Contact KFC Corporate

Hello my name is Rhonda Johnson and I WAS employed by KFC in Fairborn on Broad Street. I had informed Linda Nelson and Angela that I was going to be absent on Sunday July 14th 2019. Saturday July 13th is when Linda Nelson and I had a conversation about me requesting the time off. I told Linda Nelson in the back of the store by the back door of this. She said, to me "IT IS OKAY AND THAT ANGELA WILL HAVE TO DEAL WITH BEING SHORT HANDED AND SHE SAID, "I WILL BE GONE TOO ON MY VACATION". BECAUSE I STATED THAT I RHONDA JOHNSON DID NOT WANT TO PUT ANY ONE IN A BOND. I DIDN'T WANT ANYONE TO HAVE TO COVER FOR ME. So when I called KFC today July 19th Angela disclosed to me I was TERMINATED BECAUSE I DID'T CALL OR SHOW UP!!! When Linda Nelson told me previously that it was okay for me to have the following days off between Sunday the 14th, 2019 through Saturday July 20th, 2019. So where is the no show no call when it was known I was gone to be absent from work??? WHEN THEY VERBALLY APPROVED MY DAYS OFF. LINDA NELSON IS THE HEAD MANAGER OR RGM OF THIS LOCATION. BUT IT TOOK ME CALLING TO SEE WHEN I WAS SCHELDUED AGAIN FOR ANGELA TO TELL ME LINDA HAD PUT IN PAPERS OF MY TERMINATION. WHEN LINDA SAID, IT WAS OKAY FOR ME TO BE GONE THAT SUNDAY THROUGH SATURADAY JULY 20TH, 2019. LINDA and Angela has had an attitude with me for the longest. Trying to find ways to fire me. They have cut my hours. I work hard and to go into work for other coworkers when asked. I am ill but switch around my medical appointments so Linda or Angela won't be short handed. They(Linda and Angela) are extremely unprofessional. Linda and Angela favors other coworkers over coworkers. She has told me I take to many days off work when Linda and Angela know for a fact I am seriously ill. She fells to realize I had a serve panic attack into a mild heart attack at her store on Black Friday 2018. Since then I have had to see different doctors for my medical conditions. All in the same I have worked my butt off time and time again. But Linda and Angela will pick up the phone and call me for me to come in and work time for them because they're short handed when I'm off. I go out my way to work my butt off to end up terminated because of a so called no call no show. This is extremely unprofessional and something needs to be done. I have no need to lie and I will certainly take a lie detector test for this unprofessional act. I can be reached 24/7 at (937)856-6288 or email at missrhondaj84@gmail.com. Not to mention: She has also told me that I can not express myself when they have had me scheduled and I show up for work and they say you're not scheduled for today. How am I suppose to feel especially when I walk to work(rain, shine, sleet, snow, hail or whatever)??? As hard as I done worked for KFC despite all. How can you terminate me when you specifically said, my request was granted for my absence by Linda Nelson and Angela backed her???

Rhonda Johnson 7/19/2019 @10:33 p.m.

My husband and I purchased the 16pcs family meal today (7/18 @ 1630) through the drive thru. We were very disappointment to get home and realize they only put 12 pcs of chicken In The bucket. It’s very frustrating as a customer to realize your order is wrong once you’re home and sitting at the dinner table with your children. Who truly expects to have to count their pieces of chicken when going through the drive thru? This is unacceptable service and no different than stealing from customers. While I understand KFC corporate has no control over each location, you do however, have control over the quality of people you hire. My husband and I spent $46 for a meal that was not what we paid for and we are not making the trip back in the middle of dinner. How disappointing.

ON TUESDAY 7/16/19 I WENT TO THE KFC ON CANDLER RD IN DECATUR GA IT WAS THE WORST CHICKEN I EVER HAD FROM KFC IN MY 59 YEARS. I LOVE KFC ORIGINAL I ASKED FOR THEY SO WHEN I OPEN MY BOX IT LOOKED CRISPY SO I TOOK IT BACK AND THE YOUNG LADY STATED IT WAS ORIGINAL IT WAS JUST FRESH I WAS HOT SO HOT I HAD TO WAIT TO EAT IT. I LIVE AROUND THE CORNER BEFORE I COULD GET IN HOUSE HAD TO GO TO RESTROOM THE NEXT DAY STOMACH UPSET WENT BACK YESTERDAY AND GOT BAKED THEY NOT COOKING THIS CHICKEN DONE ENOUGH. WILL NEVER EAT THERE AGAIN.

