HEB

I stood in line to receive my order.

This is at heb.

On potranco at the true texas bbq.

I stood as I notice them notice me and they did not respond.

I went to the gentleman at the door and requested to talk to the manager.

I went back and still had little response.

These staff members have no sense of urgency or hospitality.

And they looked for excuses for their slow service.

Can i have the gms name

Thanks

Recently purchased an item that got spoiled while being in my refrigerator.

Explain that to me!!!

Plus it reads packed on 6/21/19 I purchased item on 6/26/19 it should be good till 7/12/19.

Can someone explain to me why???

Went to my local HEB off of goliad road and south west military.

Was trying to schedule my prescription for refill on 7/1/2019.

The lady at the pharmacy counter told me that i could not file my prescription because it was to early to get a new one.

I agreed with her and told her that i did not want to pick up the prescription today, but schedule it for pick up on the date listed above.

She told me she had to go ask the head pharmacist. i waited patiently and after a minute the head pharmacist came to talk to me.

He told me i would not be able to pick up my prescription until 7/8/2019 and that i would have to come back then.

I explained to him that my prescription only last for 60 days and that it would be ready for renewal on 7/1/2019.

He then proceeded to tell me that i could pick…

The police followed me to the bus stop, approach me with their guns and badges after being told by an HEB employer that I had stolen items from the store.

I was humiliated in public.

Too often false reports are given to officers just to apprehend or shot a black man.

Went to HEB on 6/6/19 721 Castroville San Antonio Tx.

As I asked the bagger if she could please bag my sodas in bags she got up set cause she already had put the sodas in the cart, then she told the cashier Dinesty that if smell like Ass, I don’t think she had the right to spell that cause I had ask her to bag my sodas, I have been to so many Heb stores in different areas and never had a worker say anything always willing to help.

I just posted this on my Facebook Page.

HEB - A COMPLAINT TO BE FILED BY ME.

I have a bone to pick with HEB concerning using bad judgement.

I plan to file a complaint of concern.

Last night when I was at HEB at closing time, they had a young girl out gathering the buggies by herself.

She looked about 19.

I watched her for five minutes until a friend who was shopping came out of the store.

I saw her go into dark places in the parking lot to gather buggies.

What I saw was an unfortunate incident waiting to happen.

A young girl like that should not be out in the dark parking lot by herself, young girls are kidnapped all the time.

I feel at night, a man/(young man) should be out there with her and they should work together for safety sake.

This morning around 7:20am, I was in your 290 Cypress store on Mason Rd and the service was beyond horrible.

I passed Walmart thinking it would be better.

There was only one checker and the rest were self check.

I got in the line where there was a live checker and there were 2 people in front of me.

The checker was having difficulty of some sort.

A store employee walk up to me and said " Mam is that all you have?".

I replied "yes" and she said self check is open.

I Informed her that I would go to self check if there is someone over there to check me out and she said there was.

I had a couple of items that could be scanned and the others needed codes or whatever.

I go over to self check and there is an employee standing with her hands in her pockets pretending to be helping another…

$30 worth of meat and fish did not make it home with other purchases, I would go back now but were talking 20 miles round trip and traffic.

Will be by tomorrow to get the items removed from credit card statement

This is about HEB Greek vanilla yogurt.

Bought two yogurts with expiration date 26 April L#13 and it was plain yogurt, not vanilla?

I have been buying the Greek vanilla yogurt for years with no problem.

Used the two containers but thought I would let you know so that you can check into it and see why and if it is still a problem.

I bought two Walmart Greek Vanilla yogurts this last time.

We use the yogurt to make bagels and as toppings on various dishes.

I like the HEB brand a bit better than the Walmart brand but don't really care for the plain flavor.

I love the HEB No Sugar Added Fruit Bars - Strawberry (Frozen-Ice Cream Section).

It appears that this has been discontinued.

Before it was discontinued, the shelves were always bare - everyone loves these fruit bars also.

I am very disappointed that these are no longer available as they were very tasty, low sugar (for diabetics) and apparently quite popular among parents for their children.

PLEase PLEASE BRIng them bAck NOW!!!

The checker was very rude to me.

4/9/2019, time 8 :26, Brenham, Tx.

HER name Maranda.

If she is the only checker in the store I will leave my basket and walk out.

I spend a lot of my money at HEB and did not appreciate the way she spoke to me.

To whom this may concern: My husband and I have been loyal heb customers for over 25 yeatrs.

And in our time shopping at your store we have never had a problem with products, service, the store, customers or your partners.

But yesterday we were humiliated and discriminated against and treated very unfairly.

Not only were we asked to leave, we were asked to not return for a year and had 4 police officers called on us and had criminal trespass charges put against us.

Yet my spouse and I had done nothing wrong.

We did not cuss, yell or threaten anyone in the store nor did we steal.

My husband and I are business owners who have never been in trouble with the law.

We are law abiding citizens who believe in family and faith and go to church.

