POF.com Customer Service
Rated 1.36 of 5 Stars
Based on 86 Complaints

Contact POF.com Corporate

Toll free phone number: 604-692-2542

Welcome to the POF.com complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against POF.com online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the POF.com corporate office? We have the mailing address, phone number, and email address listed below.

Experienced poor service? File a complaint here!

POF.com Contact Information

Report complaints to corporate and get satisfaction

  • POF.com headquarters address

    • 555 W Hastings St Suite 2625
    • Vancouver
  • Company website

  • 1-800 phone number

    604-692-2542
  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top POF.com Complaints

Browse more than 86 reviews submitted so far

20

User Eileen1957 had my account removed my name was exciterxtc..I confronted her when I found out she was scamming men leading them on to get drugs and dates,,she has no intentions of having a relationship but pretends like she does..Her first question to everyone who messages her is if they are 420 friendly,,if they are she sweet talks them into bringing her drugs and taking her on dates,,then when the men get more serious she dumps them,,I was following her after I found this out she is on POF constantly atleast once per hour from 7 am to 11pm...Please do something about this person taking advantage of lonely men..

And please restore my account because I only use the sight if i need and if I meet someone it is fo9r love not to scam them out of there money and drugs

20

I am being investigated by pof because a man was soliciting sex with me.He offered $600 @ month a new car gifts,etc. I couldn't go anywhere on my app until I had to delete him when I wanted pof or the FBI to see it. When I reported it ,it brings me to an app where I had to give them all of my mc. account to verify it was me for it to only bring me to a different dating app ! Now I can't use my dating app! What a RIP off! I had nothing but catfishers There is no way to get this straight in out because you can't contact pof! Readers can you help me out? I'm scared .I did no wrong now this man is right back on the app again! He needs to be investigated not me!!!

20

Girls on there are complacent and block you for simply saying Hi" or showing to much interest or being directful they'll start conversations then just stop messaging it's strange but despite that I'm still adapting to their behaviour It's frustrating and I believe POF has taken a back seat in excommunicating me from the site too I would appreciate some honest feedback on this

20

My complaint is I have been trying to delete my profile for several months now I have put in my username and password and it does not work then it says to reset and you’re supposed to send me back a email on how to reset it I’m very frustrated I had gotten into a relationship and now it is ruined because he had found me on that site which I have not been on it for a long time because I cannot delete it and then when you try to contact people from POF there’s no way to contact them I want my profile deleted off of this site immediately.

20

I’ve s message but cannot get to it because it saying I have no internet but I do . I’m not happy was suppose to be going on a date but won’t be now

20

Hi i am putting in a complaint because someone is using my name and profile pic and i have never used your site can you please take that off your site and block that person from using my name and pic please

20

I still can't log in to my account and if use don't fix the problem I want my money back and this is my second email and still no response

20

I had a suggested lively connection for me in Toronto. After chatting she is in California, hardly local ?????

Video chat not available to me on android phone????

20

hi my name roseann and talk to a bunch of guys on pof and after talking to them after awhile they started ask for me to open a bank accout or get a credit card and was very pushy and whem i said no an now he dont want to talk to me one of the nams are randy walklty and robert and james and the other name is changes his enail is bigfeb28@gmail com

20

My boyfiend cancelled profile and you guys keep pushing matches to his email account . Hes not impressed nor am i .
If a person cancels it means no more notifications. Stop the pushing you guys ruin relationships

20

I have been hacked and I have no way to access my account. My user name is not sweetmom2203. What do I do to get this fixed.
Rick

20

Been on the site for quite a few years now used to be good have so many fake profiles with links to porn sites they message you you reply you get sent a link to olameets.com. Been getting worse sometimes get topless pics on profiles then they disappear. I mean if I can pick out fake profiles why can't you guys will be deleting my profile here

20

I cannot unblock a user that I have previously blocked. Your platform is horrible and I've been trying to do this for three days straight now and now you keep telling me to enter a valid email address which I've done three times now

20

STAY AWAY THIS SITE IS THE WORST!!!!!!!!!!!!!!!!!!!!!!! YOU CAN NEVER CLOSE YOUR ACCOUNT AND THERE IS NOTHING GOOD THAT WILL COME FROM THIS SITE IT IS A FRAUDULENT WEBSITE DO NOT JOIN PENTY OF FISHES YOU WILL REGRET IT.

