Facebook Customer Service
Rated 1.51 of 5 Stars
Based on 546 Complaints

Contact Facebook Corporate

Toll free phone number: 650-543-4800

Facebook is the world's largest social network. So, you might expect them to have a busy complaint department. The most common way to contact Facebook with a complaint is by visiting their help center. They have provided a wide range of customer resources for your use. You can also call Facebook customer service using the phone number 650-543-4800, although that is not the best way to complain.

There really is no customer hotline, at least not one they disclose. Another social media option would be to mention Facebook on twitter, if you want to do so then use their company profile. In case you want to write a complaint letter to CEO Mark Zuckerberg, the official corporate address is 1 Hacker Way, Menlo Park California, 94025. The headquarters are very nice and located in the heart of Silicon Valley. It is not difficult to find if you ever find yourself in the area.

Some of the more common Facebook complaints include hacked accounts, login problems, profile bans, stalking, and content moderation. Ultimately, because Facebook is so large sometimes contacting customer service means lengthly delays and lots of automated forms. While Facebook is still free as a service, many people have high expectations for he level of support they expect from the social network.


Experienced poor service? File a complaint here!

Facebook Contact Information

Report complaints to corporate and get satisfaction

  • Facebook headquarters address

    • 1 Hacker Way
    • Menlo Park
    • CA 94025
    • United States
  • Company website

  • 1-800 phone number

    650-543-4800
  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top Facebook Complaints

Browse more than 546 reviews submitted so far

20

My Facebook was disabled on 13th of June. my phone was hacked and my Facebook disable and I try appeal but I always has error I was under the review. on 18th i was charge $30 on my ad account and I did not have any method contact to Facebook regrading this problem. today it has been more than 40 days i haver not been to recover my account that is 13 years old.
Facebook help center is one of the useless help centers ever. I have tried every other way to communicate not been able to recover yet or even i have not received a responses yet.

20

I try to go to my profile and it wont load also i cannot access my pictures because its on my profile. I have conplains and reached out for help several times on the app and nothing from anyone. I NEED THIS FIX NOW!!!

20

On Sunday 7/31, My account was hacked & then I was banned. I can’t get intouch with anyone on Facebook. I have been with Facebook for many years, and I have never received anything like this. I have not violated any terms against Community Standards.
Please help!!

20

My facebook has been locked for over a month the costumer service at facebook is awful my profile with me in a green shirt should of been deactived the 1st week of July when I called and nothing got done all I want is my facebook back I have pictures that are important to me and my family and friends are wondering where I am at

20

I was hacked on june 25 june 27th my profile was locked thr profile with me in the green shirt should of been deactived when i called the first time and it wasnt done I have done everything I can do to get it unlocked I bought security cards i lost 4000 dollars and nothing was done the agents were rude and the costumer service was awful the agents called me a black and were laughing all I want is my facebook back there are important pictures that I keep I had 2 profiles one with the green shirt should be deactived and the one with me in the orange shirt with 2 kids I want also my contacts and pictures

20

On June 23,2022, i notice that my Facebook send a warning, saying some of your previous post or comments don't follow our community standers. And that i had 30 days to disagree with the decision. Fallowed all the rules and disagree with decision. Did every step but there was no way i could get in to all the forms Facebook provides. Then the next morning i started receiving emails from Meta for Business about Ads one ad was approved from meta, then they notice something then rejected the ad, which came from another country. That's when i noticed and started making searches and on the meta business said Your Ad account wasn't accepted for running Ads that don't comply with our Advertising Policies. The Ad account number is 164467693620890. I tried everything to contact Facebook or Meta Business to report this matter. Every day for the past 33 days to summit my review. Or to just ask for help. Because my credit card is on Facebook. Ever since June 7, when a malware got into my computer, and put a malware in my PC. I been getting notice from all my credit cards saying they compromised. Like Home Depot called me, best Buy send me a letter, Even PayPal, and so on. Saying that my accounts was compromised, and unusual activity was showing in their system. I had to invest in a new virus software and malware. To try to take this malware out my PC. Then came the hackers inside my emails. Putting my emails and passwords online in a Spotify page. where every people with a Spotify account had their emails and password exposed in the internet. I noticed all of this when i started doing research, and looking where else my information has gone. My Government Outlook work email is now compromised also. With a hacker that connects everyday at 3 am. I assure you that in this 33 day as of today i didn't feel so desperate as i feel now, as of loosing my account because of a hacker. Facebook never send me a notice, i never received and email, not when on the 30-day review, or as of today on the 33 days left of review which i could never send out or connect to anything to proof that it wasn't me if anything was violated because as of today don't even know what community standers i violated. I have screenshots of everything upon request. If anyone of factbook reaches out to this email. And reviews it. I just want my life back of many years. I connected on Facebook with a lost friend of 25 years. Here in Facebook. I have family and friends that assume something happened to me because i was everyday connected with them. Been with Facebook since it opened and now its like i lost everything.

