YouTube Customer Service
Rated 1.84 of 5 Stars
Based on 115 Complaints

Contact YouTube Corporate

Toll free phone number: 1-650-253-0001

YouTube, LLC is an internet and video hosting service. Since YouTube is owned by Google its employee profile is vague. In 2014 advertising revenues for YouTube were reported to be 1.1 billion, according to Variety Magazine. Their slogan “broadcast yourself” describes the vision of the founders.

If you need customer service the website is very user friendly. Although, the only number listed for contact is the fax number which is 1-650-253-0001. This is why people choose to file their YouTube complaints online. Three former PalPal employees, Steve Chen, Chad Hurley and Jawed Karim are the founders. The current CEO of YouTube is Susan Wojcicki.

You may mail a letter to them to register feedback at the corporate offices: YouTube, LLC, 901 Cherry Avenue, San Bruno, CA, 94066 USA. The customer service available through the youtube website is extensive with a Welcome, Help Center and, not surprisingly, based on a myriad of youtube videos. These videos are available in over 60 worldwide languages. Also included are customer helps about legal safety and copyright.


Experienced poor service? File a complaint here!

YouTube Contact Information

Report complaints to corporate and get satisfaction

  • YouTube headquarters address

    • 901 Cherry Avenue
    • San Bruno
    • CA 94066
  • Company website

  • 1-800 phone number

    1-650-253-0001
  • Better Business Bureau rating

    A
  • Customer service hours

    24 hours a day online

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Top YouTube Complaints

Browse more than 115 reviews submitted so far

20

The very second you have competition, I'm gone! You're nothing but a bunch of biased liberal hypocrites.

20

Spent way too many hours trying to connect my bedroom TV to the Youtube app. Gave up. We have it on our big TV, but I guess getting it on our bedroom TV is beyond your ability to give it to us. I GIVE UP!

100

I'm a senior Editor/Journalist from Bangladesh. If you type Monjurul Ahsan bulbul or Bulbul Ahsan you will find my journalistic activity, several interview I have taken for TV channels are included. But recently some vested corner upload some videos which tarnish my image. They spread some scandal in my name which not at all true. I earnestly request you to STOP it.

20

After five and a half years of being loyal to YouTube they just stabbed us in the back. Without any warning they removed all monetization on all seven thousand of our videos. They offered no reasonable explanation. They claim we are re-using content from other channels. This is a complete lie. All of our videos our own own original works. No appeals process, no managers to go to. No escalations allowed. We went round and round with one of their "support people" and got a constant run around from them. They pointed us to the policies that we had read 156 times already. As far as we can tell we are following their vague and highly subjective policies just fine. Asked what video(s) they were referenced. They refused to answer. Asked what percentage of content they claim is re-used. They refused to answer. Asked for an appeals process and they refused. Asked for a manager, and they refused. Asked to talk to someone who could fix this. They refused. All we were given was after 30 days we could re-apply for monetization. With no knowledge of how to fix this or stop it from happening again. YouTube is running a rigged scam game. They are treating us like slaves. They still run ads on our videos. Now they keep 100% of the ad revenue instead of 40%. They got wealthy off of the hard work of content creators and now decide we should not get paid for our hard. We should work for them for free. This is theft on their part. Plain and simple. We worked hard to get 77K in subscribers. YouTube is too corrupt. They need oversight. We also suspect religious persecution as well as political affiliation discrimination is coming from YouTube.

20

signed up for a free trial off no ads .but still get them after signing in

20

The Google Account nisei731syzygy@gmail.com is now disabled. It looks like it was being used in a way that violated Google's policies.
We'd like to inform you that due to repeated or severe violations of our Community Guidelines (https://www.youtube.com/t/community_guidelines), your YouTube account John Wynn has been suspended.
After review, we've determined that activity in your account violated our Community Guidelines, which state that hate speech is not acceptable on our site. "Hate speech" means content that promotes hatred or violence against members of a protected group (race or ethnic origin, religion, disability, gender, age, veteran status and sexual orientation/gender identity).
Please be aware that you are prohibited from accessing, possessing or creating any other YouTube accounts. For more information about account terminations and how our Community Guidelines are enforced, please visit our Help Centre.
If you would like to appeal the suspension, please submit this form.
at 01.15 hours on 22nd March 2019, I received a text message Google Account disabled (nisei731syzygy@gmail.com) Sign in to try to restore_ accounts.google.com I initially contacted Google I was given G-918492 is your Google verification code. nothing happened now I actually find that I cannot use youtube on a mobile phone a tablet or a desktop device at all my google account has been made null and void on all products I have a copy which was purchase of Alien Covenant which has been deleted alongside my google account I do not post videos on youtube so why have I been targeted is this a form of discrimination as I personally find this who what when and why has this been done when I do not incite violence in any shape or form I am not racist far right or extremists in any way shape or form I am neither a supporter condone any kind of extremism against humans animals including any form of pedophilia but I did share truthful news articles used by Judicial Watch Dan Bongino show Fox News & I'm a disabled veteran this is discrimination I'm lodging formal complaint youtube are nazis fascists liberal supremacists who clearly condone pedophilia animal abuse racism other sick twisted satanist stuff especially management CEO downwards level staff good day.

20

never saves my account always forcing me to login

20

I have watched YouTube of and on sense it started. Missed a lot on deployment and later on assignment for work. I now find that I can't use YouTube because most of the videos are in Russian French Hindu Arabic or Chines, much less the others I can't Identify. Has something gone wrong or are you messing with me. theirs been a lot in the news about your online observers messing with folks on line. I hope this is not the case.

20

Leads industry in shadow banning of "wrong think" channels. Has recently started outright banning channels that do not toe the neo-liberal political group-think i.e., Buds131 just recently.

