Walmart Complaints Continued... (Page 3)

I have not received the replacement gallon of paint that was damaged when it was delivered to me and I put in a complaint about it weeks ago . 215-477-8734.

The pharmacist Olivia at the Beebe Wal-Mart store sold us an inhaler that doesn't work, she refused to replace it, refused to refund the purchase price and refused to give us back the prescription. Her only solution was for us to take it apart and fix it ourselves. My wife is still suffering without the meds and had to return for a new prescription. I told all this to the store manager Connie, she doesn't care and told me to leave. Been complaining to cooperate ever since, but so far nothing. Don't know we're to go from here.

One would think that returning a defective Walmart battery well within the warranty period with original receipts in hand would be a hassle-free, straightforward process. Think again! Leaving my disabled European vehicle behind in Cypress, I managed to make it to this Long Beach store, battery and receipts in hand. I presented the battery, and receipts, to the auto center personnel. This was done after guidance by the customer service department. The receipts revealed that the battery, Walmart's top-of-the-line " EverStart, 5 year, 3 year free replacement" , had failed after only two years. The failure was verified by another facility, and the in-op vehicle itself was proof-positive. But Walmart's succinct, & clearly printed warranty served only to confuse the auto center employee. He did not seem to comprehend the word "warranty"; obviously not comfortable with the many nuances of the English language. He immediately became loud and pugnacious, demanding I present the receipt from the shop that tested the battery! (What shop issues a receipt for a free battery test?!) "Where is the shop?" he demanded. "I want the receipt" he angrily continued. Becoming smug he then stated "it will take an hour to test the battery". I remember thinking "what country am I in?". It became clear the employee seemed to have been schooled in the realm of "mordida", and my continued presence would yield nothing but continued insult. So I unhappily departed, defective battery in tow. I am certain, if Sam Walton were watching, he would be saddened and disgraced. REP, Laguna Beach, Cal.

****MILITARY ***** (Navy) son has horrible experience at this Walmart location on Memorial Day leave. On leave looking to purchase some headphones so he could use when back in Virginia.. VERY SAD that he had to deal with this and especially to be treated as he did something wrong. I asked for Walmart to step up and do the right thing. Here is the story: We stopped in to purchase a set of Apple Airpods only to walk out of the store and open the package to find a lighter, vape pen pieces inside the case. Someone had repackaged and placed it for sell. We went into the store right away to speak with Assistant Manager, he stated that it was not a legit product. He would not replace or refund the item even after verifying the video surveillance. We were told to call Apple. Had to call the police and file a report at the store. Next Day spoke with the Manager Ruby, she wanted to review the surveillance and was going to get back to us and of day. That did not happen, I called back after waiting for a return call only to find out she left early for the day to attend a family event. Nice to know what she was enjoying herself while our family had to deal with the aggravation. Called again next day and she started they couldn't do anything, she did call the Vendor and Apple stated they were not going to handle. I've requested a response from her corporate office but don't expect much. If you purchase electronics or higher dollar
from Walmart it would be in your best interest to verify the merchandise before leaving the store. I get the store would be leery of scams but this was minutes of leaving the store. This has gone beyond the money and is more about principle. I've reached out to a few local news papers to share the story in order to prevent other from having to deal with this.

Today was the 2nd time I have tried to buy a tv at the Harrison Walmart. The 1st time was last year. First I could not find anyone to help me.
Everytime I asked for assistance, I was to told to wait and someone would be with me soon. New customers enter the department and someone would walk up to them and if they needed any help. I was very stupid because I waited an hour before I left the store. I went to best buy in Branson and was help within minutes and they answered all my questions and were very helpful. Today, dump me, went to Harrison Walmart to buy another tv. I did find some to help. this is what happened. I asked two questions about the tv,s. He answered both and started to walk away. This is Friday ant your ad on the Walmart page stated a sale for the holiday weekend. I asked if the sale was on or if it was just on Monday. He stated the sale started earlier in the week and all the sale products were gone and if I wanted to buy a tv that was on sale I should have been there earlier in the week. I don't know what is wrong. I guess I am not young or pretty enough because those employees will spend lots of time with them. I am just one person and I know my business does not mean that much. I don't buy groceries there and most likely still will. But anything else I will go somewhere else. You should tell you employees that it may be a lot of fun to wait on the young and pretty, but it is the older people that have the money. And trust me, WE will go somewhere else, Our money matters, and I do not have to spend it at Walmart..
Like I said, I may still by grocerties but any anything else I may need including electronics I will go somewhere other than Walmart

