Amazon Complaints Continued... (Page 7)
1005+ reviews added so far. Upset? Call Amazon corporate: 206-266-1000
petbot carpet shampooer that was supposed to be delivered on the 17 of Feb. , I ordered two desk tables that were suppose to be delivered on the 18 Feb. I had these deliveries plan that I would be home on my days off, to use the shampooer and to construct the tables. Had I known that there was a delivery problem with Amazon, I would have gone to Walmart and picked the items up there. obviously I need to rethink my ordering from Amazon, as this is not the first problem I have had with them. They have misdelivered my dog food to the neighbors next door.

This is twice now. We have a credit card used only for Amazon. We only keep about $100.00 in this account and is used ONLY for Amazon purchases. Twice now our card has been stolen and used for fraudulent purposes. Our bank always catches the fraudulent activity and freezes the card. Great bank. An Amazon employee has undoubtedly been stealing credit card info. Amazon could care less as they have not responded. Keep an eye on your account as uor card was trying to be used in states thousands of moles east of us, so they are selling the card info. Great job Amazon.

I ordered a RCA to HDMI converter through Amazon. Never received and order number for some reason. I received a shipment from your vendor, Epst 172 Trade Street, Lexington KY 40511. I actually received a HDMI to RCA converter from these people. I contacted them for replacement to the be the correct item. A person, Anna, has been in contact with me demanding an order number and other information that I was never provided. I firmly believe this is an initative for force me to keep the item I do not need. I am at the point of stopping payment for the item as I paid via credit card. I have had 4 interactions with this person, above, and feel I am making no headway. I can buy the item locally at a higher cost, but first would like to get this resolved properly.

There was a package delivery from Amazon today at 12:40pm to 49 S Baldwin Ave, Sierra Madre, CA 91024. He slammed three gates on the way to the apartment and then proceeded to slam all three gates again as he left as hard as he could. I asked him a couple of weeks ago not to slam the gates but he did it again. He was driving a white high ceiling van. He was stocky with a yellow vest and a beard and glasses. Please tell him not to do that again.

I ORDERED THE MOVIE "UNBROKEN" IN EARLY JAN 2019, I HAVE NEVER RECEIVED MENTIONED MOVIE WHICH COST ME 27.00 . UPS (WHY UPS WHEN USPS IS SO MUCH MORE RELIABLE)---UPS TRACKING ID IS ---IZ30Y8260360257028-- WAS INFORMED A WEEK LATER VIA E-MAIL THAT SAID MOVIE WAS DELIVERED TO MY FRONT DOOR (WHICH HAS A BIG SIGN IN SAID DOOR TO DELIVER ANY AND ALL ITEMS TO THE BACK DOOR) DELIVERED 1:49 PM MONDAY JAN 28 2019---IT MIGHT HAVE BEEN DELIVERED BUT NOT TO ME!----ORDER NUMBER FOR AMAZON IS 112-4824290-5106650---UPS SAID IT WAS DELIVERED AND SIGNED BY THE DRIVER?----THE DRIVER NEVER ORDERED THE MOVIE I DID AND IF ANYONE SHOULD HAVE SIGNED FOR IT COMMON SENSE KNOWS IT SHOULD HAVE BEEN THE PERSON ORDERING AND PAYING FOR IT---AND PRAY TELL WHY DID YOU SEND IT BY UPS WHEN MY CREDIT CARD ORDER SAID BOX 537 (BILLING & SHIPPING) I HAVE NO USE FOR UPS EVER SINCE THEY RAN OVER MY PUPPY YEARS AGO ON PURPOSE AND THEY DELIVER IN SHOULD A HAP HAZARD MANNER WITH BOXES CRUSHED PARTS ORDERED BROKEN AND ON AND ON----- PLEASE INFORM ME IF I WILL RECEIVE SAID MOVIE VIA E-MAIL AS I HAVE BEEN A RELIABLE CUSTOMER--THANKING YOU-- I REMAIN CHARLES R GUIDOTTI---

I ordered a tv 6 days ago & I called there piss poor customer service & they said my tv hasn't even been shipped yet! I told the customer no service lady to cancel my order & after putting me on hold for 15 minutes she told she couldn't cancel my order lol!!!! so I just went to amazon & canceled my order there. I'll be spreading the word. FUCK YOU! AMAZON =]

I purchased through Amazon a O-Cedar floor Steamer on January 25, 2019. Upon delivery and attempting to use it the unit failed to produce steam. I called the company at 1-800-543-8105 on January 28, 1019. I was asked to take a photograph of the unit and send back. Upon calling again after not receiving a replacement steamer and was informed that a James in the company said that one would be sent. Up to February 15th, 2019 I have not received a new steamer. In a call February 4th or 5th I was told by James from the company that the new unit would be shipped the following week. This is bad because it should have been shipped that week for at lease customer service. I have paid for the unit and have not received a new one and now I get an answering machine of which no one has called me back after two calls to the answering machine. I was given a ticket number # 12925 from the company for follow up.
My Amazon purchase number is #111-1820244-9941826.
I hope you can help, I have been an Amazon customer for a long with my wife.

