Walmart Complaints Continued... (Page 7)

I'm sitting in the service center waiting for my tires to be put on. While waiting they call me to notify me they have broken my shifter. First he tryed to say it was that way, after I said no it was not he admitted it wasn't broken until he tryed to move it then the spring just pooped out..needless to say after speaking with the other auto dept employees and being told there is nothing that they will do about it. If my car wasn't on that lift having the tires put on at this moment I'd take my car elsewhere.. I will not be shopping here anymore.

I am a dedicated shopper at Wal-Mart and have been coming here for years. I often have my car worked on here and know the process--first come first served. Hence my getting up at the crack of dawn to be first in line. Imagine my surprise when people who had gotten there long after me were put in front of me because they were standing at the door. This is unnerving and very upsetting for me. As an asthmatic and highly sensitive to the extreme pollen, I could not stand at the door for 40 or so minutes without fear on having a life threatening asthma attack. The policy has always been first come first served and my car was the first in line. When a process changes, it would be very helpful to post notices. Although one of the mechanics told me I would be served first since I was there first, this was not the case. I am a very loyal customer and would just like you to consider keeping the first come, first served policy in place. Especially, for customs like me who cannot stand outside for extended periods of time for health reasons.

I don't get my oil changed at Walmart anymore because your employees would rather "play" than do their job. I don't buy my tires from Walmart anymore because I had General Tire Grabbers on my vehicle, I went in for a rotation and was told tires not worth rotating. Which I knew. The Automotive manager, Buck, told me in front of an employee that once tires have been adjusted they cannot be adjusted again. That was a bold faced lie, I have an email from Continental stating that.
To day is my last dealing with your pharmacy. I am diabetic and take Metformin to control it. I called in a prescription to be refilled on May 1. I went to my Drs. office they there was no request submitted. I went to Walmart Pharmacy and was told they submitted it May 1 at 8:30 p.m. someone is lying again. My script was done at 5 p.m. When I went to pick it up, I waited in line paid for my script, then it was placed by consultation. I tell them every time, I don't need a consult. Now I don't have a choice!!! Bulls--t. I have been taking my medication for 15 years, I think I know how to take it. If I have questions I'll ask. Don't have someone call me to make nice. When my refills are done or I find out I can pull them from your Pharmacy I'll be doing business with Price Chopper Pharmacy. A few dollars more but well worth not having to deal with the petty, aggravating, crap of dealing with your pharmacy.

CSS wanda is one of the rudest people
I have ever met.. she wouldn’t do a price check or check on something in the store
And just walked right by me when I tried to ask her a question..

Have been trying to call in perscriptions to Walmart in Martinsville, IN. The phone rings numerious times and then hangs up on me. This is not the first time that this has happened. Your customer service sucks. Maybe I should find a different pharmacy!!!!!!!

Magnolia ark store very rude and smart mouth employees black lady in the garden dept.. Lazy and very racis. Here name is Kama I think very disatfied with this store.

eggs were purchased at your Walmart store #2688 on HIGHWAY 64 this morning the IPC numbers are listed in the nationwide recall for salimeno. I called you store manager and asked him why the eggs are still on the shelf. He stated they were not . The IPC numbers on the package shows clearly the number in the recall , no excuses are good enough , and I will not accept any manager telling me that they are not on the recall list
. Its BAD BUSINESS PRACTICE, and I am sure the FOOD and Drug Administration will not appprove of any one keeping them on the shelves.

IPC number78742 12714

Store Address
1801 W Lincoln St
Harlingen, TX 78552
(956) 428-0734

I have been going to this store for the past year. I always shop from 8-9 am Mondays through Fridays at least twice a week. I won't be going there anymore for things I need, but just to record my shopping experiences in hopes that social media or management can rectify an extremely rude environment made by its employees. This is a case of, "The monkeys running the zoo."

On more occasions than I can count, always on the grocery side of the store, when rolling my cart down the aisle, I have to stop my shopping cart and give employees "the right of way". They were not stocking shelves, they were either walking by or talking together side by side. The isles are only so wide, I would have to stop shopping and halt my 200 lbs cart so they can pass.

At first, I believed that they simply were not paying attention and it was an accident. Now, I am certain it is intentional. I began talking to the employees asking them if me and my 200 lbs cart were in their way of walking past me. Most would not respond, some would half heartily say, "Sorry."

This behavior is akin to the jock in high school bullying the kids to get of their way in the hallway. It only happens at this store, other stores in near by towns such as Weslaco and Donna have helpful and courteous employees.

