Contact Burger King Corporate

This afternoon my partner and I stopped to order a couple sandwhiches through the drive-thru at Burger King in Fairfield, Iowa. The new special chicken sandwiches looked good and were 2/$11 something and a medium sweet tea. Got our food in a very timelyanner abd hesded for home in Ottumwa, Iowa (21 miles). By the time I got the sandwiches out snd ready to est we were half way home. I was amazed at what a big piece of chicken was on each sandwich but noticed that it looked greasy and darker than other chicken sandwiches I have eaten at our hometown BK. Being hungry we dug in and right away we could taste the rancidness of old grease. As the old found a peanut song goes....we ate it anyways. By the time we reached home both of us felt sick to our stomachs.
Just thought you might want tp know this so someone else doesn't get an adverse reaction.
Thank you for listening
Judy Dalton.

Workers are rude. The store its self just stays nasty and unclean. The workers wear their hair down men and women explains the hair in the food. And very slow workers they dont get in a hurry for no one. It took over and hour to get my food and order was still wrong.

Hey my name is Betty Green myself and my daughter stood in the inside of the Burger King on Gulf to Bay just across from the Clearwater High .As we stood in the line we were recognized by a taller black female when she asked in a very nice soft tone if there’s anything she could help us with upon taking our order. I heard her say to another young lady that was acting very irate that it was gonna be okay and not to get frustrated when this younger black female started to swear at her really loudly.The younger female begin to toss things from the back when the taller young lady meantioned to her you don’t have to do that the younger lady started to swear again from the back . I told the taller young lady she was doing a good job and that I would report this.The taller young lady didn’t deserve to be treated this way she meantioned to me she was new but wouldn’t give the other younger females name she stated she didn’t want her in trouble that it would be ok .This younger black female needs to be repimended her attitude was horrible

I have been trying to contact the owners of Burger King for over a year I worked there and when the pandemic started I did get my W2 they will not answer the phone at the store on Irving Boulevard in Irving Texas they don't answer I've been calling for months I reported this two weeks ago to headquarters no one call me back no one contacted me I want to file my taxes I need my W2 I need the employer number to the stupid franchise where I used to work

3/10/21 - As far as a rating goes I would give it a zero out of five! Ordered from the Nashville, NC Burger King - only 1 order out of 4 was right. Took food back to be redone and same thing with second order - only 1 order right. Jalapeño poppers the cheese was dried, nasty and cold on the inside, the sourdough bread sandwich had no bacon and was not toasted either time; I also ordered a whopper Junior with cheese no cheese either time. Employee wanted to have a little bit of an attitude when we tried to have the order redone. Very unprofessional . We hardly ever visit Burger King and now I definitely will not be going back to the location in Nashville North Carolina. Had to get money back - guess that’s why the place never seems busy.

On 3/13/21 I placed an order. Upon arrival I discovered it to be less than satisfactory!.
Missing items:
Ketchup none
2. butter none
3. BBQ sauce none
4. Chicken & Bacon sandwich none
5. I ordered 2 containers of large fries, I received 3
I spent iover $33.00 for this very disappointing meal because it was too cold to venture out. Next time I will choose another alternative!.
The address of the deivery:
127 West 43rd Street Apt 402
New York, NY 10036
I didn't get close to the food or service I was overcharged for!!!

The other day Me and my brother went to your Burger King in Troy Alabama. We placed our order and my brother gave the girl a $20 . And she gave him his change back but we stood there waiting for our order and we watch her slip the 20 he gave her into her pocket. And I went to the restroom and saw one of the girls talking on her cellphone. She walked out behind me and one of the employees made a remark. Brandi how many times are you going into the bathroom to use your phone girl you're going to get caught one day when you're suppose to be working but she wasn't the only one using the cell phone we noticed 2 more employees using their phones. What are your managers doing apparently not their jobs. We said we wasn't going back to that Burger King anymore. It looks like their concerned about what they want to do instead of your customers. I have never seen the beats of this place. It was totally ridiculous. Just wanted to give you a heads-up on how your store in Troy Alabama is running. We like Burger King but not that one. Might be something you want to check on.