Margaret Metzgar

Hi, This Mahesh, I am this Reynoldsburg Walmart customer last 19/20 years, used to be a business customer also, and getting Tire and Lube service for me and my brother's family, around 6 to 7 cars and vans. This time I am terribly disappointed with Walmart Tire dept. at 2793 Taylor Rd. Reynoldsburg, Oh. 43068. who’s selling Goodyear Tires and not honoring either Road Hazard warranty or Goodyear 65000 mile warranty.
I purchase Two Goodyear Tires Assurance Auth from Walmart in Reynoldsburg, Ohio, in Nov 2016 with 43034 ml. both installed in front. As of routinely for the rotation and balancing, I went to Walmart this past Sunday morning, May 19th, they were balancing and rotation, but in the same evening with my bad luck I ran over somewhere on Nail and Screw on each tire. I went there for repair on Monday, May 20th evening at around 4:30pm and found due to some reason they closed the Tire department. Timings are 7am to 7pm. Then I went there on Tuesday, May 21st. at 2pm and explain to Mr. Tom. The way he acts, I feel like he is not in mood to honor the road hazard warranty and Mileage warranty. He makes excuses like I bought the tire 3 years ago (acutely 2yr and 6 months) and your tire don’t have enough tread on the Tire so we cannot replace your Tires, and he was forcing me to buy two new tires. In our conversation at one point he said (You just want free tires. He doesn’t have right to disrespects me like that) and I told him I am not here to get free tire I have a road hazard warranty and you guys should replace these tires under road hazard warranty. And then he calls Mr. Garly to handle this, they have more than 5 minutes’ conversation in between. Mr. Garly he acts like a supervisor and he also said my tires are not in good shape and refuse to honor me with road hazard and Mileage warranty. If my tire is not in good shape, then why they didn’t tell me at the time when they rotate and balance the tire and they did not even mention on their service order sheet. I told him how long I have been coming to store for all kinds of services and you guys treating me like this. Also in the rotation and balancing time they totally ignored that pothole cut. Most of the people working in Tire and Lube department are totally nonprofessional and non-technical and careless, and don’t care about Customers safety. When I ask him can I talk to the Manager then he said he don’t have any manager available right now. When I ask him to find some manager then after 12 to 15 minutes he came with lady Manger from some other department, and she repeats the exact same thing what Mr. Tom and Mr. Garly told me.
On first tire I have 4/32 and on second tire I have 2.75/32, They still in good shape to drive another 15K to 20K miles. Right now I have 86242 ml. means I drove only 43208 miles. I still have 21792 miles to go, according to Sam's Club, Tires still in good shape and Walmart should honor the Road Hazard warranty or Manufacturer warranty.
I would like to know how Walmart management justifies this situation and punish those people.
Today May 21st I purchased 4 Goodyear Assurance Comforted Touring Tires from Sam's Club with the best deal. I am pretty sure of myself and my family, Walmart lost valuable customers.
I am still holding both Tires with nail and screw in it. And one of it also have pothole cut on it, Pease see attached pictures. My contact number 614-961-2803 and email add. bharat168@gmail.com

My contact number is 614-961-2803. And my email add. bharat168@gmail.com

Yesterday on May 21 2019 I went to Walmart in the Ephrata area. I bought a 16 oz container of Wilton Rich Chocolate Icing. When I tasted it it tasted terrible. I looked at the expiration date and it had expired August of 2017. I was very disappointed as I had expected a good rich quality tasting icing. Also this was for my cake I was decorating for someone's birthday. Is there anyway this can be looked into and steps taken to fix the problem? I would like to see the old icing taken off the shelves of the Ephrata Wallmart in Pennsylvania.

I purchased a comforter from Walmart.com $57.49 on Friday 5/17/19.
It won’t be delivered until 5/23/19.
Today I got an email from Walmart that the price dropped to $24 . So I contacted Walmart for the price adjustment. I was told that the item came from another vendor and Walmart won’t adjust the price. When I order and pay my Walmart credit card I expect Walmart to honor the adjustment. If I wanted to deal with another company I would have gone to their website. I use Walmart trusting the integrity of the company.

I called to Walmart (1825 Rockbridge RD, Stone mountain Ga 30087) I asked to be transfer to the meat dept. I was left on hold for about 5mins, then call drop. I called back spoke to a African American women, I ask to be transfer back to the meat dept. She stated she couldn't transfer to that dept. She asked me how can she help, I ask her did you have the case of whiting, she stated I just left from over there and there is not no whiting today. To me that was very odd, I went a step further and use you Walmart app, that stated you all have whiting fish in stock, so surely I took the drive to the location, and discovered there was over 6 boxes of whiting fish. She straight up lied. I use a gift card that was giving to the school for us to by items we needed for the kids picnic on this past Friday. I used $73.34, which left a balance of $26.66. I went to you your Centerville store and the card decline. I'm like I know there should be $26.66 remaining on the card. I went to customer service, where it was discovered someone use my gift card. I had to pay out of my personal money, because you all have fraud. I was told to notify the Rockbridge store. I called and spoke to Timothy he advise me that I have to go back to the store where the card came from, however I live 1hr away from this store. He also told me that you all are aware there is a scam going on. With that been said, I don't feel like I shouldn't have to commute the other Walmart which is off of Peachtree industrial, to get my money back. I have been dealing with this since Friday, what a inconvenience.

