Contact Walmart Corporate

I ordered a tv got a message it was delivered, l looked out and saw nothing. Called customer service and all they did was hand me phone number for a freighting company I did not contract and said it is not their business to ensure I got tha product I ordered from them. From this point on the loss of almost $600 is all mine

I used my United Health Food benefit card.
I thought there was free delivery for this.
Thanks

You guys needs to fix your pricing false advertising

I was shopping today in WMSC 960 in Picayune, MS.around 9:30 AM. My wife had ask me to get her a canister of mousse. Well I know what its for and that it would probably be in the shampoo and hair products aisle. So I proceed to that aisle. When I entered the aisle there was a WM employee stocking in the aisle. I started looking for the mousse up and down the aisle, mind you this employee saw me and didn’t say can I help or am I in your way. Nothing, so I told her I was looking for something called mousse. That’s when I got the glare, I immediately felt that I had offended and disturbed her. She then ask me in a rather sarcastic tone “what brand”. I told her I didn’t know any brands that I didn’t use it. It was for my wife. Again in a sarcastic tone she said there are several different brands. I think she realized at this point I was getting a bit irritated though I didn’t say or do anything. So she started trying to tell me about mousse. At this point I decided the best thing for me to do was walk away. I believe this is the same employee that glared me in a similar incident in the pain relief aisle a couple of months ago, but I’m not sure.. This may be a great employee stocking the shelves, but this employees people skills need some attention. Just wanted to share this incident with you because I thought you would want to know.
WALMART MAY WANT TO PASS THIS ALONG TO ALL ITS STORE PERSONNEL!
Mahatma Gandhi said, “A customer is the most important visitor in our premises. He is not dependent on us, we are dependent on him. He is not an interruption in our work, he is the purpose of it. He is not an outsider in our business, he is part of it.
Thank You for Your Time
Jimmy White
P.S. I went across the street to Walgreens and got the mousse for my wife.

I shop at Walmart at least twice a week. I shop at sam’s club. I buy Murphy gas every week. I have a problem. You quit selling A-15’s. But you sell abortion pills that kill thousands of babies. Tell me how that this makes sense.

IN AN ORDER , THEY HAVE CAT LITTER AS GROCERIES AND CAN DOG FOOD, PLEASE ANYBODY THAT EAT CAT LITTER AND CAN DOG FOOD PLEASE LET ME KNOW BECAUSE I AM MORE THAN CURIOUS

Poor quality.I
Given toaster oven as gift. Cannot toast or broil. Bake only. I'm dealing with it
2 space heater. 1 month. Old plug starting smoking @3 AM THIS MORNING WHILE GETTING COFFEE ON THE SIDE IF KITCHEN.
IM VERY upset with the heater. If I didn't act quickly don't no what would of happened.
It could of caught my house on fire
Could have lose my life and my dogs life. .
I'm 74 yrs young live on ssi
Don't have the cash to replace thing every 2 months.
I ts530 am ad I'm still shaking and cry over the incident..

I no I will never from you but thanks from hearing me out
Mary rimsky

Had a sign up for certain price and the car seat wrang up wrong price and would acknowledge the price!!!

I am new to online shopping with Walmart and my first time i had a bad experience. For some odd reason. Accounts keep getting cancelled and Walmart some how feel that keeping someones money for no reason I would like my money back or i will file a law suit you have no right to keep my money.

Today Walmart delivered an order that I had placed last week. The problem is, I got somebody else's order. I contacted a Walmart agent and told him what happened. He said that my order was apparently lost and that the driver/delivery person substituted another person's order. This is UNACCEPTABLE! I had been watining for this order because I have a doctors order telling me that I need certain dietary items daily...now that's all screwed up. I was refunded my money/benefits at my request and will place a new order with SAFEWAY.

There should be a Toilet icon before the first STAR because Walmart customer service is in the toilet. I have a bad email account on my Walmart+ account and I cannot do any verifications, cannot edit the bad email address since the verification for doing so is (yes you guessed it - via my incorrect e-mail address0, No backup text verification. Chat won't help you and you can't be given a good telephone number to get account tech support. I have wasted hours on this merry-go-round with no end in sight.