Today I stop at the Burger King in ozark al. This was about 12:15.The workers were out in the eating area,no ice in the drink machine.The drive through was all the way around the store.i order from the $10.00 menu and it took for ever to get the order.when I got it it was cold.we ate them any way.my wife wanted a refill on her tea,she was totally igorned.my point is your Burger King in ozark will close unless you get a good manager.i will never go back to this Burger King.

Called to complain about how long it took to get my order and the manager hung up on me . Worst service ever.

I only gave it one star because I couldn't go any lower. My husband has been wanting to try your tacos so we went today and I would not feed these to my dog, they looked like they were shipped frozen then microwaved to heat them up, they were so hard my husband said he could break a tooth with these needless to say he wont be getting them anymore and neither will anyone else if they look like the ones we had, I will attach a picture of the tacos you advertise and the tacos we received. Hope to hear back from you.

Thank you
Debbie Hall

Poor customer service profanity language yelling change my on order she yell at me as to why

As you know there is a trend of licking peoples food etc so I ordered 7 tacos and a cheeseburger and a small fry with a side of chicken nuggets I stood there the whole 15 min I ordered my food and then a worker from back came upfront to just chat so I chated with that person and then in the mean time my burgers were waiting and nothing was being done so a few min later the lady started boxing old frys that sat there for the past 15 min and a gentleman worker coughed she looked he shook his head no and the made it clear why so the lady then proceeded to make frys and I waited till frys were done then went home I live close so no big deal however I found hair and I mean a wad of it not a single hair but multiple hairs so I proceeded to cal my local bk and they didn't answer so I tried again immediately and no answer i called 4 different time that day to complain i was watching my kids so i couldn't come in to complain so the next day o go to my local store and asked for cory who was the manager at the time they said he isn't there and wont be all weekend so I asked for the manager who was there I get Danny lamonte who earlier in the year stolen a Lenovo tablet from me in the store I talked to his step dad but he did nothing and the case is still open so I proceeded cautiously and notice that one of the workers in the back kept trying to but in the conversation or hear it and so I asked the manager Danny to step to the side for it's a privet conversation and dany rolled his eyes and said na just say what u need to and then I noticed when I said let's go over hear the worker went to the other side and was pretty much in the front now and then I asked why anyone hasn't answered the phone and he proceeded to say he did and that hes been here all day noone called etc so then I asked for him to call cory to straighten it out he refused then proceeded after I started getting load from frustration because he still didn't ask what was the issue and procedded to call the cops instead of finding out what the issue was and to try and reconcile however I was treated with such disrespect and paid for food I never git to eat so I'm not happy for the simple fact he still to this day wich is two days later know what was wrong with my meal wich could bring repercussions such as an investigation of the cleanliness of the kitchen erc

My brother was on a bicycle this evening and went to a drive thru in Hyannis Ma on North Street, he was refused service! The restaurant was closed inside but not the drive-thru. We have lived here all our lives, I remember when the Wyman family had this Burger King, at that time from how I knew them no person would have been treated as badly as my brother was treated this evening! Unfortunately if he was a “foreigner” he wouldn’t have been refused. I work within the public eye and I will every chance I have let this be known.

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

HI MY NAME IS AMANDA,
STORE#2947
MY NAME IS AMANDA AND MADE A PURCHASE ON THE KIOSK, WHICH RESULTED IN VERY UNSATISFACTORY BEHAVIOR OR CUSTOMER SERVICE FROM STAFF MEMBERS. i DID ASK FOR A REFUND AND WAS INSTRUCTED TO CAL;L MY BANK, MY BANK SAID THEY GAVE ME FALSE INFORMATION AND TOLD ME TO GET BACK INTOUCH WHICH I DID. HOWEVER, THE YOUNG LADY WHO ANSWERED THE PHONE SAID THERE WAS NO MANAGE RON DUTY AND THE SUPERVISOR IS BUSY AND SHE CAN TAKE THE CALL, , UPON ASKING HER , HER NAME, SHE HANGED UP THE PHONE. I CALLED BACK AND ANOTHER LADY ANSWERED AND WHEN PROMTED FOR TO SPEAK TO THE MANAGER SHE SAID I AM THE MANAGER. SHE TOO WAS VERY UNPROFESSIONAL, WHAT'S THIS ABOUT , I TOLD HER MY NAME AND THEN ASKED HER HER NAME WHICH SHE SAID WAS SHAKIRA. SHE SAID TO ME I HAVE TO SPEAK TO TONI WHICH IS A MANAGER ABOVE HER, WHEN ASKED WHEN WILLL SHE BE AVAILABLE SHE SAID SHE DON'T KNOW.
CAN SOME ONE PLEASE ASSIST ME WITH MY REFUND AND GETTING THIS STORE UNDER CONTROL?
THANK YOU.2679718092

