Google Android logo

Google Android

1.0
30 complaints

Users express severe frustration with forced Android updates that break functionality, ruin notifications, and degrade phone performance. Major complaints include privacy violations, poor compatibility with older devices, intrusive features users cannot disable, and complete lack of responsive customer support. Many users threaten to switch to Apple/iPhone due to these persistent issues.

Generated 5 days ago

Common Issues

35% (11)
updateforcedupgrade
20% (6)
notificationsalarmssilent mode
18% (5)
trackingprivacyhacked
15% (5)
old phonenot supportedcan't download
12% (4)
no responsecan't get helpno support

Complaints

Google Android logo

Jany L Sabins

Aug 25, 2026
0

Don't want to go to Apple, but my bank's app now requires updates of 14+, which is not available to my 4-year-old phone. Why is four years now too old?? Upset with the bank for designing it to exclude me, but why can I not update to their requirements?

Seems unlikely that they would encode such a requirement if it's impossible to access.

Google Android logo

Tyler Page

Aug 10, 2023
0

Ive been postponing my system update every day for over a month because it prompts me that itll update in 30 seconds when I turn my phone screen on after 1 hour or more EVERY GODDAMN TIME! Each time I set the scheduled update to happen while Im asleep, but after so long I believe Im not allowed to control this aspect in which Ive BEEN GIVEN FULL CONTROL OF.

Each day I set the update to occur while Im asleep and today I woke up and opened my phone for it to automatically update before I could react, this was 6 hours after I scheduled it. And because I couldnt use the phone I MISSED A CALL FROM WORK AND LOST 4 HOURS OF OVERTIME.

FIX YOUR FUCKING SHIT ASSHOLES!!

Google Android logo

Lonnie Nathan Horne Jr

Jul 10, 2023
0

Y'all letting people fraud from me for years.... They have a package installed in my phone I want it removed and deleted they stealing my identity... I am a victim of identity theft and I have a IP number from the IRS ....

People got account all in my private life stealing my federal Pell grant and everything ... I wanna hear from the boss or I am suiting this whole company

Google Android logo

Everett Aknowledge

Apr 10, 2023
0

Android has completely ruined my phone. Notifications are absolutely destroyed! The notification quotes are impossible to change. It goes into silent mode without my knowledge forwarding all my calls directly to voicemail. My alarms don't ring in the morning! My photo messages aren't arriving without explicitly downloading them!

Calendar alerts don't send notifications when screen is locked! You have absolutely destroyed what was a good platform! I can't even revert to older Android it just updates before I have a chance to set the phone to manual updates!

Google has failed all Android users! I a professional QA automation engineer, and there is No Way I would have let this crap reach the public. You have absolutely failed and your competition will certainly capitalize! And if one more…

Google Android logo

Brian Garnier

Mar 6, 2023
0

Your latest upgrade Sucks it's the worst one I've ever had to live with so far I can't believe it was forced on me I kept saying no. Peread your text talk Application on the phone keeps shutting off Every time I start talking it doesn't get the words right so many things are wrong with this upgrade I really wish you'd stop messing up my phone.

Google Android logo

Crystal Slauf

Jan 25, 2023
0

If I could I would give Android zero Stars it's time to boycott you guys. Where do you get off saying that we can't record our phone calls some of us use it because it's legal in our state to record our phone calls and any conversations but

Android wants to silence us so that way they can do their illegal actions by violating Ada rights and civil rights for people who actually need the freaking record to protect themselves from scam artist but I'm sure you guys are getting paid off by those awesome scam artists aren't you hence why these scam artists somehow magically get our phone numbers and start harassing us you guys are the key problem to that aren't you.

Guess it's time to throw these Android smartphones in the trash and start going back to home phones.

Google Android logo

Lolita

Dec 6, 2022
0

With every update android gets worst. Can you please make yet more thiner letters on system maybe blank pages be easier for you. For whats consumers paying huge money? For worst quality! App's get worst and plus lots of junk in phone now! Lovely

Google Android logo

Steve

Oct 31, 2022
0

OMG! What a shower of shit the last update is. May I suggest that you never release a product before it works. I have had about a dozen updates over this weekend. One after another. And it is getting worse .

Constantly crashing and telling me it's failed. For f**k sake sort this out . CODERS BLITHERING IDIOTS.

