Yellow Pages Customer Service
Rated 2.17 of 5 Stars
Based on 6 Complaints

Contact Yellow Pages Corporate

Toll free phone number:

For a company to grow, it needs marketing to be in place and yellow pages does the work for you. Yellow Pages has been a key source of marketing solution provider for businessess and communities to grow. AT&T Interactive and AT&T Advertising has joined and they together formed Yellow Pages in the year 2012.

Yellow Pages has over 30 million visitors online every month. If you have feedback for the YP corporate headquarters contact David Krantz iwho s the CEO of Yellow Pages. The best number to reach a live human is 866-329-7118 and the support website is located at mydirectories.yp.com. To order YP.com Directories on CD-ROM call 866-426-8005 or visit www.realpageslive.com. You can also email business development directly at BD@yp.com.

Yellow Pages is spread across various locations across the globe making a universal mark in the work that they do. Common problems stem from the retail sector, health verticals, small scale and big scale industry like automative, home improvement information, and restaurants. The company even has a mobile app that make it easy and a very convinient way to find information.


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Yellow Pages Contact Information

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  • Yellow Pages headquarters address

    • Dallas
    • TX
  • Company website

  • 1-800 phone number

    Toll-free number pending.

  • Better Business Bureau rating

    A
  • Customer service hours

    9am-5pm CST

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Top Yellow Pages Complaints

Browse more than 6 reviews submitted so far

40

My business is listed with YP.com. However, on a Google search, under your YP page, I am still seeing the name linking to an incorrect site - to my competitor. The name must connect only to my website under the telephone number and address that is correct. Please get rid of the incorrect listing on your site, or change it with the correct contact details to my website, or I am prepared to have a lawyer enter a lawsuit for all these years that your site points my business name to the wrong website. I have brought this to your company's attention several times in the past 3 years. What will it take to get this wrongful listing off your page, and off the Google search results?

40

I came home at about 6pm to find the yellow pages ( it looked as though it was thrown ) on the verge open and bent. Near our driveway. Every book in the street was the same. I use to do the delivery of the phone books with the Scouts in Perth and this was not the way we were allowed to deliver them. What would they have looked like if it started to rain. Not very happy with it at all.

 

40

For Salisbury, NC, Rowan County, there is a listing in the current book for Lillian’s Library under used book, although this business has been closed since at least 2007. I am sure there are other such inaccuracies that noone has bothered to correct. I also note that there is no longer a listing of overseas calling codes.

This was in previous directories, but then, I could not even find a number to call for registering a complaint. On calling the number for ordering more YP books (the only means of contact indicated in the book), Iwas given an 800 number that was no longer valid.

I suspect that these deficiencies are a symptom of the decline is the use of land-line phones which I sincerely lament. Excuses aside, I believe your business can publish better guides than the one I have received. Please consider my remarks for future publishing.

40

I received a request for a bold listing in the mail for only $15.00 but had to sign the front of the form. I sent in the form with a check for $15.00 and latter they send you a bill for over $300. I then sent them the bill back stating I did not want this service. Sixty days latter they call me threatening to turn my account over to collections for non payment. They expained that I signed the form and on the back of the form in small print is the contact that I aggreed to. This is only a cheap scam to trick people to sign up for expensive servcies without thier knowledge.

Never sign a form that states this is not a bill to make corrections or sing up for a bold listing. On the back is the real ccontract. I never knew until now that their are several yellow pages companies and many of them engage in this tricky behaivor. Rule never sing up for anything in the mail and always check the back of anything you sign.

60

I am an owner of a small business that was started in April 2010. We mainly do fax service for customers. As usual, I received one page via fax from yellow pages google advertising on Oct. 25, 2010. The Title was “Yellow Pages – now with free submission to www.google.com”. I did not realize at the beginning that it was a contract, because the terms and conditions stated below the order section at the bottom part of the order form faxed to me were so misleading and unclear. In fact, I did not notice that I would be charged in the amount of $119.00 per month, with two years contract. Upon seeing this, I was terribly shocked and dismayed!


40

My company recently received an invoice from a company called Yellow Pages Advertising Solutions for online advertising. I never ordered or wanted their product/services, have no idea who this company is. I have never had problems with this before, but random bills are not my favorite thing to get in the mail. I wouldn’t even know why I’d eve need to advertise in the yellow pages anyways. I am currently dealing with a company who is trying to help me out with this, but I have already been inconvenienced way too much!

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