Hope someone reads this and just ask me for proof and will be glad to send it out upon request.

20

Sir
While using Facebook regularly add of teenpatti was showing play and win real cash which is a fruad app and people are losing their money . they're using Facebook as a plateform for their adviterment please block these app

20

My facebook is blocked since March after it has been hacked and now every month I can't do anything on facebook can't post or comment nothing

Please help asap

Regards Brenda

20

Cecilia Clawson has taken over my account using my phone number . I get all her messages and she has taken over my save account and my group account also. What can I do about this situation?

20

I can't make any comments or congratulate anybody on facebook , This problem has continue for sometime now (Six weeks)

20

My wife was jailed by FB for an alleged hate speech comment. Yet it wasn’t, but many comments daily on FB are hate/racial comments, but are continued to post. FB continues to move days on her sentence up when she can’t even post. I am deeply disappointed that FB would put a 75 year old woman in jail.

20

I was unfairly locked out and no one at facebook can tell me the reason why.
I would like to delete my account since I can't use it, but facebook wouldn't allow me to delete my account.
I would like facebook to stop sending me advertising material, but they wouldn't.
So I can't use my account, but to the world, I still have a facebook account, this is a very big problem for me.

20

Why is my Facebook locked and I need to find out about the Facebook Lottery my phone number 615 767 2139 please call me back it's very important

20

Why did I get shut down I got hacked and someone trying to get me I'm after scammers they trying to do the grants get money from you I've been ripped off a couple of times so why you close me down and you let them theifs go

20

Facebook restricts my every move and even accuses me of what I don't do and allows others to abuse me!

20

My account has been disabled I have never held an Instagram account. Ur somehow my account has been disabled due to this person I have tried all Avenue to get through to them via emails there respective forms and still nothing I have never been barred or banned from Facebook I have held
My account for over seven years and now I stand to lose everything

20

You can't shut my face book about down I'm living with my father I've been an unpaid well known pro drummer for14 years everybody known me I want a rich woman to live with a mansion cars rides and everything I deserve in life to have I want lots of kids all of want is toget out of my dad's house and life a luxurious life with a woman is there anything wrong with this no turn my face book account back on thank you if not there will be actions taken legal suit I wish not to take those actions

20

Let me start out by saying you guys are the most sorry social media that’s out.Why in the hell is my fb block you guys ain’t giving me a reason I did my time and now my profile back on restrictions like .It been block for two weeks I can’t even like my girls pics or comment cause y’all made a mistake and it stuck.I get a message from Facebook team saying opp we sorry we made a mistake but why is it still blocked is there anyone working in that building do I have to fly out to California and see what going on in that building cause trust me I will.

20

I have an Facebook page account online with several accounts that is connected to another linked account log in Pedro Velazquez which I have made a statement help center Deletion account request to remove my pages on Facebook settings has been saying something went wrong and would not like to no longer use my service access account.

20

it seems FACEBOOK is a fraud when they block people from their site, ONE person a friend got blocked
30 days because of META does not recognize a persons word '' Napland '' in a sentence as a threat ?
Megrez Mraz on facebook is friend who was blocked. I had been blocked several times by face book
and consider there actions be violation of their own RULES. ''Bullying and Harassment ! ''
In fact, ,as of today still, IF you get blocked you cannot rebuttal your complaint to them
and they make it harder for you to reverse the block by them. Their POLICY for blocking has become
highly violations of FREE SPEECH , and BULLYING AND HARASSMENT to users !

20

Facebook disabled my account and now I'm unable to access my account and all this happened without any clarification
Even I have not done anything against the Facebook community standard
If I have done something unknowingly so let me know at least!! So that i will not repeat it again..