20

I find it very disgusting that I have paid out £60 to have a upgraded membership on that POF site to be bombarded with loads and loads of fake women sending me loads of messages and meet me’s to open a link to join a porn website! I’m not getting any genuine real women who is on here like myself trying to meet someone. I have paid up to October for 6 months and want a full refund and my account closed because this is disgusting it’s not fair at all, it’s fake and POF has took a lot of money from me under false pretences. Please send this to the appropriate department for full investigation and I expect a reply otherwise I will take this even further. Regards, Jon Roberts.

20

i've redone pof online dating thing about 30 times and the short and sweet of it they didn't want me to get online i'm sick and tired of playing around i've asked several times how to save this profile i put up and save it at first it wasjust aggravasting but not i think it is on purpose as i put everything beforei can sign in but todated i 've hd to reenter all this to get

20

Everytime I sign up for plentyoffish they always kick me out for unfounded reasons

60

I want to make a complaint about the number of fake accounts!! So many accounts of someone with only 1 photo that want you to visit their website like nightmilf or many others. And the fact that they are in Ontario and I’m in BC. Why don’t you have better screening???
If the account only has one photo or no photo they should be scrutinized more!!!

20

Some body has made me look like a bad person and looks like they made a fake profile about me . She wont stop harassing me or leave me alone. I eant her deactivated and all this misleading information and my picture deleted. Or i will take it further. Thankyou adam daley

20

i can not login an when i go to reset my password an send my email it comes back says my username is Remingtim101, an its a mans page my username is MaryMary70 plz fix this asap.. ty for ur time

20

I've had to upgrade twice twice week and still can't go to the mutual people when we both wanted to meet get the emails but can't check anything from there nothing works on here it says in my emails view your mutual and who messaged nothing comes up can u get it sorted please try ringing the complaints number doesn't work had some good ones on here and they have disserpeared greenman7

20

HELLO MY NAME IS ADAM FREEMAN ; I WAS A MEMBER OF YOUR SITE , UNTILL I GOT CUT OFF , I THINK SOMEONE WAS TAPPED IN TO MY COMP , BECAUSE I GOT SOMONES NAME BUT NO LAST NAME , IM LOOKING IN TO IT BECAUSE THEY HACKED INTO MY PERSONAL STUFF, I AM SO SORRY FOR THIS , HOW CAN I GET BACK ON . PLEASE IF YOU CAN PLEASE UNDERSTAND , I DO NOT NO WHAT THEY WROTE BUT AGAIN I OPPOLGISE.. THANK YOU PLEASE ILL WRITE IT ALL OVER IF I HAVE TOO . AGAIN SORRY THATS NOT ME IM A GENTLEMAN JUST TRYING TO MAKE A COFFEE FRIEND .

20

my account has been hacked and I am not able to get back into

20

I've had my POF account for years, one day it was just gone. I've never been rude, creepy, or disrespectful to anyone on there, and I've blocked people who messaged me something crude or not what I'm looking for after they didn't read my profile. The few people I did have conversations with or met up with everything was cordial and respectful without incident. I don't understand why my account was deleted, they won't tell me, and now they're preventing me from even creating a new account. This is really unethical. Below is an email transcript, I was trying to communicate with them to resolve whatever the issue was, but they won't even give that much.

************************
So what you're saying is my account was closed for an undisclosed reason and you'll not allow any other accounts to be created, and the reason could be because someone complained about the account? As I've stated before there was never any unethical behavior or any misrepresentation, and this doesn't seem right.
************************

On Mar 11, 2019, at 11:44 AM, "POF.com" <csr@pof.com> wrote:
Hello,
Thank you for taking the time to email POF.com.
After a review of your account and activity on POF.com, we have closed your account.
We will not disclose specific details regarding your account’s closure.
Most commonly, account closures are a direct result of a violation of our Terms and Conditions regarding misrepresentation of personal information.
We may also close an account due to complaints about your correspondence, profile content, or for any other reason as stated in our Terms and Conditions.
If you would like to review our Terms and Conditions, you may do so by clicking on the following link:

http://www.pof.com/terms.aspx

The closure of your account is permanent, and any future accounts will be automatically detected and deleted by the system.
Regards,

Andrew
POF Team
POF.com

************************
3/7/2019 5:08:51 AM
SUBJECT: RE:Plentyoffish Inquiry EMAIL: Was there any notes on why the account was deleted? There wasn't any problems I had with other users, and never posted any content against policy
*************************
On Mar 7, 2019, 7:06 AM, at 7:06 AM, csr@plentyoffish.com wrote:

Hello,
Thank you for taking the time to email POF.com.
This message confirms that the account has been deleted.
We apologize for the inconvenience.

