Instagram Customer Service
Rated 1.85 of 5 Stars
Based on 188 Complaints

Contact Instagram Corporate

Toll free phone number: (650) 543-4800

Instagram is one of the world's largest social media apps for iPhone and Android. Common issues with Instagram include temporary blocked accounts, spam, registration problems, and follower complications. If you need to contact Instagram, the customer service phone number is 650-543-4800.

Now that Instagram is owned by Facebook, the best support comes through Facebook help pages for Instagram users. That is the best way to resolve any issues you may have. Some users report problems getting a response from Instagram, as most of the service is automated at this point. Unfortunately, this leads to accounts being restricted from one week up to a permanent ban.

Instagram corporate office is located at 1601 Willow Rd, Menlo Park, California 94025. The company shares headquarters with Facebook which is also located in Menlo Park.


Experienced poor service? File a complaint here!

Instagram Contact Information

Report complaints to corporate and get satisfaction

  • Instagram headquarters address

    • 1601 Willow Rd, Menlo Park, California 94025
    • Menlo Park
    • CA
  • Company website

  • 1-800 phone number

    (650) 543-4800
  • Better Business Bureau rating

    A
  • Customer service hours

    24 hours a day, 7 days a week

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Top Instagram Complaints

Browse more than 188 reviews submitted so far

20

I cannot log in to your sites because every password I create I forget!! I am not good with short term memory, and am severely restricted from participating in any form of online life. This causes unbelievable stress and frustration, and then I say or do something that is almost always misinterpreted by literal people. Please help me, or give advice besides the usual Go Away and Die.

20

This is the last time next I’m going talk to my lawyer about Instagram singling me out blocking me from commenting non-sensitive comments yet instagram is letting all other males write nasty sexual comments and letting females post nudes. Some one better contact me. That’s just a couple of hundreds.

20

I’m a instagram user 2 years. Been very nice. #1But being attracted by other instagram users mainly males. #2 receiving dozens of fake profiles I have details and is fact. #3 Is singling me out personally for a month now from other instagram users and they are commenting with nasty words yet I’ve haven’t said anything close and I’m blocked immediately. Yes I’ve sent feedback reported it as if it’s a technical issue weeks ago. And still being single out. It will stop with or without you guys is Cooperating no I don’t mean any disrespect to you hope you understand. Thank you Sincerely Mr. Liles

20

my account has been blocked from performing some of the actions such as liking others post..following others ….I request u to let me do best with my account and not disturb me....

20

My account was hacked can u please look into it lc.uord

20

I wish to make a formal complaint. Someone who claims to work for you is sending me derogatory emails about myself and my ex. They seem to know every detail that's going on, even though I'm not on Instagram anymore. This had been an ongoing issue. They claim to be my man on the inside. I know this may not be true. But they seem to know more than the typical user would. I'd like it to stop. This is why I was getting pissed off on your app. I would like to return to your app. But not while this harassment continues. Thank you

20

July, 14th, 2019
Deborah Marko
80 Seaview Terrace, #27
Guilford CT 06437
203-449-4951
Deborah.marko@yahoo.com
Deborah@deborahmarkophotography.com

