Contact Pizza Hut Corporate

I went for a delivery interview on September 19th the woman spoke to me as if I was going to be hired never got a phone call to discuss anything then got another message saying that they did not choose me for delivery and asked if I wanted a customer service interview I replied yes set a date and today they sent me a message saying that unforeseen things happened and that my interview was canceled I feel like I am being discriminated against I have a family to feed I do Uber every day I may not have the best vehicle but it runs and can get me from point a to point b so I do not see why they did not hire me and why they offered another interview for a different position and then canceled on me this is ridiculous

Employees don’t understand English and continue to hang up on me acting like they can’t hear me

Ordered pizza on 7/28/2023 pizza wasn't made as ordered and was burned call spoke with manager told him my complaint he said it would take 1 hour and 30 minutes for order to be delivered because he only had 1 driver but he could give me a store credit my total order was $28.32 on today 7/31/2023 I called to redeem my credit first they tell me I only have $10.00 store credit and my order can't be delivered becas to be $16.00 or more but the pizza I originally ordered was $15.88 this is bad customer service it was the rocky

Called Pizza Hut in Hampstead Md directly and placed my order and paid by cc over the phone. 15 min later, I get a text from door dash stating they are on their way and to have cash ready! Door dash shows up and won’t give us our pizza because we won’t hand over the cash. I checked my card and indeed it was already paid for at Pizza Hut! Door dash calls her manager and was told to report us for not paying. Pizza Hut manager said it wasn’t their fault and won’t give me my money back! Horrible customer experience!!!

My entire order which contained an order of breadsticks and your chicken melt. Nothing looked right. Nothing tasted right. Like it was over or under cooked.

Joplin MO rangeline store. Emily Gonzalez manager.
3 hours after opening dining room still had chairs on tables.
Rude employee.
Unattended register and dining room. We had to keep calling them from the back room to order, to pay, to ask a question.
No menu on wall, table, or at register.
Manager didn't know how to give refund and had to take our number someone else could do it layer after our order was messed up.
The only unlocked door blocked the handicapped ramp entrance. We asked them to open it and they didn't. Still had not by time we left. Manager said she wasn't required to.

The PizzaHut in Boonville, MO was horrible, I was told that its owner paid exceeded money to his employees for being disrespectful to customers, I can't even imagine how they treated everybody down there, Not only that, My foster family member gave information that she ordered a pan sized cheese pizza because she has a 4 year old son that loves cheese pizza, and a large Pepperoni and Sausage pizza for delivery to the house where she's helping a 86 year old woman to look after kids, and the delivery person never arrived and no response either. Worst of all, there was supposed to be a remodeling person to remodel the place, and they were the most disrespectful to him than customers, and he is a African-American, and I know his Daughter from high school, and they never remodel the place since then. I demand that the place needs a new manager, new employees and no more disrespecting people in this town.

Bemidji mn location. First of all the pizza hut app for phones is atrocious, really needs a rework to be serviceable. And at this particular location the parking lot is like the grand canyon and corporate needs to get someone out to fix the parking lot of all the huge potholes, its why the customer base is dwindling, don't want to brake a car apart for some food.

On7/4/2023 I ordered 2 big dinner box for delivery.I live in barre Vermont.I payed for my order over the phone.57.13.When the dash/delivery man came he said I owed57.13 I told him I payed already and it also said clearly on the receipt bal due 0.00.so I called Pizzahut in Berlin vermont to confirm with them that payment was made and received.She said I was all set and that the dash/delivery drivers know that it’s payed for in advance always.then I got a phone call from a man I assume from dash asking to pay the 57.13.I told him that it’s was already paid..I feel like the driver was trying to rip me off.And I even gave him a 20 dollar tip before I knew what was going on Please understand the manager was really great.I love ur pizza but will never do delivery again if Pizzahut uses dash.Thank u .Robin Paige

The worker at 7221 Pine Island Road, Yolanda should be fired!!! She refused to cancel my order that I placed online due to the poor customer service she provided when I was trying to make a change to my order within minutes of placing it. I have also witnessed her speaking to a delivery (in front of customers) as if he was a 5 year old. No one like this should work in customer service and I want to speak with Corporate to ensure that she is dealt with accordingly

