Contact Burger King Corporate

Visited a BK restaurant to pick up dinner. Long line. Got to order box when server told me he would be right back. A half an hour later I gave up and pulled my car up and around the drive through to find 2 cars parked. 15 minutes later got to the drive through and stopped to tell the server how disappointed I was to have no one take my order. He assured me he could help me right then. Got my drinks and was told to pull around the front and they would bring it out to me. 35 mins later went to the door and had to pound on the door to be let in. No one at the counter, although many of the boys saw me standing there. Finally a young man asked if I needed something. I explained about my order and found some sandwiches sitting on the counter. As I waited I looked around at how disorganized and dirty the place was. It would never had past the muster in any other time period. I certainly empathized at how they must be short handed, but I counted 7 to 8 workers meandering around. I asked to speak to the manager and he came over to the cash register when an employee asked if he was going to comp me for the cold meals I received after over an hour wait. He said no he was in the middle of a refund. I had witnessed what the refund snafu was about. One of the employees had taken food out of the customers sack to eat and then dipped back in for more. The customer saw it and was furious. Kid didn't seem to get what the big deal was. One of the workers was trying to explain it to him. I was sickened and afraid to take the food home to my immunocompromised husband. I will be contacting the health department in Pierce County Washington to have them investigate the store on South Hill Fred Meyer complex.

On Friday, October 15 at about 7:00 I went to Burger King in Clinton Ms. they were out of all burgers and ice f probably should have left but I went ahead ordered chicken sandwich with fries and Dr Pepper with no I’ve. (Thinking it would still be cold. Dr Pepper was hot and tasted flat. I pulled up to wait on my sandwich which took another 20 min. After the other two cars got their food and left I backed up to let the girl know if it wasn’t ready I didn’t want it she said it was almost ready. I told her it’s been 20 min and she said I know. I’m not sure if the cook had walked out but a red truck pulled around and a “manager” yelled at them a guy got out and went into the kitchen area so I am assuming he was the cook. Manager yelled and cussed the entire 20 min I was in line waiting. She had one car pull around after she never answered the intercom she told them she refused to take their order from the window. They left! Very disappointed in the service food was just ok.

The man at the window was the meanest rudest disrespectful person I cannot believe he even still has a job I had to wait in line even after he would not take my order

Gave that because you don't have the option to give negative!! I just was in the burger king on eureka in Southgate mi biggest mistake I ever made will never ever go there again, stood there 15 minutes listening to the crew bitch at each other! Then got an attitude from the so called manager, they lost my order when I tried to tell her what it was I got don't yell I was barely talkin!! She then gave me a cold cheeseburger even though I ordered a bacon cheeseburger and it like it came from a freezer I threw it on the sidewalk hope to let people know avoid the asshole workers and business!!!!!!

Original chickens were ordered hot but were barely edible onion rings were the same way didn’t have time to go back in store on my to see my son in rehab I got no receipt so I have no number of the store or anything don’t think I’ll eating at Burger King I’m going to mcdonalds

I just called the Burger King in Hamburg Pennsylvania about a new burger on their website called “spicy as fire” whopper and a worker called my mom a “smart ass” for asking about a burger that he didn’t know about. He then called back and said “do you have a million dollars I can borrow”

Hi I usually go to a Burger King that's located in knightdale NC. I work overnight and noticed that their schedule says that they're open for 24 hours. But everytime I go there they always come up with some excuse not to serve us just to see that same person just sitting down on their phone which is really disappointing.

I went to your store on Fort street in Lincoln Park. Their broiler was down which ment no food there. I still wanted to go to Burger King so I went to the store on Eureka and Dix in Southgate. I gave the snotty girl a coupon code 8952 for the family bundle. she said it didn't workI had used the coupon at the Lincoln Park store last week with no issue. The manager at that store told me that the coupons never expire. The date on that coupon was 12/20/20. I prefer BK but settled with the Golden Arches today, only because of the rudeness of your employee. thanks!