Instagram/Facebook
1601 Willow Road
Menlo Park CA 94025

Dear Instagram

Two photographers are bullying me. Christina Wesly of Le Femme Boudoir, recently now in Hartford CT, and still in New Britain and Amber Jones Photography in West Hartford CT.
Amber Jones has many Instagram accounts and is actively removing me from #westhartfordboudoir. I have to keep reposting. It seems Christina Wesly does not post on this hashtag.
Quite a while ago Christina Wesly verbally told me at a CTPPA meeting that she had a boudoir session in Guilford, the town I live in. I asked her how it, the portrait session went and she said, not well. She then posted a Free Boudoir Shoot Instagram post in #Guilford along with a still life boudoir lingerie image in Guilford, as if she photographed it in Guilford. No person was in the image. I do not believe she ever had a session in Guilford. I believe this is in retaliation for posting on #ctboudoir and #Boudoirct, among other sites such as #ctboudoirphotographer.
Christina Wesly has been removing my images from #Darienboudoir and #Fairfieldboudoir at a significant rate.
Christina Wesly told me her husband hates his job, so she opened a photographic studio to try to move her business forward so he can leave his job. This is a motive to make sure I am out of the market. She is now billing herself as Connecticut Boudoir.
Amber Jones is now billing herself on Google as a New Haven Boudoir and has started posting in #newhavenboudoir.
These photographers are removing my images from #Westhartfordboudoir, #CTboudoir, #BoudoirCT and other hashtags such as #ctboudoirphotographer at an alarming rate.
Even with the removal of my images overall, they are gaining significantly on #darineboudoir and #fairfieldboudoir, even though I need to keep reposting them. They are re gaining more “Likes” even though she is of late using an Instagram service to attempt to increase her sales. My images are not gaining any “Likes” on #Ctboudoir, #Boudoirct, #ctboduoirphotographer, etc.
My best images are being targeted and removed from #ctboudoir, #boudoirCT, #ctboudoirphotographer and more. My images are tame compared Modelmayhem and windowportraits. Instagram sites. My images are tame compared to Christina’s Wesly’s images.
Connecticut is a very small state. Per the IRS website it is 7th in the country for foreclosures. That means that in a global economy, professional photographers in Connecticut need to work the entire state and beyond.
Like the rest of the world professional photographers with real overhead are competing with women, who get married, have a baby and buy a non-pro camera. They do not require professional pricing. They do not belong to the important professional organizations. They are very aggressive hobbyist and post large numbers of images on Instagram.
I had a Boston based photographer tell me recently she is working toward building her portfolio in CT, Rhode Island and MA. As she should be.
NYC photographers I would think can’t get away with bullying other photographers from hashtags because of the geographical size of the area. Why should it be allowed in a very small state like Connecticut with a much smaller population? Population of Manhattan in NYC is 1.66 million. The population of the entire state of Connecticut is 3.59 million.
As a former professional sales representative, I covered the entire state of Connecticut, part of Rhode Island and of Massachusetts. Suddenly, I can’t get a job and I am not allowed to advertise all over the state? I do not have a relationship to assist me financially, as does Christina Wesly.
In addition, I believe here is significant age discrimination going on in the state of Connecticut for jobs. I now have proof of that in relation to treatment I have received on a constant and consistent basis. Therefore, it is imperative that I am not locked out to the Connecticut market by these two photographers.
Recently, after I bloced every Instagram account of both of these photographers that I could find, I was still finding their images on hashtags all over the state on hashtags I post on. Because I did not want them strategically following me any longer. I blocked and reported every image I saw on any hashtags I post on. As a result, I can not download on my cell phone, and save images on my phone, and I can’t post on Instagram. I am also having significant issues with Facebook. The issue with Facebook is that an error message can not be eliminated stating that I need to recover the webpage. Recovery of the webpage is not occurring when following the protocol to recover the webpage.
I had a model stand me up twice, her name is Haley Samodel. I believe she has reported me form some of the model sites. She expected to maintain a professional photographic relationship after standing me up a s photographer twice. No other photographer will allow this. She begged me to come back and then stood me up again.
Note: With 25 years of inside and outside professional sales experience I find that most photographers, especially the women do no have any business experience and it seems they believe they that if another photographer acquires a client in an area they deem theirs, they think that the photographer is stealing their business. Christina Wesly grew up in the business and has never worked in any other jobs to my knowledge, got married without ever living on her own. I believe she does not understand how outside sales works. I would also say that Amber Jones does not know how outside sale works as well.
Note: My work is known for quality expressions. Christina Wesly’s work has horrible facial expreessions for the most part. Both Amber and Christina; s self-portraits can’t compare to mine. Amber Jones does not concentrate on expressions s as well. She did a training at CTPPA and never addressed this.
Christina Wesly has told me, like other hobbyist she charges $500 for a portrait session, does color correction, cropping if needed and then gives the client the negatives She does not do any retouching. This is known in the industry as shoot and burn. She only charges $100 for headshots. She needs volume to meet her personal financial goals. In the meantime, I charge a professional fee and I am competing with someone like this who is removing my imaging and blocking me on Instagram.
I had written a long complaint on Instagram bullying through the help center and lost it before saving it last week. Then I suddenly had not ability to access both Instagram and Facebook.
Please advise.

Thank you!
Deborah

20

I got Instagram about 1year ago mom did not approve so I stop using the plat form and my mom found my account and says she wants it deleted if it is not deleted she will make a big deal, about under age users being able get and Instagram account. I thought if I deleted my g-mails that it would delete my accounts and I was wrong my account is some thing like sutterminer_27 it has photos from national sisters day, 4th of july at cam PiPi and so much more if you need more information I was dming Brent West if that helps my other account just have my in white overalls and my coment was "lookin like a cowgirl" I think. thank you for your time and future effort.
sincerely Xochitl R Subia

20

By mistake I sent one of my post into Archive and I don’t see anything in the archive. Can I restore my post? Also can Instagram create a way to switch photos without deleting the post. When u press edit the only option you get is to tag someone or change the caption/writing
There is no switch photo option.

