Contact Burger King Corporate

I only gave it one star because I couldn't go any lower. My husband has been wanting to try your tacos so we went today and I would not feed these to my dog, they looked like they were shipped frozen then microwaved to heat them up, they were so hard my husband said he could break a tooth with these needless to say he wont be getting them anymore and neither will anyone else if they look like the ones we had, I will attach a picture of the tacos you advertise and the tacos we received. Hope to hear back from you.

Thank you
Debbie Hall

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

My brother was on a bicycle this evening and went to a drive thru in Hyannis Ma on North Street, he was refused service! The restaurant was closed inside but not the drive-thru. We have lived here all our lives, I remember when the Wyman family had this Burger King, at that time from how I knew them no person would have been treated as badly as my brother was treated this evening! Unfortunately if he was a “foreigner” he wouldn’t have been refused. I work within the public eye and I will every chance I have let this be known.

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

I have been eating at your restaurants for 50 years. Went to BK on Barnes blvd in Rockledge/Cocoa to pick up lunch for my family and the family next door. I was the only car at the order window with cars further ahead of me. Finally a voice says be right with you. Waited 4.5 minutes and then i said is anyone there. A womans voice says be with you shortly. I then waited 3.5 more minutes and then I said are you there and the response was be with you shortly. I responded by saying I could go somewhere else to get lunch and the female manager told me good bye. I stayed there as i wanted my food. After placing my order which included 6 tacos I asked them for enough hot sauce for the tacos as we all like hot sauce and after another short wait received my order. I received 4 packs of hot sauce which would barely work for two tacos and I am sure the manager told them not to give me anymore than 4. Today is the last day I will ever eat at BK thanks to her. Regards, George Cron

have never

I ordered two whoopers for lunch, and when I got them home, they were a mess. The first one had a whopper jr. burger in the bun and and about half a head of lettuce. It tasted horrible. The second one was no better. At least number 2, didn't try and hide anything with a head of lettuce. I couldn't eat them.

I called the store manager, and I got half way through my complaint and he HUNG UP on me. This store is located in Seaford, DE, This is the last thing you need with a new McDonalds, Arby's,, and a couple other places. I will NEVER step foot in your stores again. That's it for me.

On 7/14 at 6:00pm I drove to Burger King on 183rd St. in Hazel Crest, Il. Drive up to drive up, ordered 4 tacos and was told their machine was not working and I would have to come in. The girl on speaker was very difficult to understand and she had to depart to me. So I parked my care in 90 degree heat and went in.. There were no adults behind counter, but 4 teens who were having a great time goofing around. Also the cash register inside was working, so they could have taken my order and had me just come in to pay/pickup....too lazy. This is not the first time I have had problems. The Icee machine is always "not working". When this establishment first opened last year service was pleasant an efficient, but it is so bad now. From now on I will go across the street to McD's. These kids should not be running your business..to them this is a funtime, not a job. As a teen i worked at a McD's so I know that this service is unacceotable. And I know I am not alone.

My husband stopped in burger king on his way home today from a doctors appointment to get some of the great looking tacos that you are advertising. Well what you have done is tried to copy Jack in the Box tacos and failed badly. I had taken two bites of one and there were pieces of a tooth in it. I quit going to burger king years ago because of poor product and we will never go again. What kind of meat are you buyimg or did your employess lose parts of their tooth in our food?

Waited 25 minutes in drive thru..only had two people working the whole restaurant they said..it was at 545 pm..then the card machine didnt work asked if I had cash..what if I didnt after sitting so long...French fries and onion rings were hard an cold...something really has to change at this Burger King nothing ever seems to work when we go...North main st jax fl 32218 as I'm sure nothing will be done..thanks anyways

Food was cold buns stale and nasty mangers very rude would not fix order

I returned a cold fish sandwich at Honolulu airport. The Manager tossed out the fish, the bag and the receipt and gave me another sandwich that was equally bad. I did not have time to return the second fish and could not eat it. I would like my money back $7.94.
Thanks.