Large Holiday order from Walmart.com was received damaged and defective. Returned in person with store manager. Promo codes were received to make up for AWFUL experience. Final code did NOT work. Upon questioning with on-line chat my account was deactivated. Call center supervisors created new account for me so promo code could be applied. The new account was also closed. Tried a third time with supervisors instruction and assistance. Third account closed. All returns were accepted as an item cannot be returned without being accepted. Walmart has a return policy, yet they penalize a customer for using it. Items ordered from Walmart.com ALWAYS arrive with problems. Boxes, bags burst when thrown from whatever delivery service. Items inside boxes defective and damaged. You can NOT shop Walmart.com with confidence. I suggest Amazon as they appreciate their customers.

This is a consumer complaint.

Yesterday, while shopping at the Grants Pass, Oregon Walmart, I was walking down an isle to get some Tums for my sick husband. While pushing my basket down the isle, an above cameo was filming me, and snapped pictures of me. I was not stealing, nor was I near any products, yet I could hear the camera click and two bright lights flashed off in my eyes. That is not acceptable and feel very violated by Walmart's tactics to invade my privacy as a customer and to take away my personal space and right to shop in peace.

I am appalled at their intrusion of privacy at my shopping trip of 5/6/19. In the past, I worked for attorneys and a Police Department and have never stolen a thing from Walmart!

When I called to complain, my call was given to an Assistant Manager, who said no pictures were taken and denied it happened. Then she said, apparently the camera was just "rebooting".. I do not agree.

Daughter had a tire fixed and 12 hours later it's flat try to get it off lug nuts start breaking off. Call wal mart and he has no answers as to how I'm getting this tire off. So now I'm having to pay a mechanic to get it to his shop and get the tire off. On the 2 remaining lug nuts. Should also mention that it was already missing 1 lug nut before the tire was fixed. Found this out on paperwork. And when we tried to get the tire off.

I purchase the majority of our groceries at our local Walmart Store located at 5101 SE 14th St in Des Moines, Iowa. Recently I have noticed that our store no longer carries the Rotella Bread that my family loves so much. I spoke with a Rotella employee at another store today (where they still sell Rotella Bread) and asked him what had happened. He said that he had heard that Walmart was going more nationwide with the merchandise that they carry. I personally believe in buying local. With stores all over the U.S., I would think that they would prefer to stock the shelves in each location with local products.

I would like to see the Rotella Bread back on the shelves at all of the Walmart store in Des Moines. As is since Walmart is not providing that choice at this time, I find myself going to other stores that do and that is an inconvenience for me, but worth it.
Please reconsider your decision to remove Rotella Bread from the selves by putting it back on your shelves.
Sincerely
Kathy Pullman
Des Moines Iowa

May 3, 2019. I took a unopened DVD BLACK complete First Season 31398 28380 to the Customer Service counter 1650 W. Maloney Av Gallup, NM 87301 505-722-2296.I did not have the receipt. The cashier said it was Item not found. I told them it came from their store.
I asked to talk to the manager. An Assiatant Manager Vilda, said it did not come from thier store and refused to listen.
In front of a store full of people, she basically called me a LIAR.
This is Gallup, NM, the store employees are Navajo, and I am a white women, and flet attacked. The manager took no time to help, but continued to embrass me in the store.
Right now, returning the DVD is not an issue, but the act of discrimination is!
The DVD did come from Walmart, for Gallup, NM is a small town and there is no other place to buy DVD's.
The assistant manager is rude, neglectful, prejudice, and not a people person, and cannot handle store situations.
Maybe I need to seek other legal advice...

Geneva C Davis
1801 W. Aztec
Gallup, NM 87301
505-870-8167.

OXFORD, MS

I WENT TO MY LOCAL WALMART STORE 00699 NEEDING TWO TIRES AND AN OIL CHANGE!
I WAS TOLD I COULD NOT BUY TIRES BECAUSE THEY HAD NO BALANCING WEIGHTS TO BALANCE MY NEW TIRES.

I SAID WELL CHANGE MY OIL THEN! I SPECIFICALLY TOLD THE WORKER THERE THAT I WANTED 10-W 30 OIL BEING MY CAR IS AN OLDER MODEL! THEY PUT 5-W-30 OIL INSTEAD. I TOLD THE WORKER TWO TIMES WANTED 10-W-30 OIL!

THE WORKER TOLD ME ALL 4 TIRES WERE BAD! THAT IS NOT TRUE MY 2 REAR TIRES WERE REPLACED AT MY LOCAL WAL MART 4 MONTHS AGO! THIS GUY DOES NOT SEEM TO KNOW WHAT HE IS DOING!