Google Android logo

Caroline Carr

Aug 24, 2022
0

The phone I have s22 or something like that dosent have a memory card and factory resets after so many missed passwords so no back up for your stuff all so you could make more money off a phone with more memory who cares about the customers, I have used an android since I was 16 I am now 40 and will be getting my first apple product

Google Android logo

Tom Flint

Jul 25, 2022
0

Android 12 changed access to the Apps Drawer without any notice. Now the swipe up must begin in the middle of the screen. Up till now the swipe up began at the bottom of the screen.

Google Android logo

Casey Riley

Jun 9, 2022
0

This new update I need a little pop ups that tell you what you just done or what they function does that hang out and hang out and hang out and don't go away they f****** suck get rid of them the pain in the ass there in the way I can't type over them I can't see what's under them get the f*** rid of these stupid ass things they suck

Google Android logo

Vicky

Feb 23, 2022
0

I've been having problems ever since Christmas 2021 and it's still happening. I've told Google several times, but nothing has been done. Your Google Play freezes up my phone at least once a day, and I have to restart it.

I can't keep doing this because it's wearing out my phone before it's time. Your Play Protect wants me to run the scan and it happens when I am doing something. It's capable of running itself, but won't or say it hasn't been scanned for since yesterday, when I've ran a scan 3 times that day.

I've gotten to the point where I'm fed up . It also doesn't want to scan by itself, and it bugs me to run the scan when nothing is wrong. I've told Google this several times.

Also Google keeps insisting that I use speech to text. I've told Google several times that I don't need it…

Google Android logo

gemma corker

Dec 10, 2021
0

Disgusted as they have added a vaccine song to amdroid. I did not agree to this. Who tf gabe them the right to add their political agenda to the handset that I pay for!!! I will be returning this and going back to blackberry or Nokia.

And I'll be looking at the legal route as well. Absolutely disgraceful. You are infringing on my right as a human in a country run by democracy.

Google Android logo

Leonardo

Jul 6, 2021
0

com for 4 years. Google is china and china is Google. Hey state department why aren't you naming Google as a hostile foreign actor. Google offers nothing but silence on this issue. Can't factory reset my phone because the bios has this feature deleted.

Why would I ever by ANY GOOGLE PRODUCT EVER AGAIN !!!!

Google Android logo

Safwy

Aug 10, 2020
0

Google Android market (aka google Play) Authorities dont act on Cheaters,they allow cheating, fake reviews, fake rating.

Google Play, Support Fake Chillar Android Mobile App ( Aka My chillar , website mychillar.com )

https://play.google.com/store/apps/details?id=com.chillar&showAllReviews=true

Please check above link, the app in the link is a mobile app registered via google play console which is cheating many Indian android phone users using a dummy mobile wallet app. The trap is via offering heavy discounts for mobile wallet recharges, once the payment transacted, they dont credit any money to wallet balance at all, if they credit some money which is rare, on next payment transaction , the money will be vanished (payment will be success, wallet balance will be deducted but no actual…

Google Android logo

Safwy

Aug 9, 2020
0

Google Android market (aka google Play) Authorities dont act on Cheaters,they allow cheating, fake reviews, fake rating.

Google Play, Support Fake Chillar Android Mobile App ( Aka My chillar , website mychillar.com )

https://play.google.com/store/apps/details?id=com.chillar&showAllReviews=true

Please check above link, the app in the link is a mobile app registered via google play console which is cheating many Indian android phone users using a dummy mobile wallet app. The trap is via offering heavy discounts for mobile wallet recharges, once the payment transacted, they dont credit any money to wallet balance at all, if they credit some money which is rare, on next payment transaction , the money will be vanished (payment will be success, wallet balance will be deducted but no actual…

Google Android logo

Rose Mary Stoeberl

Feb 4, 2020
0

When Samsung updated my phone last it changed my Oticon On app with android. It makes me redo my hearing aids sometimes three times a day and then sometimes it doesn't go through and says to reconnect. My hearing aid office told me if I would have an iphone I wouldn't have this problem.

I can't afford a new phone and I like the apps that android had more than iphone's. I hope I can find some help somewhere as it is annoying to have to take the hearing aids out and then put them in when you are in public.

Please give me an answer that will help.