On 6/26/2019 at 3:26 pm ordered thru the drive up...coupon for 4.99 includes 2 chicken sandwiches and two fries also one whopper jr and one small ice coffe...well to my surprise it totaled 10.18...well the ice coffee advertise for 1.00 was 1.79...when i asked the cashier he said they had no small size...he neglected to tell me that when ordering...also i wanted an order of cheese sticks he said they didnt have them...also advertised on your menu..on my whopper jr...mayo was addded when i asked for no mayo and the both order of the fries were so stailed i had to throw them out...i dont eat very often at burger king..and i see why now...your poor quality of food and poor customer service confirms my decision...please look into this matter for me...restaurant address. # 4676 4025 e bell rd Phoenix Az 85032 order # was (41) my # 602 733 3224 ...thank you for your time

I just left BK store Palm Beach Lakes Blvd., West Palm Beach, FL.

1) 20 minute wait drive through in short line - Ordered Chicken Garden Salad
2) Chicken was cold and not fully cooked
3) Lettuce filled half way in bowl
4) Tomatoes old/shriveled
5) No croutons
6) The staff could not care less about the wait or anything else

I should have read the thousands of complaints posted before I went to Burger King. I have watched BK go downhill in the past 5 years. I will not eat there again and will pass this bad experience along to my many friends.

Cashier named Tyrone was just plain incompetent and you cant really just blame him especially when the manager stood at her office door saw there was 8 people waiting in line with only one register and the manager did nothing. But thank.god for Kay, let me tell you this girl was on point handling the drive thru KITCHEN and the front register

On June 3rd at approx 12:48 pm. I went to the drive up window of Burger King and got a Whopper meal, at the corner of Skyway and Norte Dame Blvd in Chico California, then I drove down the street to my church to find a shady spot to eat, in between Doctors appts.  

On June 3 after my Doctors appt. I drove to Burger King drive up window on the corner of Skyway and Norte Dame Blvd. in Chico California, at approx 12;48 in the afternoon and ordered a Whopper meal, then drove to a shady spot to eat my lunch.  

The bun was stale, hamburger tasted like sawdust; when I looked inside the bun, there was only lots of lettuce and two skinny tomatoes, no dressing of any kind, worst of all no meat and the fries were slightly warm.  I do expect to be re-reimbursed for this poor excuse for food or the very least given coupons for these; I have had good burgers in the past there and only conclude the people on at that time of day were not interested in what they were doing, in fact the girl at the window was conversing with a male co-worker at the time; I have shared this experience with friends who are waiting to see what you are going to do about it, someone needs to be fired or reeducated. 

Barbara McKim
15000 Quail Creek Court
Magalia Ca 9594

530-7627053

Somersworth, New Hampshire Burger King.....I went thru the drive thru at this Burger King last night (5/29/19) about 8 pm, ordered 2 whoppers and received them with NO tomatoes.The female who handed them to me has been there about a couple months....She opened the window and gave them to me very quickly, and immediately shut the window. There was no one behind me, and 3 to 4 males and herself standing around....If I had been told there were no tomatoes, I wouldn't have ordered the whoppers...I didn't realize this until a couple hours later. Also, this female has become
more and more rude, the longer she is there. For the past year or two this Burger King improved tremendously, and now this. I will go out of
my way to go to a different Burger King, even though this one is right down the street!

Two weeks ago Drove 40 miles round trip to BK. Ordered to go. Order was screwed up so I called Erica the manager. She said she would note it in a book and replace the order for free. Last week drove another 40 miles round trip to get the replacement meal. Nothing was written in the book about it. Was told manager was not available and they refused to call her. I was threatened that they would call the police if I caused a seen. Call in my complaint last week and this week (3rd week) still have not heard a word about this. What bothers me is my husband and I have been going to BK in Lincoln City for the past 15 years ever since we moved to Pacific City and never been treated in such a poor manner. Can you help? 503 965-6504. Thank you.

To Whom it concern,

I live in Winston Salem North Carolina, I went to a Burger King close to were i live, ( 415 Jonestown Rd. Winston Salem, NC). That restaurant was closed a year ago and was renovated and open back up. We all had big hopes to see the restaurant re-open. I have tried a few times to get a hot Burger or Fish sandwich there, it haven't happen. Why I keep trying I really don't know, I figure they will get it right sooner or later.