On May 1st as I left Burger King in Pocahontas Ar , when I opened the door the upper door jam came off the door and hit me in the head. I pointed it out to a crew member sand he got the manager. My injury was a scratch on my head with a few drops of blood and a bump. When the manager came out he gave me an employ accident report sheet. I am not an employ. Later he brought me two other sheets to fill out. Never once did he ask me if I was ok or if I needed medical attention. Fortunately I had a witness at another table. When I took the papers back up to the counter a crew member took them and walked away with out saying a word. So I left with a bump and a bad headache. I am forwarding pictures of what hit me. I am just thankful I was not holding my grandson that day.

i have so much to say I need a rep to contact me about ALL the burger kings in central california, My first job at 15 1/2 was burger king. I am amazed at the quality that is allowed to continue with this brand, Are you guys just waiting for the market to crash are r u going to save this brand. I have had rude service, i have had filthy facilities I have watched a cook drop a burger and pick it up and put it back on the bun put ketchup and pickles an glance at me staring at him THEN he threw it away, I have seen 4 employees standing while one ius busting their butt while 5 customers are waiting for their order, I have had a clerk tell me that burger king is not fast food bc they make it fresh although I saw her micro wave the burger and when I worked there we had to make a whopper in like 92 secs ( or close) and I did it I was waiting for my food for 14 mins, I have had the store drive up do one car at a time take the order then take the money then get their food and then the next R U SERIOUS... i have watched a clerk put fries in the bag and grab some and eat them, and the best is in fresno, when to the drive thru and got informed that the eggs were frozen so if i wanted them it would be a min, so I ordered a sausage egg and sorry we are out of sausage, then i ordered a cheese burger and was told THEY HAD NO BUNS. r u serious. I went to the one in Modesto and was told, they had no cheese or buns then run to the damn store or go to another burger king. someone please contact me, i want to hire on as a store spotter, I also havent been able to fill out my survey bc the machine at all of the stores are not printing the entire information, 209-253-9874 sharon i want a call back

Worst experience ever.ordered at 9 :17 pm had to 35 minutes to get order while waiting. The workers cussing like crazy dropping dishes that hold hamburgers and fries .when finally got order left go home to find order is all wrong both in at all I order I called and never got an answer.very disappointed in the workers there tonight and I rate them a 0 star

Drive thru waited 18 minutes for two Whoopers and two fries. Plus they didn’t take the cars in sequence and drivers were getting mad in the drive thru.

It should be a negative 5 and from what I can see from other online complaints you have a lot of work to do! Nobody seems to be paying attention though. I am so disappointed and upset by your lack of concern that your company has so many horrible reviews. My most recent visit to a Burger King was Saturday March 21st 2021 at around 2:30 pm Store #1421 in Concord NH on Loudon Road. I have kept my receipt for this purpose because I refuse to give up after basically throwing $20 in the garbage. My spicy crispy sandwich was a piece of shoe leather and my wife got a original chicken sandwich that she took one bite of and had to spit it out, smelled and tasted like FISH!!! the fries she got were burnt on the edges and limp and cold in the middle. the whole meal was a complete disaster! The girl at the drive thru was snappy and unfriendly and frankly rude. please do not ignore this message because I assure you I have no intention of letting this go you owe me an eatable meal or my money back.

Burger KING Bossier La on Airline are not wearing mask. Have them on but not over mouth and nose. On 3/15 12 noon @ drivethru and manager wasn't cover either. Critical time to be negligent to customers

Burger King (Salmiya Co-op branch) in Kuwait added water and ice cubes to my order of vanilla milk shake (delivery). Whether it is because they ran out of shake material or lack of managerial oversight, please relay to BK Corporate.

2 - person preparing food very loudly exclaimed "We do sell more then just burritos, if i have to make another burrito i will quit, 7 in 10 minutes.
Ordered an egg-normous burrito. I shouldn't have to feel like im bothering someone who is getting paid to do their job. Last time I go to Burger King, always a problem, will be going to chic-filet, pay a little more, but staff is alway friendly and helpful. No I don't want any coupons, just letting you know how your employees treat customers. Burger King 1800 block of Lapalco Blvd. In Harvey, La. 70058

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

On July 20, store number 3781 I used the drive thru, after arriving home I was missing a sandwich that I had been charged for on the receipt. I called the store and was told that the only thing he could do was refund the money I had paid for the sandwich and give me another sandwich if I drove back to the store and got it. What a joke, as it took me 29 minutes to commute both directions and my family ate while I was gone, it was also a combo meal and all they did was give me another sandwich my fries were stone cold at home. This is not the first time I have experienced a missing item from my drive thru at your store, maybe its time to up your quality checks. He said the only reason he could not do more than that is he could not get ahold of his GM, really now, the joke is all on you there at Burger King.