20

Dear Concern,

It is to request you that we are user of instagram for a half decade, it plays not only integral role in communication among our lives but also a luxurios for entertaiment purposes.
Someone make fake ID named as "iram9630" on an instragram of my family member, he/she has being used for a fraud or illegel activities which cocause to spread out choas or anarchy in our society as well as create major cruelity in my family, it is notified please remove that Fake ID.
We shall be thankuf to you.
Feel free to contact my official & personal email ID (alijutt.najfi@gmail.com)
(ali.raza@pitb.gov.pk)
The pic of said insta. ID is attachees herewith for your reference.

Best regard.
Ali raza

20

Are you guys just gonna sit there and let everyone get hacked with no way to stop it, they have our sensitive information and nobody wants to make new accounts because we have important things on there and they'd just get hacked anyway. There have been so many complaints and you guys haven't even done anything about it, you act like it all fine but it's really not.

20

suddenly account disable error showed unable to user found my mail krahat873@gmail.com and user name krahat873. kindly restore my account

100

I dont know why my instagram account can not be login from my device i.e iphone as it showing an error in login
I m realy upset by this thing
Please help

20

I've been waiting over days, I try create new account, since @todisneyfox been disable, thanks to budderball!!!!!!

He's responsible this to communication to Instagram users.

I have problem now I can't create new account!!!!!

I disagree to be violating terms

20

I've been trying to send a simple message to Melissa Benoist, Supergirl and your system keep blocking it. there is nothing rude or crude about its just a simple greeting to her and her co-star Katie Mcgrath, Melissa is sitting on Katie's lap and and they are smiling. There is nothing rude in my comments it entails only a greeting as follows:

Supergirl is Carol Susan Jane Danvers, whilst Supergirl is Super Lena Luther is Daper meaning calm, cool and debonair...

Does that sound disrespectul. Most of these famous ladies have liked my funny and daper comments including Jenneifer Love Hewitt when I make a play of words on her poingnant and extradnory middle name. When you see her she exudes nothing but love in a Lovely, Voluptuious Cleavage Intense & Heavy Breasted Young Woman., who has great Sense of Humour.

H. Kennedy

20

My account was hacked a week ago I have sent all the requirements Instagram have asked for. My account has been reported to Instagram yet Instagram are just sending me around in circles and the problem is not being dealt with and now they are failing to respond to me

20

there is a site bbtfootwear on insta , it has taken money from me for shoes , non arrived I have messaged them several times asking for info , they have ignored all correspondence and now have blocked me , I think this is a fake site taking money for goods which never arrive .

20

There is a page on instagram by the name of "truedealers". I bought hotstar premium account for 400/- from that website and they sent me account details of 2 people with password and when i used that i couldn't browse premium content. I was shocked by their reaction when i asked my money back,they muted me on instagram. I want my money back and it would be nice if i get details about the name of the admin.

80

I think that you should be able to change the order of posts with multiple pictures and delete/archive individual pictures out of the post. This way, if you like one of the pictures in your post but eventually don't like another one, you'd be able to change this and would cut back on archiving whole posts.

20

My friend Cheryl Lynne Morrell has been hacked. Someone has placed porn on her page with the name on the header of Nikkygillette. https://www.instagram.com/nikkygillette/ She and many of her friends have tried repeatedly to get this porn removed from her page. She does not know who Nikkygillette is. Please get this porn off her page.

I also tried to file a regular complaint but the page would not accept my complaint for some reason.

20

A picture I recently posted mysteriously got deleted and I am not very happy about it. I would like for it to appear back on my account.

20

My Instagram page, the search page and the home page would not load or would not load new posts so I uninstalled the app and reinstalled it. When I tried to log back in, every time I put in my username and password and click log in, it tells me I am having connection issues but all other internet using apps on my phone work perfectly fine.

40

I have never posted anything political on my page until recently, and I posted a picture in support of President Trump. Now I feel like Instagram is messing with my account. My number of followers drastically decreased almost immediately..Although, each day in my notifications it shows that a ton of new people are following me, yet the number on my profile never increases. I have heard of this happening to multiple people and conservative based accounts. This problem NEEDS to be fixed, we feel that Instagram is discriminating against us.

20

The adds that sell stuff on instagram are mostly dodgy ,you should be accountable instagram !!??!!4 family members have been scammed and myself .so could you imagine how many people out there have been scammed on instagram

40

I have 2 problems
1)I am not able to resize the image which I want to upload on my Instagram story.
2) Story which I upload on my Instagram is doesn't disappear after 24hrs. That means I still able to view my 2 days ago's story also

20

Hi,

I am not able to upload any picture on instagram. As when i upload, then it gets successfully uploaded message.

