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WhatsApp

3.0
24 complaints

Customers experience critical issues with account bans and security breaches, often reporting hacked accounts used for fraudulent purposes. The majority express frustration with inadequate customer support responses and difficulty reaching human assistance. Technical problems with verification, device compatibility, and account recovery create significant disruption to personal and business communications.

Generated 4 days ago

Common Issues

30% (7)
bannedblockeddeactivated
26% (6)
hackedstolensecurity code
19% (5)
verification codere-registeremail verification
15% (4)
no responseautomated responsescan't contact
10% (2)
not workingdevice not supportingKaiOS

Complaints

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VANDANA

Jul 12, 2023
0

Dear Concern,I habitually take a snapshot if I make or receive a call on WhatsApp On the 5th night and 6th morning, I do the same. All numbers are in my WhatsApp details. I haven't received any calls, and after that, my WhatsApp is showing three extra incoming calls that I haven't received. My number is 7701923257.

Kindly check and let me know. This is the second time I am facing this issue, as without deleting any calls, it's showing an increment. I am attaching both snapshots for you to look over. Kindly check, as the matter is very crucial to my personal life.

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Deanka Govender

May 10, 2023
0

Hi. I have an issue with my WhatsApp being banned.

First I was advised that my account is logged on a different device... Then when I wanted to verify my number I got a pop up that my number is banned. The entire day I have been emailing support and nobody helps.

They send me standard responses which is very frustrating. There is some error on your end as I did not violate any policies.

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Zuber Mir

Jan 14, 2023
0

0 so WhatsApp is not in the store and when you go to the KaiOS support it states there please contact WhatsApp and ask them to provide an update for the store. So as you do I followed the information and contacted WhatsApp and for a month now they have been going round and round in circles and even providing me with the information of contacting WhatsApp and stating I should do that.

But wait that is exactly what I am doing so clearly they A) don’t have a clue what they are doing, B) are illiterate and don’t understand my simple request which is stated on their support page and KaiOS, C) absolutely useless.

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Simon

Nov 16, 2022
0

I lost my phone 13 October 2022 of Huawei p smart 2021 so whatspp keep on banning me which i think that someone who stole my phone is using my whatspp on that Huawei p smart 2021 banned whatpp on Huawei p smart

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Mohammed Hamidu

Mar 23, 2022
0

I don't know what happen with my Facebook account is showing me this someone else used you account

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Shirley

May 24, 2021
0

You have a person on WHATSAPP asking females to show him a sexy photo. Here is his WHATSAPP NUMBER 1-585-286-5003.... HE IS A SCAMMER AND LIED ABOUT BEING A FBI AGENT.......BUT HE IS ASKING FOR A Amazon card every Friday.

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Jitendra Patel

Feb 11, 2020
0

TVS GOLD Keyboard notworking

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rekha

Jan 8, 2020
0

My email doesnt work when confirm whatsapp pin. Please help me directly. I really dissapointed of this.

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Louie engelbrecht

Nov 22, 2019
0

My account 27812376904 got banned for violating some policy I lost my account and so also contact list important documentation and reference numbers they deny access to my Data that belongs to me , they don’t respond just automated responses terrible company report them and get them banned

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Wibabara Betty

Sep 25, 2019
0

Someone stole my whatsapp security code and blocked me out. But whatsapp is refusing to re-register me and give me a new whatsapp code. The hacker has my original whatsapp code and has blocked me out. please advise what can I do to get back on whatsapp and also to have the thief get blocked out of my phone whatsapp number.

This is an urgent matter,as the Hacker keeps asking money to my contacts. I have reported the matter to the national police Kin d regards, Betty Kigali-Rwanda

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Nkae Pilane

Aug 20, 2019
0

Good Afternoon I need urgent assistance with regards to my messages they take longer to be received, have issues with chat back ups which takes a lot of data, may i request that my matter be resolved from your side as i need to conduct my business with whatsapp.

Thanking you in advance

Regards Nkae Pilane 0639482952

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david mannes

Jul 23, 2019
0

I am being harassed and threatened by an individual calling herself Rita Meyers. I have filed a complaint with the FBI and the Houston Police. The number attached to her account is:+1 (682) 558-7888 Please ban her from this program.

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Karan arora

Jun 15, 2019
0

I cant understand why my Instagram is disabled Please recover my account. the_dirty_star

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Queen Nash

Jun 14, 2019
0

I downloaded WhatsApp on my laptop and yesterday someone stole my laptop.