I have been eating at your restaurants for 50 years. Went to BK on Barnes blvd in Rockledge/Cocoa to pick up lunch for my family and the family next door. I was the only car at the order window with cars further ahead of me. Finally a voice says be right with you. Waited 4.5 minutes and then i said is anyone there. A womans voice says be with you shortly. I then waited 3.5 more minutes and then I said are you there and the response was be with you shortly. I responded by saying I could go somewhere else to get lunch and the female manager told me good bye. I stayed there as i wanted my food. After placing my order which included 6 tacos I asked them for enough hot sauce for the tacos as we all like hot sauce and after another short wait received my order. I received 4 packs of hot sauce which would barely work for two tacos and I am sure the manager told them not to give me anymore than 4. Today is the last day I will ever eat at BK thanks to her. Regards, George Cron

have never

Went to get a whoper combo salad was old or out dated tomatos where gross forgot the ketchup on my whoper it was gross fries where cold i have been a customer to burger king since im 16 years old and im 48 now and this eestaurant was the worse one i ever went my name is daniel cayer my cell is 5062527955 i hope you will have a talk with this restaurant

Stopped at southside Sheboygan Burger King for burgers at approx. 2:15 PM today. Three employees were taking a break in seating area and another was cleaning in the kitchen. I stood for a few minutes, looked at the group on break and the guy in the kitchen, but no one would even look my way. After a few more minutes, it was obvious nobody was disposed to wait on me. I walked out and on the way I said in a strong voice: "Thank you.…...for nothing." Nobody reacted at all !! My next stop was Culvers.

I ordered two whoopers for lunch, and when I got them home, they were a mess. The first one had a whopper jr. burger in the bun and and about half a head of lettuce. It tasted horrible. The second one was no better. At least number 2, didn't try and hide anything with a head of lettuce. I couldn't eat them.

I called the store manager, and I got half way through my complaint and he HUNG UP on me. This store is located in Seaford, DE, This is the last thing you need with a new McDonalds, Arby's,, and a couple other places. I will NEVER step foot in your stores again. That's it for me.

I ordered two whoopers for lunch, and when I got them home, they were a mess. The first one had a whopper jr. burger in the bun and and about half a head of lettuce. It tasted horrible. The second one was no better. At least number 2, didn't try and hide anything with a head of lettuce. I couldn't eat them.

I called the store manager, and I got half way through my complaint and he HUNG UP on me. This store is located in Seaford, DE, This is the last thing you need with a new McDonalds, Arby's,, and a couple other places. I will NEVER step foot in your stores again. That's it for me.

After seeing your commercials about your new taco I decided to try them. The tacos that I saw in your commercials that drew me to your store showed a fair portion of GROUND BEEF taco meat with lettuce, tomato and cheese and it looked appealing. THE TACOS I GOT WERE NOT! There was a thin strip of some kind of a meat paste that looked like it came out of a tube, no visible cheese, no tomato and the rest of the taco shell was filled with 'rabbit food', aka lettuce. The taco shell was so greasy it almost slid out of my hand on the way to my mouth! I have to tell Burger King that you have failed miserably in this pathetically lame attempt at serving a taco that is wholesome and looks appetizing. What you show on TV is not what you are serving in your restaurants. Just once in my lifetime I would LOVE to get your food the way it appears on TV. Do you folks have any conscience at all about serving food that is so remarkably alien than what you show in your commercials? I normally prefer Burger King over other brands of fast food restaurants but lately I have found myself questioning this preference. I've watched your Whopper sandwiches go from a tasty burger patty of decent thickness to one that is pretty much see-through and wafer-thin, and which resembles more of a salad between two pieces of bun. You don't need two hands to handle a Whopper anymore, unless you count one hand holding the top bun while the other hand removes most of the filler crap BEFORE a person tries to eat your flattened pancake of a burger. It's time for the King to get with the program!!!

