Intelius logo

Intelius

1.5
12 complaints

Address

500 108th Ave NE Suite 1600 Bellevue, WA 98004

Complaints

Intelius logo

Donna

Mar 19, 2021
0

This company charged my account twice in one day two different prices. I tried to contact them and they wanted another $5 to fill out some paper to contact them. Total rip off.

Intelius logo

Ann Mase

Jan 20, 2020
0

Have a membership. Researching a phone number and being asked for addition money for report???? Called office Corporate number message No one can take my call???? What am I paying for with this type of service????

Intelius logo

Tincey Faye Coronado

Jul 10, 2019
0

I had you look up a reverse Number for name and address. 95 cent. that was on July 2 2019. On the same day July 2nd I cancelled my membership. 95 then I called and the woman said it was for a membership fee.

95 but I got nothing and you charged me any way. 95 might not seem like much to you but I live on Social Security and it is food for me. You are just taking people. I had used your company before that is why I did again but you took me this time and I will never use again and I will get the word out other people will not either.

So you are losing customers because you are greedy.

Intelius logo

Mickey Fausett

Oct 8, 2018
0

I'l give you guys a -100. I was billed what I determine to be illegal and have been texting back and forth with your company for a couple of days

On 9-23-2018 I reguested a one time look up for $.95. On 10-1-2018 I discovered a $29.95 charge on my credit card. On 10-3-2018 through text messaging I explained the above. At first I thought a refund of $29.95 would be coming. On 10-4-2018 I got a request for my email address so I could be helped. On the same date I was notified a Premier Plus Membership was activated on 9-22-2018 for a special pricing offer. I DID NOT REQUEST THIS. I just wanted a .95 one time phone number lookup. I'm a senior citizen not a business or someone doing research on someones records. Please process a refund to my credit card for $29.95. We're not dealing with an "…

Intelius logo

Mark J Weinberger

Apr 17, 2018
0

Unbeknownst to me you have been stealing money from my AMEX card on a monthly basis, i only used the service one time for a $ 4.95 charge. I am owed 12 Months X $ 19.95

Unfortunately I cannot give zero star's - this is fraud and theft by deception

Intelius logo

Kenzie Brown

Feb 12, 2016
0

99 and I have contacted customer support several times about it. I still haven't received my refund and I'm beyond pissed! They also did not cancel my account like they said and I have now been charged for 6 months. It's BS!

I've never heard of a company neglecting an angry customer for unauthorized charges. I have no choice but to press charges against intelius.

Intelius logo

Kathleen Carrico

May 28, 2015
0

95 which I did not want. Do not charge me next month. DO NOT WANT. Will not use again and one shot deal only. 95. Once you have someones credit card # you think you can do what ever you want.

Hope to hear from someone about this matter since Intelius has no phone number to call corporate with a customer complaint.

Intelius logo

Anonymous

Sep 7, 2011
0

I was receiving frequent calls from a number I didn’t recognize. I TRIED to us the reverse phone number option to find out who was calling. 95 that I spent. 95. Do NOT use this company for any reason. Is there anyway that we could get a class action suit against this company and their fraudulent practices?

Intelius logo

Anonymous

Jul 3, 2011
0

I did not sign up for a monthly membership with Intelius, but only a one-time use, yet have had repeated monthly charges against my credit card without my authorization. Intelius is practicing deception. ” They, apparently, are expecting to charge my card once yet again before they implement my cancellation.

I cannot find an email address on their web site or anywhere else where I can reinforce to them that I want my membership cancelled immediately. They do not want us to have an email record of our communications with them.

Let’s send these guys to prison where they belong!

Meanwhile, if anyone has their email address for them that is not webmail, I would appreciate your sharing. I intend to burn these bastards far worse than they have burned me.

Intelius logo

Anonymous

Mar 28, 2011
0

95 for a directory listing on Intelius people search for one person. I was on their website page for only 47-seconds. I later discovered that they were charging me this amount monthly. I had never again returned to their people search website after that single initial use.

Intelius claimed I had checked “Yes” to a monthly charge, which I would never have done, and refused to refund any of the monthly charges. I finally had to call American Express to put a block on their monthly charges but was unable to recover the additional months of charges.

Intelius people search services refused to provide me with any evidence that I had actually checked “Yes” and/or not canceled. Do not do business with this company!

Intelius logo

Anonymous

Feb 24, 2011
0

99. 95?? Who does that?? 100 checks a month??? really??? In the end no refund??? 95 fee? They are idiots, and I recommend that you tell everyone that you know about this companies shady tactics. How is it that Intelius are not under investigation???

If you rob someone on the street you will most likely go to jail…

Intelius logo

Anonymous

Feb 13, 2011
0

95). Plus the information was not current and their were no phone numbers (as they has stated there were). If you need a background done use someone else or pay close attention to your bank statement! Intelius are thieves! Paying someone else a little more may insure that you won’t get billed extra like I did.

Also, since the information I requested was old, the search was for nothing. Beware of this company!