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Little Ceasars

1.0
905 complaints

Address

2211 Woodward Avenue Detroit, Michigan

Complaints

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Courtney Jones

Sep 6, 2023
0

To Whom it May Concern: I am a paying customer and I am currently on hold to speak with someone in your corporate office about a complaint I have about the store that is being operated in Wilson, NC. I have been on hold now for over 16 minutes and no one is picking up.

Hence, the email I'm now composing. The Little Caesars at this location is dirty inside and out. The staff never looks clean and ready for work. For the most part they look as though they are wearing dirty clothes and are not professional.

You're not greeted when you enter and are not thanked when you leave. I came to this location today to order my son's pizza after school and when we pulled into the drive thru we ordered and while we waited my son noticed the employee that was helping us was vaping in the store. I was…

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Grayson

Sep 6, 2023
0

They denied me service because they were trying to charge $9 for a hot and ready and I attempted to call corporate 509 McHenry road modesto

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Betty Marshall

Sep 4, 2023
0

I bought a pizza in Little Caesars located on Charleston and Bruce in Las Vegas Nevada yesterday they charged me too much and then when I pay for it the man told me he didn't have change and he didn't attempt to give me my money he was like just take it and that's what you get and now I'm trying to reach corporate and I get a busy signal are I'm getting back the phone is disconnected I'm not understanding this at all I'm sure there's someone that I can call I would like for someone to get back to me it would be very nice if someone would try to do that soon thank you very much

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Theresa Conley

Sep 4, 2023
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Store manager rude let's little kids run around In there let's family members cuss. And have loud phone calls inside but makes customers wait outside

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L. Towle

Aug 31, 2023
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Just stop here on my way home.. is 6 o’clock dinner timer and we have to wait for 15 minutes to get pizza is 3 people a front of me waiting also for our pizza Not a pizza place should be ready for dinner rush hour.??

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Adam

Aug 29, 2023
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m. knowing that you close at 9:00 I knew I had to hurry with no answer in the door I showed up at 20 minutes till and the shop was closed early I gestured my hands in the air as if I was asking if they were closed the lady at the counter said yes they were closed and

shoot me away and then shoot me a second time as if I was an animal I was simply wondering why they were closed early so the following day being today I had called in and I asked why I was shoot away like a pet and why they were closed early I also asked if the manager from the previous night was working this evening the lady that I was speaking with her name is Meredith she said yes she was the manager from the night before she said the reason why she dismissed me is how she put it was because that they have ran out of…

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Brandy Adams

Aug 27, 2023
0

Little ceasars in Port Orchard Washington is absolutely horrible. The place is disgusting, they scam you with every order. The manager will give you a puzza that someone else decided to not pick up instead of making a fresh pizza.

None of the employees care about the aervice, the sanitation or their jobs in general. Thia place needs to be shut down and I will contacting the department of health to get this place out of business quicker. Absolutely worst place ever.

It used to be good but now they scam you on not only food but their prices.

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Joceline Madison

Aug 26, 2023
0

I’m highly dissatisfied in this store. I walked in and was ready to order Cameron S and another lady were in the back talking and on their phones. I patiently waited for 10 minutes while they were talking and they still didn’t acknowledge my presence.

Mind you, the door did ring when I walked in. 2 people came in after me, it had been 10 minutes already and they still didn’t acknowledge us until AFTER THEY WERE DONE WITH THEIR CONVERSATION. I ask that you please do not be in customer service if you’re not going to SERVICE.

This is very displeasing and will not recommend this food chain to anyone.

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Jake Finley

Aug 26, 2023
0

I called the Benson Arizona location 30 minutes before I was going to be there which was an hour and a half prior to their closing. I called twice and both times it rang forever and then I was hung up on.

When I got there Trey was the person at the counter and I politely asked why didn't you answer your phones and he responded we are about to close mind you it is an hour before close. I asked so I can't get a pizza he responded snorkeling you have to order one and I responded politely I tried by calling to order one 30 minutes before I got here.