I bought a large 2 topping pizza at Perry Hall Pizza Hut in Nottingham, Md. I was uncomfortable when I walked in there by the stares by two young people working there. Their attitude toward me was not good . I am an 80 year old white woman. I want to add it was definitely racism I was experiencing. The website said the pizza was 14.99 and a separate charge for the mushrooms. I was charged 22.76 The worse part is they did not put any tomato sauce on the pizza. The pizza was not even eatable it was so dry. I stopped on the way home to get the pizza so I wasn't close enough to take it back plus I was not comfortable going back there. I threw the pizza away. The friend who I was to share it with me can verify this was all true. The receipt said cheese, pepperoni, mushrooms. I asked for a regular large pepperoni pizza with mushrooms. I never said I did not want tomato sauce. Not only will I never go to Pizza Hut again but I would like a refund. I tried to upload a picture of the receipt but this site will not accept the file.

I ordered 1 medium and 1 large pizza. I usually order from pizza hut at least once a week because I have a 5 year old who loves pizza. Every single time the driver calls the gate so that we can answer and let them in. Tonight, Sunday, June 25,2023, the driver decided not to call the guard gate but instead he left and and had my order cancelled. He called my cell phone from his cell phone and 3 mins after him calling I called right back. He never answered. After trying to call him several time with no answer. I texted him hello, you have our pizzas. No response. I then called the store that we ordered from which is 18510 NW 67th Ave Hialeah, FL 33015. I sat on hold for over 10 mins and now one picked up the phone. I then called the customer service number and they gave me corporate's phone number. I finally got a text back after 20 mins from the driver and he said your order has been cancelled. You need to call the store now. I called the store and I'm still on hold right now and it's been 9 minutes and 15 seconds. This is RIDICULOUS customer service and this was my last time ordering from Pizza Hut. What was once my favorite and go to pizza place is no longer

I ordered 1 medium and 1 large pizza. I usually order from pizza hut at least once a week because I have a 5 year old who loves pizza. Every single time the driver calls the gate so that we can answer and let them in. Tonight, Sunday, June 25,2023, the driver decided not to call the guard gate but instead he left and and had my order cancelled. He called my cell phone from his cell phone and 3 mins after him calling I called right back. He never answered. After trying to call him several time with no answer. I texted him hello, you have our pizzas. No response. I then called the store that we ordered from which is 18510 NW 67th Ave Hialeah, FL 33015. I sat on hold for over 10 mins and now one picked up the phone. I then called the customer service number and they gave me corporate's phone number. I finally got a text back after 20 mins from the driver and he said your order has been cancelled. You need to call the store now. I called the store and I'm still on hold right now and it's been 9 minutes and 15 seconds. This is RIDICULOUS customer service and this was my last time ordering from Pizza Hut. What was once my favorite and go to pizza place is no longer

On 6/20/2023 at 4pm I ordered 2 large 4 topping pizza and an order of garlic Parmesan wings. When I got to the store the computers were down because of a storm. The gentlemen behind the counter said the priority was to get the computers up before he could help me. I was patient and then showed him that i prepaid online if they could write down my order to start making. I waited for another 20 minutes only to be told they made my pizza wrong by adding sauce and had to make another. Afterwards while looking at the pizzas they were made poorly barely having any of the extra toppings I ordered and having ham added on one instead of bacon. The wings had barely any sauce on them to the point where they were pretty much plain. After an hour we left and decided to call corporate for a refund since all the store offered was an apology. I then called corporate and spoke with a Leon, he took my information and told me that all he could offer was a coupon for 2 large 3 topping pizzas. That doesn’t even cover my whole order. I asked about the wings and he said all he could do was the coupon offered. After I hung up my wife called back and asked for a refund rather than a coupon. the lady I then spoke to said that in the terms and conditions it’s either a refund or a coupon and since I accepted the coupon I couldn’t get a refund. Leon never told my wife that she had an option he only offered the coupon. I would like a refund for my entire order since a coupon for large pizzas doesn’t cover my entire order, time wasted and poorly made food.

On 6-16-23 aT 9:00 pm, I went in to order a pizza for take out. I stood at the counter for 10 minutes and could see the employees. I finally tried to get their attention to make sure they knew I was there. They continued to ignore me and I left. This is unacceptable.

