Target

Placed in order and was supposed to receive my item. 3 days later. Did not receive it. Went to tracking to Check. And it looks like the tracking information was never even updated. Was told that I had to wait for the following week and call again to make sure the tracking info had not updated. Which it did not.

Call the following week and ask them to just send me a replacement because I needed the item for a housewarming Gift that weekend. Told me they couldn’t. And just issued me a refund. And told me that I would have to re order it again.

I used a gift card. I used 20% discount. I used my Target card to get all the discounts. And now they’re just refunding me a partial credit. It is so frustrating. Why not just send me a replacement. Now, I have to re order to get it fast.

I can’t…

The Target in Denver on Northfield Blvd., is the worst Target I have ever seen. The grocery department and produce bins are mostly empty, as well as cold cuts department being closed during daytime hours. This is not a recent problem; it has been consistently bad over the past 10 years. It is a very dirty store. Every cart has someone's garbage in it and this past weekend the entire freezer and refrigerated sections were closed due to a malfunction. Yesterday it was open but nothing stocked. Today I tried to call to see if is now stocked and I cannot get an answer on the phone for either the grocery or client services departments. Tried for 15 minutes. I have just resigned from there and nothing is stocked.

Traders Joes, Whole Foods and Aldi are all moving into this area and will open in…

99 on sale when placing online order. 99 each case. 99 after rebate that will appear after pickup. 00 dollars which is only for one case. called customer service again and they cannot figure it out

Subject: Formal Complaint Regarding Offensive Halloween Costume Display

Dear Target Corporation Customer Relations,

I am writing to express my deep concern and disappointment regarding a Halloween costume/display I encountered at a Target store that appeared to depict a Black face in a manner that I found deeply offensive and inappropriate.

Blackface is associated with a painful history of racism, humiliation, and dehumanization toward Black Americans. Because of that history, displaying or selling a costume that resembles blackface is not simply a matter of Halloween humor or personal taste. It can be profoundly hurtful and sends a message that racial stereotypes are acceptable for entertainment.

I respectfully ask Target Corporation to take this concern seriously and investigate the…

I ordered an item as a gift and Target has no way to include a gift card when the item is delivered? That just seems like a poor process - the only gift option is an email which is ludicrous ! This was the only place the bride registered so I ordered but a very poor process

I placed an order for an outdoor umbrella that I received broken (I have pictures to prove that it was broken before I ever removed from the box) and now not wanting to let me return it. I left the country shortly after and was not able to start a return until I made it back.

With Targets 30 day return policy (I am a week and a half after that), they no longer want to accept the return or give me the replacement pieces because it is from a third party company. I dont need a new umbrella I am just asking for the plastic replacement pieces to fix the base.

I am extremely disappointed with the service I received today with customer service.

Purchased a portable Black & Decker AC online, $399. Unit failed just after two months, learning the window of in-store return is just 30 days. Dealing with Black & Decker now, the process is cumbersome. The Return Counter Customer Service desk at Target was a strange and somewhat amuzing experience.

At one point I was asked if I purchased the "2yr protection plan", followed by "of course you didn't". Yes TARGET, your 30 day policy protects you, but good luck at retaining customers. I would be surprised if Target stores survive the next two years before closing shop.

I was embarrassed and judged today and talked down on while attempting to return cat and jack items that my kids have worn maybe once and no longer use and wanted to get them other cat and jack items some were defective others weren’t. I had proof of purchase and barcodes for every single item but no tags because I didn’t anticipate to return anything I cent predict the future.

James at the boynton beach west FL location was very condescending and judgmental for 3 items and he refused to return the rest. I still had other returns to make like some universal these items and a bathing suit that was defective and I couldn’t finish my returns because he was very frustrated and annoyed at how many returns I had to make.

He proceeded to tell me I can’t return used items and that their new rule…

Target delivered my $120 order to the wrong state that I used to live in. Luckily my neighbor found the boxes and returned them to the store because they were not going to replace the items or give me a refund.

I have shopped at target for years and I use their app several times a week and the customer service was some man that could not care less. I’m so done with target I am taking their app off my phone and I’m not gonna shop there anymore.