What happen this evening help me to make up my mind, I will not be going back there. I got off work on a Friday evening, really didn't feel like cooking so I stop at my neighborhood Burger King (415 Jonestown Rd. Winston Salem, NC). I ordered a Fish sandwich, Whopper with cheese and Fries. After I got home and open up the bag I was very disappointed .The Whopper and Fries was cold but to have a hard and dried up fish sandwich did it for me. I can't believe they didn't know it was a bad and should not sell that sandwich.

I had the receipt and called the restaurant , it took 3 times to get someone to answer, I was told by a very nice person they will replace my sandwiches order. I did go back to replace my order but i could not eat the sandwiches, I didn't feel right, so many bad things happen when you take food back.
I can't speak for everyone but I will not be going to that Burger King (415 Jonestown Rd. Winston Salem, NC). and I will tell friends and family not to go there also.

Linda Floyd
118 Lorelei Ct
Winston Salem NC 27103

I have been a customer at the Baltimore St., Burger King in Wilmington IL for 20 years, I eat there a couple of times a week, and all of the employees are friendly and I am satisfied 99% of the time. Last week I ordered what I always order, original chicken sandwich, light on the mayo and the first bite I took gave me a mouthful of mayonnaise and more on my brand new $38 hoodie, which is ruined by a big grease stain now. Not a huge deal, but today I was ordering my sandwich at the drive-thru and I asked if he (the manager, dark haired guy, gay I think) would please ask the cook to spread the mayo on the whole..........."YOU WANT ANYTHING ELSE?!!"......he interrupted me, LOUDLY AND RUDELY........so when I got to the window, I asked, "do you have a problem with me for some reason? because you were rude to me and didn't let me finish my order. He said I was rude first, (after he interrupted me on he speaker, I did ask "did you hear what I wanted? As loudly as he was to me) but I wasn't rude. Then he said "if you're not satisfied, I'll refund your card and you can leave!" I asked him why he was being so mean and he rolled his eyes right out of his head, punched a few buttons, handed me my card, NO food, and said "I refunded your card, NOW LEAVE, we don't need your business!" I said "I'd like to speak with the manager, but you're probably the manager too, huh? "YEP!!" With a big smirk on his face." Figures. I wasn't going to say this, but I am disabled, PTSD, FAS, and Anxiety because of a horrific, beyond belief, childhood and most of the time I stay home so these things can't happen to me, it's not worth the risk, and the risk is that my damaged brain won't allow me to tolerate being treated that way, I've been crying since I left there before 3:00pm and it is now 1:05 am and I can think of nothing else. I understand that an employee will have a bad day at work once in a while, but come on, banning me forever for asking to have my mayonnaise on the entire sandwich instead of just that little pile on the end. And that's the manager?! what a shame. Please understand, I am an intelligent, 54year old woman who ran a gas station for years, so I do know how a manager should behave, the EXACT opposite of how he behaved. I don't think I'll go there again, life, in general is very, very hard for somebody, like me without asking to be mistreated. Hopefully you will do something about him.

II use the BK in Fredonia NY, 14063. It has been a not so good experience using BK drive-through. It used to be ok but this BK has gotten very sloppy & RUDE! Past months experience has been that the ones taking the orders have bad reception to their speaker or they just are not able to process the correct order info. I have ordered black coffee & ended up with creamers added to them. When I asked the waiter for black coffee, they made a pretense of getting me a fresh cup of coffee, only to drive away & find that I had the original creamed coffee handed back to me.

Another occasion, my order was never put through, although I had paid for it. I had to wait 15min from the time I paid until I got my order.

Yesterday, 4/27/19, between 1pm & 1-30 I visited BK. I had 3 coupons for 3 orders. I paid for the orders only to get to the food window & find out that only 2 of the orders had been filled. I did not get a receipt, so I didn't realize that I only got part of my order. I told the girl at the pickup window about this. She was very nasty saying that I didn't pay for the 3rd order. I told her that they had kept my coupons & I had no receipt. I told her that to fill my order & I would pay for it. The manager came to the window & actually spoke down to me about not paying for the complete order. He went & did get my coupon that the cashier had not added in. Told me to drive around again & then I would get my complete order. I said that I wasn't doing that. He then said I would have to walk into the building to get my order. I told him I wasn't doing that either. I am 77 yrs old & have a handicap. Showed him the handicap sticker. He was so rude he started to say," where's the F-ing coupon but caught himself. He told me he would bring the order out to me.& to drive up & wait. I did & he brought it out. He never apologized for the horrible service. I did tell him that I was going to contact BK about the bad service.Some of the window workers are very nasty & very rude . They assume that the customer is lying when in fact some of the workers do not know what they are doing.

