be at work. Just complaining about her knee, just learn to treat your customers better.

Well when I came in the door burger king employee s he automatically gave me a dirty look kept watching me the whole time while I was in the lobby and just continue harassing me while I was at the store and it's she was not very customer service friendly got a nasty attitude and this was looking at me real nasty and I had to put my head down when I was on my tablet and she came over there and like pounded on the table and telling me don't sleepintgband I'm like I'm not sleeping I'm on my tablet mumbling something underneath your beathand just continuously to sleep in your nasty and give me a very uncomfortable feeling which made me want to leave and not being better than me anymore I think it is very good time because I was homeless and that's not very me for somebody to face on

App no good, jack,McDonald's, Carl's Jr good bknot user friendly even in their restaurant with a whopper network

Burger was hot and tasty. Ordering process was awful and slow. order, payment, and receiving food was all at 1 window. Abbotsford sumas way location

I stopped at Burger King in Roherstown Pennsylvania on August 20th 2022 at 945pm. When I arrived at the speaker to get my order I was asked to wait I waited 5 minutes before someone came and took my order which was a large fries and chicken mcnuggets with a coupon my bill was $3.74. There was no one in front of me and there was no one behind me. I paid for the order and they asked me to pull over in the parking lot too wait for my chicken nuggets I waited and additional 10 to 15 minutes before my order was brought out. In the meantime no one elseother cars came so they were not busy and when I was at the window there was 4 employees stand in there talking. After they brought my order out I reached in to grab the fries and they were ice cold. I went to go inside and the doors were locked so I drove around to go to the window and there was a cone saying I could not go through so I moved the cone and went to the window blew my horn and someone came to the window and said we are closed. I said my French fries are ice cold hes again said we are close I said than give me my money back he went to get the manager and when she came to the window she gave me my money I gave her the bag of food and I left when I got home I realized she only gave me $2.71 so after sitting more than 20 minutes waiting for an order I got screwed out of a dollar and 3 cents. I wanted to leave a review but they never gave me a receipt there was no receipt in the bag and the bag had a slit down the center of it so it was also torn so I so I will never go to that Burger King again if I ever go to a Burger King again I am very displeased and very angry that I very rarely eat out and I decided because I had a coupon and I was hungry I would eat out this one time I expect this to be made right. I also expect someone from Burger King headquarters to contact me . And the person that brought me my food out was the same person who said she was the manager and gave me less money than I paid.

Called to talk to manager in Silver Springs Ocala fl. I told her that my big fish sandwich was dry and not editable. She started out by asking if i were sure and the sandwich could not be that way. Then she hung up on me in the middle of me asking for a refund. Never seen anything lile it before. She the manager at 5 oclock pm on Aug 16. She sould be trained in good customer service. In my opinion.

I was in burger king in Bellaire and the manager named Asia was talking very sexual yelling screaming and crying at one of the workers ..she is so rude and ignorant wit the other workers she talks very down to everyone this was the most unprofessional thing I have ever seen from a manager

On a return trip from Arkansas Children's hospital from an appointment for my 15-year-old son we stopped at the Burger King store number 25304 in Greenbrier Arkansas. They were not yet serving lunch we were okay with that so we ordered four different breakfast off the menu no special orders. Pancake and sausage two breakfasts burritos a third breakfast burrito and then sausage and cheese biscuit meal. There were no lids at the drink station it was dirty. Tables were dirty. I had to go back up to the counter and request the sausage that goes with the sausage and pancake. The crew seem to be having a good time visiting with one another but customers were not receiving the service that they should have. They also left the syrup out and I had to make a second trip up to get the syrup. I think someone needs to look into this we won't be eating at Burger King for a long long time because of this. It's been 2 years since we ate it to Burger King it'll probably be at least another 2 to 3 years before I step foot in one again. This is not a way to run a business

The burger king in Springfield, Florida (bay county)
Transaction id:77197-75221-23221-021350
This was the worse experience I have ever had in my life.
I placed an order and I was told to pull over to the side and they would bring it to me but they never brought my food to me so after 30 minutes of waiting I went inside and the manager said they had made the order but don't know what happened to it and they had to remake the order. The bag they gave me was full of grease. Everytime I have gone to this location my orders have never been right and this time was the final draw. I will go there again and I will be letting everyone I know not to go there and actually everyone I have spoken to has stated the same thing about that location
You need to either shut that location down or get a whole new sta

Burger king gading teras.dalam hal pelayanan sangat buruk.karyawan kurang profesional.mudah mudahan pihak burger king dalam merekrut karyawan tidak asal asalan

Like i said before I received 2 burgers and 2 fries and no sodas which I payed for. There response while dancing was no ice all machines broke but no signs saying out. All Jessica wants to say is you can get $5.00 toward a new order. I never got my money back for the sodas I didn't get. All I know is management is lacking and corporate is not doing their job.

