Twitter Customer Service
Rated 1.86 of 5 Stars
Based on 124 Complaints

Contact Twitter Corporate

Toll free phone number: 415-222-9670

If you have a problem with your Twitter account or need to report another account you can contact customer service online or by phone. The homepage has a video on how to “mute, block and report” your experience. Here is the link for online support in English and Spanish. If you want to contact the CEO Jack Dorsey you may reach him at Twitter headquarters 1355 Market Street, Suite 900, San Francisco, CA 94103. You may also call the corporate offices at 415-222-9670.

Twitter is an online social “send and read in 140 characters” company. There are 320 million monthly users and 4300 employees worldwide, 44% of which are in technical roles. Twitter is publicly traded on NYSE:TWTR. With 79% of Twitter accounts outside the United States there are 35 languages supported. Revenues were reported in 2014 as US 1.4 billion.

Launched in 2006 by Jack Dorsey and others the Twitter mission is: To give everyone the power to create and share ideas and information instantly, without barriers.  A Twitter is defined as “a short burst of inconsequential information’ and ‘chirps from birds’.  Twitter took off after 2007 SXSWI and then again at the 2010 FIFA World Cup.  The site crashed in 2010 after Michael Jackson died with 2940 tweets per second.


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Twitter Contact Information

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  • Twitter headquarters address

    • 795 Folsom Street
    • San Francisco
    • CA 94107
    • United States
  • Company website

  • 1-800 phone number

    415-222-9670
  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day, using @Twitter support

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Top Twitter Complaints

Browse more than 124 reviews submitted so far

20

you have locked me out several times due to the fact I am a Republican and the ones that constantly putting our president down call him terrible trash f bombs and I make a comment and they continue on. I am locked out now for 12 hours? It's not right
It is not fair that I M suspended.

20

This is day 9 of what was supposed to be a 7 day suspension for telling the truth about illegals. Twitter is just another game for me to play and I left Twitter twice before because of their obvious bias and discrimination against conservatives. I do not need Twitter to feed my ego nor to give me a false sense of popularity like it is for so many lunatic liberals. Twitter can't survive if it continues practicing anti-American agendas.

20

Your service supports anti American stances but you limit free speech fuck you and fuck your service I hope you all gag on a dick fuck you

20

I was reprimanded for one of my tweets and i have not heard from Twitter as to why.
The tweet i suspect was in no way in violation of the rules and i would like to know their justification.

20

I would like to know why i was reprimanded. I was warned but not told why. However, i suspect of the "offended party" and do not consider my comment was in violation of any of your rules. I would like an explanation.
Thank you.

20

their customer service and appeals are a disgrace they don't respond and they don't help at all emails and emails and nothing to resolve the suspension and they keep saying its a open case no its a upated case its a closed case not make a new appeal and its the same all over gain I have had enough I want it resolved as I can not get on twitter and ask them on their

100

My Account has been suspended and I didnt no why? I hope that I can use my Account again.

20

Reinstate Apostate Prophet! Freedom of speech for all sides is the ground work for a functioning society, stop usurping this right!

20

There is a major double standard going on at Twitter. I have seen and reported racist tweets, offensive tweets about "retards", and some pretty downright nasty tweets by Trump supporters. But the moment a person who has NEVER BEEN PUT IN TIME OUT uses the phrase "blond bimbo" to Ann Coulter suddenly shes in time out. Ann used the word retard and nothing will happen to her. Trump tweets offensive things all the time but we cant put the president in time out can we? HELL NO! We cant put Ann or, Tomi, or Sean Hanity in time out either. They tweet offensive and racist things all the time. But the moment a resister tweets something even remotely offensive its straight to the slammer. Its a double standard and im tired of it! I have reported standard users who are part of the MAGA crowd for racist remarks. I have reported them for sexist remarks, i have reported them for hateful remarks, threatening remarks, bigoted remarks. Rarely are they ever punished. My wife has 11K followers and she has never been put in time out. One tweet today calling Ann a blonde bimbo after Ann used the the word Retard in an offensive way, (our daughter is severely developmentally disabled) and shes in time out! @wisewarrior69. Her account should be reinstated ASAP and she should get an apology from Twitter! ANN Coulter should be punished for a change as well!

20

Twitter blocked me after i tweeted back at a very rude and hostile tweet. There are numerous racist tweets directed at indigenous profiles and twitter staff DO NOT BLOCK THEM but there are more racists then indigenous people and so the racists can do more reports against our tweets, en masse. Your company has too much power to decide when to shut an account down and determine information and ideas society gets to see. There needs to be oversight over your business. I want my account reactivated, i want a written report that outlines specifically why my account was deactivated. We need to start holding your company more accountable. Facebook thought they were above the law, and got hauled in for scrutiny. Same can and should happen to your company. Reinstate my account. Review it and tell me specifically why it was deactivated, then i want to tall to someone about this.

20

My tweets are still deleting from the graph since 28 Feb.
Changing password has no impact .
Account Home For the Month of March states I have not tweeted when on average I tweet 40 tweets day & impressions are rising every day.
Graph showing no tweets.
Tweet activity .
Tweet & reply has all the tweets listed but on Top tweet has no tweets added to the list since 28 Feb.