I WILL TAKE MY BUSINESS ELSWHERE FROM NOW ON!
NOT A GOOD EXPERIENCE IN OXFORD, MS.
ROY PITRE

too long of line checking out..more cashiers please..thanks.

I bought some pork rids at your Ephrata wa store. they were so bad that they were rotten they stunk . I never buy meat and food from your wall mart again. you .need to clean up you meat dept .. .people do not have money to buy rotton products . I will tell people not by from wall mart

I was in Walmart located on Annapolis Road, Lanham, MD and wanted to purchase a Xbox game for my grandson, I was informed that they only had one Key as they had lost the other one. Understandable I could wait until the key returned, but when the employee who had the key returned I still didn't get any service, actually Robert the CS Rep who informed me stated he wasn't going to help me when one of the cashiers said we were still waiting. I finally flagged down someone else and they retrieved the key and assisted me.

If the young man was having a bad day he should have clocked out and went home. I guess he got upset because I asked why we couldn't get the game again. However, this is no way to treat a customer. You need to train your customer service staff on effective customer service. If it had been him and he got treated poorly he would have had an issue. This should not be tolerated.

We accidentally wrote a check on an account that was compromised and had to be closed. We realized it the next day and have been trying to repay what we owe. We have gone to the pharmacy and the store talked to managers who said just wait for a letter. We also contacted corp but no help. Now you send us to a collections agency. So now that you have done this we will never again use your stores for anything. We spend on average of 2-300 dollars a week there. What you did is just wrong. And on top of it trying to charge us an extra $30.00 to boot.

I utilize the Chattanooga Walmart on Greenway drive for extensive purchases within all facets of my life. Store is very complete and rarely do I not find what I am looking for. Unfortunately the bathrooms are not monitored very closely and whenever I can the men's room it frequently smells foul and the waste container for s overflowing. There are some nice associates working there but I have noticed their tenure is usually limited, yet the rude associates seem to remain. Some very nice and very capable associates that in some cases have been there a long time have been fired. I noticed this trend off fast turnover gaining speed after the last store manager(Alan Curtis)quit. He was very capable and very nice, it's anybody's guess why he left. The management team that replaced him are inferior.
But the main reason I am writing is that upon entering your store today, many hundreds of dollars worth of plants had toppled over because of the wind, had obviously been there sometime. And upon closer inspection all these plants, as well as the rest on display we're dieing for extensive periods of time due to be ok ack of water. I have seen t he is before at t hi us store. It posts a terrible WE DON'T CARE IMAGE, totally opposite of the messages of a positive nature on Walmart TV commercials. I spoke to three mangers who all acted arrogant and indignant, and when I left the store 45 minutes later the poor plants were still spilled out into the entrance driveway, many withered from lack of water and proper care. As discussed said, it represents a store wide attitude of not caring about the reputation of the store or how their behavior translates amongst the customers.

Price mis-marked green peppers on bin .88/lb instead of each. Produce manager told me let the cashier know. While dealing with cashier on register 5 the cashier on register 4 was very rude and inserted herself in the conversation. My decision was easy then decline purchase. This all occurred about 5:25 pm today.

I complained about the Harlequin Series Books being taken from Walmart Humboldt Tn and found out it was not true . I sincerely apologize. Thank you.

I went to Walmart in pace florida today to get oil changed. after reading my receipt about service, it said tires checked 35 lbs in each tire, my car has the tire pressure for each tire on speed dial. 3 tires had 35 lbs, but 1 tire had 38 lbs. so I checked when I got home and I know they did not check it. also got to checking other things and know they did not change my oil filter. so I will not be going back. bad service.

I spend a lot in Walmart I used to work for wal mart we never told a customer there wrong and the customer has to prove that the sign is there and boxes of this is there 50% off the price with the easter waited up at self service for about ten minutes then went for this person and was told the same thing and then had to show her I did ask for a manager but they gave me this person I am really thinking hard on this one I do not like to be told I am wrong this is the store in huntersvlle I can barely read the reciept transaction number is 5504 1712 1492 2367 5724 the manager at this store is james dick I also shop at the one in Denver,nc they are always helpful and nice guess the way I look at it is if travel longer distance just get treatment I expect as a customer even though this one is close to me I spend a lot in Walmart I also do stuff on line

Visited sporting goods department in Lawrenceburg Ky store On Easter Sunday. Was looking for food plot seed for wildlife planting on my farm. This is the time of year (spring) for planting. Not during the hunting season which is the time of year you guys tend to carry seed. (not real smart) I normally have all my planting done by this time but wanted a little extra seed for some bare spots. Tractor Supply was closed for the holiday or I would never have paid your store the visit. Our visit was at approx.1:00pm I told the lady in sporting goods what I needed and she acted like I was insane! THIS TIME OF YEAR WE SELL FISHING EQUIPMENT AND FISHING LICENSES NOT STUFF FOR HUNTING. IF THAT WAS A PROBLEM CALL HEADQUARTERS. My wife and I looked for our self and actually found two bags of seed. this employee was very rude in my opinion. I have been hunting and fishing all over north and south America and run my own hunting camp here in Kentucky. I buy seed from you guys some times in the fall and normally store it for spring planting because you tend to be a little less costly than outdoor stores. I do not need lectures from associates on the proper time of year it is. And as a side note it is spring Turkey hunting season here in Ky.

