Contact Burger King Corporate
Toll free phone number: 1-866-394-2493Burger King is one of the world's largest fast food restuarants. It is a private company owned by 3G capital who purchased the restraurant chain in 2010 for around $4 billion. Common customer feedback is usually related to rude employees, the quality of food products, and overall store experience.
The company is famous for their "Whopper" hamburger and offers and online survey form in exchange for a coupon for a free burger. If you need to contact corporate, the best address is 3G capital or using the toll free 1-866 phone number for Burger King customer care.
Experienced poor service? File a complaint here!
Burger King Contact Information
Report complaints to corporate and get satisfactionBurger King headquarters address
- 5505 Blue Lagoon Dr.
- Miami
- FL 33126
- United States
Company website
1-800 phone number
1-866-394-2493Support email address
support@bk.comBetter Business Bureau rating
A-Customer service hours
9am-7pm CST
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Top Burger King Complaints
Browse more than 937 reviews submitted so far
I went into the restaurant at store # 29599
None of the employees wear hair or beard nets
The issue for me though is that I had to wait about 40mins for my food and saw multiple people that arrived long after me receive their food first
I wasn't even given our drinks while we waited
I have had much quicker service in dine in restaraunts that serve complex meals
This was by far the worst food ordering experience of my life, I only wish that I could give less then 1 star
I attached a screenshot of my order, I still can't believe the level of incompentance at that store
I don't even know if I can ever order from burger king again, because of this experience
Very unclean due to no hair nets used, and unacceptable wait
Brutal doesn't even start to describe the experience


I had a puddle of water yes I went to Burger King yesterday and they got my order completely wrong and overcharged us so we called and told them that we wanted to get our money back and so after work my husband went there to get the money back and the manager said well you should have came earlier that was hours ago and only gave us half the money back it came to 26th almost $27 and she gave us $11.09 back and I would like a full refund and the manager needs to get reprimanded cuz how she was talking to me and to my husband in front of other people also was very uncalled for.

I am at the Argyle Forest Burger King next to McDonald’s and it will be the last time I come here. I’ve been here five times in the last week. No iced coffee. We don’t have any coffee. That’s poor management right there. Now it is 306 and I’m sitting on line waiting over 10 minutes. It was 147 and I pulled right around, and that’s how long I’ve been waiting to give them back these two big kings that are ice cold.

There supposed to be open at 6AM
For the past month it has not been open. I stop there every morning before work but it has not been open
There are lots of regulars that go there that early.. Your a big corporate company and when you say your hours start at 600AM dont ya think you should be open.. very disgusted with how you handle your business
McDonald's is never closed so I'll will be giving them my business from now on..

Went to Burger King in Oshawa Ontario on King Street for lunch with the family it was so bad I’d like to know why the food is always so cold and the staff does nothing about it when you ask thank you

I can't believe I take everybody to go eat at Burger King where I always like to eat and the french fries taste like French toast sticks where they haven't filtered the cooking oil since breakfast it was disgusting run the flavor of all the food tasted like French toast sticks very disappointed

Burger King on 4030 Montrose rd. Niagara Falls Canada used to make me perfect burgers a number of years ago but since the past few years they or someone is putting very little mayo in my Bacon Kings and Double Whoppers when I visit the take out window and also they have me waiting in the parking lot and today I waited 5 to 6 minutes. Last month a different employee was at the window and after he took my order the burgers were made quick with the perfect amount of mayo but this was not the case today and now for the 4th time at least there was very little mayo in my Double Whopper and Bacon King (picture of my opened Bacon King is included as a file as well as 2 images of the receipt). I tried to phone them now on 2 occasions and they don't answer the phone. Can you please contact this Burger King Location at 4030 Montrose rd. Ont, Can, 905-357-4907 and ask why is this happening to me and now for the 4th time?

I have been a customer at Burger King at this location since they first built the location 4 years ago I purchased food from this location about five times out of the week y'all had a new employee in there today and I know how much the order was I told her what I wanted I gave them the coupon number she messed up the order I tried to tell her that I wanted three french fries and two hamburgers she told me I know what I m do I got to the window and she said the meal only came with one french fry and I said I asked you for three french fries and you told me you already got it you know what you doing I shouldn't have to argue with her about what I ordered and then she try to give me what she want to give me when I specifically ordered two hamburgers two medium fries and a value fry I didn't immediately ask to speak to her manager then she cursed me out the girl I think they said her name was Natalie cursed me out disrespect me slam the window in my face and I told her I was going to file a complaint she said they don't care

I did a drive through on Tuesday @ 10:46 a.m.
I ordered 2 whopper meals with cheese and 1 whopper Jr. meal with cheese. After receiving my order reached in to grab a fry. No one was in the drive through or inside of restaurant. Fries were COLD with hashbrowns in them. So I had to park and go in and ask for hot fries, the manager was coming on duty at that time. She replaced the fries, I said I hope the burgers are hot, much to my surprise when I got to the job( less then 5 minutes away) they were cold, and so was the cheese on them. I tried calling for 3 days with it saying they are not taking calls at this time. Today I stopped in with my receipt spoke with manager, she told me that I told her that they were hot. NEVER CAME OUT OF MY MOUTH! I was told to contact corporate. If I wanted cold food. I would have ordered salads. $28.77 is nothing to sneeze over. Cold food and no customer relations at the Laurel Delaware BK. I would appreciate if someone contacting me back, as I own my own business, and have for 24yrs.
Thank you
Christine E Smith

I recently visited a drive thru on poplar Ave in Memphis TN 38104. Ordered 3 double cheese burgers only to get home with 3 regular cheese burgers. I stated my order very clearly to the drive thru attendant. Was very disappointed , did a complaint online, I was suppose to hear back from you all within 24 to 48 hours but never did. Thanks! Dissatisfied customer!

I want to burger king on valley ave about 11:10 pm Monday. I had just got off at 11. I had kids at home hungry. As well I was after work. The dude helping had an attitude because it was the family meal. So I get to the window he still had an attitude. I asked him is there a problem. Was he good? He said he was but I come there ordering a family meal at that time at night. I'm not thinking 12 they close. But still he had like 30 mins left to close. So I called at 3 yesterday to speak to the manager. I just happened to get him. Which he said he was the manager. Still rude what I want. I said I want to complain cause he didn't have to do all that. Then he hung up on me. His name is something like A'shawn

App sent order to wrong location, Navarre Florida, before submit button hit. Tried to cancel immediately but no option. Tried calling location but they refused to answer phone. The location I was at told me the order isn't started until customer check in and if no checkin order cancelled at closing. App sent me to website for help. Email sent but reply said too bad but I can still pickup order. As I wasn't in town that was not an option. Well Navarre Burger King charges me for an order they didn't prepare and they knew it. No ability to contact human on the phone. Have submit a bogus charge to my credit card company.

Everytime I go to burger King on hearne ave in Shreveport,la. My food is always cold, patty taste like it's been sitting up for hours and the fries too. People work too hard for their money for them to serve people cold food. I am a cook myself and have been for 20 years. I wouldn't dare serve no one cold or old food or throwed together food Prices are up on everything. You have no room to be wasting or having people complaining. If they stay off their phones and stop having friends hanging out up there, the food would probably be better. It's been 2 months since I ate at this same burger king and they still serve people cold and stale food. Please get to the bottom of this. I am so upset about this. Please handle this situation.

On 3/8/22, as soon as I Christopher Averino walked into the 0ne Warren Street, Burger King Glens Falls NewYork, the manager Christina Ellinwood said that I'm not allowed in here. I asked her why, and she failed to provide me with an answer, and just yelled you got to go. So I yelled back and said I didn't do nothing.
Soon after I that, I proceeded to leave the restaurant, but was prevented when the team leader Emily Bennett got in my face yelled at me and said that she will kick my butt. This went on for 5 min. Finally the Police arrived.
I gave the Police my story, and was advised by the officers to contact Corporate.
From 3/9/22 until August of 2022, Icountless phone calls to the 1-866-384-2493 number. As of 1/3/23, I have yet to receive a response.
Each time I called, I was promised by customer service within 3 to 5 business days, there would be a response to my complaint.
All I know, I Christopher Averino walked into the restaurant with one thing in mind, to order food. Christina Ellinwood provoked me, and her coworker Emily Bennett threatened physical harm to me.
10 months. No response. What is going on here?
This incident should not be left without being looked into.
It is important that someone contacts me about this.
Sincerely,
Christopher Averino

How is it possible that a burger king, center street,manchester ct has no salt?

I waited in drive thru for over 10 minutes!!!! It's suppose to be fast food and every time I go there they always tell me I'll be right with you..usually when there's like at least 5 cars sitting forever...it's ridiculous!!!

I just came from your store at 3491 Mount Read Boulevard Rochester New York and I expect a full refund I was giving a bag overfilled with old food and an incomplete order. The time was 4:00 p.m. on 12/26/22 and I was met with attitude when I requested another bag and my receipt but a red-haired lady with wavy hair said the printers down the guy who brought us the order refused to give me another bag the whole place was just attitude and a mess. They didn't bother with our drinks or ice cream and this guy who gave me the bag just said no and talk to my manager. Then a skinny African-American woman came out and said whatever okay and didn't come back another guy came out got mad went inside finally. Finally a red-haired woman with wavy hair and a ponytail came out asking what the problem was. I explained that the bag was falling apart and that I cannot see if everything is in the bag she claimed the printer was down. Then as she went inside to take a picture of the order so we could go through it I heard her saying what is wrong with this woman? I asked her when she came back out if she insulted me and she claimed she was upset with the store and having to come in to help clothes and about how unorganized the place was. Half of my order I was positive was missing because when we got home we found a few sandwiches not the amount we ordered she even said that she didn't see some of my items on their seat so how was my order $43.43 then? She claims she packed it herself but of course every single thing including the Nuggets were hard and cold nothing was fresh, I was disgusted, we decided not to eat anything since we did not trust the freshness from the look of things. And I have never been treated worse in my life. We had had a great day before this and this ended our day awfully. I was there at 4:00 p.m. and I want a full refund of my $43.43 and they made us wait 15 minutes just to get the order. I think the general manager should be fired and every employee I saw looked sloppy and was rude so I will never go there again. You need to get your regional manager to get this place cleaned and straightened and do not keep the food so long and give it to customers it's disgusting. Thank you you can email me if you need to but I expect a full refund ASAP. So not only did the bag break from the grease and the things inside some of the food Not only was all over the floor that we had to clean up but the drink that they brought out after I complained was not the drink I ordered so frankly we just threw everything out now.