I went to the Burger King on park street in Regina saskatchewan I ordered just special that 2 for $8 I've got the king deal and the quarter pounder I've seen it sitting there for about 10 minutes 15 minutes the staff are running their around they don't even know what they were doing He doesn't even acknowledge that their customer's standing at the tells she looked like she was running around with her head cut off

Most of the 20 locations in my area have closed in recent years, if that says anything. Blame it on the Covid or what. Professional service flew the coop apparently. The last few times I visited one of the few remaining stores left, they had 3 workers on-duty, who were somewhat courteous, and got my order right. But the price hikes got ridiculous, with declined food quality. A small fry that was $1.69, is now $2.29 etc. I know I'm not game on that, when I received a pack of fries that aren't fresh. And going back through drive-thru becomes a waste of time. The workers no longer seem to care. Sick of working fast-food I guess. Its insane how much the stores have declined over the years. Vehicles once wrapped around the buildings during lunch/dinnertime... now just empty lots. Its truly sad because I enjoyed a good whopper sandwich on occasion.

Worst experience ever slow service wrong order wen I addressed my issue a young kid claiming to be a general manager was completely disrespectful when I asked to talk to his boss he was completely ignorant to my problems with this store and his answer to me was don't come in my store again this happened in Buena NJ totally unprofessional will never go back to that store again

I recently had a issue with an order that was placed and I was compensated with a $10 off coupon so I placed my order again to redeem at the restaurant by my house which doesn't close until midnight however they decided that they were going to close at 11:30 which is against the law like you can't just close when you want to close and that's the problem with this restaurant they have hired workers who don't want to work and they're unprofessional and I'm sorry they're disrespectful and I'm tired of it.... so I placed my order and I pull up mind you they don't close till midnight I pull up at 11:30 and the lady lies to me and says that they're closed and I said I have a mobile order and it's already been redeemed she then asked me what my order is and I stated it to her only for her to lie and say everything that I ordered supposedly is out of stock so now we have blatant lying I not only want my money back for the original order but I want to be compensated for this as well this is ridiculous my first order was messed up then I was compensated for the issue then I go to the restaurant and they close 30 minutes early their sign says they close at midnight they closed at 11:30 then lied and stated that none of the items I ordered were available.. when I asked her how could I get this fixed she stated that she had no idea how to fix it she had no idea how the mobile app work nor did she have any idea of how I can get my money back now this is one of your workers she needs to be fired to be honest and she works at the Griffith Indiana location located on ridge Road this was placed at 11:30 tonight so it shouldn't be hard to see who she was but she needs to be fired you're lying to customers you refusing to fill their orders simply because you don't want to like this is not how the restaurant industry works I am a small business owner and thankfully can work for myself but I used to work in the restaurant industry and I know that you can't close early because you don't want to work and you cannot lie to customers nor can you take their money and you need to be informed of what they need to do to eradicate situations she may know attempt to eradicate anything so this is ridiculous this is my third complaint

We order a lot to Burger King and the store on South Main St. Mansfield Oh ,on June 12/at 8 I done a online order and It said my food was enroute to my door and it never showed this has happened several times . I was charged for it . The store closes early a lot and the managers are very rude . I feel this store should be checked out BC this has happened more than one time. Whoever is in charge dont care what the workers do either BC I've been though there drive thru and they messed the order up and instead of fixing it rote there they made me go back and get in line before they would fix my order before . Ridiculous service I hope somome checks into this place BC chargeim people for food they domt receive is theft. Ty have a great day .

Went to Burger King SW FL Airport catching a flight last night at 6pm to St Louis. The flight was slightly delayed so went into BK. I should of known the whopper meal would not be any good just by looking at the restaurant and how dirty the tables, floors, everything was filthy. I should of walked away but was hungry. So my husband & I had a whopper meal each and the whopper was stone cold and the fries, I'm sure, had been sitting for some time. Not crispy at all. Wanted you to be aware how my favorite place to eat let me down. Whoever manages that BK needs to look at the lack of cleanliness. Get the health authority in. The 2 guys working were chatting not busy at all. Needs much improvement.