Little Ceasars

Attaching a photo of the bristles found in our pizza last week! Photo shows it placed on a paper towel. Was told by manager it happens sometimes! What!!???? Just submitted original complaint Husband pulled this out of his mouth so gross Replacement pizza picked up tonight Cold hard inedible Pizza puffs burnt Breadsticks dry not a drop of butter sauce on them Two time now had to throw out all food Will not be back Feels dirty and

I do not want to get sick Buena Park CA location

Last week my husband almost choked on part of the bristle brush on his pizza Manager said next weeks pizza is free Picked up pizza tonight Hard and cold Pizza puffs were burnt Breadsticks dry no garlic butter at all on them Two weeks in a row with issues at this location Will not be going back They need to provide edible food Had to throw out dinner twice now!

I when to order a pepperoni pizza for my kids when I got home I open the box n the pizza was a mess it looked uncooked it was bad cut in it was even missing slices.. then I had to drive back to get a new one then the staff was rude in the replacement..

Hi my name is Mario Scott I've been trying to reach Little Caesars since last week Saturday every time they put me on hold it's for at least 2 hours I even called today just a little while ago in the operator put me on hold again I told her what's happening what happened my daughter got sick off your pizza I ordered two of them for my daughter and her friends my daughter been down into the pizza ate a piece and put a strand of hair out of her mouth and threw up everywhere nobody got to eat we didn't want our money back we just wanted the pieces made over and

they will not answer I've been trying to call since Saturday the operator always switches over then they just hung up on me tonight they're on Broadway Street and King City California 93930 store and I just want to see what we can do…

I am extremely disappointed with my recent Little Caesars order. While eating my pizza, I discovered a hard piece of plastic baked into the dough. This is a serious food safety concern that could have caused injury. I expect an explanation, refund, and assurance this will not happen again ever.

We waited on a PREPAID delivery order for over 2 hrs. The door dasher texted me at the it should have been ready and said she was waiting and didn't think they even started our order. She waited as long as she could but had to go eventually.

We went to the store to cancel our order as they never answer the phone. The manager yelled at us that they dont deliver and we should take it up with doordash. Her friend in the lobby started to yell at us as well!

It was a horrible experience and we wil lNEVER spend money on little cesars ever again. I will advise everyone i can to avoid this business.

At the Red Oak,TX store. The associate I spoke with was very sweet; I gave him some options on how this issue might be resolved understandable he was unable to resolve the issue I asked to speak with a manager one was not there so

I spoke with the assistant manager she was very rude,said she didn't understand what I needed,too busy to help and hung up on me. Called customer service and was told the promotion probably wasn't available at the location I was trying; unbeknownst to her the young man I spoke with prior to the assistant manager was able to do the promotion, had a relative in the same town and

store was able to do it. Customer service told me they would let higher management know and talk to her, but never asked her name and honestly what is talking to someone do; they will…

The dough was stretched so thin that my pizza had a hole in it. The underside did not look cooked at all. It was also cold upon pickup. I suspect employees forgot to mark it as "done" on the tracker because I picked it up a minute after it said it was done.

Wichita kansas Little Caesars off Seneca st,I waited for 1 hour for 2 hot and ready pizza single topping, I'm pregnant and type 1 diabetic I haven't eaten anything. When I had ask the cashier about my pizza after 30 mins had passed he said 3 mins it ended up having to take a whole hour. Then when I asked him if I could have bread sticks or something for free for the long wait he said no rudely.

200 main st,Stoneham,MA 02180. 00 PM . 00 then? Weird problem from weird company. Didnt surprise

If the location(s) will be not accepting 50 or hundred coming from the company, let the customers know ahead of time put signs about it and make sure all locations are aware and complying with this rule from the company policy because not of your locations are following this policy of yours

I was charged more then was advertised for a pizza because I wanted a fresh pizza instead of the one that was in the takeout box. It looked terrible and all I asked for was a fresh baked pizza and I was told by the manager that I either took the one in the box or paid more for a fresh one that's theft and false advertising.

Never have any items actually ‘hot and ready’. Over the past three months between 5-7pm we’ve been told it will be 15 min. When asked how long their oven takes I’m told 8 min. The most recent time I was told I needed a name for the order and was prompted to come in yet I was at the pick up window.

The last two times I have order through the drive thru at little Ceasars in monticello ky I have waited for no less the 30 minutes the first I was in line and ever car that was behind me got served and was gone I sat there waiting for almost a hour.