On many occasions, I have been asked if I want my change. Of course I do! They must want to make tips for themselves.

I like the food @ BK & the coffee. When I go again I always I hope for a more plesant experience each time. It's getting worse @Fredonia, NY BK.
This site needs to have more workshops on their attitudes including that man manager.
When one goes into BK it is a whole lot better attitude. I can't understand why, because when the drive-thru is such a money maker for them.
Hoping for more of a better experience.
Thank you,
Beverly Irwin

Visited store 5241 phoenix, AZ on 04-18-19,
Specifically asked for no onionson one bueger. They marked no onion on the packaging, but there was onion. Not to mention the burgers were cold. The fries were squishy and soaked in oil. The cashier was ok, but she needs some additional training for sure. She could care less what i needed. It says I was order 14 at 2:53 pm. I'd give further information but you can barely read the receipt.

On Sunday April 14th, I went thru the drive thru at Burger King on Malabar rd in Melbourne fl . Order number is 63. My total was $18.44 , We ordered the eggnormous burrito value meal w/med dr pepper, 1 sausage egg biscuit and 1 bacon egg and cheese croissant value meal with orange juice. The hash browns were microwaved and dripping with grease and disgusting. They tasted a day or so old. The burrito was cold and had the same nasty hash browns in it which ruined the whole thing. $18 for fast food breakfast isnt cheap, the food should at least be made fresh and taste good. How disappointing . Server at drive thru, literally rolled her eyes and got an attitude when we asked for the receipt. We will never return to that restaurant.

Walked in & placed our order, then 2 employees come walking in from the parking lot, they had to to open 2 doors to get inside then punch a code in door handle to get in the kitchen.
Neither 1 of the 2 employees washed there hands then they proceeded to start getting my order around. When I said something about north washing your hands after coming from outside, I just recieved dirty looks from 1 & the other employee was actually polite & ended up washing his hands. I'm sorry but that's about as unsanitary as it gets. Every one who comes inside touches them doors. GERMS.COM

I am at Burger King on 10205 E Houston Tx 77029. I ordered multiple sandwiches. I ate them , almost choked so I asked the manager MEAGAN LOWE for water and she refused. She stated there was no free cups and that people usually get soda instead. I told her she can watch me get water but she still refused, I told her I was going to call cooperate but she said she didn’t care and then gave me her full name.

The image for the BK chicken sandwich is false and misleading advertising. The image shows lettuce leaves extending out beyond the bun. In actuality, one receives a few measly disheartening flecks from a bag of lettuce salad (see photo of coupon image and of the actual sandwiches I received).

Please either change your picture illustrating this sandwich or else instruct your franchises to live up to your advertising photo.

I expect to receive an answer to this complaint.

What is this fascination with Hawaiian buns ??? Burger King has always had, by far, the very best buns ever. Now you have decided to use tasteless Hawaiian buns on your fish and chicken sandwiches. I chocked them down and didn't complain but those buns completely ruined what has traditionally been the best nonburger sandwiches ever. Please rethink your decision to force those tasteless buns on your customers !!!

I'm so sick and tired every time my wife goes to work at burger king she get made fun of because she has health problems and the breakfast manger tell her to suck it up they also tell her she is faking being sick something need to be done about this manger because I'm sick and tired of my wife coming home upset and crying because of her sorry ass coworkers and mangers treats her like crap this burger king in 1209 North Eastman Road Kingsport TN 37664 phone is 423-247-7787

Poor customer service at BK on St Charles ave in New Orleans. Ordering food at drive up, employee answered on headset making lots of noise changing cash drawers, gave her my order, she replied , I cant hear you, I replied if you stop making noise with trays, you might be able to hear me. Her response was "that's what we do here, Make noise" . Did not place an order, drove to window, ask for store number, was refused" Very poor customer service.....Re trained??????