I went to KFC in Midwest City, OK this evening. To start, they hand me a HOT drink with no ice like it’s no big deal. I ask them why it had no ice and THEN he tells me that they are out of ice. I’m pretty sure if you tell someone that they will get hot soda they may not want to pay for it. In the meantime same person is running my debit card and hands it back. I ordered hot wings so he tells me to pull around. I’m like, I’m waiting on my receipt. He THEN tells me the computers are offline and have been since 9 (it is about 10ish) and he was unable to print a receipt. We go back and forth for a minute because I have never heard of anything so asinine and how do you not notify someone, especially paying with a card of this prior to scanning their card. He then goes to get the manager, Prince, who states he could get MY cell phone and take a picture of the screen. He literally talks to me for 5 minutes on how a credit card machine works and does nothing to put my mind at ease because at this point as far as I’m concerned they are crooks that already have my information. Displeased is an understatement to what happened today and if something shows up on my credit card all I have is a silly screenshot of their computer. I have ran into several problems with this location over the years, but they were minor. This one takes the cake. I really am not sure how you guys even keep this location in business with how they run this store! This is ridiculous and this is the last time I will every visit this location or any KFC for that matter in a long while. If nothing else, communication is key. Maybe I wouldn’t have been so upset if they would have just opened their mouths and communicated all of the deficiencies beforehand and gave me a choice in whether I wanted to order a hot drink or swipe my bank card and NOT get a receipt. I really hope you address these issues so that no one else has to endure such a horrible experience in the future!

Well the two experiences at the KFC in sandy Utah have been the worst. From having a long black hair from the manager lady who refuses to wear a hair net. To having Jose stare at us out the window with a bold stare as if he tainted the chicken. He must have since we gotten sick for the past two days. He crouched down to see who he was going to make sick for the day. The manager sat in the office to plant her ass down as if the whole place could go to crap without a care. I would avoid this place unless you don't mind being sick, or eating hairy chicken.

1) person taking orders rhrough drive through tried tacking on extra fees for sauces and things already described as included on menu
I see kfc reviews are low anyway....you spend thousands on advertising then hire very questionable people to con your customers ....Dont offer me any freebies....I dont have any intention of ever going back

Your Company needs to replace the paper bags for take out food. They leak and by the time you get where you're going the bottom of the bag is wet all the way through. Maybe there is a wax coated bag, because I know we should cut down on the plastic bags. Other wise, I love the food.