Today my wife went to buy the deal for whopper fries and coke for 2 @12.00 and she bought this 2 times. Told she wanted cheese on the whopper (all 4 of them didn't have cheese) The employee not only didn't give her the cheese, and messed up the drinks. Didn't give my wife a receipt and my wife gave the lady 100 dollar bill and received back 67.00 which was way more than what the food should have cost. My wife stated she was so upset with the wait time, said I didn't get my receipt and was so frustrated she had to go back to work. She than told me about it when she gave me and some other co-workers the food. The address at this Burger King is 17218 S.E. Powell Blvd. PORTLAND OR, 97236
5036613083

I went to the BK on 8th st in meridian ms. Service keeps going down there. All of them here to be honest. I go through the drive thru. Place my order. Double whopper with cheese. Just the sandwich. No onion. No lettuce. No tomato. Heavy Mayo. I start to leave. Check my burger. Has no Mayo on it. Things like this has been happening a lot. I never get fries. I never get a drink. Just burger. Not that hard. I had to repeat it four different time. Had to repeat it three different times at the window. Still no Mayo. I go inside. Put the bag on the counter and said it has no Mayo on it. Everyone just stands there and looks dumbfounded. No one moves. I walk out and leave. I don’t have time to wait. No one even bothered to try to stop me to help. So if that’s how y’all are gonna run your business and service just keeps getting worse, then I’ll just not go there. I spend quite a bit of money with y’all. Good luck

Like most people out running around shopping when I thought I would take a lunch break. I used the drive through and I ordered a Whopper with no cheese. I was the third car in line so paid and picked up lunch drove to the parking lot. First of all the bread was previously frozen which makes it crumbly. What I had in my hands was a COLD disgusting burger cheese I did not want, the bread crumbled in my hands made it inedible. Yes I could have ordered another burger but would get the same thing. I threw it to the seagulls not even taking a bite and left swearing I would never step foot in a Burger King again.
William Young
49 Sea Bridge
Alameda, CA94502

I use to love your whopper and I am very disappointed in recent purchases. I order off the grill but still get cold and dried out burgers and buns that are not fresh!!! I live in Englewood fl and 2 locations same problem. There was a site next to Home Depot that closed but never had a problem there. Always great service and product.

I order a double bacon cheese burger from burger and I got back to office i checked my bag it was single cheeseburger with no onions.

This is actually not going to be a complaint this is a praise and appreciation for the general manager that you have operating your store on 1p725 east sunrise blvd in Ft.Lauderdale Florida. The gentleman name is James that runs that location. James is the most professional and compassionate general manager that I have ever had the pleasure of talking to and getting 5 star customer service from ever in my entire time of eating at fast food restaurants. I am a homeless man here in Ft.Lauderdale and I usually don't get any food or water some days. Today I walked into the store in the morning and I approached James and I humble asked him if I could get a cup of water out of the sink in the bathroom. He replied to me that he was surprised and greatly appreciated me asking him for the water instead of just taking it upon myself to just take it from the soda machine
O. My own. That compliment he gave me made me feel so god because everybody just looks down on homeless people link filth.jamez gave me a cup of sprite to help quench. thirst. He deserved in my opinion to be recognized for the outstanding service that he provides here every day at burger King and all the other general managers should follow the way that he provides service to the public every day with out falter. Thank you for your time and reviewing my message and please give this gentleman a call to let him know how great he is and to keep providing the 5star service that burger King provides.

I live in Oviedo Florida and we have a Burger King right around the corner on Alafaya trail, I must say this is the worst Burger King I have ever gone too!!! Today 12/6/22 at 6:36pm I waited online in the drive through for 10 minutes with only one car in front of me. In this ten minutes we both had no movement or any one on the intercom. I then reversed out of the drive through parked my car and went inside, as I wait inside with no one there no one greets me and I wait another 5 minutes with no one taking my order or even saying hi! I literally left the building went across the parking lot to Wendy's got my food drove off and saw the same car that was in front of me now finally at the service window. This is really unexceptable and unfortunately I will never go to this restaurant again which is unfortunate because it's by my house. And this is not the first time I have had bad service here but it will be the last time.

12/1/22 at approximately 7:55am, i was in the drive thru of the Burger King located at 4010 Lakewood Dr. I placed 3 orders and on the 3rd order as I was stating that I would like a small vanilla iced coffee, the lady taking the order cut me off to say that they were out, so to make sure i heard her I said "I'm sorry i didn't hear you" she replies "WE ARE OUT, O-U-T" I then replied "well you don't have to be disrespectful and you know what I don't even want it you won't spit in my food." I then proceeded to walk into the burger king to address the issue further. I asked the young man (manager) who was taking drive thru orders and proceeded to explain to him what happened, as I'm speaking with her the lady taking the drive thru orders walks up to the fry area to prepare an order and she's smirking about the situation, which I felt was even more disrespectful and at this point taunting. I have never had an experience as such at this particular store. And to add insult to injury, she was a black woman and I am as well and I found her attitude to be completely uncalled for at that time of morning. If she was having a bad morning should've stayed home or gone to take a smoke break. I work in the customer service industry as well and speaking to your patrons of the establishment in that manner will definitely put a stain on the businesses reputation.

Hello how r u I'm not da 1 to complaint but this was ridiculous I waited for 30 min for 1 of the best fast food burgers in got bam boozled my 2 whoopers we're cold as nd I ask for no cheese and it had cheese particles on the wrapper with no mayo or pickle and I specified extra mayo and ask for o-rings and got fries my wife had our mind fixed on some good burger king because y'all are 1 of our favorite when we eat burgers I didn't making a mistake but burger was extra cold with particles I'm allergic to cheese it was sad coming from da King and I was on break so it wasn't no need to going back complaining and it was 1 of da good BK's in Mphs on stage in Barlett we're alot of customers come I like to thank you for your time I'm not upset but Barlett Bk need to tighten up Happy Holidays and blessings to you....

Fish burnt,dry and overly salted, bun soggy, lettuce brown and no utensiles

I am elderly we’ve been eating at BK for many years. My fish was cold my French fries were cold. We ate inside the placed our food on a greasy tray. When I complained I was
Ignore We Love BK
Thank you

Not upset. Curious.
Why is hwy 5 Douglasville ga not taking app offers. They show on app as available for that location.
Thanks

I love Burger King but the local one has really gone down hill. Just tried again today to get a double whopper and a jr whopper. Both were cooked but the hamburgers were cold. The fries were not fresh. The lettuce was brown. Had to take all the lettuce off and then heat both burgers in the microwave.

On 23 November 21 I walked to the burger King on Signal Mountain Blvd in Chattanooga, TN at 11:30am since I work a couple hundred yards from there. The lobby was open as usual only to be told the registers are only working in drive thru. I was not allowed to make my order because I wasn't driving and so I went to Zaxbys instead. I didn't know my money wasn't any good there because I hadn't driven my car. Poor service and nonpeople skills.

I ordered a whopper combo and when I checked my burger I was missing all the veggies. When I brought this to the counter they thought it was a joke and started laughing about it. I will never go to another Burger King in my life. Woodland ca

I ate your Royal spicy chicken sandwich meal at your North Broadway location in Knoxville and it was terrible. The sauce was slipped all over the sandwich and the bun broke apart. My boss (who I asked to lunch) were both extremely disappointed with the total experience.

Store#44149 is a joke! After waiting almost 25 minutes in the drive thru to place my order I was met at the window with an attitude instead of a gracious apology for the wait or even an explanation. I was only told my order total again with the driest attitude! I ordered a chicken bacon Swiss meal with American cheese and what I received should have had this location shut down it was beyond ridiculous after the amount of time I waited! Instead of making sure that customer service and orders are a priority the staff was too busy talking, laughing and joking with each other. Maybe if they would remove their headphones and focus on work this wouldn't be an issue there are absolutely no standards at this location. Upon returning my order and entering the establishment I thank God my order was wrong as I witnessed employees with no gloves handling food, employees without hairnets, tables and chairs with stains and food all over them and the sound of my shoes sticking to the floor. I was refunded my money with no problem but the idea that a major fast food chain like BK looking the way it did was embarrassing to say the least. Employees could be heard laughing and playing around throughout the entire establishment. It seemed more like a place to hangout and collect a check than a fast food place. This location needs a major management upgrade who can focus on quality, customer service and holding employees accountable for the standards of their performances. Over all I keep wanting to never come back to a BK every now and then I say hey why not and give it a go and it's always a disappointment but this experience above all was the absolute worst.


If I could give No stars I would.
Long wait, then told a 30 minute wait.
Today I sat in line 15 minutes and the line did not move 1 car, I left again
This restaurant in Manning SC, 29102 is a discredit and a disgrace to BK name!
Never again!

Nasty customer service skills
The drive through clerk was simply nasty, rude and disrespectful
If you can’t be polite when serving others find a different job
She needs to be retrained and or Re skilled
2357 Main Street east in Snellville
Store #5266

I went to the drive through at the Burger King in Fairfield, IA on 11/12 TWICE. The first time was around noon and the service was incredibly slow and I mean slow. The wait in the drive through was not good at all. I frequently visit fast food chains and believe me this was the slowest. We were instructed to pull around and wait in the parking lot and so we did. I thought well things happen and not to judge. The second time later in the day, we pulled up on the outside lane and waited to place an order. The car next to us pulled through and we waited and waited and waited. A truck pulled up (replacing the car formerly there) and again we waited. The speaker box told us there was an issue and they would get to us shortly. SO we waited and waited and waited and waited. Then we heard him take the order for the truck instead of us who had been waiting and waiting. I waited for them to take my order and waited and waited until I lost my patience. I drove through to the parking lot and went inside. There were 3 customers seated. A total of two cars in the lot including mine. I signaled to the young man who had previously waited on me earlier. I told him I had a problem with service. His response was "We have been busy." We exchanged verbiage. Check the video of both the inside and out at approximately 12:30 PM. Listen to the exchange between us. He told me I was never welcomed back to Burger King. I asked him if he owned the franchise or the business. VERY POOR service and a real dumb worker. Also, while we were chatting, one of the employees walked behind him and signalled to me a sympathy sign. She rolled her eyes in agreement. Best check into service there because BURGER KING could get sued for his arogance. Thank you. Dianna Davis Doud

Been at burger king since September. I had all work load put on me why employees just stood there. There is alot of favoritism showed with certain employees. They cuss through fits in front of customers an gm lets it continue allows them to be late work. Work with food with dirty hands after handling money an so much more. I was let go bc it was told about her being partial.

