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Recent Customer Complaints

Fresh reports from shoppers around the country. See what happened and how companies responded.

ESPN logo

ESPN

1.0

I cannot believe ESPN took themselves off YouTube TV. I know they are a legacy media company and holding on to what little power they have left, but Amazon, YouTube, Netflix, is the future. It's just so frustrating because I know YouTube isn't the problem, I've been a loyal customer for years. ESPN is the problem! Just another reason to avoid paying for anything ESPN, ABC, or Disney ever again.

Mark Terrance
Hamilton Beach logo

Hamilton Beach

2.0

I purchased a hamilton Beach flexbrew. It was great In the beginning fast forward, 8 months, light goes out and it continues to steam and let water out for a couple of seconds. And then, of course, now my coffee cup is filled to the machine. I've tried everything. I know how to do when I call customer service I get. It's too late. Your pot is out of warranty and there's nothing we can do to fix it. So basically, you just said too bad lady buy another pot. No more. I am so disgusted.

Judith Snyder
Google logo

Google

1.0

I can't believe how rude Google reps are becoming. I've been seeing more emails from Google Ads accounts where the Google Ads reps are saying things like... "Now the deal is, I have been trying to get in touch with you for the past 3 months minimum and honestly, I am exhausted now."

Andrew Jones
Facebook logo

Facebook

1.0

My Instagram account was suddenly suspended on 16th October 2025 without any valid reason or prior notice. I have never violated any Community Guidelines or Terms of Service. Despite submitting a grievance through the proper channel, I have not received any response or explanation. It’s really disappointing to see how Instagram is handling such cases — disabling genuine users’ accounts without evidence, and then not replying even after multiple complaints. This has affected my personal and professional communication.

K Mohammed Hafid
KitchenAid logo

KitchenAid

1.0

I bought a KitchenAid double wall oven for almost $4,000. In 3 1/2 years, I've had 6 failures during the clean cycle that cost almost $2,000 to repair. KitchenAid says the unit is out of warranty, and they will not make good on their quality statement. How do I escalate and hopefully have the defective design or defective unit replaced?

Robert W Hodson
Family Dollar logo

Family Dollar

1.0

Here’s a revised version that’s clear, assertive, and ready for a complaint or inquiry: ---

Vincent Chandler

Most Complained About Companies

These businesses receive the highest volume of unresolved complaints from shoppers like you.

Wendy's logo

Wendy's

2.0

1,689 complaints

To Whom it may concern;Today at 12:12pm, we placed an order online for delivery from your restaurant #00001902. Of the last 10 orders we've placed, curiously 9 of them have been incorrect or missing items. Today was different, only in that when I called the restaurant to explain that there was an entire meal, including the drink, missing. The first man that answered the phone identified himself as BJ and that he was a manager. After explaining the situation, he told me he packed the bags himself and everything was there. There were the stickers that sealed the bags and they were intact on delivery.

Walmart logo

Walmart

1.0

1,684 complaints

Ordered an item online to be delivered to my home. Ordered on the 14th and had to call to see where my order was 10 days later. Walmart customer service would not tell me where the order was due t what happened. Only after saying I would post a review did they offer a refund.

AT&T logo

AT&T

1.0

1,409 complaints

On aug 21st I received a text stating my payment didn't go through. The payment was on the 13th. So it took a week to let us know it bounced. However when looking at my account I had one auto payment failed, one payment cleared, and then one time reversal credit all the same day Aug 13. We can't afford to pay 2 bills at the same time.

Pizza Hut logo

Pizza Hut

2.3

1,370 complaints

I'm tired of my orders being delivered by DoorDash. There is always a problem, whether it's missing items (as happened last night) or not handing the order off to me (which also happened last night). Last night, my order was just thrown onto my porch, no knock or doorbell. It was supposed to be handed to me. I know it's all profits over competence, but this is getting to the point that I don't even want to order from Pizza Hut at all because it always ends up with something going wrong. Stop using DoorDash and hire your own drivers. Another problem is when there is a missing item, it turns into a back and forth of "Contact DoorDash" and DoorDash saying "Contact the store."

McDonalds logo

McDonalds

1.0

1,327 complaints

I am complaining about the McDonald’s located in Burlington Wisconsin. I hardly can express my true words. This place is out of control. As far as management. I’ve been here on three separate occasions within the last six months and it’s gotten worse. Management is too busy to monitor the lobby and seating area, I realize that fast food locations are understaffed, but older customers besides myself have complained. Young kids come in here and make this their recreation area, constantly laughing loudly, belching, running around, using profanity, with no concern or respect for others eating around them.

KFC logo

KFC

2.0

1,321 complaints

Went and got a mixed 10 piece white and dark crispy and a 2 piece legs original they was so old and nasty no white meat at all was charged 33.77 for something we couldn't even eat.

HissingKitty

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