KFC RESTAURANT @ Blackwood Clementon Road, Blackwood, NJ. I am a Senior Citizen, who actually "grew-up" eating KFC chicken. My son and daughter-in-law were talking about how it it had been since we all had KFC. So I put on my mobile map and away we went to find KFC. We were all excited. I bought the 10 piece meal with the cinnamon biscuits. The smell in the car, on the way home was awesome!! When we got home, we dove into our food. When they pa ked our order, they put the cinnamon biscuits in sideways over the bucket of chicken. Needless to say....the cinnamon ran onto all the chicken. The taste was dreadful. So we ate potatoes and cole slaw for dinner.
My son called the restaurant and spoke with the manager, Raina. She apologized and asked if we could come back either that same night, or the next. She also stated she would replace the entire meal, plus through in a little extra.
Well, my d-i-l and I went to see "Raina" to get our chicken. We were saying how thoughtful this girl was. Our first experience was with a cashier by the name Shanue. She asked"How many pieces of chicken are you missing? " I stated that I would like to speak to Rain. I was informed she was VERY BUSY! Supposedly, When he informed Raina that we were there. We waited 45 minutes.......meanwhile, observing how uncohesive this "team" of workers actually were. Each one bickering with another, saying what they were or were not going to do.I
Finally, Shane called us and handed us a bucket of chicken....lifting the lid and stating, "see? Fresh chicken" She did this three times. Then proceeded to place cinnamon biscuits on top of the bucket of chicken. I stated weren't we supposed to get something else? We were told no, this is what Rains said to give us. As we were leaving, this cashier proceeded to tell the next customer about "giving away food to SOME people. My d-i- l found her to be quite disrespectful and stated it she had anything to be said....She could say it to our face and that it was their fault, that our order got messed up. When we were in the car, I called Rains myself and asked about our replacement order. She in turn replied "No, chicken & cinnamon biscuits are all you get. Plus she stated that we "threatened her employee! I was completely dumbfounded.
As a manager, she had no control of her team, every worker there was doing their own thing, not helping one another at all. Also when I asked the cashier for her name, she smiled, covered up her badge and just laughed. Totally rude!!! So for dinner tonight we ate just chicken.
As I stated previously, I am a Senior citizen, on a fixed income. I spent $30 on what I thought was going to be a delicious experience. Instead, it was a total disaster. I will NEVER patronize this KFC again and will also submit a review on social media regarding my experience there. KFC is nothing like I remember it be.
If this is the new, modern KFC, that shows no respect to its patrons....you can keep it!
Sincerely,
Linda S. Spruill

Store # J625104
Fort Stockton TX 1304 N. U.S. Highway 285
Ticket # 2084 8:31pm
My biggest complaint was the employee's trrible attitude. The multiple mistakes she made I believe would have been less if she wanted to be working there. Based on her bad attitude it seems she is extremely unhappy with her position.
I can understand her being frustrated or stressed based on that it didn't appear that she had sufficient help and that the speaker in the drive through was not working however that doesn't make it acceptable for her to take her frustrations out on the customers.
When I was ordering the first combo and asked for coke she sharply (with what seemed to be attitude) that she didn't have coke so I told her Pepsi where as she did not ask for a size, second item there was no issue other than that she seemed frustrated the entire time, the third item I asked for the dorito tacos she asked me what kind of tacos so I cleared my throat and spoke up saying again the dorito tacos now she seems to be getting mad and said there are different types of tacos which kind do you want, not knowing that there were different dorito tacos and thinking she was having a hard time understanding me I told her again making sure to be precise in my pronunciation.
Now she starts slapping the back of her hand in the palm of her hand and with a over the top attitude she says there are three different tacos so which one do you want (still not identifying the options) so my wife asked her what the options are so we finally got through ordering some tacos.

After taking our order it seemed she went back to make the order. She brought the items out, handed them through the window and without saying anything abruptly walked away. I wasn't sure if we had received the entire order or if she was going to get other items so I asked my wife to make sure all the items looked to be there. Noticing that we didn't drive away immediately and without coming to the window she asks (with seeming attitude) if we were missing anything which it didn't appear that way initially so we left.

After returning home I started to remove the items and noticed that the tacos were loosely wrapped so that the shell's were showing and the taco meat was at one side of the taco, one of the tacos contents had came out of the taco completely and was in the bottom of the bag.
I had also ordered a two piece meal and a three piece meal but received two, two piece meals but was charged for what I ordered, no napkins, no forks for the mashed potato I also noticed on the receipt "CChip cookie" which we didn't also received.

I didn’t receive my cookie with my meal !

We went to a KFC in Brigham City, Utah, a week and a half ago. It was a Sunday, in the early afternoon. We were traveling with another carload of family members. We have eaten there several times over the years when we have traveled through Utah. We left the business without ordering when we learned they had no extra crispy chicken. This evening we have come back to Utah. We went to the same KFC only to find the only extra crispy pieces were wings. We left and drove to Ogden to the KFC there. They had no extra crispy. The girl said it would take 30-40 minutes to cook some.
In frustration, I ordered chicken strips only to find they had no ranch dressing. My husband said, “I’ve never seen you this irritated when we’ve eaten out.” Please either take extra crispy chicken off your menu (and I will eat chicken somewhere else) or keep it made during the day. If you’re getting low, cook some more. It would be like McDonald’s never having hamburgers on hand. I’m sorry for being frustrated, but I’m tired of going to a business that advertises a product, and it not being in stock.

