Flickr Customer Service
Rated 1.64 of 5 Stars
Based on 14 Complaints

Contact Flickr Corporate

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Welcome to the Flickr complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against Flickr online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the Flickr corporate office? We have the mailing address, phone number, and email address listed below.

Experienced poor service? File a complaint here!

Flickr Contact Information

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    Toll-free number pending.

  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top Flickr Complaints

Browse more than 14 reviews submitted so far

20

Where are my old albums, you have made this very difficult

40

Always going down, hiccups or other PIA problems that NEED to be taken care of! Used to really like site, now I just think it sucks crap!

20

I use to enjoy going on you site and getting the odd photo,s that I wanted.."BUT" I can no longer get on these pages..No Matter what I do I am asked for my E mail details.I put it in and ir is rejected..I put my mobile phone number in and it does not like this at all..After a GREAT Deal of tapping away I finally get a Code number to put in off your selves and it is R E J E C T E D ....What do I have to do I am STOPPED at every turn by Llickr and I really do not know why....Also I "CAN NOT" Down load Any Photo's down to you I do not have the equipment or have the skill to do it.. SO How can/will you "PLEASE" Help me out..Or do I have to kidnap a Five year kid Or Go back to Currys PC World AGAIN I have had so many problem with this computer and been back so many times some people think that I work there. What ever can I thank you. MY OWN Email is andrewberry40@outlook.com What ever you think it is It is Rejected so if there is one you have I Do No Know What That Is.....
You have no idea how hard you make it to contact you when you keep rejecting everything....

20

I have recently signed up and paid for a Pro account which was working just great. However when I try logging in via a browser I get the attached message. The app just shows what looks like a blank account.

My initial enquiry via help@flickr.com was most unhelpful, as you can see from the below quoted response.
Given the automated response to my email says that's as a Pro user i am in a priority queue, the response time is days and not hours, which is really poor.

I am now left waiting for a response to my latest email to Elizabeth, which was 48 hours ago.

Could you please advise how to resolve this issue and gain access my account.
Regards Shaun

Email quote -

"Thank you for your response Elizabeth.

This is very disturbing, could you please advise why, without any forewarning my ShaunbondP3 account has been deleted? This account contained over 10,000 photos, hence the reason for Paying to 'go pro' and secure my photos for prosperity.

The other account is nothing to do with the account ShaunbondP3 and as a result I am not interested in that account.

My main and only concern is regarding ShaunbondP3 and where my photos have gone. I have paid for a service of which you have for a yet undisclosed reason have removed.

As you would expect I am greatly disturbed by this and would appreciate your considered explanation regarding why this has situation has arisen and how it is going to be resolved.

Regards
Shaun

Greetings Shaun,

Thank you for reaching out to the Flickr support team. I would be happy to assist you with your needs today.

it looks like the account that you are talking about with the username 'ShaunbondP3' was deleted by the system. There is nothing I will be able to do about that.

I did a little more searching and I found this account https://www.flickr.com/people/75885343@N05/. The email address linked to your account matches the email address you are contacting me from. There is only 1 photo in this account. I do apologize, but the most I will be able to help you with is giving you access to the active account. If that is something you would be interested in doing, please let me know.

I am looking forward to helping you, and I will be waiting to hear back from you.
Sincerely,
Elizabeth
Flickr Support"

20

Flickr sucks with their new fees and they will pay.

40

I have written before. The flickr app is functional sporadically at best.
There will be a notification notice but it does not open open with updates for posts or notifications. I use chrome and edge browsers. Century Link is my IP. I am using an iPhone with Verizon as my carrier.
No problems with other apps or streaming to my Sony TV.
The PC version works fine.
This has been a problem for a long time. If it continues I will be seeking a refund on my "pro" account as I am not receiving value.

Michael Berry

mibyph@aol.com

20

Still complaining about flickr - as I did earlier this week. The service is abysmal, any other organisation would have folded long ago. How they manage to stay in business eludes me.
Poor connections, loss of data, . They sa flickr is neat!! They must be living in an alternative universe.

20

I purchased 3 micromax led tvs in your site in 2016 middle. one led 40inch smart tv purchased on 4.10.16 now its board dead. They told warranty is expired. But I have one plus two year warranty in all tv's. We dont know registration procedure. I faith on your concern. so still i am your strong customer. Please solve my problem. Thanks.

20

I have my a/c with Flicker since last 4-5 yrs, auto renewal was made and payment was charged to my credit card
But, all my pictures about 1200 pcs. are washed away, I do not see any picture on Flicker
Secondly, I have closed my credit card which was charged,
Kindly restore my pictures,
Thanks
Zee Shaikh

40

My son in law told me to sign up with Yahoo (Flickr) so I could receive photographs of my granddaughter on the opposite coast. I signed up with Flickr and all of a sudden now I have a Flickr account with absolutely every photo on my phone displayed even the ones I had sent to Trash. I am horrified! Flickr also said two people were following my photos. I cannot believe this.

I tried and tried to get back on Flickr to get them off but your website seems like it is only for experts - not me. Will you please terminate everything that has to do with me and Flickr and Yahoo. I don't want to be associated with people who act as irresponsibly as you do. It has caused me a terrible amount of anguish to have my photos out there, when I was just trying to view my five year old grand daughter.

40

I have been unable to access my Flickr account for over two months. I have requested assistance in this many times, using your "Topics" and "Sub-Topic" forms. Your automated response has not been useful, as every time I try to log in to Flickr, I get the following message, "We're sorry, but there's a problem. Here's what going on. That email address is already associated with an account on Flickr." This message does not allow me to move on to anything! It remains on the page no matter what I try. I have no trouble logging in to Yahoo, but I cannot log in to Flickr! Please help. I don't like to complain.

60

The last two days the stats on Flickr showing on my account are incorrect. Photo's loaded on one day show say 9 views for that day but say 70 total views. The number of views being recorded therefore is incorrect as not all the views on a given day are being recorded as such. There have been similar problems with the stats information in the past. As a Pro status member I am paying for this statistical information and would appreciate it if I could be confident the statistics I am receiving are accurate. This is my only real complaint about Flickr.

20

After changing my email address i'm no longer able to see any of my photo's, they are there as I can search using my user name and i'm getting emails to tell me that I've new followers etc.. they failed to reply to a complaint I logged months ago and still no access to my flickr account.

80

I love sharing pictures on Flickr. Its easy, fun and the best way to showcase your pics to the world. I use the app on my iPad and it is a very convenient way to use. Its is an easy connect in the media world and one can share pics with active members of Flickr. I like the editor option on Flickr that enables me to make changes to pics and add details if any. I always use Flickr and don't find any other better than this. Flickr has the option to even save guard your photos which I appreciate. I would definitely continue using Flickr and would make sure to suggest this to others too.

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