Pls check & resolve by repairing the link.
My likes & replies are far greater listed in tweet activity then I receive notification. Pls repair that too.

20

No evidence of any abuse by myself has been shown but my account has been suspended simply for supporting BDS, obviously Twitter is now the police of free speech Disgusting platform the disgust will spread until new platforms emerge.

20

Twitter is very biased, a Republican person gets banned but Democrat comments that are much worse get ignored. This is very disgusting to see a company descriminate like this. People like Kathy Griffith have threatened to kill the President and nothing happens, but I get banned for commenting to a Liberal making comments about the President and I get banned. You need to be equal and give the same freedom of speech to all.

20

Ive been suspended since jan 9th & have no opportunity to know why. Ive examined my tweets and do not see any that violate ur terms nor given any chanceto remove the tweet you believe violated your terms. I never swore or used profanities or threatened any person
Please reinstate the account

20

I was on Twitter since 2009, had over 4K followers, I had NO problem with them until the last two years when I was put on timeout for 7 days for merely calling a celebrity a skank on her post where she was calling President Trump and his family HORRIBLE, NASTY things. She was NEVER censured for her grotesque Tweets, but I had to delete my Tweet and could not get back on for 7 days. That was last year. Now, 7 days ago, I posted a comment on one of Alyssa Milano's Tweets where she was bashing James Woods for his defense of the innocent Covington teens, saying everyone has the right to wear whatever they want. She lashed out at him and said the MAGA hat was the new hood of the KKK. All I posted was "radical leftist 'tards who are dumb as a box of rocks are the main ones causing racial discord." TWITTER SUSPENDED MY ACCOUNT FOREVER FOR SAYING THAT ONE THING! It was not nearly as hurtful as what Milano was saying to James Woods and all Trump supporters!! Jack Dorsey has admitted to being a leftist! He is discriminating against all Conservatives, Libertarians and Christians! I want to be part of any and all class action suits against that man and his leftist company! I sent Twitter four of five requests for help over the last 7 days, tonight they finally allowed me to download all my personal information from my Twitter account. I truly despise Twitter and Jack Dorsey. I hope they both disappear from the internet!

20

I simply responded to a tweet regarding some negative things Tomi Lahren posted about Kamala Harris. Next thing I know I receive an email that my account is on temp suspension for 7 days because I violated twitter rules. I did not harass, intimidate or threaten Tomi in any way shape or form. Twitter is the one who is violating me. I have attached their email with what I tweeted. It seems twitter does things without researching proper information first. My account was put on suspension within 5 min of me posting. They posted the twitter rules in their email and I did not violate any of those rules. They should be ashamed of themselves for allowing people like Lahren spew hate & disrespect on a daily basis.

20

Im very upset Im being accused falsly saying I threaten someone which I did not. and I do not curse nor do anything to break thier rules, It is not right that Im blocked I have sent many messages to get my account unsuspended and thinking of contacking news media to show bias as they did nothing to those threatening Covington kids with actual threats while I have done nothing and have built my account up to almost 10,000. Its not fair when you fight to get account back and are targeted and they will not restore it I need my account back up and restored and have told them the full story and twitter is making it seem like they only target conservatives to silence them when they do nothing

20

This person is trying to sell porn pictures using this account or creating adds to his/her private sex web.

20

if you suspend someone do not limit their ability to delete all their info you are subjecting my info to be frozen and open to hacking. we should be allowed to protect ourselves from being hacked by deleting our info you have sent me messages before that my acct was hacked and I want to remove all my stuff and delete my account dont leave it frozen for anyone to get into and me to forget its there

20

Twitter in general is a great source of information, reading and fun.

However, they appear to be hugely slanted towards protection of their verified accounts.

I say this from experience ( I am not a verified user) I have recently engaged a verified user regarding their tweets, where frankly the have
been nothing but abusive to many other twitter members, it isnt just abuse it's libellious comments that have targetted transgenders/dead people, other twitter uses, the abuse is ongoing, it's ever present and they tweet many times a day with the aforementioned tweets. Not only that, but they seem to use their verified status as a method of both attack and defence and quite openly state they'll used their verified status to take a knock at someone 'i'll have my tick status have your account suspended' usually when they've lost the argument they are currently in. This isn't limited to just one or two twitter uses but instead they seem to utter it to most of those they target and lo and behold those accounts are then subject to suspension.

At the same time as this, when they are reported for the same, or for making threats via direct messages (of which I have received many and not once have i responded to the dm's) they remain untouched and allowed do carry on.

In the latest incident I agreed with a tweet from a clearly annoyed member, quoting the tweet and agreeing, the original tweet stayed up/viewable and live and yet my own post agreeing with their comment is removed and I am suspended for 7 days....so why was the original tweet allowed to stay up?

Twitter appears to have one rule for verified users and all other members are open to having their accounts suspended when daring to speak out, this isn't the twitter I am used to or once enjoyed, there is no parity.

I hadn't the option to give no stars or i would have, so sadly it's 1 star out of 5.

20

I find it ironic that you would ban me for telling the president off by stating its targeted harassment when trump does it on a daily basis. I have reported him umpteen times for harassment yet your platform continues to allow him to bully others. Your platform is NOT about free speech at all. But please continue to cater to a despotic, bigoted, bullying tyrant. You'll be left behind in the dust when the next big platform arises. Sad and horrible. Also you supposedly will allow me to view my profile but when I try I got blocked from doing so. Suck ass platform and horrendous customer service/results.