My contact reference complaint number is P6W25.
Whereas noone has contacted me regarding this complaint. I mainly want to know if anything has been done to correct the surly and disrespectful behavior of the manager had contact with over my wanting to order ala carte rather than the menu board.... And was refused service if I didn't order off the menu board.
I need to know if he and the waiter are still working there, so I will know not to go back to the store involved.
I have been going to the same kfc store for probably 20 years.
John Niner
jniner@cox.net

We ordered a 20 piece did not get all the pieces
Then didn't get all our sides plus the extra sides we paid for
The chicken was pink and taste rubbery
I know it was close to closing time but that's NO excuse!

Yesterday, June 8, 2019 around 1200 we ate at kailaua kona kfc. The food seemed ok. But today June 9, all 3 of us who consumed the food have been suffering with diarrhea and vomiting. I am also 25 weeks pregnant. We feel this is linked to kfc because it is the only thing all 3 of us ate together. And we all started the symptoms of food poisoning around the same time.

I order food but one of the cashiers were very rude her name is tracy she work at the state road office in akron ohio she needs too learn to talk nice to peoples. I think tracy needs to be in the back washing dishes or cleaning. food were good and hot.

On May 26, 2019 at 5:27 PM I entered an order for a 12 piece meal. The store is in Cathedral City, CA, #E791045, the ticket number was 4481. While I and another customer waited for our orders, 5 vehicles entered the drive thru, in addition to the vehicles already there, their orders were taken, filled and delivered while we watched. The other customers order was a simple meal. we were both extremely upset and when we confronted the cashier he told us it was company policy. This has never happened before and I certainly not visit that store again. This is the first complaint letter I have written in over 10 years, but, I felt it necessary.

We have visited KFC Hereford twice within the past month and the man dealing with us (Derek) has forgotten a key aspect of our meal both times. Quite frankly it’s shambolic. The next time I attend my local franchise I am hoping that I avoid Derek as I do not wish to have another meal spoiled. I would like the manager to get in touch.

I have given only 1 star as wasn’t possible to put none!
We came into Lowestoft kfc at 6.13 today, I really wish we had just walked out, we had to ask staff to clean tables, only customers using tables there were filthy, along with floors, it was only when hubby asked again that they finally under protest cleaned them, no other kfc we visit is ever in such a state, sorry but won’t be visiting again. Checking the I store cctv should be enough proof

I Just paid $40 for a family meal in the drive-through and coppers cove Texas. There’s no one behind me in the drive-through line but I’m told to pull up to the bushes and wait because on my car is on a timer and it affects our time. So to keep your time down you cheat by making customers pull up and wait. If there’s no one behind me I should not have to pull up and wait

My son loves KFC... wants to go every chance we get... we live outside of Denver Colorado. We have been to FOUR different locations and have either not been able to order or the service was horrible. We even waited inside at the counter for 15 minutes... finally left, went through the drive thru for them to tell us they were out of chicken tenders... I am just amazed that it has been bad service or no service at all of the different locations... really?

I have been to the kfc on liberty street in York South Carolina several times in the past month and the service was bad. The first time we waited at the driver through for 15 minutes and there were no vehicles ahead of us and only a few other cars in the parking lot when we finally got our order we received the wrong order took the food back in and they were very rude and acted like it was our fault. This evening we went back sit at the drive threw and no one ever takes our order we look around and then very employee was outside. I wish I had taken a picture, but I was to mad to even think about it at that time.

