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Walmart

1.0
1,684 complaints

Address

702 Sw 8th Street, Bentonville, AR, 72716

Walmart faces significant operational challenges across online and in-store operations, with the most critical issues being order fulfillment failures (cancellations and missing items), unresponsive or hostile customer service, and payment/account management problems. These systemic issues are compounded by delivery complications and inconsistent staff behavior, creating widespread customer frustration and distrust.

Common Issues

28% (472)
order cancelleditems missingnever received
22% (370)
rudenot empathetichung up
18% (303)
account blockedaccount deactivatedovercharged
16% (269)
wrong order delivereddamagedcrushed
10% (168)
dirty storetheftdiscriminatory

Complaints

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Michelle Drake

Mar 6, 2023
0

I am not a very happy or pleased customer visited the store at 8800 Kingsridge dr in Dayton Oh 45458 to do a couple of things one was to turn in coins at the coinstar for cash and I could even cash my ticket in because one there's no registers opened that I could cash it in too the customer service didn't even have money I had to wait about a half hour plus or someone to get money very unconvenient and

then I went finally to get my money after waiting in my car and I asked the cashier at the customer service desk if I gave her some once with my coinstar ticket can I get 2 twenties she said I'm not allowed to do that why can you not cash in ones or anything to get a bigger bill what is the big issue with that that is very disturbing I am not understanding the reason behind that. This is…

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vinni Scariati

Mar 6, 2023
0

ALL employees are beyond rude. Can't ever fine the right people in the right department. Customer service escalates or creates conflict and the store smells like feet.

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Maureen A Estey

Mar 5, 2023
0

I'm not sure if this is the right place but I am so disgusted about the conditions at the Walmart North Smithfield,RI location. We were there today shelves were pretty empty and then getting to the registers there was only 2 registers open and only 1 self check out area open with LONG LONG LINES I will not go back there until conditions get better!!!

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Damian Russell

Mar 5, 2023
0

For the past month there has been security demanding even standing in my path blocking me from walking out without seeing my receipt and last time I checked that was illegal Im a loyal customer there and get treated like a thief because of my tattoos and Im tired of it

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Annmarie Clark

Mar 4, 2023
0

Walmart, Mountain Grove Missouri, 7 am on March 3rd 2023, (9) I repeat 9 HANDICAP carts are soaking wet, never been plugged in for use, and all are powerless. I come to this Walmart early to avoid the crowds at this rural location.

After complaining to the manager, they located the 1st cart, then ran out of charge 2 minutes later. They finally locate 1 another HANDICAP cart that was fully charged. This is unacceptable. Out of 15 HANDICAP carts, most unplugged and uncharged over night.

Someone needs to look into this, because if this happens again, it will be warranted enough to seek DISCRIMINATION against the HANDICAP. I've already have been witness on several occasions to people violating the HANDICAP spots in front without proper identification.

This is a very poorly run Walmart compared…

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Melissa Sweet

Mar 3, 2023
0

I purchased Equate Collagen Peptides Beauty formula. It is very unpleasant, leaves a very bitter aftertaste, and I can’t continue to use this product. Claiming to be comparable to Vital Proteins brand is false advertising. Vital Proteins brands is far superior to Equate brand. Refund please!

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Jason Roush

Mar 3, 2023
0

The lady that bagged my items out a bottle of bathroom cleaner in with a couple of pairs of shorts and 6 boxes of mike n Ike's candy and the bottle popped open spilling cleaner all over the clothes and the candy which is now unedible. I have attached a picture of the mike n Ike's.

I am disabled and can't get back to the store but I really want the mike n Ike's replaced. The shorts I was able to wash and are ok but not the food.

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Cathy A McKerracher

Mar 1, 2023
0

If I could give a minus star I would. The store in derby ks is absolutely horrible customer service they could care Lee's. I have items missing out of my order every time I order. I make vary larget orders to this store at least 1 time a week.

Your associates will also put that an item is unavailable when they have several on the shelf when you call to confirm after getting an unavailable message.

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Mary Cox

Mar 1, 2023
0

My husband and I are both disabled veterans. My husband is a very kind man. I could not go with him today to shop. He was in the line for handicapped people. The cashier is 87 years old, Barbara. He bought a lot of water, soda and other soft drinks.