On February 17th I talked my daughter into taking us to Burger King. It is my favorite fast food restaurant. We stopped at the Burger King, 15785 Livingston Road, Accokeek, MD 20607 and placed our order at 1:21 and waited while they served everyone else. After about 30 minutes, yes 30 minutes, I have the receipts to prove it, I asked the acting manager Bryant Parker what was taking so long. He told me he was busy at the window and I would have to give him a few minutes to go check, to which I replied I had been waiting a number of minutes. He then ignored me. When we finally got our order, I had to come back because they did not put in the onion rings. We then headed down the road when my grandson said, Nonna," I have to pick the mold off my bun."..…….yes, we discovered the entire bottom of two of the buns on the chicken sandwiches were covered with green mold. We turned around and went back. It was 1:53 when we returned, we had only gone a mile down the road. I went in to ask to speak to the manager, Bryant Parker, he saw me, turned his back and completely ignored me. The shift leader Xavier Waddell (names were taken from a "REAP" board at the counter) finally came up to ask what the problem was. We showed him the buns covered in mold. He threw them in the trash, did not even tell the "shift Manager" and then gave us a refund and fresh sandwiches. This was by far the worst experience I have ever had in ANY fast food establishment. The food was not eatable, the "manager" was rude and ignored us, and the entire experience took almost an hour...….yes and hour to get 4 sandwiches...….If I could have rated this experience less than one star I would have.

Lincoln City Oregon

One customer been waited on---

Two employees VISIBLE

Waited 4-5 MINUTES and NO ONE ACKNOWLEDGED my PRESENCE

WALKED OUT AGAIN

THIS PLACE is a ZERO

Burger King on Malabar Rd...in Palm Bay Florida.......rude workers( probably not all of them i'm sure,) but the fat one that took our order was only nice to the black guys....and the place is nasty....won't ever go back there....

The new location at 6501 W. Kilgore Ave, Yorktown IN has the WORST management ever. I, along with a line of cars in the drive through waited every bit of 25 minutes. There is no reason for this type of service. They call it a drive through for a reason. 2 cars drive off and went across the street to McDonald's and got served before we did. I will NOT be going to this location EVER AGAIN! IT'S THE SAME INSIDE. Hey did of the current management or this location will close down before you no it. I wondered why they never have business!!!

I am a frequent visitor to my home town BK and especially enjoy the fries, but as we traveled this past month we stopped at 995 West State Road 42 in Brazil, IN. ( 7806) We ordered several things and found the French Fries very dry and to be more like cardboard than fries. We were very disappointed, and will be careful not to eat at BK on the road on our next trip.

This Burger King on 1117 Central Ave . Summerville S.C> does not even deserve a one star ! My husband likes Burger King better for the most part versus McDonalds ,
. Today he had enough! First bad service the place wasn't even open at 9:00 am ! Second was he wanted biscuits they had none at 8:00 am so had to get crossants . Next visit he wanted crossants and they had none so he had to get biscuits and they were cold . Today was his limit , he asked for biscuits and they were not even baked done , they were doughy . He stops at the same time every week around 8:00 am at the same location on his way to golf . He has not tried to resolve with management because he feels they don"t care anyway . He said they must not care since new management took over . I have had issues as well at another BK . but this complaint is about this location . My husband Jim has had enough and you probably have lost a customer . It makes me wonder how internally the place is ran . Is it clean ? Very disappointed customer

I ordered the Big XL as it is a new burger and was so excited -- the burger was such a disappointment, small patties, little torn pieces of lettuce, they didn't even put a large piece of lettuce on the burger, it looked like lettuce scraps. Then I noticed there was no tomato on the burger. I would think a new burger called Big XL would have all the makings of a good burger, this one didn't. And the fries were a bunch of small hard fries. I was truly disappointed in the fries as I've been hooked on Burger King fries since I discovered some months ago how long and beautiful they are and how much you get in an order. This was not the case, I promise you, I probably was given ten regular size fries and the small hard left over fries.

This happened at the Mancheser and Bellanca location. Thank you for your time!