The store on Perrin bietel near loop 410 San Antonio Texas not sure zip code, it’s was somewhere around 5:30 5-21-2019 on Wed. I pull up at drive thru got delayed response then when we order two pot pies the reply was ....we have none, order 1 piece Breast meal no breast, k order 5$ tenders and the new nachos they had but took about ten min.mean while behind a line was forming were like good luck to other people. So I didn’t order for myself so Friday of that week I pick up my granddaughter and ask how was the food from KFC she said tenders only no side nachos were awful the way she explained how they were made she didn’t eat ...dog didn’t even want.She lives with her grandmother not even a mile away but she didn’t have reciept so they didn’t go back. But I mention if that happens again to take photo.I-stop a lot at different parts of town at many fast food restaurants and I have never experienced this bad.Moral of this complaint is your interest. I suggest send a employee thru drive Thru and have them check it out all negative

Hi visited your kfc store in Wishaw this evening to order a medium zinger tower box meal side coleslaw and drink peps, and a kcrush, after getting my order I drove home, to open my box and there was no hot wing, and on my receipt a payed for my side of coleslaw which are ament to come with ma meal, hope this matter can be resolved, have attached images of the meal and receipt

I just got home and no Mac cheese side which I was charged for. They weren’t even busy.

I did not receive the mashed potatoes & gravy or the popcorn chicken. The green beans & cole slaw were very small size for the price. Mac & cheese was not good, biscuits were hard. I tried to call to complain but phone was answered but no one spoke x 4 attempts, or phone was busy x 6 attempts. This franchise is awful, last time I waited in drive thru for over 30 minutes only to be told they had no one to prepare the food. I did complain & was told manager would contact me but she never did.

Found a piece of hair in my meal which I bought from KFC it looked really disgusting and put me off eating KFC food again also made me feel really sick it was absolutely shocking !!

I ordered a 12 piece meal..had to go threw
the drive threw renavations are being done.when I got home the chicken was missing half the skin all dried out didn't even taste like kfc.so I called the next day and told the manager my problem she said just come down with your receipt and we will give you another.well supperwas already cooked that day so we went the next day and the manager would have nothing to do with honoring the other managers word.it cost me over 35 dollarsfor a meal me and my family couldn't enjoy.very dissappointed

This is the 2nd time i have been there in 3 months, and the service has only gotten worse! I order extra crispy they give me origanal recipe again! My son just brought home the same thing AGAIN! How hard can it be? My freinds have already stopped going there, I thought I would give it 1 more chance. Never again!!!

I understand fast food is what it is...fast food; but that does not mean treating customers disrespectfully. Whereas the individual at the cash register was courteous, the manager was not. I asked for pickles with my order and I even asked them to pay for it but the server gave the pickle for free as there was no way to ring it. If I had known, I would have not even asked for it. The manager came over and started making snide comments that 'are we now giving away food?'. When I went back and complained about this comment, she was extremely rude, ill-mannered, uncivil, disrespectful, derogatory, insulting and demeaning. In fact, if ever in my life I have seen the worst customer treatment was in this KFC of Pleasant Hills, PA (KFC, 5130 Clairton Blvd, Pittsburgh, PA 15236). Go and enjoy the food..with bad customer treatment at your own peril. Whatever happened to Pennsylvania courtesy.....You won't get it here. Actually, KFC should hire more people especially managers like her to ensure their sale goes down the drain even sooner than Mcdonald's, Wendy's and Arby's want and give her employee of the century award.

My husband and I visit the drive-thru KFC located at 6600 Reisterstown Road, Baltimore Md. on May 04, 2019 after church at 7:26 PM.
Our intention was to purchase chicken for dinner. My husband ordered a 3 pc. combo dark meat and quickly realized he made a mistake and changed the order to white meat The clerk behind the window became extremely upset and yelled "I don't know how to change the order from the previous one" and slam the window shut and proceeded to inform co-workers about us in a loud tone of voice because we changed the order. Finally, our order arrived and she gave us the order and proceeded to yell at the car behind us "we cause confusion with our order".
My husband and I are both senior citizens with dietary limits; we both like KFC chicken and it is a treat for us, therefore we normally order the white meat..my husband sometimes forget but he was not rude and changed the order within seconds.
The lady at the window acted in an unprofessional and irresponsible, rude manner. Perhaps, she need to be train on how to make different transactions and customer relations.
We both loss our appetite for KFC chicken after that horrible experience.
My ticket number is #1171 Cashier: Tracey
Thank you

Purchased a 10 piece bargain bucket this evening but when got home we had only been given 8 !