On 1-24-I9, I got a Walmart Gift Card off the display rack in Corinth MS. I paid $0.75 for the card and put $500 on it. The following day I couldnt use the card. It% was invalid with a zero balance. The card security was breached PRIOR to my purchase. The balance was withdrawn MINUTES AFTER purchase. I need my money . I have talked with local Walmart management many times without reeolving this issue. The card was basically hacked prior to purchase. I need my money refunded, PLEASE HELP.!!

Left Iphone in parking lot in Walmart cubicle for those waiting for bus or taxi.[ Walmart 04005 ] Realized when almost home that phone was forgotten on bus, called walmart on out of country phone through Skype and am still on hold for customer service. Initiated call at 4:38 PM EST and am still listening to elevator music, time now 5:44 PM 4/22/2019. People have cut in 4 times to inquire what I am on hold for and to no avail customer service " is very busy". When left store customers were quite sparse. Spend thousands a year on Amazon prime and figured to share a little business with Walmart to see how it goes and am disappointed with the dawdling service. Before getting incapacitated had small business that did well by satisfying my customers. Sincerely, James M Montagne @ mikemontagne2@yahoo.com

I purchased a large bag of Great Value frozen Whiting fish Thursday, April 18. I cooked some of it yesterday but it is no good. I contacted your University Heights store this morning and was told that I could not get a refund or store credit for the bad fish because I opened the bag. This is an unfair policy and I would like an $11.28 refund on fish that is not consumable. How is any customer suppose to determine good frozen fish from bad frozen fish just by looking at it. It is impossible!!!

My husband returned a product. Cashier did a convoluted transaction so he did not realize that not only was the money not refunded, he was overcharged for the product that he purchased in return. I called the Epping NH store to complain and spoke with the assistant manager John. He felt it was reasonable to ask me to drive back the 90 miles roundtrip to get my refund. I offered to scan and email him the receipts but I was told I could only get refunded if I went back to that store. I called headquarters and spoke with Brenen employee#1252106 who insisted he was a manager, but when I questioned if managers worked weekends he eventually admitted he was a supervisor and not a manager. He also stated that headquarters could not issue me a refund, send me a gift card or do anything to help. He said I had to drive the 90 miles. I asked if he would be willing to do that to correct a Walmart associate error and he said that his opinion did not matter. He refused to answer the question. Please be very wary when shopping Walmart as their customer service is pitiful. Too bad you don't have negative starts because 1 star is being way too generous.

I have sent three e-mails to your fraud department because two 50.00 gift cards purchased with cash for my husband's and daughter's birthdays were maxed out a week before they received them. I went to the store where they were purchased and was told nothing could be done for me at the store level. The phone number I was given had no options for human contact. I finally managed to reach a Customer Service representative who gave me information for contacting the fraud unit. As of today, I haven't heard from them, even though the e-mail said it would take three days. It has been over a month since my first local contact and I am extremely disappointed that WalMart doesn't seem to care about me or my situation.

Greetings,
I recently (4-16-2019) went to the Walmart Super Center in Defiance, Ohio to purchase a battery
for a 2015 Ford Escape. All advertisements regarding battery sales state that it includes
free installation of the purchased battery.
A Walmart representative at the desk of the Automotive Department stated that it
would be about a 40 minute wait before my vehicle could be serviced. He then took my phone
number so he could call me when the service was completed.
I browsed the store for about 30 minutes while waiting for my vehicle and then received a
call from the same representative and he informed me that the Automotive Department
COULD NOT install my battery due to the location of the battery in my vehicle.
I saw no such disclaimers anywhere in Walmart advertisement and wasted at least 30 minutes
waiting for my vehicle only to not get the service done.
Are your mechanics not properly trained and do you not believe in TRUTH IN ADVERTISING?
I should have asked for a refund on the battery and went else-where.
I could have installed the battery myself if I had the tools that these mechanics have available
to them.
What a waste of time and what a frustrating experience!
A response would be appreciated.
Bob

I ordered (order number 3571986*584246) $109.96 of clothing and 3 tops ($37.77) do not fit. I tried to return them to the store in Georgetown, Delaware and they said it was from a third party and I had t send them to them. I thought the person was typing out an address to send them but they were not it was just a slip telling me the same thing they said. I called customer service and they said they handled it and I would get an e-mail from the seller giving me the address to send them with in 24 hours. I waited 48 hours and still have not received anything. I called customer service again. After I explained the problem she said they were having problems and could I call back (why didn't she tell me that instead of after I explained? I am very good costumer of Walmart but if something isn't done that may change I want my money back. And people should be told about the third party deal before they order... Right now I am very upset with Walmart. I want something done.

