Amazon Complaints Continued... (Page 16)

I joined Amazon Prime in February 2018. I logged on today to see when my subscription was up and found that if I have an EBT card or medicaid card it would only cost me $5.99. REALLY!!! I'm married, we both work full-time jobs, have two children, and budget my money to find out that Amazon is offering a cheaper service to individuals on EBT. I am not against help for individuals who need it, but it's concerning that Amazon feels because I work full-time and budget my money that they can get the $119 a year from me, which is probably making up for the $72 they are getting from people with assistance. How is Amazon Prime helping people with assistance?? I am spreading word about this to EVERYONE because this is absolutely ridiculous. I canceled my Prime and will be shredding my Amazon credit card as soon as it is paid off, with the money from my job. No I don't want you to offer me "free" PRIME, Amazon can pay my Amazon card balance off then I won't spread this ridiculous news around. It's great to see peoples faces when they are told this because they are NOT aware of this amazing service AMAZON is offering to medicaid and ebt cardholders!!

I ordered Tommy Robinson and Peter McLoughlin's book Muhammad's Koran: Why Muslims Kill for Islam twice, the first time on August 24, 2017 and the second time on May 26, 2018. It is an excellent book and one which everyone should read. McLoughlin has done extensive research to present the entire Koran in reverse chronological order because the verses revealed later abrogate, or replace, the more peaceful Meccan verses revealed earlier. In this version, the abrogated verses are legible but have a line drawn through them to make their abrogated status clear. The number of the ayat (verse) and surat (chapters) are given for easy reference to the relevant texts, all found in this book, which includes the entire text of the Koran, from a classic translation into English by a Muslim convert many decades ago. Since the fundamental distinction in Islam is between believers and unbelievers, every phrase expressing this distinction is highlighted.

In addition, there are about a hundred pages on Islam which are one of the best introductions to Islam I have ever read. There are thousands of footnotes with additional interesting and valuable information at the back of the book. Last year I couldn't find my first copy, and I wanted to read it again so much that I ordered a second copy. This is the most important issue of our time. Islam by its nature is a religion of war, not of peace, and it demands that every land in the world be submitted to Islamic law either by peaceful persuasion (da' wa) or by violent jihad. There are thousands of verses in the Qur' an and in the hadith (holy examples from Muhammad's life) which explicitly demand war, killing with the sword, beheading, throwing gays off of buildings, stoning accused adulterers, marrying nine-year old girls, killing all Jews, killing apostates who don't want to be Muslim anymore, killing those who criticize Islam. The problem is in Islam, not in the books which responsibly investigate the issue and give so much supporting documentation for every point made.

And I saw last night that Amazon had banned the sale of the book on its site. Why would you do this? I don't have the answer as to what could or should be done to protect Western civilization and the human rights of every person in the world, but this book is fundamental in learning about the threat. Preventing people from reading soberly-presented texts like this only enables the violence and the threat to our citizens and civilization.

Could you please look at the book? If you do, you will see that it is a serious, well-presented book, and it is important for preserving Western values. Please reinstate this book at your website. Otherwise you are contributing to the ignorance of people on a topic vital to our lives, and your action has already been compared to the Nazi book-burning in the '30s, and rightly so.

Sincerely,

Cynthia Parker, J.D., Ph.D.
ciaparker2@gmail.com

I ordered a commercial water heater on the 16 of this month (February ). I received the order on the 22nd. I was very pleased with the speedy delivery because the tank was for a restaurant and very time sensitive. The big disappointment came when I transported the 500lb. package to the restaurant for installation and found that it was totally contrary and inferior to the one that was advertised on your site; the one that I ordered. I had no choice, based upon the time-sensitive situation, but do the installation.

As you can see, I have been a steady Amazon customer for quite a while. Words cannot express the distrust and the deception that I feel. My customer knows that the heater was installed but he is not aware, at this time, that it's is not the one we looked at.