He also bought a few groceries and a bunch of different bird seed products. When he got to the register he had to put the bird seed on the belt, so that he could get the smaller stuff on the bottom of the cart out and up on the belt.

Barbara told him he couldn’t put the seed on the belt. She told him to go get another cart. He couldn’t walk any more and told her that someone would need to get a cart. Barbara, instead of calling some one to get him a cart, began to tell him how old she was.

He explained that he was handicapped and asked her…

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Robert Taylor

Feb 28, 2023
0

Our complaint is about the Summersville, WV Wal-Mart Pharmacy.

They are unprofessional, unreliable, and they seem to be in constant disarray, unorganized and chaos.

Several of us moved our prescriptions to Wal-Mart's Pharmacy, hoping to get cheaper prices and better service. I can’t express how disappointed so many of us are.

Countless times, a variety of random medications can’t be filled in a timely manner. We often hear the excuse, “our shipment has not yet come in”. Once in a while, is understandable. Every month, and on many different random medications? Just horrible service.

Many of us can’t wait 24 hours or up to 3 days for our medications, and that is what we are told. We have actually been told to “call around to other Pharmacies in town, and if they have it, have your Doctor…

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Mary rimsky

Feb 28, 2023
0

Poor quality.I Given toaster oven as gift. Cannot toast or broil. Bake only. I'm dealing with it 2 space heater. 1 month. Old plug starting smoking @3 AM THIS MORNING WHILE GETTING COFFEE ON THE SIDE IF KITCHEN. IM VERY upset with the heater. If I didn't act quickly don't no what would of happened. It could of caught my house on fire Could have lose my life and my dogs life. . I'm 74 yrs young live on ssi Don't have the cash to replace thing every 2 months. I ts530 am ad I'm still shaking and cry over the incident..

I no I will never from you but thanks from hearing me out Mary rimsky

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Angela Rowe

Feb 28, 2023
0

The Wal Mart Grocery located at 1201 Parkview Dr. In New Iberia, La. has the worst customer service at the checkout counters my husband and I have ever seen. We only continue to shop at this location because it’s is literally 4 doors down from our home and the church we pastor.

These are only two of the many many horrible incidents we have been through dealing with this location. We have traveled all around the United States and have had great experiences with Wal Mart but are starting to rethink paying higher prices for better service.

We buy all of our prescriptions from this location as well. On one occasion I tried to use the ATM and it wasn’t working so I used my card to pay for a few items (in which I scanned, and bagged each item) to get cash and then cash out.

After receiving my…

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Brittany Reitz

Feb 28, 2023
0

Had a sign up for certain price and the car seat wrang up wrong price and would acknowledge the price!!!

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Elisabeth

Feb 27, 2023
0

I took my mother shopping Saturday around 1:00-1:35 waiting in line to check out when one of the worker bumped into my mom and I was talking to her that's when the worker kept looking and us with a ugly look and wanted to try and fight with me I really felt unsafe.

I felt like I can't go shopping at Walmart in the day time anymore. The worker and her friend that also works there kept going as we was leaving the store. They are the workers that did the pickup. I call to speak to a manager to let them know and was told I had to call or report it to cooperate, felt like the manager did not care and did not want to deal with it.

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Vickie Nelson

Feb 27, 2023
0

I have purchased 2 batteries with in the last 4 months, first battery was bad per Aaa having to come out to start my car, Walmart honored the warranty and exchange for another. ; Car wouldn't stay charged. This time I took it to the dealership , same thing bad battery reading.

So I paid for expenses and a new battery from the dealership. I spent 450 . This is unfair, especially since the lady in the tucker ga location told me when I exchanged for this 2nd one that I would not be able to returned the second one if it was bad which it is.. this is unfair .

00 dollar plus tax I purchase the battery for a dodge journey. I am a older person that definitely do not have money to throw away.. Thank you

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Jackie Brewer

Feb 27, 2023
0

Within last year I had wrong grocery items delivered. Only thing they would do is refund and that takes 5-10 business days and I could re-Oder. That means a customer has to go thru process again. This happened a minimum of 4 times so I canceled and told myself never step foot in Walmart again.

I decided to try again as they are only major store close to me. On Feb 26 I joined again as Walmart plus. It happened on my first re-order, wrong grocery items were delivered to me. The hoops you have to go thru just to get items.

I am a cancer patient and getting out is not easy much less carrying stuff needed. Wish they had a Ghost Buster for Walmart. Their customer service us just wrong.