Sincerely
Patricia Wright
(302)381*4430

P.S. I hope it does not take as long for this as the calls that were made.

Every time I go into this store there are no sani-wipes for cleaning cart handle. Often items needed are not available due to failure to restock. Then after all this frustration there are only 2-3 checkouts open with 4-6 people in each line and everyone is angry and complaining. You want my money but fail to provide reasonable service. Thank god for Target! Very disappointed long time customer.

On April 13,2019. I, Jonathan Bradley was visiting the Greenwood Walmart Tire Department located in Greenwood,Ms. I informed employee Rosie Jackson that I needed to replace a tire that under warranty because I mistaken ran over bark wire causing the wire to rap around my entire putting a large hole and causing wire to come through the tire. Ms. Jackson began doing the paper work later. Another employee first name Rosie stated she (Jackson) were on her break. I asked Rosie could someone check me out because I had been waiting for approximately one hour. Rosie began to check me out informed me (Bradley) that I owe sixty plus dollars. I informed Rosie that the tire was under warranty. Ms.Jackson return from her break assume. She (Jackson) informed Rosie that wasn't correct paper work. Ms. Jackson look for the correct paper and couldn't relocate the paper work that when she departed to the back (Tire Shop). She return with two employee from the back. One tire worker gave (Jackson) a number from the tire rack. At this time (Jackson_ stated to me that I needed to get a tire alignment. I informed(Jackson) that I didn't need a alignment. I ran over some wires again showing her the hole in the tire. Ms. Jackson informed one of the employee to check the thread on both tires. The young informed her that my old tire thread about 6/32 and the new tire was 8/32. She informed him he didn't read my tire correctly. That when she stated 4/32. At this time she stated she could give me a credit of $14.00. and I would have to pay a credit of $47.00 . I informed her that the young man read the thread right the first but you change it. Again I showed her the big hole in the tire. She started hitting on the wall calling for Associate Manager Kimberly Mays. I seen Mrs. Mays looking through the Tire Shop door. Ms. Jackson departed the front area to the shop area and began talking to Mrs. Mays. Mrs. Mays and Ms. Jackson both re-enter the front desk area. Mrs. Mays began playing with a small child hugging on some customer and later on start typing something on the computer. At no time Mrs. Mays said anything to me. Ms. Jackson again stated I needed to get my rear end aliment. At this time my wife Linda Bradley informed (Jackson) to take the new tire off and put my old tire back on. At this time departed Greenwood,Ms. Walmart. This is the not the first time I have had problem with Greenwood Walmart. First time I lost my three of my hub cap because the weight were put on the outside causing the hug cap to not stay on. The manager stated I didn't informed the tire man to put the weight on the inside. I informed him the tire man seen the weight was on the inside before he put new tires on my vehicle and hug caps wasn't fitting correctly. The second time the tire man mess up 14 lugs on my car.The manager informed me to buy some more lugs and he would get his best work to replace them which he did.

I can't find the products I'm used to buying. It seems like I get accustom to a product the stop stocking it.
I get to the checkout line and I have to wait for the cashier to stop chatting with the customer in front of
me. The lines are long enough to wait in, let alone waiting for cashiers to talk about their personal problems.
I can't even get a 1 serving can of peas. 1 liter bottle of diet coke. Vegetables are not very fresh....etc.

My Walmart online grocery account with Fishers, IN was flagged because of reporting too many honest facts about their flawed grocery delivery service and because I used too many promo codes. Apparently, they don't want you to be honest about their continual issues of out of stock items. They send you a survey and if you give them a low rating too often they don't want your business anymore. The flagging is determined by the grocery manager's discretion in an effort to prohibit you from ordering in the risk that the department will receive another bad review or customer service call. Instead of raising their standards to improve service they simple ban you as a customer. I placed15 or more phone calls including speaking with corporate and the only resolve was to open up a new account with a different email address. I received no apologies and most of the people I spoke via customer service, call centers, consumer dept. and even corporate acted as if their hand were tied. Many were downright rude!

I took two rims to the auto dept and bought 2 tires and have them mounted.
They put my tires on the machine and stopped and started on other customers that came in after me, to service their vehicles. One of them I knew and he wanted oil change and didn't have it scheduled. Finally after over 2 hours of waiting they had my tires ready. I paid and drove 25 miles to mount them. When I got them out of the truck one was flat. I aired it up to find the valve was leaking. I looked at my ticket and they charged me $3.00 for new valves for each tire. They did not put new valve but charged me $6.00 for them. I had to drive to wal mart in Forrest City Ar and pay $3.18 for a new valve. The wal mart in west Helena at is the one that I paid for something, not to mention the extra time and expense to go have one fixed again. The time on the ticket does show the accurate time I waited. My ticket service order 26588. I think the extra charges for the valves were done on purpose thinking I wouldn't know the difference. Wonder how many more times that has happened On 4-9-19. This is not the first bad experience I've had at this store. Most of your employees are rude and act as if it's a pain to wait on customers and I have never got a thank you for doing business. If they don't like their job they should find another.