Received my bill today. There are two purchases that I never made plus one is for Amazon Pride and I am not a member. Please look into this and get back to me. I am hoping someone has my information. If you choose to call this is my telephone number- 440-606-5040. Please handle this complaint as soon as possible because I have no intention of paying this bill till I am satisfied.

Amazon means West of money.... Amazon Sab bekar products deta h.. Mene jitne bhi products liye h Sab bekar mile h... Adidas ka shoes lia tha vo bhi 1st copy dia... 1month bhi nhi Chala.... Recently headset lia vo bhi bekar... Koi h amazon me Jo customer Ke satisfaction Ke lie Sochta h Ki amazon Ki Tarah Sab froid h....

Have been a customer since 2006 but Amazon is "not taking care of business" lately. Maybe they are into too many other things and ignore their core business.
My last THREE orders had to be CANCELLED, CREDIT ISSUED, RE-ORDERED because who ever they hired to deliver my package could not FIND, KNOW WHERE, HOW TO, deliver a package to WHOLE FOODS LOCKERS.
Whole Foods is open 24/7, the first two orders were LOST and never delivered because "the door was locked and we did not have the code to the door." I had to reorder, ship to my house. Second, same thing, SAME EXCUSE.
Third, we decided to try one more time to get it to a LOCKER at Whole Foods.
Today, the web site said, "delivered Feb 4, hand delivered to the RECEPTIONIST...". I shop at Whole Foods often and NEVER SAW A RECEPTIONIST AT WHOLE FOODS, HAD TO CANCEL, GET CREDIT, RE-ORDER, SHIP TO MY HOME. The REASON WHY I thought Whole Food lockers were a good idea is I shop there all the time. NEVER AGAIN. IF I HAVE TO PAY FOR SHIPPING? IT IS GOING TO BE ORDERED WITH EBAY....Screw Amazon's lockers system.

I have paid amount for Oswal CBSE 9th STD sample questions kindle edition.But not able view the sample questions in the library.

“We paid $2,850 to install a group of 8 locked mailboxes with 4 large parcel boxes. Two times in the last three days I've received notices from Amazon the first "USPS wasn't able to enter your building to deliver your package." and the second "Sorry we missed you. USPS tried to deliver your package today but didn't want to leave it unattended."
These excuses are not only invalid, they are lies, plain and simple. Snow is not an excuse as our street is plowed and our drive shoveled. What happened too neither rain nor sleet, nor snow, nor...?”

I want to know why I pay for two day shipping but yet I can't get two day shipping. I'm trying to order something today (Wednesday) it is prime and says in stock but yet I won't get it until Monday. I just added 4 different things into my account all of them were prime and none of them would be here before Monday the 18. I pay for two day shipping not 5 day shipping. I called customer service and they can't seem to give me an answer. They said it is because of my address. Well I've had this same address for 16 years and I've been a prime member at least 5 years and have not had this problem before this year. This is not an one time problem it is an on going thing and I just don't understand how you can keep charging me for prime when you don't deliver over half of the time.

For the past ten days I have been unable to download books using the kindle app on my android. When I press the button, it says processing but immediately shuts down. I have already chatted with 2 of your reps and sent 3 emails re this situation and have yet to receive an answer.
I need a solution.

I purchased with cash, two $50 gift cards on 2/11/19 from a Walgreens store as gifts.
When the recipients tried to use them it indicated that the cards were already redeemed.
I went back to the store to explain that the cards had already been redeem and to see if I could get replacements or a refund and was denied.
They indicated that I would need to contact Amazon.
I am bringing this matter to your attention if an effort to come to a resolution. I would like to request replacement cards or a refund.
Your assistance is greatly appreciated.
Thank you.