I called at 9pm and the girl asked my phone number pick up or delivery and my name then didn't say anything else just put me on hold for a long time..then I called back they didn't answer..my husband then called and he was asked if pick up or delivery also and he was immediately put on hold for a long time..they never came back on..he hung up and called back and the same guy by the name of ege answered and my husband asked if they didn't want to do deliveries or make pizzas or what ..the guy stated they were closed..my husband said why didn't u just say that when we called instead of taking our order and putting us on hold snd never coming back on..the guy said "I don't know why they did that" my husband said "well u r the one that did it..that guy said he didn't recall that! He was lying and this customer service is horrible..they lost a good customer

My complaint about the pizza hut#026559
2426 S Kirkman RD ORLANDO
MY PROBLEM IS WHEN I COME BACK TO PICK UP MY PIZZA AFTER 15 MINUTES. THE PERSON ON CHARGE TOLD ME THAT THEY NEVER MAKE IT. When asked the manager for my money back response without respect ask her for her name she refused. Not wearing a name tag anyway

So I ordered Grilled Chicken Arrabbiata pizza medium and the pizza description clearly says no mushrooms but the pizza I got had no chicken but mushrooms. I am allergic to mushrooms and I ate 2 full slies as I was not expecting mushrooms in it. Later my toung felt itchi and thats when i realized it had mushrooms. How can they make such a silly mistake while making this. This is serious issue as my health is getting impacted by it. Also when i called the lady in the store she said the pizza was made by a trainee and since he is new he tends to make such mistakes. This is totally unacceptable. She said she will send a new one but this can be a life threatning issue and I m really scared to order pizza next time from their store. This is my worst experience every and it should be quickly escalated.

The post falls pizza hut employee was rude to me over the phone while I tried to give my card information and accidentally said the wrong zip code and she treated me very poorly. She started throwing a fit and when I asked if we could just try it again and she did not act civil in any way and gave me all sorts of unnecessary attitude the entire phone call. She called me back after I hung up to tell me that my number was banned from all pizza huts and yelled at me with a lot of disrespect. The employee service at pizza hut is terrible and they have the customer service of an 8 year old.

Whe order a thick crust and when whe got there to get or pizza thay sold or thick crust pizza and gave me a thin crust pizza and I took it back in and the women in charge I told her that whe ordered a thick crust pizza and she raised her voice at me and said that it was a thick crust pizza and I paid 20 dollars for a pizza I didn't ordered she wouldn't do enything about it whe whe love pizza hut and there pizza but I don't know if whe will go back or not thank you

Waiter charged my card with another couple’s bill and vice versa on my card. When I brought to his attention, he stated he messed up but the manager told him there was a lot of paperwork to credit back the mistake so could the other couple just give us cash to make up the difference. That is so unprofessional. They had to write a check which thankfully I know them but if I had not. Waiter owned the mistake but they manager did not even come out and apologized.

Order two med pizzas
One was correct
The second I requested NO CHEESE
but it came with cheese

Every time we get pizza from our pizza hut there is never any sauce on it. Don't they put sauce on any more.

after 6 attempts to order over
phone all i got was a long recording of buy a new york style pizza,they finally called back and when i asked why they would not answer ,the reply was you want carry out or delivery-twice, went to the location and got no sane response, taking your number out of my phone, will not be back, inept service and attitude

Ordered pizza at 333pm, 4/17/2023. Pizza arrived over 30 minutes AFTER i got a notification it was leaving the store [ i live 5 minutes away from store]. Cold, soggy pizza. $45 wasted.

I went in the other night to your pizza hut at 6463 Glenway Avenue to get a pizza for my children because they were hungry. I walked in and I heard shouting and cursing coming from the work area. I asked what the employees name was and I was told it was Sharon Eliot I believe was the name. She then waited on me and I was never treated with such disrespect. I was cursed at and called several 4 letter words beginning with f. I was just glad my children were not with me at the time that would terrify them by seeing the way a so called adult would act especially an employee at a store. I always told them that is not the way to act. I was at one time a loyal customer but now I think I will give my business to Little Caesars or Papa Johns. That is a shame because that was their favorite place now we will go elsewhere. I am sure you will lose more business if you keep people like that around. If you ask me they are toxic for the company. I will be sure to tell my family and friends. They went their to order pizzas for the games but however they will not be giving you the big orders anymore. Until you get rid of that worker I or none of my family or friends will give you our business. I wish you the best but if you keep that around you will keep losing business.

