Walmart Complaints Continued... (Page 9)

I shop at Walmart in Semmes, Al. I and several other people had an ad from a fruit stand. Walmart says, we will match any ad, This one will not. I have had lots of problems matching ads there. First of all they will not match eggs. Why not? That is very simple, most of the time large eggs. This time last week they matched everything but eggs, then a day later they decided not to match 8 pounds of russet potatoes. I asked why?

Their response was the potatoes at the fruit stand are real big. When I went to school 8 pounds is 8 pounds no matter what size. I think you need to just do away with that whole policy so each store manager can't come up with their own rules. Then I and a lot more people will just go to the store where the sale is since that is what we have to do after we spent our time in Walmart. We uses to have the same problem with milk. It is always something different at each check out. If you are going to have a rule stick to it or do away with it.

I ordered a 7inch tablet for a xmas gift picked up at auburn Walmart dec. 19th ,on xmas gave as a gift worked fine for week, than would not hold charge, brought back to Walmart with receipt no box would not do even exchange and also said was over 15 days so could not return anyway. call the Walmart number they said not whole lot they could do either except for me to file complaint, they also said when you order on line I had until jan. 10th to return.

Was well before that date, very unsatisfied with this and all the time I have had to spend trying to return, than to find out it was within time limit that they should of let me return item. I would appreciate any thing you would be able to help me with this on going issue, and also educate employees on return policy for online orders would much be appreciated thank you

We got groceries at Supper Walmart in Hartwell, GA on 12/14/15 at 13:09:56. We picked up 5 Great Value Original Coffee Creamer. When we opened one it was French Vanilla; we opened another one and it was French Vanilla. We're scared to open anymore because if it's the same way we will not use it; it's nasty, a waste of our money, and without any coffee creamer. If you can't replace them with original creamer, I guess we'll have to change brands. I have my receipt and the creamer containers.

Today (December 3rd. 2015) I ordered 2 toys from Walmart.com. My local store was out of one of them so the site suggested a store an hour away that had it in stock. I hurried and paid for it so I could pick it up and have it before Christmas. About 15 minutes later I received a text saying one of the toys was no longer in stock. I called the store and asked how long to get the refund back to my Walmart Money Card. He said it was showing it was refunded already. It is not on my card. He suggested I call the Walmart.com customer service so I did. I talked to a man that I could barely understand that informed me it would take 7 to 10 business days. I said no I can't wait that long.

I have a fixed income with 4 children and up to 2 WEEKS is not an option. He said there was nothing further he could do for me. I asked for a supervisor and was put on hold for 2 minutes only for him to come back on the line and tell me the supervisor would not get on the phone. He said the only thing he can do is give me an authorization code for me to call my bank with. The customer representative at the bankcard had no clue what I was asking him to do, saying that wasn't something they did. So now, not only do I not have the toy, I don't have the money. I tried to get on the corporate site for a complaint number that took me right back to Walmart.com. The email is sent to my local store. I am very disappointed and cannot believe there is no way to actually speak to someone at corporate offices.

On November 24, 2015 my wife four month old son and I went to Walmart in Warrenton, Mo. I recently had back surgery, so I have to use an electric cart. We were going through the store looking for Christmas items for our kids. We had been there for about twenty minutes. My wife and I were in the back of the store and the battery for the cart went dead. I saw a manager so I talked to her and let her know about my situation. The manager did not acknowledge anything that I had told her, That being said having back surgery my doctor does not want me walking for long distances. The manager I talked to did not have anyone go and get another cart instead I was forced to walk to the front of the store in a lot of pain.

I had to use a regular cart as a walker. This is ridiculous I was under the impression that managers were supposed to be helpful and courteous to there customers in this case apparently not. I don't know what I did to deserve this, all I know is something needs to be done. I took the risk of falling an would have ended up in a lawsuit which is not something i want to do. The reason I am complaining is that nobody should be treated like this, if the manager would not have walked away so fast I would have her name but i don't. Thank you for your time and hopefully the Walmart corporate office will respond.

Purchased one quart of 1/2 & 1/2 from dairy cooler, marked $ 1.88 was charged $ 3.52. Checked back with associate in area and found most all the items in cooler were priced wrong. Went to customer (frustration ) service for $ 1.64 refund, waited 30 minutes to take care of problem. Associates attitude was semi acceptable. By the way, you can buy 1/2 & 1/2 for 1.79 a qt. just about any place in town.

I read on Facebook where your Medina Stores manager, Janet, was not allowing the Marine For Toys for Tots to stand inside the store. If you want anti-military and insensitive individuals to manage your stores then YOU do not need the military personnel to shop in your stores. I am taking back my Walmart purchases of this past Friday and will not be purchasing from any of your stores in the future. Tell Janet she does not deserve to enjoy the freedoms the military have given her and hers. Next, I will write a letter to the Walmart corporate office in Bentonville, Arkansas and see what the CEO says.