So, from now on, I will be videoing my shopping experiences at the Walmart store on 1801 W Lincoln St in Harlingen Texas. My intentions are to bring awareness to my community, through social media, about this behavior and prevent people who are probably having a bad day, from being belittled while shopping .

I have been shopping at Walmart on Highway 72 since it opened. At first it was great. Now it is the worst Walmart in Huntsville, and Madison. The shelves are never stocked. For two weeks the vitamin shelves have been empty. Every time you go in there shelves are empty. Today I went in there around 4 pm and there was only one cashier. The line was backed up. I asked if no one was working and they said they called off. There were at least 5 CSM's in there and none of them were doing anything but standing around talking. There are always at least 5 of them in there little yellow vest doing nothing and no employees working. At 4 in the afternoon the manager should be staffed and if not his little CSM's need to work. I do not go to the self check out because I don't get paid to check myself out. I spent $230.00 in there last week and 270 this week I expect better service. We spend a lot of money in there. I had rather spend more and be treated better. Your employees do not care. This store needs better management at the top.

Terrible customer service in the store in Mandan, nd and terrible customer service on you 1-800 customer service line. I would give 0 stars!

I want to file another complaint about the Walmart in Summerville/Trion Ga. They have the Primo Water Refill System. About two months ago it went out of order. It was out of order for two weeks. They finally got a new machine installed about a month ago. It went out of order after two weeks. They got it fixed. I was in the store today and it was out of order again. It has been out of order twice in the last three weeks.

I would dearly like to know why they cannot keep this machine working. Do I have to go in the store to check if the machine in working and then go back to my car to retrieve my refill water jugs? Can you tell me what is going on and why they cannot seem to keep this machine in working order?

Walmart in Madison, Ohio

I received a Samsung phone as a gift from Walmart.
I had to activate the phone. When I couldn't do it from the internet because I was changing from
Family Mobil to smart talk, I had the choice of calling or going to Walmart to have them activate my phone.
Went to Walmart. They refused to help me in any way. This is not the first time I have had problems with the
Walmart Phone employees at this store. They put a sim card in my last phone and damaged the sim holder in the phone.
They had to be threatened to help me after that with a problem with my phone not receiving service.
They did it reluctantly so they were able to do it even though they told me they couldn't.
This time I just went home and used the call # for Smart Talk. Waited 1 hour for help... he told me he would
call back on my home phone... he didn't. Finally I got a hold of a woman that really could do her job and got my phone activated!
The process took 3 1/2 hours. This seems unacceptable to most reasonable people.

My online order was sent to an address in Maine, not Kentucky. I was charged for the order. I chatted online with a representative on Monday, 2 April, and all she could say was that it was a third-party supplier. She said she would escalate the problem and I would receive a response in one business day - NOTHING as of yet. I just want my money refunded and forget the order. Order # 3541887-699055. It was delivered on 30 March to Newtonville, MA. The total of my order was $39.59, $26.05 from my debit account and $13.53 from a gift card. This is the second incident with this same third-party supplier. At Christmas I ordered a battery powered ride-on toy and it arrived with no battery. I contacted Breezes and no response. I had to purchase a battery myself.

Please respond with an answer. All I want is my money refunded, forget the order, and I will never order from WalMart again.

I was at the pharmacy at 10:00am to get my pills, the one came is as a new script which I had at home paroxetine called it in as a refill, lady told me I have to talk to the pharmacist its a new script. I told him I have it at home. We can stand here all day and ague he said, told him about the refill not a new script. I'm here to give u your script if its new and wish u a happy Easter, I said fuck Easter and laughed (I hate holidays) He threw the pills across the floor I had to pick them up and he said I'm done with u. I came back because they only gave me 15 which it a week suppose to be for a month, He said now u wanna talk to me after to told me to fuck off, I said I didn't not say that. Go to another pharmacy GOODBYE!!!!!!!!!!! I'm filing harassment charges against that Pharmacist, he has a attitude and I will go to another pharmacy who treats u like a human being.

Why have you not activated grocery pick up at my closest store #4164 Kaufman, TX? This is not a even a reasonable situation. This is causing me to have to drive 28 miles to the Ennis, Tx WalMart to take advantage of this very helpful service particulary when my wife and I both are handicapped. Please at the least give me an answer as to when my closest store will have this very heloful srevive.

