William Fritsch
I purchased a car battery online on 7/28/2023, picked it up at curbside a 8am on 7/30/2023. Walked it over to Auto Center and they noticed the battery the store gave me was a little older than what they had in stock, so they offered to exchange it for me.
They were unable to return the battery I picked up just 20 minutes earlier and told me it needed time to "work its way through the system". I was assured by "Donna" in Customer Service that I would have no problems returning my first battery, but since my car was in the Auto Center repair bay, I decided to buy the identical battery from the Auto Center, and come back later to return the first battery.
When the Auto Center attempted to install the battery, it did not fit (despite being selected by the online system and verified by the…