Facebook Complaints Continued... (Page 5)

519+ reviews added so far. Upset? Call Facebook corporate: 650-543-4800
40

My Facebook account does not want to log in, it keep on telling me about security features I need. I understand that the company is trying to improve security features, but what does it matter if you keep me locked out of my account? Been a loyal user of the site for many years, and all of my friends and family are on it now. I hope that someone at the Facebook corporate office reads this complaint!

40

I can not get into my Facebook account for the past several days they keep saying change your password. I have tried that so many times, now I get you have tried too many times... how am I supposed to get into my account? It asks you for questions I have no answers to, such as who I have emailed lately, no one that I know of. I am sick & tired of this! You cannot reach anyone at the company to get service.

40

When I try to log in it always says that thanks for your help. We'll take look at the documents you submitted and get back to you. If we need more help confirming your name we'll reach out for additional documentation. I don't know why is that so kindly explain to me. I cannot contact Facebook offices because they have no phone number listed on the website.

60

I enjoy Facebook very much. I am complaining about all of the lude pictures of almost naked girls; big boobs mostly uncovered and girls showing crotches. I think there are supposed to be standards higher than this. Maybe you cannot catch all of the ones posting these. Go on under my name and you will catch it.

60

I clicked on the "dislike " button on Facebook. (The posting about the dislike button) Then I started having trouble. Got timed out. Tried to open a different acct. then I had 2, wanted to get rid of one and no one knew how. (Support team for Facebook is useless). All I want to do is get back on Facebook. Please help me. I visited the help center but cannot find anything else there.

40

A person with a sad life reported my page as fake, my page was then locked by FB, I was asked to provide ID such as driving licence or passport, I take great exception with doing so, FB is a social networking site and my documentation is private to me and is only required to be shown to legal authority. Unless I provide this proof my page will remain locked, I have relatives and friends on my page, no controversial posts just a very boring page, the sad person in question is now targeting my friends using images with his own derogatory wording and naming my friends on them. They get reported but the answer is always not against TOS, humiliating and abusing people is apparently okay in their eyes!! but one mean false allegation gets me thrown off. How safeguarding is their TOS if it is ignored by those who made it. FB is turning into a troll/stalker haven.

40

Some one has hacked into my account and been sending my friends and family suicide notes. I have had a past of depression and anxiety but what this person is trying to accomplish, is sick. I hate the fact that this person has all the power at this moment in time. I tried to deactivate my account, but the Facebook deactivation page said that i need my password to deactivate my account. I don't have my password because this person has changed all my passwords. Please take care of this and deactivate my account as soon as possible.

40

4 days later to reply to a possible threat and this is the reply I get. Thank you for taking the time to report something that you feel may violate our Community Standards. Reports like yours are an important part of making Facebook a safe and welcoming environment. We reviewed the comment you reported for containing credible threat of violence and found it doesn't violate our Community Standards.

Now if this isn't violating their TOS I don't know what ever will, and to take 4 days to respond. It is seeming more and more likely that to breach their TOS one must actually cause bodily harm, That's not acceptable and 'they' are allowing violence to be incited. What a joke! Unless you get in their face and really abuse them they won't and don't take any action. Totally unacceptable, and they should be held accountable before someone actually does (if not already) get killed!

20

A former yard worker is using my name and neighborhood on a FB page (he says he did not set up). Facebook ....says his page is fraudulent and it lists my name and home as his place of employment. I have had to call the Police because I think he has been selling drugs out of my house. there is a photo of him in dress clothes outside my driveway and he lists my house in my neighborhood on a weekend that I was out of town. There was no reason for him to be here. Police think this is the way to let people knoewwhere to find him. I live in a gated community and people drive up to see him often. I want my name.

60

Why did can't I log into my Facebook. Its been 3 days and its telling me that we'll look over your documents then get back to you with a decisions. And now y'all have not got back to me yet and still can't access my Facebook. Can someone please can let me know what's going on and what did I do for this to happen?

60

I was using Facebook as a tool to promote my business and did the occasional boost post which I thought was costing me around $20 odd dollars, however it has cost me over $3000 in posts as apparently in the user agreement is states that they can increase the charges without notice. How is this fair and how can I get at least some of my money back? They just keep brushing me off. Although it is in their policy their policy is not in laymans terms and needs to be read by a solicitor. Who does that. You agree to things believing in a business partnership in good faith and they rip you off with the fine print. It may legal but is deceptive and unethical. Anyone else have this problem with facebook at all? What did you do about it?

60

Ok I can't just sit back and wait for 48hrs, that's too long. I have reported someone on Facebook for a possible threat, they have said they would blow someone up if they didn't like something of theirs. This is not funny in the slightest given this day and age. The possibility of someone blowing someone else up should not take more than 24hrs, even that is too long, that possible threat could have already been carried out for all we know, and they have let it ride for so long without a response. I would hate it if this threat was actually carried out and by someone so young. I have a picture of the comments made and the person responsible for it and yet, they take their jolly time.

20

This is my complaint that Facebook charged me $1898.37 for ads that I didn’t order. I have two emails (two accounts) with Facebook. Both of these emails are my accounts and I am the only owner of these Facebook pages. I tried to contact their ads department and help centers but never received intelligible answers.