Thank You,
Don R Quinn

I live in a nursing home, my favorite activity IS crocheting and I have friends who get me RED HAERT YARN at Walmarts..
Three friend went to three different stores and prices were all wrong..14 ounce was $5.94
10 ounce was also $5.94. But is usually 3.88
The 7 ounce is 2.94. But was ringing up at $5.94

So I spent way more than I should have...at one store sales person counted up rolls and scanned the biggest...now I worked at Walmart many years ago. So I know this throws off inventory and money...

I only RECIEVE $30.00 a month and can not afford to be wasting money on others mistakes...But to be fair RED HEART ALSO MADE A MISTAKE AS I AM USENG A TEN OUNCE ROLL AND IT IS MARKD AS 7 OU ce...
This is a big mistake on someone's part and needs to fixed immediately...
I spent $35.00 when in fact I should have only been charged $20.00
Thanks
Sandra Campbell

I entered Walmart store 775d in Galesburg, Il, yesterday to return some unneeded sympathy cards. I was unceremoniously stopped at the front door by a person informing me of a new return policy. I told him that I had the necessary receipt. He grabs my small bag and pulls out the cards. He attempts to scan them and in the process drops them in the cart and on the floor. I told him that I did not take kindly to being treated like a felon and that this new policy was insulting to all the honest people. He seemed to loose his grip. He shoved 2 labels at me and drops 2 more on the floor. I continue waiting for the rest of these yellow tags. When I asked him, if he was processing the rest of the tags, he flipped. He told me just to go to Customer Service, while waving his arms in the air. As I walked away , he yelled "Fuck Off" at me!

I told the Customer Service ladies what had occurred. They dealt with my returns and I did a bit more shopping. While shopping, I ran across the store manager. I introduced myself and related the story to him. He was too shocked to even apologize and tore off to the front of the store to deal with the situation. When I finally checked out, this man was still sitting in his folding chair at the entrance!

I have lived all over the country and traveled all over the world. Being told to "Fuck Off" was a first for me! The manager did not seek me out to apologize or to inform me of any action that may have been taken.

As for your new return policy, honest people are getting tired of being treated like thieves. It's insulting. I can understand if a customer has no receipt. But don't punish the good guys. I intend to take my money and my business to Target. No one has ever told me to "Fuck Off" in their stores.....

Once again Ive had a problem with an associate, this time overt he phone as I am currently out of state. I was trying to explain to her that a script was last ordered on 2/12/18 with 2 refills that would require being filled by the 3/08 but she would NOT let me get a word in. She went on and on until finally I had to just hang up. within minutes she called back to tell me never to order medications again there because I was not welcomed! I understand that the medication is a controlled substance, Im a retired psychiatric Social Worker. It seems that they already had a vendetta before I could even speak This is a violation of rights not to mention the worst in customer service, I will be contacting the Better Business Bureau

AnnMarie Wintle

got all my items except my sunday newspaper which cost 3.00. called the outerloop store, operator transfer to cust service. I was on hold until it transferred back to operator. the operator again tried cust. service, back again to operator. I waited a total of 20-25 minutes, so I hung up. I prefer to get my refund. I was in the area and stopped in to shop, live in shively area.

Poor service, lack of knowledge, pooly trained employees and don't care attitude of employees in paint dept at Dry Ridge, Ky Walmart store!

February 23, 2018

To: WalMart Corporate Customer Service

I was at the Redding, CA Walmart last week to get a gadget for my new computer. As I passed the office department on my way to electronics I noticed that all the pens, pencils and markers are now behind glass and under lock and key. The last time I saw something under lock and key there for the first time (other than spray paint) was a week or so before that when I went to buy shaving cream for my husband. I had to have someone unlock the shaving cream, then the employee walked the shaving cream down to Register 15, where (when I finished shopping) I went to be reunited with the shaving cream. Then because I was going to go through the self-check, someone perp walked the Barbasol to the self-check line where, while I stood there, the employee scanned the Barbasol so they knew I had purchased it. I think the Barbasol cost $1.36.

Anyway, the guy in the Electronics department listened to my dismay about the pens and pencils and markers now imprisoned under glass, explained it was due to theft. And guess what else has been locked up? MEN'S UNDERWEAR. Now under lock and key.

So, my imagination wonders what the bad guys are doing with shaving cream, razors, markers and men’s underwear.

The sad thing is that last year I went to buy some spray paint from Walmart, and after waiting around for a little more than ½ hour for an employee to show up and free the paint from lockup with no success, I went to Ace Hardware to get it.