I'm an electrician, and we do new walmarts, and remodels. Today I was in Salem Illinois and the manager called the cops on us for trying to work. Said she had no information about the work. So basically the cops came and harassed my boss, and when I came, only black guy in this town, he asked for my id. And questioned my car, for some reason. Walmart has to do better.

On Nov 12th, I went to the Salinas Walmart at the Westridge Shopping Center for an oil change. I got there at 2:30pm and sat in car for 15 minutes until someone came out to ask me and the car in front of me if we had been helped yet. We stated no; so he came out to get our information. There were 3 cars in front of me, and two already in the bay, and I was told that it would be at least 90 minutes. I told him thank you and I understood. They finally pulled my car in the bay at 3:25. I got out and was waiting in the waiting area in the store. At 4:15 one of the staff employees came in and told another employee, "Those two cars have been sitting there and no one is servicing them; that every one had taken off somewhere". My car sat there for 45 minutes and no one did anything but put the hood up. So another employee went out to service mine and the person in front of me. Took them 15 minutes to complete the oil change. I have tried calling the store manager (Jose Alfaro Store #05751) several times this week, only to be put on hold forever: which i eventually hung up. He has no voice Mail?? What kind of manager of a store doesn't have voice mail. This experience left me very pissed off. Thank you Walmart for not having the customers back.

The wine department in the Slidell la store on North Shore Blvd. has been completely depleted. Yellow tail Pinot noir seems to have been eliminated. I know this is not a supply issue because the store across town on Natchez has plenty of it. Likewise I can no longer find bulk boxes of Ice drinks. Instead a wall of bottled water seems to have taken the place of where these used to be located. I could go for an alternate Pinot noir if necessary but the least expensive I can find is upward of $10 a bottle or the very bottom $3 a bottle stuff, no midrange at all. If space is an issue please decrease the water isle & carry more wine & drink selections. I don't know why this has changed so drastically but I find myself shopping frequently at alternate stores so I can find the products I wish to buy. If the situation could be addressed it would be appreciated.

On 29 November 2015, 9: 20PM my brother and I went through self-checkout. Wells Fargo gave my brother $100 to open a bank account. The only condition to keep the $100 without a monthly bank fee of $10.00 my brother has to do 10 separate purchases using his Wells Fargo debit card. Both of us told customers who lined up behind us that we would stop, so they could go make their purchase. But, after I explained it to each customer why my brother had to do 10 separate swipes they would just laugh and said to keep $100 they too would swipe the card 10 times. They then would say don't worry about it and would go to another register. This continued on for approximately 5 more minutes and all the customers who arrived during this 5 minutes all had the same reaction, "no big deal." Meanwhile, I start to notice an employee was getting irritated with what we were doing and says "can I help you?"

To which I responded, "no need to, everything is fine." But she would not let it go. She proceeded to act like we were disrupting the whole store. To which I of course, my response was "what the hell?" She kept on insisting we were holding up the line. At first I tried to explain it to her, but she wasn't accepting our explanation. I am unsure if you wish to discuss the matter, and I am unsure I want to go back to this store. I shop in this store quite frequently and spend close to $800.00 dollars a month. I do not understand what the big deal was. Like I say, none of the customers in line were upset with what was going on.

Only your employee was and she insisted that "just because we offered to let people step in front of us and make their purchase, that none of them would." I know if a customer in front of me said I could cut in front and make my purchase, I would, especially if I needed to get home or had to go some where. I really believe the issue here, is the employees wanted to close down the self-checkout registers. They only had one register left open. They had already closed down three of the self-checkout registers, so maybe the big deal was we were delaying the shut down of the final self-checkout register and this employee wanted to go home. If you feel I have a legitimate gripe call me back next time.

The Walmart neighborhood market is on the way home from work. It is convenient to get to. However, having to ring myself up because only the self checkout line is open after working a 12 hour shift is ridiculous. I didn't ask you to do my job at my place of employment. Help your customers for God sakes. Otherwise when I find that manager he can take care of himself when he comes to the hospital.

I needed a couple of ingredients to make a pie. There were no deep dish frozen pie crusts, Great Value brand or any other brand. There was also no dark corn syrup, Karo brand or any other brand. There were empty spaces where both of these items would typically be. I shop at Wal-Mart a lot, and I have never seen a Wal-Mart store be out of grocery items as often as the Wal-Mart in Wausau WI. I realize this happens every now and then, can't be helped, but it happens a lot at this store. I had to vent, sorry.

