Super 8

Front desk staff are very rude to paying guests. Will not answer any questions I have and could not get help. They treated my daughter and I like we were criminals and the attitude from them showed on each face.

This is the worst hotel and I will never again give them my service.

18. 68. 00. That's 3 different prices from 3 different employees for the same number of days. My second complaint is I'm a disabled veteran who suffers from PTSD. I checked out of my room before 11. My son told me to wait at the motel and he would pay for a few more nights.

I have no place to go right now so I left my belongings up against the wall out of everyone's way. The next morning I came back because my son was still trying to get the room. I was told by the manager that I had to get my belongings out of the building in 30 minutes.

He continued to say it multiple times. As he kept saying it I was starting to think about suicide. Every time he saw me he brought it up and he kept saying that he thought my son was coming to pay for a room.

He kept saying that even though I informed…

Sheets had two stains, yellowish one at the head of bed and brownish red stain at foot of bed

My fiance and I are in a bad spot and actually living in our car. It's not that I'm lazy and not working but she had sepsis an was in trouble ICU on life support or 4 months and my well paying job of 10 years pretty much told me pick her or work so now I'm unemployed actively looking.

But into digress the salvation army paid for us a room at super 8. As I was checking in an the front desk person saw that we were homeless she treated us like we were just worthless people. Being loud so other people knew our business an telling us that they know whats in the room so when we leave it all should be there.

Was trying to look in my car to see what we have. I feel like a worthless individual anyway so I don't need help. To top it off the room is full of roaches and the beds are dirty,…

I am a newly 50 year old homeless woman. By the means of distant family And friends I have been able to stay at the only motel/hotel available in St. James. I've been here about 8 days. I'd have thought that the widely known Super 8's of the world might be generous to offer a few comp days or something.

As it is, I'm out on my after rounding up over 1000 dollars. Not easy for a woman who has nothing. Instead, I am told this evening that if I stay 1 more night I need to come up with an extra 100 dollars for possible incidents or they will charge whoever was kind enough to rent me this room one more evening.

I feel that's really shitty. Although I may freeze being outside, I won't ask my family and friends to be subjected to that type of crap. i

The man at the desk was a little rude when we checked in but I looked past it. When we got to our room 118 in Eufaula Alabama on Jan 22 2024. The bed spread had cigarette burns all over it.

The shower leaked all on bathroom floor dust and trash were everywhere didn't look like it had even slightly been cleaned. The next morning my company left and I noticed it was almost checkout. Mind you there is one car in the whole parking lot the place is empty I called the front desk feeling bad because my ride had not shown back up and asked if I could pay another day.

He screemed and yelled so loud the only thing I understood was NONONI ITS ALMOST 11 LEAVE NOW. I was gathering my things had two bags already by the door and he calls the room screaming POLICE POLICE IM CALLING POLICE now I remember…

I worked for super 8 started working on December 5 2023 The Lady behind the counter said something hurtful to me health related I can't fixs without having surgery

I paid for 2 nights. Cancelled, but it was not honoured by the hotel. Expedia blames Super 8 and vice versa. So the consumer get the short end of the stick. The manager at Super 8 Abilene south, TX is just as incompetent as his staff to deal with issues.

I will consult a lawyer if this does not get resolved soon. If it happens to one person there are probably multiple others who are getting ripped off too.

Super 8 323 east Emory rd Powell tenn 37849 Stayed Dec 2/23. Ready fior bed at 9:30 noticed the pillow had 3 black spots on it checked thd other 2 pillows they were dirty called desk said she would get cleaning person who was there to get clean pillow cases.

10:00 still no clean cases, called again. 10:15 no cases called again. 10:30 my husband opened the door and noticed bag on the door with cases opened it up and the cases were smokey. I called the desk, she said she would reimburse us in the morning.

Morning came and the hotel mgr said he would not reimburse us said tk me "you should not have stayed the night there, wd should have left" I said at 10:00 after travelling all day we should have packed up and left. He said "yes thst is what he would have done" I have pictures that i can…

Bed bugs, bed bugs, bed bugs!!! The first night I couldn't figure out what was chewing on me but the second night I found them, freaking bed bugs. my goodness!!! I have not received any contact, no apology for me and my babies getting chewed up, no refund or discount for the horrible experience, not even assistance for the inconvenience of having to wash every possession we have!!!