Might as well shut down at 11 because they start cleaning and can't even get fries

At burger King- Barcelona Airport branch, my order was ready and was displayed on the ready screen. When I approached the staff to get my order which was not ready in fact, they all refused to speak in English to me. Nobody attended to my order and they didn't serve me until I got angry.

Specifically asked for NO PICKLES & got EXTRA PICKLES! As 8f the drive thru worker barely speaking English I could understand wasn't annoying enuf! I'm livid, because I don't have time to turn around and go sit in the drive thru for 15 more minutes!

DO NOT HIER AL RICKY SIMPSON HE IS ON DRUGS THE LADY FROM
KFC .IS THE MANGER HE LAST JOB WAS AT WENDY HE CAN NOT WORK AT NO WENDY IN HATTIESBURG MS .HE WORK AT kFC.

I've only eaten impossible whoppers from tnis location, qnd in South Burlington. On Saturday on my second pass through I got a surprise. When I bit into my Burger, the texture was off, qnd the FLAVOR ! Long story short, it was not very good ! And the Patty was dry and unrecognizable, and there was remnants of bacon on it. PLEASE help me, make it better, and just to let your peeps know that that happened.

Burger king manager in Muncie in on Kilgore Ave Big dude that manages nights,likes to keep people's money after making them wait for their food forever then want to cuss cause he short staffed then call police say he is being harassed that no food was ordered we had to leave cause he didn't give us reciept ,so hope he enjoyed that free 20 bucks ,he needs to be fired no image to attach ,so you see how do I send an imagine of payed for food never received it ,,EXACTLY HE WILL GET HIS KARMA

I went to burger King they closed early 11:30 and I think one of y'all employees followed me home. I take my privacy serious and I may sue if y'all don't do something. It was nov. 1 11:30pm

On the 26th of October I entered Burger King in Seymour, to. I heard screaming and yelling between two people behind the counter. There was a lot of profanity and threats being made it was plainly disgusting. Nobody was attending the counter and being subjected to this very disturbing event I was just about to leave when a young man noticed me and came over to take my order. I said “sounds like a lot of excitement going on, I told him that that kind of dispute should have been taken behind closed doors not out in public”. He explained a person came in through the back door and started the argument with employee. I thought it was close enough to call police but obviously they didn’t want that kind of attention brought on the restaurant. I could go on but I won’t. This occurrence left a very bad taste in my mouth even the my to go order tasted fine. I don’t know wether or not I will go to this Burger King again or not. Hard to forget.

I recently visited store number 12107 and had the worst experience in customer service ever. I ordered 2 whopper combos with cheese and bacon cut in half, one with potato bread and no pickles and the drinks were sweet tea and dr.pepper. The cashier said rudely we don't have no potato bread, I said ok ,can I change one to a chicken sandwich. She said rudely we out,I said ok just give me the 2 whopper combos. There was a long 4 to 5 minute pause before she anything, then she said rudely like I was getting on her nerves is that all. Once I got to the window to pay she said my total was 23.49 as I am giving her my card I see another lady grab the tea dispenser and say just tell him we out of tea. I said just give me a sprite, I just wanted my food and go home. As the cashier is giving me my card back she was more into her cellphone than making sure my order was right. Once I got home the order was 2 whoppers both with potato bread ,both with pickles ,both not cut in half and the bacon was missing. I understand that it was 11:15pm an everyone was tired but when I spend my money I expect to at least be greeted with a smile and the quality of the food be worth the money I paid. I will never visit that location again, I think customer service training would be helpful at that store. The store number is #12107 transaction number is #301204812216121121739.

The Burger King at 9668 E. Riggs Rd, Sun Lakes, AZ.
The store is frequently only open to drive thru. and closed for in store dining.
The lady at the drive thru at 5 pm today was extremely rude and when I commented I couldn't come back if the service stayed this bad, she said "Fine, please don't come back". Is this the way to treat your customers.
This store could again be a very busy store if we could count on it being open when we got there.

I stopped this morning at the burger king in Thomasville, NC at the corner of Hasty School Road and National Highway. I ordered 4 loaded croissants and four small hash browns. After getting to work I find that none of the croissants had all the meats which makes it loaded and one had no meat on it all and the hash browns were so over cooked they were hard as rocks. Of course it is to far to go back to complain. I have been going to this particular store for years and have had no complaints until the last few weeks. Two weeks age I ordered the same thing and there were hardly any hash browns in the pack. Both of the times it has been the same crew and this is beginning to be very unacceptable.

I love the Burger king on Russell Parkway in warner robins- staff is friendly, food is great- BUT ITS SO SLOW cant eat here anymore and I am a 6 day a week lunch customer- People have to be out of the drive through line in 10 minutes under 15 max- mcdonalds takes about 8 minutes
Let me give some pointers :
Cant be slow for guest during lunch- people have have short lunch breaks
Time is money to people
Turn on fryers at 10 am not 10:30 when you start servicing lunch- think ahead
when cooking food on a line- you always put down whatever takes the longest first - so example for a burger with fries- you drop the burger, after that the friend, after that get bun- now get the wrapper ready- when bun is done put it down, add sauce, get burger on the bun, scoop your fries- and go- you got cook in correct order when cooking food.
If you turn your fryers on in advance, and cook food in the order of what takes the longest to cook first- your solid- and once the longest item to cook is done, the rest of the food should already be prepared- that's my Line cooking 101 for the day.

After a really long days work My husband decided he wanted to go to Burger King near us to aint near us to get the new ghost Burger unfortunately when we arrived one the door was locked A gentleman inside came to the door and unlocked the door until my husband and I that unfortunately they were not taking orders at the time because they were on a break this is a fast food restaurant I understand that they are probably under staff which I would have been completely understanding if they would have told me that my food would take a little while not that they're on break for the next hour and a 1/2 are you kidding me. We went to the location in Racine Wisconsin 5400 Durand Avenue worst place ever now we'll never go again I would love to give this place a 0 star rating but unfortunately I and a but unfortunately I amunable to.

Burger King in Donaldsonville they got pll dat been working there they got fired for no reason they hired pll dat all the way in br to come help dem like we do our job she messing everybody schedule up they be stealing money blaming on ppl like who finna pay that

I am very curious as to why all burger kings do not have tacos I have frequently purchased tacos in the afternoon @ the Hanover Park IL location
However once again , this evening No tacos !! The last visit - I had the employee sitting ON the Counter - while saying - “nope no tacos tonight - we’re not making them “. There’s never a thank you or kiss my a$$ from any employee either .
Once I settled on burgers - I got home only to find out I had stale bread !! I tried to avoid cold food by going inside opposed to drive thru . I did get the hot burger , but -I then had stale buns !!
I understand now Why the lines @ McDonald’s far surpass any line @ Burger King
You either get burgers that have sat out
Cold fries - stale buns
& NO TACOS !!
Why ??? Because they simply weren’t making Tacos tonight !! OR no delivery - !!???
I understand Help is difficult these days - but this has been an ongoing happening @ Burger King
$ 30.00 later here - & couldn’t get what we truly wanted !!

A simple cheeseburger combo was all that was ordered. Pulled up got drink. Window closed few seconds later the young man open the window and said it’ll be a minute your fries are coming up right now. And then an African-American woman behind him says you please pull up. I said he said it would just be a minute I’ll just wait she close the window. And open the window back up so I asked you to move up I went wow how do you treat people like that so I said I would just wait. She close the window again she’s ranting and raving to all her employees that are standing there and mind you they are three teenagers three teenagers watching it the whole time they’re not getting my food could’ve been done by now . How do you treat your customers like that. I’m a professional I am I job if my employees ever did but she did they would be fired immediately. I understand you had trouble getting people to work but this is unacceptable. I will not be back to Wadsworth Burger King. Nor any other Burger King. And I will tell my friends in anyway I know not to shop at Burger King this is unacceptable all over a cheeseburger

American flight last week because the Burger King in Athens Georgia on Highway 29 is never open in the afternoon that we can see the employees in sitting well they’re open now but they’re closing for shift change 20 to 30 minutes probably but they will not serve any customers during this time either it just seems like there’s always any excuse to close the restaurant and nobody be there to serve food

Worst customer service I have ever received. I dealt with the manager on duty at the Burger King located at 1931 Earl L Core Rd., Morgantown, WV., on Friday 9/30/22. I placed my order and was advised of the total. When I arrived at the pick-up window, the young man waiting on me could not get my order to appear on his register. He asked for help, another worker came over and instead of showing the young man what to do, she screamed at him and she rung my order in again, with the total coming back a $1.00 more. When I asked what was the difference, her comment to me " that is just the way it is". I advised that was not a good answer and she started screaming at me. I have been an insurance advisor for 37 years and responsible for the local Morgantown office. I can assure you, if I talked to a customer the way I was talked to, we would not have any business. When I asked for her district managers name, she said she did not know who it was. Transaction ID 81149-9121-00539-021849

Whoever brought my food out was a miserable little girl who was rude to me my mother and child

Found hair in my food at store number #04475 the girls that work there did not have hair nets on

Went to Burger king on 3063 disciple lane in new port richey ,fl. Went inside, and was asked what i would like. Had a free whopper t mobile tuesday, and was told that their computer system wont take the code. Then i proceeded to take an offer from the app for a bogo whopper. She then proceeded to tell me that they have trouble with that code as well. I dont understand how you can have offers on your app, but then you cant use them. I ended up paying full price for everything, and am not happy about it. It will be a while before i go back to a burger king because of this. Fix these issues!
-Jason Weiss

I would love to know what’s going on with the brand new Burger King in Inman sc. they always out of stuff last week didn’t have meat today didn’t have large or medium cups or soda drinks. I mean really this is a brand new store and there always out of stuff. It’s really sad to be honest and y’all should be ashamed of this store!!