It appears that Facebook people don’t read my letters or don’t understand their duties. Please help me to receive a refund for ads that I didn’t order. I have sent them all confirmations of their erroneous charges but it seems that they cannot understand anything in their activities.

20

We play games on Facebook and have purchased credits for those games in the past, so they have our credit card numbers. Someone has charged over $18,000.00 on my husband's business account for these Facebook credits and it wasn't us!

I am on social security and his business makes a limited amount of money and we have to be careful. So someone at Facebook has hacked into our account. I have tried several times to have our credit cards removed with no success. I don't know what else to do. We have gone to the bank and they are going to do their part in our situation. We want our credit cards off Facebook!

60

I play candy crush saga. I am currently on level 305. It is difficult but I was about to win when it just disappeared. This is happened before and I don't know why . I know they would like to pay . but if you are capable you shouldn't have too. Frustrated.

20

I am not a member of Facebook, and I just received a text on my phone from someone who seemed like a spammer. That's all that came across my phone and this was the message. I saw your pic on Facebook, your cute.. text me so we can chat. I'm Adriana. I sent a text back saying Curious as to how you got my number. I received no response. Then I sent another text saying Now that you have my number you can forget you know it because I don't do Facebook. I want to know how someone gets my personal cell number when I have never been on Facebook in my life. I have people telling me there is an Angie Pate on Facebook that looks just like me well that isn't me. The police is next on my list. Signed, a non-Facebook user

40

I have recently updated my Facebook app, and everything was normal until I tried to log in. At this point, Facebook demanded that I provide ID to confirm who I was, stating that if the ID does not match the name on my profile then it would not allow me access. I have added the middle name 'crusade' to my profile to mark me out from other Nathan Ellis's in the world and there are a few. This was because I liked that middle name and so my friends could find me easier. However, my passport does not have this name stated on it.... so by my reckoning Facebook will have an issue with this.

Facebook is taking its sweet time over this.... so far it has been 4 days since I have had access to my account and it is to the point where I can not contact certain friends as the only contact I have with them is through Facebook. The best has been saved to last, Facebook should not be allowed to ask people for proof of Identification as it breaks international laws, Facebook is in a lot of countries to which they do not have any power over or in, for instance I live in the UK Facebook is an American company. I am not nor will ever be an American citizen and therefore I am not required to produce ID on demand.

I am making this call to all others that are suffering in the same way to share there stories, and those of you who still have Facebook access to share these stories on our behalf to make sure other people do not fall into the same difficulties.

20

A person without my permission created a facebook page using my business name of DOC ROX, it is associated to a Pam Beaton with a gmail address. She refuses to take the page down, I can not create a page with MY business name and my business is not being served with proper information regarding my schedule and events. I have complained, and my wife has complained also to facebook with absolutely NO results. I want that page closed down.

40

Someone on Facebook was immature and reported my name as fake. I added my middle name to my account. The next morning I'm locked out because someone reported my name AGAIN and I am very pissed. I do not appreciate being harassed over my name. My legal and birth name is correct. I use Facebook to keep in touch with family, we are a military family so we travel a lot. I also have irreplaceable photos on my account that I do not have anywhere else. I have sent in a photo of my birth certificate, marriage license, as well as military ID as proof of my name. I want this issue resolved immediately, and my account unlocked. This is harassment and I am not afraid to take legal action if this issue remains in resolved and my account stays locked.

40

People reported my picture of the wedding and you made me remove it. I report a group that is all about children and having their way with them and you tell me it doesn't violate your standards. Facebook has a double standard or not standard when it comes to their moderation policy.

40

A scammer hit me up using a fake name. He stole this ladies phone and was talking to me had my name on the list for free money then tells me have to pay 700.00 for the money. I don't want to claim my winning money, I am putting a law suit in.

40

I was sent a friend request from a woman in Florida City, FL . At first I accepted her as a friend. We then we began to chat back and forth to with one another. She kept sending me a few friend requests, before I even accepted her). asked me if I'd help her distribute the $5.2 million dollars that her late husband left her. I want you to know that she even told me that she was going to give me a security code, so that the person who was caring for her could give to me, so I could get the money from her. I befriended her because of what she was asking me to do. She went on saying the Lord had given her my name. Also that her late husband worked for the Chevron Oil and Gas company in the UK. I don't trust her and I don't want her to scam anyone else about this.

40

i called my friends to get the access codes i sent to recover my account and none of them received anything. Are you making fun of people Facebook. How can i lose my account when i log in at 12:30 and i get a message 10 hours later that im kicked out of my account and my password was changed 4 hours before i logged in with my password that i have....is this some kind of stupid joke or do you want to delete my Facebook account and thank you i lost all my access to emails sites and all i had because i trusted you with my email phone number and many other thing. Thank you again I will never trust you again and also i don't have a phone number now because of you.

40

Earlier today I receive an email from facebook team and they kept asking me to down load my photo ID and I had recently explain to facebook team that I'm not allowed to give out any personal information at this time and yet they still keep bothering me about this. I did ask them in the request to please delete my face book account. I'm getting little upset about this each when I explain to facebook team that I'm not allowed to down download any personal information can you please tell me what do you suggest I should do? when they asked to down load my state Id which I told them I'm not allowed help.

