Burger King

Your Manager is store location name Is Carlos Reyes manager at 259 Chochituate Rd. In the Framingham location was mocking while I was placing an order, and making fun off me. I told I wanted to speak to his manager and he said he was, and I know that he has a manager.

He refused and decided to call the police. I would like to file a complaint. He has no right to mock people. My phone # is 617-959-9736 I would like to speak to someone

We order food at the salmon creek wa location we weren't told co2 was out in the soda machine..instead of getting a refund for the drink we were also charged for the milkshake..The burgers were cold and fries had been sitting to long..

The Burger King in Forest Hill at the I-49 exit in Louisiana: No chicken nuggets, no chicken fries, no change so only debit/credit card, only large drinks, ALL female stalls in the bathroom were out of order with feminine products on the floor. Took us 35 minutes to get our food after they had us pull around. Only 2 other customers in the restaurant and no other customers in the drive through line.

I just went to your Location on mall street. And point de mutant in Lafayette Louisiana. It is approximately 6:15 in the morning. I bought some French toast sticks. And it came with hashbrowns and Coke. Well, I got one syrup and I watched her.

Put my serf in the bag along. She had other shirts with her well when I went to ask for under the syrup which I was willing to pay if need be. She got very, very ugly with me telling me what?

We don't have no more than one I put in your bag was the last 1 but i saw her with multiple syrups and i hate to play The Race card but it's. I'm on the afteramerican side of town, and I'm white and she was completely rude from the moment she saw me.

Complete discrimination, I'm very upset. And something needs to be done I will follow-up with this. It's, it's…

As I was waiting for my pastor to meet up with me at Burger King I had asked to use the restroom they said I had to make a purchasing before I use the restroom that is understandable but when I see the next set of people coming in and asking to use the restroom they did not tell them the same thing they did me I felt like they were judging me in some type of way and matter fact I know they were feel less of a person in

I am making a complaint about the Burger King in Meadville Pennsylvania on Park Ave I am consciously being harassed by a worker and her name is Penny Vonn every time I go into the establishment when she is working she has made it to where she is now harassing me outside her work job if nothing is going to be done about this then I'm going to the higher up the better better Buell investigation or I will rightfully sue I've had enough of this and I shouldn't have to walk into that establishment feel like I'm going to get harassed I am going to get put in jail for something that I'm not even doing please contact me at 814-807-97 56 thank you have a nice day

we have visited burger king in newmarket many times,but on our last visit on 18/2/2023,we recieved through the post a parking charge,as we were in restuarant more than allowed time of one hour,i subsequently complained,stating that my wife is disabled,we parked in a disabled bay,as my wife is a slow eater due to a stroke affecting her swallow,i had ordered a second burger while my wife ate her first,also the staff had a conversation with us advising us to sign up to burger king app so

we could benifit discounts and offers from burger king,this all took time we did exceed the one hour time allowed of one hour,i have checked with other local restuarants including the recedntly opened macdonalds none of them have this one hour max time,we have not visited any burger king since,i await an…

Good morning this is Lerato,located to Chrishani crossing at Vosloorus I'm very happy with your Food,assistance and App .but my complain is based on your app when you buy using your app you don't get points like other apps e.g McDonald's, can you please try and change that because it useful. Thank you

I’m making this report against the assistant manager at Burger King on greenwood Road I made my order at the drive through first, she assaulted me saying that I didn’t have any money on my card. I checked my account and I had money on my card so I went to the bank right next-door to them to get cash from ATM.

I come back she said she canceled my order and wouldn’t take my order inside the building and she just took somebody else order inside the building saying she waited 20 minutes and I also waited a long period of time she said I had to go back out and go back to the drive-through and make my order again so I asked her why can’t I make my order right here because she just took somebody else order right here she got mad kicking chairs, dropped here headsets walking fast while I’m…

I have always had good experiences at all Burger King locations regarding food and service. I also appreciate your investments in great playgrounds. So, I am a Burger King fan all around.

However, I am asking you to stop broadcasting political news stations, especially the divisive Fox News. We have enough problems in this country without bringing them into a family oriented restaurant. Restaurants are no place for politics. I can hardly stand to go into a Burger King anymore with my grandchildren.

If this doesn't change, I will be ending my relationship with Burger King. This is sad to me. I am a retired teacher of 30 years. Please let me know what you are planning to do about this. I am not the only person in this town who feels this way. Thank you.

Went thru drive thru today at 12:27 pm. Was greeted and told it would be a few mins before they took my order. It’s 92 degrees outside and I sit and wait. Exactly 5 mins later. He comes back on and says it will be a few more mins.

There was no one ahead of me. I told him I had already waited 5 mins and was in a hurry. He just switched the microphone off. After another 5 mins (10 all tot) he came on asking for my order.