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Bonnie Riley

Feb 26, 2023
0

I received a folding table which was delivered from my local store in 30909. It was damaged and I was told to return it to a FedEx store. I tried to but FedEx wouldn't take it because it wasn't delivered in a box.

So I took it to the Walmart store that delivered it and I was told they couldn't take it back because it was damaged and they couldn't return it to stock and that it was to large to put in their return bins and that I needed to return it by FedEx.

I told them I tried to but since it wasn't delivered in a box they couldn't help me. He told me he couldn't help me either! I've contacted Walmart by phone and the chat app and was told they would take care of it and give me a refund and that I didn't need to return the table and could donate it.

This return for a refund still hasn't…

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Grace

Feb 24, 2023
0

I cannot believe this is the first complaint that you have received from the Easton Pennsylvania Walmart what is gods name are you doing? No one answers the phone it doesn’t matter if you call at 6 AM, 6 PM, midnight 2 o’clock in the afternoon it doesn’t matter the OPERATOR never answers the online pick up doesn’t answer no one ever answers.

I am so sick of this. I will never shop at Walmart again you have got to be the

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Fernando

Feb 24, 2023
0

Since I bought my truck in 2021 and had its oil changed at Walmart in April 2022, I took my truck to have its oil changed and my truck failed. I took it to the mechanic and he told me that my truck had no oil.

I just commented that he told me that the person who did the oil change did not work there anymore but he did not take a formal report from me, I just thought when I have done the disposition but already speaking with relatives they tell me that I can file a lawsuit so that they pay for my engine I hope you can help me thanks

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Kathleen Wrobel

Feb 24, 2023
0

00 to high for a few items. I just canceled my w+ membership because I am not paying twice for shipping. Your company is the worst that I ever shopped at. You just lost a valued customer and I will never shop here again.

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NANDAGIRI S RAO

Feb 24, 2023
0

WHEN I TOOK MY OPTOMETRIST PRESCRIPTION TO THE VISION CENTER,WALMART,LA PORTE,TEXAS,THE STORE EMPLOYEE WAS CARELESS.HE ONLY CHARGED ME FOR THE LENSES.I DID NOT NOTICE IT AT THAT TIME.WHEN I WENT TO PICK UP MY GLASSES,THE FEMALE EMPLOYEE TOO MY GLASSES AND PROCEEDED TO PUT THE NEW LENSES IN IT.I TOLD HER THAT I WANT A NEW FRAME.SO SHE CHARGED ME $50 FOR FRAME AND $20 INSURANCE FOR ONE YEAR ON THE NEW FRAME. WHY DO I HAVE TO PAY$20 EXTRA? WHY CANNOT THE WALMART GURANTEE AGAINST BREAKAGE FOR A YEAR FOR FREE>MANUFACTURER GURANTEE>

THE FIRSTBEMPLOYEE WAS NEGLIGENT.CAUSED ME INCONVENIENCE.

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Kimberly Long

Feb 24, 2023
0

My complaint is that the cashier was rude and nasty the very worst experience that I ever had at Wal Mart and she had the nerves to tell me that she is a Manager.

First of all I stood in her line a very long time, and each time she would open a plastic bag she would lick her finger who does that? 88 when I showed her the picture that I took her response was she can only give me the correct price on one item only that's what she was told to do she can only correct only one item if it's the wrong price when she ring the items up, then

she got on the walky talky saying all her groceries is the wrong price every thing she got is the wrong price and I said to her how do she know it's all the wrong price you have only rung up one item , so here comes the young lady she call on the walky talky…

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Kenton Foundas

Feb 23, 2023
0

Customer service has folks who speak poorly. They know NOTHING about their pharmacy program and are of no help in using online filling and other matters.

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Amy Zimmerman

Feb 23, 2023
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Order# 2000106-78982072 placed February 21 2023 Hello. I am extremely upset that the personal medical item (incontinence pads) in this order was left on my front porch without being enclosed in a shipping box or bag. (see attached photo taken by delivery person) I was not home at the time of delivery so it was on display to my neighbors for quite some time.

This situation is very embarrassing to me, I trusted Walmart to get my personal medical needs to me in a discreet way and that did not happen. I am a frequent Walmart customer but now I feel let down and humiliated by this apparent disregard for my privacy. Amy Zimmerman

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Paul

Feb 23, 2023
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I have been shopping at my local Walmart in Parker, Colorado for the past 20 years. I know many of the employees by name.