I am writing this letter to clear my Wife Juliette,s good name also mine
Let me give you a picture of how it began .We were checking out at Walmart in Ajax Ontario and the Cashier asked my wife if she would
like to apply for a Wall Mart credit card and with my nod she agreed ...now the line behind us was long and people were not pleased about
this so she felt stressed as the people were grumbling...however she gave the information asked of her ..I was bagging our purchases while she
gave the information as understood .We got the card bearing my name by mail and called activating it being told that we must make the first purchase at Walmart which we did and another at a Pharmacy ...no problem at this time...the third purchase was declined ..I called the security
number that was given and was asked my name where I live date of birth credit cards and their numbers that I have and drivers licence number
and they said this is not correct and asked for me to fax a copy to them ….this is when I took objection...I would not send such a document by mail
ever ..considering the electronic fraud taking place, and beside this it may be against the Law.
We have never been made to feel as though we were scammers as at this time ! and we have never been refused a Credit card before! and we have a number of them in good standing some saying that we qualify for a Credit Increase if desired!...so we don't see why Walmart cannot validate our identity other ways and restore our good standing in the credit department.
We spend about 3-5K at Walmart every year using other Credit Cards ;we would like to continue business with Walmart and it is up to you if this
relationship continues

Sincerely
Neville & Juliette De Abreu

The pharmacist literally just told me I would have to come back when a different pharmacist is here because he personally would rather not fill it “because he doesn’t like me”. I’m still beside myself. Torrance Walmart on Normandie ave and 190th st. Wow.

I don't mind self check out usually but.......today I had the worst experience ever! I arrived at the front of store to massive lines in all lines with a cart full of groceries only to find out that yes I had to check myself out and that the store has NO BAGS!!!! Their was a young girl very rudely handing out cheap plastic garbage bags that would barely hold anything heavier than a load of bread without breaking!!!! And since the bags were just laying there the scanner kicked off and had to wait for an employee to come type in code after every few items scanned because the scanner perceived us to be stealing because you couldn't balance the garbage bag in the correct place! Total lack of managerial presence during this catastrophe and total overall poor management! Thank goodness we have another option nearby in Murray, KY !!!! Will not return to the Paris,Tn. STOre! Hire a manager! This woman is never there! We are a rural area we need our store!

MY TV SAGA: I purchased a 50" Samsung LED TV from Walmart.com on Nov 2016, together with a 4-yr extended warranty. The TV lost its picture and sound in Feb 2019. Asurion, Walmart's Customer Care Team agreed to have the TV repaired at its depot. It was returned via UPS. Although it was now working, it was physically damaged, probably having been dropped in transit.
Asurion now decided to replace the damaged unit but instead of a Samsung, the choice was a Polaroid or a Sceptre---each retailing for much less than a Samsung. I complained to various supervisors at Walmart and Asurion that if I wanted a Polaroid or Sceptre, I would have bought one. "Too bad" was the reply and I was given 48 hrs to decide.
All this with an extended warranty! I chose a Polaroid with a picture that is not the greatest and a reputation that is even worse.

i had sent a complain on 4/5 when we got home,about 2 employees engaged in a very loud tone,seems the man was trying to calm a cashier down,you wouls thing,that they would go into a offics,the lady was talking so loud,waving arms just unreal,mean while people are looking because it was loud, she is off reg. and there are lines,come on ,then she is going to reg. and a employee walks buy she yells its ok i have been talking to micky,the employee said nothing to her unreal

The store in Whitehall, Pa. is by far the dirtiest store I have ever been in, it is a total disgrace. There is garbage, spills and partly eaten food containers everywhere. I just spent over 30 minutes trying to get assistance in the jewelry department along with six other customers. One was waiting so long he sat on the floor waiting for assistance.. I know a long haul truck driver who goes to Walmart before every trip and he once stated to me this was the dirtiest Walmart he had ever seen.