I am in the business to provide quality service to our partners. When we were in the Seneca falls, NY burger king we ordered your new feature - tacos. First of all the pictures are deceiving, our tacos had very little filling in them. I understand just for a $1.00 but it should have had more filling in the taco. We ordered three, my husband ate one, I tried the second one and said to him - 'this is not good' he agreed. We went back to the counter and let the manager (at the time- after 5 pm) know they were unacceptable. She in response said we are not returning any money because you ate one. I ask you where is the customer service? I wasn't asking for any money and to be frank with you we were ordering other items, a dollar credit would have been ok but her attitude was unacceptable. It is not about the money, it has to do with customer service. If you look at the web-site for the Seneca Falls, NY burger king, I am sure you will see a lot of complaints. I do have the number for the manager - I did not call him. I think it would be best if I let you know. If the people that are working there are not happy, perhaps they need to find another place they would be happy to work and be civil to the people they come in contact with. Thank you for listening- it took me two days to write to you. We still will be using Burger King.

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

The new Trinity/Mitchell Plaza Florida~ Burger King is the worst!

Consistently receive missing items. Extra salty fries!

The most recent time ordered a custom Grilled Chicken (Premium) with just lettuce. Received a sandwich with extra mayo top and bottom of the Bun. (See picture)

It was appear to that the store and staff do not care but worse are seeking to poss people off!

Don’t waist your time with store 27010!

Please I don't how you get away with the new tacos they are simply horrible . The photo is really a fake advertisement I can't believe you selling them like this you goner hurt your business .P.S. Food for thought. SincerelyYours, Michael J. Horn

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

On vacation Myrtle Beach from Texas had lunch at franchise #1215 on S King Hwy this is the nastiest most filthy restaurant I have ever seen the so does were so dirty you could not see out of them! The floors and counter were covered with trash and EVERY table was. DIRTY. The self serve drink machine was out of order so I went to the counter and ask for a refill knowing another ma nine was available for drive thru. I was told to wait for the broken machine a guy finally came out to show another emp!over now to "reboot" the drink machine ....In the almost 30 minutes this all took, I shot video of the disgusting condition for your viewing should you want to see. My first thought after seeing the dirt buildup on the front of the counter next to the drink machine, the employees handling food with NO gloves and the 3 homeless people filling theoretically is from the kitchen machine, was to call the Health Department! Please check into this franchise I am sure this is not the type of representation you want or deserve. Thank you for your time. Rosemary Herrel 1218 Elder Carrollton, TX 972 395 3676 rosemaryherrel@yahoo.com

Employees eating while waiting on customer and another while she was gathering the fries and burgers. I asked the manager, do your employees not get a break, he was putting ice in the machine...I getting ready to go said the Manager. I was trying to talk to him in Confidential. He started smiling then proceed to get loud saying, where, where. I said to him what difference do it make. He had just warned the employees of what I was saying.
I don’t take this lightly when it comes to health because I’m at the point that I’m ready to contact the health department. Burger King do have cameras. These people was so relaxed with their chewing and eating if this is a normal thing for them.

Store #13029
July 17 2019 8:11 am
Tried the app for the first time it dident work when I hit Iam here button told that to the speaker he dident seem to concerned after he said he had no order I said I would pull up to window got to window he still wasent much and there was only 1 car behind me when he got around to opening the window I had to ask him if he still had no info on order and in the same manner he always has at the window he said no that was it no what can we do what can we get you etc etc This guy SHOULD NOT BE IN PUBLIC SERVICE he is rude and uncaring when it comes to people as I said this is not the first time he has acted this way everytime he is at the window he is rude nothing at all like ALL the other people who work at this BK
Survey Code for this order was 82137-10120-17019-091935

Your 99 cent tacos are the worst! Ordered 10 for the family, kids wouldn't eat them to spicy! Shells are to hard! No shredded cheese! They just slapped a piece of sliced cheese on them. I would like my money back please!

Dix McQuire Burger King Store: 05455. Drove through the drive thru. The person over the PA said the Drive Thru is closed please come inside. This is the 4th time this has happened in a week during lunch. Once inside I asked why blockers were not up at the Drive Thru service person said because people drive over them. Placed my order and was told the only drink they have is Dr Pepper. When I took a drink of the Dr Pepper is was nothing but awful soda water.