I ordered a couch from Walmart.com. The box it came in was covered in black soot (which ruined my sweater and parts of my rug) and and the couch had a rip in it. Called customer service to complain, sent multiple emails asking for a refund or return, and still no answer from corporate. I will never order anything from here again.

I ordered an items off walmart.com on Oct, 27 to be shipped to my local walmart to be picked up, The email confirmed my order would be ready by October 29. The funds were pending in my account to be withdrawn, however I never received an email telling me it was ready to be picked up. October 30 i notice the funds were deposited back into my account and i was unable to track my item on walmart.com. I assumed for whatever reason you were unable to process my order and just refunded my money without any explanation. This item in particular was a Halloween costume for my husband to wear to full fill a promise we made to our 3 year old son. We had to rush around town to find another item that was 3x the price just to full fill our promise. Oct. 31 at 1:07am i received an email saying my order has been process and it will be ready to be picked up Wed, Oct 28. THIS IS CRAZY! I don't understand how this could happen. I don't understand how a corporation as big as you all could make such a large mistake. You have failed me completely and i will be telling everyone that i know about this, I will be going to Krogers or Target my shopping needs. I hope you take this matter serious and fix it for any future shoppers!

I purchased 2 packages of pre- made cookie dough, chocolate chip from Walmart. Upon separating the pre cut sections of cookie dough, I encountered a hard white object in the dough. I do not know what it is. I have taken a picture of the section of dough with the "white rock" in the dough. I have placed the section of dough with foreign object and the packaging in the freezer. I had already baked all but the last row of cookies. The other cookies appear to be fine. I cannot imagine if I had sent these cookies to school and one of the children had ate the cookie with the "rock", choked, or broke a tooth.
Quality assurance at the plant seems to be lacking!

My complaint is about two Academy Bank employees within the Walmart in Harrisonville, Missouri. On at least two occasions over the past few months, two of the bank employees were gossiping and insulting Walmart customers waiting in the check-out lines. In addition, they block the flow of customers trying to leave the store. Unfortunately, I fail to understand how their inappropriate behavior increases business for Walmart or Academy Bank. Although I am a frequent Walmart customer, I am annoyed that this type of event continues, and I am beginning to feel uncomfortable about returning to this store. I do not feel that i should have to travel an additional 20 minutes to another Walmart location because certain individuals do not know how to conduct themselves in a professional manner.

I went to Walmart in Bainbridge, GA for an eye exam and glasses at least 3 weeks ago. I like Dr. Williams but the service for the glasses is terrible. I have been given stories from my order was canceled to they were sent to the wrong store. I am now on my way to pick up my prescription and to get a refund for the glasses I paid for and have not received. This happened to me there 3 years ago but that time I did get my glasses in 3 weeks. I do want you to know that everyone I came in contact with has been nice but I still did not get my glasses. My complaint about Walmart is there seems to be a lack of communication between the store and lab or someone is incompetent.

Very rude and unprofessional employees at the paint department. One is a lady with lots of hair and one is an older guy. Neither ever gets the color right or have any sense of customer relations. We have complained about these two in the past. Once directly to the kid that manages the place. Nothing changed. Nothing ever changes. Surly, rude, incompetent, aloof, ignorant and ignoring. Good choice of customer contact staff.

Occasional we run into an employee who is happy, helpful, knowledgeable, real. Perhaps these folks should be moved into positions of customer service and get rid of those old bitties and young twerps with the attitudes. If you want our business, then earn it. Just cause you're the only store of this type anywhere near here does not give you the right to tread on common customer decency.

Might I recommend a round of ability for all employees before they go on duty? I understand Prozac is pretty good too.

The same thing happens over and over every time we shop there. Now I like Walmart and shopping there, but your cashiers need a lot of work as far as bagging groceries go. For example when you bag groceries and a customer provides the cashier with insulated bags for frozen food or produce that is what needs to go in there not shampoo and other things not food related, or cleaning supplies bagged with food items. I worked for Brookshires Grocery stores when I was in High school and learned how to bag groceries properly. often I have to request the groceries be bagged how I just explained. Tonight I had one of the same cashiers I said nothing this time because I wanted to see if he would do it the right way, no surprise he did not.

I ordered a drill on October 2,2015 and used a debit card.The order said it would arrive the 6th of October and no later than the 9th of October. I called the 9th when I did not receive the order. The order was never sent so I wanted to cancel and now I can't receive my money for 5 to 7 days. They never could tell me why the order wasn't shipped.I want my money now to go buy me another drill. I have had a terrible experience with this order. I should have my money back by Wednesday.I'm going to be expecting by then.