Regards,
Marcel R
POF Team
POF.com

************************
SUBJECT: Re: Resetting your password on POF EMAIL: Hello, I was
wondering if there's an update to what has been going on (or not going on) with my account?
************************
On 3/5/2019 12:30 PM, POF
wrote:
Sorry to hear you're having trouble logging
in! The email address you are writing from is not registered
to a current
account on POF. As such, you will be unable to reset
your password
using this email address. If you no
longer have access to the email address registered to the
account, please send us the exact username so we may locate and delete
the account for you.
(Again, as the
email address you are writing from is not registered to an
account, you will be unable to login using this email
address.)

20

Whenever I try to do something on POF it erases my data and all my photos. I am an upgraded user and I am not pleased with the whole thing

20

Being continuously removed from the pof app no matter how many profiles I make.and had no reason explained as I've done nothing wrong.I would like to continue my profile on plenty of fish.

20

why does my account keep getting deleted for no reason patrol879 i do not put naked pictures on there i do not have nothing inapporitate on there but yet if i report someone that is harrassing me they stay on but i keep getting deleted. why.

20

I am a member a member who was also a member on Saturday the 23rd of feb. Around 2pm. When she ask if i wanted to get coffee. I said ok just go to this POF link verify so we do it right they make sure its safe. I go to website its got y'alls logo, artwork everything also has been verifieds. Like other verification sites you put in credit card charges nothing just makes sure you are who you say you are. Anyway i put it in and said declined so i put another one in it said declined to so i was well i find out why and deal with it. Call my credit cards and they had charged both cards $49.95 the link was www.pof.com my credit cards are of course going to take care of $ but i went back to get her info and as i figured but my problem is the history and everything from my side was deleted also so she had away to get into my account witch i figure is on y'all. Now i have noway of proving to my cc companies this happened. Anyway this needs to be addressed amd compensation given it is POFs responsibility to make sure their website is safe from my account being hacked into. Thank you and expect quick response. Also i would attach a file as i said it was deleted

20

Pof is a dangwrouas site to be on and if not removed soon ill go to tje news and start a petition, way to many rapist abusers and crazies on tje sitw and someone is gonna get hurt, i give it 7 days to be band or ill have a lawyer contact the person who started the site

20

Every time I try to get on with my password it won't let me. It keeps saying my username or password isnt correct. PLEASE help me to get on PLEASE? Thank you

20

since monday 12/3/2018 i have not been able to login in to my account it keeps telling me i have the wrong user name or password , that is not the issue , i'm not sure but i think someone hacked my account or you deleted it , can some one please explain to me what happened to my account so I can at least delete it or start a new one , i have tried to contact pof by phone for several days now with no luck , how do i contact someone in customer service ,

20

I am trying to register on your site. I have been thru so many usernames when I finally got one that works, I forgot what it was when I got halfway registering. I am also appalled at having to put my income and the status of my family. I feel this is an invasion of privacy. I feel I "SHOULD NOT" have to disclose this information unless I choose to do so. This makes me feel like it is a scam.

I have a friend who has registered with you. She told me it was long ago and did not have to disclose this information. She also said that was too much information and felt it was an invasion of privacy. This is some we discuss with only the people we would like to know. I gave up on using your site. Unless there are changes made, I will pass the word on to not use your site.

20

I've been a member for about a year, and was recently billed $38.60 for continued membership automatically and NEVER gave POF permission to do so. I want to cancel my membership, but don't remember my password. When I send my e-mail address in to get the password reset, I get no response. I've also recently cancelled my credit card and requested a new one with different numbers so this can't happen again. I would like a refund sent to me since you can't credit my card as it's been cancelled. From Roger White. Address: 1611-B Cass Lk. Rd. Keego Harbor, Mi. 48320. This is nothing short of fraud. I'm very upset about this and would, at least, appreciate a response if not a complete refund.