Google Android logo

Lynne Spencer

Jan 7, 2020
0

I purchased the new Google pixel 4 days before Christmas at Best Buy while putting the phone in it's case the lower left corner cracked & case snapped Asurion said they would file claim my efforts to replace screen fall short NO ONE from Sprint Best Buy Geek Squad have parts to repair I refuse to eat the cost I had to purchase another phone today I'm extremely unhappy 617-777-8556 please return a call to me ASAP thank you

Google Android logo

Debra horton

Oct 15, 2019
0

I have tried to remove google assistance I have disabled it and have tried several contact to the co with out success t

Google Android logo

Baljit

Oct 11, 2019
0

This is testing from baljit how the submit complaint works.

Google Android logo

Gerald Skogen

Jul 27, 2019
0

after the most recent upgrade on my Samsung Android phone, I'm not able to move video files from one folder to another. The functionality is there but doesn't work.

Google Android logo

Michelle DeCenzo

Jun 26, 2019
0

00 redeem code for an Amazon Purchase and I choose to use it to redeem a Google Play Money. 00 it was taken by an app called "Winner Winner Chicken Dinner" and download some game. I did not purchase this game, I immediately uninstalled the game.

00 credit back and hopefully this is not a virus I got from trying to redeem a google credit. I have tried googling this Proxima and get no where??? LIMITED on Google Play. 00 Payment method: Google Play balance Questions? LIMITED.

Google Android logo

Leo Hitchingham

Jun 5, 2019
0

I recently lost the ability to voice search as well as navigate by voice on my "Old" straight talk (android) phone,i tried all the support desks I could for about 3 days, got the "sting" shuffle when i tried to get Android support to talk to me, i AM a customer and, no doubt, i will soon have to replace this %*@ phone and *darnit* if I cant get support here ...... try Hong Kong ?

Google Android logo

Graham Avison

May 14, 2019
0

Fed up of adverts interrupting when using apps- even now writing to you. And when accessing Ring security videos and when front door bell rings. Quite frankly I am disgusted - this does not happen on my windows phone. Interrupted yet again from other site trying to load.

Hoping to get new phone soon but certainly not Android. Google have become a disgrace. Then I viewed your ex CEO interview on BBC last night and this confirmed what an evil company you have become. God help both employees and customers for the future with his attitude.

Google Android logo

Allen

May 2, 2019
0

Opt out all ads third party included Bixby shut app off comes back on I bought the phone not your ads don't use dont like being tracked please remove ads from this phone

Google Android logo

Adam king

Mar 20, 2019
0

I've got many many logs and screen shots to forward if I don't get spoofed as he's controls all air signals in our area and stops all calls and texts unless its my family. help us stop this feen

Google Android logo

Clyde Billington

Mar 3, 2019
0

Google Android has taken over one of my TV's. " Eventually I get a screen that has a "Device Info" screen and there is a "No Thanks" option to which my remote is not allowed to move. com Your software has taken over my TV. Please remove immediately!

I do not want your service or anything to do with Google. Clyde Billington

Google Android logo

Barbara Vorhies

Feb 28, 2019
0

This is the second android update where all my pictures except one was eliminated. The first update last year made a hundred copies of some of my pictures and deleted the others. You really need to check into your updates better so they don't interfere with data on my phone.

I have the Galaxy S7 and love it but not when I lose my pictures EVERY time you have an ANDROID update. Today 2-27-19, Please have someone check into why this system update messes with pictures on the phone. Thank you.

Google Android logo

Don Sutton

Dec 6, 2018
0

My complaint is about Android "PHOTO" app. I have set the app permissions to local storage ONLY. I do not log into any cloud account except to see what data (my data) Google is storing. They should be storing NOTHING. I have a network firewall that logs all transfers into and out of my devices. Google PHOTO app uploaded data to Google at 4am in the morning. No one was using the phone at the time.

All on the wealthy people who are concerned about what "we" (collectively) are doing, can move to New Zealand NOW, instead of later (as planned). They can take all of their "Deep State" spooks with them so they have something to do, to make them feel more secure. I am sure Google will say that the app behavior is normal and incident to some action I took with my phone. The app permissions are…

Google Android logo

Kathy Dang

Sep 16, 2018
0

Hello, Customer Complaint Center

I have been reported to my device security issues to Android Security Department for several emails, however, I did not hear anything from you. Please let me know how do you get back to your customers inquiry? I really do not know how do I reach to your customer support with your responding. Do you view emails and reply them? If not, what is point to having this support emails for customer contact. Do you support your customers randomly? Can you give me a reasonable reply for your poor service and unfair way treating your customer? Please reply this email within 3 days.