We have determined that you have violated the Twitter Rules, so we’ve temporarily limited some of your account features. While in this state, you can still browse Twitter, but you’re limited to only sending Direct Messages to your followers — no Tweets, Retweets, or likes. Your account will be restored to full functionality in:

20

I am writing to you to protest against the suspension of the Titania McGrath Twitter account. This account was the most humorous one I know on Twitter. Individual tweets could indeed have been considered "offensive". But one would have to be wilfully obtuse to not understand that they were satirical.

What next? Will you cancel accounts promoting post-Copernican astronomy my because it offends flat-earthers?

So please restore Titania's account and while you are at it also restore Godfrey Elfwick's, thereby making the Internet a more varied, interesting, and funny place.

Regards,

Marc Stevenson

20

Twitter suspended my account for seven days because I comment that the German people should raise up against Merkles government and that they should stand against Muslim invasion of their country.
I’ve had one account permanently closed and this one suspended twice.
Twitter doesn’t respect our first amendment rights and stands with globalist against conservative in
Our constitutional Republic.

20

I am sick and tired of them censoring me for what I say! I thought this was a FREE SPEECH country! I see other bull shit on Twitter and they never get censored as far as I can tell! Every time I turn around they are limiting me to what I can say. I just call them as I see them & if they don't like it TOUGH SHIT! I have deactivated my account & will never go back on it again! They are a bunch of hypocrites when it comes to what you can say and I will not take it anymore. I am thinking of hiring a lawyer to see what my rights are in this matter. I am so sick of them that it makes me sick to my stomach. It's very frustrating when you are limited to what you can say when you feel you have a right to say what you want. I don't care what their rules are as I see them being ignored all the time with other tweets so why the hell are they censoring on me all the time! IT'S JUST PLAIN BULL SHIT!

60

My account has been suspended and I believe it is because I filed complaints against the tweets of the President for being abusive and racist. I don't believe this is fair treatment. If I broke the rules of Twitter I am sorry but I do find the president to be offensive and abusive in his tweets.

I would like my Twitter account restored. I am seen behavior on Twitter is far more offensive than anything I have ever tweeted.

I am a college professor and an activist in the community where I live.

Thank you,

William Alloys Marsden

20

My daughter has been trying to deactivate a twitter account when she was a minor. She is now trying to secure a teaching position on LOng Island and the Superintendent will not hire her until the account is deactivated. Unfortunately, she no long remembers that email address or password or phone number. She contacted twitter support and downloaded proper identity documentation. She has not heard back for a few days and the Principal is doing her best to be patient. It is extremely frustrating. Is there anything that can be done to expedite it? We have not heard a thing.

20

sick of having my accounts suspended for being critical of the left or from defending my potus just mins ago i was suspended for speaking my mind on a storyl critical of my potus towards robert mueller all i said was (i'm tired of funding a fake witch hunt and that robert mueller should be investigated) that was it no threats profanity nothing and was suspended . can not wait for the mass class action lawsuit that is coming towards these social platforms trying to silence conservatives..

20

oversensitive twitterers when for one the twitter person I twittered with crybabied or a follower or your standards when the twitter is of same context u understand i want my twitters back and its a rumor a gal pal is jealous of intereact or a minor ora daddy child or whatvr of entertainers and or not over 18 content not holy moly we are at church talk yet church talk lady is badass til dorky underage bieber was on WHAT TWITTER i had no issues w things til the past 24 48hours w twitter and all I feel I got hacked atttacked by someone famous or maybe not famous it could b somethng else I want my twitter back on oversiensitve crybabies go to Pg 13 or whatever if u r conservative get out get off U r not getting my phone number I have a private its not posted my address not posted my face isnt posted IM private

20

My account was locked even though I violated none of the rules that Twitter listed . My tweet was a reply to a famous actress in Hollywood who was blaming trump for something he had nothing to do with. So I don't know what kind of deal is set up to keep them happy. Twitter is trying to get me to delete tweets giving the reason that they are violating rules against hateful conduct, they said I was calling for acts of violence. when at no time and any place in the tweet does it advocate or call for the use of violence .It was about an Organization damaging property to do exactly what twitter is trying to do to me .the tweet pointed out that ANTIFA burned a Muslim immigrants limousine business and they took away the man`s livelihood It happened on the day trump took office, this was nothing new it was all over the news and on twitter where I first saw it. So if it violates their rules how is that possible?.Do to the fact I did not violate any of the rules sent by twitter this is just a violation of freedom of speech.

20

I have been locked out for 11 hours because I’m giving my opinion on the BS that the POTUS is spewing Why ? Doesn’t freedom of speech apply ? Are you one of the POTUS puppets ?

20

Someone wanted to be my friend on twitter and the next thing I know I’m suspended for making a violent threat. To who? So now I’m suspended. I made no such threat. This is ridiculous, yes I’m pissed, that anyone can press a button and Report you, for NO REASON. AND IM STILL SUSPENDED.