Was in store on January 5, 2023. Had done Spark shopping. Went to self check out. Scanned phone. Packed customers items. Scanned my personal items and then bagged them. Had receipt. The whole time the associate was watching only me. Another man passed by me after his check out, he didnt bother him but he only watched me and I knew he was watching me but I hadnt done anything wrong so I continued. He left his post where he sas to watch the customers at the self checkout to walk over to the door checker. He pointed me out and then told him to check me when I came and as I approached he tried to walk away and I told him that I knew what he hd done and that he deliberately profiled me only and then left his post to warn the door checker to stop me. He denied it and I asked for a supervisor but he kept walking as if I wasnt talking to him. I walked to the other end of the store asking cashiers for a Supervisor and they pointed her out. I asked could I speak with her and she shook her head and also saying no because she was getting off of work so I asked for another one. Meanwhile I was standing there getting no assistance but then looked down and saw the gentleman who was watching me talking with someone. This person came to me and I introduced myself and began to tell him what had happened and how it happened and he says to me, yes he already told me what happened, as to dismiss what I was telling or to say basically he was in the right. He said to me well he wanted you checked because he saw you with only one receipt and I said ok, yes here is the receipt but how many receipts should I have for one cart? I said that is not a reason to profile me and then having me checked. I said he could have come over to me if he thought I was doing something wrong but I was right in his face checking out and I have a receipt. I said most people stealing have no receipt and I said if he would have been doing his job properly he would have seen me follow the Spark shopper check out steps. The supervisor or team leader then proceeded to tell me well if someone looks suspicious then we check them and I said LOOKS SUSPICIOUS???? I asked him what did that mean because I didnt know checking out my groceries at the self check out would constitute suspicion. He then tried to clean it up. I was done talking to him.
The supervisor who could not help me because she was getting off of work, was there to listen and then put in her reason of why they dont approach people if they feel they are stealing. She said its because they could become hostile. I said well whether its the checkout watcher or the door checker a person can still become hostile. What he did was zero in on me. He did not watch the other customers and he walked away from his post so while he was gone someone could have really been stealing. I couldnt understand that if she couldnt help me in the first place because she was off work then why was she still there talking? I proceeded to the door and was checked by the door checker. We had some words. I then allowed him to see my receipt. He asked about the items not on the receipt and I then said, I am a Spark shopper and then he said oh and I said, yeah like I said it was an assumption before any questions were asked. I said you and the other guy profiled me because you saw me with one receipt for one cart. I left the store. I can be reached and would like to be reached

I HAVE BEEN PURCHASING FROM YOUR PHARMACY IN PLACERVILLE CALIF.
THE PRESCRIPTION METOPROLOL FOR THE PAST 10 YEARS FROM WALMART.
I DO NOT HAVE INSURANCE,
THE CHARGE FOR A 90 DAY 25MG HAS BEEN $24.00.
THREE DAYS AGO MY DOCTOR SENT A PRECRIPTION FOR METOPROLOL 25MG 90 PILLS.
I RECEIVED AN TEXT MESSAGE THAT MY PRECRIPTION IS READY FOR PICK UP.
AND THE CHARGE IS $82.92.
IM THINKING THERE MUST BE A MISTAKE,
WHEN ARIVING AT THE WALMART PHARMACY I ASK THE WOMAN, I HAVE ALWAYS PAID $25.00 FOR MY PRECRIPITON, WHY
IS THE PRICE $82.92?
SHE SAID SHE DIDNT KNOW.
I ASK IF I COULD TALK TO THE MANAGER?
MINUTES LATER A GENTELMAN CAME AND ASK ME IF HE COULD HELP ME,
i ASK HIM WHY THEY ARE CHARGING ME $82.92 FOR MY 90 DAY PRECRIPTION INSTED OF $25.00 THAT I HAVE ALWAYS PAID.
HE WAS LOOKING IN THE COMPUTER,
THEN TOLD ME IT'S BECAUSE THEY HAVE CHANGED TO A DIFFERENT BRAND.
I ASK HIM, DID MY DOCTOR PRESCRIBE A DIFFERENT BRAND?
HE SAID NO.
THEN IT MUST BE WALMART DECISION TO CHARGE OVER THREE TIMES THE ORIGINAL PRICE TO IMPROVE THE BOTTOM LINE.
I CALLED WALGREENS AND THEY QUOTED ME $19.46 FOR A 90 DAY PRECRIPITON.
THEY WILL BE MY NEW PHARMACY.
JERRY COLLINS

Yes I had ordered a couple things online last night to the Walmart and I didn't order no membership and they when I tried to get a free delivery it ended up charging me 98 dollars and I would like to have that money back and it's not right for you to take my money like that and I don't do memberships over the phone thank you ASAP already turned it into the Federal trade and a better Business bureau so that money better be refunded back to my debit thank you

I was shopping at Walmart today in Chipley Fl. I have never had a problem there before. But today as I was shopping I noticed an employee giving me a dirty look. At the time I didn’t think anything of it but then I went down the aisle where she seemed to be working. It was the candy aisle and there were other employees present as well. As I approached her she muttered under her breath about me calling me ugly. Then she called over the other employees and started telling them I was ugly too. One older employee told her to stop being stupid. But she continued and commented on how I was dressed. I had on a pair of blue jeans and a tee shirt. She made me feel extremely uncomfortable. Her name is Tatiana and she has orange hair. Thus should not be happening by employees. If she thought I was ugly she should have waited until I was out of war shot before saying anything. Let me also say I do not know this woman. I’ve never seen her before today. Shouldn’t Walmart employees be kind and considerate to the customers?