Just watched as 3 of your employees prepared my food without a single one of them wearing gloves on top of that they messed up my order 2 fold by forgetting a sandwhich and a toy for my sons kids meal...if this is not delt with in sanitary conditions at your location in manchester ia i will be reporting it to USDA or whoever i need to...and in my person for your terrible service by you i will no longer be a returning customer unless this is not corrected. john gager phone num 563-880-8124

we went to the burgur kings in Istanbul (Turkey) at the beginning of the street in Istiklal it was so dirty and poor service most staff they can't speak English
and they are so cheating on us and charge us too much, so one of the staff which is he is named(TARK} so was rude and he made us so angry. I recommend nobody go there.

My husband stopped in burger king on his way home today from a doctors appointment to get some of the great looking tacos that you are advertising. Well what you have done is tried to copy Jack in the Box tacos and failed badly. I had taken two bites of one and there were pieces of a tooth in it. I quit going to burger king years ago because of poor product and we will never go again. What kind of meat are you buyimg or did your employess lose parts of their tooth in our food?

I really don't like to complain, by the look of things your company has more than they can handle so I will get right down to it.

I saw the add on TV your NEW TACO it looked really good full of meat and lot's of other goodies so we thought we would go get some and see what they were like . Well I have to tell they looked nothing like they did on TV I ordered 2 there was hardly any meat and what Was in the Taco was dry I don't think it was even meat . I was very disappointed it was not money well spent I'm sorry to say matter of fact we didn't even eat them they went in the trash, such a lot of grease on the shells. Only one more thing I have to say I know you can do better than this. So come on you guys fill those TACO'S up with some good stuff and get rid of the grease.

The young girl (Madeline) that helped me with my order on Wed. July 10, 2019 @ 08:13PM, of 6 Taco's and a Large Fry and a Large Onion rings appeared great but the Taco's were not! I just watched the Burger King commercial on TV which shows a great Taco with visible Hamburger meat and packed with Lettuce and Tomato and topped with Yellow Cheese in a fried shell. My Six (6) Tacos only had a thin meat paste and no Lettuce and Tomato and no Yellow Cheese but did have the fried shell! The Fries and Rings were OK but not what I have experienced at many other BK's. The Store number is 5230 and my Order number had a survey code of: 03757-31022-10210-091000 with a merchant Id. 456204594992.
I make a trip to Palm Springs Twice a week from my home in Quartzsite, Az. 85346 Box 1888 G1 about 25 miles from this store and when I return home I always stop and pick up dinner at some of the Fast Food Stores that abound on S. Lovekin Blvd. in Blythe, Ca. 92225.
I just thought you should be told about this experience and of my displeasure with your Taco's! Richard (RC) Vickerman

July 6 I visited the Burger king in Litchfield,ILL. The young lady who served me was extremely nice, her name was Kylie. She put my order in for a whopper with nothing but onion and mustard. When the order came it was loa Ided with everything. I asked the young lady to return it and get my order as I wished, when she returned she was crying because she got yelled at and my order was still loaded the second time. I wanted to see the mgr. but was asked to please not do it. Your mgr. was helping make the order and I looked at the order slip and it says exactly how I wanted my order. Obviously you mgr. on duty does not know how to read an order, and she certainly doesn't know how to speak to her employees! My meal was a disaster and I don't plan on going back! The young lady that helped take my order did nothing wrong and everything right as far as I can see. I would highly recommend that young lady! John Davis