20

Hi There, I see the free instant you tube downloader it was working just now and now there on your side is errors and we can't download your choice of music and all music was work before now we can not play or download not your choice we put in by the search. Why it going on for more than a year that then you can download any song you want then nothing and complain again then its right again and then a again nothing. Why it can not be right like for years, what it was in the past. please thanks

20

I have an issue with with your assault on our gun community channels. I think you're a bunch of biased idiots who easily gets their feelings hurt. I cannot wait for a competing media platform to be made that respects our first and second amendment rights. I'll be the first to switch. I'm looking forward to the day YouTube goes belly up due to your idiotic left wing veiws that are not the veiws of the majority.

20

Good Morning! I usually enjoy listening to and watching YouTube, but yesterday, Friday 24 January 2019, I was HIGHLY OFFENDED after listening to a message by Pastor Steven Furtick. When his message was complete, the NASTIEST, most OFFENSIVE rap song came on! I've Never had this happen before and I pray that it Never happens again! I'm NOT prudish but when the F-word, and girl's "P" word is being sung after the Word of God...THIS SHOULD NEVER HAPPEN. I hope that you will correct this unfortunate situation. I am usually listening with my young grandchildren. Imagine how embarrassed I would have been had they heard this HORRIBLE song. Thank for you expedient removal of this back-to-back error. If people choose to watch or listen to women being denigrated like that, it's their business. However, I CHOOSE not to, Have a joy-filled day!

Blessings!

Anita C. Williamson

20

Hi there, its now for almost a year I complain about the free instant downloader for you tube it not working only when I complain and then it working for a week or so and then not working again it dont play the music I pick and dont download anything. Please is it possible that you can fix it permanent this time. thanks. in the past the free instant downloader for you tube work so so awsome. Why dont now again.

20

Hi There,the free instant downloader from you tube has been working absolute awsome for few years untill now few months ago. Every time I must complain its not working proberly before its working right again. And now again I want to download some music and nothing working its not even playing the music I have pick and logic its shall not download. Pretty please make it right. Thanks.

20

YouTube used to be great. Uploaders, and viewers, used to be able to voice their opinions on a plethora of topics. But these days, even the most innocent statement is misconstrued by the political agenda of whoever is CEO. It always leads to the top. YouTube, and Google, are an entitity, no single human should govern the freedom of expression, and/or point of view, based solely on their beliefs and the agenda they are pushing. I have never been banned or blocked from any of their services, but who oversees the them ? We can file complaints against any government agency, or business, or police etc... But Google , Facebook Twitter and many others feel they can control and prescribe the social medicine of their choice. They have total freedom to do as they wish, while the rest of us are stripped of our freedoms and expressions. I have been weening myself off of Google services one by one. I'm so glad that that I got to experience the internet from day one, before cooperations like this killed it.

60

the constant use of the c word and constant ref to large ladies as fat bitches,is offensive sexist and discriminatory,it shows a complete lack of English vocabulary,he brands his channel as comedy I dont think anybody with a basic level of intelligence would consider his views as comedy,in general I feel a lot of your vlogers are not using your platform as freedom of expression but ranting using extreme language and swearing to promote their own racist,sexist and extreme views.

20

You have comments below. You have share. I disclosed some of your donors. You say the RT is funded by wikileaks. I put donors your did not disclosed and get ban?

20

New App , pop up window to registry ? It doesn't explain any steps , or just what you tube is wanting , what's the cost ,
Sorry You Tube , in willing to sign up to any contract that doesn't explain the costs . YOUR loss "You Tube " .
Another pissed off customer .

20

The Amber Court Management Corporation which comprises of 747 individual condominium owners does hereby insist that due to the privacy laws that have been violated that youtube remove all videos made by individuals claiming that Amber Court Resort Apartments, Genting Highland, Pahang, Malaysia is haunted. The said individuals who have put up these videos did not obtain permission from the Management Corporation to film or to express their opinions regarding the property. The privacy of the owners of Amber Court Resort Apartments have been violated and their property exploited without their permission or consent.

The Amber Court Management Corporation would appreciate Youtube's immediate and speedy action.

Thank you.

20

Gavin Mcinnis promotes violence and death.
Why do you run ads that promote a racist?
Why do you run ads that promote hate?
Why do you run ads that promote an individual that openly encourages the choking of trans people?
He is the "proud" founder of a gang!

I am a youtube user in Canada.. and I am disgusted by the running of ads to promote this hate monger.

A man who openly promotes hate crimes is a regular in you tube ads!
How the hell can this happen?

I want to start a channel of my own.. but the idea that someone would be forced to watch Gavin Mcinnes talk before watching me .. make me want to puke...

What the hell is your ad department thinking?????
Are they Proud Boys themselves?
Is You Tube run by a racist gang?
Who is working for You Tube?

This is not a joke.

Something is VERY WRONG here!

Sincerely Douglas..

20

Notifications late or non-existent for Youtubers I am subscribed to. I have hit the bell and selected all on my fave youtubers and I am still not getting all notifications. Or some come through so late as to be useless for your premier service. I got one today that was sent 10minuntes after the video had finished.

Not very good.

40

I am having ongoing harassment on the Chunkymark (political activist) site by a poster called Lee Davenport, he is posting vile insults on the thread every time I post and insulting my family and other people daily. I like visiting the site to discuss politics regardless of arguments but there are posters that go too far and he is one of them. I have reported him on numerous occasions but nothing is being done about it https://www.youtube.com/watch?v=7x0--U_LYFs&t=2s This is spoiling my enjoyment of the site . I do not feel I should take my video down because he is telling me my wife and I are obese, should die, get cancer, my wife would not earn thirty pence if she was on the game. are my children obese too ? Etc Etc it is all on there and nothing is being done about the bullying.