I placed a order on Walmart online on 1/13 and waited for my items to be delivered, first scheduled delivery was for 1/20 and it never showed up location was in Oklahoma, so I knew it wasn't right. So I waited for it to update and eventually it did saying it would be here by today (1/25) and I was like okay. so what is with the constant delays it has now updated to it will be here tomorrow. I do not appreciate constant delays and disappointments if its gonna be make sure it is and if now don't put a date on it

the acting manager NOAH was asked about access to the bathroom to Mr. Emanuel Payton on Tuesday January 24, 2023 at 1pm. He indicated they have no bathrooms. Mr. Payton indicated that they do and the manager (Noah) said they do not and walked away. An employee then walked up to Mr. Payton and walked Mr. Payton to the bathroom indicating the urinal was broken but he could use the toliet. Why did the manager not extend the same courtesy?

I shop at walmart daily even have a Wal-Mart card. I was checking out at self check out where scanner didn't work. After not receiving no help after asking several associates I was stopped at the door to show that I paid. I work hard for my money I do not mind cameras in the store or being watched as I am cashing out but then to get stopped a someone going through my bags like I stole something THAT IS BORDERLINE HARASSMENT and Wal-Mart needs to change I'm sure I am not the only one who feels this way . Wal-Mart does not feel like a family dept. Store anymore

places an order on line yesterday to find at the end part delivered and part pick up no car so cannot pick up tried to cancel the order and could not cancel the whole order so call the store mgr east Windsor was very nice person and he gave me the toll free number to call which I did and got a machine and the machine could not help me with the complaint I had so I am writing to u maybe you can cancel the whole order or deliver the whole order that I had place they said I took off the coffee I would like that back if u are delivering if no delivering then CANCEL IT and I will try another store not Walmart this is the second time I had problem because the first order out of my kind of coffee order and they sent me a sub which I hate so please help or forget me

MY COMPLAINT IS IN REGARDS TO WALMART REFUND FOR ORDER # 200010355937586 THE WALMART WAS SUPPOSE TO SEND ME A CHECK BUT BECAUSE MY BANK ACCEPTED MY FUNDS AND I AM NOT A CUSTOMER WITH MY BANK ANYMORE BECAUSE MY ACCOUNT HAS BEEN CLOSED WITH THEM. THE BANK TOLD ME WE HAVE RECEIVED THE FUNDS BUT IT WILL TAKE 45 DAYS TO GET MY MONEY BECAUSE THEY DO NOT KNOW IF THE MERCHANT WILL TAKE ITS MONEY I ARGUED WITH THE BANK AND TOLD THEM TO SEND THE FUNDS ASAP AND THEY SAID THE ONLY WAY TO SEND THE FUNDS ASAP TO ME IS WALMART NEEDS TO DIRECTLY EMAIL OR FAX THEM WITH A COVER LETTER STATING THEY WILL NOT TAKE THE FUNDS BACK BUT WALMART IS NOT COOPERATING IN HELPING ME OUT AND IT HAS MENTALITY AND FINANCIALLY EFFECTED ME A LOT AND DRAINED ME AND I AM NOT ABLE TO SLEEP EITHER BECAUSE OF THIS SITUATION I WANT MY MONEY BACK ASAP AND I WANT WALMART TO GIVE THE BANK WHAT THEY ARE ASKING SO I CAN GET MY MONEY ASAP PLEASE LOOK INTO THIS MATTER AND HELP ME RESOLVE THIS AS I REALLY NEED THE MONEY BECAUSE I AN STRUGGLING FINANCIALLY!