20

dear sir
i complient to this https://www.facebook.com/profile.php?id=100071032117861 this fack facebook
this guy every time uploaded my family member phots and details, ofter he put bad words comment,
i dont know this guy who is this, pls block id and removed this posts,

thankyou
M.RENUKANTHAAN
105, MAIN STREET GALAHA
KANDY
SRILANKA

20

I cant access my account anymore please i need help I can't open on other one,it keeps goin back even though I have turned that facebook protect on,help please

40

I would like to know I keep getting kicked out of Facebook. This is ridiculous. Your dating site is not safe. Facebook is not safe either because you get all kinds of people that are fake on there and that dating site is not what it is suppose to be like. Facebook has gotten worse then better. I am very disappointed in Facebook and how many people is this going to happen to. I'm not very happy how Facebook is. I am always the one this happens to and no one else why is that? This has gone on way to much and it is not my fault. If this continues like this I will not get on Facebook anymore and I will find something else.

20

Stop restricting people because your robots frag certain words and they're taken out of context. Im sick of being restricted because of an innocent posts something or someone posted and there was nothing wrong with it because someone is too lazy read the while post. You call them a racist or worse a terrorist. Why don't pay attention to real threats and maybe u could prevent some of horror that is going on in this country.

20

I have been logged out and can not reset mly password. I've gone around in circles. I do not want to start a new account. I want my old one. I can't talk to anyone. I am getting a response with a code, but when I try to use it I'm told I have logged on too many times and am not allowed even though I have waited 3 days to do so. I need help!

20

First, My Facebook disappeared completly, I managed to get it back, changed my password, thought everything was cool, but , they want me to get a code which i cant get because i cant log in to code, i am so angry i cant even this corerctly

20

I have not had trouble with Facebook until the last few weeks. Nothing I try will let me in, those tests to prove I am have never worked . I put Norton security on and check for hackers, so I can only assume it is your site that has issues. Since I am disabled and homebound, it is what keeps me in touch with my friends and family. I am very disappointed especially since I keep trying to get in touch with someone and it’s impossible!

20

My acc. Has been taken from me I reporteent in my ids and pictures of my self anything to get my acc. Back and since may 4 I haven't heard anything else. My late father's pic. Are in there I want it back.

20

I'm a 73 year old Black woman, and some of your employees have been harassing me for years! They have suspended me on many occasions for things I've said that's just general comments for White people. You have some racist, White Supremacists working that's suppose to fair to every Facebook user regardless of race, ethnicity, gender or religion, but to that's not true.

They bring their hatred, and organizational affiliations to their jobs. Tonight, I received a notice of suspension for sending a GIF that said, "Sending Prayers." It was for a nice Black woman that had killed her husband in a fit of passion. I'd like to know why does that go against your "Community Standards?" In addition to further punishment they will Not allow me access to my Facebook account. The maltreatment of out spoken Black people on Facebook Must Stop! We are entitled to speak out opinions without retribution just like the other races! STOP this practice of retaliation!

Lee Butler, B.S., M.P.A.

cc: S R, Butler, B.A., M.B.A., J.D

20

That’s a figure speech I hate Facebook

20

I keep getting the the same messages sent to me from Facebook about group's I might like 15 times a day after I've reported them as irrelevant?

20

I have clinic depression. I joined a suicide group for support with my depression. I posted, only in group, in group only that suicide looked better for ME! My account was frozen after. Groups are supposed to help you battle suicide, not get locked out as soon as you say in group how bad your depression is going. I was talking to people in the group that was calming me down. But can't do that since I was locked out it appears Facebook doesn't give a about someone life: just business!

100

Facebook disabled my 4 accounts. First Facebook disabled my 1 account then i create another one. But Facebook continually disabled my all accounts. I link all my applications with these Facebook accounts, but now i can't access with my Facebook account and not with my friends and family members. Please solve my problem. Thank you

20

My account was hacked... I was then suspended for posting threatening and dangerous content.... except the post was made by the hacker. FB knee I was hacked because they sent me an email warning me. They have now permanently suspended my account which includes a business page. I tried starting a new account and am blocked from using features such as following business pages or joining groups. There is absolutely no way to contact any real person
To plead your case. FB is the absolute worst company ever!

