How many complaints does First Data Global Leasing have?

First Data Global Leasing has 3 consumer complaints filed on HissingKitty. Customers have reported various issues ranging from customer service to product quality.

What is First Data Global Leasing's rating?

First Data Global Leasing has a rating of 1.0 out of 5 stars based on 3 customer reviews and complaints.

How do I file a complaint against First Data Global Leasing?

To file a complaint against First Data Global Leasing, visit HissingKitty.com and click "File a Complaint". You can describe your experience, rate the company, and share details about what happened. Your complaint will be published and can help other consumers make informed decisions.

Is First Data Global Leasing legitimate?

Based on 3 customer complaints and a rating of 1.0 out of 5 stars, you can review real customer experiences with First Data Global Leasing on this page. Read through the complaints and company responses to make an informed decision.

First Data Global Leasing

1.0

3 complaints

Website

www.firstdata.com

Customers report being unknowingly enrolled in long-term equipment leases through third-party agents, with charges continuing after business closures, equipment returns, or lease payoffs. Major issues include poor customer service accessibility, lack of contract transparency, and difficulty resolving billing disputes.

Generated 2 days ago

Common Issues

100% (3)

non-cancellable48 monthnever advised

75% (2)

account closedowner passing awaypaid off lease

50% (2)

on hold for over 1 hourhung up onno longer employed

50% (2)

returned machinestopped workingmalfunction

50% (2)

contract agentvendor involvednever advised

Complaints

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The Garage Inc, DBA: Howard's Last Chance Garage

Feb 17, 2023

Iotice signed up with TSYS card processors in May 2020 through a contract agent : Danielle Jongwaard. 20 bank draft from a "FDML" organization. I tried contacting Ms Jongwaard at TSYS in Phoenix Arizona and was informed she no longer was employed there.

When I asked for an explanation of this charge I was informed that this was a 48 month non-cancellable equipment lease. I explained that I had told Ms Jongwaard that I wanted to purchase the terminal outright apparently she slipped in a lease Agreement into all the paperwork without informing me or with my knowledge.

38 months into my contract my credit card processing fees Doubled and I changed processors. I attempted to return the equipment with written notice 3 times! and was unable to reach any representative.

Finally on my own I was…

Patti Grabowski

Feb 28, 2020

99 for the last year when our account had been closed due to the owner passing away. I have tried to call numerous times and been on hold for over 1 hour. I have tried to have them call back and still was on hold for 40 minutes and then hung up on.

I need to settle this so that no more payments are taken.

CELESTE BINGHAM

Jan 10, 2020

Returned leased credit card processing machine in 2018 as we went our of business. 18 to pay off lease. We continue to get a monthly statement, which I have refused to pay - thus adding late charges. Our lease has expired to my knowledge so why are we being billed?

Arlena Chisholm

Jun 2, 2018

Katrina Osborne & Arlena Chisholm discovered in 2017 that a merchant machine that we believed was supplied by Wells Fargo was really leased from a vendor. The machine stopped working in 2017 and we reported the malfunction on several occasions to wells fargo.

We were at these times advised that we would need to contact another vendor. We were never advised that a vendor was involved initially when the contract was signed. After being advised by Wells Fargo, we reported the malfunction to the vendor and to date we have not received a working machine.

5 years with no functional machine. It is unacceptable for Wells Fargo and Furst Data to expect and collect money for leased equipment that is nit functional, yet they have been consistently collecting! Since we…

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