KFC

Very rude employees don't listen when trying to order walks away while trying to order Hampton sc needs to be shut down

I placed an order with the East Bloomington, Ind. franchise. When I arrived a woman asked me name. " I am 84. At the moment I was thinking "last names". I told her I did not and she said she had no order.

I drove home, looked up the order number and returned. " I told her it was the order number. After fumbling with the computer she replied that that didn't help. In desperation it suddenly occurred to be that she wanted my first name.

I told her what my first name and she looked at the computer and said that didn't help. " She then said "you're supposed to come in and pick up your order but I'll make an…

Got family deal. Chicken was not cooked all the way through

This isn't the first time it's happened. I order chicken tenders and they were so hard and dried up we couldn't eat them . They don't make them fresh I want to know why. My order was was 28 dollars and I'm really upset I don't check them before I leave the drive thru.

I ordered 3 of the signature bowls and a 3 piece chicken tenders . They were horrible. Couldn't even enjoy my Sunday dinner. You guys have got to stop giving out what looked like 2 days old. From now on I'm going to check them I shouldn't have to.

I feel ripped off paying for something I had to throw away. This is the third time I've had old tenders served to me. I go the Kfc in bear valley. That's right an unhappy customer. the other in trash.

I would likely money back. Start making them fresh for your customers,so bad.

We stopped at KFC in Oakdale, Ca 95361 on Sunday, June 27, 2022. We ordered the 3 piece chicken strip meal.

What a huge disappointment!!! It was horrible. The chicken was made I'd say maybe the day before, the biscuit was literally like a hockey puck and where were the mashed potatoes and gravy and coleslaw??? The cookie was melted because they put it on the bottom.

In addition, the restaurant itself was very dirty. We took our order home and only ate the chicken and drank the root beer. The rest went into the garbage.

My husband said this is like a kids meal, and it was. Whose idea was it to replace the mashed/gravy with french fries and no coleslaw??? If it ate broke don't fix it!!!

I did call and complained to the KFC here in Oakdale. She just said she was sorry. I told her that the…

Recently my guy & I ate at the KFC in South Boston, Va. After several former meals/sandwiches we'd received tasting less than quality, we thought we would give another chance and grab some chicken tenders instead of getting meals. After reviewing the menu, we asked if there was an 8 pc.

tender figuring 4 pcs for each of us. As we approached the window, we discussed why the total was so high, thinking maybe they mistook our order for a meal. We questioned the price when we got to the window.

We were told the cost was correct. Seeing we were unhappy with the price, still, no offer was made to change the order, make it a combo or perhaps get a 5 pc combo or other item instead. We paid and decided not to go back.

We can't justify supporting a business that operates this way. We will not…

Ordered 2 8 pc chicken tenders meals, got home and had 2 8 pc chicken meals, not tenders, ordered for Father’s Day lunch and most of the family only eats tenders and not the regular chicken, everyone was already there and I did not have time to go back to the kfc.

This also happened to someone else in my family before at the same kfc in Circleville Ohio. They need to pay better attention when taking an order. Was very dissatisfied since this was a special day.

I collected an order from Haywards Heath on Friday evening 17th June. Number 5071. When I collected my drink the lids were far too small and didn’t fit in the cups causing all five drinks to spill. I asked politely for larger lids to be told there were none.

When I asked how I could carry the drink without them spilling I was told it wasn’t kfcs problem. I asked for the manager who gave me the same response. I was told that kfc can’t guarantee the drinks wouldn’t spill.

The issue I have is simply that it was kfcs root cause that the lids didn’t fit and the drinks would always spill when pressure around the cup was applied, is picked up. The manager basically told me that it wasn’t her problem.

I suggested that while it was an issue for me and the problem wasn’t created by herself, why…

This is abdul shoeb resident of saudi arabia Yesterday on 12 june 2022 kfc advertise on 50 percent discount so i have order some party pack from that .when it is asking payment details i have enter my card details on it then it has deducted my 4000 sar from my card fraud is done on my account please take necessary action against that and please refund my money as soon as possible Iam in a trouble https://kfc-arab.com/

On June 12 which is today I went to the KFC on albermarle rd. in Charlotte nc. I ordered the 8 peice meal with mashed potatoes and slaw. The Chicken had old peices in with new.