20

My id has been hacked so the person who hacked he post a nude photo of child and he only report on that I'd and now I can't log in my facebook account please do anything which can recover my id

20

Please enable my account

20

My name is Spandana I want to delete my facebook account permanently please delete it. Someone is using or managing it. Please delete.

20

I would like to see posts from my facebook friends. All I get are ads. You have no right to decide what friends I get to hear from.

20

My account was locked and after many steps I followed, it has not been unlocked till now.
I would be very glad if my account is unlocked for me.

20

I sold 4 items on marketplace. They tried to say they paid me, marked me paid on all 3. I got nothing! Finally after an insane fight, they admitted to and paid me for one, after I sent them my receipt for mailing and a screenshot of my attached card account. Since then, they still owe me $41.61 for the other 2. Ice done the same, sent statement from the whole week and beyond the date they said they paid me, NOTHING! They keep blowing me off, or they block me a few days, gone on for a month. I didn't just GIVE my things away and donate the money the buyers paid and I didn't receive to fn Facebook! I'm on chemo and this has really upset me! If you need, I can still screenshot and send the receipt and my bank statement and their bogus payout page.

20

Something went wrong on my Facebook and I tried to change the password, on the process my account was disabled, may be Facebook thought it was a scam.. but I have disagreed and done all the verification they asked me to, but yet the account is still disabled.

20

I have been unable to purchase anything from marketplace for over a week. I have sent several messages but still having problems. I know this probably isn’t your problem but maybe you could pass it on to someone who can help. Thank you in advance.

20

These guys running fscebook are corrupt. They pick and chose what you can and can not say. I get bullied I stNd up to them they are still on but I'm off. If you are. Democrap you get free rain if you are a hard working republican you get sensored. Mark Z is a loser, liar, communist and he needs to be shut down.

20

I keep getting restricted for commenting on the news please lift the restrictions on this account and unlock my other account

20

Terrible service.
They closed my 2 business accounts and one personal by mistake. Then I sent them requested things and they opened. But I still can’t access already a month my 3 accounts because it requests code generator. And code generator you can see only when you entered Facebook!!! Very clever system architecture:) . I am opening tickets, writing to different support emails but they don’t answer or answer that it is not their business! I have 700 friends and lots of materials there !

20

My account have been bloked

20

I tried to verify this in my email I provided, it told me to click on the link to verify and I clicked on all the links, I don't know how to verify if it won't let me. I'm getting tired of getting banned for 3 days for literally innocent comments, the comments were relevant to the post I was commenting on. This isn't fair.

20

I have been being blocked for ridiculous reasons or by business rival companies ... and the worst is that Facebook doesn't even have a Suport team for this in Portuguese language. Marketplace doesn't allow ads insertion.Payed ads are blocked over descrimination reasons , I sell real estate what's the odds on me making a descrimination add over a Flat ou House ? Its hilarious ridiculous ...

20

my facebook account is hack change mail address and change mobile no plz

20

Account disabled without any problem with my account

20

Wife lost messenger and Facebook
I tried to restore on her IPhone.
No luck. I got on line to talk to a tech
And paid $39.00 and $4600 to talk to a tech and was told none available so no answers or help. So I feel my money needs to be refunded.
I need to change user name from 17653371581 to 17654013257 or lavendarteapots.com

20

Facebook restricted my account months ago and I want to delete the account but they won't give me access to do so this is a form of harassment and my right to privacy not letting me delete the account johndoesmith549@gmail.com! So please delete that account now or I will file a complaint with the FCC and BBB against Facebook for harassment.............

20

I just got a suspension for posting that IslamaObama brought a whole bunch of terrorists to America. I didn't specify a group of people. When Trump starts his social media platform you will never see me again.

20

Facebook is asking me to verify it's me trying to log onto my Facebook Page. I've identified my comments 4 times already & have asked them to send me the 8 digit code so I can log on, but 3 days & multiple attempts & they have NOT sent the 8 digit number. Their own bot recognizes that this is my regular laptop which I've used for 9 years.