20

Updated Twitter app and cannot get back on to Twitter on my Kindle no matter how many times I try.
Only My phone reconnected
Please sort this out

Thanks

20

I have an account blocked and them me. However, they still see my tweets and no matter how many times I report the account, nothing is EVER done. I would like this account investigated to find out why they can regularly accuse people of "kiddie fiddling", joke about someone committing suicide, laugh about autism and most recently, accuse ME of following a paedophile who enjoys beastiality (all not true). I have blocked as advised but if I go for a job interview, they can search google and my name will come up with that tweet beside it and how are they to know it's untrue? 1. I want the tweet removed (attached) and 2. I want to know why this account seems IMMUNE from being reported? If Twitter looked at the tweets on this account they would see just how many border on libellous.You cannot tell me that this is allowed to be there?

20

Locked me out of my account without explanation. I do not cuss or exhibit abusive behavior. I believe they don't like what I say.

20

Why can’t we share post to Facebook & why can copy photo information! Facebook much easier to use and I am 76 yrs old can read offensive information. Let

20

my complaint
my account was suspended 9-21-17
screen name @janetmarie119

I have reached out several times about reinstatement
the only replies I received were I broke harassment rules? when I inquired which rule specifically still have received no answer

when I inquired how long my account would be suspended I received a answer of standard time having NEVER been suspended before I have no idea how much time that is

and I have no supported phone number to get back into my account to I have emailed that information as well and received no response on alternate ways to reinstate my account

these seem like reasonable easy to answer questions

40

If have four complaints about Twitter's product and leadership.

1. Twitter talks but does not listen
2. Q&A is incomplete in many instances. No room to ask more questions or clarify.
3. Tweetdeck help is poor. It looks like you are out of touch.
4. As if you stumbled on a good product but do not know how to Manage, develop or take advantage of this great venue.

20

I was mistaken for a machine and locked out of my account. I have no complaint about that since I was copying and pasting my own texts to different people. My complaint is about Twitter's slackness in dealing with the problem. I filled in a form to get a code to reactive my account. The code was not sent. I now done this on three occasions and I am still locked out of my account.

60

I keep hearing and seeing people having their account suspended. I am new to Twitter service as i am trying to get away from mainstream media lies and ridiculously bad reporting. I thought the service provided free speech.

I am sure that is why you have grown as large as you have. We all have different view point and unless someone is promoting terrorism I don't think their account should be suspended. If Twitter continues to suspend accounts due to beliefs you do not agree with / or like where will it stop?

I believe most of the racism is on the liberal side and i believe they promote it. I have watched the president (without due process) get on television and pronounce white cops guilty. It would be better than the mainstream media, stop censoring american views and I am sure you will prosper and feel better at night.

20

Twitter has locked my account out saying I must register a cell phone number so they can send a verification text.I told them I can't receive texts as I am on the cheapest package with my provider.They said they would get me an account and I would be charged for it.I can't even get on the terminate my Twitter account.I only have a cell phone for road services if necessary and do not use or even monitor it when at home.

20

Twitter ads is a real scam. I had a few emails with the customer service and they just avoid my questions and refuse to refund me, while my ads campaign was well though (I work in online marketing fields).
Twitter consider there are some "low quality users" you will attract if you target quality and not quantity, forcing you to increase your bid (which is impossible when you have a small company). I'm looking for some support to raise a complain against them. Any help would be super appreciated.

40

Someone has set up a Twitter account using part of my son's name and picture as a "parody", along with some untruthful, mean remarks. Is that even legal?

60

Can't open link in desktop for Twitter. There is no phone number for support so what am I supposed to do here?

20

Twitter suspend my account due to DMCA abuse and a complaint from another anonymous user. I tried to explain to them, and send them email, however they doesn't check if the complaint valid or not. It is upsetting that a large company like Twitter does not have a phone number to call.

40

Horrible support team send ready made answer. My account was hacked and email address was changed. I got email from twitter that some one logged to my account from Russia and I should contact twitter support if I haven't made changes to my account. When I reached to twitter support they are sending ready made answer that this email is not associated with your account. Of course , when my account has been hacked, my email won't be associated with my account and for that I am trying to contact your support and I am getting same ready made answer. Twitter support doesn't even deserve 1 star.

80

I tend to block people who would be considered to be serial unfollowers, right? Well, I did that to someone who has a massive cult following and she got very mad at me. I was still able to DM her for some reason and apologized to her, but she just got nasty with me. She blocked me and is now on a viral campaign of getting her followers to block me. I spend a lot of my time blocking them all back now. Many are probably accounts she has made or hacked also. She makes big money selling tweets and retweets with at least 5 accounts she controls. I follow everyone back and don't want a war with this person. I'm here because I like promoting music of singers and bands I like. I'm a musician too. I do it for free and don't care about the followers as much as I do my friends I've made and many verified artists I'm friends with now. Can you stop her?

20

I have reported numerous accounts for blatant antisemitism and racism and Islamophobia and Twitter keeps coming back with 'no violation of ts and cs'. At what point does calling someone a Kike and saying gas all Jews not actionable? Please could someone explain this to me as I am appalled.

40

I have been trying to get a serious problem resolved for over 2 weeks. I clearly explained the problem on several occasions to support, but all I get in return are links to simple fixes that don"t address the problem, over and over. When I asked how to file a complaint, support closed the case. I understand this problem is a known bug but come on Twitter!