I don't know if cooperate takes complaints seriously because the money still flows through their pockets, But BK has nasty service, nasty attitudes, nasty unfresh foods, and some racial behaviors, On 7 10 19 I went to grab breakfast sandwiches before a cooperate meeting as standing in line the cashier took two orders, before me was a young African American guy walked up to place order and the cashier said nothing and walked away into the lobby and began to sweep, another gentleman was there but was holding his phone as we waited a couple of minutes to be helped a cashier came from the back African American to wait for the line, as she began the first cashier return and walked over to the guy and he said he was trying to place an order online shopping but it won't let me ask her for help she as well had pulled phone scrolling as food was prepared they both remained standing on phones and slowly proceeded to bag food the lady didn't wash hands a hash brown fell to the floor and she picked it up and sat it on the counter area, continued to bag, the guy yes washed before handled any foods, I asked her why didn't she wash as she called my number realized it was my food I asked for money back poor service and poor food handling. Today my co-worker had the same experience walked away refused to serve African American's sadly this has become the norm in fast foods hispanic's attitudes towards the blacks in the communities

Food was cold buns stale and nasty mangers very rude would not fix order

WENT TO BURGER KING IN SPRING HILL FLORIDA LAST WEEK FOR 2 MILKSHAKES--OUR BILL WAS $12.00 +--FOR JUST 2---NEVER AGAIN.

I returned a cold fish sandwich at Honolulu airport. The Manager tossed out the fish, the bag and the receipt and gave me another sandwich that was equally bad. I did not have time to return the second fish and could not eat it. I would like my money back $7.94.
Thanks.

Fries were cold, ketchup dispenser was empty - let a team member know, but it was not refilled. Ordered sandwich without tomato, my sandwich had tomato. I am glad I am not allergic. Female member of team messed with her hair and then touched food without replacing gloves. It seemed as though known of the employees cared. The store location is 3650 S Keystone, Indianapolis, Indiana. We were at the location June 27 at approximately 6 pm.

I placed a order online for the store on Maple Avenue in Zanesville Ohio and I got to the store and pushed here and it took the money off my card but they were closed so I had to find another Burger King store to go to in order to get my food in my ride was not very happy with me and then when I told them what I ordered they didn't have all of the food I had to get french fries instead of the onion rings I couldn't get the sandwich. I wanted because they didn't have the onion rings to put on the sandwich

WENT TO STORE BY I 95 RALEIGH RD WILSON #13014 REC C0DE # BK 76815 WAS GOING FOR MY FREE WHOPPER. THERE HRS ( 10:30 AM TO 12:00 AM.) MIDKNIGHT ! ( THEY WERE CLOSED 10:30 PM ) !!!!!! AT LEAST THATS WHAT YOUR SHOWING AT SITE. ? WHATS THE DEAL ?????

Stopped to eat lunch on Friday, June 7, at the Burger King, 2216 Bush River Rd in Columbia, SC. while we were traveling to NC. This restaurant was the worst BK I have ever been in. The floor was slimy, the tables not wiped clean, there was food all over the floor behind the counter, the staff’s clothing, which was black, was soiled to the point of being repulsive and the restroom was even worse. Should have called the health department! This one should be shut down! Won’t be eating at a BK anytime soon, which I usually like.

I have file complaints against a company that said that they have written permission to removed any vehicle park on public on store grounds for any amount of time. The store have a camera that can see that I went into the store to buy something and being that the store is full with other customers I went to the store across the street to make a purchase and in five minutes or less my company van was being towed from Burger King lot. The New York Law say that " a vehicle must have been on private property for at least one hour before any towing can be preform." My van being remove was illegal and any manager who signs a contract on property that they do not owned should be look into. Me being a good customer at your stores is bad business on your behalf. Stealing money and allowing your store to operated like that is not in good faith. It cost me $136.00 plus an extra 15 dollars to retrieve the company vehicle for a quick lunch break. Please investigate this store behaviour. See if towing was legit under the 2006 law, section 19-169 " The removal of Vehicles improperly park on private property". The store location is 149 and Brook avenue, Bronx NY. Please be advise the any public place active with parking lots must give a least one hour notice before towing can commence

First my soda was watered down, and the kid made little effort to fix and said both machines were like that. Then we get our bag of food, everything was crammed into 1 bag with the sandwiches on the bottom flat as pancakes. We ordered 2 chicken parm, which were in 2 diff wrappers and one was bigger then the other... and yes squished. Usually this place has wonderful food, today this was horrible. Worst ever in the 3 yrs of going . Burger King
locations.bk.com
6158 E State Highway 58, Boron, CA 93516 · ~9.4 mi
(760) 762-6187