20

I have a smart phone and a tablet. Why do I have to create a new email, passwords, and all of the other things.I just want to switch back and forth. Also why is your toll-free number no help at all.I could explain my questions verbally so much better than asking these questions online?

20

The profile "john5480" is either a scam or illegal immigrant and needs to be removed permanently. This person wanted me to communicate by personal email. He gives the name John from Ocala but then offsite he is Pete Bradwell in Texas. Obviously, disengenious. Offsite, his English was poor and I got the sense he was looking to latch on to someone to become an American citiizen.
This is constructive notice to POF to remove this profile from your online datsite.
Linda Ralston

20

I am a supposed upgraded member having paid for a subscription. I have had woman wanting to meet me, when I have gone to message these woman I have a message come up saying these woman only accept messages from certain members!!. If that was the case these particular woman would not want to meet me but this isn’t the case as it has now happened five times in total!, yet each and every time I have been blocked by Pof from contacting said woman!!. The next issue is I am getting notifications of other woman wanting to meet, but when I go to check them out a message appears saying they have either closed their account or been removed by Pof!. The next issue I have is when I am allowed to communicate it turns out the woman in particular is from a sex site or asking me to join upto another site n nothing to do with wanting to meet me or anything else for that matter!!. The other issue is a lot of these profiles are FAKE!. The last issue I have is this so called option of coins purchasing, I have already paid a subscription, so what are these coins going to do that my paid subscription can’t do?, unless my details are being withheld from users or vice verse!, yet Pof keep trying their hardest to get me to pay them money for these so called coins that must be totally magic n can do everything that a already paid subscription can’t do!!. I am so angry knowing I have had my money blatantly taken by deception from this website and want a full refund as I have been taken for a fool by a so called genuine website!!.

20

I have written umpteen emails to POF they have not replied to any . I paid to upgrade and one of the services is See who wants to meet you. When I try this it takes me to the subscription page. I try to pay but of course it says I have already subscribed. It won’t let me in and the is no way to bypass the subscription page. I can see in my iTunes Store that I have paid but it looks as if my money has been taken under false pretence. I am very cross that they do not have the courtesy to reply. You are my last resort. I hope you can help me. It doesn’t help that you can’t talk to a human being

20

I was harrassed three times on there not to mention this persons profile had bad la bbn gage I it.which you all say us against the rules plus this person kept.messaging me and abusing me with la gage. I shouldn't have to use the block you should hold up to your end of the deal and remove them fro. The site . So I deleted mine and I am going elsewhere

20

My paper was saturated and unreadable today! We do have a paper box and if it cannot be used on days of rain, please just cancel subscription! Thanks

20

My paper was saturated and unreadable today! We do have a paper box and if it cannot be used on days of rain, please just cancel subscription! Thanks

20

I was having trouble signing into my POF account, yesterday afternoon. I was on the site in the morning and i had no trouble logging in. I sent numerous of emails as well as tried resetting my login detail's but still received nothing. I thought the help centre was there to help assist someone in resolving an issue, but as part of representing the dating app they failed to do so. Finally after sending another email, i received and email back saying my account was closed, with no further explanation as to why. Neither was i contacted before hand to say it will be closed down. All my personal details on my profile as well as my photos are legit, i don't have any sexual or swear words written on my profile nor do i have naked photos. There is nothing on there indicating it is inappropriate. I haven't had any words or arguments with anyone of that site for them to report or block me. The only person who was a problem was this person called Eren_k, he kept on harassing me, even found me through another social media app and just wouldn't leave me alone. But again i wasn't rude to him, i just wasn't interested and he wasn't happy about that. I would like a full explanation as to why they would close my account down without no valid reason to do so. From my understanding, when going to close someones account down, an investigation has to take place. And to do so, a member of the team can retrieve my details by looking through my profile and see for themselves that there is nothing inappropriate. I haven't done anything wrong, i am innocent in all this and this is a complaint.

20

Hello POF. My name is Danny Hamlett- user name MrHamlett. Recently a couple Lady friends that I Have Met and became friends on the POF site has informed me that my pictures and profile are not showing up when they try to message me. I'm never disrespectful , I don't show explicit pictures and I don't harass anyone. So why is this happening?

20

Hello POF, My user name is MrHamlett. I am complaining because other users have contacted me and told me that my pictures and profile are not being shown when they try to contact me. I have not broken any POF rules. I do not disrespect anyone or show nudity. why is this happening?