Now i don't know if all of this is because of vendors or if walmart tells the vendors what they want but i have a list of products that i have bought from walmart in the bloomsburg and buckhorn, PA. store that i love and bought a lot of and bought frequently and out of nowhere they just stopped selling these products. For example, Jello brand pudding, Boston creme pie flavor, smores flavored rice krispie treats, barbecue flavored goldfish blasted. The list is now up to about 12 products total and i am beginning to think that they watch to see what products i am buying so they can stop selling them just to make me mad. I'm not really thinking that but im not far from it. I love all these products and believe me when i say i bought a lot of them to the point i know they cant tell me they stopped selling them cause they weren't selling good at their store cause i would bet i bought enough myself each week to to ensure they would continue getting them. I'm so dissapointed to the point i am gonna stop shopping at walmart even if it means that my grocery bill would increase 200 dollars a week. Whoever, if anyone reads this thank you for your time and i hope to hear back from you.

I do price matching there and now when I went in over the weekend to to my price matching they said you could no longer do it with out the adds well I cant always get they from the stores. and you are not to ask where the deals are coming from I guess to many people where talking advantage of it is they are not to ask you were what I was to well I spend a lot of time looking into these stores to get the prices to go there they not have fliers to let you take home with you. some times its in store offers for the day or week.How can they take it away. I cant afford to pay all those prices. With out price matching don't you people ever watch coupons and the stuff they get on that show.I would like to keep this conversation be tween us its called privacy. I don't need no hard times with this Walmart. People like me need the help that's why I spend a lot of time going to these stores and asking my friends when they go to other stores to get prices.they are not allowed to ask you were it is from this Walmart is very rude to you they don't want to help you and they are very rude. you are going to lose a lot of people shopping there if this keeps up.

I see from this site only having only one star this will be useless to file a complaint but here is my story I bought a Fulton at the Corbin Ky Walmart after getting someone to haul the large heavy box to my home and then getting someone to put together the frame they unwrap the mattress only to find a stain all the way down one entire side this did not happen at my home my husband is 68 and I slightly behind him, after a huge job of taking this back to Walmart we were told we had to bring in the complete set all they had to do was change the mattress we would have taken the display one but after waiting 2 hrs a manager said no had to have frame and all, this is the2nd time and last for me at any Walmart store we bought a TV it went bad just about 1 year from date of purchase we paid 348.00 and they would not change it either , your customers has made this company so rich it don't give a d--- about America or its customers I will never buy from any Walmart again no compensation was ever made for the TV and none for the Futon sure hope all \you Walmart owners enjoy your dirty money you make off people your day will come .Never buy at Walmart again.

I stopped using my phone after I payed my bill on 5/19/15, because I wasn't getting what I was supposed to have w/unlimited internet & texting , and calling. They said it was a problem with my phone, so I had it back to the store a number of times. They said they couldn't do anything for me, so I switched companies & told family mobile to discontinue my service. I haven't even had the phone or any usage of it since May, yet they just sent me a bill for $ 61.82 yesterday. What kind of company are you people running?

Even your customer service department shows no usage , yet your billing department doesn't have enough sense to stop billing people. Is this some kind of joke , or do I take it up with the attorney general's office. I have been a loyal customer of Wal-Mart, how ever this might change things if you have such incompetent people in your billing department. I have no intention of paying for some thing that I haven't had the usage of.

This is a matter that is causing me great concern as it has occurred many times before when shopping at Walmart stores. I frequently shop at Walmart Super Food Center Store in Eufaula, Alabama, and on four occasions after I had finished my shopping I swiped my bank card for payment and I wasn't required to use my bank card pin number, sign a receipt or show identification. We, cardholders, go through a lots to protect ourselves from credit card scam and identify thief by having a pin and other card protection.

If Walmart allows anyone to use a card so freely without properly ensuring it is being use by the rightful owner, what is the purpose of having a pin number and other card protection? The pin number is to ensure that the card is being used by the right owner. When a card is lost or stolen and used at Walmart stores who is at fault, since it is so easy to use bank cards and credit cards at Walmart stores and no verification is need.

When I use bank and credit cards at other stores I am required to give my pin number and sign a receipt I would like to know what will happen if a bank or credit card holder bank account was drained by an illegal cardholder, it happens all the times? Just a few extra minutes to verify will add more security to the cardholder bank and credit cards and it will save a household many lost dollars with just a little extra security.

I have been calling Walmart sine April trying to get a product into the store so I can start buying from there. I've asked more than 5 times giving the information of the product that i want and we're now in the middle of August and still no results.

All I asked for was Zummos party time sausages. Now I know Walmart carries this particular sausage because when I lived in Texas I brought them all the time. The company is located in Beaumont Texas and yes I can order them myself, but why should I have to pay $59.00 for shipping on a case when I should be able to buy from Walmart where I reside in Denver Colorado and a case would only be $39.00.