40

A person by the name of Gary Shelley forwarded a link on April 18, that he had received from Rantlifestyles. It was a video that protrayed a drunken women at a liquor store and an associate trying to help her. The caption said "Need help in aisle 3." Mr. Shelley added a comment that said - This looks like Sue from across the street. He is referring to me and he has 86 friends that all saw this - and some of those people I know. That is insulting and degrading. I think you should warn him that this is an invasion of my privacy and extremely rude.

40

My brother passed away on March 24, 2015 and since then his pictures turned into a memorial unfortunately one of his friends was able to figure out his password in and blocked me from my brother I need to know how to fix this as no one has a legal right to do that please tell me.

60

I have been on facebook for four years. I use it for business purposes. Now facebook does not allow "fake names". And requested I send in picture ID which i did. I never got a response back and over 4 days I kept sending my ID over and over again. Still nothing. No response... still blocked. It hurts my pocket for 4 days. Then I realized that they had emailed me to tell me to send photo ID and I responded to that email with another copy of my ID. About 6 hours later, they reopened my account. The MINUTE I logged on, they asked me to verify again! So I did..... and for no reason whatsoever, they are preventing me from posting in groups for two weeks. Ok, At this point it doesnt matter as long as im online. I will deal with no being able to post in groups. This is was last night.. Now today, Im online just chatting. Not posting or anything, and amazingly im asked to verify by my friends pictures. No problem. I start to type in the names of my friends pictures but facebook is not letting me submit the names. Instead of using firefox, I log on from IE and they tell me I have tried to verify too many time within the hour! I swear to god, dictators do not have as many stupid rules as facebook! They should be sued for harassment!

40

I can't afford to use the mobile app for Facebook. I need to use it on my laptop. Facebook laptop version states I don't have an account. Facebook has old information and refuses to allow me to use it. I have to prove myself for security reasons. I don't need to do that I downloaded a picture, that's enough. You're forcing me to cancel Facebook. How can I stay in contact with my family?

60

One person on "You know you're from Las Animas If" site was posting and promoting his photography and I complained. The Administrator didn't like me complaining about her friend and blocked me from the site. I was told that I was the only one complaining and to stop "Making Trouble". I continued to complain on Facebook proper and the abuse finally stopped. The Administrator refuses to let me back on the site because I won't "Be Nice." I told her I would make one final request for her to restore my privileges or I would file a formal complaint with you. I guess she thinks there is nothing you can do. Would you kindly resolve this dilemma as I don't think this person understand the duties of an Administrator. The Las Animas site is dear to me and I need your help to get back on the site.

40

I responded to an advert on Facebook unfortunately I have been scammed for 100 pounds that I cannot afford. The company is Sheridan labs they offer a trial course of tablets nothing obvious in advert that shows you must cancel in 14days or a further shipment will be sent at a cost of 99 95 needless to say money has gone no shipment not that I want it . After speaking on the phone they say they will refund money but after reading a very long list of complaints on the web site it is obvious this company is all about a scam.no sign of company name on packaging complicated off shore banking.please stop the adverts as they have caused a great deal of distress in this house and it would seem a lot more as well

20

My account has been deactivated. I got married last February and changed my name to add my married name, De Sutton. It has been like this for over a year and today, for some reason, the guys from Facebook decided to deactivate it. This is very inconvenient for me as this is the main way I keep in contact with my friends and family. Since being married, my husband and I moved leaving behind family and friends a couple states away. I am upset and deflated that my mainstream communication with friends and family has been "deactivated" by the people of Facebook. Activate my account now!

20

For over a year I have been the subject of a Facebook hate campaign that has devastated my name and life ,and not only was I discriminated against by the police despite I being made aware of these acts by a neighbor but I attempted to contact Facebook and give details of the names of the individuals.This has been extreme and harmful in every way and due to nothing being done both slanderous and highly personal matters have got into the general community and I was informed via someone that from Facebook my ex wife or her friends have said things of an incriminating manner.I don't need to repeat the harm done and those who have read their public posts have led to a witch hunt, and the polices discrimination has added to it. There is laws over this and unless I contact Facebook or have the means to do so and as they have the means to investigate past posts by these individuals I don't know what to do.

80

This is the fifth time my friends have been viewing attachments that was not send in by me. Please can you remove all those attachments or advise me on what to do. This is not very good as I use Facebook for professional communication purposes as well with work. I need your help in eradicating this hackers!

40

A Facebook user has made misleading and defamatory remarks about us on her posts (we are not Facebook subscribers). We had asked her several years ago to not say anything about us on her Facebook page(s). She even has her son doing this, so much so she has received a cease and desist directive from our attorney! If she doesn't stop, we will be forced to seek all remedies available to us. Please tell her and her son to cease these posts IMMEDIATELY!!

60

Truth be told I have been content, not happy, with facebook. Until now, now I am very unhappy. It seems facebook in its infinate wisdom has decided my friend Marty is no longer Maggical. I am referring to the fact that facebook will not let you pick your name, really? Marty has been Maggical Marty for as long as he has been on Facebook, he is as recognized by this moniker as I am by Irene. If facebook could give a good reason for this decision it would be helpful but it is impossible to get acknoledgement from a real person, when dealing with facebook.... it doesn't happen. I can say this because there is no way a person would waste their time and energy with such a ridiculous campaign.