There were no pizzas ready at all and I don't think he ever intended on ever taking an order. He was very snarky and sarcastic he refused me service before I even got upset I was frustrated but I was not upset yet.

I unfortunately have to…

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Susie

Aug 20, 2023
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I just picked up a pepperoni pizza from little Caesar’s, that is two minutes from my house.

Also got a cheese bread, and a sauce. When I pulled away from the window I realized I was not giving my sauce, had to circle back around to get it. When I got home, opened the pizza, that was very cold and hard like it had been sitting for hours.

It was to had to even eat.

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Windy Berryhill

Aug 20, 2023
0

Placed . My delivery order which I never received called the lil ceaser door dash line said I would get 100%refund which j never received I want my money back

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Sage

Aug 18, 2023
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One of your employees was being disrespectful and a employee shouldn't be like that when the costumer was just ordering her food she was acting unprofessional just bursting her distress/anger out on the customer she should be fired because this hasn't happened only once but more than one and they went to the manager and did nothing of it which is just wrong they should at least do something about that employee being disrespectful about the customers the employee was giving attitude to the customer which is wrong the employee was saying disturbing things to the customer which was so

offensive because everyone tries there best on anything they do that's the reason I'm writing a complaint because and employer shouldn't be acting I'm sorry for my language but like a bitch she has to leave her…

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Madison Rudeck

Aug 18, 2023
0

I called in a pickup order 2-3 nights ago. I told them I wanted ranch dressing. They gave me garlic dressing instead. I went back to get it corrected. Well I can't see and my boyfriend tried to explain it to them and said that there was no mistake.

It planly states on the receipt ranch dressing. My boyfriend and someone at that location got into an argument,so me and my sister tried to go inside. We could not because they located the door and would not let us inside.

When I told them I was blind they laughed about it. That's what really gets to me. If people think that being blind is funny then maybe they should experience it. Or see a family member go through it. Store location is in Seffner Florida.

I would like for someone from the corporate office to call me about this matter. My…

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Tracie

Aug 18, 2023
0

Customer service is the worse. They took my order over the phone and gave me total. Left out my sauces and told my daughters they had to pay for them again. Then they didn’t even slice both of my pizzas .

Then had the nerve to want proof. So my son a law took the pizza in and showed proof. Very disappointed

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Melodie Jones

Aug 17, 2023
0

Ordered a Hula Hawaiian pizza and the dough was not cooked. It would not allow me to upload the picture as it did not support word, or PDF.

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Enjoli Polite

Aug 16, 2023
0

I was pulling into the parking lot of one of your stores on 8/14/23; and due to the poor up keep of parking lot tan over large glass that busted one tire and other damage to the other tires on my brand new car! I attempted to get help with manager in store to no avail!

My car had to be towed due to damage and I am wanting my repairs covered by Little Caesar! My brand new car is needing to have new tires installed due to

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Joan Rawluk

Aug 15, 2023
0

Thin cyst veggie pizza false advertising no tomatoes no black olives. Cheese could not test or hardly see mostly onions green olives Ave a few green peppers crust perfect temperature good but no what ordered

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Ashley Wilson

Aug 14, 2023
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This place is disgusting mold on the food sometimes halfway Cooked got dope heads working here everyone has a attitude with the customers needs to be shut down the store on Windsor spring road

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Tyler moore

Aug 13, 2023
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Yes I'm an ex employee there as I didn't like how things were going in the establishment as certain employees were favored and others treated not that good. I witnessed a box of Liquor delivered to the store for the district manager and we don't sell alcohol in the business at all, and no one says anything about it.

I don't think it's right or fair when I see them firing someone based off it looks wrong on camera but no proof besides it looking wrong but the district manager can have liquor delivered to the store on camera and it's ok. That's more wrong then anything.