I was charged and the employee didn’t give me the item. I didn’t realize until I was back home bc I had multiple items. I called the store 6 times, each call rung for a while and was disconnected. I called the in app support hotline and was told (after being disconnected from my first call attempt after waiting 30 mins) that they cannot do anything and I have to contact the store.

How am I supposed to contact a store that doesn’t answer? Shame on you target for making normal people jump through hoops to get what is rightfully theirs. Your support needs improvement. I have the receipt number and everything. Just wish someone would help me

I tried calling and no one answered the phone! I called back 3 times, even trying different departments just to try to get a hold of someone, but the phone would just ring! When I finally got a hold of a human, she said they were extremely busy and no one had been able to get to the phone.

I never call Target but had to this time as I had an urgent question. Thing is, I don’t blame the staff. I blame corporate!! They understaff so that they suits can get better paychecks! Target corp DOES NOT CARE!

BTW, it took about 20 minutes of calling and hitting buttons, before I was able to talk to someone. Ridiculous!!!

I am a shipt shopper and I’m very efficient and very fast. I had an experience yesterday where I went to the self checkout — not the shipt check out station— and asked an employee if she could perform the shipt audit because she wasn’t doing anything.

All target employees have the zebra devices and have the shipt app functionability. She stared and me and said she couldn’t do it. Any other employee is usually happy to help any of us, but this particular employee (Fran) has repeatedly never gone above or beyond.

” I was so taken back. Does being a shipt shopper discredit me from being a customer? What a disgrace.

I cannot believe how poor Targets customer service has gotten over the years. I have always had great customer service until today. I ordered a dress. Dress was to deliver August 4. I contacted via a chat asking where the dress was.

No one could tell me anything. I was passed to a "specialist" named Sam. Sam never read any of my text chats. Just kept sending me cut and paste responses, over and over again. He told me he would get the dress to me for Sunday the 9th and then disconnected the chat.

So I called Target customer service. I could not get anyone that spoke English. I was transferred to a specialist who spoke very little English. I told her that I couldn't understand her and she refused to transfer me to anyone that spoke English.

What in the Hell is going on with Target??

As part of a large order placed on Aug. 3rd(902003646746390), I ordered a larger headboard pillow. Since it was a large order, the items came in many boxes over different days. On the day that the headboard pillow was said to be delivered, I received cheap gray plastic hangers instead (and the picture of the delivery on my porch matched the box).

I called Target to tell them about the mistake. I was told that I had to return the hangers to my local store before they could replace the item. Cleary this is not fair and I argued that. I was asked to take a picture of the hangers and the box that they came in.

The box matched the scan bar of the box pictured on my porch for delivery, so they then believed me that I got hangers by accident. The headboard pillow that was in stock when I…

I just posted a review about these sneakers. I had higher expectations from TARGET!!! This is a poor imitation of a HOKA sneaker. After writing my review, I went to return them and checked out the other reviews. It's disappointing that you haven't removed this item. It reflects poorly on TARGET!!! I invest in quality sneakers since I'm on my feet all day, and after just four shifts, my feet are in agony!! I've owned several pairs of HOKAs, and I should have realized the moment I took them out of the box that they were knock-offs. The shape lacks support. They ended up causing more harm to my feet.

That was my first review,

I spoke with Matt and was told that this matter would be forwarded to the appropriate partners for an internal review. That response is not sufficient, and I am…

It’s crazy how a big company like target has such shit planning skills. In more recent years there has been a very popular product which is a plastic drawers with wheels. It’s popular amongst upcoming college freshman. I’ve been trying to buy a set but every single target near me is sold out.

The only target that isn’t sold out is in a completely different state! This is ridiculous! You guys had at least a good couple of YEARS to figure out the logistics and stock up on this hot ticket item and it feels like every year they are missing the ball.