Very nasty location in Burlington, Kentucky drive thru window will make you sick. It is very dirty and nasty outside of building is in need repairs also the parking lot is filled with large pot holes all over the lot needs repair.

I just went to Burger King at 6:15 AM and I ordered two small lunch burgers the lady told me it would be a 15 minute wait I said OK no problem and then she turned around and said never mind the grills not ready we can’t do that at all and then I told her that you guys serve lunch all day it should be ready to go all day And she told me that if I ever got burgers at 6 AM they were probably heated up in the microwave an old from the night before and then she proceeded to tell me that she was the manager so I’m about to report it to food safety and everything else because I’m tired of you guys not helping with the problem thank you yes I spent way too much money here to not be heard

I did not realize 4 inch plastic nails on a food service worker was OSHA approved. That's just the beginning of my experience.
The smell from the old oil in the restaurant was putrid. I feel the need to contact local health department after my visit.

The Assistant Manager Melissa has the worse attitude. If she act rude what do she expect her crew to do. Didn’t appreciate her tone at all. If she was hurting she shouldn’t be at work. Just complaining about her knee, just learn to treat your customers better.

Burger King Complaint and Discrimination Against Me
Receipt
Burger King #25707…06:06pm
Order 54, Friday, July 22, 2022
Auth: 851942
CTroutd:26398
Merchant ID:456206245999
Refund $10.25
This happened at the Destiny Mall in Syracuse, New York at the mall at Burger King. I am a 71 year old lady, a little disable due to my legs and a white person.
I was standing in line five people in front of me and approx. 5 people behind me. I was the only white person. No whites working at your Burger King collecting drinks, food and at register. There were three working in front collecting food to give out, drinks and register. There was an ordering station in the wall at the right 2 people used it while I was in line. This is where the issue is.
Your people would take an order at the register, leave the register between orders at least 3 to 5 minutes between orders. Keep in mind they were 3 people working and 5 people in front of me.
It took me at least 15 to 20 minutes for me to get to the register. I ordered the Junior Meal. He asked me if I want to size up. I asked him at least 3 times if there is an extra charge. He told me 3 times no. I said yes. I looked at the receipt he charged me extra. I said you told me no extra charge. I asked for a refund for the extra charge. The lady came over, I assume was the manager, she said she heard me ask about the supersize charge and she heard him say no. The manger refunded. She refunded the whole amount. She handed me the receipt and I noticed the refund amount and I said I want to order the regular meal.
She told me……..I had to get back in line to reorder. I was shocked. I said what…… she said I had to get back in line to reorder. I said I want my meal and I’m not getting back in line again to wait 20 more minutes to reorder. She would not put in my order and told me again to get back in line. There were already 5 people in line behind me. I walked walk off.
I’m on a fixed income and every dollar is important to me. I can’t believe she did this to an elderly disabled person and the only white person in line, plus she was not a friendly person at all when she refunded my order. I have every right to order and pay for what I want. I should not have been asked to get in line again, after waiting 20 minutes to get to the register the first time. She should have accommodated me then and put in my corrected order at that time.
My mind is still blown. You never do to a customer what she did to me and to an elderly person. This has left a bad taste in my mind about Burger King. I’m also sending this complaint to Burger Kings Headquarters.


Well when I came in the door burger king employee s he automatically gave me a dirty look kept watching me the whole time while I was in the lobby and just continue harassing me while I was at the store and it's she was not very customer service friendly got a nasty attitude and this was looking at me real nasty and I had to put my head down when I was on my tablet and she came over there and like pounded on the table and telling me don't sleepintgband I'm like I'm not sleeping I'm on my tablet mumbling something underneath your beathand just continuously to sleep in your nasty and give me a very uncomfortable feeling which made me want to leave and not being better than me anymore I think it is very good time because I was homeless and that's not very me for somebody to face on

Burger King on Paxton Street Harrisburg, PA is very unprofessional. They take your money without confirming the right order, if you DoorDash they don’t have your order and have you waiting for more than an hour. Mess up orders and people have certain food allergies (cheese). Slow service and unprofessional customer service.

App no good, jack,McDonald's, Carl's Jr good bknot user friendly even in their restaurant with a whopper network

Your app is not user friendly at all, it locked up over several times. Did the same on friends cell phone as well, even in your restaurant using the whopper wifi. Never a problem at jack, McDonalds or Carl's JR just BK. It may keep me away from BK.

Burger was hot and tasty. Ordering process was awful and slow. order, payment, and receiving food was all at 1 window. Abbotsford sumas way location

I was under the impression Burger King finally had a hit on the spicy chicken sanwich store 5151 westerly RI 02891 only to experience to my total disfaction how the quality and product dropped 75 % and I will NOT go Again. The store manager said the item cost increase to $8.00. For sure I’m going elseware And will relate this to my friends

I stopped at Burger King in Roherstown Pennsylvania on August 20th 2022 at 945pm. When I arrived at the speaker to get my order I was asked to wait I waited 5 minutes before someone came and took my order which was a large fries and chicken mcnuggets with a coupon my bill was $3.74. There was no one in front of me and there was no one behind me. I paid for the order and they asked me to pull over in the parking lot too wait for my chicken nuggets I waited and additional 10 to 15 minutes before my order was brought out. In the meantime no one elseother cars came so they were not busy and when I was at the window there was 4 employees stand in there talking. After they brought my order out I reached in to grab the fries and they were ice cold. I went to go inside and the doors were locked so I drove around to go to the window and there was a cone saying I could not go through so I moved the cone and went to the window blew my horn and someone came to the window and said we are closed. I said my French fries are ice cold hes again said we are close I said than give me my money back he went to get the manager and when she came to the window she gave me my money I gave her the bag of food and I left when I got home I realized she only gave me $2.71 so after sitting more than 20 minutes waiting for an order I got screwed out of a dollar and 3 cents. I wanted to leave a review but they never gave me a receipt there was no receipt in the bag and the bag had a slit down the center of it so it was also torn so I so I will never go to that Burger King again if I ever go to a Burger King again I am very displeased and very angry that I very rarely eat out and I decided because I had a coupon and I was hungry I would eat out this one time I expect this to be made right. I also expect someone from Burger King headquarters to contact me . And the person that brought me my food out was the same person who said she was the manager and gave me less money than I paid.

Called to talk to manager in Silver Springs Ocala fl. I told her that my big fish sandwich was dry and not editable. She started out by asking if i were sure and the sandwich could not be that way. Then she hung up on me in the middle of me asking for a refund. Never seen anything lile it before. She the manager at 5 oclock pm on Aug 16. She sould be trained in good customer service. In my opinion.

I was at burger King at Powell Street, I had $14 on my gift card. The people wouldn't take my gift card. The card was on my phone so I was trying to pay with my phone. They wouldn't accept it.

I was in burger king in Bellaire and the manager named Asia was talking very sexual yelling screaming and crying at one of the workers ..she is so rude and ignorant wit the other workers she talks very down to everyone this was the most unprofessional thing I have ever seen from a manager

I waited 12 min. to get my order in the drive through, I was asked to pull up front the car behind me got there order before i did, my food was cold and the drive through speaker was not working the kid at the window was rude. This is the Burger King in Toltec, arizona

On a return trip from Arkansas Children's hospital from an appointment for my 15-year-old son we stopped at the Burger King store number 25304 in Greenbrier Arkansas. They were not yet serving lunch we were okay with that so we ordered four different breakfast off the menu no special orders. Pancake and sausage two breakfasts burritos a third breakfast burrito and then sausage and cheese biscuit meal. There were no lids at the drink station it was dirty. Tables were dirty. I had to go back up to the counter and request the sausage that goes with the sausage and pancake. The crew seem to be having a good time visiting with one another but customers were not receiving the service that they should have. They also left the syrup out and I had to make a second trip up to get the syrup. I think someone needs to look into this we won't be eating at Burger King for a long long time because of this. It's been 2 years since we ate it to Burger King it'll probably be at least another 2 to 3 years before I step foot in one again. This is not a way to run a business

West side of Hamilton sign is blacked out cannot see any of the menu employees are very rude about it no customer wants to be talked to the way they talk to customers not real smart for business to have rude employees

The burger king in Springfield, Florida (bay county)
Transaction id:77197-75221-23221-021350
This was the worse experience I have ever had in my life.
I placed an order and I was told to pull over to the side and they would bring it to me but they never brought my food to me so after 30 minutes of waiting I went inside and the manager said they had made the order but don't know what happened to it and they had to remake the order. The bag they gave me was full of grease. Everytime I have gone to this location my orders have never been right and this time was the final draw. I will go there again and I will be letting everyone I know not to go there and actually everyone I have spoken to has stated the same thing about that location
You need to either shut that location down or get a whole new sta

We have visit the new Burger King in Spring Hill FL often , but during the last two visit. We order 2 # 1 when we got home no cheese or tomatoes. Today we order 2 kids meals chicken tenders. When we got home no chicken in one of the meals . No receipts on either .
We love burgers king meals , but disappointed .

