Subway

I sent in a complaint about a very rude manager who called me names at the Lilac Mall Rochester, NH Subway several weeks ago, and have heard nothing back to acknowledge that my complaint was received.

We ate at the Subway in Somersworth, NH today, and Rebecca couldn't have been nicer.

Her customer service style was exemplary.

I would love to have a response from you.

The manager shouldn't be allowed to treat customers the way she treated me and my husband.

Every time I take a chance and visit the Subway #6926-0 I (8522 N 129 E Ave., Owasso, OK) end up with old, HARD bread on my sandwich.

Once I was told that they get bread from another location that doesn't send it fresh.

Poor excuse!

Two of us had to have them remake our sandwiches last visit due to old bread.

Yesterday there were 2 associates working - 1 left - which caused a slowdown on the veggie area and made me wait 5 min. extra just to get my finished sandwich!!

NO ONE is friendly there - they act like they hate their jobs and that makes me hate going inside!!!

This is NOT the kind of food I will pay such high prices for!!!

I can get better quality for less money elsewhere!!

Store number 30749-0 The store does not slice the meats when ordered as advertised.

The store has a metal shield covering the meats so you cannot see them.

If you order one sandwich that has 3 meats but you only want 2, they charge you extra for the third meat if you want it doubled .

I.e. the sub has ham, pepperoni and salami but you want cappacola only.

And they only put 6 slices on it.

Very disappointing!!!

The complaint I am making is at the subway at at 3129 West Armitage Ave Chicago, Illinois my complaint is every time I go there they never want to give me what I want on my sandwich and noticed that other people will get what they need on their sandwich.

And you do supposed to let them know what you want on your sandwich? then you’ve been refused to get it.

I feel that I’m discrimination against because of my age and my color this happened every time I go there, but I refuse to let them make me not come to Subway, I just hope something happened to change is very sad

I ordered Subway using the Uber delivery App on my order I requested 50% more option on the Footlong Tuna Sandwich yum!

But when my Order Arrived it was missing the 50% more .it was very disappointing so I decided to come in too the Subway Shop. and order again and the same employee did not want too make my simple order

I was trying to use the app and deal with the coupons, etc. when one of the people who worked there.

She was raising her voice at me and was becoming very rude and starting getting very belligerent with me.

I asked her not to talk to me that way and told her I would just leave and she said, "Go ahead, leave, you need to go" and kicked me out and would not let me order.

I had not done anything wrong and she was very nasty with me.

I was not holding up any lines, etc.

There was no one else in the store.

She would not let me order at the regular price, she would not let me order at all.

I felt discriminated against.

Went to 3 stores in the Gulfport Mississippi area last night, Friday 2/16/24.

The canal road location did not have meatballs to make the boss sub OR ANY of the footlong sides.

Creosote Rd location told me the same story.

The Dedeaux Rd location barely had the making for my sub and also had no sides whatsoever.

This was all between 630 and 7 on a FRIDAY!!!

I've literally been trying to try a pretzel for 3 weeks.

I believe next time I'm craving a meatball sub that I'll save time, effort and gas money if I just go to firehouse subs.

The dedeaux road store only had half the items to make a sandwich.

I understand being out here and there but I have literally been there every week for 3 weeks.

Been a subway customer for 30 yrs, this is the straw that broke this camels back

Jose,manager, got my oder wrong.

He said that my oder was wrong because I was looking on my phone.

I tokd him my order was wrong because he got it wrong, not because I was looking down on my phone.

Instead of trying to correct the problem, he escalated the situation by tellibg me infatically that I was at fought.

The problem occurred because he asked me if I wanted “it” toasted.

The last sandwich we talked about was the philly steak sandwich so when he said “it” I thought he was talkibg about the steak sandwich.

He toasted both sandwiches…philly steak and cold cut trio.

I told him that I didn’t want both sandwiches toasted and that “it” doesn’t refer to two sandwiches, only 1.

He didn’t try to fix it, he shewed me out the door and told me he was refusing to serve me.

I asked for…

I bought a tuna sandwich from Sunway, and after getting to sit down and enjoy my sandwich, the bread was so hard it that was crumbing up and was not fresh at all, I had to remove the tune from the bread and use my bread my home, Also just enough tune on to cover the middle part of the bread.

I notice now that they say fresh meat slice daily, but they have a cover-up so you can not see how much meat they are putting on the sandwich.

I will not visit that Sudway again.

The service is not great at all.

9009 Albermarie RD Charlotte NC

All the subways in the area I live in don't take coupons I don't think it's fair

The order I placed shows on the paper receipt as Trans ID: 1/XA-274453 but it shows on my email receipt as Order # 1CC15028-F3.

CUSTOMER NAME LEE F.

My wife and I each placed an order via the app and she went to pick the order up.

We ordered a total of 4 footlong sandwiches and we selected this location due to it's proximity to our house.

We have had issues with this location in the past by the owner and his wife but we have finally had it after this experience and it is appalling they are able to still continue running this franchise.

We paid extra $$ to order the Subway Series sandwiches and ordered 2 of the Titan Turkey, I Great Garlic and I Pickleball club.

We order Subway from other locations regularly and avoid this location at 1722 S Rutherford Blvd, STE A, Murfreesboro, TN…

Everytime my husband and me have gone there, they are out of bread!!