The information as following emails for your references.

Google Android logo

Kathy Dang

Sep 15, 2018
0

Hello, Customer Complaint Center

I have been reported to my device security issues to Android Security Department for several emails, however, I did not hear anything from you. Please let me know how do you get back to your customers inquiry? I really do not know how do I reach to your customer support with your responding. Do you view emails and reply them? If not, what is point to having this support emails for customer contact. Do you support your customers randomly? Can you give me a reasonable reply for your poor service and unfair way treating your customer? Please reply this email within 3 days.

Google Android logo

Angela Short

Sep 10, 2018
0

I have been a loyal customer with Andorid for as long as I can remember. I purchased a new cell phone May 31, 2018 at Best Buy and had issues within 1 month after purchasing the phone. During important conference calls and business transactions the phone faded in and out, had static and would disconnect from callers.

The camera would take pictures but, the pics disappeared. I returned to Sprint and Best Buy more than a dozen times within the first month of purchasing the phone. Sprint said, the SD card may have been inserted incorrectly. The issue continued therefore, I went to Best Buy. 00.

The camera and video was better however, the issues with not hearing my voice continued as well as dropped calls and static…

Google Android logo

Joseph

Apr 12, 2018
0

My keeps on saying google services has stopped and no data connection.

Google Android logo

Victor

Mar 3, 2018
0

It is garbage I can't download apps and the apps already on it kick me out and the screen when you turn it on freakes out it is basically a flip phone that has YouTube if it work kicking me off my call hardly sends text you got to be kidding me how would you like this trash to be you phone now look at your phone and look back at what I said if you hate your phone then you'll thow this one out the window and while I typed this the keyboard is freaking out thanks for wasting my family's money I can't even call in public cause my friends see my phone now my Nick name is ice age grampa thanks again for the great piece of trash hopefully this complaint will fix something

Google Android logo

shohag

Nov 25, 2017
0

Hi we thought that the google phone might be goid for us but unfortunately it is ver easy to track and google is tracking our activities unless it stops i think that we are going to have to go on the hard way. There is three option avilable for you.

We are going Sue google for leaking private information and belive me we have all the evidence against google. We are going stop using google apps. There are a number of apps and search engine. Guess what but before that we are going to make sure that no one just fell into googles trap.

Google Android logo

Sahger Lad

Nov 19, 2016
0

I am not one to post online but I have never been so let down while making a purchase. I am a huge Google/Android fan and will continue to be one after this story because I don't think it is a reflection of their product.

Unfortunately I happen to be one of the few who was let down by ordering the phone. I had been waiting on this phone since June, following all the early rumors and speculations almost daily. My current phone, a two-and-a-half-year-old Nexus 5, is on its last limb.

The GPS, headphone jack, and vibration features no longer work along with other damages. The device itself has gone through several screen replacements but I can still use data and make calls. I was keeping this phone waiting month after month for the next Nexus device to release.

In early September I started…

Google Android logo

David Robertson

Oct 4, 2016
0

I have just purchased a 950Xl android phone which will not let me download any google apps. The message I receive is device not supported and I cannot connect to number bluetooth devices. It just keeps saying cant pair.

Google Android logo

nathan

Jun 3, 2016
0

They are trying to force you to use Google android messenger instead of pm on facebook. And ask for all your info. This is bull crap. I do not want anymore Google Spyware on my phone. Yet another attack on our freedom.

I am considering making a complaint on what ever federal sight protects Internet freedom. Fishing and scamming is a crime.

Google Android logo

S.B.

Jun 3, 2016
0

When Android updates it makes changes that some people don't like. Example: it highlights certain words so that you can select to display that word as an emoticon. I find it aggravating. Why not offer a way to disable the feature instead of forcing users to live with it?

Just is just one example. There are more issues but I don't have the time to address them all.

Google Android logo

Edmund

Mar 7, 2016
0

I relocated to a new country and use the new android phone with the original google account. It shows I cant download the APPs in that country. I need to create a new account to state I am in this country.

Why is it impossible to use the same account in different countries? We are in a globalization era, are we? I love google a lot, but this point really waste me a lot of time to fix it. I bet there are many people like me.

Please try to fix it in some way.

Google Android logo

Brian

Jan 1, 2016
0

I had the beautiful moto x I loved that and was destroyed by marshmallow I give Motorola company the phone to fix they refused now you can pay for a new phone or you can take of this update.