40

For some stupid reason, I have been blocked meaning that I cannot join anyone. People want me to join them I cannot join them. Please write to me and tell what are my option, because I have a few contacts. Do you want me to move all my details and go somewhere else. I am waiting for your prompt response because Twitter will not write me back.

20

I am based in the UK and have had recourse to report several accounts over the past few months for blatant antisemitism. I have, in each case, provided tweets and media images to back up my reports and in all but one case, Twitter have come back with 'the user is doing nothing wrong'. Now I don't know how Twitter actually define 'wrong' but in my mind, sending threats to someone because of their race constitutes grounds for account suspension - apparently not.

I also had a threat of rape but again, the account was checked and deemed to not have broken any rules. In this instance, the individual is being investigated by the Police but Twitter deem his account to not be in breach of any rules. The only Antisemitic account that I have managed to get suspended was on the grounds of - wait for it - the user has created multiple accounts - not the fact that they were condoning race hate and are being investigated by the Police - no because they have broken Twitter Rules and created multiple accounts.

There are all sorts of undesirables on Twitter and I can make plausible cases against most of them but whats the point when Twitter doesn't deem things to be antisemitic, homophobic, racist etc? I would very much like to know what the criteria is - can you enlighten me.Should you wish to discuss this further, I can give you account names if you wish.

40

I had trouble setting up my Twitter account and directed a query by email to Twitter Support. I never heard back. I sent a second query... never heard back. In frustration I sent 4-5 email queries and got back 7 replies that I should go to their customer support site. Worthless. So I cancelled my account and opened a new one. Apparently they tagged me and let me set up my account that only worked half the time. I could tweet along for a few days and then I couldn't. I submitted reports and was ignored.

After a few days the jerk in support let me tweet again. For a few days. Then it started all over again. I must have contacted customer support a good dozen time over the three months I had the account. At best they told me to reset my password. Worthless. I must have really upset support the last time 'cause I sent them 4-5 emails explaining what I'd done to fix the problem and asking them what they'd figured out. I knew they weren't even looking into the problem. Anyway this last time, after they let me tweet again, I was tweeting away and discovered they had locked me out of my account.

Tried the proscribed way to remedy the problem, but they wouldn't let me. Emailed them to shove it and now I'm suspended, probably for life. I don't care. I feel free of them now and can move on. If there were a negative rating for them I'd go with -5.

20

I desperately need to delete an old twitter account and I cannot due to lack of proof the old account is mine.

60

I need your urgent attention please, I might likely gonna loose my active twitter account, since I can't log in via my computer again. I forgot my password and I used all the channels available to retrieve the forgotten passwords all in vain, that I exceeded try again.

60

My account was hacked and I contacted Twitter to try and remove the 3500 likes that had been added as well as 250 dubious new followers. I had not used my account for a couple of years and asked them just to wipe it clean if necessary. Their (macro) response was "Unfortunately, we aren’t able to help with this issue." When I tried to follow it up I got another macro email saying the case had been closed and I would need to open a new one. I tried again via another department and got exactly the same response. "Support" is not how I'd describe the service, there is no support.

40

Twitter in the windows app store has not been updated at all. I'm complaining about the lack of updates towards twitter on windows phone. It is nothing like apples app stores application and is nothing like google play stores application. You guys should really update the application on windows. Go check out the reviews on twitter on the windows phone. Everyone wants an update. Please listen to the people.

40

I normally follow approx. 28 groups and have 5 followers. The last time I posted to twitter was 2009. I follow a couple of conservative groups. My family has been in the US 10+ generations, and I have no foreign interest or loyalty. In Twitter, my account was added to 350 groups including anti-American and Arabic speakers. Twitter threw in some Anime and big breasted women groups, I assume for their amusement.

I found Twitters problem reporting mechanism is circular, and completely useless. It dead ends with: 'change your password'. Next stop is their agent for service. I don't dare cancel the account because I cannot be sure Twitter won't invent something on the back end for more mischief. If you don't have a Twitter account, don't get one. If you have one that is low or non-use, check it periodically to be sure you haven't been added to bad groups without your knowledge.

40

Why did Twitter take down hashtag #DNCLEAKS? Are you censoring free speech now?

40

Five days ago, some of my followers started reporting they were unable to see my Tweets unless they went directly to my profile page. They would see the notification, briefly, however nothing would happen when they clicked on it & it would then disappear. This occurred with Tweets from both my mobile phone AND my desktop computer. I searched the Twitter Help Centre and could not locate this problem anywhere. I searched other websites online and also could not locate a solution

I Tweeted @Support and received no response (however I do acknowledge that they may have not seen this, due to my issue being Tweets not being seen). I reported my issue via the Twitter Help Centre. This was five days ago. I have received no reply, no update, not even an acknowledgement that my report has been received. The issue has persisted and myself and my followers are becoming very distressed. Several of my followers have also Tweeted @Support and submitted reports about the issue and none of them have received any response either.

I find this to be appalling customer service. I can't even confirm they have my report! Their support email also is no longer monitored, as per an automatic reply I got when I tried that avenue. I would have made a complaint to Twitter directly to make further attempts to resolve this matter, but of course there is no means of doing so. This is just not good enough Twitter.