20

you have deleted my channel FOR NO REASON! no violations, its been a month and YOUTUBE WILL NOT RESPOND, YOU TOOK DOWN A CHANNEL WAS OF NATURAL WONDERS IN THE CLOUDS AND ELSEWHERE THAT appeared to be JESUS IN HEAVEN MEETING HIS BRIDE, HEAVENKY WARS,,THIS WAS AN ONGOING STORY,, YOU BRANDED THIS ACCOUNT FOR NO REASON AND THEN DELETED IT. IM AM INFORMED AND BELIEVE YOU HAVE STOLEN THIS INFORMATION AND BRANDED IT IN YOUTUBES NAME,,,THEFT OF INTELLECTUAL PROPERTY,, I WILL BE ASKING FOR A MONEY SETTLEMENT FOR THE THEFT OF MY MATERIAL, THIS WAS A GOD CHANNEL THE ONLY ONE THAT HAS EVER BEEN, EXPLAIN WHY THIS CHANNEL WAS DELETED FOR NO REASON, PUT IT BACK UP, RETURN MY FILES OR PAY FOR THE INTELLECTUAL PROPERTY THEFT, YOUTUBE HAS no CUSTOMER SEVICE YOUTUBE IS GUILTY OF INTELLECTUAL PROPERTY THEFT,, Also appears YOUTUBE HAS HACKED MY GMAIL ACCOUNT.MESSAGES WERE LEFT LATER DELETED, YOUTUBE IS ALSO GUILTY OF MASSIVE VIEW COUNT MANIPULATIONS,,ONE VIDEO WITH 84 VIEW HAD MORETHAN 3 MILLION VIEWS!...YOUTUBE YOU HAD ME SHADOW BANNED FOR A LONG TIME,I HAVENT BEEN ABLE TO FILE APPEAL AS YOUTUBE HAS MADE MY URL IMPOSSILE TO FIND,,,,,,,,,,,,,,,,,,,,,,,,ANSWER ME YOU ARE CALLING ME A CRIMINAL NOW YOU TELL ME WHY IAM SUCH A CRIMINAL! SLANDER AND LIABLE ARE INCLUDED HERE................ANSWER YOUTUBE YOU HAVE BLACKEND MY NAME, THE LORDS NAME FOR NO REASON....PLEASE EXPLAIN...WE WERE EVEN UP AT YOUTUBE NEAR SF AND ALL YOU DID WAS GIVE US NUMBERS THAT NO ONE ANSWERS... TELL ME HOW IAM A CRIMINAL!

20

Unhelpful and lazy methods employed by google has ruined the diverse content allowing YouTuber to be bullied out of my existence.

20

I had created a youtube channel "Kiran Sadhwani" a long back ago.
The mail ID i made the youtube channel with is deleted so I just want to delete my youtube channel but am not able to login through it.
Please help me delete the channel.
Thanks.

20

Why is it so difficult to get you tube to work? Use to be great! I can’t get out for some reason. How could you mess up something that worked perfectly fine? Does not make any sense. Hardly use it anymore. It is really frustrating.

20

Today (7/27) YouTube took down InfoWars right in the middle of programming. As a military widow if there is no freedom of expression in America then why did I bury my beloved soldier and husband? If YouTube continues to exhibit unrelenting corporate greed for power then "We The People" will no longer feed your demons. Maybe YouTube will go missin billions of $$$ like its friend Facebook. We know more than you think "Q..."

20

I understand you want people to engage on you tube but when it comes to news I prefer just that the news not some person giving a play by play of the event and trying to be a reporter.

I know it would be impossible to sift through the millions of " pretend wanna be reporters" but could you make a button they must click on when making their video before posting it on line that would tell the viewer who is about to click on that video if its actually the real news or someone giving you a play by play of the news.

Maybe a red button next to the video so the public then has a choice to either click on that particular video if they enjoy a play by play of the news. And those of us who ONLY wish to hear the news from the original source may do so.

I have to constantly scroll through and hope that I pick the original video for news, it's like Russian roulette .

Thanking you in advance,

CIndy

20

I have Audio on my You Tube Videos, but NO VIDEO, NONE.

This has never happened before. Thank You, T.S.

20

When app is opened after a few seconds I get a request for donations then the app closes.

60

I am complaining about the demonetization of emerging and small artists. The current policy favours established artists who already receive adequate money for their content and discriminates against emerging artists who are struggling to survive. Many established artists are where they are now because of support that they previously received from Youtube.

Youtube should not be in the business of discriminating. We all benefit from the rich diversity that is on Youtube. I want to see that continue and am asking that Youtube re-visit its current policy of remuneration and return to the old policy.

Thank you,
Roy Charles

100

https://www.youtube.com/watch?v=sbJZQ4-pKlc
Youtube should put content like this behind a Warning Wall, just like Porn. I really enjoy cooking shows. I watch them around my kids trusting they are not R rated. Extremely disappointed.

20

I am writing this complaint about an unfortunate incident that has recently happened to me on YouTube.I've upload two videos a week apart exposing
The Hebrew Israelite. When I leave a comment on other users channel to watch my video, Youtube makes my comment invisible... how I know is because I have another YouTube account, I notice my comment occurred invisibly when I expose The Hebrew Israelite, wrong doing.I feel harassed, intimidated, Youtube, have physically assaulted my integrity, Sabotaged my videos and comment. YouTube causing me to lose views and subscribers. I would like a formal apology and allow other users to acknowledge my channel/video.I also complain about this matter through "Help" nothing happens. I feel my civil rights have been violated on YouTube. I also feel anti- discriminate because of my religion. I hope you will clear this matter up with YouTube, if not I have every right to file a civil rights law suit against YouTube. Here is some proof YouTube is violating my rights. My YouTube name is Yahudah. My Google account is treyhebrew@gmail.com

JewISH man gets crushed, the Messiah is BLACK, (NehemiYAH) https://www.youtube.com/watch?v=WnJ_3lpoiwc
Finale: Words of prophecy go unheard by many ( https://www.youtube.com/watch?v=0MwRQzg3D1g (GreatMilstoneMaincamp)
https://www.youtube.com/watch?v=0MwRQzg3D1g Finale: Words of prophecy go unheard by many By GreatMillStone MainCamp

https://www.youtube.com/watch?v=2PFY9heD9eA ISRAELITES AGENTS AMONG US.... By Yahudah

40

First of all, my subscribers keep on disappearing, YouTube... Yesterday morning, I had 33 Subscribers. Last night, I had 64 Subscribers. This morning, I had 129 Subscribers and Now, I have 23 Subscribers. I do not get this. I am supposed to have the 129 Subscribers, but the algorithm that is created just removes them and now I am left with just 23 Subscribers. Please fix this, I am a small YouTuber- I have only a small amount of subscribers and it is really unfair on me that the algorithm takes out most of the subscribers that I have. Maybe it's the views, but I don't think so. People subscribe to me because their friends informed them, but they don't necessarily watch the video. So please, take some time to consider this.