Tonight I had to wait for 46 minutes. I am very upset that I had to wait that long. I think something needs to be done

I ordered Friday July 11 at 5:10 pm & received pizza at 6:45 pm. It was dry, cold & terrible. Will Never order from Lil ceasars again!

Extremely poor front end service EVERY TIME !!!!

Smiths Falls branch NEVER answer the phone for orders

I have to go in and told they're too busy to answer

December 14th, I walked in to order, I was told "be right with you" ....so I patiently waited...

After 20 minutes ( look at the camera footage) I finally just left there, no service, no apologies, completely ignored, as were the customers behind me .

I can understand busy and short staff however in person clientele is a very personal thing.

Once AGAIN, THEY NEVER ANSWER THE PHONE.

I'm extremely disappointed, your branch ruined my night, once again.

How do people on their apps have priority over IN STORE customers????

Yesterday at 8:00 we went through the drive thru at the little Caesars on 1710 turner McCall in Rome ga 30161 we ordered 3 pepperoni pizza and a 2 liter Pepsi and they were not that busy and it took over 1 hour to get our order and we didn't get a receipt

On Friday, July 19 around 6 pm, i placed an order for an order of Crazy Puffs. My order was for 1 order, but i only wanted 2 of the puffs to be cheese and the other 2 to be cheese.

When i sent my son to pick up the order, when he returned home, he had 4 orders of puffs. Two of the puffs (8) were cheese and the other eight were pepperoni, that was not my order, my order was just 1 order of puffs half cheese half pepperoni.

When i went back to tell them about how my order was wrong, at no time did they say they could not do my order like that half and half. I was not refunded any money or any thing. I noticed that when i went back to the store,they put in a pizza, half cheese and half pepperoni.

So how can they make a pizza halif anf half but not Crazy Puffs? So, their is a lack of…

Pizza wasn't hot, hard crust, toppings looked as if they had been setting around.

I wanna know how I order food they cancel my order. N then have the nerve to tell me I won’t get a refund for 2 weeks. That’s great an all but I have 5 kids to feed tonight and they wouldn’t just replace the order and now my kids won’t eat tonight.

This is the worst thing that could happen to anybody especially a single mom smh you guys didn’t have to see the looks on my kids faces when they found out they couldn’t eat today. It’s shitty and you guys are shitty.

I will never buy pizza from little crazes ever again. Ever again and I’m going to make sure everybody ik don’t either. This company is a big ass scam

Customer service on 8 mile road and Dequindre was terrible. The service was slow and the staff seemed nonchalant about getting customers orders ready. I placed an order online which needed to be paid for in store, when I arrived at my scheduled time, I had to wait an additional 20 minutes.

This is quite unexceptional and Illitich Holdings should upgrade their staff.

Store Order ID: 1010074 • Store Location Number: 10754 • Order Number: 995

Crazy bread was not even cooked, and the salesperson did not give me the two dips I ordered. When I arrived back for them, the salesperson said, "What, you got your order already?" and wanted receipt proof that I bought them...and then begrudgingly just placed them on the counter...no apology for forgetting them.

Not the LC I remember.

I ordered veggie pizza but the indian guy there add so much pork meat to my pizza im not eating pork he did on purpose

Pampa Texas there is an employee named Sara Honeycutt she has been smelling of marijuana and smoking it at work on her breaks

I don't know how many times I have to send this message over and over and over and over and over again I have been to your store in portage on Westnedge three times when it said it was opened nobody there to serve me I have lost at least $30 at least and gas I want to talk to somebody I am tired of having to resend this message

Worst customer service imaginable!

I bought this pizza today and it's burnt and I had to wait 10 minutes for a burnt pizza I didn't take it back because I was kind of hungry and I ate a little bit of it but it's cuz I was hungry but it's really burnt to like really bad and I waited 10 minutes to have it fresh and

it was burnt crispy burnt all the way all the way through you can't even it's not enjoyable I would like my money back and and then some I mean because yeah I have to wait 10 minutes for a burnt pizza

The little Caesars near me, keeps calling almost an hour before they are scheduled to close. They shut their ovens off at 9 pm and they are supposed to be open until 10 pm . Their phone hasn't worked in months.

It's in inglis, FL 34449

I was offered a refund after experiencing delivery issues and language barriers with my delivery guy in mid September! Each time I call customer service I’m told they will escalate it and I’ll be refunded in 7 to 10 business days.

The amount of time it takes EVERY time to issue a refund is absolutely pathetic! I order from the same store ALOT why is it so hard to keep up their end of the bargain?