Yet, in the past year, I have been stopped many times and asked for receipts while leaving the store.

I feel like I am being profiled by the store and newer employees. I don't understand how a store with so many cameras still need to check individual receipts. Their security should be able to flag someone if they leave with items without going through the check out line or self-check out. Asking for receipts is just absurd and makes no sense, and it feels like they are suspecting/accusing the shopper without any reason.

Walmart should stop this practice and rely on their overhead cameras to catch shoplifters. If it happens again and I feel that I have been profiled,…

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Mark Newman

Feb 22, 2023
0

I just received the order I placed via the Walmart app, order # 2000108-46184128. It was for five boxes of 12 glass canning jars. When it arrived on my doorstep, I saw that it was on its end, indicating that the delivery person completely ignored the arrows pointing to which end should be up.

I opened the box and saw that the packing was pretty bad, just some brown paper in the box that offered little to no protection. I pulled the paper out and found that the boxes of glass jars had fallen every which way (see the pictures).

It appears that nothing is broken, but until I begin canning with them I won't know for sure. The slightest imperfection in the rim of the canning jar or the lid can ruin the canning result. I am very unhappy with the way my order was packed and delivered.

Walmart…

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Darcy

Feb 22, 2023
0

When we shop in walmart there is never 6xl shirts and if they are their plain Grey or black and when we asked about it they said no we don't sell things that size sorry check online which we have but they arrive and they fit like an xl

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Jim Marquez

Feb 18, 2023
0

They did not use my road hazard when I brought my flat tire in to be fixed. I purchased the road hazard on my set of four tires. I received a free tire last year on my flat tire. He still charged me the price of the tire this time. Jim Marquez

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Katherine J Hanna

Feb 18, 2023
0

I called the Walmart Pharmacy in Pace Fl, to ask for a couple of Lisinopril meds for high blood pressure on 2/17/23. I discovered the night before i was out of them and the refill was out. I made an appt.

that day for Monday 2/20/23 w/ a new Dr. I needed just three until Monday. The Pharmacy Tech, Stephanie said the Pharmacist said he couldn't give me any since I was going to a new Dr.. I would have to call the former Dr. and get a refill.

I had not changed Drs. yet. So I called the former Dr. and got an appt. to go in but still needed the meds until then. The Pharmacist, Jeff Scott still refused to give me the emergency meds and said he would get in touch w/ the former Drs. office.

I waited until the next day, Saturday and called the Pharmacy and they said the former drs. office gave…

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Lois M Hoskins

Feb 18, 2023
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Delivery I've been waiting over 12 hours for a scheduled delivery only to be told it will be another 2 hours+ totally not acceptable

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Shmair Cotton

Feb 17, 2023
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m. m. m. on February the 16th of 2023 and I still never received the item from FedEx and the tracking number to FedEx is 3 9 4 4 7 6 2 4 9 5 9 6 and I feel like the FedEx worker doesn't want to deliver my order put deliver and I still never received my order I've called Walmart customer service five times today and the only excuse that I can have from Walmart tell me is I can either get my money back sent to my account or I can come into the store and

purchase the coffee maker again after I receive my money back but there's nothing else that they can do and I've had Walmart and FedEx message the driver to bring me my package and I won't get my package until February the 24th but it's still saying that the package was delivered yesterday and I was at home all day .

And I talked to more…

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Billy foreman

Feb 17, 2023
0

went to Walmart in ash flat to get pil changed today. Two other people were in line also to get simple oil change and had been there 2 hours. After a long wait with none of us being helped and they were not working on anyone's car.

was told by one employee that I could find that there had to be 2 cars needing service before they can pull in any car. What kind of crap is that. Not to mention there was already two people needing oil changed and had waited 2 hours at this point.

Is this really policy or just stupid employees. Do I need to find somewhere else to service my cars. I'll be sure and pass word along what stupid policy this is.