I spent over $700, not an easy thing for us, for what, horrible, horrible!!! This is going to get so ugly, especially if they come home with me!!! I couldn't add more pictures.

I walk in and was hit with the stink of pot When I park there is a black guy smoking pot at the back entrance. In the room it stinks of pot.

s. army 83-86, honorable, she told me I cannot get my discount, ok no problem, then I gave her my colorado driver's license, she told me I could not get a room because I have a steamboat springs co address, she told me I will not find a room because I have a steamboat springs address, I got a room at the Nordic lodge in steamboat springs, no problem, I talked with other people that would know this problem they all say discrimination 100% , so

do I need to get a attorney

On October 5, 2023 I checked into the Super 8 in Fort Collins, CO. By early the next evening I had over a dozen bed bug bites on my shoulders, hands and face when I went to the front desk and spoke to the 2 women working to let them know my room at their hotel must have bed bugs.

Neither employee would give me a different room that night. I had to pull teeth just to get new bedding, which I had to change myself. By early the next morning my entire body was covered in bed bug bites.

was the last thing that I wanted or needed to happen because Super 8 did not maintain the upkeep of the room they assigned to me. I spoke with the manager, Kevin later that morning. He promised me a full refund for the 2 days I had already stayed at the hotel, and assured me he would be moving me to a room on…

com. It was short notice and I was on the road with 3 kids. I paid $143 and they wanted another $100 deposit when i got there. It was lowered to $50 if i gave cash. The kids and I unloaded the car and met with our friends to do some exploring and adventuring around the area.

Around 8pm we returned to freshen up for dinner and upon walking into the lobby we were overwhelmed with the smell and smoke of marijuana and I had to return the children to the car to avoid exposure. This was in the front lobby and it was strong.

I went to the room and gathered our belongings and returned to the front desk with the keys and told the clerk I was leaving and if I could get my deposit back. He checked the room and agreed to return the deposit and that is when i informed him of why I was leaving.

No…

The super 8 in Casper wy on CY and Wyoming Blvd. The lady that runs this location has openly said she refuses to hire men unless they are gay or look feminine. Debby has also made comments about how before she interviews people for employment she will go on the persons Facebook page and looks at what is on there and if a female looks to masculine she will not hire them, all though going on Facebook isn’t the wrong thing to do however Discriminating just based on how someone looks is.

This location is also severely understaffed and the house keeping staff regularly get up to 14 rooms a day, work day starts at 9am and house keeping is expected to be done with their rooms by 3 pm even though they have 14 rooms each. 50 an hour.

I reseved a room in cobleskill NY gave debit card number but was paying cash when I check in but when I gave them cash my card was also charged for 239.68 the reverse it but it has not show back in my account my says it could take till oct 18th for it to return that is not good enough I want the money back in my account today. I'll give u 1 hour to return it or I will contact better business so some one need to contact now about it .

If I could put 0 stars I would. Super 8 wynham hotel in Atlanta by airport. We had late check in 1 am. Hotel under construction not advertised on internet. Office was in a room for now, dirty and cluttered.

Guy took over 30 minutes to check in. Gave us a "good room" but it was smoking and we reserved non smoking , TV was on and heater on 84 and comforter was too small for bed, bathroom had chipped paint that came off on my husband's butt when he sat on edge, towels were ripped in half for hand towels and

stained with black scum on bath towels. NO soap anywhere and a working microwave on top of broken one stacked on fridge full of guest previous stacked doggy bags. No clock no phone and one wall lamp with no lamp shade tv would not turn off so we unplugged.

61 for this stay the new Guy…

I am currently staying at the super8 in huntington Indiana. The staff and breakfast were fine. The shower could use some cleaning and mold removal. My complaint is that the pool and elevator are both out of service. Staff told me that the pool was only down for one day but other clients stated it was down for a week.

Had I known it was out of service I would have chosen another place as I have a very active 11yo with me. This tarnished my view of the hotel chain and I may choose another brand in my future travels.

First of all, it was late when we arrived. Had a flat tire was an emergency to stay. The clerk acted like we were bothering her. She would not do veterans discount, said it was too late. When opened door light switch did not work. Bathroom was not clean.

Toilet would not flush completely. This was entirely the worse I’ve seen.

I had my reservation cancelled and told to leave after the police was called on me for not paying my room. Which I had already done. I slipped and fell trying to get my belongings together. The air conditioning was leaking water in the floor of my room 227.