20

I sold an item on marketplace and it was delivered to the buyer on December 18th. Today is January 10th and I still have not been paid by Facebook. I flied an issue with there support team and have had nothing but scripted emails or the run around. I have yet to even get an answer as to why I have not been paid or even a reasonable explanation. All I want is what there policy says will happen, I followed there format, I posted an item someone bought I shipped it in the allotted time they allow and the buyer received it and then payment goes into your specified account up to 5 days after delivery. I want the money I deserve or a logical explanation why I should not receive it.
I’m tired of getting the run around from them

20

Yet again have been banned. No explanation. Every time I log in to appeal it will not log me in and just takes me to the same page. If I try lo in via insta, however, it logs me in straight away. Seems they actively block my attempt at making them explain to me what I said that was against community standards! I am incensed. It generally seems that misogyny is fine but calling it out isn't.

20

I am a concerned citizen and In my opinion Facebook should require id before allowing someone to make an account . Simply because underage children are making accounts and they are being bullied , threatened and getting into trouble with the law enforcement. Just like this is what happened with my underage child . A underage child has my child name posted on Facebook and a family member sent me a screenshot with my underage child name on it and people were making threats , harrassing us, people have been coming to the house and we are in fear of out life because they won’t take it down . In my opinion the children should not be held accountable cause they should not be allowed on social media without showing id or proof of age . If they can’t do this it should be shut down because we have to put the children first this is not what we’re about we’re about putting the children first . So please make it mantory where people to show Proper id or else please shut it down thank you .I attached a photo as to where my child name is on the child account as well.

20

I want my past Facebook pages removed ASAP I actually have one from 2019 unfortunately I forgotten my password and the cellphone company gave my number to someone else because I didn't pay on time I gave Facebook my identification card (photo) as Facebook requested but they still banned me from my page then the one in 2019 it still on Facebook which I want removed if it's not I'll contact a lawyer because it needs to be removed ASAP I've filed complaints against Facebook on BBB and I'll continue until every page of mine is removed I hate Facebook.

20

Vervena Johnson is my daughter. She has live feed with followers. She’s giving information about myself and things about the family. Which is destroyed and causing problems within the family . She’s has hurt me too the point the I’m taking her to court. One of the comments I saw was someone saying I’m evil and this person doesn’t know who I am. I would like to know if her page could be looked at and canceled . I have been dealing with this for years also I would like to know what action could Facebook can do? I used to have Facebook to promote my Photography work and I stopped my account because of her Please let me know what action I could take. Thank you Lola Green.

20

Distinguished Sirs/ Ladies;

I am forced to ask You for help to permanently delete my 2 facebook profiles, which have been of no use for a long time.
Why is that so?

1.- My first profile Merrill Gregorian) became unavailable from September 17, 2019 to log in with a valid password and then a known phone number for a Facebook account.

That was absurd because I posted pictures from the exhibition from the Jewish synagogue in Belgrade, Serbia, in memory of the victims of fascism in the last post. That was my humane message to the modern world that neo-fascism must not be repeated today as it was 100 years ago.

Instead of rewarding me for promoting humanity and human rights reform - You blocked me from accessing my own Facebook account - which is extremely absurd. I am not a criminal, a terrorist, but I am- a scientist and an honest fighter for a better world.

I sent You all the image archives, confirmation of the image of my identity - but You did not allow me access to my account - which is not legal!

2.- After that, I registered another account as an abbreviation of my name and surname (Meri Greg).

Since my phones were hacked several times, by the secret service here, I had to change the phone numbers, but I did not change the email addresses.

However, You do not allow me to access another account again.

Several times I looked at my facebook profiles as if it were some other person. Isn't it absurd that You are violating my basic human rights to freedom of communication? I have not humiliated or insulted anyone because I am a very cultured and moral person.

I demand that You delete my two facebook accounts, deactivate my accounts, delete all images and post them permanently forever, according to the Law, because I am very, very damaged!

---- That means when someone types on Google or another search Meryl Gregorian search engine- I don't want to see my Facebook profile, pictures, anything anymore and more NEVER!

And how well your Facebook company controlled the mistakes, the proof is that You see a lot of domestic and international police on my profiles, because my research topics are very dangerous ... So, there are many witnesses to your mistakes ...

20

Hello,

I need your help!

Hello,
I am Brazilian and I am facing a serious and criminal problem in the Facebook menssemger, a Spam account is sharing my intimate photos and Facebook does not help me to answer the question, which is taking my sleep away. I am a mother, I have a job and my integrity to watch over, even in all the facebook says you can not help me. Please help!

wait,
Silvana De Oliveira

20

my daughter's account has been hacked / hijacked and for 5-6 months now facebook does not bother to respond.

the best suggestion they have is for them to send you an email to the hacker's address (that you do not have access to), or even better, they suggested (always the helps screens, not any other contact) that we log in to the hacker's email account and reset the password.