I told him I felt like having to wait 10 mins in the heat I deserved a discount. Said he would have to talk to his manager. When I approached the windows, the manager asked what I wanted. He looked to be in his early twenties.

Certainly had no customer service skills I asked why it took so long. He told me I only waited a couple of mins. I told him I had waited over 10 in…

I arrived at BK location "3004 Airport Blvd, Mobile, AL 36606" around 9:25 pm 6/25/23 to find the lobby doors locked. When I knocked after seeing the lobby hours on the door suggesting that the lobby was to be open until at least 10pm.

I was "greeted "by angry young woman with a managers tag on her telling me to go to the drive through. When I pointed at the hours sign on the door I was given the middle finger by her. " At which point another young woman then gave me the middle finger also.

I then said clearly that I was "going to contact corporate about this". Next the two of them both gave me the finger and were conversing about me in a very derogatory manner (many cuss words were visibly spoken about me).

After my not being served, I went back to my car to find that the starter had…

The drink station was out of most drinks and was totally in disarray.Syrup was everywhere and ants were crawling all over it. Rivergate location.

My name is genya Harris my phone number is 863-273-5710 my complaint is up against the black male that work in Burger King and Avon Park Florida I went in there Wednesday around about 1:30 to 2:30 is when this had to happen Wednesday I went in there and ordered Whopper Juniors the heavy male and cheese one small onion ring I stand to the side after I paid for it and waited patiently for about 30 minutes I know and

people came in in front of me and got they stuff and I'm still standing there waiting looking at my stuff getting cold as the young lady in the back fixed it she had been fixed it the manager when I did say something to him about it because he checked two other people out in front of me that got in their food one shot in the lobby and one went out the door and I had already been…

09 dollars and I gave 40 and I I got 5 dollars back with no receipt so I will never be back again and I expect all my money back and something needs to be done to both workers especially the older woman with the braids

On 6/18 I placed an order at Burger King, Hackensack ave location(order#92, I was unable to pick up order. I called the phone but was unable to get a ringing tone. I had an online chat to try to cancel the order, I want to know if I can pick up the order at another time or get a credit for the order

y burger was cold and uncooked the lettuce was black the tomato was white look I could go on and on about the meal but I'm not going to ok went over to the waiter or young man and returned it and he never even flinched he just shrugged his shoulders and said nothing I was appalled omg to make things worse as we rushed to the toilet to get violently sick jesus we met with a horrendously bad smell excuse this but

there was shit all over the place and stank of urine and it was all over…

For approximately 3 months my daughter and I have given your company chance after chance to get our orders correct but today you have lost our business because everytime we have ordered from your company you have gotten at least one item WRONG. I'm sure this is of no concern to you but I thought you should know!

I filled out the receipt given to me daily and I eat there for lunch daily , for the past 3 weeks same girl at the window only this time I could hear the girl in the order telling her buddies that I come there everyday with a filled out receipt getting a free Whopper so this time a black guy gets on there and says they don’t validate my coupon and said no more free whoppers white boy so I drove up to the window and

pretty much got laughed at by the whole black crew I’m not a racist person by no means this is stating only a fact of a black run store and a white customer

Manager was very rude,bad language, and waiting for my meal was extremely long,the burger king on vernon has poor customer service.will not return.on Weds June 14 I was not pleased with service.

Walked into the Burger King I had a coupon I asked if I could get fresh food and cashier acted as if he didn’t hear what I said because he gave me food that had been sitting under lamp. The food was a little on the dry side.

I also asked for fresh chicken fries and as I watched them get the fries that were already cooked I told the cashier I didn’t want those he took them back and the guy that was working in the back took them and put them back in the grease and sent them back up front so I told them that I wanted my money back.

What I can’t understand is why does the commercials say you can have it your way but for real it’s false advertising. If there was a space for zero stars I would have definitely given it. Very unsatisfied customer

I went to the burgerKing in Ybor city in Tampa fl they had me waiting on my food for 10min when I got the food it was old like it had been sitting ffor hours so I took it back when u get inside in complain about my food they working in the back started givensmart remarks and than the boy that were workinginthe front dropping the fries cup on the floor pick it up in put fries inside than went to put it in my bag in I said he'll no that's nasty I dnt want that he just drop that than the manager started talking shit so

I ask for my money back in she threw it on the counter 22nd and 13th Ybor city location in Tampa fl there were other costumer came back for the same thing old food

Well finally after waiting 15 after I ordered. Because the cooks were on a smoke break. The employees were cussing across the kitchen. My food order was completely wrong. I'm really dissatisfied with you guys. Once was my favorite burger joint.

Haven't ate a Burger King in a while since the pandemic Waited in line for approximately 12 to 15 minutes when I got up to the window they told me they were closed and this is at 12:30 in the afternoon no explanation They could have done this very differently and put a sign in the window

My husband and I took our 2 little kids to BK they wanted to try the spider verse meal. They didn't have it so they settled for a bk meal and a happy meal. I really wanted to eat else where but figured since I'm here ill grab a whopper.

