Walmart is a huge company. It employs hundreds of thousands of employees and serves millions of customers. So, it makes sense that there will be a lot of upset customers and Walmart employees from time to time who need to complain.
If you have a problem with Walmart customer service, the best number to call is 1-800-WALMART or 1-800-925-6278.
This number is toll-free and is available 24 hours a day, 7 days a week, 365 days a year. Whether you work at a store, are a frequent shopper, or have a general comment, try that phone number first.
The company does provide six additional phone numbers for various divisions which are listed below.
- Media: 1-800-331-0085
- Stockholders: 1-479-273-6463
- Sam's Club: 1-888-746-7726
- Walmart credit cards: 877-294-7880
- Fraud: 888-518-6278 (option 3)
- Collections: 800-641-4526
If for some reason your calls are not getting through, Walmart has an automated feedback form that allows you to email complaints on their website.