WTF (not welcome To Facebook)

20

For over 6 years I reported people on Facebook infringement of my book and never get no help.
Korey bradley has over 8,000 paid members who he continued to abuse my work. costing me hundreds of thousands of dollars. No Help ever!!
I'm using my phone but everything is on my computer.

20

to whom it may concern i would like to know why i have been shut out of facebook. being an old age pensioner i liked talking to family and friends. but twice this year you have shut me out and i can not get back in ,you will not recognise my passwords if you cant help please give me a reason why, thank you mr.g liddard.

20

Complaint made to Facebook in regards in a FB page which is trafficing children in the US. The site 'Second chance adoptions', shows the faces of children; without their permission or that of their guardians, the child's 'statistics' and indicates the financial 'bonuses' for adopting the child, and or the costs. Imagine a page for adopting animals, like a rescue pup or kitten, only this site is for humans.
FB members on theis page can advertise for children, ages, gender, state of location. The advertising of children as a comodity is deeply disturbing and convenes the UN's rights of the child.
With 91,000 followers it is a sizeable page and as such, you can see why FB will not remove the page and the many others like it.
Numerous complaints have been made to FB about this page and no action has occured, except for the comaplinant to block the content!
A woeful response to the exploitation of minors and young children.

20

They took $713 from my account for some kind of advertising now where did this money go because I don’t see where I can access it apparently I can’t get it back so can you at least tell me where this money went how can I use it since you know I have to pay for this now I can’t get it back. I don’t have a business so why would I ask for advertisement.

20

Way you keepp restricting my account just by sharing something which someone else already shared, why you did not pelize the other guy by share the image?

20

Why Facebook is censoring my share post of a undercover videos in which these Pfizer and Johnson & Johnson scientists themselves are talking about the unknown dangers the covid vaccine could pose to some people. Why do you call that misinformation? You can actually see these scientists' mouths talking about what it should be important for the public to know but obviously you seen to be against the TRUTH!

20

Locked account for 6 days now due to being hacked and sent messages after messages and no reply or help fixing the problem to get back online. I didn’t want to have to create a new account because I lose my friends list and many pictures. I hope someone can get someone to finally fix this. This is very frustrating and disappointing. Thank you fir your time

20

Hi when I went on my Facebook page I noticed I can’t see who my friends are why? This was on October 4,2021. What is the problem? Thank you Susan Hoodlet

20

This is ridiculous Facebook is down I can't access my account I'm just going to go back to Myspace because at least I never had a problem with them."

20

I understand Facebook is down Can you explain Why. I can’t like or it doesn’t confirm if I sent a comment. Thank You

20

FACEBOOK is a scamming company. We invested tens of thousands of dollars promoting our page and likes suddenly one day they "decided" to shut down our page for no reason other than saying that we promoted organic posts too much.. whattt??? then they want us to re start a new page and restart paying for likes from scratch. They are abusive prepotent and unfair with the people its an unfair company bad managed and biased against anyone that they smell" bad.. pretty bad.

20

I'm not a Facebook user but Facebook has been letting people bully me. One person is James Watson from Bayminette Al.. These people have been telling lies about me for years on this site. Now keep in mind I never had a Facebook account, and I will never have one, simple because of the misuse of the site. I'm asking for you guys to shut down the ones who have been bullying my name. Do your research" you guys know exactly what I am talking about! Do the right thing,
Thank you, Mr. Shamous J. Watson

20

I think you made a mistake by blocking me from posting and commenting on groups, please review sir. Also we are not rich people to spend money on advertising so this is the only way we can advertise for free. I posted once on every group I didn't break the rules by spamming so that is why I think Facebook made a mistake by blocking me. Till date they haven't reviewed my query which I did report to the help center, normally if something like this happens they will get back to you when you report this time they didn't. I feel Facebook has a way on forcing people to pay for advertising rather than using the free advertising means on the groups that's available. I did get banned before from posting on the groups but I have learnt now how to post and not to over poet on any group hence the reason why I am reporting to you regarding the matter. I just want the matter fixed so that I can post on groups and the market place.