Walmart, you might want to re-think your loss-prevention policies before you lose your (paying) customers. I am a regular customer who was treated like a criminal while trying to by shaving cream for my husband, value $1.36. How much do you lose if I take my business elsewhere?

I am also a local small business owner, and I find it offensive to be treated like a criminal. A Walmart employee has to walk me to the self-checkout so they can scan my purchase so I don’t steal it? If I treated my clients like that, I’d be out of business.

Anyway, just a heads up. I’m planning my future purchases. If I decide to stop thinking of WalMart as my go-to place for everything (for good prices, good service, good return policy, and convenience) I may find options like Amazon, Target, Kmart, and other businesses that won’t be me like the dregs that are stealing your stuff.

I would like to hear back from you on this matter.

Regards,

Barbara Darrow
Owner, Hooked On Dogs
www.hookedondogsboarding.com
2532 Goodwater Avenue
Redding, CA 96002
(530) 241-5031

i go to the walmart on 159th st in orland hills. i will say this i love the store because its big and have a lot to choose from but time and time again even when i have my child. i have seen your employees smoking in their cars of the parking lot. these same young men have helped me to my car and i smell it on their clothes. i've seen them on their phones in the bathroom, and what caused this email most was a transaction between Tommie Milliner and another young man i only see Marvin on his ID. I'm familiar with Mr. Milliner because i've had conversations with him in the past and invited him to my church. this is terrible your employees are smoking in their cars MARIJUANA NOT CIGARETTES AND BUYING PRODUCT FROM ONE ANOTHER. this is bad for business my mother have seen them in their cars we always smell it on their clothes. something needs to be done about this or you guys will definitely have a bad representation.

i have recently started selling chickens. most easy way for me to receive funds is thruu wallmart to wallmart money gram. the last 2 transactions have been rejected by wallmart. when i go to receive my funds wallmart has put a stop payment on all my transactions. finally got a superviser to call for me and they would not tell him why this has been done to me. i have missed out on 2 sales for a total of about 650 dollars. if wallmart wants to stop me from useing this service should let me know that i have been barred from receiving money thru money gram. . customer service all but told me i was a fraud. at least i finally found this out so will never use money gram again. and i will tell everybody i know about this obsurd action. i 71 years old and i ant no hooblum and never have been. please reply john whistler po box 422004 del rio texas 78842 cell 830 719 3045

This happened at the Starke, Florida store between February 14-15, 2018. Purchased what I thought was a television after speaking with 2 associates in the television/electronics department. and when I got it home, found out it was not a television. Neither employee made mention of it being only a monitor or that additional equipment would be required to receive over the air broadcast television signals. I returned to the store the next morning and explained to two assistant managers individually (the actual store manager is somehow never available) that what they were doing was false advertising and false marketing by having monitors/tunerless displays mixed in with televisions and that they needed to be segregated after which the first assistant manager started to point to the price labels which were arguably misleading in their content and product placement. The first assistant manager argued with me even after me explaining the legal definition of a television requiring a tuner vs that of a monitor or display which do not. After requesting the assistance of another manager she claimed to be the only manager available. As I was walking out the store I found 4 that’s right 4 more assistant managers not 6 aisles away. I requested the one who was the most senior to come with me. I again explain the same thing I had with the first assistant manager. I even purposely and blatently led the second assistant manager past the first one to show her the same problem. The second assistant manager said she would send it up through corporate thought I doubt this will happen as she did nothing else but shrug her shoulders at it. No notepad, no phone, nothing. She said I could get a tuner (additional money out of pocket) or to bring back the other one and that they would exchange it. I went back home, disassembled the tv and because of the aggravation up to this point, lost my focus and nearly got a speeding ticket on my way to return the tv to the store. There is no good reason that a company of that size and technological prowess, with all of the strategic and purposefully designed facets of its operations, should have an array of problems like this, especially on the customer interaction level. 1/2 a tank of gas and 3 hours of life wasted going back and forth not to mention the sheer irritation, anxiety, and stress of the whole experience. I absolutely hate being lied to and I’m not going back for anything else either, I’ll be a lifetime customer elsewhere. I am an Honorably Discharged Disabled Navy Veteran. I also hold a Bachelor’s of Science Degree in Business Administration with Dean’s marks and majors in Marketing and International Business and am eligible to continue Master’s and Doctoral studies.