Get some math people who understand exponential growth up there! This is ridiculous it’s the same story every year and it never changes! I just had to drive a total of 78 minutes to a target to pick up my online order only to find out that they…

This is not complaint about service This is a complaint about lack of reasoning by Corporate. I recently purchased a six pack of Beiro, a non alcoholic beverage with an alcohol content of less than1/2 %. I was carded because the individual checking me out was requird to do so.

If however, I had purchased a bottle of vanilla extract with an alcohol volume of 35% or a bottle of Scope with a volume of 21% I would not have been required to show ID. Who is the non thinker in the buyer's office?

My complaint is that every time i am in the store, there is a dog. Not once in a while, literally every single time. Today there were multiple dogs in the store during my visit and this is really frustrating to see being allowed where groceries are being sold.

I asked the checkout clerk if the stores policy has changed, which I know it did not because there is a sticker on the front door saying “no dogs except service animals”. The clerk told me they do allow service animals to which I replied “we all know these are not service animals”.

These are not service animals, but even if they were, the store has a right to ask two questions, which are “is the dog required because of disability” and “what is the service animal trained to do”. She (the clerk) said they choose not to enforce the…

I am writing to express my disappointment with my recent experience at the Target Rolling Oaks store in Kissimmee, Florida, while attempting to return a vacuum.

During the return process, an employee repeatedly stated that the serial number on the vacuum did not match the serial number on the box. Despite my attempts to explain, I was made to feel as though I had done something wrong. The discussion continued for an extended period, and I felt embarrassed and humiliated by the way the situation was handled, especially as other customers were nearby.

After the lengthy debate, my husband located the correct matching serial number, confirming that the vacuum and box did, in fact, match. This showed that the return had been delayed because of a misunderstanding rather than any issue on my…

I encountered the rudest associate who I believe was a senior associate maybe even a manager named Wanda at us1 Jensen Beach, FL location. The way she spoke to customers as well as other associates was uncalled for. Instead of de escalating a situation she chose rudeness.

I was sent to by this time 5 different registers for a gift card and by this time granted I was pretty frustrated myself. Instead of having proper handling of being busy, dealing with customers and employees she chose hostile rudeness. Target do better.

If your associates can not handle situated maybe the store needs to re evaluate who the have at registers and especially who is senior associates.

They have recently changed vegetarian items such as Morning Star products to delivery or in store only. We are immune compromised and can only utilize curbside. I don't know why they've changed this but it's at both my new Tampa and Wesley Chapel store.

I spoke with somebody over the chat feature and they said they had no idea and that I should go in store to talk to somebody when I literally said I couldn't go in store

I shop at the 1086 Target in Winston Salem and the electronics Team Member Jeff is always so unhelpful and even rude when asking for any help. I’m so tired of having to ask him to unlock something and he either moans and groans or says, well we have it in the back but I can’t go back and get it.

I’m sure plenty of people have complained because this has been going on for years. I don’t know how he is still working there.

I am calling the normal number for the store and no one answers and for an hour straight someone answers from a remote cell phone or device you can hear someone walking as if a cell phone is in pocket. I am asking for HR or a manager.

The person does not answer. They continue walking this happened around 5:30 in the evening and it looks like it’s a normal thing in target someone has to stop these people from doing things like this because my daughter is trying to contact her supervisor and

no one answers the phone and if they do answers the phone, they will walk away with the phone and you can hear different things going on in the background. I am still not in contact with someone from the HR department, no supervisor, no hiring manager no team lead.

No one is answering the phone. They…

If I could give zero stars, I would.

I went to the Target located at 15555 E 14th St, San Leandro, CA 94578 to make a legitimate return, and it was not once but multiple times, the worst customer service experiences I've ever had at this location and by the same person.

The customer service employee, Jorge, denied my return solely because the items were purchased at another Target location. This wasn't the first time he has refused one of my legitimate returns. I had the original receipt, my purchases were valid, and there was absolutely no issue with fraud or stolen merchandise. I shop at Target more than 20 times a month and regularly make purchases at different Target stores because that's one of the conveniences of shopping with a national retailer. Refusing a return simply because…

My local Target store in Gateway Center (Brooklyn) takes 5 HOURS TO PULL A MOBILE DRIVE UP ORDER. I have come to terms with that, usually order the night before then the following day, late afternoon or evening go and pick up the order..