Went to get 2 spicy chickens and an order of the funnel cake fries and the funnel cake fries were so hard I almost broke a tooth and when I went to get different ones the doors were locked at 1040pm when they don’t close until 11pm. I’m really disappointed.this is the Burger King in West Terre Haute Indiana..

i always get onion rings when I go to BK, now you are charging extra for the zesty sauce that I like so well. I payed it this time but that was my last trip to a Burger King if you are getting that hard up. i eat breakfast and lunch there quite often so not happy at all. thanks for listening
Kenny

I WENT IN TO THE BURGER KING ON 306 11749 THE GM WAS RUDE THE LOBBY WAS LOCKED ON A FRIDAYBECAUSE THEY WERE UNDERSTAFFED ONCE AGAIN AS ALWAYS AND ROACHES ALL OVER COUNTER COOKS NOT WEARING GLOVES THE GM ACTED IF SHE DIDNT KNOW WHAT SHE WAS DOING AND YELLING AT HER EMPLOYEES IM IN UPPER MANAGEMENT AT MY JOB AND THAT WOULD NOT BE TOLERATED IF THATS WHAT YOU GOT AS MANAGMENT YOUR COMPANY REALLY NEEDS TO JUST SHUT ALL THE DOORS AS UPPER MANAGMENT SHE SHOULD BE ABLE TO HANDLE HER ISSUES AND NOT TAKE IT OUT ON THE EMPLOYEES THATS WHY THE SALES ARE DOWN AND YOU CANT KEEP STAFF BECAUSE SHE TALKS/YELLS AT THEM AS IF THEY WERE ANIMALS I WILL NOT AS LONG AS SHE IS MANAGMENT COME BACK TO ANY OF THESE LOCATIONS GET RID OF HER BEFORE YOU END UP HAVING TO SHUT THE DOORS

1.) I talked, to two other individuals then, my order was taken.
2.)The whopper juniors with cheese. Instead, no cheese, jalapeno peppers were placed on the junior whoppers.
3.)The staff acted as if, I was just there to waste time as they were.
4.) My children were just as shocked as I were!
This was the worst service I ever had at this particular store. It will make me second guess next time?
It was unbelievable, as well truly sad..... Thank you for your time and consideration. RJNSr.

My sister and I placed a drive-thru order. The order was the 2 for $6 whoppers. We added cheese so the total was $7.65. The cashier was given a twenty dollar bill and sixty five cents in change. In the process of checking order prior to driving away, we noticed the wrong bread and cheese directly under top bun. An African -American lady approached the window and loudly commented, " can I help you". I said, "these sandwiches are not properly prepared". The same lady rudely stated she was the manger and the sandwiches were correct. She also commented, " we outta regular bread, you getting potato bread and the cheese can go anywhere". I then asked for a refund. She gave me incorrect change and when debated she yelled, " these (hoes) can't count. my register not gone be short for these hoes". This was in reference to my sister and I. I asked for her name and she said, " ummm I don't do names". This is not my first dispute with this young lady but I am finally at my breaking point with the location on Germantown parkway. I was cursed at, given poor service and cheated out of money. Feel free to personally contact me at (901)570-3701.

They got my order wrong it was cold and they would not give my money back with the receipt I had I'm pissed something needs to be done