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Marcia Martin

Feb 17, 2023
0

Defective coffee pods from 3 boxes of Great Value 48ct decaf Breakfast Blend medium pods.. at least half of each box the pods are defective.. bought a new Keuric coffee pot and pods are still not working properly … This is the only decaf pods that I can find… Please help correct this defect in pods!Marcia

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GT

Feb 17, 2023
0

One cash register open in the whole store, line is long as hell, self check out has only one employee there, he is helping me and trying to help 4 other customers at the same time which takes out from me checking out. Employee calls the manager and they don't come until one on the floor is flagged down by me, she helps but what she did didn't work, she wants to agrue with me and

the employee like she's right but we keep telling her what was happening but she didn't want to listen to me or the employee. Well what does that say, customer service training? Duarte, Walmart on Mountain exit

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Laurel Lohrey

Feb 17, 2023
0

My order from a Walmart plus order was never delivered the driver without contacting me turned around and returned it to the store which I tracked btw! I called and asked for it to be sent back out was assured it would be it wasn’t so I called again and it wasn’t again!

So I called again and asked for a refund and was told I would get one after they elevated it I’m still waiting!! I called again if your counting I called a total of 5 times was told it would refunded 3 times and was told I would get 2 $15 credits (btw I never got either) and

never got my refund yet either I canceled my Walmart plus yesterday needless to say why should I pay for an order I never got!!! And further more I tracked the order back to the store and was told it hadn’t reached the store!!

com I haven’t been able…

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Shanta Williby

Feb 16, 2023
0

Hi. I ordered an online order. Only half of my order was available and they didn't let me know until after my pick up time was. My order number was 2000107-67902845.. the item said it was available but it wasn't.

The store stocking managers need to keep up with inventory. And now I have to wait for 3 days for my money and the party is tomorrow. That is not helping the customer at all. You guys are just passing the ball and I'm not going to stand for it.

If I place an order and you immediately take my money then when I refund it, it needs to be immediate. Now there was no purpose of me even getting any of the order. This is ridiculous and how are you guys helping the customer?

Your customer service skills and positive experience has went down. Walmart service is not up to standard and…

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Daneka Hair

Feb 16, 2023
0

wade was watching females in inappropriate ways he recently canceled my contract because I was seeing what was going on I’m also complaining because he pulled me out the class for talking to another associate an I was laughed at what she said because we was having a conversation he also lied an said I was disrespecting an being funny with the trainer which I was not she was going over how to work the phone I didn’t know the name of the phone I asked her I thought it was (Avaya) but

she corrected me an told me the correct name of the phone at the beginning of the training which was February 14th we was told (if you have an important phone call please let a trainer know then you can go an take you call ALSO we was told we don’t have to let them know when we have to use the restroom because…

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Lewis

Feb 16, 2023
0

I was at this Walmart day before yesterday and one of you guys workers jahsiah her I’d said. Was constantly on the phone and not helping what so ever she also caught a attitude when asked a question. She was so busy arguing with someone rude attitude horrible customer service I would not tell my family to shop her what so ever.

Also as I was walking out all I hear is I will beat somebody ass over my gf if that’s the case she shouldn’t work my wife had the same problem when she came with the same person I’m sick of going here not having a good experience

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Teresa

Feb 15, 2023
0

my Receipt # 7sh6cb16bztc I just shopped at this store and bought $155 worth of groceries. There were not any regular check stands open and i ended up checking myself out at a scan and go #304600604160. I had several employees walk by the front end, including one that was filling candy slots on the check stands.

No one bothered to open a register. When i finished, the girl standing at the podium for the scan and go did thank me, and i told her i was upset that they had no regular registers open, she said that one of the checkers had to go and

find the manager for some reason and thats why they had no regular stands open. Poor excuse. The lady behind me was in a wheelchair and had to wait for me to finish. Unfortunately i was half way through my order when she pulled up.

The other scan…

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Joy brice

Feb 15, 2023
0

I am new to online shopping with Walmart and my first time i had a bad experience. For some odd reason. Accounts keep getting cancelled and Walmart some how feel that keeping someones money for no reason I would like my money back or i will file a law suit you have no right to keep my money.

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Adelaide

Feb 14, 2023
0

On Jan 28 bought an Uber gift card for $50 the card did not work it said it was not active Went back Feb 4 explained to manager she said that the card was fake and that she sells these all the time at Walmart Wanted my money back or another card Manager refused and said it was a final sale knowing that Walmart sells fraudulent cards I just want my money back it is not my fault that walmarmart sells fake cards if I knew that I would not of purchased a fake card

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Barbara Bryers

Feb 14, 2023
0

Today Walmart delivered an order that I had placed last week. The problem is, I got somebody else's order. I contacted a Walmart agent and told him what happened. He said that my order was apparently lost and that the driver/delivery person substituted another person's order. This is UNACCEPTABLE!

now that's all screwed up. I was refunded my money/benefits at my request and will place a new order with SAFEWAY.