I was at BK 3441 Main St Kansas City MO on Sunday June 9th. I ordered the 2 for $4 breakfast sandwich of sausage egg and cheese biscuit, hashbrowns, and medium diet coke. I received my order in a to go sack which he didn't ask if it was for here or to go. I sat down on the dining area close to the counter and open up my sandwich and it's on a croissant not on a biscuit I ask for which I said out loud I said biscuits not croissant, the male employee that took my order told me I said croissant which I told him I didn't he kept arguing with me I got bad I just threw away all that I order including receipt and said few choice words as I went out the door. I spent $8.49 (I used my debt card) and I felt like the employee made no attempt to correct or refund my money, he just wanted to argue, I didn't even see any other employees. I WANT A REFUND. I'll be thinking twice about ever going to any Burger King again.

TV ad claims 3 types of meals with drink, fries and three types of burgers: 1) Junior Wopper for $4; 2) Wopper for $5; and 3) Double Wopper for $6.

I purchased No.2 for $5, and got a Junior Wopper vs a Wopper! They did not happen honor your ad!

we pay police officers to manage the law in our state, we do not need your rude night personal at bk to tell customers we cannot smoke in our own cars! I caught one of your employees texting , they were in uniform behind the counter, when I mentioned he was texting, the night manager jumped in my face at the drive up window yelling he is on his break, but he was still on the floor and in uniform.If. I am A diabled Veteram and if the night manager is not discharged. I will pursue this matter on the local internet costing you. I have never been treated this was, being persecuted as a vet is always a factor with younger people. sorry I have to bring this up

June 3 Burger King corner of Skyway and Norte Dame Blvd. Chico Ca, approx 12:48 in the afternoon, drive up window; I ordered a Whopper meal, got slightly warm fries, stale hamburger bun with no meat, no dressing of any kind, just lettuce and two skinny tomatoes. I expect to be reimbursed for my purchase.

I went to Burger King on East Central Ave in Miamisburg, OH on 6/6/2019 and I Ordered 2 kids meals 1- 4pc chicken nugget & 1- 6 pc chicken nugget meal and a grilled chicken parmesan combo meal. The 2 kids meals were correct but what I got was not what I ordered. I received a regular crispy chicken sandwich with nothing but 1 tomato slice and 1 piece of lettuce and barely any mayo, and the chicken was so overcooked and greasy it was dark brown. I didn't go back to complain because I was already home when I realized it and I was really aggravated that they couldn't even get the sandwich correct, and to top it off the sandwich I did receive was so gross I took 2 bites and threw it away. We also came to this exact location 2 weeks prior and they forgot both mine and my husbands sandwiches and we had to turn around and go get our sandwiches. I would either like my money back for my meal or I would like replacement meals because it was a disappointment and disgusting. My order number from 6/6/19 is #43

Waited in the drive through line 15-20 minutes with 3 cars ahead of us, 8:30 at night. Got home and the hot fudge sundae ordered was not a hot fudge sundae. Looked like a bunch of young kids were in there running the place poorly. Did not have change for us- had to give them extra money to make change.
Will drive the extra 2 blocks to Mc Donald’s next time.
Lockwood Ridge Rd and Rt 70 Sarasota

On June 3rd at approx 12:48 pm. I went to the drive up window of Burger King and got a Whopper meal, at the corner of Skyway and Norte Dame Blvd in Chico California, then I drove down the street to my church to find a shady spot to eat, in between Doctors appts.  

On June 3 after my Doctors appt. I drove to Burger King drive up window on the corner of Skyway and Norte Dame Blvd. in Chico California, at approx 12;48 in the afternoon and ordered a Whopper meal, then drove to a shady spot to eat my lunch.  

The bun was stale, hamburger tasted like sawdust; when I looked inside the bun, there was only lots of lettuce and two skinny tomatoes, no dressing of any kind, worst of all no meat and the fries were slightly warm.  I do expect to be re-reimbursed for this poor excuse for food or the very least given coupons for these; I have had good burgers in the past there and only conclude the people on at that time of day were not interested in what they were doing, in fact the girl at the window was conversing with a male co-worker at the time; I have shared this experience with friends who are waiting to see what you are going to do about it, someone needs to be fired or reeducated. 

