Subway

Yesterday Jan.

11th, 2022 A friend and I went to the drive through @ subway about 9:45a We both got a 6 inch Chicken Teri Sub...it was disgusting...the bread was hard around the top and bottom...

It was made so sloppy that it was falling apart and soggy..

When I got ready to pay...

I gave her my phone to scan it.

My sister sent me a $25 giftya subway card for Christmas...it would not go through for some reason...

I was charged $12.

49 for the 2 6" subs..which I felt we were over charged.

We didn't get any extras...just the 2 subs.

I ended up having to pay cash for them...

I ended up b n lucky because I had only $12.

50 n my wallet.

Im going to contact giftya and see if I can put that $25 gift card on some place else as Subway has really gotton bad.

This is subway on ironbridge road near Walmart.

Worker came from back and did not wash hands.

I had to ask for that to be done.

Afterwards she kept pulling on her mask with gloved hand then handled food.

Mask is germy and hers was too big.

Felt as though food was being contaminated and overall good hygiene did not seem to be a priority

Rude person behind the counter.

I was ordering a sandwich and he didn't seam to know what to put on the sandwich ,which I ordered by name.

I was telling him what veggies to put on it .

He didn't even smile or say thank you.

Just plain rude.

Need new people who know how to service the public, with a smile.

Subway in Brownwood Texas on Commerce square.

On December 3,2021 @ around 8:30 pm I had ordered some sandwiches and wanted to use a coupon that was buy a 6”sub with chips and drink for $6.

99.. as I got to the store to pick up my food the employees said I couldn’t use this coupon and had to do a complaint about it.. so for 2 orders I paid $24.

22 when it shouldn’t have been that much..

I pick up my sandwiches and when I got home which is only 5 minutes away my sandwich was so soggy I did not finish it..

I would’ve taking them back but the store was closed..

I’m disappointed in all of this and I’m not sure I can go back to you guys again… This was the first time in months that I have ordered subway sandwiches and never was it ever like this..

Thank you

Order a foot long Turkey bacon ranch from Subway & I got 1 slice of turkey on it & no bacon.

I took it as a loss

2 weeks later I ordered a Itialian foot long & I got a 6 inch sand which & there was no ham on it.

I called the restuarant to tell them but they gave me the run around.

On December 3 2021 @ 8:40 pm I had placed an order for pickup and could not get the coupon to work .

I ordered 2 6” subs with 2 bags of chips.

And paid full price and my coupon was for 6” sub chips and drink for $6.

99..

I got to the store and they said they could not refund my money back and had to do it this way..

I’ll say I was not to happy with the service or my sandwich.

Sandwich was soggy and I couldn’t finish it and was unable to go back only cause they had closed @9pm..

I will not be going back any time soon

I ordered our food online for a delivery subway took my money and never delivered my food so i came to the store on short blvd in walmart they claim to not have ever received a online order the lady was very rude i ordered my food at 421 today its now 6 and no food i live a block away ...this is stealing and now im going to make a police report....

The people that work there are slow.

They should probably get more training and should also be nicer to their customers

I ordered a sandwich at the Fosston Minnesota Subway and received a terrible sandwich that made me sick.

It appeared the meat was spoiled and the employee Tami LePier was extremely rude and was cussing at the other employees.

She may have been the owner.

I was told later by friends the ingredients are usually spoiled and Tami is always rude and is frequently intoxicated and seen drinking wine while working.

Will never eat here again and also reported this to the health department.

I placed an order via the Subway app for delivery from the Pelham Road location in Jacksonville, AL.

I didn't get the majority of my order.

I ordered a foot long meatball marinara meal with chips and a bottled Sprite and a foot long ham melt meal with cookies and a bottled Coke.

I only received the foot long meatball marinara sandwich and the chips.

The Door Dash driver left the order on the steps and I could not catch her to ask her about it.

I called your store and some boy, he sounded like he was late teens, was INCREDIBLY RUDE to me and told me that I could either come pick up the rest of the order or I could call Door Dash.

I have worked with the public for years and that boy gave me the worst customer service that I have ever received.

I asked for his manager and he was…

They racially profiled me I want a lawyer they embarrassed me they made me pay for my food before I could even tell them what I want the guy who took the order knew his supervisor was wrong he whispered to me ( man she say you have to pay for your food first ) .

Five people walk in after me I counted and they paid after they got there food.

I did not get everything I wanted then to top it off I called back up to the store which is located on 1693 forum plaza west palm peach and they told me they don’t know there’s owner name and hung up the phone

River Road Subway for months have said no longer serving soup ??

I thought all Subways sell soup - weird but thought maybe due to covid.

Went two weeks ago & asked they said now have soup but didn't have time to make this day ?

12:15 PM ?

Went back again today they told me soup sold out ?

12:30PM ?

I asked the girl about this she said was her 1st day & didn't know ??

I ordered a couple of 12 inch Cali Fresh turkey sandwiches got home & BOTH breads hard as rock ! would have broken a tooth eating those :( NOT happy at all have given this business lots of business thru the years and will go else where from now on as ALL other locations & other Sandwich restaurants serve soup AND not rock hard bread....

Now I'm back at home w/ no lunch !

Signed previous customer

Deb Randall

I placed an online order yesterday at 6:15 pm with a pickup time of 6:30 pm.

When I arrived the store was closed and is closed today.

I want a call back.

Sunday October 23rd 2021 I went to Subway located at 610 E Baseline Rd Phoenix Arizona at 8:25pm and I ordered 2 pizzas with tomatoes, pickles and black olives.

I noticed after I left the store that the pizzas were not done.

I called the store and received an automated message.

I hung up and called back at least 10 times but was never able to reach anyone.