40

Truth be told i have been content, not happy, with facebook. Until now, now I am very unhappy. It seems facebook in its infinate wisdom has decided my friend Marty is no longer Maggical. I am referring to the fact that facebook will not let you pick your name, really? Marty has been Maggical Marty for as long as he has been on Facebook, he is as recognized by this moniker as i am by Irene. If facebook could give a good reason for this decision it would be helpful but it is impossible to get acknoledgement from a real person, when dealing with facebook.... it doesn't happen. I can say this because there is no way a person would waste their time and energy with such a ridiculous campaign.

40

On March 29th, some people had accessed my friends account and used her profile to inbox me and impersonating her in order to entice me to apply into a scam where she had supposedly won 50,000$. The offer was that I phone this number to see if I had won too, when I did they had informed me that I had won the Facebook customer special lottery. but in order to claim the prize they needed some personal info like my e-mail address, my Facebook account, etc.. I gave it to them this is when they then informed me that they need money upfront so I can get my prize. when I refused, they used all the info I gave them to change my access codes to my account. This is serious cause now they are using my account to use in their scam. My friends have been informing me. I need to reclaim my account and close it. This a serious criminal offense and I think you people need to do something about it...ASAP!

60

I have filed page complaints against 8 pages which are all manned by unknown individuals using fake names and profiles. These profiles keep changing their names and all have me blocked from the sites and all of these profiles are posting slanderous, malicious and untrue posts directly naming me. Many of my friends who can see the content are screen shooting the posts and sending them to me ( I have over 250 pages of these pictures and comments) and they are also reporting the content as well, a few have been removed, but recently it seems all we get is a computerized reply that it does not violate Facebook policy - correct me if I am wrong, but fake profiles is a violation of face book policy..... Just 2 weeks ago they opened a closed group and it too is all devoted to me and I am blocked from seeing or joining. They have stolen pictures from my personal Facebook page and from my business Facebook page "Fast Lane Farms" and posted them on these fake profiles and the fake profiles have also posted poor reviews to my business page. They have left defaming and low reviews on my business page which I cannot remove. How can I find out who is behind these pages so I can have EPO's issued, I have filed police reports for harassment, but no one seems to be able to help me stop this. I have been told to take my personal pages down, but that will not stop them from continuing the behavior on the fake pages. Please contact me at the email above I can electronically submit to you the screen shots and the page names and would welcome the opportunity to discuss this and how it has affected my business. Nothing like being accused of being a drug addict, alcoholic, thief, transvestite, liar, homosexual, and low life to have a detrimental affect on my livelihood.

40

Somebody hacked my Facebook account and posted adult videos to my timeline, and they also tagged my friends in it. I do not know what exactly happened. Some posts appeared in my Facebook account. I logged in from Google chrome. I doubt somebody hacked my account.

40

Page stolen, tried to use the help section, and its useless, sent emails and tried other ways and all I get back is the link to the useless help section - the page has 280K+ likes on it and I have had it since 2009. No help from Facebook at all!

20

My facebook profile has been replicated by someone with my photos, details and same profile name as mine. I want to know who the person is and also i want this profile to be removed from facebook. I have changed the privacy settings of my photos like it can be seen only by me. The fake profiler has my photos. Please find the profile details.

40

I have very constant drop downs and interruptions pushing me to take your surveys. Some of which will not allow me to cancel. I have already taken your survey, this needs to stop! I cannot trust Facebook any more to provide a great experience for me.

20

On my facebook page I cannot any messages unless ask for friends and I do not want. Please put my page back to normal. Thank you!

40

Myself on my account set up my dog a facebook and she has now passed away. It was an upset enough to myself and my son Christopher McClure who is also linked to this account. I need access to this account as my ex partner may have access I want to get in print off all my dogs pictures then close it down. The account is in the name Mitsy MiClure and it is a Staffordshire bull terrior that I am holding whilst under a duvet, that is her profile pic and I have no recollection of email address, password or security questions. I have had no problems with facebook so far so could you please email me details to sort this out ASAP please!

40

Facebook has locked me out of my account because they do not recognize the location. I have sent them identification such as passport but STILL they say they do not have enough information. I have sent them emails from the email account linked to my FB account. I have changed the password. I cannot verify the account because I do not recognize the pictures of the people they show me and I did not use my right birth date for security reasons. I have told them where the account was opened. I am using the same computer. The account is for a private investigator (me) and I send them emails from the private investigator account that matches the name on FB. There is NO other Hillary Anne Barrows from Shadow Investigations in France on FB but still I can't get them to unlock the account. They say that it will remain locked and their decision is final. They are incompetent and frustrating and useless.

40

I was saying happy easter and they and they stopped publishing my posts. I have been discriminated against. I want to sue Facebook for bias against my religion.

40

I'm emailing you to complaint about a facebook company. when I want to check my email on facebook I found out that someone was hacking my facebook account and I've been trying to log in to my account but I wasn't able to do that. and also I've been trying to tell them that I don't feel to have my photo be shown on facebook. and yet they keep emailing me asking me in order to recover your facebook account we would need an state ID and passbook No. I already explain I'm not allowed to down load any personal information about myself. SO please be sure that Face book people does not bug me to down load any personal information about myself Thank you!