20

there are woman on the site who have been there for 8 plus years, who are solicitation of sex, and when you sign up you get between 8 - 15 immediate "hi handsome" , a large percentage of woman on there want money, or go to another site/

when i call them out they block me, and since the site is to make money off of loney desperate men, they block you , bc you see the bs, so then i get deleted for no reason bc POF doesn't want honest good men, DOES NOT MAKE THEM MONEY.
POF is a free, lol, scam, for scammers to make money, that simple. sad for the few woman on there who would like to meet some one

20

My account was deleted and not sure why. I am unable to reach any sort of support. I sent an email and have not gotten any response either. I am also unable to create a new account. I did not break any of the rules
My user name is MsLadee22. The support phone number is useless as no one actually picks up and it clearly states that messages are not checked.

20

My account has gotten hacked into. I can't even log in to delete the account. Looking for a way to get the account deleted. I'm having people report the issue. They have wrote really vulgar things about me.

20

I signed up & did my profile including pics that were within pof guidelines. All the pics were myself but my account got deleted ! I proved èxtreamly popular with other singles so I don't understand why ??
I tried setting up again but 5min after I had , once again my account was deleted. There was absolutely no reason why my account should have been deleted & deserve an explanation?

20

Sick to death of my account disappearing with no explanation is very frustrating, Last account last 15 mins then vanishes I'm fully clothed haven't spoke to anyone in msg or been rude so I really don't get it???

20

To whom it may concern,
I have met someone on pof and ee sat down together and deactivated our pof accounts as ee are going to try and gorm a relationship. He went in a couple of days latter to see if i had gone back on and asked me why i was back on there and i said i am not. He said check it out because you are. I went in to check and my account is closed at my end so i would aporeciate it if you could investigate it at the other end and take it right off for me please. Thankyou Narelle

20

i want to know why my accounts keep on getting deleted?
iv not been rude to no one on their
an you can check my police records
I have the right to know why my new account has been deleted yet again
I will be informing a solicitor an taking legal action against you for this action you have proceeded with yet again
my new account is CrazyButRealJayj1971
so now I want to know why my account has been deleted
no matter what user name or email I use you delete my accounts why ?
iv spoke with my solicitor an I want a detailed report and exsplaining why an who has falsely reported me too this is unacceptable on your part to do this without investigating properly an I want my account re,enstated with immediate effect I'm prepared to go to court an prove my innocence over this matter because this is not how you lead people to believe you treat persons fairly I don't see me been fairy treated

80

its vit that difficult i was deleted abd i do not ubderstand why.....i did read the rule and do not think i violated ant of them..i have been on here a long time....im never rude any sezual talk has only happened when both parties were playing along...i never use foul language,,,,i really just do not understand....if i upset someone im truly sorry and woul like a chance to apologize,,,,,,thank you glemm

20

Too many Scammers... I am new.. I had been hit by over twenty in one day.. As soon as they ask for money.. I tell them off. They are so tricky that they claim to live near me... Then they are away for work... I couldn't find a number to call anywhere... These guys are gone... They come back as some other fake profile.

20

Why is there always connection problems? This has been going on for years. I've heard others have also experienced this problem. Main reason I will not purchase the upgrade.

20

They logged me out of my plenty of fish account and could not log back in.I got deleted out of no where while just signed barley up on the site with in not even 1 hour and nothing on my profile was bad or even looking for a "fast hook up" I was putting serious effort into my profile and nothing I have done was wrong and next thing you know am logged out with no reason why...

I tried contacting Plenty of Fish and never got a response to this so am just going to report this to higher levels and as well alert all social media and online forums and all review boards against them.As far as rating, if I could not even give a 1 star rating, I would give them no star rating.

60

My filter is set for ages 30 and up, but some how i get these young 20 year olds. I've got nieces that age. Please stop, I feel like sooner or later im going be cursed out for even clicking to their page. I do enjoy this website but it's product is awful lately.

60

This is a follow-up email to mention that I cannot use the Viewed Me on POF. On Monday evening. The Viewed Me option just showed the same people in the same positions on the screen in POF from 7 pm Monday 14 November 2016 to now 12:30 pm 15 November 2016. The problem is likely to still be there. I have logged out of POF now.