This is just totally unacceptable to treat a customer like this. Four months at trying to get Zummos sausages to be put into Walmart. I've been shopping at Walmart for years and years and this is how you get treated. What a joke. I've dealt with several managers and all they can do is lie to my face and tell me that they can get the sausages ordered. I live 3 minutes from Walmart so I'm there every other day looking for the sausages and still no luck.

Hopefully the next customer that asks for a specific product to be carried will have better luck.

I bought a new Max battery in March of 2013. It had a 3 year free replacement on it. I had to buy a new battery August 6, 2015. Walmart was going to charge me the full price of another battery. When I ask the girl about the free exchange she had to ask someone else then he (the person she asked) had to ask someone else and it did not work out to our satisfaction so we left the store and went to AutoZone. I asked the associate what free replacement meant at AutoZone, and he said, "free replacement". Needless to say we bought the battery from him. 1st. really bad experience at Walmart. You really should stand behind the warranty.

I went to Walmart on 66th & Brown Deer Rd, in Brown Deer, Wisconsin, to purchase a roasted chicken and a $25.00 birthday gift card. The clerk at the register rung up my purchases and told me that she put the card in a separate bag with the chicken. I said ok. When I got to the door I looked in the bag as I was walking out of the store, there was no card in a little bag like the clerk indicated. I made it to the car and continued to search for the card, there was no card in the bag. I went right back into Walmart and confronted the clerk, she said she put the card on top of the bag. I asked her to look right around where she was standing no card in sight. She told me to go to customer services with another gift card and they would approve it.

When I told all of this to the manager he told me that they do not replace gift cards. The manager told me after they looked at the tape that there was nothing he could do, but he did say that when you buy a gift card, that the clerk should have given it to me in my hands, which she did not do. If the clerk had given me the card in my hands like she was suppose to do I would know that I was responsible completely for losing it. This gift card was a birthday gift for my great nephew for his 1st birthday, money is very tight I am on social security and I could barely afford to give another $25.00.

I had a worst experience of my life with Walmart automotive manager Carlos in Monroe, LA. He was so disrespectful and refused to help me. I drop off my care for tire change and headlight restoration. When I came back to pick up my car, there was a scratch next to headlight. So Carlos the manager was called on. He was a big man and told me that he was there so he really don’t know if this scratch was there before or not. Per him, auto manager, Chis who worked on my car was off that day but somehow worked on my car and left.

He even did not have Chis number to call to verify. He told me Chis will be back on Monday and I can come back. But he cannot let me take my car without paying. While he was talking to me and tries to scare me other woman employee was just laughing at me. I was alone and he was big man on face telling me he cannot do anything because he did not work on my car. So I just paid and left because I did not knew what else they can do to me. I am having nightmares since then. What going to police will do that Big man took me on side and scared me. Sad will never step in that Walmart again.

I was at the Wal-Mart on truxel in Sacramento on July 6, 2015 and send money through the Wal-Mart to Wal-Mart money transfer to my daughter in north Dakota. the customer rep. inputted the information wrong. she put me as the receiver. my daughter went to the Wal-Mart in Fargo to pick up the money, she couldn't because she not stated as the sender. I call the truxel walmart and pleaded to them that I am at work and cannot leave to come at the store, can they fix their mistake and they refused, I requested if I have to leave work I ask that walmart pay my mileage and time loss from work to accommodate their mistake after being tossed around with several managers, they offer to pay one way of mileage only. I need to speak with someone who can fix Waymart mistake and not inconvenience me or my daughter.

I purchased an AirFree P1000 from Walmart, which orders from a 3rd party to sell to the public. The item came, it broke and Walmart's customer services was contacted. They did nothing to assist in a refund. I had to rely on Consumer Protection in my State. Walmart is quick to sell you products but they are not open to receiving refunds, nor are their customer service up to par. Their customer service is extremely poor to none. They do not honor their company policy and finally they do not value their customers. It is sad that a company that has taken over many cities and states and pride themselves on being family oriented in providing low prices, etc., they do not help families. They are only after money and nothing else. They treat people like nothing.

We ordered a Wedding Cake...with extra fillings. All the people at the Wedding asked where we purchased the cake because it was all lop sided. I paid $156.00 with tax for this cake and it was a disaster.

I went two days prior to the cake to be made and spoke to a Robert that was in the Bakery Dept. I waited for the decorator...she never came...I paid and left. When I went back to the Bakery to talk to the decorator to ask why this cake was like this and to complain because I thought $156. and being a Wedding Cake, it would be as ordered.

Well, no cake decorator to complain to again. I got to talk to this Robert again. He stated that the decorator never showed the day of the Wedding to make the cake, so he had to pull other people from the floor to make it! I couldn't believe what I was hearing. Can you look into this for me please...what we pay for on a special cake is the decorating...we pay mostly for labor...