The Walmart on 288 st in Walmart is unprofessional they not answering the phone and I called over three times to complain about my baby bike and how do I go by getting another one since no air couldn't go in the tire I trying to call them and I get no answer with all those workers they have no right to the customer at all

I have a Samsung A13 prepaid phone on 7th Dec, It wasn't working upto my expectations so I went to return it. The counter person told me that the receipt does not a serial number for phone so we can't return it. They even asked me for s state ID, which is totally inadequate. It's their fault that the receipt has no serial number for phone, not mine so why should I pay for it.
Today I try to call them but they didn't pick up.
I am attaching a picture of my receipt and phone box below kindly look at it and return my phone at earliest.
Thanks!
Regards
Abdul

Walmart has items for sale at 3 cents and when you go ahead and pay for the items they are holding you hostage and forcing you to go to customer service and refund the items and telling me that I can't buy the items because they are for donation. There is no sign or literature in the store that says you can't buy items that are for sale. I have seen store employees buying the same items for 3 cents. I had already paid for the items but they forced me to refund it.

I made an order yesterday to be delivered within 2 hours I paid the express fee and as of today I still haven't received my order. I been calling and calling the store location since 8:45am and still no answer. At this point I just want to go pick up my order but I can't get an answer and customer service wasn't a big help.

Hoping to find a resolution to my issue. On approximately 3/11/22, I purchased several items online from Wal-Mart.com. The total for that order was 142.33. One of the items was a set of sheets that were supposed to be extra deep pocket and were no where near the description. My local Wal-mart store informed me that they could not take them back as a return and that I would need to contact the seller, which I did. I might add, until this point I did not realize they were not from the actual Wal-Mart store itself! I did indeed reach the seller and explained my circumstances and asked for a refund. I was emailed (2) $25.00 grocery cards, which was $5.00 short of the $54.99 purchase, but I was not going to complain! My local store told me could only be used online and not at the store. I never order groceries online and didn't know how to use them...my generation is not so great with technology advances. Anyway, when my daughter came for the holiday visit, I asked her for help. She was able to show me but the refund grocery cards had expired!!! When I looked at the Wal-Mart website it said the is NO expiration on grocery credits. However, after double checking, I did see an expiration date that I had not noticed. Now they have vanished from my email, I'm assuming because I entered them into the PROMO section during the checkout process but they were INVALID.
FOR REFERENCE THE 2 CARDS WERE #CE9G8TQE, #CE3TN8YX. If I could please be re-issued a refund, I would be so grateful! Thank you for any help you may offer in this situation. In the future, I will be more careful NOT to do any business with vendors other than the actual Wal-Mart store!

I ordered 3 items online for a pick up order. I was advised it was ready and when I checked in for the pick up area, nobody came out & I did not see one employee passing out items to every spot taken. after 1 hour I left an
set up Reserved time for Mon
(last day to pick up) .I also set up my daughter as a pick up person. She checked in for her “reserved time” and after 1 hr got the attn of yer employee. He looked up her/my order # and said THEY DO NOT have my order which is also what yer online site said 2x. Now 1.5 hrs has gone by with them not knowing what they were doing let alone delivering my paid products!! My daughter cancelled my order. Now yer site says I may not get a refund if my order had already been processed??? I want a refund of my money paid!! I will never do business again with this store. Also, the phones do not work so you CANNOT reach the Pick up Dept and yer regular line NO ONE answers the calls!! In 2 days I called 10x.

Friday the 25th I bought a battery for vehicle returned it for exchange on Tuesday the 29th. Had receipt but they would not exchange said had to get a refund but had to go on gift card. Even though I had receipt Y'all have no problem taking my cash but can't return it with the receipt come on now happened more than once.. sounds like false advertising to me moving back guaranteed with receipt

I ordered an Allswell bed in a box allowed 24 hrs for “rise” laid on it for 30 min. To see if I liked it and it was not for me. Went on Walmart.com scheduled a return. Received a confirmation the mattress would be picked up on 11/21/22 between 12-4 pm. By Estes shipping. No one came or called. I initiated a chat on Walmart.com and was told that they were contacting the shipper now and they would call me. No called! I called customer service and they said that after contacting the shipper they were told I should have received a tracking number in an email!! Mind you I received a CONFIRMATION ON DATE AND TIME. I could not find an email from shipper so I checked my junk folder and it was there. Nowhere on my confirmation email does it state that I will need to check for an email from the Shipper! I had a confirmation # The shipper will call me to confirm. NO ONE CALLED ME AT ALL! I asked Walmart if they could come get the mattress tomorrow 11/22 and was told the shipper can’t come until next week and due to the fact that nothing was In writing about the shipper contacting me they would expedite my refund of $900. Due to the confusion and I was put on hold so the customer svc. person can get that signed off on by his mgr. he comes back on and tells me they can’t find the refund button on the order so they can’t do it but they can refund me 159.80?!?!? I thought they couldn’t do a refund I said and he couldn’t answer that?? Then I told them that I work next Wednesday and can’t take time off for the mattress pick up and they said maybe they can pick it up on MONDAY but they will call me Friday to see. I told them if they can’t come Monday, I will have to leave the mattress outside because I have to work! Again on hold, comes back and says shipper said it doesn’t matter if the mattress is left outside! Are you kidding me. !! I ask for a corporate # so I can complain and he said “we don’t have that information”!! I said you are Walmart customer service and you don’t have a corporate number? He said I could right a letter?? DO BETTER WALMART worst company experience ever!