40

I love Youtube. Except for the intrusive, loud, and nonsensical advertisements (sometimes multiple!) interspersed within some of your videos. These are so absolutely annoying and intrusive that I don't know where to begin this complaint. Why would Youtube engage in these infuriating intrusions and completely turn off your otherwise loyal viewers? Is it really worth it?

I can see an ad at the very beginning, but to ruin the flow of documentaries and informative films with high volume commercials that have nothing to do with the content of the film doesn't make any sense. If anything, what they accomplish is to ensure that your viewers stay as far away from the advertised product as possible simply as an innate reaction. Not good.

20

I've spent the last 45 minutes trying to figure out how to comment under a username, but YouTube has now made it impossible for the average user. I do not want to use my real name, has anyone figured out a quick fix for this? Otherwise it looks like I will need to contact Google support.

40

Shame on Google for deleting YouTube videos. Just because the videos are not in googles political interests. I'm a democrat and I have a family to feed. A construction worker for 33 years. Illegals are putting me out of a job and China is selling me crap products. If you want illegals taking your jobs and you want China made products that's fine. But don't use fascism to control Americans to hold your view.

40

Approximately once a month Adobe Flash will no longer work, requiring a new download and installation. Trying to do so with the instructions never works. Basically it is nothing more than an attempt to sell more products which I do not want nor will I ever buy! What YouTube folks should remember is that we, the public will also never forget and in this electronic world someone will come along and kick this lousy system in the teeth. I'm using an OS Mac system, with Safari and Earthlink. I suggest that the bright boys who control your users access, take a few minutes and read the complaints, if they can read English. Presently there is a massive opportunity for any company (Apple?) to rectify your pretty much worthless system. As for me I'm tired of pissing away my time to satisfy YouTube's greed.

40

Based upon any rational, reasonable, and logical understanding of a click-button "switch" on a website, to turn something on/off should be just the simple click with one's mouse. No matter which browser and/or operating system one is using. Yet, I still cannot choose off for the Restricted Mode in YouTube. I've deleted both my Google and YouTube accounts, re-created them, gone back in, selected off for Restricted Mode, ...nothing! I've gone into my Windows (version 7) settings, completely removed Parental Controls, changed my Virus Software to have virtually no protections so I could manipulate YouTube's Restricted Mode.

I've re-booted my computer. I've re-loaded the YouTube screen in FireFox and Internet Explorer. What does it take to get Restricted Mode turned off? Please advise; and please advise so I can get this to be taken care of in a timely fashion. Within 24 hours should be more than enough time for a company the size of Google to manage a reply back to me. Not that it should be that hard to fix. I am an adult, and have registered as same (based upon age, etc.), so "child" and/or "online safety" issues should not be an issue.

I am not the only user to have this issue, there are many YouTube complaints about this, and it seems that Google/YouTube either doesn't know how to fix the issue (highly unlikely!), which makes them complicit and/or incompetent, or that they just don't care, which makes them evil.

40

If copyrighted works are used in a destructive manner (i.e. User Videos), that should give YouTube the right to remove the video(s) in question without having to receive a valid and complete DMCA notice from the respective copyright owner(s).

20

Whats wrong with youtube? I keep posting in youtube forms over and over. I keep getting same replies, to wait 72 hours? I have a problem when I subscribe, people's subs don't go up and when people sub me my subs don't go up until the next day. Did I get banned? I never had this problem before and its frustrating.

40

Look YouTube, channels are complaining that their channels are getting "deleted" because of your dumb rules.People now have no right to "freely" speak of to use language that they personally use in a daily basis. You hear fowl language all the time in work, school, and in the general public. If you need to make another application that is child friendly.Fowl language makes content creative and funny. Allowing us to have free speech allows us to show our emotions to the world. Controversy allows us to show our opinions about a subject. Now your app is turning to PBS kids. YouTube you should change the ways the rules were before,or people will start using other forms of media because channels are getting demonitized because of your "kid friendly" rules. You will lose business if this keeps up. So please change your rules for the better.

20

Just want to make a small statement. Your founders motto: "Broadcast Yourself". It was a great motto, why did you retire it in 2012? I think it is because you cannot "be yourself" any longer on YouTube. Your new guidelines hit everyone (Except Pat Boone types). Nothing is safe. Your people should rethink things.

People like Philip DeFranco, Casey Neistat (he flies drones illegally, and other illegal stuff. Why monetize him?), and people with solid reputations are getting screwed. I am just a viewer. There are age restricted channels for some great tubers. Do they not get monetized on age restricted channels? I think your system of guidelines is out of place and basically an abomination.

Advertisers will sponsor anyone they think is worthy. From what the creators have said is that your company still veto's a sponsor. Taking away that creator's ability to make money. You are the final say for their income. I think that is horrible to screw people that made you billions.

20

This complaint is regarding YouTube new ad friendly. I feel that it violates freedom of speech and it needs to removed from the policy because a lot of users even popular one are effected by this policy. So please consider this a YouTube vote to remove this policy.

80

I am not the sort of person that usually writes a letter of complaint and still believe / hope that this will not be lost among the many you are sent wasting time.

I am a heavy user of Youtube services, along with the wider Google family of products. I work in an office environment throughout most of the day and listen to various comedy / political podcasts along with science and news channels, given the exciting nature of what Youtube allows creators to make these often blend categories in interesting ways. I follow closely a creator called Philip Defranco and in his most recent news video, he explains that in a recent update to your 'Terms of Service' that you are demonizing content due to 'bad language' and essentially reporting news you may in some way not agree with.