But within 1 second it gets deleted. Instagram did not even send me the notification that you are blocked or something nor someone reported my profile as i posted only decent pics.
Please look into it, this is hampering my instagram profile.

User name:- piyush_malhotra_25

Thanks and regards,
Piyush malhotra

20

My account disable
Not any reply for lot of mail

20

I have researched the use of Instagram and realise that there are people who follow and unfollow. I also realise that there are healthy habits to grow one's account. But I am HIGHLY SUSPICIOUS of the fact that my number of followers has stayed within the EXACT same range for 6+ months. I think it's fixed. And I think Instagram is the only entity able to do this. How is it possible, with new followers all the time (and I have to accept that at least some of these are genuine followers), the number of followers to my account stays between 68-72, usually under 70? It's statistically unlikely. PLEASE UNFIX IT! Otherwise Instagram is just corrupt.

20

Every 4th post on my feed is an irrelevant ad. Stop with all the ads. Don't become facebook

20

Sir, my account to be closed, as it is being used by someone else, also someone changed user name and also changing hand set also.
So requested, please close my account of email swatisuthar2002@gmail.com

20

Someone has made by fake account. And sending wrong and dirty messages to different people some are my friend and some I don't know.Those who made my account blocked me so I told my friend to report that account but it is not useful I also complaint in install help centre but they also not took any strict action against it. Due to this fake ac many people are calling me that shy are you sending this wrong messages but it is really send by the person who is using my fake account. So now please take some strict action against it.I am send the fake account. In picture

20

max_christofides

Max Christofides
Ilfracombe/19/Luton/Surrey. SnapChat:Maxchristo199

given the threat the above instagram user has made( and is now on youtube)
why would you permit an account for this abusive person ?

20

mistressdomme123 on your site lures people in with sexual fantasies and starts corresponding via e mail and private phones with discreet info and turns around and blackmails the people she meets on your site...mistressdomme123 is blackmailing me as I speak and think you should take her site down on Instagram to ensure she does not have any more victims...her e-mail is steph.cardmor@gmail.com if that helps you out

20

How can someone access my account from a different location without me getting any notification.

20

Respectfully i want to say that Instagram is too low in its guidelines. I want Instagram to please tell me that why they deleted my comment. And if you are saying that this disobey our guidelines than please tell me if a person can say that Indian army personnals are dog and still you didn't delete their account and a another person is also saying that Indians are bloody loosers and you didn't do any thing and yes they also belongs to the India but if i tell them that you kashmiris are bloody loosers than you deleted my comment.Ok clear me onething country is more important or stares are more important. Seriously same on you guys. Reality is this that you are real bloody loosers.

20

I have just received notification that my instagram account, @stat_babydoll was disabled. This comes after yesterday, noticing a page @the_hoe_preacher tagging me in an abusive, bullying post shaming my body. I have lipedema so my thighs and butt have more fat distributed than others. This fat is unable to be lost without plastic surgery. I promote body positivity on my page so that other's can see its ok to be different. This guy posted things saying I should cut out my thighs, that I look like "bubble gum left over under a desk", totally making fun of me. I contacted him nicely and explained that ive lost over 100lbs in the last couple years and that's what happens, skin sags. Its natural. I asked him to remove my photos and he refused. I contacted Instagram to remove for property violation and DCMA takedown. Instead, my account was disabled for "violating terms". Instagram has a reputation lately of deleting plus size accounts and removing posts similar to what smaller fitness models post. But everything is over sexualized with plus sized women. Instagram needs to be consistent in its takedown process. I was disabled because someone bullied and shamed, harassed me. That isn't right. His page still exists and im still on it after several copyright reports, as well as harassment and bullying reports.

100

My complaint is that anyone make my fake account and uploding my pics on that A/C my real id is @muskann_2707 and that fake id is @alfazenster
Please help me block and remove that id from instgram

20

I have been getting new followers for days on end and I have taken pictures of these followers. What Im concerned about is the number of followers on my account keeps dropping so this does not reflect the number of followers that keep signing up to follow me. I have filed a complaint about a month ago about this and no one has followed up with me so Im contacting you again. Please respond.