40

Some has created a fake account with my name with all abused words and vulgar photo pics. Please help me in deleting those accounts and please take a action by them and respond to requests. I cannot get any help from Facebook customer service departments. These two fake accounts were created and nobody is taking action. Please do the right thing and help, I really need someone to show me how to block these two face book IDs.

40

I received a friend request from my friend Sherlene Simpson. I thought it odd but assumed she had accidently unfriended me. So I accepted the request, and in a matter of seconds I received a Facebook message from her, or so I thought it was from her. It said, "Have you heard the news?" I answered, "No, I haven't." Then she or he asked if I had received my money from some government entity. She or he told me that they had received thousands of dollars. I felt funny about this whole thing. This did not sound like my friend Sherlene. So I went to my facebook account and pulled up her page. On that page she had left a notice that she had been hacked and please do not accept friend requests from her. Then I was scared and tried removing Sherlene from my list but could not. There seemed to be multiple accounts for her. Weird! So, I immediately deactivated my account. I would like to reactivate my account but want to make sure it is safe. I would like Sherlene to be removed from my friends list.

60

On a facebook page Radcon jimmy conrad is a police interview of a 8yr old boy who gives his full name and the school he attends. He is being interviewed as a victim of sexual abuse and the content is detailed and upsetting. I have reported the video to face book but their selection for why the report is not flexible and does not allow u to expand on your limited reason for complaint. I believe it is illegal to to show this video as it is publishing a minor's identity on a social site but facebook do not agree. Are facebook breaking the law?

40

I had filed a complaint for Mary Carmen Lopez (parrots as profile pic)for using my photos without my permission and listing false comments a couple of weeks ago. She was stopped for while but she is back. Hi I see that this young lady keeps going in and out of Facebook but again on 3/30/15 she posted my photo again with another note. What's going on... the police wanted me to contact you first before filing a complaint with them. I just the picture deleted from her Facebook account so she can stop using it. Attached you will find the one she just sent last night with a new comment.  Please delete the 2 photos she has of me.  Please advise.

60

My Facebook won't accept any messages because there something on my page. Is said that I have to add more friends and don't won't to add new friends. Please remove it now!

40

Facebook blocked my account because of a picture that was reported and they said I had to upload a picture of my ID! Well i did all that and my account is still blocked! I just want my pictures off the page and they can shut it down I dont care!

40

I go by Holiday Misfit Sweets in many games and in real life. Someone keeps reporting a name that I have had for many years on my Facebook page.. I am not protending to be someone I am not. It is a name I choose to go by. I do not think it is far that I am being me and I am being blocked out my page cause I am getting reported over the fact I will not pay someone attention. I feel this is unjustified and unfair cause I have had Holiday Misfit Sweets up for at least 2 years and because people decide to catfish and play with people's minds is wrong. I am not one of those people I have had my Facebook page for about 5 years now..

40

I ordered 7 items of jewellery from Florence Scovell in early February. I paid through Paypall at that time. I am still waiting for delivery of the order! They don't even reply to my messages. How do I get my order or my money returned. Many thanks.

40

I noticed about 2 weeks ago i have no elite I'mmissing all my benefits and i can't understand why it can't be my credit card because you still allow me to charge my chips if there is a problem. I think you should have me a email to the facts every time i go in there to get this statement that i can't access my account because of errors to it. Well this is what i say i buy all chips on a regular base but to pay for something and you can't even call or leave a message so i could get this fixed!

20

Fake account as been created and adult photos are been posted with my account. I need it shut down immediately!

40

My Facebook account was hacked by another person and he told me 400rs deposit my bank account. The person change password i cant not use my Facebook account please request to i need help.

20

I have been locked out of my account and someone has been using it for a couple of weeks now and i cant get any support on how to get back in it because it because they changed my password and email address.

20

if John Chaplis can't log in to Face Book, I want my name & everything else deactivated now.

40

A "person" from Lancashire (who I do not know) accessed my photos and sent me a pm of my 2 year old daughter calling her a mongrel (which she isn't & who cares if she was anyway). Said vile person then blocked me so I can't report her. This is after a disagreement on another site. How sick to involve a 2 year old child. She needs banning from facebook. Also she has a photography page. Google her reviews, they just about sum her up!! She is sick in the head.

40

Authorized withdraws from checking account would like to talk to some one from facebook customer service please call after 5:30 to see either if it is possible to have that stopped and to have my money returned. Thanks!

40

Have been trying to get in touch, but, that's right no one can get in touch with Facebook, only cause you don't want to listen to what peoples complaints are about, you make it so hard for people just to ask a simple question, don't worry I found the answer myself.

40

I do not like having the posts skip back to an earlier spot when I am reading, then having to scroll through many already read posts to get back to where I waa. How Do I Stop this?

40

I have filed page complaints against 8 pages which are all manned by unknown individuals using fake names and profiles. These profiles keep changing their names and all have me blocked from the sites and all of these profiles are posting slanderous, malicious and untrue posts directly naming me. Many of my friends who can see the content are screen shooting the posts and sending them to me ( I have over 250 pages of these pictures and comments) and they are also reporting the content as well, a few have been removed, but recently it seems all we get is a computerized reply that it does not violate Face Book policy - correct me if I am wrong, but fake profiles is a violation of face book policy.....