I see there is NO need to had a complaint because I had one Sunday and I have not heard a single word from anyone from Wal Mart. This shows me that you DO NOT CARE about the people who spend their hard earned money with Wal Mart

I would like to inquire as to why money center policies are not the same at all locations? I live in St. Louis and pay my bills at Walmart, my Ameren account is online so I do not receive paper bills, if I take an old bill with the account number on it to the location nearest me, West Florissant in Dellwood, they will not process the payment stating company policy, however if I go to the Walmart on Lindbergh in Florissant, I have no problem, so I believe the location in Dellwood just doesn't want to do it, I am a disabled senior who does not drive so the extra distance is a disconvenience.

I have tried to have an online error caused by Walmart resolved since 1/29/2018 and as of today 02/13 it has not been resolved. I am at my wits end. I have been to the Walmart store in Castroville Tx 78009 customer service twice (1/29 & 2/9) to see if they could help and they have done their part at being helpful but its the customer service billing dept that apparently doesn't know what they are doing. I am owed a credit of $156.20 and the customer service billing dept has said that I would be receiving a credit on my credit card and like I said before it has not happened. What do y'all propose to do?

I tried to return some deco mesh that was purchased the end of December. I was told it was a Christmas item and couldn't be returned in February even though I had my receipt and it was well within the 90 day return policy. Nowhere have I seen this policy posted regarding deco mesh. I have been fighting both flu and strep and I don't think it was safe to expose store employees sooner. I spend an average of 600$ per month wal mart, however, I will not be doing business there again.

Having to stand in line half an hour waiting for a cashier with only 2 lanes open. Then you get stopped at the door for your receipt like you have
stolen your merchandise. I will be doing my grocery shopping at a different store. I might pay more but get treated with respect.

I stopped by the deli department at the Pryor OK Walmart as usual to get my sandwich meats I like. There was a new girl working, short, young, dark hair and glasses. I didn't catch her name, couldn't stand to be around her any longer. She was extremely rude, sarcastic tone, raising her voice at me because she couldn't hear me very well because of the noise in the background, and just so crappy to me, I told her to cancel my order, I'll just have to get my order at another store, even though I like the deli meats at the Pryor Walmart better than the other stores in the area were they're available. I've never been treated like this little punk brat treated me in ANY Walmart! She acted like she was PMSing, and I was her two year old brat kid! I have teenagers in my home that don't treat me or their mother like this! This little brat employee has obviously been raised without any discipline and has no idea how to treat people! I ended up not spending 40 to 50 bucks on my regular deli items, and now have none for my work week because I just don't like the meats I get from the other places I can get them. I live 15 miles away and go out of my way to go to the Pryor, OK store to get my deli items, but don't believe I'll ever get them there again as long as I see this little punk working there!

We live in a small town, Waverly, TN. We use Walmart at least 2 times a week for Walmart's' products. My husband went to return Walmart's brand,
' Mainstays Vacuum Sealer Rolls.' A 2 pack 8"x20" and a 2 pack 11"x16". I have used them before and buy extras. The ones my husband TRIED to return were both of these boxes. ALL FOUR rolls had CRINKLES in them across, about every 6" to where I could not vacuum seal them because the wrinkles in them would not seal right no matter how I tried. So he goes to Walmart and speaks to the manager but she says she cannot take them back because they were OPEN! and cannot be re-shelved! My husband asked her that if we could not use them, why are you going to put them back on the shelf for re sale?! She gave no answer. So, he brought them back (to take up space on our shelf) and he bought the Ziplock brands. We have a small grocery store near by and we tend to start using their services more frequently instead of Walmart and let our neighbors be informed how disappointed we are with Walmart.

FL Masters

Went to deli and waited while girl finished a cake ,waited while a discuss a job of being cake decor then while they waited on other people like I wasn't there and then a third girl cames back there after about twenty min. And ask if she could help me .I told her what I needed .she said I'll have to wait and let someone else.told manager they talked to them and I still had to leave without what I wanted

The associates at the store were great. I purchased a 65 inch LG TV on January 15,2018. While in BJs I say the exact TV for $250. less. I had already taken it out of the box and set it up and used it for 2 days. The associate too it out and never gave me the receipt. The girls at the store told us they do not match other stores and we would have to bring it back. I was very up set because of the fact we had to take it off the wall disconnect the cable package it up bring it back and of course we had no receipt. The girls looked it up and credited my Walmart card. This whole ordeal was a large inconvenience for me and my husband. We will think twice to make a large purchase again. I just needed to get this off my chest.