Yesterday on November 1, 2023 i went to Little Caesar around 7:40pm . I put my online order said it would be ready at 7:58pm i went inside little caesars and i still had to wait almost 40mins on my pizza.

I wasn't the only person there waiting for so long. There was other people waiting for 30mins 40mins , there was one guy taking orders and he was being very unprofessional very rude to people . There was other people barely getting there and they got their pizza in mess than 20mins.

The worst experience ever !

WENTTO THE STORE LOCATED ON WEST RD BROWNSTOWN MI STORE #00001-00032. THE FIRST TIME NOONE WAS IN THERE AND THE WAIT WAS 20 MINUTES FOR A PIZZA. THE STORE WAS DIRTY CRUMBS ON THE COUNTERS,FLOOR AND THE HOLDING AREA FOR THE PIZZAS WERE FILTHY.

THEN I ORDERED ON LINE AT 5:00PM SAIDIT WOULD BE READY BETWEEN 5:39 AND5:44 WENT THERE AND IT WAS NOT READY THEY SAID IT WOULD BE A 30 MINUTE WAIT FOR 1 PIZZA TO BE READY NOW THIS IS OVER A HOUR FOR 1 PIZZA. 00 REFUND HORRIBLE COUSTOMER SERVICE...

MANAGEMENT SHOULD DEFFENTLY LOK INTO THIS SOTRE..

The store seems to have an issue with how to make breadsticks fresh breadsticks hot breadsticks and made to order breadsticks as well as pretty much anything else at the Benton store. I have tried for several weeks to get up correct Pizza or a correct bag of breadsticks and each time the breadsticks are never hot I have to go all the way to Bryant from Benton Arkansas in order to get fresh good breadsticks and

that's about $5 in gas every time I have to do that plus the $5 have to pay for the breadsticks and this is starting to add up so I need someone to help me out I feel intimidated by the manager that manages the Benton store he's a young boy but he acts like he's 10 ft tall and Bulletproof and portrays that image as well I'm a 5'2 female and I did not want to call and complain again…

Customer service line person stated that they only help with delivery questions. Makes no sense. Should be for general quality etc questions as well. How infuriating.

Nothing prepared and other customers who were waiting less got their food before me.

My brother went for a pizza at Mariano bishop Blvd Fall River MA today. There was someone ahead of him the guy got so tired of waiting he left. Someone else came in. My brother ask the guy if he was going to take his order the guy was working alone.

My brother left and went to DOMINOS. The first gut who left was there and the person behind my brother came in as well. So in 15 mins you lost 3 customers. Looks like Dominos is the place to go.

Thought you should know what is going on so when they you'll know why. Thank you for your time

The order was to be picked up at 6:45 pm. When I got to the store, there were about 10 people waiting inside.. There apparently was some problem going on, noticeable by the fact no pizzas were going into the hot box where the order code is entered, which wasn't explained.

I finally got my order about 7pm and took my order home. That is when the next round of problems happened. We order supreme at Lil Caesars because it doesn't have mushrooms, which can't be eaten by a family member.

Both supremes were loaded with mushrooms. Then the problem with the "cheesy bread". Instead of the regular bread covered in cheese, we were given bread sticks lightly sprinkled with some…

I constantly have issues with this particular store which is literally 3 mins away from my home I’ve never had such a bad encounter like I did today the young girl who claims she is 18 was the rudest person I’ve ever met , she told me I had to wait til she was ready to make my pizza she mad 3 other peoples who came in 30-40 mins after I had . I ordered my pizza 4:58 I didn’t get my pizza til 5:47 , I called the store to get the manager on the phone she said I am the manager I asked for her name she said I’m not giving you anything I said well let me speak to another manager she said they are all busy hang up on me , I called back she asked if I can’t speak English because I’m Spanish then

she hung up on me again . I called back again and she said what I said I want your name if you’re a…

I purchased a thin crust pizza. Most of it was stuck to the bottom of the box.

I am so upset here it is 10:00 and my kids are just now going to get to eat because of the employees and the manager at Little Caesars I ordered two pizzas at 9:04 I'm just driving out of the driveway at 10:02 my food was handed to me at 9:48 and the manager full of excuses talking about there was a football game on the football game was on 5 hours ago

Placed an order online was suppose to be ready by 4:01pm and it was not ready for 30 min later waited in line and pizza was cold

I placed an online order at the Little Caesars, located near Penn and Britton, in Oklahoma City. My husband picked up the order in their in-store portal. When he got home, I realized that my brownies were missing. I called the store, (it took an hour to get through), and informed the manager, Shannon, of the missing brownies.