I made a purchase on line on the Walmart web page for a TV that was on sale, the TV delivery was pusponed, they sent me a message and I had no problem with the delay, then all of a sudden the said sorry your order was caceled, item out of stock, (their fault, not mine) So I contacted them on line through a chat on their own web page, told them my problem and requested a rain check or a similar item for the same price, seems to me is the right thing to do. They offered me a $10 discount on my next purchased, I asked her (Lea) to please do the right thing and give me a rain check, she said it took 5 to 10 days to restock, I said fine with me, I can wait, she kept telling wait until the item is restock and reorder it, I told her it will be restocked at the regular price we both know it, just issue me a rain check, she told me once the item is availabe order it again and ask for the rain check you want, and then said by the way we will not send a copy of a transcript of this chat which I found strange because i did not ask for it, I got suspicious and screen shot the entire conversation. I need Walmart to do right by me and issue me a rain check. I was only allowed to down load 5 pages, not enough to sent the chat transcript.

Grocery order consisting of food stamp and debit purchases not refunded within 7 days. $207 dollars not refunded from non delivered grocery order dated 11/06/22, todays date 11/14/22. Most recently told there is no time frame for a refund.

I called pharmacy to findbout if a score ipts were transferred to there yet, man answers saying thank you for calling Walmart pharmacy can I help you,I said yes an asked if scripts were transferred yet he said mam we are closed for lunch.he talking to me very rude,so I asked why did you ask if you could help me,and I told my boyfriend he's talking rude and he must of heard me. I wait an call back same man answers saying he didn't have to talk to me and I needed to get them somewhere else because he said I was rude

Regarding Walmart at Rte 3 Plattsburgh NY store in Consumer Square. 2 overnight supervisors who are VERY rude and VERY lazy, Sue and Jim. They yell at employees while they both play on their phones EVERY time I go in store. I heard both yell at employees (and I've been keeping notes on all my bad experiences with these two), such as "Get to work you stupid queer!", "If you moved you wouldnt be so fat!", "You cant have me fired. You must be stupid. Shut up and go clean that up!", "I dont care a customer shoved you. It's not my issue. Go back to work!", "I am not calling the cops because a customer grabbed your schlong. Get back to work or I will fire you for crying!", and many more phrases. Shame on you for allowing your supervisors to treat employees this way!

The last 7 times I've done a Walmart grocery delivery order something has happened either late cancelled by the store or my order for yesterday never showed up and can't get any answers. I tried calling the store pickup number multiple times yesterday and no one answered. I just want my order that was paid for. I'm disabled and depend on grocery delivery and when things like this happens it's difficult for me. The store is Huntsville Alabama 35811 Winchester road

My complaint is with my order 4182225-939637 and the $104.25 I was charged for a Item that I was told was not being charged for

i tried calling camden arkansas walmart all day....no answer..called benton office they tred calling camden walmart no answer... then tried next day same thing no answer...had wife call benton ...still no help........

While shopping at the Walmart grocery on First Ave Evansville, In. I purchase a bottle of Vodka from the locked liquor cabinet. Since the service associate took the bottle to the register I never saw it. My wife opened it without knowing it was citrus flavor. She didn't like it. Two days later I returned and purchased another bottle. I informed the associate what had occurred and she immediately responded with"We can't return liquor." I didn't ask to return anything. I was trying to point out the ridiculous things you have to do to purchase liquor from this location. She obviously didn't care. I won't be back and probably spend $100 tp $ 150 per week at this location. Never a manager available when you want one.

Hello I live in Fresno CA, I am writing to you because I have a issue with there not being no electric handicap carts in this store located on Blackstone and Ashlan in Fresno. Very hard to get around the store with mobility issues it's been several days and no handicap carts not even 1 I want to know why?