I applaud you efforts to minimize bad language due to the lack of age restrictions upon using the vast majority of your site, it had baffled me at times to find many YouTubers swearing on some content meant for wider audiences. This is not to say that I am against swearing I just believe that their is a correct time and place for it to occur.

My main reason for writing this complaint stems from the idea that you can at will demonize content that falls into a grey area that essentially silences opinions that you do not wish to hear expressed. I realize that you as a private company have every right to do what you will with this platform, but would beg / urge serious caution in this area. This is a slippery slope and a horribly backhanded and deceitful way to try and control a wider conversation. I believe whole heartedly that if you do not like someones opinion or idea that you should refute it with a better one not simply try to silence it.

As a self considered citizen of the internet I can only ask that you please reconsider this terrible move.

20

Somebody is impersonating me and using my name Kia Davis. I've asked this person several times, to delete my name from their account but refuse. I've called the police and all they tell me is to contact YouTube I called YouTube but nothing happens. This is getting really irritating and really getting me heated. Should I try to contact Google's head office instead? Let me know if you have had luck with this.

20

Somebody is impersonating me and I've told them to delete my name but they continue doing so. This is really annoying not to mention irritating. I called the police but they couldn't help me can somebody please help? I need to get the YouTube contact info or potentially Google?

40

I'm very disappointed with YouTube, there is a a copyright law that allows YouTuber's to use copyrighted content for free use: Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for -fair use- for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use. YouTube is violating against this law and keeps filing complaints to YouTubers to get a 'strike' so that YouTubers don't have their channel anymore.

20

Somebody is trying to sabotage our business by putting a video of one of our helicopters up on You Tube with the heading "Rotor work R44 Overloaded". Can you please get it removed and we would like to know who had put it on there please?

20

Dear YouTube I would like to complain about the video called Bitter Harvest, by journeyman Pictures, published 2008 in which this video made a lot of racial comments about my country in south america. They have written lies, racial put downs, racial lies, and are trying to start a race war in Guyana have never seen such hateful lies written about any country. These people have set out to cause trouble, so I would like YouTube to remove that film. It s good for freedom but when a film maker set out to cause division, and racial hatred, then you have to put your foot down.

40

I very much dislike the "one account for everything" you guys have going on. All I wanted this morning was to upload a video to youtube under my boyfriends account but using my moms phone so I can submit his application for a signing contest. Deadline tomorrow. First I couldn't sign out of my mothers account on youtube because she has "one account for everything" and is automatically logged in to youtube. I can't just log in under my boyfriends account, I had to ADD his account to my mothers account. And because of that, now my boyfriends "one account for everything" is completely accessible from her phone. I just wanted youtube. Second, her youtube app didn't work (could be the phone).

So I went into the video, select "share", select "youtube" and it comes up with "post video as" so I typed in my boyfriends name, and the video posted under his name but with my moms email and youtube account! I am very frustrated with this as it should NOT be difficult or confusing in any way. I think there needs to be an option where you can sign in to another account for ONE thing (ie. youtube, gmail) WITHOUT giving complete access to the "everything" in the "one account for everything". And a way to delete my boyfriends added account completely off my mothers account.

60

I want to know why after years of unrestricted use, I have been denied access to YouTube on my TV. This problem began about 2 weeks ago. It looks very questionable and it is irksome. I think that it happened because someone at YouTube has been eavesdropping on what I watch. When the observation was made of my extensive use of the app, access was cut off. When I began phoning around to have the problem remedied, I got some guys on the line who just happened to have the solutions for my trouble, but of course, for a fee or contract. Is this honest or in keeping with CRTC regulations? My bloggers will be very interested in knowing the response. Kindly help to restore access to apps as before. I will await a response before consulting the CRTC for further info and options.

80

Someone on YouTube is now blackmailing me. Please help!

20

There is so many video that are inappropriate on YouTube. The website is really become quite incredible the level of content they allow. Has anyone been able to contact Google and share some of these terrible examples?

40

Hi I'm writing this from Dubai. How much time does it take YouTube to remove a flagged / reported video? Is there any email id to register a complaint? Is it possible to register a complaint in Dubai? Awaiting your earliest reply.

40

The YouTube employee likes to refer to views, who comment about her lifestyle, which she tells everything from doing medical studies to make money to have abortion, as bitches. Now some people make take kindly to that word but others do not. I find that to be very unprofessional. When things like this continue because you comment on the videos they make, views just watch the vidoes without liking or unliking, don't subscribe and leave no comments.

I think in this crazy world we have today people should be careful what they say and the lifestyle they promote. What will society think if one of the young viewers take her advice that medical studies are a quick way to make and dies. What people have to say. Bottom line I enjoy watching YouTube but not the employees that use profanity because you comment about the content they put out.

40

I keep requesting to have an option on setting that I can make all video to play a lower resolution video quality. I have three kids and they don't remember to change the video to lower resolution every time they see different video. YouTube default is high resolution and I am wasting all the monthly data allowed by my ISP provider. For that reason I am paying a lots of extra money for the extra data that I am using. You tube should be considerate the their users and make it possible to change it on settings. with most of the ISP data cap imposed into costumer we need youtube's help.

80

The movie 'Sleepless in Seattle' has been deleted from every site that I have gone to.' (more than several). The prompt says "download full movie" then when I click the download, in this case, "Sleepless in Seattle' the site states that it has been deleted. Can this movie be released for viewing? All I see is the trailers, and there are many of them.

40

I used to upload my songs on YouTube. I know people are watching my videos but the view count is not getting updated correctly. Some times the number of views getting reduced. Feel so sad to see this. I ask my friends and relatives to watch my videos and I know they do,but the number of views doesn't seem to get increased. Can I get my views back? I sometimes watch my own videos from my account. Hope that is not the issue. Can YouTube help me to fix my issue? I am a music lover and want to upload more songs.