Your Amazon driver was incredibly rude. Plate 1ADD65 was delivering to 405 S. 8th Street about 130pm on 2/25/19. He parked in the middle of the road, blocking traffic. When a Fedex driver pointed this out to him, the Amazon driver began cursing loudly. Words like “motherfucker, douchebag and asshole” were audible to anyone within 200 feet, including a mother with two young children. He driver was a large gentleman with red hair

In Nov 2018 I bought thru Amazon a GoKiddo T5 3 wheeled scooter type wheeled vehicle for a Christmas present for my husband. It came from the company; Go-Kiddo Riding toys, Bueliton, CA 83477. I gave it to him at Christmas but he did not open it until February 2019 so that our grand kids and he could ride it. [you wiggle your butt side to side to propel it forward; a fun & great exercise vehicle]

Well it's useless. No matter how much you wiggle your butt, nor how much effort you expend, it does not go forward. The rear wheels of the 3 wheel toy are stationary and the effort gained by the back and forth skiing type motion DOES NOT propel it.

So I sent away, thru Amazon for another thru another company. The new product works PERFECT; even though intended for an adult, and since the rear wheel articulate side to side with you motion, even our 6 year old can propel it and they all love it; my husband loves it too.

So last week I sent an email to Go-Kiddo asking if I can order, adult size, where the rear wheels articulate side to side in an adult version and they ignored me. The owner's manual says the answer complaints within 72 hours; nope - they do not. Can you help us receive a replacement product from the company & credit for this one? Darla

dear sir we are order in amazone but not received our order and not received against his refund money so please refound our money

Amazon Driver Screeching tires and driving erratic through apartment complex. Around 1:00pm Central time - Location 11580 Perkins Road Baton Rouge LA 70810. Whoever this driver may be is putting lives at risk.

How can I give you a 1/2 stars or no stars? :(

I'm NOT a happy customer.

Order # 113-5084586-7497030 (Driver leaves package at back gate instead of front door, comes back and throws it over the wall. 2/17/2019
Please click on the link below to see they driver doing 4 things incorrectly, 1. leaving a package at my back gate 2. tossing it over a wall. 3. Not leaving at the front door/entrance 4. leaving it on the ground and walking away to delivery other people's packages, and later tosses it over the wall.

Watch the video of the driver >>>> https://drive.google.com

Order # 113-3856913-4779413 (Driver intentionally leaves pack at back gate, over and over, instead of going to the front door)
I am not going to go through all my order but there have been SO MANY orders that have been left where people walk by and cars drive by only a few inches from the road.

HELP THIS IS ML BACK GATE NOT MY FRONT DOOR AND IT VERY OBVIOUS YOU ARE IN A BACK ALLEY NOT AT A FRONT DOOR. (picture is my back alley and wrong door!)
Please go through all my orders and you'll see this happens over and over.
image.png

I can be reached at 480-694-8769
Troy Julius

This is twice now. We have a credit card used only for Amazon. We only keep about $100.00 in this account and is used ONLY for Amazon purchases. Twice now our card has been stolen and used for fraudulent purposes. Our bank always catches the fraudulent activity and freezes the card. Great bank. An Amazon employee has undoubtedly been stealing credit card info. Amazon could care less as they have not responded. Keep an eye on your account as uor card was trying to be used in states thousands of moles east of us, so they are selling the card info. Great job Amazon.

There was a package delivery from Amazon today at 12:40pm to 49 S Baldwin Ave, Sierra Madre, CA 91024. He slammed three gates on the way to the apartment and then proceeded to slam all three gates again as he left as hard as he could. I asked him a couple of weeks ago not to slam the gates but he did it again. He was driving a white high ceiling van. He was stocky with a yellow vest and a beard and glasses. Please tell him not to do that again.

I ordered a tv 6 days ago & I called there piss poor customer service & they said my tv hasn't even been shipped yet! I told the customer no service lady to cancel my order & after putting me on hold for 15 minutes she told she couldn't cancel my order lol!!!! so I just went to amazon & canceled my order there. I'll be spreading the word. FUCK YOU! AMAZON =]

Received my bill today. There are two purchases that I never made plus one is for Amazon Pride and I am not a member. Please look into this and get back to me. I am hoping someone has my information. If you choose to call this is my telephone number- 440-606-5040. Please handle this complaint as soon as possible because I have no intention of paying this bill till I am satisfied.