Just 2 weeks ago they opened a closed group called "Tumanoligy 101" and it too is all devoted to me and I am blocked from seeing or joining. They have stolen pictures from my personal Facebook page and from my business Facebook page "Fast Lane Farms" and posted them on these fake profiles and the fake profiles have also posted poor reviews to my business page. How can I find out who is behind these pages so I can have EPO's issued, I have filed police reports for harassment, but no one seems to be able to help me stop this. I have been told to take my personal pages down, but that will not stop them from continuing the behavior on the fake pages. Please contact me at the email above I can electronically submit to you the screen shots and the page names and would welcome the opportunity to discuss this and how it has affected my business. Nothing like being accused of being a drug addict, alcoholic, thief, transvestite, liar, homosexual, and low life to have a detrimental affect on my livelihood.

20

Sir, my account was not opening it show make your identity but i cannot recognize all photos this id is mine please resolve my problem.

40

Too whom it May concern. I'm emailing to express my concern about the Facebook company. Sometime ago I receive an noticed from Face book that my account had been hacked and facebook had asked me that if they want to recover my account I would need to down load a photo Id to sent to them to verify that that is me. But I had already explain to them that I don't feel comfortable to email or down my Photo ID because I've been warn that I may not give out any personal information about myself. I had told them that many times and I'm getting little frustrated with this whole thing from Facebook. I would like it very much if Facebook people would please stop emailing me asking for my Photo ID. if this continues then I will report to my local police department along with the note thank you sincerely.

40

Too whom it May concern. I would like to complaint about Facebook people. what my concern is is that facebook team had kept on emailing me to submit my picture ID and I don't feel comfortable to do that. I've been hearing a lot on the news about people posting photo and personal information on facebook which people should learn to be careful because you just never know what facebook can do. they can sometimes do funny thing like look up where you live and find out all about you. I've been explaining to facebook that I'm not allowed to post any photo or personal information and yet they keep on emailing me about it. I would like it very much if they would not ask me to download photo ID. I was trying to recover my facebook account when I noticed that someone hacked my facebook account please be sure that facebook don't email me anymore Thank you and Aloha.

60

Some one is tagging virus at my timeline even though I have restricted my tagging option and even it is sharing the same virus post to other friends of my list.

40

May account deactivated for some mistakes between sending a message for friends. I want to get enabled and login back to my account so please let me back in Facebook. I am sorry for mistakes!

40

Some one changed my Facebook account name. They added his name to my account the name added is Ahmed Bayet so when I tried to enter my account a message occurred says this account removed from Facebook how this happened. I really want my Facebook account back soon

40

I have to tell you that somebody trying to put my pics in bad news which is completely fake. Like religious disobedience with my pictures on Facebook. She has a good following so people get started to share it. I want her account blocked and take a serious action.

40

Why is it so god impossible to get back on my facebook when I have forgot all of passwords to every thing you are asking me for. Why cant you keep the test where I have to name the people in my photos on my account?

40

Facebook has stop my account for security check but for confirming they asked me for unknown pic as my friend I could nt recognise them so facebook doesn't log in my account plz help me to log in again.

40

My 13 yr old son has recently contacted you to ask you to remove a facebook account that a bunch of school bullies have set up in his name to make fun of and write nasty thing about him. fb support have came back saying they will not remove profile as these people are following fb community standard!!! Can you explain to me how online bullying is ok? you write about how serious you take online bullying but when you are asked to help you do nothing. who do i need to go to to get help with this??

40

Facebook would not accept my normal password so I changed it and answered the secret question. They said in 24 hours I could log back in. When I try they tell me my email is already in use. No kidding, it's mine. I tried again, another 24 hours and same story!!! My facebook is blocked after changing my password. Who do I call???

40

I'm upset because someone has shared my photo and I do not know them. A random person who was suppose to be my friend has shared a photo of mine with an inappropriate tagline. i want to report about that person. he has also sent me harassing messages from couple of his fake ID's. I would like Facebook to kindly take some steps against this and also know what you are doing to prevent this kind of problem in the future?

40

I bought a facebook game card and loaded it to use as cash on farmville 2. I had 211 dollars on my game. I logged out and came back an hour later and it was down to 72? WTH It cost me $25.00 to buy that card and now its all gone. I will not buy another one and may stop playing the game, this is the 2 time it has happen.

60

There is an entry on facebook under my facebook photo that I did not put there. The entry asks for donations for Hurricane Sandy Relief. The entry names Ronni Watkins, Angelo Santiago and Cindy Bell as supporting my request for donations. I'm sure these people do not know that they are on this facebook entry. I did notify them, though. We all "liked" a cite called Characters Unite recently. The Character Unite name was on the entry also. Please eliminate this posting and investigate this Hacking. Please take the steps necessary to clear up this violation. Thank you, 

40

i have reported this facebook insident a few times but just found this sight my daughter as had to move away from her x as hes arrassing her slandering her and her new partner, he as made a false profile under the name of zoe will he as sent messages to everyone on facebook accusing him of being a prdofile i think its discusting we have involved police they told me to complain to you as they no its this michael nicolas and his mum mandy bower i have already blocked that family and deleted them of my face book but earlier this year i had to add another letter to my email as someone tried to hack it now hes slandring my daughter of and will not give up i no its this person and police agree but we need real evidence so they adviced me to contack you to sort it out as they dont have control of facebook and you do its getting very scary for my daughter which i think is well rong she shouldnt have to come of facebook because he can harrasse her please help us to avoid this zoe will to be able to contact people for this is so bad to accuse people of things that is not true the the reson we no its him and his mum is because messages were sent to zoe will privately and suddenly the family are asking questines about what we put theres other evidence as well but as your good in facebook i no you will be able to read what she said and our reply please help us thank you so much for your time

60

I have begged and begged for customer support to help. They give absolutely no help. They will not even put my quest items in so I can move forward. It was working fine then one day it stopped. They now will no longer respond to my emails. They make me feel like this is something I did or my fault. I've been playing since 2009 and this is the worst i've seen. The customer support team used to be so much better. I am assuming they've gotten new support or outsourced it because the team they have now does nothing.