60

My name is Roseline Adelakun with a username of Roseline Adelakun. I tried logging in yesterday night(30/09/2021) around the hour of 11pm but to no avail. The message I received was wrong password so I decided to click on forgot password. Then I typed my number and the reply I got was that my account does not exist. Later on I used my email then I got the same message as the number.
Please I really want to you to look into this cause this account is highly important to me as it is a way of connecting with my friends and I can't afford to start again.
I await your response. Thanks

20

Sir mera facebook page
Muhammad Owais Raza Attari
Unpublish kr diya gya hai so kindly sir mera page publish krden plz

20

More than a month ago, a hacker took my Facebook account and also changed the administrators to my pages including two non profit pages.

Facebook has no way to call or email customer service to get a human being to resolve my issues. While I was able to get a password changed, I cannot get the two part authentication code to access my account since I cannot log into the account to get the code generator needed to access the account! Catch 22!

Their Iphone app has an option to notify them that I cannot access the code generator, but it does not work! (Android phones do not even have the option. Online, there is an option to send ID to verify who I am, but it just changes the password and does not provide the two part authentication code.

The email received said to reply for more help, but it is a no reply email address! Email sent to security@facebook.com goes unanswered. I've sent letters to various Facebook managers with no response. I've even sent messages via LinkedIn to Facebook employees (including the COO) with no replies.

The Better Business Bureau also has received no response from Facebook.

I need a human being with the ability to fix my problems to contact me.

20

I have been warned and again have a warning for bullying. I just got my recent warning tonight. I did not bully anyone unless saying I stand for freedom is now bullying! Can you explain this warning and take down the 1 from over a year ago that you won’t even show me what I did! If anything you people are trying to bully me! You are trying to take away my Constitutional right of free speech on my private Facebook that is not open to the public. It’s only you people that are butt hurt over something. My 10 friends could care less.

20

My daughter has had a fake Facebook page made about her and in her name. The name of the page is lizmethmarie Brewer they are saying horrible things about her and my family. They have said they wished she was dead and the latest is they took my grandkids pictures and posted nasty things about them with the picture. We have requested multiple times the page be removed and yet Facebook does nothing. We want the page removed immediately.

20

I had the phone # to one of your agents but accidentally deleted it. I was supposed to receive a pair of leather saddle bags at my house a week ago last Thursday and as of yet have not received them. The customer service rep said his name was " George " Where are these bags ?

20

Sir Mera Facebook page Muhammad Owais Raza Attari unpublished hogaya sir plz mera yai page publish krden apki meherbani hogi

20

again being blocked for 30 days because me calling a guy a young dog,

as a compliment because of his youth and strength......but no..fb says i

bullied him.....lol....crazy........last time i got blocked on fb for 30 days....

few months ago...for posting a photo of biden and someone was offended,

and yunno what....that photo came from facebook lol........and i also used

a guillotine gif and got punished.....and yes,that gif came from facebook also.

100

Any one hack my Facebook account and he added email and he change password also please help me

80

Pondicherry manikandan Account does not opened please recover soon facebook

20

my account was deactivated without giving any example or explanation. I was told I had 30 days to request a review. Immediately I clicked on the link that was to have done so. Each time I checked on the status it appeared that “Account in Review.” Today I'm told that my “Account Has Been Disabled
You can't use Facebook because your account, or activity on it, didn't follow our Community Standards. We can't review this decision because too much time has passed since your account was disabled.This makes no sense at all. Besides not explaining what “activity,” I'm now being told “too much time has passed since it was disabled!” That's hardly my fault, is it? This has not only been a cause of distress for me, but my friends. Many of whom are also geriatrics whose social outlets are limited not just because of age, but Covid.

20

Their broke rule of freedom of speech. They have community that will suspend u on common fact. Should have never been suspended 3 days without a warning.

20

I have been blocked from facebook but am still able to get back on temporarily after a friend told me my old accounts are still open.

This goes against MY PRIVACY and wishes

I have reported these accounts as fake in the hopes of having them taken down.

Please rectify this and delete all my old accounts.