My husband thought it was a good idea so he said he'll get the same. I took my daughter to the restroom. Cynthia took our order and was so nice. Food still wasn't ready so we waited some more. When the food was ready the order was wrong.

So I took it back up front told the Manger Amanda. She said OK. Ten mins later she calls me up to get my food and it was the same wrong order the second time. By now our kids are done eating my husband and I are starving didn't eat all day.

I asked politely if I just could get my money back for the two whoppers. Manager…

I ordered food at the Fort Lauderdale Airport. It was busy but the staff still had plenty of time to joke and exchange stories Acter waiting 35 minuyes I got a cold whopper with cold fries. I had no time to render so I boarded my flight without eating and I'm a diabetic. Terrible food terrible service.

I often get food from the Burger King in Leander but wanted you to know this has turned me off on Burger King forever. Same complaint from people on my flight. Robin Clinker

We stopped to get coffee and water at Los Colobos in Carolina, Puerto Rico. Just for curiosity, I asked the cashier named "Mercado" if they had refills and with great sarcasm she said "I don't know why people ask for refills when there are no machones outside" I was in awe and could not believe what I heard.

I said I just wanted to know. A simple question. I told one of the managers and he asked me her name. That was very disrespectful and I told him that I was going to make a formal complaints with the Corporation.

I don't live in PR and this never ever has happened to me in the States. Customer Service at this place needs to improve. Bad, bad, bad!!!

3 of us dined in and ordered 3double whopper meals, the food wasn’t even warm, it was cold, I told a member of staff who are kids by the way, she just said oh sorry and walked away, nothing else. The bread was that old we couldn’t hold the bun together it just fell apart everywhere!

We had to throw it all in the bin, 3 meals. The drinks machine only gave you one option when it had about 10! So overall I’ve wasted £25 and had very bad customer service, awful food and just a bad experience from the glossy branch.

I’ve emailed to complain 3 times but still had no reply and it’s been 2weeks now so clearly nobody is going to do anything.

Ordered a bk royal combo with no mayo. Mrs. West said it don't comes with mayo just royal sauce. Well to get home and my sandwich had mayo on it very disappointed

I went inside, was the only person inside ordering and it took 15 -20 minutes for me to recieve my order. They have one person in drive thru one person on front counter and only 2 people in the back cooking and fixing the food.

Now I know there should be ire than 2 people in the back cooking and fixing food. Y’all need to pay these employees more so y’all can get some good reliable help. Even the drive thru lane was long.

They refused a simple $20 bill to buy food because they didn't have change.

Here is a video of the interaction: https://streamable.com/4ry0z9

Store: 5301 Bellaire Blvd, Bellaire, TX 77401

Burger King does not have a complaint line. Everything goes through a support bot that forwards issues to a team that will contact you 24-48 hours later. Even calling the 866 number will put on a repeat to use the website.

The bot states you can ask for a human but doesn't forward, same 24-48 hour wait for a call back. Issue I wanted to report was no way to cancel or change location of an order made at the wrong store.

In the past BK has been my go-to fast food restaurant. For the last 5+ years the customer service at my local BK has gone downhill! It has been no food products, refusal to take cash (including exact change), refusal to take debit/credit cards because the computer is down, leaky drink cups, drink cups with liquid running down the side, unfriendly servers, etc.

Today’s final breaking point…placed my order then was told they were not taking any orders at that time. I’ve had enough. No more BK for me.

On 6/1/23 I made an online delivery order on the app, everything was ok as usual until the order was about 2-3 minutes away from my address. All of a sudden the app said order was declined. I looked outside and there was no order.

I then called the driver the phone ring all the way through until voice mail picked up. I called back 2 more times and got nothing but the voice mail. I then reached out to support on the app and basically got accused of being in the wrong.

I never received my order or had this issue resolved. I've been trying to get this resolved for the last past couple of days. Can anyone help me out?

We got food from your 7 Mile & Middlebelt location in Livonia and it was disgusting! It used to be good but today around 8pm we got a few sandwiches which were ok but the fries and onion rings were absolutely cold, hard and dried out!

Obviously they were sitting around for a long time and of course when something is wrong, it never fails that they didn’t give us a receipt! I don’t know what’s happened to BK but they sure aren’t my fave any longer.

I don’t want anything other than corporate to know that this location is a very poor example of your business. 00 we feel ripped off since we had to throw the fries and onion rings out. We definitely won’t be eating at BK for a long time if ever again.

I ordered a bunch of food at moncks corner sc food was cold and they put stuff on that I didn’t ask for I usually love Burger King but I had a bad experience

most of the store here in Lebanon they don't advertize specials , so when you walk in customer must ask if there any special available , they don even have picture for the special offer.