Also upon receiving it it was cold. This was unexceptable. Had I known it was that discussing I would have given it back to them to fix it right. I also call the and customer service and could not get through.

Customer service is horrible. Manager is very rude!!! They do not want to give you a second to order your food. They act like you done something wrong …….. I will most likely not have a return visit. You should treat your customers with more respect.

I guess that’s why you only have 2 stars. I would not give you any stars. The general manager needs to address how customers are treated.

Store was out of chicken

I ordered 4 meals at the Drive thru and it was not busy at all. When I was handed the bag, I asked the drive thru worker if my order was in the one bag. She told me yes it was.

I drove all the way home. When I got home they never packed one of my meals. So I had to drive all the way back. They were giving me attitude.

Was told at the KFC Circleville Oho that they do not give a senior discount. I ordered 2 chicken sandwichs and 2 coleslaw and two drinks to eat in. I am 85 and my wife is 75. I am not very happy about not getting my discount.

There was two girls in from of me so the guy ho is cashier told us it's not a right place to make a line.so really we move me and those 2 girls.comes 2 black chicks xem they are rude to the cashier.so I told those 2chicks I'm behind to 2 they just ignore me.so now it's my turn to be served. The cashier told them I was there first jhooo they shout to that poor guy.they were rude

Traveling from Columbia SC for memorial day weekend we stopped at ext 116 Bishopville to grab a bite while traveling. Went they KFC drive thru ordered a 12 piece just chicken. Started driving on the freeway started to eat chicken the wings were extra small and they were 4 of them and 3 breast. 00. Totally unacceptable service.

Was running late to a family member viewing at 3 pm so we could not turn around. Thanks for your attention

We visited the KFC/Taco Bell in West Union, Ohio on 5/28/22 and 5/29/22 specifically to get a family meal for the Memorial Day holiday. On the 28th there was a handwritten sign at the drive through listing the items they were out of including chicken sandwiches, crunchy taco shells, beans, beef..

At least 10 items probably more. We just left without ordering and went to another restaurant. On the 29th, I was wanting chicken so we went back and the little sign was gone so we pulled up and ordered original kfc chicken family meal.

We were told there was no original style, only crispy, they said the wait was too long to fix more so again we left without food and went somewhere else. That will be the very last time we stop at this restaurant!

It has always had poor quality food but I always…

yes i ordered delivery from kfc in lees summit mo, the one on rice road i believe not only did i not receive any condement i text but they kept playing games and i never recieved my condements i pay way to much money to play games with these people.

They were out of Diet Pepsi, Sierra Mist, cole slaw and biscuits. We asked if the we were taking anything off the price and they did not.

I ordered a four piece chicken dinner at the Waukesha,WI restaurant on Sunset Ave. going through the drive through, when I got home to have my dinner what I found was completely over cooked chicken, so dried out it was inedible. See picture!

Even my dog had a hard time with it. I’m not a complainer, but with the prices as high as they are I’d expect more then four tiny, dehydrated pieces of chicken.

I normally buy at KFC Victoria street in Germiston South Africa because it has a drivethrough. I've noticed with time as I'm a regular customer that everytime from 19h00 streetwise 2/3 piece is never/barely available and this branch close at 23h00 meaning that its only the dayshift that prepares it and hence its rarely available then.

As per norm I did a drivethrough on Thursday around 19h35 to buy my regular order. So when I got there I placed an order over the speaker (Intercomm) then I was told my order of streetwise 3 piece is not available but they will ask the manager if they its still going to be prepared.

I waited then a few minutes later the lady came back to me with confirmation that it will be cooked and I can proceed to the next window to pay. The service was very slow none…

00 from our local kfc store. I am sorry to say it was worst chicken we have ever tried to eat, wound up throwing it away. Taste and felt like it was 3 or 4 da ys old. Hope someone can fix this. Ted Gardner

I purchased 10 piece feast & received sandwhich buns in place of biscuits. I called store & was offered biscuits at next visit. This isn't good customer service. I should have been advised that they were out of biscuits before placing my order.

I would like a refund for my order the total order was $30 at the KFC on 1329 way Hampton boulevard Greer SC 29651.

Why are the prices so high for chicken that pieces are the size of chicks @ 4 weeks old? Unhappy with crispy chicken that wasnt crispy Will be going to & recommending family/friends to go to Churches or Popeyes bigger pieces, better crunch

I nearly eat hot wings with it’s feather in it.