I am a very dedicated customer of Amazon. My last 3 orders I have had problems with delivery not sure what is going on. I am very disappointed in the Prime Service I pay extra for. And there is no expiations service that I am receiving this is unacceptable and the only thing customer service says is I can refund you. No I don't want a refund I want the product that I ordered. Please got to my account and read customer service call notes. I not sure If I will be ordering from you again. VERY DISSATISFIED CUSTOMER FOR THE SECOND TIME.
This is a order I submitted I pray that I have no problem with this Order # 111-6298375-7313013!!!
This is the type of message I received on both orders Order # 111-5713777-1386639 AND Order # 113-7203785-0557834
(Was expected by Sunday, February 10
We’re sorry your package is late
We’ll email you as soon as we have a new delivery date, and we’re making every effort to ship your order as soon as possible. )

i am writing because i have made a request for a refund for an order which was placed on dec 12 which never arrived. it is now 2 months later, and i am still waiting for the refund.
https://www.amazon.com/gp/css/order-history?ref_=nav_orders_first
please help me understand your responsibility in helping to resolve this. i've exchanged several messages with the seller.
thank you,
deb

My order # 111-6281059-9175406 says delivered on the tracking by USPS at 6:17PM on 2/4/19. We did not receive the package. It is not in mail box, not on porch, not at neighbors, not with family member. I have tried to wade thru the Amazon website but there is no place to place the complaint of NOT DELIVERED. I want a refund on this item OR reship the item to me. We still want the item. I have complained to the vendor, but not their responsibility; was Amazon delivery. It is obvious was a USPS delivery problem. Thank you

Stop signing me up for Prime, I don't want Prime. My wife watches a free movie, and then you sign me up for prime, what a scam. You ran my card for 14.00 last month, and you would not refund my money, I'm ready to file a complaint with the better business,
stop with the bs

I ordered a Procom Blue Flame NG wall heater on Feb 3, 2019. I receive a confirmation and it stated that my heater would be delivered , Feb 7 - Feb 11. We are in dyer need of this heater as we live in Minnesota and were expecting temperatures of -25. This heater would help to prevent my pipes from freezing. We were concerned about receiving it so I checked on my Orders at Amazon.com and it did not appear. Very confused I then looked at my credit card (Amazon card) and it was not there, I called the credit card and the clerk told me the order was canceled on Feb 5. I was shocked, she told me an email was sent to me with the cancellation notice, I never got an email, she then forwarded the email from Amazon. It says canceled due to Technical Problems, What is that? I am very disappointed with Amazon and want an explanation. How can you just cancel an order and not notify the customer especially a Heater In Winter? I ordered direct from ProCom and will be getting the heater tomorrow, and now have to pay $32.87 shipping fees! Prime did me no good.


I tried your free 30 day of prime video and was not happy with it so I cancelled it by phone and through app. Only to find out week later you removed a payment of $9.99 on February 6 2119. Then around 10 pm the same day you were attempting tp take another payment but this time $20. So my bank knowing about your first stunt made the decision to block all your payment and notify me that when I come tomorrow they will have a RCMP officer to get my statement and action will be done over this because its thief and fraud. I'm also meeting with newspaper to tell them the horror your company has done to me. I'm a 54 year old grandmother with terminal bone cancer who just makes end meet and by doing this your taking my food money. You should be disgusted with yourself but I guarantee everyone else will be, Im curious how many others you've got away with.

I was charged $129 for Amazon prime which I did not authorize. I did have a free trial but I canceled been mailed January. I’ve talked to two supervisors getting different information lying to me about when my refund will go back into my account I am going to cancel my membership with Amazon I’m on Social Security and now I have $26 left in my account I have no money for food or gas.

I brought a dress the dress came to me on today ripped on the side damaged out of the package wasn't the color I asked for and the dress was garbage I'm so in happy with amazon did not sign up with this prime stuff this company is horrible with customer service

purchased an item that does not work and seller did not send return mailer label. should have since they sent a non working item
item 662434

I watched six seasons of True Blood on Amazon Prime. I have been a member for many years, but don't remember exactly how many. I realize Amazon has grown to such a size that my one membership loss won't effect you. I would like to finish the final season, but I will not pay Amazon for the privilege. I will either rent the final season at my local video store for around two dollars total or not see it. I have spent thousands of dollars on Amazon and this is a slap in the face.
I also have Netflix, where everything I choose to watch is FREE. Every available season of every series is included, without a stick up price to see conclusions.
I will have to re-think renewing my membership to Amazon for the coming year.
Sign me Disappointed,

I couldn't access my account. The two step process did not work. Amazon answer was to wait 48 hours or cancel my account which would take 48 hours. All things which does not fix (THEIR) problem. They gave no HELP!! at all. Oh and is there anything else I can do to assist you! What a joke.