The LLC I did work for was Osman enterprises and they been getting away with too much for fausly accusing there employees showing favoritism and just treating employees like crap. He needs to be corrected or shut down as I…

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Johnny Peña

Aug 13, 2023
0

I went to the Little Ceasars location at 4660 Sonoma Ranch Rd Las Cruces NM 88011 it was 3:20 pm I was on my way to work, which is 22 miles out of town. I work night shift from 430 pm to 5 am.

There are no food services at my work during night shift. I stopped to buy myself dinner. When I ordered a thin crust pizza at the drive thru, the employee told me that they had just put those pizzas in the oven and it would be 8 mins.

I told her that it was fine. I paid at the window and she told me to wait in the back and they would take it out to me. While waiting for my pizza two other cars waiting after me received their food order while I still sat there waiting.

I finally told an employee who came out that I had been waiting for more than 30 mins and told her that I had to get to work. she…

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Latoya McKinley

Aug 11, 2023
0

Did an online order at 5:55 pm on (8-11-2023) and NEVER RECEIVED an email stating that my order was ready didn’t receive my order until 7:35pm. Never got an apology or anything worst experience EVER.

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Christina Yslava

Aug 11, 2023
0

Just with witness, employee handling cashand register and did not wash hands before going back to prepare pizzas very very Disgusting!!!!!

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Deborah Lynn Seid-Arabi

Aug 11, 2023
0

On Tuesday 8/8 this week, I experienced the WORST service ever! I placed an online order bot wanted no Parmesan on the 4 crazy breads because my daughter & grandchildren are vegan. It took me a half hour to get through to the restaurant by phone to request this!

After 2 hrs I still had not gotten an email telling me that my order was ready for pick up! We were busy with our visit & fortunately my grandchildren weren’t hungry yet so I was not too concerned over this!

I knew getting through by phone to ask about it would have taken at least a half hour so I just drove up to the drive through window. The order was ready but lady there was irritable & offered no apology when I explained how I was never notified that my order was ready even though it had been over 2 hrs!

She acted mad at me!…

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Kay box

Aug 9, 2023
0

and the sign on the door for the hours say they close at 10 the couple that ran the store before they left never more less closed at 8 you can say and they had pizza in the warmers till at least 10 pm they would start closing bout 930 pm . Kay box

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Cassandra Nickles

Aug 8, 2023
0

Would give zero stars if I could be they don't have that option. I paid with a 50 dollar bill for cheese bread that cost 5.46 tax included. That gave me back 24.54 said they can't give me the missing 20 back until tomorrow if the drawer is over but as I see it they have stolen my money

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Quentin Fox

Aug 6, 2023
0

THIS IS NOT A COMPLAINT. This is a good review Nicole out of Oxford Mississippi did a great job taking my order and I think she should be recognized best service in town.

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Sherry Lest

Aug 5, 2023
0

I placed an order at approximately 10:15pm on 8-4. When I went to pick the order up on Copley Road in Akron ohio 44320, the employees were too busy on their phone so I waited over 5 minutes for someone to come over.

I got home with the order and it was missing the stuffed crazy bread and the garlic butter. I’m a 55 year old widow working 7 days and minimal 70 hours a week and trying to help raise my 6 year old granddaughter.

I receive no benefits from my late husband and no public assistance, so every penny counts in my household. I tried calling the store at about 10:50 and no one answered. I am appalled at the lack of customer service in the workplace and total disregard for customers.

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Chris Fitch

Aug 5, 2023
0

After ordering and paying for my food which was only a hot and ready an order of wings and a 2 litter of soda I was told to pull over and wait. That was a none issue.

However after more than 25 plus minutes and watching more than half a dozen vehicles come and go I approached the window on foot to check on the status of my order. When someone came to the window I asked about my order.

First response was don't yell at me which I wasn't. I again attempted to find out the status of my order and was approached by a different employee telling me to leave. Obviously at this point I was on tje defense and sternly asked about my order.