The Walmart at 5360 Dixie Hwy
Louisville Kentucky 40216 # 4524
This store has been recently remodeled. However I must state I am disappointed that it's all self service.
[ I do not work for Walmart ] I am elderly with back and hip problem's and it's very hard on me to use the self check out. They have 2 lanes but they don't open them. I'm so disappointed, in this move by Walmart. We customers are upset, that you don't even think of how hard it is for some of us to even go to the store.
Asli the parking lot is always dirty. And carts are hard to get. I just just had to say something. And you can see why you have a 1 star rating

Order # 2000102_62432806 Janet Fuller.. 2 hr delvery at 10.00 I am a 98.00 a year club member and I usually love the delivery service.i only got about 20 thing of a 76 order order a total of 305.00. I called the store and they said I was going to have to call customer service as there was nothing they could do for me as it seen to be the delivery service.. so I called the number I was given and on the phone for a hour and the said they would refund me what I did not get..and it would take 7 to ten business day for the refund to go threw..I am disabled and have blatter issues. I did not get what I needed (depends) and I was out of milk and other items..now since it's going to take 7 to 10 days for refund I am going to gave to do with out..and pay foe a 10.oo delivery...very disappointed and in shock that walmart was not more helpful...Janet Fuller

I purchased a ring in April that was 14k white gold from jewelry counter and after wearing it for aprox 30 days it tarnished and turned my finger green.frantic I took to the jewelers where I was told it was only goldplated and the diamond s were also fake..I cried the whole way home because the ring was close to 300.00 and I had borrowed my mons Walmart card to make the purchase and still owe money to her.since then she misplaced the receipt.I thought no big deal becsuse it was in the case then carried by staff to the checkout.but they will not replace the fake ring for a real ring. It was a treat to buy something real then I need up being fake

This is the 3rd time i have purchased expired products. I miss read the expiration date on the label and open up a rancid product the next day. It is to far of a drive to return and I will no longer shop as often at your stores.

I have been promised five times by Customer Care that I would receive a refund for my WALMART Membership+ account. My membership was deleted when your app. had to be reloaded to program in an updated email address and phone number.
I am not receiving any confirmations whenever my account is debited for membership fees. Also all of my purchases for this year were deleted on my WALMART account. I am yery upset and displeased with your Customer Care and I do NOT like to be lied to.
I was also billed for a bedspread that I didn't receive but was sent instead, a pantsuit. I mailed the pantsuit back at my expense of $12.95 and did not get remembered for the shipping.
Can you please do something to resolve these issues?
Thank you
Bonny Littlefield

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Called Wentzville store on 9/11/2022 @1:30 pm to speaker to Guest Desk/Customer Service. Why is there no direct line now?
At first no answer
Second attempt, someone picked up and said, uh huh?
I said hello? Then they hung up
I tried again and they never answered the phone. It rang for 2-3 minutes.
Horrible and unprofessional

I have been having nothing but trouble with this store I’ve been ordering from them since December I bought 12 home delivery service for Christmas for my friends and myself and I never get the right stuff the driver say they leave it at my door and they don’t and the store I talk to the guys name is Preston Price all of them are very rude I need to talk to somebody about being decent incorporation or something because you’re losing clients and you’re losing customers like crazy something needs to be done with this they say they leave them at my door I’m standing at my door They don’t and they brought them back to the store and nobody ever gets a hold of me to let me know is nothing but a mess I cannot believe Walmart actually was the one I picked instead of someone else like Safeway or Fred Meyers I spent thousands of dollars a month and I’m getting nothing in return I need somebody to get back to me on this ASAP Frances Wammack

I ordered Hocus Pocus joggers and the tracking showed the item on the way. What I received was not my order but a random pair of black pajama bottoms. I went to start a return and get the "package them, label, them, and send them back. I do not work for them and it;s not my job to go to the effort so I gave what I got to a family member. All the automated text sais was sorry out of stock. They knew it was out of stock and led to believe that I was getting the right order.

On the evening of Sunday, August 28th, I was shopping at Wal-Mart in the City of Industry, and at the end of the day, I was going to buy a lottery ticket. I put ten dollars in the machine, but the machine didn't work. I waited for a long time, and the manager came and told me Can't return the money to me, I said the machine is broken, why did you put it here, his attitude is very rude, his speech is ugly, he said he doesn't care, it doesn't look like a manager at all, maybe it's because we are Asian, Bad experience, sad but true