40

My Twitter Follower count was 2 away from 2000 - which I have spent years building - I was so frustrated when Twittter put my Follower number down to 1200 - last time I looked it was 1202. Where have all my followers disappeared to? Please can Twiitter re-instate my Follower numbers - which should be just over 2000.

100

Please delete @RollinsGupta this is a fake account and this guy stole my identity and my information and pics.

80

When ever I try to login in to twitter I am unable to do so. I am being told that my computer does not have access to view twitter. I am able to when not logged in look at other peoples pages. Now I would like to no if this means that I have been blocked from signing in. If this is the case I would like to know why. The email address I have mentioned above is the email address I use to sign in with.

20

I cant login to my account anymore simply because i have to change a password through which whose email and password i forgot. Come on Twitter help me out!

20

I have tried to delete my account from two different computers and the "delete account" section does not show up on the page. It was so easy to sign up but now impossible to cancel...

20

Upset and need to know how to block an account on Twitter. Images attached.

40

My follower count is static (3550- 3553) for the past few months. Whenever i deactivate my account, the count becomes another figure (4000), which i think is the right one. After some hours it comes back to the old static number. I have escalated this several times to Twitter customer support, but they do not get back to me.

40

Somebody changed my location to Tokyo and all of my words were translated to Japanese. My Twitter handle was changed as well and now it won't let me change anything back. I am now suspended from my account and I can't do anything.

40

Okay first of all I searched up name (Isaac) under images, I found my old twitter accounts profile picture and I don't want my pictures going out to the public. I should sue Twitter corporate headquarters for posting my picture on google without my consent.

40

Good day Twitter corporate office, this information is for CEO Jack Dorsey. In 2004, I created the name twitter. I am on a satellite communication system that created our nations internet system. This computer internet system can understand all of my thoughts, and some how you get my information that created twitter and all of the features. So I feel these facts are wrongly taken and created a profit for you, so I believe I should get paid a percent, like half of your business because I have half of your computer system how it also works with me daily. I hope we can work this out peacefully.

40

From more than a year, I am facing problems when I do conversations with someone. No one gets notification of my reply on Twitter. And when I retweet them than also no one gets notification. I did complaint on Twitter support and playstore too, but no one responded.

40

When I reply someone, he doesn't get notification... when i retweet someone, no one gets notification..o no one is getting notifications by me and Twitter has no customer service number. Is this not 2016?

40

I opened a twitter account about a month ago. I did not like the fact that it is nearly impossible to make your statement in so few allowed words w/o using ridiculous abbreviations. I forgot my password & since twitter makes you enter them every other time you go on, I should have written it down. would not accept my password & was impossible to retrieve it from twitter. (said they sent me a code on my phone & 3 times they didn't send the code.

Finally gave up and opened new acct. I tried to get help b/c I couldn't see other tweets on foxnews. tried everything and finally gave up again and closed acct again. I am done with your site as it is just too much of a hassle. I can see why your stocks are tanking. Facebook ALWAYS works so guess I will stay there. you need to have a better help section too.I typed in question and just got closest answer the site had but not answer I needed. Bye bye twitter.

60

Recently, unless I agree to give permission to access my photos, Twitter won't let me post. Outrageous!

40

My twitter account was suspended for supposedly violating twitter's rules, however after a VERY extensive search I have not found any evidence of that being the case, because my account has not spammed, used information or photos not of my own, etc. Moreover, when I tried to get in contact with the support team, which has been twice now, asking for specific information about exactly what rules have been broken, how to end such behavior on my part, and the length of time of the suspension, i've been given the same, word for word, automated response which tells me i have violated it's rules without actually answering ANY of my questions or offering any SUPPORT.

This kind of behavior by part of what is supposed to be the support team from one of the Internet's most prestigious and used sites shows that apparently they DO NOT care for their customers in any way, and won't even take the time to read their appeals it seems. I am very dissapointed right now.

20

First, my personal account was suspended for supposed automated or bot behavior. I only schedule tweets via TweetDeck but not regularly or even on a daily basis. Other connected apps include WordPress.com, and Twitter for Android among others. Regular number of tweets would be 25-30 a day, and would include replies, a number of favorites and retweets. I do not promote anything on my page at all and it's actually quite personal so I was surprised it got locked.

Trying to unlock my account took a while because of the delay in sending the verification code. Some codes came in a day late and so when I tried inputting it, I got an "invalid code" during my attempt to unlock it. I was able to restore my account about three days after, but also got an email my account was suspended "due to multiple or repeat violations of the Twitter Rules". I was not informed whatsoever of the specific violations I committed. Again, my account @francoexists has not been used in any shape, way, or form for malicious, spam, or commercial purposes.

Second, when I finally got back my account I was able to tweet for a day and a half before I started encountering issues this time in tweeting and sending direct messages. I noticed it first using the Twitter App for Android wherein I would repeatedly getting a "failed to tweet" notification. It was when I used my web browser that I found out the reason, which is Twitter Error Code 226. This has been happening for a week days now since January 17.