This store has messed up on different occasions but, never this bad... They sent me an email that my order was ready for pick up, two items. I went to pick up, when the associate comes out, he only brings me one item..

I asked him, where's the other item. He states oh, that item was cancelled. I said, "Cancelled?? "" He states, "I don't know, check your email". When I go to the email I had just received an email stating it was cancelled. I didn't cancel it..

Why tell me it's ready for pick up and then send me an email when I get there to pick it up?…

My complaint is more on behalf of an employee at the holland,mi store, who was berated by whom i assume was the manager. The employee asked her for help with a customer because she had a large order and needed help with some of the heavy items and due to a weight limitation.

The manager was rude and snarky when the employee asked for help with the large items. As someone who works in hr, deliberately ignoring a medical restriction is a violation of workers comp or ada laws. She eventually went to help but rolled her eyes at the security guard and huffed and asked the employee multiple times why she needed help even though the girl told her multiple times she had weight restriction.

and a lawsuit waiting to happen. No one wants to watch someone be berated for asking for help.

Went to purchase an item on clearance, the cashier refused to honor the price on the sticker saying that it was a mistake. They then said they could do a % off of the full price which was $40 according to them.

When I looked the item up on the target website (and across other stores websites) the full price of the item was really $22, so they were not owning up to their mistake AND fabricating the original price to get more money. I was a regular target shopper but this was petty/distrustful, do not want to give them any more business.

Target goes all out with decorations for pride month. On the lockers in the break room. Pride flags handing everywhere. Juneteenth is decorated for as well for the entire month of June. For the 4th of July, not one decoration had been put out, in fact the Juneteenth and Pride decorations are still up .

I'm not saying not to recognize those, but come on, not a single American Fag.

I called my local Target store to see if they had "Soda Stream" refills in stock. Typically they do not and I wanted to avoid an unnecessary trip. M. I called the store eight times. The phone just rang until it finally cut off.

The last two times I called, someone picked up the phone and laid it down without saying anything. I could hear people talking and working in the background. After waiting about ten minutes, the phone was hung up. Needless to say this was very frustrating and i'm not sure why customer service could not take the time to tell me to hold on if they were busy.

This was such poor service, and such a waste of my time, it will definately deter me from shopping at Target for other things. I ended up going to a different Target which was well out of my way. Please give…

I ordered 160$ worth of scent beads. Out of those 10, they only sent 2 of the correct scent. Went on customer service, asked for options as far as returning. I don’t have transportation til my engine comes in which will be upwards of 5 weeks.

They would not even try to find some solution. I offered to order delivery from store and have driver bring it back, anything. They basically said too bad and ended the chat while I was typing. Having to pay 20 f $$$ for a uber to target to fix THEIR mistake.

I ended up doing exchange for the correct ones. Which cancelled the 40$ in promo giftcards I earned from buying all of them. So this not only costed full retails I had to spend an extra 20$ all because target is incompetent and has literally the worst customer service to ever exist.

I came to Target to purchase an item using my own money. Unfortunately, the customer service representative processed the return incorrectly and issued a gift card, even though I had originally paid in cash. At no point was I informed that I would be receiving a gift card instead of a cash refund.

When I spoke with the manager, I was told that the transaction could not be reversed because the gift card had already been issued. As a result, I lost over an hour of my time and was unable to receive my $60 refund in cash.

What made the experience even more disappointing was the lack of communication and empathy throughout the process. Leslie never apologized for the mistake or acknowledged the inconvenience it caused. This was one of the most frustrating customer service experiences I have…

Takes forever to find the right items and when I got to check out staff is walking everywhere and avoiding customers and helping them check out . I have fruits and vegetables I don’t want to weigh at the self check out; so, I left my basket and walked out.

I don’t want to spend 300$ dollars at a store that treats me like I don’t exist and that I’m not important. They had me standing in line with my child long enough to realize that don’t need anything in my cart.

I rather shop at bargain stores than here, not worth losing money at this place.