I ordered 8 Whopper Jr. Burgers Tonight, and when I got home (5 min walking distant) and it was the worst burgers I have ever got. and was so dry I almost choked. It seems like the prices go up and the quality of food goes down.

I am beginning to hate fast food.

I went through the drive-thru to place a family bundle order and was asked to drive around for 5 mins while my order was being assembled or I could get out of my car and go in and wait. I drove around and still had to go in because my order wasn't ready.

10 mins later I go my order and it was wrong. Very Unhappy. For the money I spent and the TIME I wasted driving and having to go in and still get the wrong order, that is Unacceptable. I would like to be made whole for my time. Thank You.

I am a retired Federal Agent and this has happened 2 times! They have even traded weed for food at this location. I watched it myself!!! The food is improperly handled they sell you the wrong items given, sometimes purposely!!

Then you get yelled at by Amber, GM.. She calls you names and liars when she's in the wrong! This time the city and the government will be starting investigations on them as well as the owner's!!!

U need to bring back the old crew I heard Lorraine the gm is gone and the cook was awesome not I think his name was tim I went to bk on 6/2 and they tryed but didn't do the store any justice

We had to tell three different people our order and still didn't get it right. Now I see why everyone in Orange Texas grips about Burger King here. So frustrating. Want be going back there. There's to many other places that can get your order right and much better.

Hi my name is Patricia Smith I went into Burger King in Wilmington Illinois on June 2nd at 3:30 PM I waited about a 1/2 hour for my food knowing that it takes a while most days I walked up to ask after realizing people that came in after me were eating their food I got to the front and asked the lady if she knew what was going on with my order and a woman named Nell popped out from the back and told me if I'm asking about how long my food's gonna take I need to sit the f*** down I told her I wasn't sure who she was talking to but

I'm a customer and that's not the way you speak to somebody I was just asking where my food was cause I've been waiting 30 minutes The lady I was speaking to in the beginning was going through the computer and told me that they lost my order I looked over at the…

Burger King at the the TA truck stop on rt 193 in Kingsville ohio 44048 service there is shoddy food is not fit to eat bk big fish over cooked and hard as a rock cold just nasty this is the second shift they should be replaced the manager is derelict of duty never there and doesn't return phone calls manager needs replaced as well incompetent people. FOOD NOT FIT FOR A PIG.

At Palma airport 1 June 2023, we were waiting to board flight home to Bournemouth which we were told had been delayed due to an electric storm. I took my 3 grandchildren to the Burger King and ordered food as they were hungry - not eaten since breakfast and this was now gone 3pm.

Ordered the food, ice creams and shake as shown on the receipt. About 20 mins later we were then informed that our flight was boarding. The order was handed to my grandson and we walked away - I checked the bag and we were missing the ice creams and the shake.

I returned to the serving point and tried to speak to a woman behind the counter. She proceeded to turn her back on me. I said "excuse me, we are missing items from our order and our flight is just about to board.

She ignored me and proceeded to check the…

I went through the drive thru at Burger King in Alameda. It was a really long line they messed up my orders I asked for 5 bacon cheeseburgers meals with no onions or tomatoes and no sauce and they still added it.

On top of that they only gave us 2 meals I'm a family of 5 with hungry kids in the car we couldn't go back and wait. It was late around 8pm on a weeknight. This is our go too spot for fast food since we live close by but the service has gotten terrible at this location.

Burger King store 2806 in Salisbury NC has some of the rudest employees.....they seem not to care .they never smile ..they act like it's a burden to be there dealing with customers,..the store manager never smiles , attitude wise it's one of the worst places to eat.... period... management stinks...and I've seen employees walking around cussing and with their pants below their butts ..it's bad

Snehal Jadhav 842 1st ave, Apt 16, West haven, CT,06516 [email protected] +18482342912 06/01/2023

Customer Service Department Burger King Corporation 5505 Blue Lagoon Drive Miami, FL 33126

Subject: Complaint regarding incomplete order and unsatisfactory service

Dear Sir/Madam,

I am writing this letter to express my disappointment and frustration regarding my recent visit to your Burger King outlet located at 644 Campbell Ave,West Haven, CT on 06/01/2023. Despite being a regular customer at your establishment, the experience I had this time has left me deeply dissatisfied.

Upon arriving at the restaurant, I placed an order for the following items: one Chicken Sandwich, a full-size order of fries, a Coke, eight pieces of Chicken Nuggets, and an Impossible Burger. However, to my…

I live close to no location 5611 new cut road. I never get what I pay for it’s so frustrating. I ordered and payed for a triple whopper, get home it’s a double. Order # 207231. I give up on Burger King!

Sold me chicken nuggets that was raw in the inside