Have been a customer since 2006 but Amazon is "not taking care of business" lately. Maybe they are into too many other things and ignore their core business.
My last THREE orders had to be CANCELLED, CREDIT ISSUED, RE-ORDERED because who ever they hired to deliver my package could not FIND, KNOW WHERE, HOW TO, deliver a package to WHOLE FOODS LOCKERS.
Whole Foods is open 24/7, the first two orders were LOST and never delivered because "the door was locked and we did not have the code to the door." I had to reorder, ship to my house. Second, same thing, SAME EXCUSE.
Third, we decided to try one more time to get it to a LOCKER at Whole Foods.

Today, the web site said, "delivered Feb 4, hand delivered to the RECEPTIONIST...". I shop at Whole Foods often and NEVER SAW A RECEPTIONIST AT WHOLE FOODS, HAD TO CANCEL, GET CREDIT, RE-ORDER, SHIP TO MY HOME. The REASON WHY I thought Whole Food lockers were a good idea is I shop there all the time. NEVER AGAIN. IF I HAVE TO PAY FOR SHIPPING? IT IS GOING TO BE ORDERED WITH EBAY....Screw Amazon's lockers system.

“We paid $2,850 to install a group of 8 locked mailboxes with 4 large parcel boxes. Two times in the last three days I've received notices from Amazon the first "USPS wasn't able to enter your building to deliver your package." and the second "Sorry we missed you. USPS tried to deliver your package today but didn't want to leave it unattended."

These excuses are not only invalid, they are lies, plain and simple. Snow is not an excuse as our street is plowed and our drive shoveled. What happened too neither rain nor sleet, nor snow, nor...?”

For the past ten days I have been unable to download books using the kindle app on my android. When I press the button, it says processing but immediately shuts down. I have already chatted with 2 of your reps and sent 3 emails re this situation and have yet to receive an answer.
I need a solution.

I am a very dedicated customer of Amazon. My last 3 orders I have had problems with delivery not sure what is going on. I am very disappointed in the Prime Service I pay extra for. And there is no expiations service that I am receiving this is unacceptable and the only thing customer service says is I can refund you. No I don't want a refund I want the product that I ordered. Please got to my account and read customer service call notes. I not sure If I will be ordering from you again. VERY DISSATISFIED CUSTOMER FOR THE SECOND TIME.

This is a order I submitted I pray that I have no problem with this Order # 111-6298375-7313013!!!

This is the type of message I received on both orders Order # 111-5713777-1386639 AND Order # 113-7203785-0557834
(Was expected by Sunday, February 10
We’re sorry your package is late
We’ll email you as soon as we have a new delivery date, and we’re making every effort to ship your order as soon as possible. )

My order # 111-6281059-9175406 says delivered on the tracking by USPS at 6:17PM on 2/4/19. We did not receive the package. It is not in mail box, not on porch, not at neighbors, not with family member. I have tried to wade thru the Amazon website but there is no place to place the complaint of NOT DELIVERED. I want a refund on this item OR reship the item to me. We still want the item. I have complained to the vendor, but not their responsibility; was Amazon delivery. It is obvious was a USPS delivery problem. Thank you

I ordered a Procom Blue Flame NG wall heater on Feb 3, 2019. I receive a confirmation and it stated that my heater would be delivered , Feb 7 - Feb 11. We are in dyer need of this heater as we live in Minnesota and were expecting temperatures of -25. This heater would help to prevent my pipes from freezing. We were concerned about receiving it so I checked on my Orders at Amazon.com and it did not appear. Very confused I then looked at my credit card (Amazon card) and it was not there, I called the credit card and the clerk told me the order was canceled on Feb 5. I was shocked, she told me an email was sent to me with the cancellation notice, I never got an email, she then forwarded the email from Amazon. It says canceled due to Technical Problems, What is that? I am very disappointed with Amazon and want an explanation. How can you just cancel an order and not notify the customer especially a Heater In Winter? I ordered direct from ProCom and will be getting the heater tomorrow, and now have to pay $32.87 shipping fees! Prime did me no good.