Reason all this escalated is because my 2…

been handy cap i have to rely on help to pick up my medicines from the pharmacy that been said it's important that the medicines are ready when the person on the phone at the HEB pharmacy be correct on the p/u date lately the supervisor of HEB pharmacy express her that not all pharmacy employees are not on the same page to me as a former manager it's the head person to keep co workers inform of the policies and rules you can not blame your fellow workers if don't teach let some one else do it

HEB West Lake 78746 has increased the cat litter by 63.

5% over a forty day period.

Do I need to file a complaint with the DOJ?

LACK OF CUSTOMER SERVICE OR CONCERN.

I have spoke to your managers several times at your HEB superstore in Mission/McAllen, in fact still waiting 2 days later for a phone call.

I waited in store to speak to manager, but nobody could find one so I left my card.

I am a Texan, moved to the valley 2 yrs ago and it has been quite a change.

I googled BEFORE I moved to make sure there was a Krogers close by and it showed one in McAllen.

Needless to say they do not update the internet, so I am stuck here with a store that ONLY promotes its products.

Within the 2 years I have lived here this is the list of items you use to sell, but have quit and no one in management can explain or even acknowledge.

Colemans mustard, Potstickers, 1 litre Pepsi's, Potatoe toppers (just got them after a year),…

This incident happened at heb store #11/678 at 368 valley hi.

San Antonio, texas.

It was my very first time using the self checkout at this location.

While i was purchasing my desired products at the self check out.

Mary, the employee in self checkout took a product out of my shopping chart with her hand and asked me rudely if i was going was to pay for it.

I asked her what she was doing and told her to never do that again because i am a good person who does not steal.

She never apologized and said she was doing her job.

I have been a long time customer of heb and have never been treated this way before, not even walmart treat their customers this way.

I demand for this employee to be terminated.

I am very disappointed with the customer service at 685 in Pflugerville Texas where my important documents was sent to the wrong fax number that caused me to, miss my deadline, with the Texas Workforce Commission Appeal Department.

This incident happened on May 23 2018 that I have been fighting against since, and is being used against me as irresponsible by the Defendant and Commissions Appeal Officers, not considering my evidence and defense, to collect $7,500 in back pay.

I have called and complained with Suzanne in the customer relations department 6 weeks ago .

I have not heard back from her or any other customer relations personnel, which in terms I am going to file a formal complaint with the Office of the Attorney General here in Austin TX, and file a formal Lawsuit with Trevis…

store#721 manager crystal very rude and snappy. i didnt want to go thru the self serve line and she got rude and said if you want to stand in lime there you go. i work here so theres nothing i can do about it. and stormed off

Your stores no.

15,no.

34,no.

19 none of them carry on stock Uncle Ben 2 lb.

Bags of uncle Ben brown rice they stock Uncle Ben 5 minute rice uncle Ben White rice and every other kind of rice which seems to be the choice of store managers who rather make a dollar instead of selling a healthy product I as well as other loyal HEB coustermers would appreciate it if you would look into this issue because we shouldn't have to drive all cross San Antonio looking for this product when there's a store 1 mile from my house and I want to thank you for listening to my concern

HEB Corporate To whom it may concern, My wife received a letter from HEB back in March of 2018 stating that she had issued/written "Hot Checks" to HEB and wanted her to pay them.

She proceeded to tell the HEB employee that they were not hers.

She then made a police report with the City of Deer park, then call HEB back with the case number and asked if there was anything else to do?

At that time both the HEB employee and the Deer Park officer said that she had done all that needed to be done.

Almost one year later (January of this year 2019) HEB filed charge with the Harris County DA charging her of issuing a "Hot Check or Theft by Check" yet again, this is a Class B misdemeanor and has serious effects on one’s personal life and lively hood.

We retained an attorney and as of this…

went through Valley Mills Heb car wash in Waco, Texas and it messed up my ford escape.

I expected so much more and it came out in worst dirty shape.

Would like a full refund of the ultimate $9.

00 car wash.

My contact info is 808-351-7818 and email address is ptdawg96812@gmail.com.

Thanks, hopefully someone reads these.

I have contacted customer service via telephone (2) twice trying to get information on where to order replacement parts for a KODI 125 qt. cooler.

Both times I was told that I would be contacted either by phone and /or email.

This is week (3) three and have... as of yet not heard a word from HEB.

WHO DO I CONTACT TO ORDER A REPLACEMNENT PART FOR MY COOLER????????

Dairy Dept.

Is so bad, products out dated.

Dates so bad.

Ask for help and they can't go check.

HEB on Westgate Dr. & Bus.

83

Wanted to buy Chili m Beans they were out of them or dont carry them, I want them to carry Mrs.

Grimes Chili Beans Please!

Hi this is Casey solis and Jaime solis.

At 6:53pm we checked out at register 18 the lady is a small black girl black long hair with a white Lamar jacket.

The total was 22.

74.

I Casey gave her 10.

00 dollars and I needed back 2 dollars.

Jaime gave her twenty dollars and shorted him two.

11-29-18.