I reported it to the manager several times. My back is hurting and my neck. I'm to old to be falling. I really appreciate if someone can help me with this matter.

The front desk person very rude and when I asked to speak with someone above him after my stay at Super 8 hotel in gainvilles Fl. He told me to do what you got to do their is no one above him My stay and room was not the problem it is the way Derrick spoke to me on not 1 but 2 different times making my stay horrible.

He told me I was rude lol I seen other reviews and same reviews about the front desk person Derrick I wish you would call me so I could explain his rudeness to the customer. I am a traveling Nurse and would have loved to continue using your hotel but I will have to be looking elsewhere due to your employee which is not good for your hotel bussiness.

Someone needs to give him a class in customer service because it will end up hurting your business. thank you Barbara Lass LPN…

The front desk lady, Tonya, is EXTREMELY RUDE. She works at the Super 8 Campbellsville. She is disrespectful of the patrons & customers who call to the hotel. How does she keep her job? Is it a requirement to be ill-mannered & inconsiderate to work there?

If so, she passes with flying colors!

I booked at room for my son, Adam Gibson, at Super 8 Campbellsville, KY via the Expedia website. He was traveling 5 hours to KY from VA. Upon arrival, Adam was told that the hotel had a policy that included the payment of a $100 fee in case of damages.

This must be paid via debit card or cash. Adam had neither because I WAS THE ONE who made the reservation for him & he was traveling with no cash. The front desk person made an exception & allowed him to sign a form that allowed them to run his debit card for the $100 fee SHOULD THERE BE ANY DAMAGES.

Adam is unemployed & had only $2 in his account at the time.

However the next morning the new front desk lady, TONYA, called his room & asked for him to come downstairs. She RUDELY demanded he leave IMMEDIATELY because they were unable to…

We've been going there for a week they jacked our price up twice floor boards are starting to come loose we keep tripping over them our shower doesn't want to work half the time and they have not came in and changed our sheets.

Every room is disgusting and has nit been properly cleaned. My bedding is still dirty and I have tried 3 rooms here. 3. All filthy and smell like pot. No where in the area has a room available or else I would not stay here!!!!

I will spread the word. I never complain but I have never seen this kind of neglect for a hotel. I hope I get my money back and this place gets reprimanded for its lack of care. I feel horrible for the owner of this property.

Our stay was not good first of all we didn't use bathroom due to hair in the shower dirt ring in sink and nat bugs all around the toilet . The fire plan on door under peep hole someone rubbed shit on it and it smelled my gf threw up.

I would like a free night due to us not even using bathroom due to issues. I told the manager and nothing was done about it. All he said was that " he too has bugs around his toliet" not professional at all please contact me back on this issue thank you very much.

I called to check the availability of a room for immediate check in while exiting the expressway. The customer service representative assured me that there was a room and recommended that I reserve online to ensure it was reserved upon my arrival 10 mins later.

When I arrived, there was no room available and I was not given a refund. The lady at the front desk couldn’t help me and recommended that I contact the 1800 number to which I spoke to Raphael who stated that Brenda was the manager and could assist me with processing the refund.

I have called Brenda all week at different times to no avail. Each time someone gives me a time to call and takes my information to share with her.

However, when I call back she is never there. I’m frustrated, disappointed and out of the cost for two…

Bed Bugs No employee on property to assist

Checked in on August 8, 2023 on the morning of the 9th I walked past my bed and had my leg laid open by the device that held the bed up. The device was covered by a bed skirt and I was unaware the device was not flush with the box springs of the bed.

I required an ambulance ride to the emergency, stitches (10 to 15), and cut short my vacation. I have been given the runaround when attempting to contact you by phone. My next step is to hire an attorney for the added medical expenses and continuing medical expense, along with pain and suffering as I am still in pain with this injury.

The person working the desk called the ambulance after she brought your first aid kit and seeing the gouge in my leg and the profusive bleeding..

Super 8 by Wyndham Sheyboyan Wi. Was without a doubt the worst place I ever stayed in!!!!! My family had a wedding to attend in the area we had 7 rooms for two nights every room had problems dirty sheets, broken toilet sets, electrical problems, refrigerator not working, no stoppers in tub so

you could not take a bath instead of showering, dirty floors, noise all night in next room which a do realize can happen but just added to all the other problems!!