My name is Joe Michael in Joplin,Mo. I recently emailed an inquiry to doug.mcmillion@wal-mart.com but no response. My inquiry/complaint is I recently purchased a product online thru Walmart.com approximately 11/28/2018 and it has a defective part. It was delivered Dec. 18th and reported about part then, I am getting run around and stalled and without answers to when the issue of replacement part and repair is to be done. We talked to the manager at West 7th Walmart here in Joplin and she advised to notify you to see if we could receive any support on getting the issue resolve!We are needing support for a warranty issue concerning Leggett & Platte. We think almost two months should be ample time to replace and repair the part as is not usable as it now stands. We think we have been very patience in this matter and want the problem resolved asap. We have contacted Leggett & Platte number provided in owners manual several times with no success. Please advise where to report problem in more detail. thank you in advance

Workers cursing through out the store. One checker for the whole store. I asked fir help and no one helped. They just looked around!!!! Sorry experience tonight!!!!!!!!

I'm with Callaway Rebels a football and cheer organization for Bay county ,Florida. We tried to schedule a fundraiser with your Panama City Beach location at 10270 Front Beach Rd and we were RUDELY told we would not be allowed to fund raise at that location we needed to stay at the Callaway and Lynn haven Walmart's we have never had this issue before in the past we were welcomed at this location. we our a county organization and feel we are being discriminated against by this Walmart. We play more than 50% of our games on Panama City Beach and we know other teams associated with this league are being able to participate at this location So if you could please check in to this issue it would be greatly appreciated. Thank You Callaway Rebels! Contact number is 850-866-9867 Jeff Beach- President OF Callaway Rebels

On 1/18/2018 @ appx. 07:00 I went to walmart garden center to purchase a snow shovel the sale associate stated to me that they did not have any other than the ones with the pointed ends. so I asked him can I go out side in the garden area where tools are and he stated he could open the door to the area because he did not have a key and then he point out the only shovel he had was this # 004920613192 sitting by the inside door I told him I needed two and could he get the manger to open the door he the called the manger over who came right away and said I can't open the door to let you go out their due to safety issues now it was some snow out their that looked frozen over but I could also see plenty of concrete ground so I ask him maybe he could grab me a shovel "the manger said again I can't open the so I ask him his name and he stated Gary, I said you don't have a last name and he said he don't' give out his last name. I thank him and went directly to customer service. where I found another Manger Gogar v. walmart csm and I ask to speak with the manger of the store. She ask me what I needed so I said to myself I'll give her a try and I told her my problem. She then radio back to the garden center and ask for ( I don't remember the ladies name but she pretty much stated what the associate and Gary had told me,so Manger Gohar and I went to the Garden center where she talk with the unknown lady who went on to tell me the type of shovel I needed a round or square one not the pointed one that she only had left in the garden center. So Gohar said well can't we go out and look and Gohar unlock the door and the two ladies went out where the tools are kept. now i;m looking out watching them the other lady pick up a larger pointed shovel and started to come back in when Gohar picked up the same shovel 004920613192 that the associate and manger gary tried to sale me one of when I needed two all because this customer wasn't going to make them unlock the door and go into the cold. I want to thank Manger Gohar for going above and beyond her duties to do some one else job. My husband will be able to get in the house safely with the drive and walk way shoveled, from his dialysis treatment five stars to Manger Gohar.

Every time I go in for my 90 day refill request one or more of my refills is out of stock. I am told I have to go to this pharmacy. WHY CAN THEY NOT KEEP MEDICINE IN STOCK. THEY SHOULD BE ABLE TO SEE THAT THEY ARE GETING LOW AND KEEP THESE STOCKED

Went shopping on 1/6/18. Spent about an hour in toy section looking at radio control drones. I'm 61 and my granddaughter and I love these. Nothing had a price on it and no one to ask. Had to go and find scanner to see price. Left my buggy and walked to scanned at least a dozen times. 3 times I returned to find an employee walking away with my buggy. I had 6 items and my winter gloves and hat in there. When I left store noticed my gloves were gone. Can't get anyone to answer customer service phone.

i bought a lifetime tire rotation from you when I bought my tires an had them installed ,I tried to stop in an make an appointment in sept but was told they were busy an booked, so I put it off until about a week before thanksgiving an was denied again then last week, now today I was advised only booking for today an tomarrow an there are no apointments avaible in fact the person answering the phone said she was told, not to encourage people to make apointments .well you got my money I would like to have my tires rotated now or a refund for services not provided ! I also was encouraged to complain because this issue is not getting addressed at the store management level................Frank Emrath

On November 26, 2017 at approx. 4:15 hrs. My daughter (Ashley} asked Door Monitor (Isaiah) to assist her with a bike I wanted to purchase for my grandsons Christmas present. Isaiah refused to help Ashley, telling her with sarcasm to ask the Self Check Employee. When Ashley asked Isaiah to please utilize his radio to eliminate me from further inconvenience (I underwent surgery to have my neck replaced) he still refused displaying an unprofessional demeanor.