My husband and I went to burger king Friday July 12,2019, he wanted eat the tacos so badly before we went home from the doctors office,
To make my complaint brief once our order was done the tacos delivered to him as I went for water I turned around walk toward my husband he had a disappointed look on his face I asked him wants wrong he open up the taco showed me the taco had little meat a slice of broken up cheese on it , and they didn't have taco sauce in packets. The tacos advertised on commercial look nothing like the tacos my husband purchased. so he sent the tacos back and didn't. want them, so he asked for the value hamburgers.

These are the tacos I received from the Burger King in Hope Hull, Al. For some reason, I expected freshly made tacos. I could not eat these when I got back to the office. You all may as well take them off the menu.

On 7/14 at 6:00pm I drove to Burger King on 183rd St. in Hazel Crest, Il. Drive up to drive up, ordered 4 tacos and was told their machine was not working and I would have to come in. The girl on speaker was very difficult to understand and she had to depart to me. So I parked my care in 90 degree heat and went in.. There were no adults behind counter, but 4 teens who were having a great time goofing around. Also the cash register inside was working, so they could have taken my order and had me just come in to pay/pickup....too lazy. This is not the first time I have had problems. The Icee machine is always "not working". When this establishment first opened last year service was pleasant an efficient, but it is so bad now. From now on I will go across the street to McD's. These kids should not be running your business..to them this is a funtime, not a job. As a teen i worked at a McD's so I know that this service is unacceotable. And I know I am not alone.

I don't think the Burger King in Long Beach, MS even deserves one star. I got a Whopper and Chicken Sandwich along with a large order of fries.

The burgers were cold, but the chicken sandwich was so hard that I couldn't eat it. The fries were old and cold. This is ridiculous!

Your employee's that worked the drive-thru windows were not friendly, but I've been in the service industry and know sometimes you're going to have a bad day.

I don't know if I will be ever going back to this Burger King. I guess McDonalds or Sonic will get my business.

Don't get me wrong, I have always loved Burger King, but this just about broke me.

Thank you
Christie Wise

Burger king Taunton ma horribly slow service. Breakfast in the morning hard biscuits and french toast. Lunch and dinner extremely slow. Long waits resulting in lukewarm food

the service was horrible the automative to place orders was broke the place was jam packed and full of smoke I stood there for almost 40 minutes and they still got my order wrong they were rude and unorganized, I will never go there again.

I wouldn't have given zero stars if I could have. Im not a hard person to please but the experience today 7/11/2019 was appalling. I took my two grandchildren to B.K at 11325 S,SAGINAW grand blanc mi 48439 for a late meal at 8:00 pm ,the place was dead yet it took 5 minutes to be waited on . and another 20 minutes before I asked for my money back and left. DURING the 25 minutes I was there the young cook in back continually was wiping his gloved hands on his pants after toughing food, the 1 customer in front of me complained about it and was aggravated she had been waiting so long too. the shift manager told the kid to change his gloves and as I watched he continually kept wiping his hands on his pants ,I should have took a picture of his pants (greasy and stains all over his pockets, a lady came in wanting her debit card back from the drive thru that the girl "accidently" hadn't returned after I asked for a refund the shift manager didn't apologize for the shoddy service,had nothing to say about the cooks hygiene and proceeded to short change me $6.00 which I promptly pointed out , he didn't apologize or even speak. I requested the store number and he couldn't provide it? I never got belligerent, I didn't get mad ,all I did was tell him the service was terrible and the cooks habits were unacceptable and I would be complaining to corporate as well as calling the health department tomorrow. AT no time did the shift manager acknowledge anything I was saying and offered no apology. my grandson really wanted bk so on the upside we went to the store on fenton rd flint and got excellent service and great food. I will never go to the grand blanc bk again and will make sure to tell everyone I know how bad there service and especially the hygiene is on the evening shift. . respectfully charles allen

Waited 25 minutes in drive thru..only had two people working the whole restaurant they said..it was at 545 pm..then the card machine didnt work asked if I had cash..what if I didnt after sitting so long...French fries and onion rings were hard an cold...something really has to change at this Burger King nothing ever seems to work when we go...North main st jax fl 32218 as I'm sure nothing will be done..thanks anyways