Also th we outside grounds not keeper up grass not mowed, garbage bag’s laying around !! On top of all that to expensive for that type of place to stay !! Didn’t look anything like the website pictures you could almost call it false advertising!

With all that being said if I was the super 8 chain I would be taking my sign off of that…

I rented a room for 7 nights and to start it facility smells like urine and Marijuana, the laundry facilities are out of order and the pool is not even open, none of which was noted on the website, I asked for a refund and was told that my stay is not refundable, which is absolutely pathetic, it would be nonetheless false advertising, the add stated on site Laundry facilities and a pool. I will be notifying the BBB.

The hallways in my room, smell like marijuana and smoke. The sheets on the bed looked to be dirty. All the light fixtures were dirty. The bathroom was awful, stained, dirty. I’m not inviting whatsoever. I didn’t even wanna sit on the toilet. It was so gross.

my wife and I stayed at the Super 8 in Rapid City, SD from July 1- July 3. It was DISGUSTING! No room service for ALL 3 days! Dirty towels, trash and dirty linen thd entire stay. Non existent staff!

The staff that was seen on occasion was unapproachable and on thd border of being rude. The continental breakfast was MINIMAL. In fact, they ran out of food, the orange juice came out as water and they wanted you to only have enough batter for one half of a waffle.

In fact, it was myself who refilled the plates, bowls and silverware. The apples and oranges were the size of a tennis ball. They didn't refill the coffee in the hotel lobby and there was no coffeemaker in our hotel room.

When tjd staff was contacted after our stay tjd only comment made was why didn't I say something. At…

m. my wife Debra and I checked in to the super 8 at 603 venture drive Morgantown West Virginia, to be checked into a room that was promised to be clean and ready, only to be found was disgustingly nasty sheets and pillow cases,no towels there's no concern to offer us a remedy after a long day on the road, we would have left right away but

we didn't realize until after we had moved all our stuff in including our dog, the guy that checked us in claim to be the new owner and treated us very rudely, he gave super 8 a very bad name, this place was disgusting and I feel you guys should know about it, thanks

The super 8 in Winchester VA is horrible Smoke detectors covered by plastic bags ALL linens stained and full of holes The breakfast is a joke stale cereal no milk open bread for toast Junkies and prostitutes hanging there Charge $10 per day per per that must be paid in cash and get NO receipt Manager and staff very rude Shody repairs and the place reeks of stale cigarette smoke and marijuana I will not recommend this place I spent over 300 in cash for a dog to get no receipt I want money back and this place investigated

Checked in at Super 8 in Westbrook ME on Monday, July 31 through Expedia Itinerary #72620874904817. ) The first thing I did was lift up the mattress and saw bed bugs. So I thought I would just sleep in the leather chair.

I was at the desk on my computer and a bug crawled up my leg.

Third is there was a stain on the bed sheets (either blood or something else). I am attaching a picture. I left my room to check out. The person at the front desk was busy checking out a few families.

He saw that I had just checked in and asked me if anything was OK. I didn't want to complain in front of all those people so I told him something came up and left. I have been trying to call CJ the manager at (207) 209-2480.

I keep getting the run-around telling me that he is…

I stayed in Colorado city tx super 8 and discovered panties, condom, toe nails clipped on floor and when discovered no one at front desk answered lobby door or the phone.

My daughter had traveled all day and evening through storms. The last storm had terrential rains. As she got to the hotel in Eddyville Kentucky, the power was out. She was too scared to drive any more and waited in her car until the lights came back on.

She got checked in and went to her room. The room was dirty. No pillow cases on the pillows and dirty bedding. She went to her car and got her blanket and pillow cases. She was scared of some guys and decided she was still going to stay there.

I am in a different state but decided to call the front desk. I told her how my daughters room was not clean. She said she would have had to tell her last night. I told her my daughter was very scared of a couple of guys coming in as she went to her car.

The lady told me this is a safe motel and no…

Don't clean rooms in between nights your there and don't put in new towels for next day for money you pay should be done other than that nice place

00 though ) but it's been 48 hours since this happened and they still have not refunded my money back to my card. I have been back to their office 3 times and they are completely rude and hateful and literally cuss me out each time I go up there trying to figure out where my refund is for the week I paid for and they only allowed us to stay one night.