I have added the link which constantly appears in POF after selecting Viewed Me each time: http://www.pof.com/whoviewedme.aspx. Is this a genuine fault or is it possible someone from the Administration Team could be locking the Viewed Me option for me? I have never had this problem before on POF. I do enjoy using the POF site.

20

I paid for a year of service in August of 2016. I tried to log on today and the account didn't resist. I have tried to reach customer service with no reply. The phone number provided has a full mailbox and will not except a voicemail. I have proof of my payment and did not violate any terms of service. I've been a member in good standing for over 5 years.

40

I deleted account to make a new one as I didn't like who was contacting me but that made me loose the option "Upgrade". I have to December 12 to use paid upgrade and I have sent over 6-10 emails and they only ignore me. More promises to add upgrade and change my complaint to something else. It's been 2-3 days and I don't have access to all the 80 people trying to contact me now. I ask of you to help me do this now. To add my paid upgrade and will be used up to the December date and then will never use POF again I promise that.

20

I am a person who has in the past had a profile on the POF site and was happy with the experience. I have been trying to re-open my account or open a new one but every time I complete all the requirements and hit submit your site starts me over again. This is getting old and as much as I'd like to use the site again I may be forced to go elsewhere. Please fix this or I will never have good comments about POF in the future.

20

I'm really disappointed that POF has forced a payment to add pictures. This is very disappointing and will eventually cause me to end my account. Normally when I logon I find it easy to get around, but not this case at all.

20

Someone has taken over my account. I've tried several times to contact POF with no response back. Please will somebody help me resolve this problem, so far phone calls to support have been pointless and I struggle to find accurate contact information on the internet. I thought that dating websites were legit, but now I am not sure.

40

I'm upset because I had a meme of being a scorpio that the site took down. There were 2 pics they took down. One of them I could let go because it was a body shot without my face. I was fully clothed, but my face wasn't in it. It sucks but I can retake that pic. The meme however, should have been allowed. I get hit on by a ton of guys that one have one pic posted and it's a meme. Why is that allowed but I can't have one? So ridiculous.

20

I cancelled my account with POF over a year ago. They still keep trying to charge my PayPal account. How do I get them to stop. Perhaps emailing Paypal corporate would help instead?

20

I cannot view my messages or use the menu icon, have not had any problems until about five days ago, it let's me login but I just wont let me click on my messages to read them. Plenty of fish is driving me crazy now!

40

Someone is using my profile with their image. I am unable to log in. Corporate cannot reset my password. I have no way of personally contacting customers service because they provide no phone number on their website. Have complained several times. Got no feedback from them, so I am resorting to this. Also have been feeding response from ladies posted from here on their profiles but live in Ghana. What kind of security do they have? Joke it appears to be!

40

Someone is using my pictures on the Plenty of Fish site. I have a wife and kids and need my pictures deleted from this site. Ive called. Ive email 3 different. Emails including replying to the welcome email. Ive flagged the fraudulent profile over a dozen times from a profile I made titled Plenty of Fish please help. I need these pics deleted. My next step will be police report and to seek legal advice. This should be a monitored site and should have Plenty of Fish customer service to handle situations like these. I need my pic taken down asap, is the fake profile. Please take it down, I have attached my id for identification.

40

You need to put customer service contact information on the Plenty of Fish site. Also I was able to do a username search on someone who wants to meet me after receiving an email. Now you have it set up so I can't do that anymore unless I pay for the service. That's not right.

40

A bunch of my buddies thought it would be funny to sign me up to this site because I'm recently separated. I don't find it funny at all please remove me from the POF web site remove my profile. Please get me off this site.

20

I type out a message and send it and it say's sent, but it's not sending. My messages are NOT being sent despite the system saying they're sent. FIX IT!

40

I got blocked by a female that asked me to set up a meet in Pasadena. I did, and set out to drive the 60 mile round trip, and tried to confirm the date on POF. I got a flash of what turned out to be a block notice, which I never had before and did not realize what it was before it disappeared. (Suggestion: leave the block message ON) I left a phone call and tried again to reach her through POF, when I got the block message and realized what was going on. I left a polite message that I was returning home, and "to have a nice day". Ever since, when I have gone to the trouble to compose and send an emaI to others, I can't find it in my "Sent " file, yet POF keeps sending more profiles.

60

I have an account but another user is using one of my pictures on there profile? Please delete this user. They stole my pic and are using my pic on there profile.