The thing is, the Groom works for WalMart at another store. I asked if he could get a discount, that was before the cake was made, they said no because food is not included in his discounts. But....the cake was a disgrace. Troy is an excellent worker at Walmart and has been told this by many associates where he works on Power Road.

The Wedding Cake is one of the most important parts of a Wedding. This should never have happened especially to him or any other customer for that matter. Please look into this matter for me? It was at the Apache Junction Store on Apache Trail.

This is the third time I have purchased milk and found it be to sour when I arrived home. Also I have an issue with the manager on 2 small single broccoli purchase, which was total incorrect. The checker charged me for 2 double broccoli wrap in cellophane instead of the individual ones. Not a major deal, the difference in price was approx 2.00. In fairness to the manager I only had the receipt and not the 2 small broccoli with me, I didn't appreciate his attitude at all. I'm live very comfortable and certainly not in the practice of trying to cheat anyone.

After shopping in the Lake Park FL main store I decided to wait for the liquor store to open at 10 AM. A few minutes after opening time I went to the door to find 2 employees waiting outside. Management had not yet arrived with the key. Employees both said this was an every day thing. At 10:10 the assistant manager arrives starts to unlock the door and then remembers the alarm was not turned off. She radios for someone to check the alarm board to see if alarm is off, A few minutes later she unlocks the door only to find alarm still on. So the doors are locked again and more radioing for assistance. At 10:15 she unlocks again, alarm still on. She said she would let these customers make their purchases, which had to be credit card since the cash drawers weren't set up, and close the doors again. It's one thing to have this incident not an "everyday" thing. Shame on the management team at the Lake Park FL store #3348.

I've been standing in jewelry department for twenty minutes while the only worker is changing watch batteries he gets to second watch can't get the back off customer ask to try proceeds to meanwhile your WalMart employee standing there Isay sir could you get this ring bare in mind he just watching customer work on his on watch he says in a minute I'm perturbed name was Joseph tagged service manager LOL he would be floor crew sweeping if he worked for me!

So I've shopped at this store 4080 Stevens Creek blvd S.J Ca. for about 20 times , had problems a least 5 times. When I say problems I mean downright annoying ruin your morning type problems , all at the check out side of things. The place is great in that there is no waiting (until you check out) because nobody shops there, that can't be good for you Today I packed up my groceries in one of your bags because I forgot mine , but my debit card with about $1000 would not go through , or maybe it did it said approved but locked up and went back asking me to insert payment. So I might be out $17. As usual there was no one up front to help, this time they were having a problem over at customer "service". I knew this was going to be another pain in the ass situation.

So I just pushed the card in front of the kiosk near the registers and left , not a soul noticed. It still amazes me that at every time I've been there, there is literally more employees then there are customers. How can they have so much confusion with 10 people on line at any time. I've shopped at the store on Showers Dr in Mt. View and in 10 yrs I've had maybe 5 problems total. I would estimate that being more then 300 times. There was fresh strawberrys, small blueberry pies , Cheetos , broccoli , lemon pound cake , banana's and maybe a couple of other items. The reason I tell you what "I wanted to buy " was , unless you have allot of other customers leave a bag full of groceries in front of their front register kiosk , they should remember it. This purchase was from the self checkout register , which is the only reason I shop there.

I bought a new battery for my lawnmower April 2014. Today, the battery was dead and would not recharge using my charger at home so I took it to our local Wal-Mart- 1359 W. 2nd St. Waldron, Arkansas, at 1:30 PM where I bought it. It said two year free replacement on the front of the battery.

When I arrived I was told that they would have to check it for the charge and it would take about 30 minutes. I asked about exchanging the battery because of the Warranty and she said we have to check it first. I didn't have a big problem with this for the first 30 minutes but then I was told that it would be another hour and a half before they could determine if it was bad.

I asked to speak to the manager, Debra, who said she was a manager showed up after 20 minutes of huddling with two other workers, Vickie, from the maint. department where I was standing waiting, and Pam from the information desk up front. Guess they were getting their stories straight. Vickie finally came on back and said how may I help you, I said I think you know why I am here. She said well it's our policy to check the battery before we can make the exchange and it will be another hour and a half before we can determine if it is bad.

I guess the beating on the charger didn't make the battery charge after the first 30 minutes of waiting. She said the warranty doesn't mean anything, we have to go by our policy and you will have to come back later. I tried to tell her that I had someone hired and waiting to do my lawn and I needed the battery now and the battery had a two year replacement warranty on it. No such luck....after waiting until 4:15 PM it was determined that the battery was bad.