We were traveling from Wilmington, DE, and stopped at your KFC in Milford, DE. When we arrived my Husband ordered your Pot Pie, did not have any, and this is the second tme we stopped that they did not have your Pot Pie. Then I ordered original 2 piece dinner and he ordered the same. Again, they said we only have one so he said for me to have it and he ordered 2 pieces meal crispy. They had no bisquits, and gave us dinner rolls. Then my Husband had to go to the rest room. When he came out, the said it was absolutely filthy and stunk! When he went to get our sodas, he said area you could tell had not been cleaned all day. Needlesstosay, we will not stop at that KFC again unless things change. We hate complaining but we think you should check out the Milford KFC. There is no sense to this at all!

Ticket # KFC 4-30 2019

I am sending this email to voice a complaint about substandard service I received at your Kinston NC location, ticket # 4149
Restaurant #E080059 1613 West Vernon Avenue Kinston NC 28501.

I entered your store at about 8: 30 pm and I ordered 2 - 20 pc hot wings with coupon ,2 potpies with coupon ,1 large mash potatoes with gravy and 4 individual potato wedges.

The cashier (name on the receipt is Alicia) called the order to the back as 20 pc hot wings and the rest of my order. I told her I ordered 2 20 pc hot wings ,she said I know you will get 2 separate boxes of 20 I said okay.

My order came ,I thanked the cashier and left to go home and enjoy me and the families meal. Once I got home I saw I only had 1 -20 pc hot wings and 1 individual potato wedges.

I returned to the store and told the cashier my order was short, she called the manager and asked the manager if she knew how to pull up the receipts on the cash register. The manager said she didn’t have time for that as it was near closing time.

The cashier pulled up the info and printed out a duplicate receipt because I hadn’t received a receipt from my original visit, the cashier was saying I am not going to pay for your food I have to pay my light bill, I told her I have already paid for it.

She then explained that if there is a discrepancy in an order she has to pay for it. The manager then told her to go in the office and shut her mouth she still replied I am not going to pay for his food.

The manager then looked at the duplicate receipt and pointed out where the cashier had only charged me for 1 -20 pc hot wing.

I told her I was led to believe I had paid for the full order and it wasn’t my fault the cashier messed up the order ,the manager said all she could do was give me my 3 individual potato wedges. I said ok and she said they will be ready in a few minutes, we want to make sure they are good and hot for you. I told her you know what you keep them because somebody will probably spit in them and left.

My complaint is that I feel as a valued customer I should have been treated better and probably been “comped” the 20 piece hot wings and your staff needs better training on how to handle a botched order.

I must say your manager handled the situation pretty well, it was the cashier that flew off the handle.

My contact info is
Jimmy Edwards
Email- zip316j2ya@yahoo.com

Went to KFC on south state street in Westerville ohio on May first about 7:00pm. There were three people ahead of us. No one looked over or said anything. We waited about five minutes,then asked another grumpy customer how long he had been waiting. He said he had ordered about ten minutes ago. Did not seem like there were enough people working tonight. We were not acknowledged and we overheard one employee say something about they (us) would just have to wait. Also, we took down the managers number on the plaque on the wall, it was no longer working. Not much of a guarantee. Just thought you should know. P.S Arbeys was very good.

went thru drive thru...placed order....total given was 3 dollars more than order total....told girl at window....the manager got involved....itried to tell her what had happened....I was supposed to have gotten the 4 free desert bisquits w/order.... the manager then told me to get the free biscuits, I had to spend 25 for a different bucket meal....I finally got mad and said I would be talking to corporate about it....the manager treated me like trash

I was at the store on roan street in Johnson city Tenn and got the buffet bar. It seems like that they was more interested in the drive though than the buffet bar. It was just bout out of every thing. I told them bout it. They said they just put everything out real hateful. I said you couldn't have because everything gone.

Transaction 4295, Rhuddlan, North Wales, Sat 27th April, items missing, Reg beans, large fries, fries cold. No one answering phone.
Same thing on a previous visit here but told on that occasion I reported it too late.
Thank you.