This is my first step. If it is not complied with i will take this to the press to complain about the abuse of privacy and private information

Deborah Mccusker

20

I brought a belt on VintageApp and paid £25.00 inc postage on the 8 July 2021 the name of the seller was Sol Dadzie I paid with bank transfer and it never arrived , he has took his name off of the VintageApp so what can you do to help with this situation

20

I've tried your help department numerous times and it's a waste of time. I tried logging into my Facebook numerous times and I am not able to because I changed my phone number and now I can't receive a text message with a six digit code but yet I can log into my email account did I use on my Facebook. I still get notifications sent from Facebook. I've given you my first and last name my email address even a picture ID of my driver's license but still no help from Facebook. This has pissed me off because I have pictures on there that I need and do not have access to my own Facebook account which I think is bullshit. If this is not fixed there will be a report to the better Business bureau because I'm sick and tired of dealing with the terrible help that Facebook provides you can't even talk to somebody which I think honestly is a joke. I will not make another Facebook and I will not recommend Facebook to anyone unless this problem is fixed. I am not sending an image because like I said I've sent numerous ones already

20

I am very unhappy with the facebook staff who mistakenly blocked my sisters facebook page for 24 hours the staff should be let go for 24 hours and no payment or holodays. I would like to hear from the manager of facebook as i am not letting this problem go if you could contact me that would be great or i will he going further a firld

20

After a day or more of being bombarded with awful comments of foul language, I let it get the better of me and used bad word and FB rightly so blocked the bad word and band me from making any comments for 24hrs and rightly so.
Thing is the many bad comments me and some of my friends recieved.
Not one of them were blocked and not one was taken down even after complaining to FB.
I have screenshots for evidence of these comment's and screenshots of me making complaints about comments.
I was on a post that is very close to my heart and I notice often that you get the same people targeting these Christian posts repeatedly with foul comments.
And FB are allowing it to go on and I have seen many similar complaints to FB by other people.
I think FB should be punished or something for there awful discrimination towards people types and its not just Christians there doing it to.
I'm sure FB will say we can't catch every bad comment.
May I suggest that FB target the trollers that go on to post's that there only interest is to attack people rather than the ones that are there for good reasons.

20

My account was disabled and the only way to restore it is to log in to Facebook. I can't log in because it is disabled. I have requested a review but can't talk to anyone. I don't even know why it was disabled.

20

Your have shut my account for nothing I've read these lost. It seems that you don't like people and especially black standing up to there abusers and you shut my account down for something that wasn't that serious. And Bossie is right you bums is Prejudice and cowards

20

I bought a pair of shoes which were advertised on Facebook I want to return them but I have contacted them numerous times and I can’t get them to send me details on how to return them they seem very reluctant to give me a refund the company which is advertising on your site is Windwaitting could you contact them on my behalf please. Mrs J Rogers

100

I have posted a video showing excercise to prevent corona. They have blocked me for 24 hrs. Will take them to court of law and file a defamation case asking for compensation for insult and mental harrassment.

20

It has been over a month, 24 hours a day tells that there is a lot of loss due to the market place, if there is any problem in the market place, then you should mail it and tell it is completely wrong, closed and there is no answer.

20

I believe I'm being racially disciminated by an admin on Facebook. Every time I comment on something, they say I'm breaking the guidelines and gave me a 30 day suspension. I've seen others post worse and more threatening things than what I've ever said. I'm including the comments they chose to restrict me for.

20

i used the word fag and i have received a 30 day ban for that, i find this to be disgusting as in the uk fag is slang for cigarette, only in the US is the term fag offensive, Americans use the term Fanny as a reference to their bums, anywhere else outside the US this would be classed as offensive, this is one rule for Americans and another rule for everyone else around the world, i have also submitted a complaint to the ombudsman as you clearly feel you are a law amongst yourself, if i am restricted for 30 days just for referring to a cigarette then on my mothers ashes i will delete facebook instantly, if i was calling someone directly a fag then that is acceptable but to ban me because i used the word fag is disgusting, if you are too naive to realise that there is different lingos from around the world then what is the point in having rules as everything your doing is made up to suit americans and that is something i find offensive and disgusting, i have just did a google search and was going to copy it to here for verification but it won't let me, can you please take 30 seconds from your day and google what fag means in scottish, i understand if i was american then fag would be used to describe a homosexual man but it has a different meaning in Scotland which is infuriating as i am not being punished because of what i said i am being punished for my nationality, you go on about respecting peoples views but yet you will not respect my nationality and feel a 30 day ban is acceptable for using the term fag (cigarette).

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