At this time, Ashley asked another Employee to please call for the Store Manager. As we waited Isaiah approached Ashley yelling at her as he raised his arm holding his work radio near her head in a threatening manner. This is when I stepped up towards Ashley and Isaiah, telling him to put his hand down and stop raising his radio at and near her head. Ashley moved away from Isaiah to ask for additional help. I informed Isaiah his actions are threatening and he needed to stop. Isaiah immediately approached and leaned into my shopping cart continuing to make sarcastic remarks. I asked Isaiah 3 times to move away from me. He refused to do so, also raising his handheld radio in very close proximity to me. I told him the radio is used to communicate, not use it as a potential weapon in a threatening manner.
Isaiah refused to step away from me putting his hands in the air making a verbal gesture to me (Attempting to provoke me) as he remained leaning into my shopping cart. There's no doubt I felt I was in danger as I tried to remain calm. I am physically unable to defend myself and extremely vulnerable. Not a moment sooner Assistant Store Manager Ymauda came to my rescue and intervened. She immediately ordered Isaiah to step away and return to his work assignment. Ymauda was very friendly and concerned with the above mentioned when I informed her. I observed Isaiah moving closer to us as I told Ymauda of his actions. Ymauda told Isaiah to have a seat in the office. To my dismay, Isaiah made yet another inappropriate comment to Ymauda refusing to obey her direct order. It was evident this embarrassed and surprised Ymauda. She gave another order to Isaiah to go to the office as I heard him tell her, "No". Ymauda immediately approached Isaiah and had a short conversation with him. He finally left and entered her office. Ymauda was so apologetic and professional in handling this situation that I don't want her actions to go unnoticed. I was pleased with the control and demeanor Ymauda possessed in dealing with the above and the respect and courtesy she delivered.

I can only hope this Employee Isaiah is no longer employed with Walmart. I have never had a bad experience shopping at Walmart, until November 26, 2017. No one has communicated with me as to this traumatic event I endured. I was victimized by Isaiah (Assaulted) to say the least. I only wish someone from Corporate reached out to me to check on my mental frame of mind. I have not returned to this Walmart since the above mentioned. I do not feel safe shopping here and will miss everything Walmart has to offer.

In closing I would like to recognize Ymauda. She was superb in her Leadership, Professionalism, Sympathy, and taking control of a potentially volatile incident that if not for her quick assessment could have had a much worse ending. For that I thank her and wish her SUCCESS with her Employment at Walmart.

Sincerely,
Joannie P. Elerick
760-992-1581

This complaint is on the forest city nc store i get all my meds from there but every time and i mean every time i go to pick it up it is not ready or they say it was not called in from the doctor. the last time my wife called it in they said it had not been called in she called it in 5 days before it is time you do somthing about this. please let me here back about this i am 71 years old live 5 miles from the store can not keep makeing trips back to get my meds.

thanks Ray Workman

The manager in walmart are very rude especally clarissa and sam. Disgusting!!!

To whom it may concern
Once again your store merchandise buyers have deemed it ok to sell extremely questionable merchandise; in this case the tee shirt reading "rope, tree, journalist". And once again, Walmart is passing the buck because it has blamed an outside vendor. Imagine how the corporate office would reacte to a tee shirt that said something that directly targeted and denigrated its stores and brand? Freedom of speech? Sure. Why not. Walmart would have its laywers going crazy. No one with a mind and a heart can stomach this uncaring attitude. No more shopping at a store that can't get its act together.

I have any ongoing issue with Walmart in general. Years have passed, and the same issue continues. That issue being the long lines at check out. This past year has been the worst. This particular Walmart Supercenter I thought would have cured the issue when they moved a few years ago, but it has only gotten worse. Even before this years busy holiday season, this problem occurs, Recently I purchased a few small items. The total time shopping was about 10 minutes. When I reached the (4) checkout garden department, there was only (1) cashier, and I counted (27) customers waiting to get checked out. I waited 40 minutes to get my items payed for, and left the store fuming. Needless to say, the talk among these waiting customers was unfriendly. This issue has gone on for years at this location. Obviously this is a management issue. Untill this problem is solved I will do my business elsewere.