20

Facebook is now a magnet for child abusers, sadists, bullies and other predators, and their code of practice does nothing to prevent this from happening. It is frightening to know that a web site that is supposed to be a social tool to connect family and friends have owners who do not do enough to protect the innocent. It seems the rights of the immoral are higher than the rights of the innocent and moral people who use it. it either needs closing down or have very strict rules in place to rid FB of this content.

20

I am Facebook user. But my Facebook account is block. I am try every think but I can't unblock it. Please help me. Also, someone is using my Facebook account by changing password and contact no. I want to deactivate this account please help me before it gets blocked again.

Last week someone has made a profile using my name my date of birth and even my photo and has sent a friend request to me I wondered this a terrible thing and of course it would be simply because:

(1) someone else is making or using my name

(2) If it is a Facebook account there could be some serious information that is being exposed about me that is not true

(3) Whatever is being written in this account could cause me to lose my job or not be able to obtain a new job.

So I ask and am very concerned how does one stop the false accounts being made and destroying privacy and embarrassment. I need to unblock this profile and stop people from creating these fake accounts.

40

Hi, my language is missing in the website facebook, and I would like to report a complaint about it. All other languages are there to use in facebook, but my language, the Kannada language, is not present from India. Please add this Kannada language so that users from Bengaluru can use the website worldwide. It is a language in karnataka, which is one of the old languages of India. Bengaluru is a number 1 place for software known as silicon city of India, but still facebook is not having Kannada language.

60

I have been receiving emails from Facebook every 10 minutes for the past 3 days after inadvertently clicking on an ad to join. This is harrassment. I have tried using the Facebook website to fix this situation but the seemingly correct option to submit a request to stop receiving correspondence from them does not produce any results - it just sends me back to the previous page without allowing me to actually log a complaint and have my email removed from their database...although my email should not even be there! Please help!!

60

I am a player who has loss chips being hacked on Facebook . I don't know why you guys can't catch these people when all you have to do is let us talk to a live agent when it happen and you should be able to catch them. On my buddies list is a person name Monique who is asking for friend request on Facebook and then players chips or taken. She is leading in chips on my buddies list and claim she is from London but she has hacked players Facebook accounts from New York. It seem that you could put a stop to this which make me think you do not care that your site using Facebook is not secure. I would hope you would shut down your site until this problem is taken care of. We are paying players using your site. I do think the right thing to do is give us back our money and shut down your site until you make this site secure.

20

Every time when i log into my facebook account & share some pictures suddenly that capatcha popup box appears. Its a warning to message that am using some others account. How do these facebook people know that am using others account??? Why are these people giving trouble using the facebook. Where should I complain to get my problem solved? Will anybody help me in this regard

60

My facebook account is temproraly blocked. When i m trying to Sign In is always shows an error message shows-your account temproray blocked. It is always asking to recognise picture who were tagged in but i cant memorise the same.

Please provide me some other procedure so I can get back my facebook account. From 8 Dec'12 I am facing this problem. I will be very thankful to you when I get my facebook account unblocked.

A week ago I received a message from Facebook that someone had tried to get into my account on Facebook. First I thought it was a scam. Then my site was hidden and I could not log on. The instructions said my account had been hidden due to a security threat to my account and I had to complete steps to identify myself, have my identity reviewed and verified.

I did this 2 times scanning my government ID, drivers license as required with my number blocked and sent messages asking for explanations and to unblock my account. I checked any financial account I had and saw no problems, my Pay Pal account has not been used in years and is deactivated, also I changed passcodes on everything.

Next I get a email supposedly from Gus at Facebook telling me a payments functionality key has been disabled. I do not know what that is. I was also told I HAD RECEIVED PAYMENTS WHICH I HAVE NOT AND PURCHASED SOMETHING, WHICH I HAVE NOT AND HAVE NO IDEA WHAT THIS PERSON IS REFERRING TO. I HAVE ASK FOR AN EXPLANATION.

Facebook is a social media outlet not a shopping mall to my understanding. So the bottom line is first my account was threatened, then disabled, then I am told I have purchased and received payment for something from somewhere, have no idea what but this is suppose to constitute my not using Facebook because myself and others are being protected.

I would really like some answers here and to talk to a human being. Getting back with me with some explanations and the truth would be great.

60

I,m very tired of getting blocked for 30 from adding friend when i try to add friends to have new friends to talk to i wish u would change this im very tired of getting unblock them add a few then right back blocked from adding for another 30 days.

This is to inform you that i have no commercial transactions with my facebook friends in and out of the country,and also that if i do send a friend request, i am aware of my responsibilities as a good citizen of this country to fully abide by the rules,laid down by you.