Crownhill Retail Park, 227 Tavistock Rd, Plymouth, PL6 5US Once again visited this branch and yet again ice cream machine broken this has been the case over the last few years chips too were cold also common problem with several different branches I have used
the Zinger Tower We had was more representative of a bungalow than a tower this is a shame as we really used to enjoy using KFC
Regards Rob

Came in and asked for a BARBECUE all star meal. Came out with a SPICY one

No stars!! My 88 year old father went to your location on Foothills Blvd in Roseville, CA. He ordered two of your specials on Mondays...chicken and corn. It was dinner time 5:00 today, April 22. My Mother, 83, was in their vehicle waiting in 90 degree weather. I met them at the location and waited..and waited. One person in store eating and a couple of cars in drive through. At 5:40, still no food. Two dinner specials. The manager tells me in a bit so friendly tone they ran out of corn. It is dinner time and you run out of corn? No apology, no offer of a free drink to my Dad. Nothing. The guy at the register was polite and apologetic but your Manager could care less. Shame on him. Very dissatisfied customer! I worked fast food and we always were ready for the dinner crowd. Hire some staff that anticipates a dinner crowd. Really shouldn’t be that difficult of a situation?

On 4-11-2019 ticket 33081 RESTAURANT #F036007 5321 Salem Ave Trotwood Ohio 45426 @ 4:38pm cashier Kendra I ordered a 4pc meal coleslaw and pot wedges biscuit $7.38 plus A la carter 3 EC tenders for $4.49 got home and the only things was in the bag was the 4pc meal called KFC and spoke to a lady which stated her name was Cheri@5:08pm she asked me if I could come back I stated I couldn't can you come back tomorrow I will be in the store until 3pm I stated I couldn't will not be off work until 4pm then you took my name and address and stated I will send you a coupon to get your tenders that was on 4-11-2019 as of today 4-19-19 I have not received the coupon it must be on a slow boat from china lol I would either like a refund or a coupon to get my tenders. Thanks Denise Shannon 9 Burchwood Street Trotwood, Ohio 45425 9378540197

First off I need to say that I use this KFC branch and always get great service even on this exchange. I was using the new drive thru in kailua kona restaurant # H730292. So i get to the pay window and get the great friendly service I was used to. Drive away and take a drink and it turns out it was Diet Pepsi instead of regular Pepsi. in all fairness the receipt said dt. pepsi but that is not what i ordered and never would. When I get close to home I just poured it out on the road to my house and thought nothing of it. I get home and my wife is all excited because we have an 8 piece bucket which we get two meals out of. The only thing she eats our the breast and I feast on the rest. Guess what I open the box and there were 4 drum sticks and 4 thighs. That did not go over very well but we made due that night but ended up throwing away 2 drum sticks and 2 thighs. Basically I feel that I was cheated out of half my meal because I know if i ordered that same bucket with all white it would be more anyway it will probably be a long time before my wife says maybe we should go out and get some kfc.

Aloha, Michael Dunne

I’ve never complained to a company but feel compelled to ... I’ve just tried kfc Denton rock for the second time they had no chicken after queuing for 20 mins,went failsworth rude staff and freezing inedible food not to mention wrong order KFC gorton is a no go because it’s filthy Ashton moss can’t seem to smile and staff don’t want to be there??? I absolutely love kfc what a brand but total miss management at restaurant level is ruining it

So the KFC in Remington had no white meat chicken in their store at 7:45 last night. The worker tried to give me a thigh. When I brought it back she said she gave me a breast. The worker in front of the manager asked if I was on drugs and someone needed to call the police. I asked the manager if she lets her people talk like this to customers, and she just looks at me. Showed the manager my thigh and she says sorry sometimes people get the chicken mixed up. Lied to by two people who don’t care.