Just brought this from your hengrove branch. The burger is rock solid and I towered up and as you can see from the video there’s no potato left in the hash brown it’s been cremated. This food was not edible.

Not impressed at all no need for it as I was the only car in the drive thru and your diner was empty. It wouldn’t let me upload the video I’ve took so I’ve emailed this separately to this email Would like this sorted Many thanks

I have returned chicken to this store 2X in 3 weeks. Many times I have purchased chicken and not bothered to return out of pure disappointment at this KFC store on Sw barbur blvd. Portland Oregon 97219. The chicken looks, smells, feels and taste like its been deep fried (reheated) or the oil has not been changed in weeks.

I was born and raised in this area and this KFC has been here forever... there was a time when this store always had a waiting line for the drive thru and thats when the lobby was open and the drive thru has always been a twisted, tight lane, it never stopped drive thru folks then.

These Last 5 years at this store... employees and management dont seem to care or improperly trained concerning food preparation and cooking guidelined procedures, basic customer service…

The KFC in scottsburg, Indiana is always out of extra crispy chicken. No matter what day of the week we go, usually if it is after 7:00pm, we can never get extra crispy. You would think it would be common sense to make more of something if you see you are low on it!

Pulled to drive threw ordered the family fill up it was a few cents shy from 30 dollors I had asked the lady that took my order if we can substitute mash potatoes for fries cause we just don’t like mash Potatoes and asked for extra cole slaw we get home 30 min later and they only substituted 1 mash potato and so we got fried and one mash potatoes didn’t get our other cole slaw but

I guess was ok because the cole slaw is dry always now and we got no biscuits we had a 30 dollor meal that we threw away cause I guess we won’t ever eat our favorite meal any more kfc has went majorly down hill

I have went to the kfc in Chalmette two days straight trying to get a pot pie. They are so rude and arrogant they say we don’t have any and when ask are y’all cooking anymore NO and that’s it.

What is going on they never have anything. This needs to be addressed. Can someone give me a csll Thanks

Rat droppings all over restaurant. Employees are not doing their job. Had to wait over 10 mins for a DoorDash. Fries weren’t ready at all. They aren’t prepared to open. This restaurant should be shut down. I’m contacting the health department as well

I will never eat a kfc chicken place again poor service and very loud can’t get your order right can’t believe that they ran out of white meat and didn’t tell the customers

I called KFC and asked if they had any extra crispy chicken left, he said they did so I got myself and my kid in the car and when I got there a few minutes later, he said h they were closed and that he threw all the chicken away. It was only 8pm also.

I ordered a k15 meal(extra crispy, fry, and a root beer), a large gravy(asked for the biggest gravy they had), and a large fry. Fry's were 1/2 full, chicken was regular, gravy was a small and the box was missing a cookie and root beer was flat.

A supervisor got mad cause we walked into the restaurant told us to iuse the drivethru we asked if we could order inside that we would wair outside she proceeded to yell and cuss at us l am so disapointed and apalled that you have such a rude person working for you.that speaks very unprofesuonable of you.

I will start this by saying the past few times that I’ve been here to service and the food has been very bad and the gentleman claiming to be or saying he’s the store manager the gentleman is rude he’s nasty. My family decided to give it another try over the weekend and it was just bad and his attitude is just horrible.

If this is the kind of service that this Kfc is going to allow you will lose a lot of business I’m not sure what’s going on there was a girl there at one point she was the store manager I do believe of Cassidy I think it was that lady was very nice very sweet never had a problem food was always excellent so I’m not sure if she’s on vacation if she transferred or what but myself in my family miss that kind of service she gave us excellent service we were there every week we…

I will start this by saying the past few times that I’ve been here to service and the food has been very bad and the gentleman claiming to be or saying he’s the store manager the gentleman is rude he’s nasty. My family decided to give it another try over the weekend and it was just bad and his attitude is just horrible.

If this is the kind of service that this Kfc is going to allow you will lose a lot of business I’m not sure what’s going on there was a girl there at one point she was the store manager I do believe of Cassidy I think it was that lady was very nice very sweet never had a problem food was always excellent so I’m not sure if she’s on vacation if she transferred or what but myself in my family miss that kind of service she gave us excellent service we were there every week we…

I ordered $75 worth of food, got home and was missing my 8 piece chicken tenders. I called and had to drive back to the store to get them. Had to sit in line for 15 mins while all my food was home getting cold, then got to the window and they thought it was funny!