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maria santoyo

Feb 14, 2023
0

hi i applied at walmart the one on 9990 belvedere rd in west palm beach fl well i call all the time to check on my application no one ever picks up i went to talk to the lady name jessicia thats in charge of the hiring and she told me she will call me and 4 others girls that day never did she had a nasty attitude with one of the girls the way i see it she is racist i have a friend that works there and

she told me jessica sits down all day never answer the phone and tells people that she is not there so no one can talk to her about the application i dont think a person that is like that needs to work for this company

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Richard B Atkinson

Feb 14, 2023
0

There should be a Toilet icon before the first STAR because Walmart customer service is in the toilet. I have a bad email account on my Walmart+ account and I cannot do any verifications, cannot edit the bad email address since the verification for doing so is (yes you guessed it - via my incorrect e-mail address0, No backup text verification.

Chat won't help you and you can't be given a good telephone number to get account tech support. I have wasted hours on this merry-go-round with no end in sight.

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Dawanna Hardin

Feb 14, 2023
0

Needed to cash a check. Called to ask what time the customer service closed. Was told 8pm. I drive 35 miles one way and get there at 7:30 and was told customer service was closed because they had no employee to work customer service.

Then purchased 120 dollars of groceries and get to check out and all check outs were closed. I had to self scan everything. I do not work for Walmart and should not have to do your job. Had family member arrested because 1 item did not scan. This is unacceptable.

I expect a return response.

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Jacqueline Opera

Feb 13, 2023
0

" And her loud response to us? " This she yelled in front of at least 10 other customers and approximately 5-6 store employees. I do realize that the store employees had no control over what this crude customer yelled, but my complaint is that your employees thought it was funny and did nothing to defuse the situation.

They just stood there and neither did nor said anything. Let me just say I have never in all my years seen such poor behavior by any retail store employee. This is such a poor representation of Walmart. I shop at this location often, and use the pharmacy (and let me add that their employees are exemplary).

For all else, I will avoid this store like the plague. Shameful.

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Torchanna Humes

Feb 13, 2023
0

the operator at your temple location named Ebani alegidley the store manager and the only one on could not look my balance up for my discount card. Im disabled in a wheelchair and in a nursing home. I expressed to her the 800 number was to small for me to read could she please assist me. No I can not. I'm so upset.

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Gladys T Padilla

Feb 13, 2023
0

Hi my name is Gladys Padilla I have a claim against Walmart it's going on 3 months since the incident and I still can't seem to get a hold of anybody from Walmart to be held responsible for messing up my vehicle my car needs to be fixed I need somebody to get in contact with me thank you

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DaVonna Patterson

Feb 8, 2023
0

I've been trying to get a refund for a order that I placed in March 2022 that I didn't receive until September 2022. See by that time I had forgotten about it and purchased some more, so when the order arrived (6 mos later) I no longer wanted them. Now of course the window of return had long been closed by this time. Since then I've spoken to several individuals about this issue and was promised a refund about 4 different times to no avail. I have just been getting the runaround about my refund. I'm sending you this email in hopes that you can resolve the issue for me and that I can get my money back.

Name on My Walmart account: DaVonna Patterson Order Number: 3492240305716 Date ordered: March 19, 2022 Items: 2 pair of Sterlng silver and diamond earrings at $59.97 each Email on my Walmart…

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Helena C Luster

Feb 8, 2023
0

Was in store on January 5, 2023. Had done Spark shopping. Went to self check out. Scanned phone. Packed customers items. Scanned my personal items and then bagged them. Had receipt. The whole time the associate was watching only me.

Another man passed by me after his check out, he didnt bother him but he only watched me and I knew he was watching me but I hadnt done anything wrong so I continued. He left his post where he sas to watch the customers at the self checkout to walk over to the door checker.

He pointed me out and then told him to check me when I came and as I approached he tried to walk away and I told him that I knew what he hd done and that he deliberately profiled me only and then left his post to warn the door checker to stop me.

He denied it and I asked for a supervisor…

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