Customer Satisfaction Results
2.03 out of 5
2.03 out of 5 Stars
135 Consumer Reviews

Facebook

Complaint Department


Posted by Complaints Department on Jun 23, 2011
Customer Rating
60

When I try to log into Facebook it says roadblock. Its said thanks for reporting this problem ‘LaydeeLayka. I have submitted my surcrity report and facebook Team have not replyed yet to my emails. I sent a picture of my I.D and everything. I want my facebook to be unblocked. They state they locked it so no one else can log into my facebook if its not me. They say they are investigating but they aren’t fast enough! They can see clearly that I have been logging onto my facebook from this same computer for the past months now. I WANT MY FACEBOOK UNBLOCKED!

 

7 Customers agree with this feedback

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More Facebook Complaints

Customer Rating
40

Hi, I was in a relationship with someone on facebook. She lives in a different country than me and i thought we had something special. It was great at first, people were congratulating us and happy for us. But things went down hill after a while. One day we would be close online and the next day she would push me away for simple excuses. I admitted i cheated on her because she was picking fights with people over simple comments and posts and i was tired of being caught in the middle. There is no excuse for what i did i admit my wrongs publicly for everyone to see. But it was never enough for her. I tried to make her happy, giving her access to my accounts, letting her control who i can add and message. Things like that.We kept on breaking up, getting together often. I broke up with her finally on Xmas eve because she was told i was cheating on her with 4 women, accusing them of sex vidchatting them on facebook. She then went on to verbally abuse them but will not take responsibility of being wrong there.

I know i never did and those mentioned to her never did too. I did wrong in the past but i need advice. People are messaging me then sending her partial messages saying i sex chatted them. She has posted on her facebook page the partial messages sent to her. She also accuses me of being in love with a paedophile in another country. A few days ago, she sent me messages telling me she was going to jump off a bridge. She is constantly getting lies fed to her and believing them. She never jumped off a bridge (I admit i did say after the event on Xmas eve because i was angry. There is no excuse for that). But is wanting revenge on me for things i never did but is being told i did. She said there is evidence of me vid chatting women on facebook behind her back. I never did but apparently there is evidence saying i did. She is getting facebook admins on me along with other people. I have taken screen shots of her messages and posts in the event i need to prove i am telling the truth. Since then things got even more worse.

She has threatened people and when i warned them about her threats, my account was shut down and i can't prove my identity. Apparently she has been gloating that she has facebook admin on her side, my ip address has been flagged by facebook and one of the admins has been apparently getting women to friend me and set me up to gather evidence against me. I admit my mistakes and have fell for some of the set ups. She is now harassing other people on facebook and getting away with it. She has many accounts, mostly by the name Jaimie cousins. You need to set this right facebook as u have set a scene where she is now intimidating, threatening and harassing people and getting away with it. She says there is a conspiracy against her but there is non other than what she creates. All i want to do is post and make friends, not be accused of things i never did.

6 Customers agree with this feedback

Did Facebook provide poor service? Yes or No
Customer Rating
20

I have proof that Facebook attempted and failed to access my email account. I believe that this is the reason why my email account was later hacked, due to all the Facebook connect applications currently running on it. If you have had Facebook and email hacked before what did you do about it? Should I hire a lawyer to help me resolve and sue Facebook for attempted hacking of my account? Anyone? Thanks for reading and the help.

3 Customers agree with this feedback

Did Facebook provide poor service? Yes or No
Customer Rating
60

Facebook Will Be Back Soon Facebook is down for required maintenance right now, but you should be able to get back on within a few minutes. In the meantime, read more about why you’re seeing this message. Thanks for your patience as we improve the site. This Error is about my facebook account. please fix it

 

2 Customers agree with this feedback

Did Facebook provide poor service? Yes or No
Customer Rating
40

Some one changed my Facebook account name. They added his name to my account the name added is Ahmed Bayet so when I tried to enter my account a message occurred says this account removed from Facebook how this happened. I really want my Facebook account back soon

1 Customer agrees with this feedback

Did Facebook provide poor service? Yes or No
Customer Rating
40

I'm upset because someone has shared my photo and I do not know them. A random person who was suppose to be my friend has shared a photo of mine with an inappropriate tagline. i want to report about that person. he has also sent me harassing messages from couple of his fake ID's. I would like Facebook to kindly take some steps against this and also know what you are doing to prevent this kind of problem in the future?

1 Customer agrees with this feedback

Did Facebook provide poor service? Yes or No
Customer Rating
20

Hello I want to complain that my Facebook account is now blocked. I just want to hear what kind of misbehaving I did to deserve this, but I cannot get anyone at Facebook to respond to me. I'm a genuine player and I love zynga. And you blocked my 2,800,000 in chips. Please see all my games and the you can make the right decision. If it's my fault then please continue blocking me, if not then give my chips back. I hope you make the right decision.

1 Customer agrees with this feedback

Did Facebook provide poor service? Yes or No
Customer Rating
20

I want into my account

1 Customer agrees with this feedback

Did Facebook provide poor service? Yes or No
Customer Rating
20

I have been locked out of my account and someone has been using it for a couple of weeks now and i cant get any support on how to get back in it because it because they changed my password and email address.

Did Facebook provide poor service? Yes or No
Customer Rating
40

Someone was misused my picture and created an fake id with my name and my picture so i want to deactivate that profile please help me.