Today at 12:47 p.m. my husband stopped in at the Radcliff store at 225 S. Dixie Hwy to purchase lunch for us on his way home from running errands. He went through the drive thru to place the order. When the order FINALLY arrived, he was on his way home. Well, He alway's eats his fries on his drive home and he said they were barely even warm. mine were downright COLD by the time he made it home and it's only a 10 minute drive. MY sandwich was supposed to be a Spicy Chicken and his was Crispy Chicken. My Sandwich was absolutely HORRIBLE. It was BURNED Charcoal Black on one side. Upon trying to call the store right away I couldn't get through. Either the line was busy or when I could get someone to answer, they would just pick up the phone but never speak and then hang up . This went on for over 45 minutes of trying to get someone to talk to me. The sandwiches were marked WRONG as it were. This was just a VERY BAD Experience and I feel that nobody in this store is even checking the Quality of the food being sold. Nor is there a proper Manager doing his/her job properly. Shame on BK for Not making sure that their Standards in Every Store are up to Par.

I was happy to see burger king would be selling tacos and couldn't wait to try it. When I finally brought one and took it out of the bag at home , I was very disappointed, the shell was stale, the filling soaked through the bottom of the shell and was soggy, and if there was a total teaspoon of filling that was alot. I Will never buy another one and will advise others do the same.

I would do this on burger king experience, but I can't read the code on my receipt. I was as Burger King 10764 in Bayou Vista. Louisiana at 11:31 today. My 8 year old and 9 year old grandson were with me in the lobby waiting for my takeout order. The employees making the order began to all begin arguing among themselves in a very loud manner. After waiting patiently for my order, one of the workers said the f-word, At this time I felt like I had to say something, I said, excuse me but I have children with me, the worker did apologize and begin to make my order, my youngest grandson stated just make our food. By this time they didn't even know what I had ordered and I had to repeat everything. I will say the only name I got was the young lady DaJuan that took my order and she was very nice and stayed out of all the bickering and was very apologetic. I was uncertain who the manager was, but I did see a young man who I thought could be the manager, I wondered why he didn't step in, but then I felt he did the right thing by controlling his temper and was trying to not make it worse, I really thought they would fight. When I was driving away I did see the man in the parking lot and I asked him if he was the manager, he stated he was, I said what I just witnessed was appalling, he agreed and stated he was calling his boss and apologized. I had to apologize to my grandsons, because they wanted McDonald's and I talked them into Burger King. Not next time.

Restraunt was extremely hot, no air conditioning, tables were all filthy, it was not busy. We were the only customers inside. There was no ice, so I asked if they had any ice in drive thru I could get, response was no! Soda was hot, should have been informed prior to ordering, was not able to drink soda, was not refunded
As we were preparing to leave a young kid went in, he was offered and given ice from the back! Manager on duty was up front talking crap about corporation and signage, hiring advertisements. Etc.
Was very dissatisfied with cleanliness as well as customer service!!! Quality of product recieving hot soda and being told there was no ice in the building, then watching them give another customer ice from the drive thru!!!

I Waited around 35 minutes in drive-thru. They ran out of sauce for the triple quad, didn't have coffee made. The brainless people had 35 minutes to make coffee, yet they didn't start making it until I got to the window, so I had to wait even longer. They had bad attitudes and when I told them I was contacting corporate, they just smirked and said "go ahead". They have rude, idiots working there.
This is the:
(Burger King 555 West Olive Ave). Merced,CA

On 6/26/2019 at 3:26 pm ordered thru the drive up...coupon for 4.99 includes 2 chicken sandwiches and two fries also one whopper jr and one small ice coffe...well to my surprise it totaled 10.18...well the ice coffee advertise for 1.00 was 1.79...when i asked the cashier he said they had no small size...he neglected to tell me that when ordering...also i wanted an order of cheese sticks he said they didnt have them...also advertised on your menu..on my whopper jr...mayo was addded when i asked for no mayo and the both order of the fries were so stailed i had to throw them out...i dont eat very often at burger king..and i see why now...your poor quality of food and poor customer service confirms my decision...please look into this matter for me...restaurant address. # 4676 4025 e bell rd Phoenix Az 85032 order # was (41) my # 602 733 3224 ...thank you for your time

Ask for bacon double cheesburger ketcup only and meat and cheese its on the receipt theres mustard allover it my kid cant eat and now i dont have enough gas and one chicken fries missing and no one will answer both burger king phones so what now im suppose just suck it up and be oh well ????

I just left BK store Palm Beach Lakes Blvd., West Palm Beach, FL.