How do you run out of bread !!!

This store is in Circleville Ohio, not sure what the manager does with ordering.

I have done ordering before in jobs and this is very frustrating.

Also the other store inside of Walmart here usually only has one person working.

That is not good for business and would recommend you all do something about these stores, not that I will ever go back to any.

I was missing items to my order

Went to subway in East Chicago on Indy Blvd waited long very rude service

Employees at Goldsboro NC subway was very rude.

Violent cussing me out there video in store don't lie #48605-0 phone 919 330 5628.

Ash st.

Wayne County over a coupon.

The needs firing for his actions and the Lady his so called mommy .

I've never had any problems with this subway until I met them today 12/9/2023.

3:18 pm .

The music was so loud and static is so bad , so loud!!!

My diet coke tasted awful!!!

My bread hard.

Terrible!

App order# 5F9ADBB1-AF Ordered online.

Came to pick up curbside.

App said it was ready and to stay in car and someone would be out.

After 10 mins my wife thought it would be nice to go inside and get it.

Found out it hadn't been started.

My wife said it was ok and she would sit down and wait.

Next customer came in the door and the only employee started making the customers food.

She still hadn't started our order!

My wife said something to her and the employee said she was going to make this order first!?

The employee then apologized to the other customer and continued with her order.

Never apologized to my wife.

We were so upset we left.

I went back to Subway the next day to get a refund.

The employee (Liz) took down all my information and the order number.

She said she will…

Today about 1215pm I was 100 w 87 Kedzie location I placed a order online to get the buy one get 50%off deal which I ordered 2 number 10….

The cashier goes to say no order Ben placed once they changed the paper so now I’m pissed n showing them the order n payment that came off my card…they say the order didn’t come up so it’s no charge but my money is off my card 18 n some change now I get home now the app telling me my order is ready I just work in that area I don’t live over there n won’t return to that area til Friday dec8….

I just want my money back n this point….this is unfair n unprofessional please refund my money back on my card…I’m done with subway app….

Worker vary loud first thing I herd her say is I want to go home.

The older one was useless.

Stand behind the cash register etc let me know it goes.

30 min wait 6 sandwiches ahead of me

So everytime I go to subway in herkimer ny they make the worst subs.

First they only add one container of rotisserie chicken to my footlong so it taste likes I'm eating bread.

Then there south west sauce is so watered down its pathetic.

Honestly if I'm in herkimer and I want subway I'll drive to ilion they know how to make a sub never had a problem over there.

Thats how I knew they were cheating me out of a portion because ilion gives double of what they do.

If you would like to see a pic of this monstrosity letme know I have one.i wasn't able to upload it for some reason

Placed phone order on Thursday 11/9/23 for pick up on 11/10 23.

Order placed at 11:00am for pick up at 3:00 pm on 11/10/23.

Order for 15 servings sandwich tray.

When I arrived at the pick up time I I was rudely embarrassed and order not ready they said I never ordered and they didn’t do phone orders.

No one there even offered to prepare an order The manager was the order taker on 11/9

I walked in to subway at around 14th November 2023 to buy menu 4 and as I was about to pay, I said “including tax?” And she goes what?

I had to spell out TAX so she could understand and then she proceeds to say, “your English is not good” That was a shocking comment coming from an Indian lady.

She was so rude afterwards even after I expressed my displeasure.

She repeated it several times and started speaking in her language.

I believe the only languages allowed at Subway Canada should be English and French.

Why do you guys have employees that interact in Indian language whilst on duty.

This is highly unprofessional and the most terrible service that I have ever received.

I don’t know her name but she is Indian and the store is on Yonge street , Toronto.

Please look into this and…

Ordered six sandwiches today from Subway and Canal Fulton Ohio on Locust Street.

This poor lady was working from 8 AM to 11 AM by her self with tons of orders doing the best she can you could see she was stressed out, sweating on her forehead wiping it with her gloves on the back of her gloves and then touching all the meat making the sandwiches I can’t blame her for having no help I believe your company is failing and the store is just awful and something should be addressed.

If not, I will go to the Board of Health.

We ordered 5 subs over the phone =$60+.

3- 12in steak and cheese, 1-ham and cheese and 1- 6in steak and cheese.

All topped with lettuce, tomatoes, and banana peppers.

What we received were toppings with a tiny bit of steak and cheese!

One was so light I thought it was empty.

When opened I noticed they even forgot some of the requested toppings.

WORST SUBS I'VE EVER HAD.

This was the second time I went there and was dissatisfied.

But their portions are a joke.

Don't waste your money.

They are not worth it.

Disgusting.

Plus they don't take coupons!

And have a reputation for bad attitudes.

NEVER AGAIN!

I'd give 0 stars if I could!

I recieved Subway coupons in the mail, so I stopped off at my local Subway in Brandenburg,KY.

After waiting to get my sandwhiches, I stepped up to pay, coupon in hand, only to be told they do NOT honor coupons!!

Why does Subway send me coupons if their locations won't take them?

Instead of my order being the coupon price of 17.

99 , I ended up paying35.

05.

I WANT SUBWAY CORPORATE ,CEO, TO EXPLAIN THIS TO ME.

IF I CANT USE THE COUPONS, DON'T SEND THEM..

AND I WILL SPEND MY MONEY ELSEWHERE.