Burger king gading teras.dalam hal pelayanan sangat buruk.karyawan kurang profesional.mudah mudahan pihak burger king dalam merekrut karyawan tidak asal asalan

I had ordered 9 burgers on 12th July 2022 from Burger King outlet located at BESTECH SQUARE MALL, MOHALI-59 with bill amount Rs 576.36 and order number was 2326. The distance from the outlet to my house was less than 2 kms but i was so harassed that day that the order didnot come for more than an hour. I had some guests waiting for the order who had to leave the town that day but they kept on waiting and waiting. We were so embarrassed that day. We kept on calling the customer care and got no assistance. We called the store number but it was coming off. We called the deliver boy number sent to us but that number was with some boy sitting at burger king store . He said that the order has been sent but still after waiting for another half an hour order didnt come and he ultimately switched off his number as well. Later he gave another number of delivery guy which said that he was given order just now which was approx one and half hours after the ordered time. I just want to say that if this is the kind of service been offered by such a reputed branch , you will loose alot of customer base in India due to some non efficient staff. And no staff was supportive enough to call and console for the order delay and harassment we faced. Really disappointed with the services of Burger King. I am a regular loyal customer of burger king but they have lost a loyal customer now.

Like i said before I received 2 burgers and 2 fries and no sodas which I payed for. There response while dancing was no ice all machines broke but no signs saying out. All Jessica wants to say is you can get $5.00 toward a new order. I never got my money back for the sodas I didn't get. All I know is management is lacking and corporate is not doing their job.

I stop by Burger King at 70 airport road in Hartford, Connecticut to grab a bite, but before I did that I went to the men's room to pee, upon entering the men's room, the floor, walls, toilet faucets and urinal had feces all over. I was blown away by the condition the men's room was in, so I went to the manager to let her know that the men's room is in a beastly state and needed some attention. Surprisingly, the manager immediately got offended and aggressively by informing me that she doesn’t go in the men's room and so the cleaning crew will clean it some time later when they arrive. MMM. Immediately the only thing went through my mind was, so isn’t all those young men and women I see back there preparing meal’s for customer using the same disgusting restroom customers are using! This is bad, awful, I’m done with fast food restaurants…especially Burger King! They made sure to hire enough staff to serve and grab our money, but ignored the health and safety of the customers.

I went to the Burger King on park street in Regina saskatchewan I ordered just special that 2 for $8 I've got the king deal and the quarter pounder I've seen it sitting there for about 10 minutes 15 minutes the staff are running their around they don't even know what they were doing He doesn't even acknowledge that their customer's standing at the tells she looked like she was running around with her head cut off

I visited your North Versailles Pa. store and what a joke to say the least! In line for the drive thru for 20 mins get to box I hear the girl 4 times itold her I could barely hear her for 10 mins, so I pulled up to window and told her and said want to order she told me to go back around I said where's the manager. Well she was at the other window and me to come in she'll take my order so I did reluctantly. I place my order for 2 original chicken sandwiches with heavy pickles med fries large onion rings well the rings were so damn hard I pitched them almost 3.00 out the door and my sandwiches barely had lettuce and no pickles What a waste of my 11 plus dollars I really appreciated that!

Most of the 20 locations in my area have closed in recent years, if that says anything. Blame it on the Covid or what. Professional service flew the coop apparently. The last few times I visited one of the few remaining stores left, they had 3 workers on-duty, who were somewhat courteous, and got my order right. But the price hikes got ridiculous, with declined food quality. A small fry that was $1.69, is now $2.29 etc. I know I'm not game on that, when I received a pack of fries that aren't fresh. And going back through drive-thru becomes a waste of time. The workers no longer seem to care. Sick of working fast-food I guess. Its insane how much the stores have declined over the years. Vehicles once wrapped around the buildings during lunch/dinnertime... now just empty lots. Its truly sad because I enjoyed a good whopper sandwich on occasion.

I really jus waited almost 40 minutes & then still got my order wrong I spent almost $30 & didn’t even get som of the stuff I jus wish I could get a refund because I’m unsatisfied

Worst experience ever slow service wrong order wen I addressed my issue a young kid claiming to be a general manager was completely disrespectful when I asked to talk to his boss he was completely ignorant to my problems with this store and his answer to me was don't come in my store again this happened in Buena NJ totally unprofessional will never go back to that store again

So I went through the drive through and ordered two hamburgers one double-bacon cheese burger plain and a small onion ring. So I got to the window she read my order as two double bacon double cheeseburger I told her that is wrong. She said no it is not. I said yes it is. Well that’s what I got a wrong order. This was 5;00 last night at the Bk on leetsdale in. Denver Co.

I recently had a issue with an order that was placed and I was compensated with a $10 off coupon so I placed my order again to redeem at the restaurant by my house which doesn't close until midnight however they decided that they were going to close at 11:30 which is against the law like you can't just close when you want to close and that's the problem with this restaurant they have hired workers who don't want to work and they're unprofessional and I'm sorry they're disrespectful and I'm tired of it.... so I placed my order and I pull up mind you they don't close till midnight I pull up at 11:30 and the lady lies to me and says that they're closed and I said I have a mobile order and it's already been redeemed she then asked me what my order is and I stated it to her only for her to lie and say everything that I ordered supposedly is out of stock so now we have blatant lying I not only want my money back for the original order but I want to be compensated for this as well this is ridiculous my first order was messed up then I was compensated for the issue then I go to the restaurant and they close 30 minutes early their sign says they close at midnight they closed at 11:30 then lied and stated that none of the items I ordered were available.. when I asked her how could I get this fixed she stated that she had no idea how to fix it she had no idea how the mobile app work nor did she have any idea of how I can get my money back now this is one of your workers she needs to be fired to be honest and she works at the Griffith Indiana location located on ridge Road this was placed at 11:30 tonight so it shouldn't be hard to see who she was but she needs to be fired you're lying to customers you refusing to fill their orders simply because you don't want to like this is not how the restaurant industry works I am a small business owner and thankfully can work for myself but I used to work in the restaurant industry and I know that you can't close early because you don't want to work and you cannot lie to customers nor can you take their money and you need to be informed of what they need to do to eradicate situations she may know attempt to eradicate anything so this is ridiculous this is my third complaint

on 06/03/ 2022 I arrived in Franklin La. to visit friends from NY. I stopped at Burger Kind 1829 Main St, Franklin, LA 70538 for coffee and a sandwich because I was a little early, at the drive thru when I was handed the coffee the top was not put on correctly and the whole thing spilled in my lap. The manager came and filled out an accident report, She told me someone would get in touch with me as of now i have not heard from no one. I had to drive back to Lafayette La. to change clothes and return back to Franklin forty eight miles away.
Plus the seat cover on driver side was was destroyed . It is bucket seat and only driver seat is involved.
I would like to get this resolved with out having to employ a lawyer, all I want is to recoup my extra mileage and my pants and seat cover.
If i don't hear from anyone from Burger King I will be forced to talk to a lawyer to see what can be done about this.
Hope to hear from some soon.

We order a lot to Burger King and the store on South Main St. Mansfield Oh ,on June 12/at 8 I done a online order and It said my food was enroute to my door and it never showed this has happened several times . I was charged for it . The store closes early a lot and the managers are very rude . I feel this store should be checked out BC this has happened more than one time. Whoever is in charge dont care what the workers do either BC I've been though there drive thru and they messed the order up and instead of fixing it rote there they made me go back and get in line before they would fix my order before . Ridiculous service I hope somome checks into this place BC chargeim people for food they domt receive is theft. Ty have a great day .

The manager had a bad attitude. When she came out from the back room to run the cash register. She shook her head in disbelief. As if she could not believe there were this many people waiting to order. My wife mentioned we were not able to get into another Burger King's so we came here. She memtioned to my wife there were not enough people scheduled. The manager said she was about, and later did, close the dining room. After she took all of the people's orders. She locked one of the two entrances. When she saw people come into the dining shd raised her voice and told them the dining room was closed.

Went to Burger King SW FL Airport catching a flight last night at 6pm to St Louis. The flight was slightly delayed so went into BK. I should of known the whopper meal would not be any good just by looking at the restaurant and how dirty the tables, floors, everything was filthy. I should of walked away but was hungry. So my husband & I had a whopper meal each and the whopper was stone cold and the fries, I'm sure, had been sitting for some time. Not crispy at all. Wanted you to be aware how my favorite place to eat let me down. Whoever manages that BK needs to look at the lack of cleanliness. Get the health authority in. The 2 guys working were chatting not busy at all. Needs much improvement.

I came in and got a double Walker Texas meal and to your waymeals and they screw them up they brutum up the gave my husband a small fry and his drink was completely wrong and they didn't make a Burger right at all and then the your way meals were missing the chicken. I called the manager and she said she would put my name in the book and the sky here saying that he can't find my name so I'm sitting here waiting for the manager to come back and I'm now gonna be late for my day because she didn't put my name down like she said she would. I feel like I am not being treated like a good customer and I don't think these guys motor on the store the floor is disgusting and filthy which which that's pretty normal for a fast food place but good place but it seems kind of stupid that I have to sit here and wait and the more I look at the floor the more I think I don't wanna eat here.

It's ridiculous how this location at 7667 is never open on time in the mornings and in the afternoon it be closed early it's ridiculous that's why they don't have any customers come here now because they have no employees they open late they close early how do you have breakfast if you're not even open at least by 8:00

As of the beginning of August 2016 they are no longer making scrambled eggs as a side or on the "scrambled egg" platter. They are using "folded" eggs which are disgusting, and usually small and over cooked. That is why I do not eat the croissants. Now it looks like they are putting chopped folded eggs into the burritos, from the pictures on the wall.
The McDonald 1/4 mile down the road looks forward to making my scrambled eggs "homestyle" i.e. fresh for me every time I go there. They treat me like a family member every Sunday. My Burger King did the same until two weeks ago, stating corporate said no more scrambled eggs only "folded".
They also said they think they are going to use frozen eggs soon. Do you know how terrible an egg is when frozen and then microwaved? I spend with my spouse over $100 a week for breakfast at Burger King on the way to work. I guess that $100 is going to go to McDonald's if they do not reconsider very soon.