Ordered 'tastemaker: pizza : lg 3 topping for $10.99, and was charged 18.66 called call center twice, on hold total 45 min., Told me call store, called store n they said to call call center, run around for one hour, wanna be reimbursed, Chalmette pizza hut, receipt 0107

I like light sauce on my pizza. I ordered pizza tonight and it was PERFECT! I know it sounds silly but it’s just my preference to have light sauce. Also the pizza was to order and the delivery was fast and easy! I ordered from Pizza Hut in Abilene, Tx. Ridgemont Dr I believe. I can get the exact address if needed.

This was the worst pizza I've ever had!!!! Was dry cold and there was no flavor.. asked for extra cheese and didn't receive it. Pizza was under cooked, cold, I'll never bye another meat lovers again.

Pizza was under cooked I had to cook it when it got here. Cold and tasted very old we couldn't even eat it because it was so nasty I ordered from pizza hut alot and this is the first time I've ever had a problem I'm very very unsatisfied my family was very disappointed. Thanks Melinda

Had a online order for delivery,while on our honeymoon.in servierville,Tennessee.didn’t receive everything that we ordered.pizza was cold,hard to even chew.was not happy with the end result.lost business!!

We ordered a Pizza from the Deerfiled Beach FL. Branch. The pizza never arrived. The app showed it would be here by 7:05pm est. At 7:15 I called and was told it left 10 minutes ago. At 7:35 I spoke to a manager that said 6 minutes out. At 7:55 I called to cancel the order and was told the manager could not refund me because he left and to call back tomorrow. I called my bank and began the process to stop payment. At 8:05 the driver called looking for my address, I told him the order was cancelled. At 8:15 the driver showed up at my door! I told him I had cancelled the order and to take it back. Worst service from a food delivery company I have ever had.

We ordered a medium cheese. sausage, mushrooms, green olives pizza and a six piece wings from your 2001 West Highway 52 location in Rochester, MN on 3/14/23 at 5:35 pm. This was ordered on line. My wife and I are here for a couple of days due to her appointments at Mayo Clinic. When we ordered, it said our order would arrive at our hotel within 25-30 minutes. After an hour I called the local location and they said they were running late and that the driver was on his way. After another 30 minutes we called again, asked for the manager in charge -" Elisa" said she was and we asked once again when we would receive our order. She responded again that the driver was on their way. After 1 1/2 hours of ordering, our food arrived cold and the pizza did not have the correct ingredients. We are long time customers to Pizza Hut and being in the customer service industry I'm pretty certain this is not how you expect your businesses to be run. There are many options to order good pizza and to being more honest on the timing of delivery arrival. I would appreciate a response to this email.

8254 Maurice Duplessis worst restaurant ever. The woman that answers the phone is very rude and says she has no time to talk to you. The manager yells at custumers and then hangs up on them. I give this restaurant 00000000000. Never ever will order from them again. I hope someone does something about the management in this restaurant.

i ordered my pizza from pizza hut yesterday and it hasn't been delivered and i have paid the amount and now ordered it is also not showing on my app. I am attaching my deducted amount statement.

I ordered a BIG NEW YORKER... I counted exactly 16 pieces of pepperoni only on it. I'm very very very disappointed. I'm on disability now and I can't afford to be robbed like this.

On March 5th, 2023, around 10 p.m., I ordered a stuff crust 3 topping medium pizza. When the pizza arrived, it was cold and dry. So I thought maybe if I warm it up, it will taste better. The next day, I threw it away. I always order from this pizza Hut and never had an issue. I would like a refund, please, and I will stop ordering ordering at this time

we called ahead to place a dine in order for a pizza they said it would be ready in 20 minutes so we put on our coats and headed for town 4 miles away .we arrived and were seated .we told the server what we had ordered. she then took our order for drinks. she brought us our drinks. we sat there and waited for twenty.I told my wife to go up and see whats going on .she said they were having troubles in the kitchen,another 10 minutes went by and they brought our pizza. the pizza was look warm at best . next time the server came around i let her have it and told her how disappointed we were so she went and got the manager.She said she was sorry we had to wait but had trouble with her personal and that she would make it right I told we had called in in the order way ahead of time we had to wait more than 40 minutes then got a cold pizza. besides all that the pop I was drinking had a big chip out of the rim of the glass.all she did for our long wait was 5 dollars taken away from our bill with a coupon. we are seniors and may never go back again. I filled out a form from our receipt that says how did we do and have heard nothing.