I also told her that the parmesan wings that I ordered didn't taste good. She apologized, and said no problem, come back in with the receipt and she would take care of it. Since it was an online order, I didn't have a paper receipt.

The label from the box had all of the information, name, date, order #, and the items that I ordered, so decided to use that. My husband went in the next day, which she had agreed to. When he arrived with the box label and the wings, all…

We waited over 5 minutes at window while they mopped, then finally ordered b4 8:30pm, was asked after about 10 minutes to pull back around, as she served 3 cars behind us their pizzas. We waited again with pounding base behind us until 9:55 as we watched them pull out 6 pizzas, & we had to yell to get their attention again.

We finally drove to the front, & it was locked. The manager came out after knocking several times, & said it was an hour wait the past 5 hours, & she had just seen my ticket on the screen & put them in the oven.

I've had a birthday party with ice cream cake melting in my back seat. It's now 9:13 pm, & still waiting behind 2 cars now again. We already paid when we ordered. They've served many in front & behind, when nobody was here an hour ago but us.

Can someone please explain to me why my local Little Caesars decided to stop answering the phone for orders an hour before they close? I'm really curious as to why my family's dinner plans have been ruined, thanks.

The service was horrible! I ordered my food online at 3:20 and at :3:47 I arrived and my order was not complete. I had to wait an additional 15 minutes for crazy bread. While waiting I noticed my pizza and wings out on the counter so it was getting cold

i ordered pizza on sunday 9/18/2023 5 pepperoni ,, 5 sausage ,, and 5 crazy breads ,, i ordered online , and when i went to pick up i asked the manger Hosa about the 15 percent discount for it being sunday and that i ordered online and Hosa said he did not honor anything that was online,, i order on sunday often for my clients that im a behavior tech at a rehab,, i was very disappointed.. order nu. 1025212 in anderson indana

I placed a delivery order for my daughter’s birthday on 8/12/23 and they didn’t deliver 1 pizza and the cookies that I ordered. I called customer service and they said they would refund my order. Over a month has gone by and still no refund. OMG

I will NEVER order little ceasers again. I never even receive my order. The DoorDash driver went to the wrong location and told me if I wanted my order I would have to walk to them and pick it up.

I’m disabled and extremely sick with stage 4 cancer. That wasn’t an option for me. I requested a refund which was told would take 10 days. My kids were still hungry and that was all I had left so thanks for nothing.

20 days later I still don’t have my refund. There is no Orion to pay in cash once your order arrives. You have to pay with your card and if something goes wrong it is REALLY hard to get your money back.

This is a terrible business model. Little ceasers and DoorDash both have lost me as a customer for good. I’m so dissapointed.

On May, 6th 2023 at 6:01 pm, in Grand Blanc Michigan. I order a cheese pizza and wings from the Little Caesar online app. I always order from the online machine. Using the machine. I don’t have to have contact with the female worker.

Every time I go there she’s always rude and nasty to me and other customers. I believe its Mrs. Collins. I actually don’t know what she was saying. Mrs. Collins wear big mask on her face. She always saying rude things under her breath.

I said only I order the wrong pizza. I ask for a simple refund. I got my refund and turn to left, I heard her use viol language and going crazy for no reason. I wasn’t even made. I was just going to order from another store on my phone in my car.

Completely made up that why it don’t make sense. I was so confused. I wasn’t…

I went to get food today 6309 Grelot Rd. Staff very unprofessional and rude. I had to check my pizza before I left because it was burnt last time. Because I I wanted to check my food she caught a attitude.

I do not have to give my my money to a place that disrespect customers. I never received my sauce for the crazy bread. She got smart and lock the door and locked the door on me. I pay my money there all the time.

The manager did not handle it she walk out. If employees do not want to work. They should not be there. The line was so long waiting on food.

The food was cold an way to much sauce. The pizza was dougy an the bread sticks wasn't done. The people that work there are so rude an disrespectful. The Manager gentleman told me to call back in 2 hours to get my food replaced he was busy didn't have time to "chat" on phone.

An hung up on me. Iv called back an get hung up on everytime. So the next day I get through a girl said she was a manager an I told her the problem she says..... I'm not a manager an the manager is not here.

She left me n someone else to run store. I said can I get my replacement order please. She says no we can't do that I ask her name she says whatever you want it to be. An hung up.

The place is always dirty very rude when you go in the place. I want my money back an something done bout that store. Little Caesars…