20

On the evening of 2 April, 2016 (Sydney Australia time) my grandchildren showed me a youtube clip in which a father was demonstrating how he used a vacuum cleaner hose to suck his small daughter's long hair into neat pony tail. The grandchildren immediately rushed off to find their vacuum cleaner so as to try doing this to each other's hair. I believe this clip had been showing for quite some time. This is a very foolish trick to demonstrate on youtube, as unsupervised children could do a lot of harm to each other by vacuuming their hair and I think the clip should be removed.

40

On my youtube home page it's showing some inappropriate trailers, adult videos etc. Please remove such things from youtube as soon as possible. This is not meant to be this type of website and they are suggesting videos that I do not want to see.

40

I was showing my 11 year old granddaughter a youtube video of an Orangatan using sign language last Sat. evening, March 26 about 8:30pm when the video was interrupted by an ISIS flag and black and white words and a picture of an explosion or bomb going off. It scared both of us and I thought you should know about it.

40

I met a girl on Skype we were fond with each other. We undressed and did a little play. But the whole time she was recording it. Now she is demanding money from me else she says she post it up on YouTube and facebook. I need to know if she does do it can you block that video from being seen.

20

I want to know my YouTube password. Before google bought out YouTube i had a password that worked now that google owns you tube everything is screwed up my phone number google does not accept. I don't remember the exact month or year i signed with google but i can assure you that is when all my trouble started.

40

I want to complain about an advert on YouTube that shocked me. It was the netflix ad for house of cards. It showed kevin spaceys character break a dogs neck. This is horrific!

20

I'm not sure if this where i send this kind of complaint but this is honestly pissing me off and i have considered to stop using youtube. My problem at hand is how you are doing unfair actions to youtubers. you have terminated many accounts, but for an example i am going to use Lost Pause because that was one of my favorite accounts. he was unfairly terminated the account for "breaking the rules" while he has done nothing wrong. You have looked at several of his videos and they all were fine, yet you recently revisited his videos before his termination and flagged them, or whatever you call it, and there was nothing wrong with these videos. He made sure that he censored any inappropriate things in the videos he would post.

And while you are sitting there there are many more inappropriate things that are being posted on youtube. As an example there is a video of someone having intercourse and filming it and claiming it was a "documentary" and that supposedly made everything fine which its not. I know this complaint will more than likely not reach anyone, but i still feel it is my obligation to point out the problems you are making by doing this kind of crap. Like i said, I'm not sure if this is where I'm supposed to send this complaint, but if someone does read this and knows where it's supposed to be sent would you please send this to the proper place. Thank you for your time and I hope you are able to realize your mistakes and fix the problem.

20

I logged in and saw terrible videos on the home page. How do I get YouTube to remove all videos recommended for me from my YouTube homepage? Are they tracking my history?

40

Dear YouTube Executives. I need to straighten your ill judgment and unfair treatment, including punishment of me and my postings of my real, my own, and my creations of my movies, and movie pictures. I do this now. First I can support all my claims below with facts not just empty words. I know your YouTube Company to have millions of copyright materials that you continue to allow to be viewed all over the world. I have been falsely accused and threatened with punishment by your company for what you indiscriminately claim is my music and some video and photo clips are not of my own…

You are wrong, very photo and video is of me, in my world, my lady friends, animal friends, and every persons, places and things are of my own and or free of copyright rules, I have 54.7 years of proof of these claims on my 500GB Christmas chip and my now 10, 543.3 page them book I've written since 6/13/61 to date. Now for the songs that may be heard in the background of my home-made movies. There is a place called Colonie Center Mall, in this mall is a store called FYE Inc. In this store they have mix and burn your own CD's music. I go there with the names of songs, I then search their copyright release to FYE Inc., then FYE "Sells" the burned CD's to me for money.

Now here is where you are "Wrong…" By my buying the songs, gives me the "Right" to play the music anywhere and time in any legal devise as I like, I know for I checked with a copyright lawyer, so long as I am not copying the music to other CD's and re-selling the pirated, music for money, I had, have and will never do this. When you here songs in my photo and video real, my home-made movies, it is playing in my own, again, boom box, car CD player or my other CD players, and at times the music in the background reflects the photos and video frames in the songs. This is NOT copyright infringement!

Therefore, please I respectfully to allow me to enjoy posting my creations on your YouTube free of your false allegations? Also, please stop blocking me from reposting my movies for it's done for good reasons, like my "Elect Bernie Sanders for President, " I created for the photos are not copyright protected, and the President Obama and Sander's drawings are of all my own charcoal and pencil drawing of their images, the words are of my own research of B. Sander's stands on America's issues, and I'm campaigning to have Bernie Sanders elected for our next President, that re-posting my "Elect B. Sanders" for President requires may duplicate publications on social media mostly your YouTube site! Again, the woman singing "God Bless America" is a song I 1 of my legally burned, FYE Inc., CD's and is playing in my boom box in my bedroom.

Now please let me post, re-post my creations and enjoy your social site as you allow many other. Remember if you choose to discriminate against just me and continue to punish me for my own creations, I have indisputable proof to the contrary and shall be happy to settle this matter in a court of law… I believe this complaint letter is sufficient…

40

I have been getting the same ad every time for the last five weeks or so about clash of clans and the ad hardly ever changes and it is so annoying. My complaint is really that YouTube has sold itself out to ads every since Google bought it.

20

YouTube just sent me a message that says, "This account has been terminated due to repeated violations of Google's policies". Has anyone had success filing an appeal and getting your account reinstated?

40

Why does it take so long to load a YouTube video when your logged in? Takes about 1 sec to load when your not logged in and about 10 - 15 to load when you are. I am done with logging in now its doing my head in and just makes me more suspicious that you are tracking me even more now than before. What is the deal Google?

40

YouTube is allowing terrible videos that I want to complain about. They both go to Michael Jackson's videos disrespecting him calling him all kinds of pedophile, perverted, Whacko Jacko. And then they both jump on me calling me names. Please YouTube, tell them to take their disrespect elsewhere and quit being disrespectful.