Barbara McKim
15000 Quail Creek Court
Magalia Ca 9594

530-7627053

The shitty way the corporate managers of spruce pine treat there employees and customers and nothing is done or will be done about if and old food is fed to customers to keeps cost done and waste frieda in spruce pine

Good Moring,
On 6/2/2019 around 12:35 am lunch time . I was hungry and look all over the place for something good . I stop at Burger King in the terminal 2 by South West . I order cheese burger with lettuce and tomato no pickles . I get my order and the I only have pickles . I came up to the counter and advise the lady that my order was incorrect . She ask what I order I advise her cheese burger with lettuce and tomato only please . Now is about 20 minutes . I go back to my table and then I just walk to the counter and looked at them making the burger and I see the lady making the burger putting pickles again for the 3 time .... I told the lady no pickles please , she got so mad at me and said what that ********** she want in her burger . Now is the airport there a lot of people around . I look at her and said cheese burger only lettuce and tomato please . She looked at me and grab the burger and throw it in the trash with the big attitude. After 3 burger they give me what I want . I ask to speak with the manager and the lady name they will not give me any information, until I said I will write a letter . I spoke with the manager of the airport fast food place he said " you got what you want right " wow I was more complaining because there no reason to have a attitude . he stated the attitude was not to you it was to the cashier really are you series serious , so her action to costumer is fine . After few hrs the manager of Burger King come up to me and apologized and give me back my money and some sweats . I told them that I was not looking to get free things or anything like that . I was more mad about the embarrassment she make me feel . Also I was walking around the airport and the guy that shine the shoes ask me if I got the burger how I want it ... Wow how embarrasses that people looking at me like I was the bad person . Her name was Sheryl I think she is the one that making the burger , she has blonde short hair , tattoo in the neck a piercing in the left side of her face African American lady . I Don't Accepts and I don't tolerate attitude when I'M the one paying for my food . Sorry but I enjoy working in the medical field and if she is not happy please there is the door there a lot of people that will love to have the opportunity to work . Thank you for your time and I hope I get contact about this experience .

I came in on memorial day,they forgot a large fry.I had to get back to my daughter that was in the hospital so I called and told them that.I didn't get a name but she told me that I would be able to receive a combo meal the next time I came in,just give them my name.I went in tonight and ordered a lot of food along with giving my name.They said my name wasn't written down and nothing could be done about it.I'm not happy about this situation.

On June 3,2019
A foul mouthed employee that wears the headset at the Falmouth Ma. Store. Used F-bombs 3-4 times at several different customers because their orders took 15 minutes to make and then most of them were wrong. The manager then tells people to leave or she will call the police. People wanted their food made right or there money refunded. Meanwhile the F-Bomb dropping employee is still swearing at people because they don’t know what their order number is because they weren’t given a receipt by Trisha who took there orders. F-Bomb is yelling about how hard is it too ask for a Fucking receipt when we placed our orders, like this is our fault. I asked for my money back after 15 minutes and no food. F-Bomb then says that the bag of food that has been sitting on the counter is my order. I ordered a quarter pounder with cheese, no , larger fries and a large soda. I saw him put that bag on the counter and yell out #79 and left the ticket for what’s in the bag on the counter with the bag. Because I didn’t know what number I was I looked at the ticket and it was for a chicken sandwich. Later after I ‘be had enough of this crappy service and asked for my money back that F-Bomb says that the bag is my order even though the ticket says “chicken sandwich”. Things went downhill from there as someone complained about the language F-Bomb was using, so he says “what? You’re offended by a swear word? The manager now comes up front and starts telling customers that are waiting for orders and the ones that have come back to the counter because there order was made wrong, she tells people to leave or she’s calling the police?!? People were trying to tell her that the problem has been caused F-Bomb. I tried to get his name and he wouldn’t tell me, I asked Trisha and she said she didn’t know him?? He then yells out don’t talk to him Trisha. Bottom line is, you have two people that have no business working there as they don’t have any people skills, the manager and F-Bomb. And because Trisha wasn’t giving people their receipts when they placed there orders and apparently not getting the order right in the first place, she started the whole incredibly bad experience.