I ordered some solong tattoo ink they claim they denied my payment and canceled my order. I went to my bank community national and they told me that amazon most definitly took 32.98 from my account that morning. I called amazon and they told me they did not take any money from my account. They are a bunch of liars my bank showed me where they took the money out. They wanted me to reorder and run payment again i told them no way they wasnt making another 32.98 from me and me never receive any product it would be like me paying double for the ink

My order number is #701-0421689-398585. The package was supposed to be delivered yesterday and it is still not yet. There is a large print on my email saying GUARANTEED DELIVERY DATE, JANUARY 31. Well, you did not live up to your guarantee -- this is not why I purchased Amazon Prime. What can you do about this? Reimburse me? Give me some credit? Should I cancel Amazon Prime as not living up to what it says it will do? An anniversary was missed. I am rather upset about it.
Dr. Burns

I have been trying to return an item I bought on Dec 3rd (received on Dec 8th). The seller said they would accept the return and would mail me a return label in "7-10 business days" and that it would then take 3-4 weeks for the refund to be issued and that I was responsible for the cost of sending the item back ($7.99). Ten business days went by and I got nothing. I recontacted the seller and they said they'd send another. Ten business days went by - nothing. Happened AGAIN, so I filed a complaint. YOUR "WONDERFUL AND HELPFUL" (they say "We're here to help" after every non-helpful reply) employees DENIED my claim saying, "You have to return the product for a refund." Now, it doesn't take an Einstein to figure out that I've been TRYING to return the damned item, but the seller is not cooperating by sending their return label! The day after your "WONDERFUL AND HELPFUL" employees accepted my claim in the first place, I got YET ANOTHER form letter from the seller saying they would send me a return label, etc, etc, and here it is - FEBRUARY 1, 2019 - and GUESS WHAT? No return label! Your "WONDERFUL AND HELPFUL" employees - after I sent them another complaint - said, "You must return the item to get a refund." REALLY? Maybe if you hired "WONDERFUL AND HELPFUL" employees IN THIS COUNTRY who are able to speak and read English, things would get done! THIS IS RIDICULOUS!! i AM TRYING TO RETURN A PRODUCT. THE SELLER IS NOT COOPERATING. I AM DOING EVERYTHING I AM SUPPOSED TO BE DOING, AND ALL I GET FROM YOU IS THAT I MUST RETURN THE PRODUCT TO RECEIVE A REFUND, WHICH IS WHAT I'M TRYING TO DO IN THE FIRST PLACE!! Thanks so much for all that "WONDERFUL AND HELPFUL" assistance. I'm glad your employees are "here to help." I can't imagine how much of a hindrance they'd be if they weren't! In other words, THANKS FOR NOTHING! Nice job by people who don't really care!

I am so done with Amazon poor customer service deceptive practices by resellers. Did twenty thousand in purchase last year with Amazon recent bought computer from Maze Tech with not warranty and found out today we can not upgrade them due to the fact the areBIOS password protected and I have no protection rights as a consumer. I hear you loud and clear Amazon I am taking my business elsewhere loyalty mean nothing to you guys nor is protecting the consumer.

Place an order using amzon gift card 2 - $25.00. Instead it showed the total after gift card was applied. I could not move forward to continue
with order. I did not know my taxes & handling which that page should show you could not go any further. I was on the line with someone almost
a hour. Which that person could not figure it out. I finally click on my credit card which then it proceed to next step.
I think when we use gift card it should show a balance what I owe or credit. How would I know what the taxes and handling charge is. I wasted time setting on the phone.

my order #114-0811634-3170639 was sent to my old address... 6689 Seagull Ct., Frederick, Md.... WHY? I changed my address over a month ago. All of my other orders are shipped to my new address which is 4967 Farringdon Ct., Frederick, Md. I did a change of address with USPS so should have arrived by now ... when I tracked it ... it stated Jan. 25, 2019 out for delivery, arriving today by 8PM...... today is Jan. 30TH where is my package ? and why was it sent to my old address ? Now I guess I just took a $75.12 loss and to go the mall to buy the 5 books that were a gift

I Have purchased amazon basics UV Protection Lens Filter 55 mm . i got the delivery on Jan 26th And its not fit to my camera i Cannot see the return option . Only replacement Option is there and order expired on Jan 26th , and i contact the amazon customer care executive and they told me to contact the cloud Tail sellers and i contact the cloudtail . they give bad reply and bad response to me . they cannot regenerate a pickup option . and i have lost my money i cannot use this product .kindly take any decision to my order .
Amal A S
Cont : 9447129653