20

How do you let someone just hack into someone else's account? Where are the safety features? How does someone just take over my account with my friends, family and coworkers? With all of my pictures? And all I received was an email that someone changed my password!! And I couldn't even revert it... https://www.instagram.com/chadwick__9l/ This link will take you to my hacked account. PLEASE DELETE IT. I know I will never get my pictures back again. I don't want anything to do with Instagram or Facebook after this incident. I am going to DELETE ALL of my accounts on ALL social media platforms ONCE THIS HAS BEEN RESOLVED. I am livid that this could happen. I had Instagram FOR YEARS. I just started a new job and my new coworkers were added as friends on this account. My email associated with this account WAS jessy238@aol.com. Now it was changed to chadwick90@hotmail.com? Or something along those times. I DO NOT KNOW WHO THAT IS. Just DELETE it all SO I CAN BE DONE WITH YOU AND FACEBOOK. Done with all of social media after this. I plan on deleting every single account. Please let me know when this has been done so I can delete Instagram.

A very dissatisfied customer who will NOT be returning to your services,
Jessica Tenaglia
347-906-0153

20

Every time I try to log on, someone has changed my password. I am notified up to 20 times in a day to use my code to get in. I'm not to one trying to get in. What's going on with your Piece of Shit security. I'm sick and tired of this. What type of perv is out there just to look at my grandson's photos?

please cancel my account with you. spl0815,

I have never dealt with such a crappy servicer in my life and yes I am in the IS industry. This looks shit written by India.

20

Instagram account hacked and facebook/instagram help centre is a joke. The info to report a hacked account is old and non existent from the so called help centre. Delete your facebook and instagram accounts because there is no security and definitely no help when something happens to the accounts.

20

There is page having name `funofmandeer' 7 hrs ago they posted a videoin which therr is wedding car video.this video create harrassment and hurts personal feelings. So , i request to Instagram please remove this video asa. I attached the one snapshot of this video. I ll be thankful to you.

20

Why is temporairily blocked me. I was not using misuse of instagram. Please solve this blocked.

20

Id name" sova_xanm " Using my pictures as their display picture. Kindle take an action on that as soon as possible. I m not a celebrity or i don't have an open account. Please help me . My id is i_n.o.o.r_

20

Glame fame ek account hai jo logo ko msg karta hai for shoot n advertising k liye logo ko woh hier karta tha badi amount bata k ....isme meri sis bhi fasi thi or unhone hum logo sae contact kiya or paise k liye demand kiya or bola ki mai aapko shoot duenga or aap thoda sae paise bhaaro jo humne bhare or woh wapis high amount k offer kiya shoot k liye aisa hamare 15000 loos gai....jaise hum fasse waisa or koi na fasse so aap plz aaisa account search kare ye kon hai

20

Could you please lock the account bspsmemes as it is using our BSPS logo and the account is being used to bully children that are showing in our childrens society.

I cant get into the account but as they have not accepted my request. I am told that they are using cartoon characters ie Sumo wrestler and replacing the head with one of our children which is totally unacceptable.

I ask you to look at this immediately please as I have children on the telephone crying.

20

My account is hacked ive complaint it about 20 times but ive not got the response ive also submitted the documents and also ive filled the form of impersonation of account but nothing worked the hacker is nisha.pawar_ i request you to take a strict action against it as soon as possible.

20

Regarding recovery of messages

20

I created an Instagram account a few weeks ago. It was a place where women (or men) could go and send posts about people who sexually harass them on the internet and I would post for them. (The idea came to me after being harassed several times myself). This mostly included unwanted solicitations to their Instagram inbox or unwanted pictures sent to them.
Any post I uploaded, I first asked permission from the user. Also, no inappropriate pictures were posted that weren't blocked out. It seemed to be getting a lot of activity and people felt they had a place to go to call out these users who were sexually harassing them online.
Two days ago I got a notice that my Instagram was deactivated, no reason was given why. I just no longer had access to the account. I was given the option to report it if I thought it was a mistake, which I did. I then got a notice stating the following: "FOR SAFETY AND SECURITY REASONS, WE CANT PROVIDE ADDITIONAL INFORMATION ABOUT WHY YOUR ACCOUNT WAS DISABLED. WE APPRECIATE YOUR UNDERSTANDING, AS THE DECISION IS FINAL."
I looked through their terms and didn't see anything I violated. I'm wondering if the men sexually harassing these women saw their posts and reported my account. If so, Instagram's reporting system is broken and needs to be fixed.

20

the location of my mobile if on but the location is not work in instagram in story and post also

20

I am having issues with my account I keep getting temporarily blocked on Instagram I can't comment or tag my friends please fix this issue I'm not a spammer I just want my account to work.
Thankyou!