Did Facebook provide poor service? Yes or No
Customer Rating
40

You allow people having sex showing sex organs and sex acts on facebook if the are public young kids can see them this is considered child pornography I will contact the fcc and also complain and other govt officials about this why do u allow this its against the law and sooner or later there will b a lawsuit children do not deserve to be exposed to this kind of disgusting pics u have to do something about this a lot of people feel this way or is it about the almighty dollar u must stop this now it is mostly from foreign countries please eliminate those people from facebook for the sake of our children it is not in the first amendment of freedom of speech its child pornography even though its between adults our children are exposed to this.

Did Facebook provide poor service? Yes or No
Customer Rating
20

if John Chaplis can't log in to Face Book, I want my name & everything else deactivated now.

Did Facebook provide poor service? Yes or No
Customer Rating
40

A "person" from Lancashire (who I do not know) accessed my photos and sent me a pm of my 2 year old daughter calling her a mongrel (which she isn't & who cares if she was anyway). Said vile person then blocked me so I can't report her. This is after a disagreement on another site. How sick to involve a 2 year old child. She needs banning from facebook. Also she has a photography page. Google her reviews, they just about sum her up!! She is sick in the head.

Did Facebook provide poor service? Yes or No
Customer Rating
40

Authorized withdraws from checking account would like to talk to some one from facebook customer service please call after 5:30 to see either if it is possible to have that stopped and to have my money returned. Thanks!

Did Facebook provide poor service? Yes or No
Customer Rating
40

Have been trying to get in touch, but, that's right no one can get in touch with Facebook, only cause you don't want to listen to what peoples complaints are about, you make it so hard for people just to ask a simple question, don't worry I found the answer myself.

Did Facebook provide poor service? Yes or No
Customer Rating
40

I do not like having the posts skip back to an earlier spot when I am reading, then having to scroll through many already read posts to get back to where I waa. How Do I Stop this?

Did Facebook provide poor service? Yes or No
Customer Rating
40

I have filed page complaints against 8 pages which are all manned by unknown individuals using fake names and profiles. These profiles keep changing their names and all have me blocked from the sites and all of these profiles are posting slanderous, malicious and untrue posts directly naming me. Many of my friends who can see the content are screen shooting the posts and sending them to me ( I have over 250 pages of these pictures and comments) and they are also reporting the content as well, a few have been removed, but recently it seems all we get is a computerized reply that it does not violate Face Book policy - correct me if I am wrong, but fake profiles is a violation of face book policy.....

Just 2 weeks ago they opened a closed group called "Tumanoligy 101" and it too is all devoted to me and I am blocked from seeing or joining. They have stolen pictures from my personal Facebook page and from my business Facebook page "Fast Lane Farms" and posted them on these fake profiles and the fake profiles have also posted poor reviews to my business page. How can I find out who is behind these pages so I can have EPO's issued, I have filed police reports for harassment, but no one seems to be able to help me stop this. I have been told to take my personal pages down, but that will not stop them from continuing the behavior on the fake pages. Please contact me at the email above I can electronically submit to you the screen shots and the page names and would welcome the opportunity to discuss this and how it has affected my business. Nothing like being accused of being a drug addict, alcoholic, thief, transvestite, liar, homosexual, and low life to have a detrimental affect on my livelihood.

Did Facebook provide poor service? Yes or No
Customer Rating
20

Sir, my account was not opening it show make your identity but i cannot recognize all photos this id is mine please resolve my problem.

Did Facebook provide poor service? Yes or No
Customer Rating
40

Too whom it May concern. I'm emailing to express my concern about the Facebook company. Sometime ago I receive an noticed from Face book that my account had been hacked and facebook had asked me that if they want to recover my account I would need to down load a photo Id to sent to them to verify that that is me. But I had already explain to them that I don't feel comfortable to email or down my Photo ID because I've been warn that I may not give out any personal information about myself. I had told them that many times and I'm getting little frustrated with this whole thing from Facebook. I would like it very much if Facebook people would please stop emailing me asking for my Photo ID. if this continues then I will report to my local police department along with the note thank you sincerely.

Did Facebook provide poor service? Yes or No
Customer Rating
40

Too whom it May concern. I would like to complaint about Facebook people. what my concern is is that facebook team had kept on emailing me to submit my picture ID and I don't feel comfortable to do that. I've been hearing a lot on the news about people posting photo and personal information on facebook which people should learn to be careful because you just never know what facebook can do. they can sometimes do funny thing like look up where you live and find out all about you. I've been explaining to facebook that I'm not allowed to post any photo or personal information and yet they keep on emailing me about it. I would like it very much if they would not ask me to download photo ID. I was trying to recover my facebook account when I noticed that someone hacked my facebook account please be sure that facebook don't email me anymore Thank you and Aloha.

Did Facebook provide poor service? Yes or No
Customer Rating
60

Some one is tagging virus at my timeline even though I have restricted my tagging option and even it is sharing the same virus post to other friends of my list.

Did Facebook provide poor service? Yes or No

Contact the Facebook Complaint Department

  • I want to write a letter to Facebook. What is their corporate mailing address?

    1 Hacker Way, Menlo Park, CA 94025
  • I want to call the Facebook customer hotline. Do they have a phone number I can call to voice my problem?

    650-543-4800
  • I need to visit the Facebook company website. What is their website address?

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