Did a online order came to pick it up it was very light so I knew all the order was not in the bag the manager on duty at 757pm on today is rude nasty attitude rude to customers behind me as well waiting on people! She is a young female with blonde hair and fake nails to long to be preparing peoples food!

Yes I did door dash order for Kentucky fried chicken the pop corn chicken was so hard couldn’t even eat it they only gave me wings and thighs no breast it cost me 60.00 in the bucket Discrace they gave me no sauces that I asked for very dissapointed

On two consecutive weekends the kfc in Midwest City, Ok (Douglas Blvd) has had no tenders to sell, something about frier not warming up (2nd occasion). I will never go to this store again. And that is a shame because my son loves your tenders Zero stars

Have never ate at this KFC so coming through decided to try.... Big Mistake! she went back and after a few min , came back up with another breast! I appreciated that but was afraid to eat it b/c of how long it took her to get it !

No one else in the restaurant so I knew they weren't busy ! Was not impressed at all! but wasnt going to ask about it... Just wont shadow their door step again !! This was in Siloam Springs Ark...

We pulled up at drive thru at Cordel GA… @9:25 they said they don’t have anymore chicken cooked and if they were to cook some they would be closed because they close at 10. I am very upset at the fact that me and my family of 8 stopped after being on the road for 3 hrs straight with no food and this is how we were treated.

You guys need to do better in hiring your workers! I work in this industry and we don’t stop cooking until the time we close! The fact that they aren’t cooking anymore chicken at 9:25pm and they close at 10pm is OUTRAGEOUS!

We went to drive thru at 12 on Sunday. The lady said hold on twice while taking our order and there were no other cars. We ordered an 8 piece meal. We get to window the man says pull up and wait, 2 more cars wait behind us. 8 mins.

truck at window gets food and other cars waiting, man asks what we are waiting for then says he gave food to wrong car. 15 mins 8 cars get food. 25 mins no one ever came back I go inside ask where our food is?

First they say they are out of chicken, I said I can see all the cars leaving with buckets, then they said they are waiting on wings, I said at almost 30 mins and all these cars you couldn’t just put something else in there? Then they ignore me for a couple mins.

So I ask for a mgr. She comes and says oh their out of dark meat. I said So all these cars…

Dining room says we are open on the sign but they are not! I even call them and they tell me they will open shortly but they do not! This is the store in New Albany, MS. A lot of people are going other places because of this.

I do not want to eat in my car. I think it’s because they don’t want to clean up the tables.

All of your stores in the five boroughs don't answer their phone .and there breast pieces are very small horrible.

I went to KFC as the girl at the window gave me the bag it ripped opened and the extremely hot gravy spilled all over my lower belly and vaginal area and thighs,it was extremely hot I got off the car and pulled my pants down my sister got off the car and gave me napkins to wipe myself.

I’m also 9 weeks pregnant. They girl at the window didn’t even care to offer napkins or if I needed help she didn’t care to apologize until I told my sister she didn’t even apologize, she heard me and then said oh and sorry .

The girls name is NASH March 11,2022 12:24 pm Friday #K710002 16502 South Crenshaw Bl Ticket # 2603

Hello I was at witbank so I go to kfc technpark I find good service to the cashier she was so friendly to me and the food was on top thanks guys for the best service.

I waited at the drive thru for 25 minutes and was instructed to drive around to the door as there was two minutes on my chicken. I then waited by the door for ten minutes where I went in and observed one employee asking why my meal was just sitting there and hadn’t brought out.

Where another employee stated well “I can’t bring it out” in frustration in having to take my two year old out of the car after having waited 35 minutes for my meal I took the meal and left. I got home checked my meal and didn’t receive the right amount of biscuits I only received 2 of 4 and my pieces of chicken were all extremely small the wings were half the normal size as if someone broke them in half to count as two and

I didn’t receive a single breast and thighs as a replacement

I recently went into your jfc shop in Burgess hill Sussex. After they gave us our order I was told that as they shut in half an hour I couldn't sit in & would have to take the food out.

Because of this my granddaughter &, I ended up eating in the car NOT IDEAL. can you tell me if this is your usual practise, if it is it stinks