After no result I went inside the store. Again the same employee as was at the drive through comes to tje counter and again says don't yell at me. I asked for…

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Brittanee Ballard

Aug 2, 2023
0

They are the most rude, u professional staff I have dealt with. I've done uber and doordash there many times and each time is awful. Today was the icing on the cake. This place needs to be shut down. Supposed to be fast service, but you get workers ignoring you, snapping at you, and slow service.

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Carly Love Shumate

Aug 1, 2023
0

I placed an online order at 5pm to pick up at 6pm. It is currently 630 pm and they just let me know they sold my order to someone else as hot & ready. I have seen 2 people come in with custom pizza orders, not hot and ready, and get their order & leave.

While I am still sitting here. This is ridiculous. I will NOT be back to this Little Ceasars. The store was Mt Airy, NC.

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Cheryl Hagens

Aug 1, 2023
0

Don’t make orders with this location. Poor service.unreliable delivery people.

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Jeremy brookmyer

Aug 1, 2023
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I don’t know what has happened to the grube street in Springfield Ohio’s location but I’ve been a loyal customer for years and over the last few weeks it has been terrible, the employees are rude, loud, cussing ive had long waits on hot and readys and have even seen managers in their vehicle smoking weed i hate for you to lose a regular customer but i dont think i will be returning

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Sally mcclain

Aug 1, 2023
0

The location on grube street in Springfield Ohio is the worst store ive been to, the customer service is terrible they are rude, i had to wait 45 mins for a pizza and there two managers outside in their car smoking weed, i have been a loyal customer for years and i dont know what has been going on the last few weeks but i will not be returning

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Billi poole

Aug 1, 2023
0

Visited your location on concord in Beaumont texas and placed an order at 714 pm for 2ebm pizza and cheesy bread. Was she’d to go around the front door then to bring out. At 746 pm I drove back through the line to ask where in the world my order was.

The “manager” said she was still waiting on the crazy bread. ” She then said they were backed up did I want to see her screen. No I want my bread. I then asked for a refund so I could go elsewhere and she said she don’t do refunds n shut the door in my face until she brought my food to windows at 749 pm This is a very sad location with rude employees rude manager slow service There could be no one in the parking lot and

it still takes 20 minutes for a hot and ready. What’s the point of hot n rest of they never rest!?!? I will never go back…

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Sam Barron

Jul 31, 2023
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Under cooked $30.00 worth of pizza!!! Ridiculous I have to file a complaint I want to be refunded immediately or a replacement!! Not satisfied at all!!

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Haley Rodriguez

Jul 31, 2023
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3 boys outside of vaping and jumping on trash can, kept entering and exiting from side door. Girl making pizza had booty shorts on where her cheeks hung out, very short tight revealing top. Looked like they brought all these kids in from a beach.

ughhh really more people, i'm gonna break that damn thing.... Put my code in order was in 1&3. It only opened 3. Told guy and he just started at me. Reach in and grabbed me my order. Told him I had 2 pops too.

He yelled to the back of there was more bc fridge was empty. it's in the back, it's warm, she's gonna have to like it and if not oh well. Pizza was raw, like it was hurried thru the oven.

Pretzel crust pizza was on regular. Pizza was just crap. Not to mention the order of bread sticks had 5 full pieces and 1 end piece. always came with 8.…

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Pauline Rosales

Jul 28, 2023
0

Customer service is bad kept me on hold for 16 minutes so hung up I'm sure they were happy about that also went and picked up my pizza and the guy charged me 83 cents for ranch dressing which is ridiculous I'm sure little ceaser needs 83 cents right give me a break and if that guy who charged me 83 cents if family members walked in he'd have know problem giving it to them of know charged clean up your act because you all got some bad reviews retrain your staff someone should go under cover like under cover boss and

you'll see what we're all talking about

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Jamie

Jul 28, 2023
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I ordered a pizza and it was the worse pizza I ever got stuck to box just a mess and the lady at counter rude and inexperienced

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Michael Goyco

Jul 24, 2023
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I was fired cause i clocked out on my time to clock out on July 21 at 5:00pm 2023. I worked in Rohrerstown road Lancaster Pa

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Tracy knight

Jul 24, 2023
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Went to order a thin crust Supreme. Paid full price $14 and change. Got the pizza home. Only mushrooms onions pepperoni and hamburger. Looked like pizza had been sitting for quite sometime. Took the pizza back and was told that I was informed beforehand of ingredients they didn't have which was a boldface lie.