After much defending of their policy, I finally received another battery, however, it didn't make up for the long 3 hour, unnecessary wait plus the $50. I lost from having to pay the lawn person who had traveled to mow the lawn and couldn't.

This may seem like a small matter but it isn't. Some of our Wal-Mart employees are very rude to the customers and no help at all. On my way out I told Pam at the information desk that the battery had been determined bad, she said well it isn't my department anyway. So I am wondering why she was back there with the manager and Vickie putting in her two cents on why they shouldn't be making the exchange. Maybe it had to do with the truck battery that I bought for $105. dollars last year and it was dead when I got home with it and wouldn't crank the truck.

I took my receipt of about 30 minutes old and asked for a different battery as this one was dead. Pam said did you hook it up in the truck, I said well yes that's how I know it is dead. She said well it voids the warranty when you hook it up and we can't make an exchange due to our policy. So my new $102. dollar battery is still sitting at home hoping that some day the truck may start by magic from it.

Waldron Wal-Mart store could certainly use the Boss under cover visit. Plus an attitude adjustment for some of the workers. Mr. Walton would be ashamed today if he was still living. This home town policy- if it really is a policy- needs adjustment.

I have never seen so many expired products in you refrigerated department. I picked up a roll of cookie dough and it expired April 2 the next one expire April 29 after going thru about 6 or 7 rolls I finally found one that expires on May 24. I told one of the associates and he took the expired rolls off the shelf, {about 12 rolls}. I went to get packaged ham, and again all expired packages. I put them aside and got so frustrated I left without my ham. That associate picked all the set aside ham and put it back on the shelf.

I hate going to Wal Mart more every time I have to go there. Since you put so many stores out of business, you could at least put products out that are worth purchasing.

On April 23, 2015, I purchased a Walmart family mobile and starter kit for my daughter. I did not open the starter kit and phone til today May 4, 2015 to surprise my daughter for her birthday. In the process of activating the phone with the starter kit, the customer rep. tells me the sales associates have given me the wrong starter kit for the phone.

So I take the phone and the starter kit back to the Walmart with the receipt. First, I go to the customer center and hand her the starter kit as you know the sims card is broken from the board and its in the package. She tells me to take it to electric department. I am not thinking that the sim card could fall out so when I get in that department there is an associate that does not know anything about the Walmart family mobile phone booth. Not thinking, he takes it out of my hand. Once again its been slammed on the counter, carried many times back and forth to the fixture.

Finally, he calls the assistant manager and she says she does not know anything about the Walmart family mobile. She takes the package over to the fixture as well. Finally, she says we will return it and give you the right one when she opens the package the sim card is gone. Then she tells me that it cannot be return because there is no sim card.

I tell her that the sim card was in the package and I made sure before I came into the store that it could have fallen out with all the carrying back and forth to the register. She tells me their is nothing she can do. I told her first of all her associate sold me the wrong starter kit with the phone second why would I drive from my house without the sim card when I am trying to surprise my daughter with the phone.

Now I have a phone that is not working and I don't have any money to replace the sim card and the customer rep had already given me a phone number upon activating the phone. Now I am about to be charged for minutes and the phone does not have a sim card.

So I call Walmart store#0604 to talk to the manger, Stephanie Hines. I was on hold for over 20 minutes then finally the same asst. manager gets on the phone and tells me the same verbiage about the sim card which I understand but I would not be going through all this trouble if the sales associate would have given me the correct sim card in the first place. I continue to talk to her and she calls me a liar by saying that I never had a sim card in the package.

I thought customers are always right. I am a manager at J.C. Penney and I don't care what goes on, the end result the customer is taken care of regardless. Then she tells me they will review the cameras to see if I dropped it. I'm wondering to myself how will you see that little white sim card anyway. I ask her did she need my number and name.

I guess she took it down because I called at 1:20 P.M. today May 04, 2015 because she let me know that it will take an hour and thirty minutes to view the tapes. In Dothan, Al. it is now 4:48 P.M. I have not heard anything. What kind of business is this?? I am disappointed on how I am being treated!! All I want is the correct sim card to work my daughter phone.

Seems like whomever is doing the ordering at the Macedonia store doesn't have a clue. I have gone to this store on different days and different times and every time I do I never get what's on my list. Response is always it will be on tomorrow's truck. I hope things change otherwise, I will be taking my business somewhere else

June 2014, I purchased a refurbished General Electric Remote Controlled 10,000 BTU window A/C unit. I am mechanically savvy, my A/C's compressor does not turn off but I am quite sure I can fix it. I called the company who refurbished the unit what the Serial # or Model # my unit is so I can troubleshoot. I was told "we strip the unit of all identifying numbers as per Walmart's request". I was told to contact Walmart and get the numbers from them.