Received coffee that expired two years ago.

Ordered KEURIG pods Starbucks Pike Place online, and received yesterday. The BB day is : Mar 11 2024. This box is expired two years ago. This is ridiculous and people, if you order this kind of pods from Target, please check the BB date.

I come to Destin Florida quite often and most of the time there is no popcorn. One of the girls I. Target went over to the Starbucks counter and asked them when they would be popping popcorn. Apparently Starbucks is responsible for the popcorn.

They said they didn’t plan on popping any today. I usually bring my wife to shop here but plan to stop shopping here and will keep my wife from coming here as well.

I absolutely hate Target. I used to shop at Target at least once a week. Refuse to shop there anymore! NEVER a register open. I hate self checkout. I've called and complained. No one cares. They never respond to emails or never call back!

They might as well remove the other registers

They never have the correct sales tags up, and it’s not my job as the consumer to be checking for expired tags. Two times now I’ve gotten to the register and the deal I wanted doesn’t ring up and they won’t honor it. It’s frustrating and it feels like Target is doing it on purpose because they know most people will just buy it and go on.

The poor customer service running around. They are advertising products that does exist at the store and creating a lot of problems for canceling the bill. They all responde the same robotic disrespectful "I'm sorry, I cant do anything, wait a month". From supervisor to manager, from call center to store associates, they are very rude, inapropriate and unhelpful.

I used to love Target. Not anymore.

They are acting as a scam to the client and they could truly care less about It. Avoid at all costs same day delivery. Its a scam!

The consensus is that the Target x Pokémon launch was poorly managed, characterized by an egregious lack of inventory that saw stores receiving just a couple of units of highly advertised items. This disappointing execution is not what I expect from a national retailer; with months to plan and ample data to anticipate demand—or the ability to implement "wishlist" metrics—there is simply no excuse for such a systemic failure at launch.

By failing to supply basic stock for a national campaign, Target has demonstrated a startling lack of care for its customer base, eroding the trustworthiness and appeal of the brand. This experience was beyond frustrating; it was a professional lapse that reflects a decline in Target’s standards, and I cannot in good conscience recommend your stores to…

Only self checkouts available. No cashiers. I asked if a cashier was available and was told self only. I do not use self checkout. I made the time to go the store to buy products. I should not have to scan, bag and chase someone when I have a gift card or very often wrong price shows on the scanner, not recognizing discounts.

If I am doing the work of a target employee, I should get the employee discount and any other perks that an employee receives. I came to shop, not work for my purchase. This store is located in Smithfield, RI.

My previous visit there had one physical cashier with 30 people in line. I asked an associate if there was anymore help and was told, self checkout. No courtesy, so I left my cart and walked out. Store has the rudest upfront help

I wanted to express my frustration and disappointment regarding today’s Target baby box giveaway at the Colma, CA location. The event was advertised from 12:00 PM to 4:00 PM. I arrived at approximately 12:30 PM, only to find that all of the boxes were already gone.

From what I was told, the boxes had been placed at the front of the store for customers to take, with no staff present to monitor or limit the number each family could receive. This was unfair because some may have taken multiple boxes, leaving other families with nothing.

My wife and I have a 10-week old newborn, so getting out of the house is not easy. It takes time to feed him, change diapers, and get him ready for a car ride. We also disrupted his sleep window in order to make the trip, only to arrive and find there was…

I rarely go to Target, but it was on my way home and I needed one item. I ended up with a full cart. I rang up my own items at self check out because all the cashier lanes were closed.

3-4 store employees stood around socializing within feet of me while I took my items out of my cart, scanned them, and put them back in my cart. I thanked them for nothing as I left. Target clearly doesn’t care about customers.

I don’t care how great your products are. There is zero thing as customer service in your stores anymore. It is not the fault of the college kids you employ. It’s the corporate level that decides we all need to use self-checkout.

There should always be at least one cashier available in every store. I can find what I need elsewhere.