My money was refunded but what about my inconvenience? No apology. Sunday dinner ruined. Horrible experience. I enjoy the Supreme pizza. Just over all back customer service!

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PANA SAETANG

Jul 23, 2023
0

Today I bought a sausage pizza. When I open the box I am very disappointed I count there are 17 pieces of little sausage for the whole pizza. Now I understand why LITTLE PIZZA is.

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Beverly Bean

Jul 22, 2023
0

Purchased a little Ceasars gift card in April to give away at an Easter Event. Have tried to use the card every since then, and it will not work. I have called Little Ceasars corporate office at least 5 to 6 times and every time, they stated they were mailing me a replacement card.

This is July and I have yet to receive a replacement. I just want my money back or a replacement card that I can use. Is that too much to ask for?

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Jesse O'Riley

Jul 21, 2023
0

Called to order a pizza at 9:25, it rang until 9:28 when a girl answered and Said they close in 2 min, after she hung up I pulled lil ceasers up on Google and it said closing time is 10 p.m. on that Thursday and it said was updated by this business 2 days ago. I was lied too because the employees are lazy and because of that I couldn't get supper to my kids that night

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Charles Anderson

Jul 18, 2023
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I ordered a large pepperoni and crazy bread I got stuffed crazy bread and it wasnt cooked all the way and the pizza had ten pieces of pepperoni and was in line for twenty m hiinutes

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sean simmons

Jul 17, 2023
0

I ordered a pizza and several sides online, with the delivery option, which apparently was outsourced to door dash. The door dash driver arrived at the little Caesar's location that the online site was providing a readiness status update. When they arrived they called me to advise that the store claimed not to have any record of an order.

It is almost 2 months, and 6 phone calls later and I still have not received a call, email or refund from anyone. This is theft at this point!

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michonda

Jul 17, 2023
0

Yesterday i ordered pepperoni cheesy bread when i got it the box was do greasy n cheesy bread was running with butter i talk to manager jenna who said that how it supposed be. I know not i ordered there every werk.

Another thing thry was spray chemical n wiping wall n moping floor wthout gloves n not washing hands n touching boxes n open it up. That is nasty. fort campbell blvd clarksville tn around 3:45. The other black manager is so wonderful n have everything together.

This jenna manager need more training. i didnt like her attitude

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Eric Sandwrs

Jul 16, 2023
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At 2pm Sunday in the store at 711 E Broadway RD (Tempe AZ) I noticed the little girl at the cash register handling cash from customers. Then I watch her go around the side and prepare the pizza dough in the pans without washing her hands nor using any plastic gloves.

I watched her come back to the register to ring up more customers, then she went right back to making pizzas (flatting the dough) with her bare hands without washing them first. I was so afraid to eat the pizza that I ended up giving it to the first homeless person I saw.

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Steven Lane

Jul 16, 2023
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Burnt pizza and can I get a hold of them since last night Maryville Tennessee store I ordered two hot and ready burnt

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Liz

Jul 16, 2023
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The little ceasars on 427 Yarbrough suite C the employees are rude that’s ever time l go in for pizza like today 7/15/2023 the people from back were looking at the customers come in and no one help til a good 20 minutes and people were leaving that’s how pack it got

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Allison Hart

Jul 15, 2023
0

Pizza was not cooked. Dough was completely white and soft. We had to finish cooking it in our own oven at home. Not cool

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