Domino's Pizza Complaints Continued... (Page 6)

513+ reviews added so far. Upset? Call Domino's Pizza corporate: 734-930-3030
40

i have ordeted and had pizza delivered to my residence, for 8 yeard. They only come out about 100 yards short of my home. There is another way to my home that is within their delivery ratious. Tonight I ordered over $ 26 worth of good as i did last week!!!! I was called back and was informed they could not deliver my order we tried to explain to the employee that if you come in other way it is within their delivery radious, he then put on the night manager who was rude and wouldnt even listen to the fact that we order at least weekley! So no more Domino's at this Home!!!!

40

After being a customer of Dominos for 8 years and having delivery made to our home. We were informed that delivers could no longer be made to our residence due to it being out of the area. Our home is approximately 1/4 mile from the cutoff . After trying to explain that the other route to our home would put us in the delivery area the manager informed me that the district manager would not allow it . Being in the restaurant business myself I hope that any employee I have would be a little easier to deal with or more understanding to the needs of our customers .

20

I ordered two large pizzas neither one had no sauce over cooked taste horrible my roommate was sick to stomach for four hours I liked to send the rest of this crap to the CEO on that stupid commercial make him eat the rest of this crap this pizza their selling us is dog crap.

20

I ordered a cheeseburger pizza and a chicken caberna for pick up.I was told it would be 25 min as i got there 30 min later it still wasn"t ready i waited for 20 more min they were out of the chicken cabanera the pizza was burnt bad.i have been a domino"s custamer for many years now after last night i don"t want to go back. As i was waiting for my pizzza i saw 3 people say there pizza was wrong 2 walked out from waiting to put in a order and as i got there i had to wait almost 10 min to have to be helped. the store is on tuttle ave and 12th st in sarasota fl i go there a lot and i never have any problem but this was not acceptable my pizza was free but as i got home to eat it was not worth the wait morel ess to be burnt badly.

40

I and a friend ordered dominos last monday we done so at 3:15 am we were waiting for age and o at 5 am i called up this is the time dominos is due to close when we called up it said that the store was closed and so we assumed we wouldnt get our pizza and so went to sleep the next morning i woke up to texts from the dominos driver at 5:30 o i didnt get my pizza and was charged.

40

I just ordered a pizza from the university store in Durham,nc.When my pizza gets here it is the wrong pizza, so I called the store to let the manager know that I had paid for the pizza already with my credit card.They act as if no mistake on their behalf had happen and they guess someone would be back out, I will no longer be doing business with Dominos. Thank you. Mr. Kelly

40

I placed my order over the phone, the lady said it will be ready in 15 to 20 minutes. I get to pick up my order the store the first thing I see is a employee standing in front of the store smoking a cigarette. talking on his phone in some foreign language, then he comes in the store and starts bossing people around and yelling in a foreign language to some and the girl behind the counter says it will be 10 more minutes we have to make one of my pizza's because they only made 3 of the pizza's or my 4 pie order. so I was not very happy with the waiting and in the 10 minutes I waited the man did nothing but talk on his phone.

20

Pizza was in prices stacked on top of one another. I put the pieces back together to form a pie and was actually missing a piece. Call and talked to manager who flat out said she didn't believe me and that her driver would not have eaten a piece of the pizza? I would certainly hope not. She offered to remake and deliver another pizza but I do would prefer not to eat anything they made me after our conversation. Manager was very rude! I took pictured of the pizza but I am not able to attach

20

Hi , myself Harshal Joshi from India, I have ordered 1 cheese burst pizza for our guest from thier chinar park out let through online order, later on my wife noticed it that pizza was not a cheese burst but a simple one, we could not make it out since kids at home had it.. We had immediately called their outlet to lodge a complaint but no one had picked up a call. We are really upset that after paying a full price for Cheese burst , we got a normal pizza. We did not expect this type of service from them.

20

Davenport Iowa dominos general manager was just arrested Thursday charged with 2 felonies one of which was identity theft. So how long has people in davenport been giving this guy their credit card and other info so he can steal their identity? He is also being deported so dominos supports employing illegal aliens? In the past 5 years he has employed at least 2 convicted child molesters. So customers should have been made awhere that the person delivering their food to maybe their children or around their children is a convicted child molester. That’s just a community danger right there but dominos seems not to care. Is this really the image dominos wants to put off. Great owner u got in Scott ocel

40

We ordered 2 large pizza’s from your store #4931 on 2/23/2014. They arrived burnt. I called to complain and request a credit back to my credit card. The manager on duty said that they could not credit my card back, that they could only give me a credit for another pizza,and that I should call the next day. When I called the next day the manager ( Allen) was not in. The manager on duty said he would give Allen the mesage and that he would get back to me. I have not heard from anyone. I have just gotten my credit card statement and I did not get any credit I would appreciate your looking into this situation and credit my account back for the 2 pizza’s. I don’t think that Ishould have to pay for such awlfull pizza. I also think that you should look into the fact that these pizza’s should have gone out the way they did. What happened to quality control?

40

We have ordered several times from Dominoes at 1230 Rose St, #a, Elgin, SC. All orders were delivery and all were terribly slow, but the last one took over 1 and1/2 hours to get to us. Guess what? By then it was so cold it was ridiculous. If that’s the way you operate your business we can just switch pizza stores. Maybe you should look into the management?

40

When I first moved to Leeds, Al, I wasn’t disappointed that there were very limited pizza delivery options because I have always been a Dominos customer. After a trip to San Francisco I learned that I could re-create the best pizza I had ever had through Your build-a-pizza option. Time before last that I ordered, my pizza arrived completely smashed up and when calling the location, they informed me that it wasn’t their fault. If it’s the driver’s fault, then it’s their fault because he represents your company.

Almost 2 hours later, I received a replacement pizza from a driver with a bad attitude. The last time I called to order, I was at work one block away from my house and I was placing two separate orders. One to be delivered to my home for my daughter and her sitter and one to be delivered to my place of employment. I was going to be paying for both purchases. After confirming my order and hanging up, I immediately received a call back to tell me that the they told them not to complete the order because “they were too busy to do two deliveries.”

Needless to say, I didn’t have good come from Dominos that night. Then, today, I ordered online. 45 minutes later, my order arrived and it was wrong. So I called. The guy informed me that I hadn’t placed my order right and they fixed it exactly as they had received it. I had the confirmation though stating what I had ordered and his response was “well, what do you want me to do about it?” ….. “Um, I want you to fix it.” Very disappointed and at the point of writing off your company altogether if this is the service I will continue to receiver. Your local offices are the representatives of your company and if they won’t take pride in their job, then who will?

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