40

I have a complaint about YouTube advertising. About, 12.20 on Saturday 5 December 2015, I was watching a You Tube music video described in the attached image. When it ended a very loud advertisement came on without warning. The sound was much louder than the music video. My hearing in my right ear has been affected and my right ear aches and has a ringing sound as a result of the exposure to the very loud advertisement. As it has just occurred, I do not know if this is permanent hearing damage. The issue of advertisement being louder than the programming is a well known one in the media. I believe your are being negligent in having the advertising very much louder than the programming. Will YouTube please respond to my complaint and outline:

1. Do you have a policy to make advertisements randomly appear or can a viewer prepare themselves for a advertisement which is accompanied by a surge in volume?
2. Do you control the volume level of advertisements?
3. Do you monitor the volume level of advertisements?
4. Do you warn listeners that a surge in volume may occur?
5. Have you ever been the subject of a claim for hearing damage as a result of loud volumes?

60

Google is a very successful company. Their success initially grew due to the wonderful service and cooperation it had with its users. They used to care about giving users the best experience possible. Not to mention they're also a marketing genius. However, now that Google is on top, It has completely monopolized it's industry. Google doesn't listen to its users anymore simply because it doesn't have to. No matter how much anger and frustration users deal with, they have no choice but to stay. There's nowhere else for them to go. Services like YouTube are important to many people and are only available through Google. An example of how Google doesn't care about the input of its customers can be observed through the failure and downward spiral of the You Tube app.

So many complaints are filed by frustrated users. The complaints tend to be about the same few issues. They tried to fix something that wasn't broken as a marketing scam. What does Google do about the complaints and issues? Nothing. Not one thing. They don't have to. When a company has no competition, they have no reason to offer the best service they can. They only care about the money they're saving by providing awful service. I highly doubt Google spares even a passing glance to complaints. Step it up Google. We used to trust you. Now that you've lost touch with what it means to be a great business, were growing weary. Why don't you use all the money you save by loopholing your way out of paying taxes on supporting your users? That's right. You only care about the cash.

60

Why are videos from other countries blocked? This wasn't an issue before, however now some of my favorite videos are lost with no way of getting them back due to YouTube. They blocked the video just because it's from another country. Please fix this problem.

40

I was working in Pondicherry University, India and this the second university I headed. I am also the recipient of fourth Highest civilian award "Padma Shri" from President of India, besides many National Awards as Scientists. Some detractors hired a person to complain against me with allegations of corruption in a Tamil local Chanel and uploaded on Youtube. I complained, in 2009 but YouTube demanded a court order. I filed a case and obtained a court order to delete the video and reference on google. I am attaching the Decree and court order. I request YouTube to immediately remove the video as it is damaging my National Reputation as an acclaimed educationist. What is the mailing address I can send my court documents to YouTube corporate offices?

20

Someone hacked my pc and along with that my YouTube and Gmail account. They are now posting videos under my name and I cannot get anyone at Google to help me resolve this problem. Anyone out there to help please?

40

I have been getting unwanted calls and i wondered how people i didn't give my number to got my number. It came to my attention that there is a video of me on YouTube with my full information and number publicized. I value my privacy and would be grateful if the embarrassing video and my information are deleted. However, nobody at YouTube has been able to help me pull this down.

60

Doesn't anyone preview videos before allowing them to be published? I was watching perfectly innocent videos of cats and dogs, when up pops a video entitled F*** You! I am cat! I couldn't find anyway to get it off if I wanted to watch these videos. Not only is it offensive to anyone with any decency, but what if one of my little grandchildren had seen it? If they want to use such language let it be kept inside the video with a warning about the content! It is not right to subject everyone to this if we're not looking for it! I'm really upset about this!

60

YouTube, oh dear sweet YouTube. I try to like you. I really do. I try to put up with your horrible design choices as best I can, but this last one has really pissed me off. I hope you know what I'm talking about. That little bell up in the corner? Where you could see what people replied to you? Why do you only show the original comment now? Why do you make us go to the video to look at the post, why can't we just look at the replies in the little box itself? This is such a mind-boggling stupid update, in my opinion, and I'm sure lots of other people think it's a stupid update as well.

It's pointless, it's just all around annoying, and a waste of time to have to click around just to see replies. And what about if you have a slower internet? You have to take a good chunk of time to look at all the replies which need to load up. And if you have a lot of replies on a lot of different comments, oh god help you. Please, if this is the one design choice you revert, I'd be happy, and so would a lot of other people.

40

When I go onto youtube on my ipad. It says account offline, and down the bottom it says ' Not available while offline'. I checked if my wi-fi is not working but it is working perfectly fine, I am also signed in with my youtube/google account. I don't see the problem, if you do could you please help me with my problem.

40

I posted a lot of songs today. For awhile YouTube let me, then you started threatening me with blocking. Are we allowed to post only X amount of songs? Then when i started thanking people for liking what i posted i start getting this block of pictures and have to pick which ones had tigers or waterfalls. I'm 71 years young and there are others out there that like the memories this music brings to me and them. So tell me. "What's The Deal going on here?

100

I was listening to a youtube music video when all of a sudden the sound stopped coming through my speakers. At first I thought there was a problem with my speakers, then after navigating to several other sites and getting sound through my speakers and was able to hear the contents on these other sites, I discovered there was nothing wrong with my speakers after all. I only had a problem hearing videos on the youtube channel. Whenever I would navigate to the youtube channel to listen to a video I could not hear it, there was no sound. Is there anything anyone can do to correct this issue?

40

I am fed up of everytime I want to use youtube, the country comes up as Spain. I change the country to UK only to find next time it has been changed to Spain, yet again. People have a choice what country they want to use. Why don't you try and respect people's choices and leave the country tab alone.

80

Until today, my YouTube experience has been great. Mostly, I use it for music and interviews of Kevin Bacon or the Bacon Brothers. Also Kris Kristofferson. I also watch movies. But today when I went to Kevin Bacon, I found this long video with this vegan lady slamming eggs and Kevin for advertising them. I have nothing against vegans, one of my best friends is one, but this needs to be moved to a vegan site. It does not belong with Kevin's movies, interviews and music. Please take care of this.