I am again not sure why Twitter is tagging my tweets as spam or as malicious when I do not promote or sell products nor use any automated means apart from the Tweet Deck scheduling which isn't even on a regular basis. The only automatic links I send are usually via Wordpress.Com (automatic sharing upon publishing a blog). I tried the other solutions recommended here: https://twittercommunity.com/t/error-code-226-this-request-looks-like-it... but to no avail, including logging out and resetting my password. In fact, I have reset my password four times already.

This is really frustrating me because I do not understand or know the violation I committed if any, and because I am not getting any troubleshooting support from Twitter for my account. For the record, I have also revoked access to all Apps connected to this account of mine. I have two accounts and I the other one is working normally for both desktop and mobile devices (use multiple devices when it comes to twitter).

I have received no support or response from your Support Team whatsoever. I have tried replying to the tickets I filed but only to get a response that "the issue" was resolved. I have filed over five tickets regarding my inability to tweet and not a single case number was given to me.

40

I have deactivated my account and continue to get messages that it has been reactivated despite me messaging them on 3 occasions requesting they delete the account and yet it continues to be hacked and reactivated. Their system is obviously NOT secured and I don't know how to get them to actually do as I request. I am beyond irritated with Twitter. Can you advise how one gets them to delete your account?

40

I've been charged with a crime under section 127 of the telecommunications act and I go on trial 27January for crime I did NOT commit. I'm innocent contacted Twitter opened 4 files despite showing them that username used to send message isn't mine they won't confirm this fact all they repeatedly say is account is deleted. I am due back in court on 20 January for last chance before trial begins a week later. If you can help me get a positive reply that proves my innocence from Twitter it'd be much appreciated.

40

I don't do twitter but some woman is using my email to join? twitter which makes no since are names are nothing alike and I don't do social media for personal reasons.

60

The email I used above is my new email address. And I don't remember my username. I think you have got this old, now defunct email address. I want to change it. When I read your help pages they always tell me to first sign in to Twitter.com and then hit the icon which will give me a drop down list of things including what I need, account and then settings. But when I put in twitter.com I get all these faces etc. Nowhere do I see the icon the help pages told me to click on.

The icon is simply not there. I always imagined the makers and operators of something like twitter were very bright people. I am now seeing this is not true. Now can you or can you not tell me how to change my email address and username, and please don't tell me to sign onto twitter.com like all your instructions do because there is no icon there to access any drop down menu with account or settings.

60

I have been unable to delete my latest tweet although I have tried many times; The link in the tweet does not go to the poem to which I am directing readers and followers. All my other tweets have done this without a problem or I have been able to easily delete where there has been an error. What has happened to the delete button? If you cannot help, I will delete my account altogether because this is misleading for readers and followers.

60

I write to complain about Twitter placing tweets with me that are 'extra'. I am happy to receive retweets, and I appreciate Twitter needs to send promoted tweets, and also suggestions for others I may wish to follow. However, I object most strongly to being sent tweets by Twitter itself from people I do not follow. Nowadays I am receiving tweets from people followed by people I follow. One of the joys of Twitter is the speed with which I can assimilate information. Unwanted tweets slow this process down. Is there any way I can block unwanted tweets generated by Twitter itself please? Their customer service is not all that great.

40

I received an email on my job stating I opened up a Twitter account. I have not opened a twitter account do not know anything about it. I would like a report ran to verify who did this as I believe someone at my job is trying to disgrace me. After I found out about this I tried to find the Twitter customer service phone number, and found nothing. How can I contact them and get help to shut this down?

40

I tried to respond to my tweets. The system is just not responding. Please fix it as soon as you can.

40

Twitter has locked out my account without explanation, and now they are blocking posts retweets and follows. Have not violated any of the rules. This is a personal business account which has been professional from day one. I have not violated copyright laws, harassment regs or used indecent or foul language. Twitter has not provided any answer or explanation as to why they are blocking and selectively cutting off or shutting down parts of my account.

60

Some twitter users are posting inflammatory information which solicit immediate and heated responses. I responded to a "tweet" and my account was later locked by twitter because someone complained. I was never offered an explanation nor asked to delete the "tweet". I sent an email to twitter asking or more specific information but my account remains locked. My opinion is that twitter should not allow organizations to have twitter accounts, when these same organizations are posting inflammatory information that solicits angry responses. Many political action movements are now using Twitter and using twitter to gather support for their movements, and Twitter, for some reason, caters to, gives preferential treatment and protection to these organizations and their administrators. It's extremely unfair. I can't lodge a complaint with twitter, because they only have a small office to handle these complaints, and when they do they only give short generic responses with no long term answers. I use twitter to talk with my coworkers and friends. Twitter should not be so "sensitive" to lock accounts.

40

The so called "support" team on Twitter are utterly, utterly incompetent and allowing blatant racism and homophobia attacks and abuse to keep on going. This is hate speech which in my country is a crime.
I and my son have reported it multiple times with hundreds of tweets in total as evidence. Do they do anything? Do they hell! They say it "doesn't break their policy" which is ridiculous because it clearly breaks the law! I have had it with these lazy, incompetent and clearly hateful morons! The safety of their users is not in their best interest apparently, when just a couple of years ago, they took swift action on this type of abuse.