40

I logged into the site this morning after receiving notice that I had a message. I read the message, responded and logged out. I have tried numerous times throughout the day to get back onto the site but after login the site bounces me out. It has been approximately 4.5 hours. Solutions... suggestions?

40

I have been billed $81.40, (Australian Dollars) for something I didn't join and don't want. On my statement it appears as "RETAIL PURCHASE-INTERNATIONAL; POF.com, VANCOUVER". Dated 28/4/16. Please reverse this transaction, otherwise I will complain to the office of fair trading.

20

This is the 2nd time my profile has been hacked. I can't login at all. Doesn't recognize my email address or password. Has anyone been able to successfully contact POF corporate with a request to secure the product from future security problems?

40

Some one hacked my plenty of fish profile. It's under rock and the pic there now is not mine it's of a red head. Using my info also contacting people as me. I need this person off my profile. I want my stuff deleted completely and her sent off. I like this site but that's not right for people to do this. They took my pics off. But kept my info.

20

Okay I just found out my 15 year old daughter has a account and p.o.f under Bob Marley 4:20 and she also has a meetme account. She is 15 not 18 and I want her account cancelled deactivated whatever you have to do. The customer service at POF.com is of no help!

40

Someone from Blythevile, Arkansas by the name of Susie is giving out the wrong contact number. She gave out my personal number and I am not on POF. I did try to set up an account today to find out who Susie is b/c I have strangers sending me text messages. It is not the guys fault but my number is not for people from POF to text me. She should not have used my number.

She needs to stop and use her own number. It needs to be corrected. I am going to submit my real e-mail and it better NOT appear on your site. I am contacting you b/c I don't think it's right to give out people's phone numbers instead of their own when trying to meet up with others. I am a victim of fraud and my personal number is out there on your dang dating site. Please do something. Thank You

40

My ex girlfriend created a fake page and posted my pic on Plenty of Fish. I want it taken down immediately but support will not respond fast enough to my email. Why are they ignoring my request?

40

Plenty of fish charged my bank account randomly months after I deleted an account. I contacted their customer service department but they told me there was nothing they could do to refund the money. This has to be a joke, right?

40

I have found all POF.com users I have been in contact with are only after sex or are liars and cheats. Please discontinue my account I feel the POF.com site is a total scam and I would like a refund. However, in trying to contact them I only run into problems and have not yet talked to anyone on their customer service.

20

Someone please let me change my profile. I am unable to do so easily and feel so mad I could sue! This is the most frustrating dating site I have ever been on.

20

I deleted my account with you, and I still receive messages on my email. I no longer need your dating site because I met someone on their a few months ago was assaulted. He kidnapped me! I filed charges for domestic violence. His names is Larry Gay Sr so please don't send emails. I'm very frightened to be on another dating site thank u I even unsubscribed, and it still pops up on my email

40

I have met and married a lovely lady stop sending me email from your POF site for matches or anything else this matter will be taken further and reported to current affair who is well and truly aware of your site complaints and shifty business that POF does so legal action will be taken if I receive any more emails. Warning do not send me any more or ails or matches or anything else from your site the email address provided to reply to this is my lawyers email do not send any further response to my personal email address that you have as all of this is forwarded on to my lawyer. I have done the right thing and filled out the form on line stating I had met and married a lovely lady so do the right thing and do not contact or send any further correspondence from now and in the future.

60

What the hect is the world coming to when we can only find a date online? I've heard about a lot of people using these "dating websites" lately like Plenty o' fishes. Do you really think you are going to find somebody online it's like a meat market. Everyone uses fake pictures and only shares what makes them look better.

I am certainly glad I met my wife the old fashioned way (in person). It would be crazy to think about navigating the people who are on these sites today. I'm sure there are a few "normal" people but what about all the ones who are just wanting a fling or a cheap hook up. Let's get real people and call it what it is.

40

Typical tech company without a customer support number that's easily accessible on the POF.com website or a phone number. I was trying to find out how to contact them or where they were located and there was no record of an address anywhere.

60

What upsets me about POF.com is the fact that few people look in real life how their picture assumes them to be. I wish they had some kind of a rule that said you can only take photos from certain angles. Call it a "real picture" not this doctored up sideways mirror stuff that makes everyone look like a model. It's very difficult to find people who are honest about who they are and what they do.

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