This is the 3rd time this has happened to me and I am livid. Never in my entire life of being in extensive training on the proper procedures of responsible alcohol sales and the state laws have I ever been treated so bad. I am in my local Walmart (Lewisburg, WV) with my 15 and 14 teenage daughters finishing my Thanksgiving shopping for our annual family feast and I pick up a 750ml bottle of Chardonnay to go with our meal. As I get to the to self check out, I scan the bottle of wine and bag it, knowing that under law the underage girls can not touch the bottle. The cashier rudely approached me and asked my daughters for their id's. I politely tell her they are my daughters and they are underage and do not posses an id. She takes the bottle from me and tells me that she can not sell the bottle of wine to me. Ok, am I buying multiple 30 packs of Bud Light???? This to me would be a red flag not a mother food shopping with her underage children. Then the cashier goes to management and comes back to ring the bottle up for me. I feel like I was targeted for no reason. As I stood and looked around me, there were other families there with their minor children that were purchasing alcohol. I had just spoke to my friend whom I bumped into while shopping that had her children with her and purchased a 12 pack of Miller Lite along with other items. I later called her to tell her about my experience and she stated she had no problem at all purchasing alcohol in self check out with her minor children only moments before I came thru the check out. I am a very good person and I would like to think most others are too. But, I have to say that this question popped into my thoughts, Is it because my children are a different race? I hate that my mind in this day in time would even go there. At this point and time it isn't sounding to far fetched. I will be waiting to hear from you. I will make sure that I tell everyone who poorly me and my family were treated during the holidays.

Went to the 20 items or less isle with no one behind me, and this so called cashier named KEENAN proceeds to throw my items as he was ringing up. And also said this looks like more than 20 damn items to me. I told him a few choice words and left my basket behind. Told manager and a few more cashiers then left. You don't treat customers this way especially around the holidays. By the way I am from New Roads, Louisiana if that helps

I have put in an order in early Oct. 2017 for two photo tote bags, I was called in by wal-mart for pick-up the week of 10-25-17 and only have received just one 18X18 tote bag, the 16X16 tote bag the staff could not find and informed me that they will call when ready, just FYI, I have not receive any phone calls and it has been over a month, I have been comming in to this wal-mart store every week for house hold items & holiday shopping and checking in to the photo dept. and the sale staff keeps telling me that it is not in yet, and they will call when ready, I would like to know how long would I have to wait for this item to come in, this 16X16 photo tote bag was for a Birthday gift for a special person in Nov. which I was told by your staff I would have it by then, but they were wrong.
Wal-mart #3478 700 Keeaumoko St. Honolulu, Hawaii 96814
Please see attachment : Order # 2678095506439

Bought a Honeysuckle whole turkey for $.99 a llb on Friday, November 17...On Saturday the 18th, I found out they had been reduced to $.68 a lb.
I called the store about the policy regarding price changes and was told if it changed within 7 days I could get a reimbursement on the price. I asked if I needed to bring the turkey back and was told to just bring the receipt...after at least 15 minutes of frustration of the customer service clerk and myself, I got my $4.70 refunded and was told I should have brought the tag off the turkey ?!/..I then thawed the turkey out and noticed an old grease type smell from the turkey, but I tried to scrub it with salt and clean it well- I preceded to cut it up as I do not bake turkeys whole- I noticed a brown glob on the inside of the breast cavity and when I cleaned it out good there was a small hole all the way trough the bone...I just did not feel comfortable with all this to serve my guests...I took back the breast to show them the issue and was told I needed to return the entire turkey for an exchange or reimbursement...here I am a day from Thanksgiving without a decent turkey....we live out of town 30 miles but my husband insisted on taking it back - I just went and purchased another fresh turkey from another store- When my husband took the entire cut up turkey back later that day, the clerk said we told yall to bring back the entire turkey... he preceded to tell her that it was the entire turkey- just cut up...had I not cut it up, I would not have found the deformation in the breast...another clerk came along and refunded the amount of $10.57 after just asking a few simple questions....
I am a 68 year old that has cooked many a turkey and this turkey was not right....I should not have to go thru all this...I was not trying to get away with something, just wanted to get a decent turkey to serve my family- if they were frustrated with me, I definitely was frustrated with them...I should have been told to bring the tag when I called about the price thing and didn't call the second time because its hard to get an answer during peak time...I hated to walk in with a cut up turkey in a cooler ....