They now ALLOW IT! Utterly utterly disgusted and outraged that they're allowing this to continue and don't care. I'm so angry that innocent people are made to suffer because of this. My 14 year old niece committed suicide after one of these attacks on Twitter just months ago. Facebook stepped up and changed their policy, made more reporting options, and came down hard on people who broke them, as did Instagram and YouTube! So why can't Twitter? I don't understand. I'm so ashamed of this but they're cowards and won't let me file an official complaint. It's funny how they give no contact information for their company!

40

Someone using my name on Twitter and is attempting to use my address to set up an account. I already have one. Should I just delete the email asking for verification? Is this a scam? I have attempted all manner of contacting Twitter support but their is no response so far. It's actually pretty amazing a company of billions of dollars and millions of users does not have a clear phone number to call. Maybe my problem is more complex than 140 characters Jack Dorsey :)

60

I had an account with Twitter for some time, I wouldn't use it that frequently, when I logged in, I'd find 1000's of people I'm following, that I didn't follow, my account was being hacked on a regular basis, never had this problem with any other social networking site. I logged in one day to find my account had been suspended, when I appealed this, I got an automated response saying it had been suspended due to multiple violations, even though I told them it was due to being hacked. So I appealed again, this time slightly more frustrated with the poor service, I got another automated response stating the same. Why should I be punished for Twitters sub standard security. Twitter, I'm disgusted by your lazy, incompetent customer service. You seriously need to sort it out since you clearly have a serious security problem which users are being penalized for! The website is no help at all for customers.

60

When I logged into my account to deactivate my account I follow the steps to the letter, and I scroll down all it to the bottom and the deactivation button was not there. When I went to the help line on the website to see if they could help me with deactivating my account. And I looked at all the information and then went back to the same spot where I was to see if I missed it and it still wasn't there. So I left a comment at the helpful line on the website and it did not submit. So I just want my account to be deactivated and Twitter to provide some customer service for a change!

20

I do not have twitter account but it says my number is in use. What the hect?

20

I do not like the idea of the new algorithmic news feed. I follow several key weather stations for updates.

40

I am the Social media geek with a specific handle. I've so many parodys and impersonations such that complaints from my fans and business associates. I believe the only way out is to help verify my account by giving it the blue check mark. I've done all that there is needs to be done but with so many false affiliated handles, all I seek is the verify badge. I would be eternally grateful.

40

Old account either left open on a stolen phone or a typo. Offensive comment about "white guys" I am the only person in the world with this name. I have tried to get them to take it off the net but they refuse? My family name and my safety and job are at stake. Please help

60

8 weeks unable to access Tweets, follows! If I go into add account, after I enter my password I may, or may NOT, be able to scroll thru current tweets. A previous account had blocked tweets that we're anti-immigration or Barack Obama. Tweets noting the numbers of casualties for American wars were simply NOR pistes if they mentioned Mexican American War. I had trolls telling me it is a done deal, Browns moving in, Black/White move out. This is Political harassment. Please fix it.

40

Twitter has put the following before my Web Site. The link you are trying to access has been identified by Twitter or our partners as being potentially harmful. This link etc. And as your partner is the Australian Commonwealth Government I believe that this is 'Conflict of Interest' and you are attacking my freedom of representing all these people whose rights have been ignored by these people.

80

Cannot ever follow back my followers. I get a message that I have hit a follow limit. Seems I am always at that limit. That really is my complaint and I don't know what else I can add. The customer service at Twitter is also non-existent.

40

When I tweet does not show up in my timeline. I think has not worked and tweet again...ending up with multiple duplication? Also a photo of little creek was removed not by me from my tweets. This was about play snuggle pot and cuddle pie, a real play well known to Australians by author May Gibbs and they NO reason to remove it.

60

I was taken for $27.50. I was approached by a Sam Smith, who said he would like to sale The Walking Dead AMC on twitter. I think it is the fan page. He asked me if I would be interested and had a long conversation with him for a long time. Now He talked me into buying it telling me I could make a lot of money off of it. Said he needed the money because he was down and out. I am a sucker! When I sent the money by PayPal, he Blocked me from talking to him and also from the Walking Dead Fan Page. I have kept all conversation. I either.want my Money back or the Twitter page. I am very uspset that I cannot even go on Twitter without being taken.

40

I complain that your customers have writing bad things on Twitter about personal information and helping the bulls and slander and harassment on your site the belk avenues mall in Jacksonville and all over world by other churches hurting someone else's who lived a Christian life but your site been helping hurt other person please stop the going on before she gets hurt she lives Jacksonville her name Anne Alvarado.

40

I am the owner of numerous trademark, copyrights and other intellectual property registrations throughout the world in respect of a variety of products. The twitter account that you have listed infringe on one or more of my intellectual properties. Indeed such page violate US, India and other countries’ Trademark law, in particular U.S. Trademark Reg. No. 4,336,671 and International trademark 1 119 694 to the word mark resqme in class 9 for phone and internet apps. So please be advised that I have already notified the party owning such twitter account and today I demand that you immediately remove such account until they keep using my trademark for the above-mentioned accounts and any related products.

20

I can't believe you would allow someone to post a horrible image of a horse getting shot like Chad Shanks did on the Houston Rockets twitter account. You should ban him and ban the rockets from tweeting for a month! This kind of hate has to stop on social media.

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