20

There is a page name @rvcjdank. Admin of this page is posting such types of posts that are effecting to Sikh religious. People are commenting to delete them or abusing them daily but admin doesn't take any actions and just post new as well. It's a huge request that please check this page or if you can remove it than it's a slap on his face. Or you can do anything related to this than please because posts are getting daybyday worst.

100

My username is 305dion i did the appeal within the app for two months no reply

20

One of my instagram accounts has been hacked and I have tried recovering the password and I sent Instagram a email weeks ago and a couple of days ago they haven’t done anything at all so I want to make a complaint.

40

Good morning,
my son age of 13 years old has been abused by a fake identity on instagram service.
the fake identity called ts_.ibratv made proposal for a gift asking my son to call an over-tax phone number.
my son aged 13 years old didn't identify the scam and called the over-tax number.
in addition, the scammer threat my son to pay fees as finally he discared the thread.

can you please inform whic information we may provide to make this scamer stopping its illegal activity.
thanks

20

Sir they r using my pics nd this side is not appropriate
And all the non sense type of pics r there please help me to delet this photos

20

I have to login my instragram account but I dont remember my password. ..I tried alot to reset password but SMS option is not helping. ..email option is also not usefull because I dont use that email id now...and not linked with facebook as well...I need my accouny back....please help me out ...I am trying from last two days. ..please kindly do the needful.

20

Ive reported everyday for over a week that someone had hacked my account changed the name and email on the account are using photos and videos on my CHILDREN!! On the account still ive heard NOTHING from instagram its disgusting and i will be taking this further if its not dealt with
Ive attached a pic off the acvount to this message please please help this account get removed or atleast the pics of my kids!!!!

20

TERRIBLE. I have been receiving the error "couldn't refresh feed" for 72 hours now and have yet to receive ONE response from reports made. Customer service is non-existent it seems and of course as we all know, why the hell would you NOT have pics show in chronological order? Stupidity ...

20

Hi,,, please verify my instagram account... please...

20

STOP PLAYING GOD WITH PEOPLES LIVES & CONTROLLING WHAT THEY SEE
I have made this viral and it must stop corp takeover of the internet WHO DO YOU THINK YOU ARE :( Blocking me for showing love to our followers :(

20

Someone using my photo and name and continue using a fake id of my name and pic plz stop it

20

I suspect my Instagram account has been hacked, since I cannot access it anymore. Not only that, but it appears the account has been deleted / suspended for some reason. I contacted the customer support. They responded after 2 days, gave me a number, asked me to provide a picture showing my face, my user name and the number in the e-mail. I sent the picture and got another answer stating that my account has been restored. Nada. No restoration whatsoever. I contacted the customer service again, showing them the entire chain of previous e-mails. Guess what? They asked me for my e-mail again, as in my very first exchange with them.

This whole exchange has been going on for about a week now, maybe a few days more. I am sincerely hoping they will not make me go through the whole process again. Also, they would not give me an answer as to what exactly happened to my account. I am not famous and I do not post what they deem to be "inappropriate" content either. I have no idea what is going on. This is very frustrating, as I put a bit of work in curating that account. Gah!

60

I love Instagram. I have almost 800 pictures on my account. 2 days ago I went to get on Instagram and my account was logged out. They sent me a confirmation code for security purposes and when I typed it in nothing would happen. My friend told me that my Instagram account is no longer on there. I'm really upset because I don't want to loose all of those pictures that held so many memory's. Please find a way to fix this problem. I'd appreciate it.

20

I am aware of the topics and rules of children having a Instagram account under a certain age. But what is the criteria regarding the actual content? For instance giving demonstrations on make up use under the age of 11. This is really pushing the boat out and not very protective at all.

20

I use Instagram an extreme amount. Having a larger following base for my business allows for me to stay busy, meet new clients, and network. Please remove the temporary ban as you are effecting my business. Nobody from support has written me back, even after reaching out several dozen times over the last month.

20

I've been blocked for liking pictures too fast. And my question is how long does it take to unblock a account?

20

My account was hacked. Hackers changed the name and put ugly sexual description under it and using my photos followed 4,000 accounts from my account. I have reported the issue of a blocked account to Instagram Team. They send some steps to followed and I did. I have send them verification photo and so on. Instead of acting on it they disabled my account. Then they wrote to me that I was not following community guidance. Surprise, It was not me, but hackers from my account.

After providing all details when I created my account and how, Instagram Team apologized and unblocked my account. However, as they are really unprofessional, they forgot that account was hacked and returned the account to hackers. As email and password on it was changed by hackers. I cannot access it and it is still open with not my name, ugly sexual description and my photos. I have submitted several hacked account reports to them. No reaction! I have never see so bad customer service. What is worst it feels like you are talking to robots! I really do not know what to do and how else to make the issue know.