The next day I went and Anthony (the Subway worker was extremely high) informed me that the phone did not work and that a Manager would not be in until 2pm and I needed to come back then.

He called someone on his cell phone and was speaking Spanish getting instructions on how to handle it.

I could've became very sick due to the fact that Subway decided to serve pizzas that were not done but to further complicate matters I couldn't…

Visited the Subway near my residence on 10/13/21 at 4:22:17.

The store was #22568 at 10081 West 87th Street, Overland Park, Kansas.

I have frequented this location for years and no problem.

On this occasion I attempted to utilize a Subway coupon which I received in the mail which provided a buy one get one free sandwhich.

I submitted my coupon to the clerk and was advised that they refused to accept my coupon.

First, they said they could not scan my coupon and then they said my purchase did not qualify for the free sandwhich because I did noy buy the same item at the same price..

The coupon was in pristine condition.

I endeavored tp tell them that I did not need to buy two of the same sandwhich only thast my free item had to be at or below the cost of my initial sandwhich.

After…

Stevensville, MD worst service ever will not refund your money when they are the ones that screwed up and didn't fix the problem Subway Corporate - just uses the de facto that the franchise store has to handle it , so when you send in the complaint to corporate nothing gets done do not consume here, go to a respectable business, they are fraudulent business with deceptive advertising and should be checked in on by the FCC and BBB

Why is this restaurant never open on time and it's always closed by 8:30pm.

The employees are always outside smoking when they are open.

It's very sad that people can't get food because they are always closed.

It's the subway in Canaan Valley ( Davis).

Inside of Bfs

I am very disappointed that my meals the handful of times I have gone to Subway I have been getting cold nasty tasting bacon and nasty tasting avocados along with stale bread and sloppy food prep, meaning mayo and mustard everywhere but where it should be.

A big corporation like yourself should offer me at least three to four free meals.

I have been going to Subway since the 90's Please replace my meals by sending out free coupon meals to cover all the money I have spent, as couldn't go back to complain because just got off work picked up food now home to relax or a friend picked up the food for me and brought it home.

Thank You In Advance, Becky Ellis

I went to the store and shickshinny Pennsylvania and I ordered an asiago roll they told me it was too hot to cut so gave me a wheat one and as he was making my salad he made a guy that was there before me that hang out there every day and asiago roll and I said something and he said yea he was waiting for it I said a whole min n u couldnt give me a Asiago roll I walked out

On 8/28/21 I went to Subway at #24978 -0 and I had coupon and the lady charge me for a free cookies wit sub when I arrive home to have my lunch she didn't give me a cookie at all and the sub was disgusted made me sick to my stomach the bread was hard in oven to long I call right away she hung up the phone in my face twice very unprofessional she shouldn't be working if she guna treat a deaf elderly woman like dat I was der at 1:14pm on sat.

Thank you I look forward to hearing back from you soon.

Have a blessed safe day.

yesterday at about 5:15 pm we went to Subway and ordered 3 sandwiches 2 of them were right but mine was totally wrong he ordered me a steak melt on your Italian bread but what I got was some kind of pepperoni sandwich we took it right back and told them what the problem was the guy remembered my husband and made it over but they charged me for a whole new sandwich I would have liked to cause a seen but by then there were people behind us, she never said anything about the wrong sandwich just was rude and wouldn't listen to us.

This is the Subway located at Love's truck stop in Cedar city Utah I sure hope this isn't what you want to be your customer service to be.

I've worked in restaurants all my life and if something is wrong you fix it you don't charge the customer twice.

Please let…

Two locations in Cartersville Georgia one is on Westside Cartersville and the other is on Nelson Street in Cartersville.

The owner is the same of both of these two locations and possibly more not sure.

My problem is with the Westside location Cartersville.

I went into the store to use my coupon to get 1 Subway and get one for free.

I ordered a Italian BMT and a Subway Club the man barely put any lettuce on the sandwich, I asked him to put a little more lettuce on it.

At this point the man started attacking me stating that I was using a coupon he wasn't giving me anything else.

He then instructed me to leave the store get off his property.

I was very nice to this man he was the rudist person he was very upset about the coupons, and him having to honor them.

Subway needs to…

I did an online order for curbside to be picked up on 8/19/21 at 6:15 and continued to watch other customers being helped and being told they were behind yet there were times they helped 1 customer.

Worst experience at Subway ever.

This was your Grantsville utah store didn’t get my order until after 7 Pm!!!not going back again, the girl wasn’t genuine or sincere.

I was in this subway I spent 34 dollars on one of my sandwich was a very long hair when I told to one the employees he told ok since you ate half of it , I’m going to give you a kids sandwich he was very rude he didn’t apologize of anything I wait to tell him of this disgusting situation when he was with no customers because I didn’t want to affect the business but what I get to polite was he’s insulting me saying the maybe the hair was mine I told hem get hair pull the hair from the middle of the tuna how can I put the hair in there , after a while I told him that I want my money and he call to his manger she was in the phone telling him to give me only 6 dollars back after this I was very upset and I ask him his name and the managers name she told him not give me their names or my ticket…

My experience at Subway at 1923 Kearney, Springfield, MO, 65803.

I ordered off the Subway app, and DoorDash is the delivery that Subway uses in my area.

DoorDash was given the wrong order by Subway, and when delivered I gave the sandwiches back to DoorDash.

I then contacted Subway and asked for a redelivery but was only offered a refund.

At that time I declined it as I wanted my sandwiches and had no idea that it was going to be such an arduous process.

Surprisingly, shockingly, I was told by the person on the phone at Subway that they have no contact and will not contact DoorDash.

I had to do the work and job of Subway to contact them to request a redelivery, DoorDash then had to get Subway on the phone to have them agree to it.

It took over an hour and two follow up calls to…