I Don't Know Who Does The Hiring For This Establishment However I Find That The People There Have Very Poor Customer Service and This Is Just Something I'm Not Use To For Burger King What Ever Happened To Great Customer Service Or As Your Model Says Have It Your Way ? Every Time I Go To This Establishment Here In Peoria, IL On The Corner Of Knoxville and Richmond I Have Some Sort Of Issue With Them I Already Put In A Complaint Before Because I'd Bought These Coupons From There ( That Mind You I Still Have Yet To Use ) That When I'd Went To Try And Use
Them They Weren't Able To Oblige, They Are Always Slow and Asking You To Park Ahead, One Time They Had Me To Pull Ahead and I Waited Over 30 Minutes Outside I Tried To Call Inside Because I Was Truly Tired After Getting Off Work And Just Didn't Want To Walk Inside Or I Wouldn't Have Used The Drive-Thru In The First Place But Ended Up Walking Inside Anyway Because No One Would Answer The Phone Calls They Aren't Very Friendly At All Excluding The Early Morning Shift Anyway Tonight 12-11-18 Around 9:30pm I Stop There And After The Girl Gives Me My Bag I Realize That I Need Salt Because They Never Put Salt On The Fries So As She Starts To Walk Away Completely From The Window I Yell Out Can I Get Some Salt but She Keeps On Walking As If She Doesn't Here Me But There's A Crack In The Window Which Tells Me She Does Here Me So I Open Car Door To Knock On The Window When The Manager Herself Comes Through But She Doesn't Even Stop To Ask If She Could Help Me She Sends The Boy To The Window I Ask For The Salt As He Gives It To Me I Tell Him To Tell Her That She Needs To Ask Before Walking Off If There's Anything Else The Customer Needs Before Just Leaving He Laughs I Start To Pull Off But I See Whom I Think Is The Manager Come Back Up And He And She Are Standing There Laughing At Me So I Bag Back Up And Start To Tell Her But She Weren't Respectful About It In Any Way At All In Fact She Started Trying To Mock Me She Is Truly Not Manager Material And Needs To Be Fired So Someone Who Knows How To Be And Act Like A Manager Can Run That Place In A Respectful and Caring Way

Signed Very Disappointed

Today, 12-6-18, I ordered lunch at BK in Grass Valley, CA. I wanted the crispy chicken bacon cheese meal. I was told they were all out of any crunchy chicken. I asked if I could have a broiled chicken on it instead and was told yes. I even said to her how much I was looking forward to all that melted cheese and the bacon. I get home and what I got was a plain chicken sandwich that was rubbery and tasted like it had freezer burn. Also, there were raw fries mixed in with the cooked ones and the cheese nuggets were awful. In my youth, I worked at the BK in Oxnard, CA and was very proud of our food and service. I spent $40 buying food for myself and friends today. For that amount of money, I would have like to at least enjoyed what I got. I did not. Not to mention that last year I went through the drive through and used my card and never got it back....sadly didn't discover this until I got home. Yes I called and went back there. Unfortunately it was a debit card that you didn't need a pin to use. It has $30 on it. There are many fast food places to choose from in my town. I'm hoping to get some kind of redemption for the terrible food I received today or that will be the last time I patronize your establishment.
Sincerely
Christina Cramer

No cheese on my sandwiches and my hash browns were so hard and not edible.Also no cream or sugar in either of my coffees

.I visited your restaurant 9512 Preston Hwy. Louisville ky. I was extremely disappoint ed.I had to wait in line several minutes for someone to take my order. After that , I waited for 15 minutes to get my order. There were several other people having the same wait. One man on the grill was loud and extremely obnoxious. The lady that took my order apologized, and said they have to listen to him all day. When I received my order, it was not hot, as it had been sitting under warmer for awhile, fried were undercooked. I'm not sure I will return again. Thought you may want to check on this location, as there was a manager there and did nothing.

i waited @ drive thru for 5 minutes or morei called out hello 5 or 6 times no answer . i blew my horn 6 times no answer. So i drove up to the window and complained. So the order was taken there. when I got to the window they had me pull up to wait for my food. i went inside to complain to the manager. He came over and never said he was sorry. then one of the employees said "i shouldn't have even taken your order"

I bought the #2 meal and my meat was raw. Tried to call to let them know so they would check the burgers and make sure they're done but no one would answer. If the burgers are not cooked to a certain temperature it in Health Deparment violation..

I went to the Burger King in my neighborhood (about 2 miles away) and I ordered a TX DBL WHOP, No Onion, No lettuce. 1 LG FRY, 1 LG DIET Coke. total $10.71. When arrived home to sit down to my meal. I got my LG FRY and LG drink but my Whopper was just that. A reg. Whopper with Lettuce! I called, 713-964-9100 to let them know that should be more careful about what is in the bag when a customer leaves. And the girl just hung up on me! Not only did I not get what I ordered but the employee was rude!! It was the Burger King on 2803 Yale Street, Houston Texas
@12222 order # 51.
Sincerely an very unhappy customer
Barbara W. Hilliard