40

I have found recently that many movies I would like to watch are no longer free. It seems that I need to sign up to a particular website giving my Bank details. This seems to me a dangerous practice and I would appreciate your comments. I have requested the cost of subscriptions from the various media but they have failed to send an answer.

60

I downloaded a video of Charlie Parker performing the (his) song "Perhaps" which on the video was in the key of "C". The download, clicking on the Amazon MP3 to transfer the video to my Amazon music "cloud". Upon replay on Amazon, the key was no longer C but changed to a "B". Thinking that I had downloaded the wrong video ( there were quite a few to choose from) I opened the video again. Checked the key and downloaded again only to discover it was changed, again, to the key of "B". While the cost of $.89 each is not a big deal, the key change is. Is this normal? Is there a solution? Does this happen on every pc. of music downloaded from Youtube?

20

I have noticed a lot of sensationalist titles uploaded to YouTube lately that are false or misleading. It looks like it is done to get more YouTube hits? It has resulted in me looking elsewhere and discovering other YouTube type channels. Because I have always liked YouTube. I'm concerned that other people are going elsewhere for the same reason. Does YouTube have any way to address this disappointing practice? May I suggest being able to take back my YouTube hit if I thought the video didn't match up?

20

I USED to be a user of Youtube on a regular basis. Now, I refuse to use Youtube at all.

Reason: Just about every movie I try to view on Youtube, I am redirected to an alternative site where (if i want to see the movie) I am requested to "sign up." This is bull ! Why on earth does Youtube think it is alright to sign up to hundreds of different sites to see different movies ?

Do you not realise that people sign up to one site to view different movies & not the other way around ? This putting of profits before the user may suit Youtube, but I'm afraid it will cost you the loss of more users. I now use Torrent Sites - I don't get the bull.

40

These people falsely identified themselves to my husband.. saying they were interested in him being a former Navy Seal.. entered our home, with a camera, with they did not have a release for or permission from us. In the end they were ordered OUT OF OUR HOME.. Saying my husband was a "Fake Navy Seal" and posted a video of both of us. They think its a BIG JOKE.. I am a retired law enforcement officer... and I do NOT want a video of ,myself or my family members or our home posted on YouTube. My husband IS a former Navy Seal.. we have his Military Records which we did not show this man. He goes around the country trying to ruin the lives of our Vietnam Veterans.. He is a bully, and caters to "bottom feeders". I am not clear on your response that this does NOT violate our privacy, when you can clearly see us in this video.

100

Conflict May posts shows from Coast to Coast and other public broadcasts regularly to make money. There were intentional HATE COMMENTS with foul swearing on my show link from April 25, 2015. The show was a huge success for me and for C2C. This entity has many names and should be banned permanently from posting! I wrote to he/she/it and they deleted my show at 30,000 hits in one week. Luckily, I copied it and have posted it with integrity on my channel.

Conflict May, Conflict BAD, Conflict bad, Conflict Look for new, conflict Theory, Conflict June old, Conflict 2, conflict April, Conflict June, Conflict bad 2, Conflict HD Archive, and probably many more!

40

For two weeks or more now my youtube homepage has been covered in complete adult websites. I cant use youtube anymore. Even safety mode is turned on but there are videos that I cant even look at. This is a family pc and I have small sisters so can you please let me know what I can do about this.

40

The video named "The most shocking video ever" put up by Scientology to give false information about psychology is hate speech, copyright infringement, takes away partial information from research, portrays Neitszche and Pavlov as psychologist and the comments are hissing, hateful bullying, and misinforments for Scientology.

40

Well, I was watching a YouTube video. I turned on the captions and it was saying things the person on the video was not saying. The girl said," We want to show you!" and the captions said, "Wedding at the Hobbit is." Why was it doing that? Can you please let me know why these are wrong?

40

You have a seemingly good video setup, BUT it is damning that I can't play Murdoch Mysteries full screen, the other videos I manage to find on your crazy setup goes full screen. Is there something wrong with the videos themselves or can you possibly fix this? It would be nice if you could improve your closed captioning. It is almost laughable seeing what is written for those of us that need captioning. Try it sometime and see what you think...

40

Too whom it may concern. I don't know who is responsible for youtube website but I do need to bring up your attention that each time when I visit youtube website. I happen to always see pornographic nude woman showing off of themselves while someone is video taping and to my knowledge I feel that this pornographic video that is been shown on youtube needs to be remove because we have a young boy who like to explore youtube but we don't allow him to go further on youtube. This bothers me a whole lot and it very frustrating to see that is it all possible to remove this garbage on youtube? I've been submitting a lot of complaint about it but it never seem that it was taken care off. Please have someone take care of this matter as soon as possible thank you!

40

I received a message from someone about a statement I made about Houston Rockets star James Hardin's beard about a month ago or more. If you look you will see the comment made, which I responded to. I only responded the way I did because of his comments. I don't appreciate it. It is very rare when I access YouTube, then I have to get this?

40

I was chatting with a Filipino lady names Abygail and shows nude in skype and video chatting done yesturday. She recorded me and uploaded in you tube and threatening me for ransom money or otherwise she will publish among to my Facebook friends and family. What do I have to do?

40

I can't get back into my old YouTube channel which has my old videos of when I was young, I'm 14 now 15 in June but my friends have shared then on facebook and now my reputation has been ruined and people are making fun of me, please can you remove them as I cant.

40

Why does youtube let people upload show with back grounds of the show but only has a 2 to 3 inch screen. very hard to watch so i have to go to another site to watch the show that i was trying to watch on youtube. do these people who upload these shows know what they are doing or they are just trying to be cute. death in paradise, storage wars canada, storage wars and several other show have these 2 by 3 0r less screen to watch, but the back ground is 5 times larger then the watch screen. it's a shame what has happen to you tube with all these morons who try to be cute. i hope that you can do something about it, i like youtube, but if i have to i do have other sites that we can watch.

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