20

i have been temporarily blocked from liking photos on Instagram. What did I do to deserve such terrible treatment?

20

I have been blocked for 24 hours at first, then again blocked after giving around 40 likes only, why is this? And do tell the rules again,

40

I was liking someones photos then suddenly I was blocked. I liked 3 photos in a row and that was over 2 weeks ago. I still can't like any photos. Can we please get this fixed.

40

Instagram has disabled my account. I started selling makeup products on Instagram 2 months back. I never spam anyone and neither do I repeat my posts. I am ready to give you all my personal information and documents required but please activate my account. I worked so hard to get 600 followers. I do not abuse anyone. You can check all my chats with each and everyone. You can check all my posts but please return me my account!

40

I was was temporarily blocked from following since 30 hours ago by Instagram customer service. I hope they can rectify my issue because I was just following my friends with no bad influence.

80

Hello fellow Instagram users. I am writing because I am baffled as to why I am "temporarily blocked" for "misusing this feature by going too fast." What does this even mean? I have been a a loyal, honest, responsible Instagram user for a while now, and my habits have not changed. I have never posted an indecent photograph, heckled, or stalked anyone. I am simply photograph who posts one photograph per day, and likes pictures from my own feed. So there's a penalty for scrolling my feed, or liking photographs too fast? Is this a new thing?

Anyway, I feel my blocking was done in error, and I welcome the any administrator from Instagram to please review my history, paper trail, and whatever else is deemed efficient to see I am a user that poses no threat to myself and anyone else. I would love to be able to use my account - I have a lot of flowers that enjoy my photographs, and a follow a lot of photographers that I would like to like and comment on. Thank you in advance for resolving this problem and helping me finally get in touch with someone at Facebook or Instagram who can solve my problem.

40

Instagram blocked me from publishing links and certain "types of content" for no reason at all.

20

I was following people and the terms of service say that the cap per day is 200 people correct but i followed around a 120 people and i have been blocked from following until Saturday the 30th. In my opinion this is ridiculous i understand that Instagram is trying to prevent bots on Instagram but at the same time there are actual people trying to grow their account. I'm just a normal user.

40

I am blocked from unfollowing people who randomly end up on my follow feed. I don't follow these people they just add to my following list. Please fix this. I didn't do anything wrong and now I have 77 that I am following when it should only be 32. So, I don't know why but if you can help me contact Instagram so they can remove this block I can fix it.

40

I use the social media sites Instagram and Facebook everyday and I have been blocked from following users on Instagram until next Sunday. I have over 6,000 followers and are following 3,000. I believe I may have been mistaken for a bot as to why I have been blocked for such a long period of time. I am requesting an unblock, please and thank you.

40

I tried logging into my account but I could not remember my password. I tried resetting my password only to be told that I violated Instagram's TOS. I then tried to reload the app and log in via Facebook which told me that I was no longer a member. After clicking a link to notify Instagram of the issue, they requested that I provide a code (emailed to same email associated with the account) holding it with my face shown. I requested a different way to verify but they ignored my request. privacy aside, when i signed up, I never showed my face. This seems like a way to abuse my right to privacy with no clear indication of why it is necessary. I also never received any response to what the infraction was. This is by far the worst service that i have ever from any company in all my years of business.

20

Suddenly I was logged out of my Instagram account. I eventually managed to reset my password and log back in. But all my photos have gone. The page is empty. It also says I have no followers and am not following anyone which is totally wrong. I want my photos restored and my followers and the people I am following, at once. I shall take this further if it is not done within 3 hours. I have tried emailing Instagram but do not get a reply. I want everything back. I am presently consulting my solicitor re this and will take it further even to court if I need to. I want this matter resolved asap. My legal advisor has advised me that what Instagram have done with my account and photos is illegal
Please help me get it sorted within the next few hours or the case will go to court and the media.

40

Very dissatisfied with being blocked on my business page when adding follower to our page. No support when you report the something isn't working feature. And as I pay to advertise on Instagram you would imagine they would sort out the issue or contact you quite quickly, but that is not the case. It's been well over 24 hours and my account is still temporarily blocked. Very displeased with the lack of support and service from this company.

40

Every time I go on instagram it stays on the posts screen showing the showing the sign that it's loading for three seconds then it seems me back to my home screen. It been doing that for a few days now and its very annoying because I don't want to have to get a new account,I also don't remember my password for this account I have currently. Also I deleted instagram once but my old account it's still there and I want it deleted. I can't load that account because I don't remember the password for that account. Please fix these problems.