I complained about the crappy drive-through service at the Burger King on Yale in the Heights and your company was kind enough to send me a coupon for a "free" burger so I thought I would give it another try. This time I went to the drive-through on 6-10 and Yale in the Heights, Houston, Texas and encountered the most rude employee I've ever met! I was trying to explain to her that the coupon I had was for a "free" burger and was mailed to me, she insisted I was wrong and that I had to buy something in order to receive the "free" burger. After trying to explain it to her and giving her the number on the coupon which she repeatedly asked for didn't work, I asked her if I could just drive up and "show" her the coupon.
She ignored me and wouldn't answer, I asked her at least 3 times before just driving up to the window. I gave her the coupon and she snatched it, closed the window and went away from the window, I'm assuming to ask someone about it. After a few minutes she reappeared and handed me a burger and closed the window, no I'm sorry for your wait, the misunderstanding, NOTHING. I was so upset, I started to get out my car and give her that burger back! Instead I cried from the anger, mistreatment and utter disrespect and went to work and gave it to a coworker. My appetite was no longer an issue. I am truly disappointed in your company and the way your employee's feel they can treat their customers that they forget are paying their bills.
And your management staff is to blame also because after all of that madness, a manager could have come out to see what was going on or at the very least see what the confusion was about and handled it. Is no one trained there? I am a dissatisfied customer that want answers.

I am a frequent customer to your restaurant at 3301 Ft Hamilton Pkwy Brooklyn NY 11218 store # 1557. My complaint is that i order a meal and i ask for hot tea, i don't drink soda or coffee they never have tea bags. I have started to carry my own because this location has a problem to have tea bags.I feel that the management is responsible to have enough stock for their customers. I would like a response as soon as possible. Thank you for your consideration.

I stopped at your outlet at 776 International Drive Orlando FL and ordered 2 double cheese burgers and off the menu a 16oz fountain drink. The server gave me a cup that was obviously smaller than 16 ounces I questioned her but she insisted it was 16oz so I asked for the manager, she also insister it was a 16oz cup. It is the size of a standard 12oz can but they both insisted it was 16oz. First your employees could hardly speak English and when I told the manager (Menna) I would be writing a letter to Burger King she could have cared less. When I got home I measured the cup and as I thought it was a 12oz cup (see attached photos).
I do not like to be ripped off and a couple of ounces of soda might not seem like much but multiply that by thousands of times and it is a major fraud. This is the sort of thing I will report to the proper authorities and you could find yourself involved with legal problems. Fix the problem at this outlet because it is located in the heart of an international tourist area and non-English speakers are being robbed; not good public relations. FYI: Your company is in deep trouble, why? Just look at the following web-sites, ALL BAD REVIEWS (one star).

We went into burger king store 977 and we go in every morning and there was a sign on the window for two Breakfast cros. For 4.00 the employee at the window charged us 3.89 for each cros. We did tell her that the window sign stated 4.00 for two and she stated that the price is not on her menu code. We did ask her to check. The window and she stated she was not going to do that. We would like our money back 3.89 and she does need more training at the window she was very rude to us. She does not know her job.

I purchased food from the Burger King #7252 at Maplewood Plaza, Coral Springs, Florida 33071 and brought it home. My four year old granddaughter took three bites of a chicken sandwich and we noticed it was raw. I went back to the restaurant and all the manager could say was he was sorry. I have pictures of the sandwich and it is in my freezer. I am done with Burger King other than contacting my lawyer and posting the pictures on facebook.

Today is September 30, 2016 and I visited your Burger King at 4700 Jefferson Davis Highway in Richmond VA at 7:03am. I went to the drive thru and there was a vehicle in front of me. Once I got to the Speaker to place my order a worker that was standing outside in the parking lot advised me that there was no one inside the building. the lights were in and the sign was also lit up. It seems like this location has a very high turnover rate for employees and management. I will not be visiting this site again even though it is closest to my residence. You need to hire better competent people to work and run this establishment.


On 11/14/2012 my wife wanted to purchase a gift card for our grand daughters 12 birthday as a gift. We were at the Viera Florida store, but there was a problem with another customer about not taking credit cards and the line was very long and the issue went on for some 10 minutes or more so we left. We said we would get it at our local Burger King in Port St John Florida 32927 where we live. About 20 minutes later we arrived at the restaurant and again there was another issue with a customer about a similar issue of credit card use at the store and a very long line. Again we waited a long time to just purchase a gift card and finally gave up and left, with NO GIFT CARD! My wife to say the least was very upset. I have been a loyal customer for ever, but my wife said she will not go there again.

I was at the Burger King on Trumbull St. and Lafayette Detroit, Michigan on Friday April 10, 2015 around 4pm waiting on my order with 3 other customers. When a tall white guy started yelling at another staff member about her washing dishes and not being on the floor, he was cuzzing her out walking back and forth using the F word and being extremely foul I was in shock that was taking place in front of so many customers, so I asked who is the manager so that I could speak to them when she pointed to the same guy that was yelling and cuzzing. I couldn't believe my eyes that is was the manager, I'm not sure if this will even get to the appropriate hands but this type of behavior should not be tolerated and the staff there should not have to put up with cuzzing and foul language. Please do an investigation, I know I will never go back there.

I was in the Burger King store on North Glenstone in Springfield Mo today, Feb. 4, 2015 at 12:30 when I heard the manager make what he thought was a joke in front of his workers. I assume he is the manager, he dresses differently than the rest and is always telling everyone what to do. I will mention that he is Afro American only so that you can better identify who the offender was. Today I was waiting for my meal when a very short girl came in with two tall young men. The main cashier is an older, very friendly guy and he said something to the rest of the workers about how short the girl was and how tall the two young men were. At that the manager loudly stated, "Well at least her knees won't get tired, if you know what I mean." Then one of the women working stated in a disgusted voice, "Oh we don't have any idea what you mean." I thought his comments were totally inappropriate and in especially poor taste given how very young people often work in there. I know that this Burger King is independently owned but hoped you might be able to have some control over such behavior.

My husband had ordered, in English, 2 croisandwiches through the drive way at this Burger King on 1701 SW 8th Street in Miami, FL at 7:30 AM today on 05/20/2015. When we got to the window he was given only one. He said he had ordered 2 and the employee started arguing that he had ordered only one. My husband again replied that he asked for 2, then she replied "if you do not speak English do not order in English but in Spanish" in a very disrespectful and rude manner. My husband had ordered in English was our reply, while she continued arguing in Spanish.
I asked for the manager and another male employee answered that "she is the manager." We both feel discriminated, and it is intolerable that this employee pointed out that my husband has an accent when the right way would have been an apology and supply the extra sandwich.
Finally we expressed our desire to complain about the incident and she cared less. It is obvious that the behavior of this employee is unacceptable and that hurts the Franchise's good reputation. I will not return to this store. I would appreciate that this incident is investigated and the Manager is retrained in customer service knowledge at least.

I am complaining about the so-called coupons you give out. I always buy the double whopper meal when I patronize Burger King, so when I received some coupons for a whopper meal, I took them to my favorite Burger King restaurant.
Unfortunately, what I thought was a reward for buying so many whopper and patronizing Burger King (you are the only fast food burger joint I go to), turned out to be a false advertisement for the whopper. Instead, I got a very small burger that resembled nothing like the whopper.
I got all the way home and went all the way back to the store to tell them they gave me the wrong sandwich (silly me was actually expecting the double whopper I always buy that was advertised on the coupon. The manager told me I had the right sandwich and just to prove it he painstakingly pried the two sheets of burgers apart to prove it was a "double" burger sandwich, nothing like the picture of the sandwich on the coupon. I will never use your coupons again. Very disappointed.

Order my food, Drove up to window, Gave the woman debit card. She gave me my card back. Then held my drink and bag out of the window. I took my bag first. Then reached back for my drink. And she said and I quote. I DONT LIKE PEOPLE SNATCHING THINGS FROM MY HAND. Looked to a girl standing behind her and said, REMEMBER THE LAST TIME THAT HAPPEND? I have been working in town for three months. I have been going to the same Burger King everyday. She has no right snapping at me that way. She was rude and very mean. In the 35 plus years of buying food at drive ups, I have never been treated like that.

It's time someone needs to act like they care about this stores the store on miss street in lafayette, louisiana is about the most dirty store I've seen the workers are so dam lazy you go in and it's looks like no one cares and they look at you like a botheration you'll must be using this places as a tax cut just close the dam thing down shame on you'll we work hard for our money to go spend it in a nasty place if you don't care we so in the hell don't care.

I am very disappointment and upset for my experience few minutes ago at the location show on this email. This store is a very busy store normally the waiting time is longer than the average BBK, that’s okay I go there for the convenience, but today after waiting for 15 min in line, of my 30 min for lunch, I realized that the store was out of patty for your signature dish, the Whooper, no whopper jr either. Where is the manager?, why don’t tell the customers before the wasted their time on a line?, Why not closed the store or put a sign at the door, or even better have respect for your customers and have some employ informing people of the situation.
But not only is the aggravation of the waiting and not having what I was looking for, is the attitude of the cashier, very rude and very unsympathetic. Please train the manager of this store, if you have a situation like that put your best employ on the front, the faster taking order, the most accommodating. I think what trigger me sending this letter is the fact that she did not have any respect or consideration for other people’s time, no customer service experience and very unacceptable attitude, rude and making faces like she was doing me a favor. Please I hope you can correct and train better your employees.

Store 2981; Approximately 10:00 p.m. April 3, 2015. 1) after finishing my meal (tasty)I went to counter and stood in line to order a sundae; second in line, behind a BK employee ordering. After the employee ordered the two employees chatted and joked without acknowledging me standing at the counter. I believe my presence at the counter alone ought to had been a cue for the counter worker to ask me if she could help me; instead I found it disrespect and poor business to allow me to walk away without acknowledging that I may want something. Good business is for employees to place the customer's time ahead of their own. I was on break from work - I guarantee that my time is well worth more than BK counter help. (2) I went on-line to complete survey.
After agreeing to answer a few more questions I was kicked off. I attempted to go back on-line but I received a message that no more surveys were being accepted. I just spent 5 minutes attempting to take the survey and now another 15 minutes to voice my complaint. Apparently, from the website notice, BK does not need my information and may not be honring the agreement. I believe I have valid concerns - I have been frequenting this BK location nearly weekly (or more) for over 7 years. Please give me a reason to return because good customer service is questionable at this time. Apparently, the newer employees have not been trained well. I do not have time to wait for good customer service. I am busy and I am certain you are as well. Thank you for your time!