1) 20 minute wait drive through in short line - Ordered Chicken Garden Salad
2) Chicken was cold and not fully cooked
3) Lettuce filled half way in bowl
4) Tomatoes old/shriveled
5) No croutons
6) The staff could not care less about the wait or anything else

I should have read the thousands of complaints posted before I went to Burger King. I have watched BK go downhill in the past 5 years. I will not eat there again and will pass this bad experience along to my many friends.

always out of something today no ketchup and napkins in drive thur last week chicken fries. i can get a pizza made faster than a whopper i eat at mcdonalds most of the time not because of the food but because of the service.if your service was as good you would do a lot more business.i eat at other burger kings and get good service this is the worst one i have ever been in, the reason i go here is i do not want to drive 10 miles to another store. but it may be faster.

Regarding store #2298, Red Bluff, Ca. At 3:22 pm, my daughter, her friend & I went to the drive-thru. My daughter told the employee that she wanted two orders of the 2 for $5.00 sandwiches. Employee stated that "you can place your order in a minute". The manager, Kagen stepped in & took our order. The employee, Natasha then grabbed my debit card, which made my daughter & I very angry. When our order was bagged, Natasha threw the bag at my daughter & ran to the other side of the store by the registers, laughing. My daughter was furious. We left the drive-thru & came back less than 10 minutes later. I had ordered cheese on my sandwich & there was no cheese on my sandwich. I saw Natasha out of the corner of my eye as I set my bag on the counter & was talking to the employee. Natasha, still on her cell phone, told the employee that she would take care of my order. I told her I had paid for cheese on my sandwich. I asked her if she was going to work with me while she was on her cell phone. She laughingly told me that she was off of work. I then asked then why is she waiting on me. She left the store while I got my sandwich. I talked to the evening manager, Gabriel & complained about her behavior. I will not go to this Burger King until she is removed. I rate my experience with a zero.

I and my husband went to burger king 8733 Hwy51n in Minocqua two weeks ago to get the spicy chicken sandwiches the 2 for 6 ordered them and I always ask for the same thing a side of pickles they always give them to me. The place was not packed at all and the older lady she is short and very skinny she told me well I don't know if I have time for that right now but she did it we got our food and sat down I had to wipe the table off it was very dirty so we let that go I opened up the sandwich and the chicken was small like it was from the dollar menu I took it back up because I thought they made a mistake and the same lady came over to me and said that is how big they are it is a hit or miss on the size so I said ok I think she said we will make you another one I'm not sure but anyway's like I said I picked the sandwich up and went back to the table upened it up and said I don't want to deal with this I will just eat it so I put the pickles on it that I had a hard time getting from her took the first bite and all of a sudden this kid comes behind me and puts the new chicken on the table and just as I put the other one down didn't even get my hand off of it and he grabed it out of my hand whats up with that? I'm surprised he didn't grab it out of my mouth he told me they had to take it back no problem with that but come on now can I put it down first. That will be the last time we go to that one unless the supervisor is there she is a very very nice lady

Starting @ 5:05 PM I tried calling the BK @ 2350 W Atlantic Blvd. I called a total of 28 times. On the 3rd call a young boy answered & I asked for mgr. He said is it bad, I said it was important, well she's in the bathroom & hung up. I called back 10 min later & got no answer. Called several more times & no answer. Then someone picked up phone but didn't say anything, I kept line open for couple min all the time saying hello, hello. No response, So I hung up & called back. Then three times they picked up phone & dialed #'s in my ear, never said a word. Where was the manager? I'm really upset. The call was RE: A missing person that I believe the mgr could have helped with some information. So thanks to those immature idiots nothing was accomplished. So I sit here & cry.

I went to the BK located at 7371 Seminole Blvd,. Seminole FL. I have been going to this location for years. Today, I used the drive through and ordered two double cheese burgers and a small fry. I waited at the drive through for some time, at the window I had a few minutes wait time again. There was only one car ahead of me and the parking lot only had a few cars in it. I received my order, the beef on the burgers were BURNT! I mean black burnt, the fries were cold! No napkins in the bag, never asked if I needed condiments. The employee never said a word about thank for the wait, be right with you, not a word. This is the second visit with poor service and food. What's happening at this location? I chose to write to corporate because there are several poor reviews on this location on YELP. No sure if YELP is reviewed by corporate. Thank you in advance for reading my concerns.