ADP Customer Service
Rated 1.29 of 5 Stars
Based on 7 Complaints

Contact ADP Corporate

Toll free phone number: 1-800-225-5237

ADP stands for Automatic Data Processing and is a brand name when it comes to offering payroll applications and software. They also cater to solutions in the tax, HR, payroll and benefit administration. 65 years in this industry, they have marked a trust and a brand along with them in almost 125 countries. ADP is a cloud based company and has 15 years of experience.

If you have a problem, you can contact Carlos Rodriguez, President and CEO of ADP. John Ayala is the President, Small Business Services, Retirement Services, and Insurance Services. The best way to reach a live human is by using the ADP 1-800 number by dialing 1-800-225-5237. The customer service hotline is staffed with employees a 24 Hours a day, 7 days a week.

If you would like to send your concerns or comments to headquarters, One ADP Boulevard Roseland, New Jersey 07068 is the corporate office. ADP has its services in HR, payroll, insurance plans, retirement plans and partners its services for accounting professionals, brokers, financial advisors. These are some of the more common issues for customers.

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ADP Contact Information

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  • ADP headquarters address

    • 1 Adp Blvd.
    • Roseland
    • NJ 07068
    • United States
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    24 hours a day, 7 days a week

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Top ADP Complaints

Browse more than 7 reviews submitted so far


Was on hold for 2 hours before I finally hung up just to verify my card on Apple wallet. They could do something as simple as texting a number but this is what I get. I still can’t verify it because no one ever actually answers the phone.


I didn’t have the card for a month before fraudulent activity being done . Next , I call on May 2.2019 for a replacement card . Weeks and weeks go by now it’s May 21 and I’m calling to check the STATUS of my card , Nothinv . So now from May21.2019 to June 4,2019 still no card . When I ask to reach a supervisor or manger they hangs up ! Now Here I’m calling cooperate doing complaints and have to hire an lawyer for $300 . Unbelievable how you can’t even trust the people who holds your money for you .. no one . I can’t eben talk to someone in charge because they all seem to work as a team to gain up on employers. From hanging up to being not help and waiting over a month for money I work on , I will be going to hire authority !!!


My payroll card got locked for some reason and when I called to see what was going on I was on hold for 45 minutes. Spoke to a "representative" that told me that I filed a dispute, which I had not, and then could not tell me what transaction I supposedly filed a dispute on. When asked how you even file a dispute, she ignored my question then proceeded to tell me that she was transferring me to the dispute department. I was on hold for another hour and 45 minutes just to have the line click over and hang up. Is this what good customer service is? Will I get the money back that I had to pay for over drafting another account just so I could function throughout the day without the pay that I worked for?


I lost my ADP card, called for them to cancel it and send me it another, but it never got sent. After a week of waiting for a card to no avail, I called back, only to find out they never requested a replacement card be sent to me. So this time they again told me a replacement card would arrive in 3 to 4 business days. Waited for a week, still no card. By now I'm really pissed, bills are past due, and I'm already over my borrowing money from friends and family. I called back to ADP(3rd time), and they charge me $24.00 to overnight me my card, only after I agree do they tell me it would be arriving in 3 to 4 business days. On the fourth day I called back several times due to them hanging up and placing me on 2 to 3 hour holds. After speaking to 3 different supervisors, they're to have me a card shipped overnight. I'm keeping my fingers crossed. So far this is the WROST service ever, and I will be draining all my funds and getting a real bank account, Never to use ADP ever again!


I have been opened payroll account three month ago but they didn't complete payroll account yet and withdraw fee from our bank account already.
Our payroll is very simple such as one person payroll, once a month and the same amount.
They had tossed to different agent again and again but never say to sorry about their mistake also the different agent did not follow up correctly
and she said that she is calling me back after review but she never didn't call or email me back yet for one week.
I believe that ADP is a professional payroll company but the service is not at all.


I terminated an employee. I emailed ADP to suspend the employees payroll and to mail me a check for the 1 day the employee worked for the week he was terminated. I emailed and I call ADP.

ADP proceeded to pay the employee for the entire week, the employee only worked 1 day of that week. They also mail me a check for that 1 day which I mail to the employee.

When I question ADP and ask for a refund or to get my money back. ADP told me that I needed to handle that with the employee. Terrible Terrible Service. Lack of respect for their costumer.


ADP is one of the best payroll management companies in the market. The online payroll services are easy to use. They have the tax services and allows you to pay taxes. ADP gives accurate information in terms of payrolls. It also takes care of new employee reporting which I think is excellent. No other company has such things to offer. With a reputed name in the market one can be rest assured that data and payroll structure of the company that you run is well managed.

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