Booked 2 queen oceanfront suites for 2 nights. THEY BOTH HAD BEDBUGS. Staff was rude, phone didn’t work, room was not clean, ac barely worked even after I cleaned the filthy filters, manager stalked us and others as we sat on the balcony - even called the front desk and

had them call my cell phone to tell me to close the balcony door while he was watching us! BED. BUGS. Then two hours after checking out they tried to charge me an extra $200. We had to throw out all of our luggage, clothing, etc.

due to the bed bugs, and all of us have bites and two of us are evidently allergic to them. I have several photos.

The Hotel was unsafe with AC units sitting all throughout the hallways . There was all over the hallways and stairwell. The Elevator was not working and there were rodents running everywhere with bugs . The Hotel property is supposed to provide parking but there were too full even after they issued us parking passes.

There were a number of guess looking for parking that could not find any. This place was literally a nightmare and everyone deserves their refund!!!!!

I have been staying here at the green river location. I have been harrased by the manager for parking at the disabled parking space even though i have a permit, she told me she hates people who use that space and felt i did not need to park there.

I have not received room service at all and i have repeatedly asked for my room to be cleaned and the guy who is supposed to be doing it just looks at me like I’m not cleaning a damn thin. He is being paid to do absolutely nothing all he does is just hangs around like it’s his motel.

The bathroom smells terrible and so does the room the sheets smell and the carpet as well due to lack of vacuuming. I have stayed at many super 8 locations throughout the country and never have I experienced this type of service.

I feel like i am being…

My room was filthy, and I had to clean the jacuzzi myself. After I cleaned the jacuzzi it leaked water all over the floor to the point we had to switch rooms and the lady at the front desk was rude and combative when I asked for some extra pillows and to have my card reprogramed because it wasn't working.

By far the worst stay at any hotel I have ever had. When I asked to talk to the person in charge I was told that they don't have a phone and to come back Monday, but then I was given a phone number to call to get a hold of him.

I got a hotel to spend a night away from everything and I left more aggravated then when I came in. When I asked about some kind of refund I was told that because I ordered the room online I couldn't get one.

My fiance was extremely upset which ruined our…

I thought my weekly rate was alot lower than what I was charged. I stayed at the location for 6 days and each day was $80 for the room charge. House keeping only came after 4th day of asking for more towels and the room to be cleaned.

It was very hard to understand the person at the front desk when I called in to book the room. confirmation # 86739EE002847

This was the worse experience I have ever had. Upon arrival, the front desk person was rude and nasty. When I went to the two rooms that I booked, they were filthy gross. The food was nasty/spoiled. I am filing a complaint with the health department.

This company seems to have the same reputation at all of their hotels. They need to be shut down. 36 X2. WTF is this??? I am also filing complaint with the BBB. Stay away!!!! Be aware!!!!!

The whole motel was creepy. There were many scary people roaming around. Both queen beds in our room had caved in and we couldn't lay on either bed. The carpets in the halls, on the stairs and in our room were filthy and reeked of smoke and sweat.

The television stopped working and when I called the front desk the person on the phone was annoyed and told me to wait and the television would come back on. It never did. We read the reviews and found out that many people experienced the same things at this Super 8.

None of them were reimbursed. We packed up and got out of there. As we were leaving the maintenance guy put his hand over his mouth to hide his smile. We felt totally creeped out.

We stayed at the Super 8 on Cathederal in Rapid City, SD on July 15, 2023. It was the yuckiest place I have ever stayed. It had no working bathroom fan, the mattress was so old and lumpy you could not get comfortable to sleep, the furniture was so outdated and worn, had holes in the top of the dresser where the TV once was bolted down, it was not clean and

it was an overall horrible stay. I will not be recommending this place ever to anyone. You should all be ashamed of yourselves for not updating this facility and for keeping it open as is! A refund or a free room would be greatly appreciated!

Not a great way to start our vacation!

Stole 75 dollars from me

I stayed in west Memphis Arkansas I paid for my pet to stay with me after leaving the next day they charged me a hundred dollars when I called there response was there was dog hair in room and stuff left behind I left 3 pizza boxes in room and a 6 pack of beer in fridge I reminded her I paid pet fee they then claimed well the base of the toilet was cracked I did not have anything do with that it was cracked when I went into room to begin with they are stealing money from me I always stay at these motels when have to buy I am a truck driver and

barley getting by so to take money from me knowing they are lieing really upsets me to the point I will never use any motel by this company or my other drivers if this isn't resolved