The friend request i send,are to those whom i have met i in some of our church functions or are friends of my F/BK friends,nothing more and nothing less. Therefore i request, that my particulars be verified, and immediate action be taken to rectify the error. Thanking you, and awaiting your kind response.

60

hi, I got some problem in my game Facebook, it's Farmville2, I complete all the task which is come from barbara... I got that last thing she is givig when the task is complete and barbara gone...then I go back to my home page and when I come back to play I saw barbara is there and my last task is not complete,, but I throw ll the feast so I cant get it now... what can I do??/ please help me..I am so dasparate to complete that task but I can't....Please help me please with Farmville2 for Facebook.

60

Dear sir,

My account has blocked by some users which is very unfair. It is my real account and i am using it with very genuine information. but now a days it has blocked by some other users only to give mental harassment. please recover my account because i loss some photo and messages.

I need some help from you. Look forward to your positive response.

40

Why do you allow people to post hate speeches, photo's of dead babies, nudity, pornogrophy, threats, allow peoples photo's to be posted on another page edited with slurred speech and ridiculed and when asked to remove them you won't? I have seen all these and reported them along with 1000's of other facebook users but you do nothing. Your terms and conditions are being ignored and complaints and reports of these issues are also ignored by you. How do you allow obscene images of children and babies on a page called Controversial Dead Baby Jokes ? I have taken screenshots as proof and wrote to MP's the police have been informed too. Facebook this is your problem and instead of ignoring this you should be doing something about it. We wrote to your advertisers and you have now taken the adverts of the worse sites and we thank you for that. You will be losing business and a good amount of Facebook users are closing their accounts on the 1st Jan 2013. I'm afraid your social Facebook is becoming very anti social. I await your response. Regards Pauline

40

for about two tears now i have been playing a game on face book called battle pirates yes the game has had a few problems and everyone has made kykly aware of them but all they do is fob you off saying its your pc, not the case it costs money to play the game or should i say to buy things to make the game play better but its not better i have spent about $250 dollers but there not giving you what you pay for it ether locks you out crashes or does not load all the time your said fleet is being damaged and it costs to repair it at this present time there doing a game on there where you win things but as soon as i started it then problems started i got on to them but all they done was sent long emails about problems on my P.c funny that the said same emails were sent to other players i have lists . i asked for my money back but they refuse to address the problem or even give me a dirrect answer can someone help me please

20

My facebook account was suspended without worning are reason.i have been treated very unfair and i am a decent person i have followed all tule never a complain against me the i get on and said locked down due to spam and fake account i followed all procedures to prove who i was a gov id was sent a bill with my name and add.i find this very unprofessinal especial when i see porn all time on there.i have been on facebook for years and have pics and friends i cant replace and games i even paid tp play.everything was taken everytime i try to file a complaint it says accont not disabled .but it is loced i have had no respnse form not even a single person and that is very wrong plz check this out i did make another account but i have lost it all and dont see it right.

40

I've been blocked because of friend requests, recently I went to a Vinalhaven site and saw some folks I used to hang w/my ex-husband. I've worked at a factory for 13 years, or it's an old friend that accepts my friend request and I go through their friends to see if I know anyone. What is w/this. It's totally wrong! FB already kicked me out of my first profile and I can't access it and I had to make a new one. I also requested to be in a couple of groups and a lady in Australia a couple years back asked if I was related to so and so Isbister. She also happens to be a rescuer of animals. What if she couldn't have FR me? I'd have never known such a wonderful lady that deserves the hand of God on her. I repost stuff from her too. So why can they do that yet you cannot get to a real person to talk to. FB sucks.

60

When you go to purchases list the last one is 4/3/2013 which is correct. On 4/10/13 my bank took $476.31 for facebook. I filed report with them and no response. Can't talk to a live person. They know I didn't make these charges cause I wasn't online. I want my money back and I can't wait days for it

40

I was blocked from sending friends request and some of the people on the list were family, including my daughters and grandson. A couple of them even carried my last name. One of my daughters never responded because she has no means for getting on Facebook. So there reason for blocking me is all wrong because my family do "Know Me!" - I work in music so the other people I sent request to were musicians to connect with to sponsor them.

20

zynga robbed me of all of my chips almost 22 million worth.. i have read that they're taking chips from good players. i started with 20k in chips. i put a lot of time in doing so..

it's part of my past time i believe it's terrible they can just take your chips away as they please cause you're a solid player.. they want you to buy chips.. that's what it's all about..

Zynga owes me almost 22 million in chips.. can i please get them back??

20

Today is my birthday and because of some arbitrary decision of Facebook, I am blocked and cannot ready any birthday wishes I might receive.

Without a doubt, there has to be a change to the way Facebook decides who can friend who. I'm blocked for responding to friend requests not because I sent out thousands of requests. It makes me really, really mad. I want to know who has complained about me and I want an answer to my email messages.

20

I just noticed on my facebook account of scratchz padz a whole section of my photos containing my graphic art work has disappeared it had est around 600 posts, I did nothing, didnot remove or delete so where are my pics they belong to me put them back now, you need to fix your facebook programing allso it hasnt let me do a down load in a few months first and now my art work that I made is gone, oh come on guys fix it, bring my photos back and let me do down loads agsin..

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