40

My daughter who is 12 years old, is being contacted, by someone who is 29 years old and commenting on her pictures with inappropriate comments? I have messaged him on Instagram but he has now blocked me? If this is not sorted I will be contacting the police as this is a disgusting matter! My daughter is obviously being groomed by this man and I want it sorted?I have attached one of the comments he has put? Please help as this is a very upsetting matter?

40

I was still logged in my instagram all last week until yesterday afternoon. I have been temporarily blocked when I haven't liked many photos. I want to be unblocked as I have photos of me, my partner, my stepsons and my family.

40

I deactivated my account a little over a week ago and the next morning i decided to activate it again and i noticed ALL of my pictures were gone. I was told that none of my pictures would be deleted so i ma very saddened and confused why they would be gone. I've reported it more than 100 times, tried logging in and out, deleting the instagram app, changing my password and that hasn't done anything. Any help please!

40

Ive been blocked from unfollowing people but those who i am unfollowing are people who I've never seen before. Someone hacked into my account and changed everything and added more people that I don't want. Please may you change the setting and get my unblocked. I believe this is a temporary ban.

40

I cant see my own posts. 3 pics which I posted 2 weeks just disappeared from my account. I checked it from my friend's account and others can view all the posts, but I am not able to.

20

I've been temporarily blocked and don't know why. Now I see many other users have this same problem. Will they fix it?

40

Whenever I try to comment on any post, Instagram always blocks me for 24 hours or so. And it is happening to me every freaking day! I can only like but not comment! And whenever I report about it, there is no action taken. I want this to be fixed.

40

I've been using Instagram for a few months now, and so far I have not had any issues. As of a few hours ago, however, I noticed that a few of my pictures have been deleted without my approval or doing so personally. I don't know how or why this happened, but I'm very upset. I initially did not want to use Instagram for reasons like this, but I ended up doing so for fun. All was well until my picture count changed from 77 to 75. I don't want to lose anymore, and I would appreciate it greatly if those pictures were returned to my profile.

Thank you kindly for your time. Hopefully, this issue will be resolved soon.

20

It will not open on my cellphone. All my other apps like twitter and Facebook load. I tried to uninstall and reinstall it and its not working. I have a windows phone and it said I could use the beta one for instagram. I do not know how to fix it.

40

I was hacked I don't know the person at all but they some how changed everything about my Instagram account. I emailed them a hacked profile help request forum. They couldn't help me since the email and everything else was changed. There were pictures of my cat that passed away and due to error updating my iPad I had to factory reset and lost everything. They don't care about privacy like it says they do. I'm heartbroken by this.

80

Someone is using my name and my picture as his or her profile. I need to get them deleted asap but Instagram is not responding to my support requests, emails, and flags of the profile. Where the the customer service?

20

I've opened a new Instagram for my business after following a little under 100 people I get this pop up that I've violated Instagram terms and that I'm not able to follow other accounts until Sunday. It's Thursday. Instagram literally grounded me for barely using it!

20

Help me! My account is banned from the instagram center because I changed my password many times.

40

I need major help this boy hacked my account and I need him off of Instagram bc he is harassing me and when I block him he threatens to post something really embarrassing all over social media. I need him to be off Instagram. Immediately. We used to be friends but then he did something really rude so then I blocked him and he hacked it saying if I don't unblock him he will post something really embarrassing. His account is clear and if there is a way make sure he can't get back on to hack it.

40

You know I'm just kinda ticked off because I'm trying to DM w/ my new friend and I'm trying to send those hearts to him and it's only letting me send 1-2 at a time until I get a reply. Sometimes I would just like to be able to blow up his phone with hearts, is that really too much to ask?

80

I had an account with an outdated email and someone tried to log into my account. For security it had an email sent to my outdated email with a verification code but I was unable to get a hold of it since I no longer have that email therefore I was not able to get the account back.

40

Every time I like a picture, it tells me I have been blocked. How can I fix this?

40

I am writing in utter sorrow and sadness. It's been a year since I have lost what meant so much to me. My account got hacked and Instagram didn't respond to my evidence. I put so much effort into that account I just can not describe my feeling the moment since I got hacked. I feel so bad and let down I just couldn't believe the security and communication level would be so low. I really hope Instagram pays not only me but everyone a price who they have failed to return what's rightfully there's. I just want my account back.

Before that, I reported an account for impersonating me and it is still up. I also reported an account multiple times stalking hurrahing and cyber bulling and it is sill up. And I believe she is the same person who took all my pictures to make a fake account.

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