Walmart customer service, I am a regular shopper at Walmart I tried to send e-mail to Customer Service so many times
clicking on different customer service links never got to send a message Want to return 2 items asap
Senior citizen What is the matter with Walmart. I want them to send me an e-mail explaining this and how to contact
Walmart via message I am hard of hearing

Four people waited over 20 minutes for someone to assist us in the jewelry area. I was the last in the group to arrive the over head page was sent out twice still no one came! I needed a watch battery the other wanted to purchase from in the counters. What a shame!!! Store number is #01081 manager Donald Chavis 2900 SW 42nd. Street my receipt ID# 7N5KLWCQ3VM

I live in Elizabethton, TN, but purchased several items at the Walmart in Boone, NC, last Sunday, March 24, 2019. Upon leaving, I asked the cashier if I had all my bags, and she said that I did. When I returned home to TN, I realized that one bag was missing, and looked on my receipt to see if I had been charged for that. When I saw that I had been charged, I called the store that same evening and asked if the bag had been retained. The lady I spoke with was very nice and told me that the bag had been located. She told me that I could bring my receipt and pick it up. I told her that I lived in TN, and that it would probably be a week before I could pick it up. She said that it was no problem, and that she would leave it up at the customer service desk for me with a note. Today, exactly a week later, I went to pick up my items, and a different lady at the customer service desk said that it wouldn't be there and that they restock merchandise like that. She said that shouldn't have told me that. I told her about the phone call, and she wasn't at all sympathetic or apologetic and said that I could have checked the bags myself before I left! She did give me a refund for what I said I was missing. Luckily for Walmart, I am a very honest person and told the truth! Since she was not very nice, I asked to speak with a manager. I told him that I had driven back from TN (1.5 hours each way) to retrieve the items. Here's when it got worse! The manager said that he couldn't do anything about it because "we ain't got no room to keep anything up here." It was only two items in one, small bag! I was blown away by his lack of professionalism and just walked away. Besides his unacceptable grammar, could he not have offered to go back and find those items for me that had been restocked? At no time did he offer to do that. While I could have done that myself, I just left the store. This store just lost the items I would have bought, in addition to the $100+ groceries I would have purchased while I was there. What a customer service nightmare! Walmart has layaway, but can't hold one paid bag for a customer until she can pick it up? I don't fault the original cashier, as I'm sure she thought she gave me all my bags. What I cannot understand is the lack of professionalism on the part of the customer service department and the manager on that shift. I have never had a bad experience at that store, and I am very frustrated by the experience.

BIDDEFORD,ME. WALMART insensitive to people with disabilities. They have eliminated 7 disable parking spots by placing mulch and shrubs in the parking area for disabled. I complained to assistant manager to no avail, if not resolved I plan to post my complaint on facebbook.

Walmart in Broomfield Colorado doesn't have enough electric carts my last visit I spent an hour and 40 minutes waiting for an electric cart I can't walk I need the help I'm here now I've been here another hour they say that their tour broke down tour to Noah's wedding to you know what a senior citizens need to be able to shop to I'm leaving your store now cuz I can't possibly shop here help the elderly they don't seem to care at this store and they're very rude to me

I was treated rudely by an employee (named Virginia) in electronics in the Bedford, IN store. This was approximately 1:30pm on Wednesday, 3/27.
1) After unlocking a case for me to get a 11$ screen protector for a cell phone, she pointedly told me I would have to pay for it immediately in that department - even though I hadn't suggested otherwise. Normally, this wouldn't have been a problem for me. Today, it seemed purposely rude, because a moment before, she had just told a man that he did not have to immediately pay for his item she had just retrieved from the same case.
2) I needed 2 additional items from another locked case. She retrieved one of them for me, but she acted impatient the whole time. I needed the last item from the next case, but I noticed that a customer had been waiting at the register for at least 5 minutes. She apparently hadn't noticed them, so I told her that I still needed one item from the case, but that she should go ahead and help the customer that had been waiting. While I was waiting (at the case a few feet from the register) another customer walked up behind the first.
3) After she had helped the first customer that I had deferred to, instead of helping me with the last item I needed, she immediately asked the new customer what he needed and took him a few aisles over to talk to him. I felt this was not just terrible service, but outright disrespectful - especially after I had offered to wait while she helped the first customer.
4) After that, she walked back to the register to help someone else - again without even asking if I was ready!
As she saw me mad and leaving the area, she yelled at another employee who was just passing by and said, "Oh yeah, this guy needs help." I said that I no longer wanted help and didn't intend to buy anything after her bad service.
5) Instead of apologizing, she made excuses, telling her coworker (in front of other customers), "Oh yeah, he's been acting like he's gotta have his stuff first." That was entirely false - I even asked her to first go help the customer that had been waiting a long time! That was also incredibly unprofessional and rude to talk like that about a customer - in front of other customers, instead of providing pleasant and helpful service. She then tried to say that she didn't know that I was ready - even though I had told her that I knew what I needed when I asked her to help the FIRST customer. She knew I was waiting, but she didn't even ask if I was ready before she proceeded to help additional customers. She was rude, unapologetic, and acted like I was the problem. When I told her I would inform customer service, she just acted even more defiant and rude in front of other customers - not a good look for Walmart. I didn't buy those items or the items in my cart. I returned the 50$ cologne I had already paid for. Her terrible service & rudeness lost 170$ in sales today. I won't be back. Customers want help, not rude power-tripping attitude.