A very u satisfied customer in Martinsburg,wv been to both stores. Very poor,slow service. never get what you ask for always ask for Zesty might get it 2 out of 10 times.. zesty an being my daughters favorite place is the whole reason we eat there.. But after today were done...

Went to the Traverse City Mi. BK at US31 South and M37 Intersection on Friday th3 13th ( should have known) and ordered 2 Bacon double cheese burgers and a large order of Onion rings. Getting home (about a 10 mile trip) I find an order of chicken nuggets. No cheeseburgers, no onion rings, just nuggets. No I didn't call or return that day, didn't know I was suppose to. The following Monday I stopped by on my way home from work ( something I would do 3 or 4 times a week. The manager was nothing short of rude. Frowning she asked if I had called I told her no, I didn't know I was suppose to. People standing behind me were getting mad at being held up. The manager finally came back and said I will do it this time but next time call. Really? So she thinks this will happen again? Instead of making me feel like a fool in front of the other customers she should have had a talk with the lady that put the napkins in the bag and was laughing and talking with her co-workers. BK is no longer on my list of fave places to stop. I realize this won't hurt your business a bit but at least I won't be treated like a fool anymore.

ugh unbelievable what the manager of the north Loganburger king did! on Saturday night i went to burger king like i always do and their manager took my order, he greeted me right saying "welcome to burger king what can i get for you?" anyhow i understand its Halloween but his costume was offensive! he was wearing a simple whit blanket but you could not only see his chest but half his ass was out and he ricked of alcohol! not only that but after he took my order he went and smacked some little girl on the ass! i mean WTF! she looked like she could be 16 years old this guy needs to get FIRED!!!
I Stopped at burger kingon Filmore in Colorado Springs, CO #17384, and the guy that took my order sounded like he was on drugs, got to the window, one car ahead of me, car in front had to pull off and wait for his food, I waited over 20 minutes and could see into the the restaurant. The guy that took my order got it wrong and was standing around picking at his face the whole time, asked to speak to the manager and he said he was,when he walked out to give the guy in front of me his food after 15 minutes he had to pull his pants up twice walking to his car.
I eat very seldom at fast food but where did the fast food go and where are the manners. I am done going to burger kind id rather take my money and go spend it at MCDONALDS!

I was at a Burger King store with my brother. I notice that there were people that was behind me getting there orders. I went up to ask what was taking so long, the girl did not offer me a explanation so I told her to refund my card (the bill was 16.02). I then left. Upon checking my bank account, it did not show the account credited. The next day I went in again and ask to talk to the manager, she told me that it take 24 hours to go through, again I left. On Monday the 29th of October 2012 I looked at my account it was not credited. I went in to talk to the manager I could not understand what she was saying and again told me it would take 24 hrs, it was now 48 hrs. I became frustrated and told her that I would just like to have my refund, she stated that I would have to go to the corporate office. Then threatened to call the police on me because I was frustrated and raised my voice. I left defeated and angry. I was not offered another meal at a different time, apology, and I could not get my money back.

On Nov. 22, 2012 my fiancé and I went threw the drive thru at the Burger King in Browns Mills, NJ. I ordered a carmel and fudge sundae, I asked the girl taking my order if they had any sprinkles. She was very rude and ignorant to me and replied "NO!" with a very harsh tone. I completed my order and pulled up to the window. When I got there the girl that took my order refused to come over and take the money. She called over another employee to take my money and give me my order. The rude employee that took my order had a very bad attitude and bluntly refused to take my money or make my order, or hand me the items. I regularly go to this Burger King and every time their employees have horrible attitudes and treat customers like garbage. It's unfair and makes a bad reputation for this store. I rarely complain, but this one employee just really disrespected me for no reason. I am not happy with the customer service I received and I do not plan on returning to this store again.
Thank you for listening,
Brittany Jean Dickerson

Upon entering the restaurant, my family and i had to wait 20 minutes before being served, the restaurant was not busy and neither was the drive through, there were several members of staff on duty although only a couple appeared to be working, the rest were just standing about. When we were finally served by the only person on the till, whose English was not very good and he also appeared to not know how to work the till as he asked a couple of people what buttons to push. After ordering the food, we had a further 10 minute wait for our food, during which the manager asked if we were ok as we were waiting for a while, the order was completely wrong and was quite cold. I then took the burgers back to change for new ones, it was a furthe 10-15 minutes and I still didn’t have the burgers, I went back up to till and due to lack of communication through the staff my fresh burgers had went to another person, by this point I had had enough and just left, while all this was happening, there was a number of people complaining within the restaurant and also some complaining from the drive thru, this was at the Burger King in Aberdeen at queens links on the beach boulevard, I can easily say this was the worst experience I have had in a fast food restaurant and can easily say that I won’t be returning any time soon!!

I visited Burger King on Denby dale road be Jnc 39 of M1. I ordered our meal and asked for a coffee. I was told I could have black or a cappacino. But I wanted milk in my coffee. She said sorry we have black coffee or cappacino. :-(. Whilst it took them ages to do our food, the amount of complaints whilst there was unbelievable. A customer had ordered burgers with no mayo or mustard. She had to complain twice as the teller had not paid attention to what she had requested, both times she got burgers with mayo and mustard. A chap brought back his coffee as it had all curdled. Another couple had to dispute their order as it was incorrect. I don't really use Burger King and for quickness will use McDonald's. I think I will stick to Mc Donald's from now on.

We were at the Burger King on Delaware Street in Ankeny, Iowa, today. We waited in line over 30 minutes and then ordered, and waited some more. The older couple in front of us was upset and told the manager, "We have waited for over 30 minutes" the manager smiled and thanked the older couple..... only smiled and said, thank you, to them.
Then I knew I had to talk to someone else. I hope that is you. We go into the Des Moines area, at least once a month. We will NEVER eat there again. The slowest, rudest people I've ever seen. They may have been short handed, but it was obvious the manager was micromanaging. It looked bad, and was awful to experience.

I went to Burger King 8238 N. Oak Traffic Way Kansas City Mo. this morning. The young lady in the drive thru was extremely rude. I told her that I wanted the sausage croissant meal with coffee. She stated, "you want the number one," in a very rude tone. I said no I don't want bacon, cheese, or eggs on the sandwich. So I repeated it. She stated the price and said pull up to the window.
When I got up to the window, there was no smile, just a disgusted look as if I was getting on her nerves. Well, I guess I set her off, because when I saw how small the coffee was, (still trying to be nice to her), I said "I'm sorry can you make that a large coffee please". She slammed the drive thru window shut, rolled her eyes and put the small coffee down and got a large cup. She then opened the window back up and took my money and handed me the coffee all the while with this mean look on her face.
I asked her when she gave me back my change, "What's your name?", that changed everything, she goes "Marissa, can I get you anymore creams or sugars?" I said nope and drove off. She didn't even give me a receipt. I was too out done to even go back to get it. And the food was cold. this was at about 6:50 in the morning. Everything should have been hot. This is unacceptable, not trying to get her fired, just some training on how to treat your customers. If she doesn't like what she does, there are hundreds who would love the opportunity.

Burger King in Mansura, Louisiana is sad and, its been horrible for years now. Manager is very rude yells on speaker at people while ordering she surly is not happy to be there at its very well known. if any one even answers the speaker at all you can see cars drive up for hours sit 5 - 10 minutes then drive off cus nobody even answered them. If any one is answering the speaker that day boy are you lucky because they still take forever and all the cars get backed up in the line most get frustrated and drive off. If your lucky enough to actually place an order when you get to window to pay they ask each customer to back up to reset their clocks then your stuck forever at the window waiting to pay and get your food. Better check your food while there cus if you drive off your screwed if you have to wait in line again till they answer you and chances are your order is wrong or they shorted you some thing.
I went there recently for a cup of coffee not a one car in line waited 5 minutes to place order manager yells we aint got no coffee made I said ok then just give me a large coke i pull up at window they did not even have change for a 10 ten dollar bill waited another 5 minutes for change and for some one to fix a coke. The place either needs a major employee change or shut it down cus its loosing business. I honestly quit going last year and now we in 2015 this was first time trying to again still aint nothing changed. Some one with the corp of bk needs to drive up there and surprise them all my advise go at night that is when its worse.

I went to the drive thru and a employee, Jabreya, was so rude. First, She acted like she didn't want to take my order at the speaker. Then when I got to the window she didn't greet me, she just opened up and stared. After I let her swipe my card, she let doors slam. My daughter asked "why is she mad mom?" I thought it was the most disgusting behavior. then she brought my food and just handed it out the window with out a word. I am used to bad service from this location but this by far is the worst. This happened around 10:30pm

The bathroom is nasty at the Burger King on 23rd street, Chattanooga Tn. The paper towels were sitting on top of holder instead of in it, and the floor was soaking wet, full of urine. The most disgusting thing about the bathroom experience is that I almost slipped and fell. In the urine! The walls were covered in grime and the sink where I'm supposed to wash my hands is the dirtiest part of the bathroom. The place I'm supposed to get CLEAN is the DIRTIEST!?!? That doesn't make any sense! I was so nauseated from the experience that I left, not even bothering eating at the gross establishment. Just for proof, I took a picture of it.

This morning, after my girlfriend and I got breakfast, my girlfriend was harassed by one of your managers. When Sandi went to get her coffee refill, this manager, a somewhat chubby black woman with blond hair (I don't she's a natural blond) told her, out of the blue, that "you can't hang out here" and said she would be loitering. We have been frequenting this Burger King, at Beaver Dam Road and Bristol Pike for a few weeks, and never had a problem. Sandi is homeless, and sometimes when I have errands to do, I leave her here with some money to buy coffee or something. Today, like other days, we came in and quietly ate our meal and sipped our coffee. The problem is not that Sandi would be taken someone's seat when it's crowded, just that, evidently, this manager is discriminating against the homeless. Oh, and this manager said another manager complained about Sandi loitering (a dubious story). Why would this other manager not tell Sandi directly?
Sandi and I generally are quiet when we visit Burger King and don't bother other guests. In fact, we've gotten to know some of the regular guests here and enjoy talking with them. And we always clean up after ourselves, leaving the place the way we found it. Other customers have been extremely loud and leave trash on the table and the floor. Last night, three older teenagers almost blocked the way as they played their "music" loud and danced around. Another customer's little boy bounced a basketball around, almost knocking the ball and himself into customers. Sandi is undergoing chemo therapy and always wares a "cat hat", even inside as she has lost most of her hair. She doesn't cause problems like others have and cleans up after herself. This is clearly a case of discrimination and harassment of the homeless. The manager just coming out of the blue when Sandi got her coffee refill and telling her she can't stay long, while we were still eating breakfast, is arbitrary and capricious. Other people hang around and socialize and other managers don't have a problem with this. I've only seen this manager two or three times in the past couple weeks Sandi and I have been coming to this Burger King, and this incident has left a bad taste in my mouth (pun intended). Sandi is going through stress, with the cancer and being homeless. Burger King should not add insult to injury by harassing and discriminating against her. Please do something about this discrimination and harassment.