I had placed a delivery order to be delivered between 7 and 8 PM on Monday, August 22. By 830 my order has not arrived I called and spoke with a customer service representative who told me that the order is still being processed and it’s on its way and if I did not receive a call back in a half an hour. I did not get the name of the gentleman I first spoke with. By 930 my order still did not arrive I called again and got another representative on the phone who was to say the least disrespectful and his attitude and also lied to me outright. He told me that he put me on hold and when he got back he told me he contacted the store and my order was just left the store. In the meantime, I knew immediately it was a lie because he didn’t even have enough intelligence to wait a designated time to dial the number even if it was on a direct dial button before he got back to me. I also did not get his name. Call number three after 10 PM I spoke with Cesar and he gave me the exact same information and offered a refund if I wanted it. At this time I absolutely knew I was not going to get my delivery and requested a refund and I was told it’s going to happen in five days. Why should I wait five days when I never got my order I do not have the money to wait for you to decide that you’re going to refund me for something that I never received. This is so disrespectful. I am a 72 year old female living alone, I’ve been in an accident and in the ER on Friday and decided that I needed some things delivered today. If I was told initially that I was never going to get the order I would have been able to order things from another store. At this point I feel like I’d never walk into another Walmart again, and planning on trying to cancel my Walmart credit card and post a very negative review on Facebook. I was also told that the only address that they have for Walmart corporate is 850 Cherry Avenue in San Bruno California. I also looked up the information online and there are very many more numbers which they say they do not have to give me. I am so so disappointed. Your customer service team should be reprimanded or fired at least the second person that I spoke to who out right lied. There is no excuse for that. My order number was 2000101– 56483170.
Please take away the first star on my experience because you get absolutely no stores at all for any part of this whole entire episode as far as I’m concerned.
Deborah Cosgrove
10615 Bedlington Rd., Charlotte, NC 28278
704-491-8525.

Can sameone call me I need help about Walmart they are not paying me for my test and I got in trouble to go in on my day off and never apply for the Walmart in Covina 2292 in Covina I applyed for the one in Baldwin park ca contact me at thank you

i CONTACTED THE CUSTOMER SERVICE FOR MY REFUND. I ONLY RECEIVED REFUND FOR 1 DRESS AND THERE IS NO REFUND FOR THE OTHER 2 DRESSES. THE AGENT I CONTACTED NAME ARAMIS WAS DISRESPECTFUL AND IMPLIED I WAS LYING. PLEASE SEE THE DOCUMENT.

Hello, welcome to the Walmart Help Center! I am Walmart’s automated support assistant.

11:29 PM

How can we help?

11:29 PM

Walmart bot said
My order
My order

Return or Refund
Return or Refund

Billing or charges
Billing or charges

Something else
Something else

You said
Return or Refund
11:29 PM

Walmart bot said
Okay. What do you need help with?

11:29 PM

You said
Refund status
11:30 PM

No problem! Select from your orders below.

11:30 PM

Walmart bot said
Wed, Jul 27, 2022 order

$71.34

Shipping

Returned

3 items

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undefined
undefined

Shipping

Returned

1 item

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Shipping

Returned

1 item

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Select order
You said
Jul 27, 2022 - order number 200010083534670
11:30 PM

Wed, Jul 27, 2022 order

$71.34

Shipping

Returned

3 items

undefined
undefined
undefined

Shipping

Returned

1 item

undefined

Shipping

Returned

1 item

undefined

We issued a refund of $5.49 on Jul 28 to your original payment method. Your refund should be credited within:

10 business days for credit cards
7 business days for debit cards
3 hours for gift cards and EBT

There’s no need to send the items back to us.

11:30 PM

We issued a refund of $24.30 on Aug 10 to your original payment method. Your refund should be credited within:

10 business days for credit cards
7 business days for debit cards
3 hours for gift cards and EBT

We’ve received your items at the return center.

11:30 PM

We issued a refund of $41.55 on Aug 10 to your original payment method. Your refund should be credited within:

10 business days for credit cards
7 business days for debit cards
3 hours for gift cards and EBT

We’ve received your items at the return center.

11:30 PM

Walmart bot said
Is there anything else I can help with?

11:30 PM

You said
Something else
11:30 PM

Walmart bot said
I can connect you with an associate. How should we contact you?

11:30 PM

You said
Start chat (1 min wait)
11:30 PM

You’ll be connected to an agent shortly. Please remain on the page while we transfer you.

11:30 PM

Good news! Our agent Salahuddin has joined the conversation.

11:30 PM

S
Agent said
Hello Bushra, thank you for contacting Walmart Customer Support. This is Salah, I’ll be assisting you today.

11:30 PM

You said
Hi, I have contacted the seller more than twice and still didnt received any reply. I was told that if i dont get response or refund over 48hrs, i can contact you guys again
11:32 PM

I apologize for that, Please allow me few moments so I can check the details.

11:32 PM

S
Agent said
Lumento Beach Sun Dress for Womens Casual V Neck Loose Long Dress Tie Dye Flowy Pleated Dress Summer Holiday Maxi Dress, Actual Color: White, Clothing Size: S

11:32 PM

You said
i only received refund email for 1 dress
11:32 PM

You said
yes
11:32 PM

You said
correct
11:32 PM

Thank you for confirming me the item.