My husband brought home my order for the family. However, the pan pizza wasn’t pan, it was hard to eat the crust because it was so hard like it was left out for hours. Our brownie was also hard and tasted like cardboard. The wings were fine. I am totally dissatisfied with my food. And for the price of 49 dollars. You better believe this is why I am writing you today. This is such a ripoff. I would like a refund for my pizza and brownie. Like I said the wings were fine.

I made an order online and I always got a person from Pizza Hut to drop it off and I didn’t know they changed it to door dash. I didn’t get a location of the driver and didn’t get a call that it was delivered. I never got my food. I want a refund. I called and when I asked for a refund she hung up on me and was rude.

On 02/19/2023 at approximately 5:30 pm, I ordered a lg.handtossed ham, sausage, green pepper and onion pizza to take to work with me . When I took my lunch break and opened the pizza, It was missing the sausage.I was very disappointed not because of the missing sausage but, how unprofessional the employee to whom I talked to on the phone..She actually yelled at me and hung up the phone without actually listening to my complaint

1st night my door dash order was 40.00 for 3 items and my cinnamon buns were burnt or overcooked. Tonight..02/14/23...I called the restaurant directly and told them about the burnt cinnabuns.I placed an order for 3 things and my order came to 25.26. 1. why did I get charged a 4.99 convenient service fee?
2.A 20 oz.Dr pepper is 2.39 cents?
3.my cinnabuns were undercooked this time and my parmesan bites were still cold. Now I would like a refund. please

We ordered online and got a email from Pizza Hut saying thanks for your order!!!! We get to the Pizza Hut location in York and they said it was not confirmed on their end. .. They did not do anything to either resolve the situation or anything and in my book that is poor customer service!!!!! And that Location has lost my business!!!!!
The location is
212 S. Lincoln
York, Nebraska 68467

Yes I live in Milton Florida and I've been getting pizza a long time from Pizza Hut in Milton Florida the delivery service and we got one medium pizza with Plano pepperoni a small thing of the center stick and it cost us $28 what the her daughter Melanie Watts our address is 6105 car c a r r Road Milton Florida 32583 we don't really come on load so if you're going to send us anything send it to mailbox thanks and have a great day

Pizza was burned and cold at the same time. It was very dry the wings were NOT. Garlic/parm and hardly any sauce on them. This was at pizza hut 540a in Lakeland Florida 33813. Too much money to NOT get good food. Very disappointed and I will let everyone know.

We ordered a pizza and chicken wings it was delivered COLD over an hour later. My family tried calling the restaurant on Boniface in Anchorage, AK 99508 . The Pizza Hut #039129 hung up the phone on us. We wanted to explain cordially about our disappointment with our order. My family will no longer order from Pizza Hut again, we are sorry about this experience because we have always been satisfied and this is the second time that we’ve received cold food. We paid $41.46 with our hard earned money.

First the pizza box was half open when handed to me. I ordered pizza and mozzarella sticks and the delivery driver didn’t know what happened to the mozzarella sticks. The order was 32.00 and some change. Pizza was greasy, cold and the entire pizza had 9 pepperonis on it! Worst pizza experience ever!! Do better!! I git ripped iff!!

Ordered, waited 95 minutes till delivery- Hut was 2 miles away- they used door dash was their reason. We followed them go twice past our address.. ridiculous!! We will never order from any Hut again! This is not our first terrible encounter

I would like to have someone call me .phone number 682_970_7387 I have been a big fan of Pizza Hut all my life until now. I had a very upsetting issue with one of your employees I had one of your employees show up at my home one night saying he was delivering pizza from Pizza hut in my neighborhood and he came by to see how my pizza was the week before. I had ordered a pizza that Wednesday before. I thought I notice the man as the one that delivered my pizza. I thought that was strange so I call my local pizza hut and checked to see if that man was in my neighborhood that night delivering pizza the manage said that man worked the early shift and was not working that night that said to me that man came to my door just to see me ? I do not know this man and I am a widow 63 yrs old that was very upsetting I did call my local police and made a report of this . I want something done about this .