I tried your free 30 day of prime video and was not happy with it so I cancelled it by phone and through app. Only to find out week later you removed a payment of $9.99 on February 6 2119. Then around 10 pm the same day you were attempting tp take another payment but this time $20. So my bank knowing about your first stunt made the decision to block all your payment and notify me that when I come tomorrow they will have a RCMP officer to get my statement and action will be done over this because its thief and fraud. I'm also meeting with newspaper to tell them the horror your company has done to me. I'm a 54 year old grandmother with terminal bone cancer who just makes end meet and by doing this your taking my food money. You should be disgusted with yourself but I guarantee everyone else will be, Im curious how many others you've got away with.

I brought a dress the dress came to me on today ripped on the side damaged out of the package wasn't the color I asked for and the dress was garbage I'm so in happy with amazon did not sign up with this prime stuff this company is horrible with customer service

I watched six seasons of True Blood on Amazon Prime. I have been a member for many years, but don't remember exactly how many. I realize Amazon has grown to such a size that my one membership loss won't effect you. I would like to finish the final season, but I will not pay Amazon for the privilege. I will either rent the final season at my local video store for around two dollars total or not see it. I have spent thousands of dollars on Amazon and this is a slap in the face.

I also have Netflix, where everything I choose to watch is FREE. Every available season of every series is included, without a stick up price to see conclusions.

I will have to re-think renewing my membership to Amazon for the coming year.

Sign me Disappointed,

I ordered some solong tattoo ink they claim they denied my payment and canceled my order. I went to my bank community national and they told me that amazon most definitly took 32.98 from my account that morning. I called amazon and they told me they did not take any money from my account. They are a bunch of liars my bank showed me where they took the money out. They wanted me to reorder and run payment again i told them no way they wasnt making another 32.98 from me and me never receive any product it would be like me paying double for the ink

I have been trying to return an item I bought on Dec 3rd (received on Dec 8th). The seller said they would accept the return and would mail me a return label in "7-10 business days" and that it would then take 3-4 weeks for the refund to be issued and that I was responsible for the cost of sending the item back ($7.99). Ten business days went by and I got nothing. I recontacted the seller and they said they'd send another. Ten business days went by - nothing. Happened AGAIN, so I filed a complaint. YOUR "WONDERFUL AND HELPFUL" (they say "We're here to help" after every non-helpful reply) employees DENIED my claim saying, "You have to return the product for a refund." Now, it doesn't take an Einstein to figure out that I've been TRYING to return the damned item, but the seller is not cooperating by sending their return label! The day after your "WONDERFUL AND HELPFUL" employees accepted my claim in the first place, I got YET ANOTHER form letter from the seller saying they would send me a return label, etc, etc, and here it is - FEBRUARY 1, 2019 - and GUESS WHAT? No return label! Your "WONDERFUL AND HELPFUL" employees - after I sent them another complaint - said, "You must return the item to get a refund." REALLY? Maybe if you hired "WONDERFUL AND HELPFUL" employees IN THIS COUNTRY who are able to speak and read English, things would get done! THIS IS RIDICULOUS!! i AM TRYING TO RETURN A PRODUCT. THE SELLER IS NOT COOPERATING. I AM DOING EVERYTHING I AM SUPPOSED TO BE DOING, AND ALL I GET FROM YOU IS THAT I MUST RETURN THE PRODUCT TO RECEIVE A REFUND, WHICH IS WHAT I'M TRYING TO DO IN THE FIRST PLACE!! Thanks so much for all that "WONDERFUL AND HELPFUL" assistance. I'm glad your employees are "here to help." I can't imagine how much of a hindrance they'd be if they weren't! In other words, THANKS FOR NOTHING! Nice job by people who don't really care!

Place an order using amzon gift card 2 - $25.00. Instead it showed the total after gift card was applied. I could not move forward to continue
with order. I did not know my taxes & handling which that page should show you could not go any further. I was on the line with someone almost
a hour. Which that person could not figure it out. I finally click on my credit card which then it proceed to next step.

I think when we use gift card it should show a balance what I owe or credit. How would I know what the taxes and handling charge is. I wasted time setting on the phone.