Your usual site not taking info - I want you to know that this morning's experience (04/05/15 at 10:20 am - Store 11659) was way below par. Unusual for the place - maybe the cat was away this Sunday! It took 9 and one half minutes to receive two croissants. I was the only one in the drive up lane - and there appeared to be 1 person at the counter. Caitlin never in that interim appeared at the window to indicate she was sorry for the delay (no cars ever came up behind me while I was in line). Nor did she indicate such when she passed me the bag. I asked for a receipt, for I never received one - "I threw it in the trash - I'll print a new one." Maybe it was the kitchen's fault, but she was the face of that business. Maybe some training - and a faster cook!!

Went to the burger king in Chalmette, LA didn't have sausage but ham and bacon only really. Needs to be closed down.

The local burger king in our town, at the corner of Santa Fe at Lindenwood IS NOT OPENING their local diner/dining in area and has not opened for business on the weekend for quite some time. The cop-out excuse is that they don't have enough employees to do so. But they can still serve through the drive thru window. So tell me, how many employees does it take to turn on the lights and unlock the doors? This has become a very annoying occurrence and we have stopped doing business there and will not do business there until this situation is remedied. Please fix this or you will see more Burger King complaints in the future.

We went thru drive thru for breakfast and it took them almost 10 min to get us our order then we didn't even get a sort for the long wait time! Had we not have already paid for our food we would have pulled out!! That was senseless considering we were the only ones in drive thru!!!!; not very professional since they represent burger king!!! Not a happy customer!!!

Went through drive through at the Burger King in Corpus Christi, Texas on Waldron road, and through the window I saw drinking cups that were being served with trash on top of the once clean cups. I took pictures of the overflowing trash that was on the cups being served. This was disgusting and unsanitary and putting people's health at risk. I would be more than happy to share these pictures with you and would like this to be corrected and not to let this happen again. 5-3-15 3:00 PM

I tried to use your feed back at mybkexperience.com. It said that your don't need my feedback since you reach your limit (Paraphrased). My suggestion is to either do the surveys or not. Don't limit them. This was my first survey that I tried to fill out. I eat at BK once a week or more and this really is a bad marketing if you go at it half hearted. I guess I can go to McDs for the next couple of weeks until I crave a Whooper again.

A Burger King on Ella Blvd in Houston, Texas (77008) just re-opened after remodeling. I've been by there twice within a two week period for breakfast. Both times I was told to move up and they would bring my food, however, there was no one behind me...I thought it strange the 1st time, but this morning when the same thing happened I asked "Why!, there is no one behind me." The nice worker working the drive-thru window said that they're on a timer and she need me to move up to stop the timer.
First, if there is a timer it is to time the delivery of the food to the customer; which is not happening correctly because you don't get your food when pulling away from the drive thru. I just think its ridiculous that they depend on those timers to get the food to the customer in a certain amount of time. So....I conclude that your wasting your time on the timers because your managers\employee's have manager to figure a way to beat the system and report the wrong stats! Well played franchises, well played. score 1 franchise score 0 The Real BK.. Fix it or get out of the business.

Ordered 2 sausage and egg biscuits W/cheese and two sausage and egg w/out cheese. Didn't check the price which is my fault, but it was $13.07 which is outrageous in itself. Check to make sure I had 4 biscuits. When I got home I had two sausage, egg and cheese and two sausage only (no eggs). Not only was the price terrible, but the order was wrong. Paid for more than I got. Last trip to the old BK! With that kind of pricing everything should be perfect.

I just got out of Winter Garden West Colonial Drive location where I was stuck in line for over 10 minutes honking my car horn, due to the fact that my two boys got sick & had to go to the bathroom-It was an emergency!!! My boys were forced to pee and throw up in a paper cup in the car line! Once I got up to the window, I was so upset & expressed in words what had happened. The young girl employee laughed and argued with me that they had to wait on French fries! What I can not even begin to explain how wronged we were. We never got food and then after a young man said he was sorry he went to take someone's order inside and laughed and had a wonderful time at our expense!! We were humiliated, disrespected, laughed at, and treated worse than animals! I will be contacting my attorney tomorrow!

I ordered 2 extra long cheese burgers and a fish sandwich and a small smoothie. I asked the cashier to explain why my order was 22.00 and she walked off and left me at the window. She started doing something and walked off frown on face like she did not want to help me. I stayed at the window puzzled and finally another employee asked if they could help. They went through the order and found I was being charged for a meal I didn't ask for. The cashier was very unprofessional and acted as if she did not care. I had to wait for a few minutes till my meal was re cooked. When I received my order, it was cooked to a crisp, black and hard. I have no intentions on going back. Burger King restaurant in blytheville, Arkansas!

Rowlett, Texas has no burger king! Come on guy's i need a double whopper stat!

I went into the restaurant at store # 29599
None of the employees wear hair or beard nets
The issue for me though is that I had to wait about 40mins for my food and saw multiple people that arrived long after me receive their food first
I wasn't even given our drinks while we waited
I have had much quicker service in dine in restaraunts that serve complex meals
This was by far the worst food ordering experience of my life, I only wish that I could give less then 1 star
I attached a screenshot of my order, I still can't believe the level of incompentance at that store
I don't even know if I can ever order from burger king again, because of this experience
Very unclean due to no hair nets used, and unacceptable wait
Brutal doesn't even start to describe the experience


I had a puddle of water yes I went to Burger King yesterday and they got my order completely wrong and overcharged us so we called and told them that we wanted to get our money back and so after work my husband went there to get the money back and the manager said well you should have came earlier that was hours ago and only gave us half the money back it came to 26th almost $27 and she gave us $11.09 back and I would like a full refund and the manager needs to get reprimanded cuz how she was talking to me and to my husband in front of other people also was very uncalled for.

I am at the Argyle Forest Burger King next to McDonald’s and it will be the last time I come here. I’ve been here five times in the last week. No iced coffee. We don’t have any coffee. That’s poor management right there. Now it is 306 and I’m sitting on line waiting over 10 minutes. It was 147 and I pulled right around, and that’s how long I’ve been waiting to give them back these two big kings that are ice cold.

There supposed to be open at 6AM
For the past month it has not been open. I stop there every morning before work but it has not been open
There are lots of regulars that go there that early.. Your a big corporate company and when you say your hours start at 600AM dont ya think you should be open.. very disgusted with how you handle your business
McDonald's is never closed so I'll will be giving them my business from now on..

Went to Burger King in Oshawa Ontario on King Street for lunch with the family it was so bad I’d like to know why the food is always so cold and the staff does nothing about it when you ask thank you

I can't believe I take everybody to go eat at Burger King where I always like to eat and the french fries taste like French toast sticks where they haven't filtered the cooking oil since breakfast it was disgusting run the flavor of all the food tasted like French toast sticks very disappointed

Burger King on 4030 Montrose rd. Niagara Falls Canada used to make me perfect burgers a number of years ago but since the past few years they or someone is putting very little mayo in my Bacon Kings and Double Whoppers when I visit the take out window and also they have me waiting in the parking lot and today I waited 5 to 6 minutes. Last month a different employee was at the window and after he took my order the burgers were made quick with the perfect amount of mayo but this was not the case today and now for the 4th time at least there was very little mayo in my Double Whopper and Bacon King (picture of my opened Bacon King is included as a file as well as 2 images of the receipt). I tried to phone them now on 2 occasions and they don't answer the phone. Can you please contact this Burger King Location at 4030 Montrose rd. Ont, Can, 905-357-4907 and ask why is this happening to me and now for the 4th time?

I have been a customer at Burger King at this location since they first built the location 4 years ago I purchased food from this location about five times out of the week y'all had a new employee in there today and I know how much the order was I told her what I wanted I gave them the coupon number she messed up the order I tried to tell her that I wanted three french fries and two hamburgers she told me I know what I m do I got to the window and she said the meal only came with one french fry and I said I asked you for three french fries and you told me you already got it you know what you doing I shouldn't have to argue with her about what I ordered and then she try to give me what she want to give me when I specifically ordered two hamburgers two medium fries and a value fry I didn't immediately ask to speak to her manager then she cursed me out the girl I think they said her name was Natalie cursed me out disrespect me slam the window in my face and I told her I was going to file a complaint she said they don't care

I did a drive through on Tuesday @ 10:46 a.m.
I ordered 2 whopper meals with cheese and 1 whopper Jr. meal with cheese. After receiving my order reached in to grab a fry. No one was in the drive through or inside of restaurant. Fries were COLD with hashbrowns in them. So I had to park and go in and ask for hot fries, the manager was coming on duty at that time. She replaced the fries, I said I hope the burgers are hot, much to my surprise when I got to the job( less then 5 minutes away) they were cold, and so was the cheese on them. I tried calling for 3 days with it saying they are not taking calls at this time. Today I stopped in with my receipt spoke with manager, she told me that I told her that they were hot. NEVER CAME OUT OF MY MOUTH! I was told to contact corporate. If I wanted cold food. I would have ordered salads. $28.77 is nothing to sneeze over. Cold food and no customer relations at the Laurel Delaware BK. I would appreciate if someone contacting me back, as I own my own business, and have for 24yrs.
Thank you
Christine E Smith
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