11:33 PM

S
Agent said
As mentioned with seller you have returned all three but you only received the refund for one ?

11:33 PM

You said
yes correct
11:34 PM

S
Agent said
Bushra, Did you received the refund of $24.30 ?

11:34 PM

You said
yes, thats for the electric shaver
11:34 PM

We have a chat team dedicated to help with this type of issue. Can you hold for just a moment while I get your chat transferred to a specialist

11:34 PM

W
Agent said
One second while we transfer you — someone will be with you shortly.

11:34 PM

You said
sure
11:35 PM

Good news! Our agent ARAMIS has joined the conversation.

11:35 PM

A
Agent said
Hello! My name is aramis. Thank you for chatting with us today. Can you please verify your first and last name as well as the full billing address?

11:35 PM

You said
Hi, Bushra Hasan, 6363 Christie Ave Apt 1005 Emmeryville 94608
11:35 PM

A
Agent said
Thank you for that information. How may I assist you ?

11:37 PM

You said
I have contacted the seller more than twice and still didnt received any reply. I was told that if i dont get response or refund over 48hrs, i can contact you guys again

11:37 PM

You said
it's for the 3 dresses
11:37 PM

You said
i only received refund email for one of the dress
11:37 PM

You said
and there is no refund for 2 dress
11:38 PM

A
Agent said
Thank you for that information. Please wait 1-2 minutes while I research this matter for you.

11:38 PM

You said
sure
11:38 PM

A
Agent said
After review, I see that it hasn’t been 48 hours for the seller to respond just yet. Please allow until 8pm on today for any responses to be made. If you haven’t received it within 48 hours, please contact us back. I apologize for the inconvenience this caused. Can I help you with anything else?

11:40 PM

You said
i contacted twice
11:41 PM

You said
during the weekend and on monday as well
11:41 PM

You said
how come its not been 48hrs yet
11:42 PM

A
Agent said
I show the seller was contacted on 8/15/2022 at 8pm.

11:43 PM

You said
yeah it was yesterrday
11:43 PM

You said
and also in saturday as well
11:43 PM

You said
Dear Bushra Hasan,

We've contacted Joybuy Express on your behalf for the order below. Someone from their team will contact you within 48 hours.

Customer Order Number: 200010083534670
Reason for Contact: Refund Not Received
Item name/number: Lumento Beach Sun Dress for Womens Casual V Neck Loose Long Dress Tie Dye Flowy Pleated Dress Summer Holiday Maxi Dress, Actual Color: Yellow, Clothing Size: S/858086175

Thank you,
11:43 PM

You said

Sun, Aug 14, 2:52 PM (2 days ago)

11:44 PM

You said
Walmart contacted Joybuy Express: Track Order, 200010083534670

11:44 PM

You said
i have my records too
11:44 PM

You said
dont try to imply that i am lying
11:44 PM

You said
so think twice before you say something
11:45 PM

A
Agent said
I have submitted a ticket over to billing to have a refund issued if possible. Please monitor the email on file for further updated information. I apologize for the inconvenience this caused. Can I help you with anything else?

11:45 PM

You said
what do you mean by if possible
11:45 PM

You said
yes absoluetlty u cna help me with this
11:46 PM

You said
i am just frustrated
11:46 PM

You said
you guys saying diffferent things since saturday
11:46 PM

You said
i want a proper email
11:46 PM

A
Agent said
If a refund is eligible in your case a refund will be issued. If the decision is made to not refund then you would need to speak to your financial institution for further assistance.

11:47 PM

You said
are you kidding me
11:47 PM

You said
i returned the item within deadline
11:47 PM

You said
trasfer me to your manager
11:47 PM

A
Agent said
You can always call in if this is still not understood. If you’d like I can provide you with the customer service number.

11:47 PM

You said
no
11:47 PM

You said
you are gonna solve it
11:47 PM

A
Agent said
I am the Highest point of contact you will reach in this chat. If you’d like you could call our Customer Relations number at 1-800-925-6278\

11:47 PM

You said
i got enitre night
11:47 PM

A
Agent said
Can I help you with anything else today?

11:48 PM

You said
yes
11:48 PM

You said
you can
11:48 PM

You said
refund email
11:48 PM

You said
dont bullshit
11:48 PM

It’s been a pleasure helping you. I’m going to disconnect now. You may receive a brief email survey regarding your experience with me after you close this chat, and I’d appreciate your feedback. Thank you for contacting Walmart.com and have a great day!

11:48 PM

W
Agent said
Your agent has left the conversation. You can close this chat window now or send another message to be connected to another agent.