I was at the target in Waterbury ct and I’ve been going there for years. I picked up my singular cans of poppi which I do every week and there was this cashier there with a neck tattoo that I’ve never seen there before and when I tried to purchase the cans she said”we do not sell these in our store” and

I said yes you do I got them in the drink aisle and then she proceeded to tell me no I’m wrong and that target does not sell poppi cans and wouldn’t even let me buy the drink because she “doesn’t know where it came from”.

If there’s people like this working at target then I don’t want to go back anymore at this point. I don’t have the time or energy for rude workers who treat their customers like there stupid

I thought Target enforced a limit on Pokemon products to combat scalping. This specific Target 8900 State Hwy 121, McKinney, TX lets people loop as many times as they want. What is the point of limits if you are going to let the same 3 people loop to purchase all 20 ETBs within 5 minutes?

Target not displaying items correctly or pricing them. They become rude when you tell them. and even when a manager CAN correct the issue they choose not too. This is NOT displayed with the correct name info but it’s the correct price for the pump model name.

Although the pump on the display is NOT the correct one. I am new to all this so wouldn’t know. I see a pump, see the name and see the price I trust it’s all correct. Apparently not. From what I knew as a consumer you’re supposed to match the price you’re displaying for the item.

I placed order for the FIFA LEGO World Cup not cheap at all over $200. It was delivered but item nowhere to be found. Have been talking to target csr, first the rep is very difficult to understand gets frustrated at me for his thick accent (Taiwanis/asian) not sure then hangs up on me!

Have been emailing back and forth With basically telling me to bad so sad they have a picture of item delivered (not my door) but because its a high priced item they had to investigate ok 5-7 days to hear back not even 12 hrs later their response is the picture shows delivered so nothing they can do!

Like really I shop at Target and spend way too much for them to be okay loosing a loyal client for $200. Do better it’s called signature required! That is proof. Seen so many that the package “delivered” snap…

You have lost a lifelong customer as of yesterday. I spend a significant amount of money at target. I bought groceries, clothes for my grandsons, makeup, you name it. Over $1,000 a month at least.

However all that changed this week. I was at the excelsior Minnesota store. On three different days, I had to search the entire store to find someone who speaks English. I wasted time asking person after person if they spoke English.

96% of your customers in excelsior are English speaking. 4% of the population speak Spanish. Your English speaking customers should not have to experience this. You should accommodate your customers so they can be helped when they have questions. The Spanish only speakers cannot tell you where anything is or help in any way.

Finally I walked out only to be chased…

We understand that Pokemon cards are in high demand, but when asking guest services if there was a restock, there is always an immediate “no” (without checking inventory) and negative body language from the employee. This makes it very uncomfortable for people who are genuinely looking to buy trading cards for the sole purpose of collecting and enjoying it with friends/families.

We are already dealing with lack of inventory and buyers purchasing in bulk to resell at double the price. We do not need more negativity from asking if there is any pokemon cards in stock.

I ordered a baby registry box, which had been out of stock for a while.

Finally it shipped but when i received it, the shipping box was opened and taped over with clear tape, and my baby registry box and some baby clothes i ordered were not in the shipping box. I complained to target but they REFUSED to send me a replacement box and or issue me a coupon for another box. What a scam company.

I will stop purchasing fron target from now on.

Every single time I receive an order, its packaged at a Norfolk Virginia store, it's always damaged or broken open inside the box. Today I received some candy bars that had a dumbbell on top of it and normally they put heavy stuff in with lightweight breakable stuff. I don't know who packages these items but they really need to hire somebody that knows what the hell they're doing.

I have been in contact with customer service several times, and I have been hung up on twice and treated with immense disrespect. I have done everything I could to resolve this issue with them, but to no avail. Two of my orders were marked as delivered, but were blatantly sent to the wrong address.

I have checked my whole neighborhood, and I cannot find a house that matches what was shown in the delivery verification photograph. It is definitely not my house, and I can provide photographic evidence of what my front door looks like if that is necessary.

Customer service repeatedly told me that there was nothing they could do, and that since the orders were "successfully delivered," they could not be refunded or replaced. They failed to provide me with evidence that the packages were…