Unfortunately,the person has intruded into my WhatsApp and is using my WhatsApp contacts for dubious purposes.

I have taken upon myself to delete the WhatsApp on my phone in order to get the one on the laptop also resolved.

I humbly request you all to block that number and don’t allow the person access to any of my WhatsApp contacts My WhatsApp number is +233242534080

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k jovy niel

May 18, 2019
0

my whats app number with 501756431. and now i am in a big difficulty and my job is at risk as my clients are not able to contact me through whats app since it has been blocked please unblock it it was my friends mistake please try to understand my situation and

please give me a last and final chance this will not be repeated again from my side

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shakil

Mar 7, 2019
0

Plz active my account plz

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gadija Safodien

Feb 19, 2019
0

I have been trying to receive feedback regarding posts by another user defaming me and causing my relationship with my fiance to end. I have sent the posts and the number of the user who committed this to whats app. thus far i have received one email response expressing the apologies in delay on handling my situation and I sent the complaint through on 11 February 2019.

there is a request number #408176907857133

Can my matter be escalated as its affecting my life.

Regards

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Ganesh Chander Nagar

Aug 6, 2018
0

I can not forward message with media, more than 5 to my watts app contacts from to day. my wattsapp number is +917006677447. May I have to satisfactory reply over this issue. Regards.

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ronal powell

May 12, 2018
0

Good Day.i filed a complaint few months ago about this person from Jamaica cloning my textes and conversation on whatsapp,his number is 876 345 4455 .he been doing this all day an night,i contact him an ask how he receive my number an to stop but he continue and threaten me about if he was close to me he would put shot in my head.he is also doing this to my wife phone also her number is 513 551 9032.im asking for this to be investigated as soon as possible.thanks.

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Tehillah Yengwa

Jan 19, 2018
0

I have been waiting for the verification code for more than a hour

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Vivyan O'Donovan

Dec 21, 2017
0

There are no ginger people emojis. There is every other hair colour. Please can these be added in the next update?

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Retha Kessell

Sep 21, 2017
0

I recently had to download the new version of Wapp and is very dissappointed, reasons as follows: 1. When a wapp msg with photos is received it automatically was saved in the gallary - new version you must physically save each photo otherwise it's deleted when you delete your wapp msg! 2. To forward a conversation or photo in your wapp msg you have to cut and paste it and then go into your contacts

Why all this extra work and time spent when the previous version was sooooooo much easier? Please convert to the old version again on the above points

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Monica lewis

Aug 17, 2016
0

My Facebook account was hacked. I have emailed different people now over 4 weeks in Facebook customer service. I have rang numbers and can't get through the hacker. Every time I ask for new password it sends it I insert it then it tell me wrong and the person controlling my stuff and been in accounts.

They been sending pic conversations and ringing people out of my contacts. I have logged it to action fraud police when looking on WhatsApp support this morning too since that is now hacked as well.

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Pushp Rajdev

Apr 27, 2016
0

I just want to make your kind attention on my problem that my account was deactivated by itself. and when i was trying to login back it just show me option of "learn more". After clicking on that it show the process to make my account reactivate back again.

I provide all the details including my username, email address & many more but i was not able to add the picture when i have just clicked on choose files. I hope you will understand my problem and show me the way to get my account reactivate again.

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Abby Bryll

Apr 14, 2016
0

I WhatsApp my friends on a daily basis and within the past few I've lost calls with many of my friends, but both my friend and I reply to each other several times a day. I am very upset with this and is making me become extremely upset with Facebook. I don't understand why our signals disappear if we both reply.

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Shane

Mar 20, 2016
0

WhatsApp logged me out and said they changed my password and sent an email verification but I was using a fake email because I didn't have one at the time and now I don't know how to get in. Unfortunately since they were bought by Facebook the customer service at WhatsApp has been pretty terrible.

Only way to get help is on their Facebook page, and even that is pretty slow. How can I contact them with my complaint?

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Shekhar Kanuku

Jan 17, 2015
0

Working in CA Technologies. Long back i bought a new Nokia X. But, in my device, WhatsApp messenger is not working properly. I'm facing this issue since 7 months. The device is showing as my device is not supporting WhatsApp. What's this.? This is really bad.

These days even general devices are also supporting WhatsApp messenger right? So why it's not showing in my device. Please revert on this. Eagerly waiting for your revert. Thanks in advance.

24 WhatsApp Customer Complaints – File Yours at HissingKitty | HissingKitty