Submitting this for a brother at church. Has been going through a huge battle fighting cancer. He would never file this complaint, so I am doing it for him. His name is Mark Sipkema As a matter of fact, he just had his port removed today. He is a manager of Panera Bread in Greenwood, IN

My mum bought myself and my family a KFC last night (Sunday 14th April 2019) from your Portadown branch. We went round the drive through about 5.25pm because my mum was in a rush as she was heading away once she bought us our food and dropped us home. We ordered our food (6 piece family feast bucket I think it was called) and we must have sat a good 10-15mins in the drive through after placing the order, we then got to the window and paid to then be told to park over by the fence - where cars exit the carpark - an wait for our food. The lady before us, plus 4 cars behind us also had to park to the side and back up in the carpark. Nobody was told what the hold up was or what we waited for. About 3 cars actually went and didn’t even pay/wait for their food. We must have waited about another 20mins on the side for our food to come, my mum almost had her car hit a few times by cars exiting the restaurant car park because of where they made us park. Eventually then they brought our food out with no apology for the wait or anything (still unaware to why we waited so long) and we literally got to The Bann Bridge in Portadown towards town (not even 5minutes after getting our food) and I wondered why my legs/lower stomach etc was burning (I’m due a baby any day now so being heavily pregnant I was scared to what was wrong) I lifted the bucket off my knee where I’d set it thinking it was just very hot to find my jeans plastered in grease and my white T-shirt too, all brand new clothes. Not only covered in grease but also the red dye from the bucket had also ran through to my jeans and top, these which I only bought new recently as I needed new clothes to fit me being pregnant. It was also all over my mums new car seat where I was sitting. I had to place in on her passenger side floor and it left her carpets in a mess too. I have pictures to attach, my phone can also provide dates/times and where photos where taken if need be. I’m a very big fan of KFC, I could go anywhere and kfc would be my first choice but I’m very disappointed with this deeply, ill be even more disappointed if my clothes are now ruined as when I took them off last night I had to shower as the grease was stuck to me it was that thick through my clothes!

Our WiFi was down last night so that’s why I’m only getting my email across now to you.

Went to the KFC in Glenwood Springs and this is my third time there and they have no chicken we were there at 815 pm to get food. They had a lot of people coming in and the girl locked the doors!! We left with no food

Today I ordered a number 9, I paid I was told to pull up I waited 10 minutes when I received my food it was badly burnt, pictures below. This is a constant problem with the KFC on portage road in South Bend, Indiana they don’t give you receipts they make it hard to bring your order back the service is completely horrible the presentation of the food as you’ll see in the picture is not appealing.

3922 San Jeronimo Ct
Anchorage, AK 99508
United States

First off, i really loved KFC until i had so many bad experiences here at the location above. I let it go a couple times but today, whoever i spoke to was just rude over the phone. I ordered an 8 piece meal (all dark) knew i had to pay more mind u. Also a #16 large lemonade. Wasn’t given a receipt when given my card back. Got back home, 10 min drive. Found out that it wasn’t all dark so i called to get the price on the items. Was given the wrong price which didn’t add up to what i saw charged to my card. This guy also said “no, it’s all dark. I know, I’m the one that packed it” i told him it wasn’t and he proceeded to say i was wrong. All i said was i wanted to make sure i wasn’t charged extra for all dark, he said it’s the same price -___- it’s not adding up. At this point, I’m not going to let someone be rude to me like that so i drove there. Brought it all back and asked for the manager. Older lady, i didn’t see her name. It says Williams, Chanta on the Manuel receipt she made for me. She saw that it was not All dark and said she will make me another, i just wanted my money back but she refused. I didn’t realize that. Now the rest of the food is cold since she only replaced the chicken. Great...asked to have the receipt printed for me but they couldn’t find it. As she came back she said i wasn’t charged for All dark!!! That was all i wanted to know when i called but your employee gave me the wrong price and was being rude on the phone. I got no apology, sometimes a sorry goes along way especially when the order was done incorrectly. I had no problem paying the difference to get what i wanted so i did not like that they made me feel like I’m in the wrong. Customer service is horrible. Oh and to top it off, as i was waiting..they said i got the wrong order that’s why..still no apology.

Third time in six weeks I’ve been to middlebrook store and not got what I paid for. Go through the drive through and drive away with either the wrong meal or something missing. Last night they left some out and I was walking in and out. Trouble is the queue is that long you can’t be bothered going back. I reckon they just guess what they put in and send you away with it. Never again