I called Walmart and was told "you have to contact the refurbisher because we're not allowed to give out that information." I asked "why is that, that doesn't make any sense?" The brilliant answer I was given was "we don't know why we can't give out the numbers, but to call the refurbisher and get the numbers from them". Again, I called the refurbisher and explained Walmart just told me you will give me the numbers, and once again, I was told they can't help me with any numbers. WHAT IS GOING ON WITH YOU PEOPLE??????

I want to make a complaint about the Walmart pharmacy in Rogersville,TN. My husband and I came in to fill prescriptions and than we asked how long it will be. The lady told us that she has no idea. I was a pharmacy tech for 2 years and know for a fact that you are supposed to give a time never ever," I have no idea".

To begin with, the doctor had called our prescriptions in, and we transferred one from another pharmacy before we arrived to the store so we gave them at least an 45 minute window to have our meds filled before we showed up. We went home because our prescriptions were not ready. We went home and called 10 minutes later to see if they were ready at the time. Now this has been well over an hour and they said it would be 20 more minutes so we had driven over there a few minutes later to pick them up and we couldn't afford to pick them all at the time.

My husband had told the cashier that we would like to just pick one up that day and get the rest later. The lady had told them that they could not separate the meds because they were all linked together on our insurance. I know for a fact that if someone wanted to separate a prescription whether linked with insurance or not, we should have been able too. This was all pure laziness and unprofessional! I am very upset by this and will not be returning to this pharmacy in the future. Again this was the Rogersville, TN pharmacy store.

So I applied for a card, and it went through. One week later, it's 11:30 and I am rushing before they close to buy what I need. I tell them "I haven't received my card so here's my ID like the manager had told me before." The cashier says "you need the slip" "that's not what the manager told me." He takes my ID then claims he attempts to do it "no it doesn't work."

Now, I'm getting angry "well I haven't received my card and that's what the manager said I could use until then!" "Are you done?" He asked. Well no duh I'm done with this store. He blabs about a small slip I got that even said bring ID not slip. I just say fine and walk off. Thanks a lot Walmart! I couldn't get my groceries because of your stupid cashiers who didn't even attempt to help me

On Thursday May 23 and Sunday May 26, I went to purchase cold cuts. On Thursday, the Meat slicer was down, so they were unable to slice cheese. On Sunday, I again tried to purchase cold cuts this time both slicers were not in use. This is not the first time this problem has occurred, doesn't the store manager have someone on staff to get these machines in working order when a break down happens.

Recently, I bought 2 pairs of capri pants. One were Levi capris and the other another brand. I returned the Levi pair to get another size. The lady that I asked (Paulette) argued with me and told me I didn't get them there. My receipt says Levi capris. Well, she called another person (he/she with neck tattoos) who argued also and told me not to get an attitude. They were just SO rude and tacky that I left the store in tears. I've never been treated that way before. I have always shopped at this store and hope to continue to. I just didn't appreciate being talked to this way and treated like i was.

I purchased three (3) Richfield Studios 2" Room-Darkening Blinds, White, Size 30x64 under order number 2677-247-768067 almost a year ago. One of the 3 was hung in the master bedroom above a radiator. Shortly thereafter the bottom left half of 4 or 5 slats began to curl, and could not be straightened. I swapped a Richfield blind from another bedroom and hung it in the master bedroom location. It too began to curl similarly to the first instance. My radiator gives off uniform heat and the steam valve, much further down, happens to be on the RIGHT side - opposite the side where the curling occurs.

Now I have 2 horrible looking blinds in two different rooms. I suspect a defect in the material used in the manufacture of these blinds to react to normal heat from an efficiently operating radiator. Certainly blinds should be able to be hung over an existing radiator without the extreme curling I am now experiencing.

My complaint is the loud accusation of being a thief. On 4-23-2015. My daughter and I went to the NEW Express Walmart on 420 S. US 69 in Leonard, Tx. 75452. We where pulled to the side and had our receipts checked our merchandise that we had. Nothing was stolen. Everything was paid for. But after everything was checked the cashier was still saying that we had things not checked out and paid for.

We used the self check out. I will never go to any Walmart again... That was embarrassing and rude. The cashier never once apologized after it was proven everything was paid for. I work with the public everyday and that isn't the way to handle things. I will go back to our neighborhood Family ran grocery store.

The Walmart in Antioch, Tennessee: My friends registered at Walmat for weddings or births. The problem is....when we get to walmart, we CANNOT use the computers to see what the people are registering for, what has been purchased for these people OR what in the world they are wanting. They have not worked for at least a YEAR. Why do we even let people register there if the people purchasing their gifts CANNOT EVEN SEE WHAT IN THE WORLD WE ARE SUPPOSED TO PURCHASE???????????????