Was locked out of my account - while trying to shop online at Whole Foods - spoke with agent Bianca who couldn't reset my two-step verification - was sent to her supervisor Natasha - who couldn't resolve either - and was about to send me and give me a number to Whole Foods, with whom I was trying to shop with - however, it wasn't WFs it was AMAZON that I couldn't log into. After 1:37:11 on the phone they tell me that I will then need to wait 24-hours to be able to use my account - why didn't the first customer serv rep know that? Where is their training? Where is their compassion about having to be on the phone that long. I was unable to purchase my groceries - had to go on my own time to Whole Foods to try and rectify the problem with them sending me back to Amazon. No food, no ability to purchase and I am really upset that I waited - very patiently- to be transferred from person to person - then Natasha told me that she could have someone call me back TOMORROW. I am really disappointed with AMAZON.

Hello My name is Sergio Aoun, I am from Lebanon
Months ago I ordered the following books: Structures why they don't fall, the code of the extraordinary mind, the Jewish state
I ordered those books in August and I still didn't hear from you till now, when I log into Amazon there is always the statement: Package is on its way but running late
I don't want the books anymore but I want a refund! Its the ultimate act of disrespect if my package was lost and you still didn't notify me!
email : aoun.sergio@gmail.com
phone number : +96170567491
Reply as soon as possible

I had a package delivered today and the guy just tossed it onto my patio. I wanted to upload the video of your delivery guy preparing to toss the package on the porch but you don't allow video for some reason. I really don't expect to pay $120/yr to have my items thrown on my porch.

Hello,
I am a repeat customer of Amazon spending hundreds per month, I have repeatedly requested that ANY of my packages not be left on my porch in an area where it can be seen from the curb.....WHY? Theft of course
Yet I constantly receive pictures of my items left out in plain sight for thieves, then amazon, takes a picture of the item left out in the open and asks me WHAT DO I Think of this picture?
I have large pillars on my front porch where the items can be left behind and not seen from the curb....
Why is my request being ignored? Again I spend hundreds of dollars per month on Amazon and I am stressed out over worrying about my items being taken.....If this happens again I will start ordering from EBAY....

My account has been hacked 4 times since last Thursday and no one is willing to help! I can only use the app and can’t change my password or close my account down

dear Amazone, i received a strange email and i did not order anything so i would like to report to you ,,,, i just dont know how to report it!
could you provide me the good email adress of your fraud department?
I hope we can stop fraud or bad activities under your name.
yurick

my experience with amazon is dreadful.
they continue to take money from my credit card despite my cancelling my account last year.
i want it stopped and all moneys refunded immediately.
i do not want amazon prime , i never signed for it . please sort it.

I would give it zero if I could. I have had several issues. First, I received a grant to do a project at my school (a couple of thousand dollars). I bought the materials before Thanksgiving. They locked and froze my account for some reason (though a credit card from school was used) and I missed some Black Friday deals because I could not get a hold of anyone during the weekend to unlock the thing. Their response - sorry about that, but you are just tough out of luck that you missed the sales due to our decision. Feel free to pay the now 30% higher price.
Next, I had to send some items back through the grant because our plans changed. I sent 5 refurbished galaxy tab S3s back. I had bought insurance for all of them because as refurbished they have no warranty. I canceled 5 of the 7 insurance policies. Asurion (I bought these through Amazon) canceled all 7. I didn't realize that until last week. One is having issues. Amazon's response. Oh we are so sorry, that happened. We will investigate so it doesn't happen again, but we aren't going to fix the problem, though it was our fault. Asurion won't sell me a new policy because the tablet was bought over 30 days ago (and is now not working). Amazon admits I selected cancel 5 not all 7 insurance policies, but will not cover it, So I am stuck with a $379 paper weight.
I have called, emailed, complained via social media, did online chat (which with chat you say the same thing over and over because you keep getting handed of, or the person you are talking to drops and you get connected to a new person. This person says they are going to read what you have already said - but they don't because they try to give you the same answers you have already explained why they won't work).
Combine this with the wireless headsets I ordered for the grant too. I ordered 3 pairs. Two pair arrived within a week. The third has been saying waiting to be shipped for the past 60 days. I called last week, told they are still in the pipeline (even if they were shipped from Asia on a freighter they would be here after 60 days). Told today, no they really aren't coming but were canceled by Amazon several weeks ago. Did I ever get an email, no. The person who looked into it today states that she looked, Amazon NEVER sent an email that they were canceled.
So, I am out $379 on the tablet. Just found out the item I ordered is not coming. Amazon has really taken a crap turn in terms of customer service. And THEY DON'T CARE THAT THEY HAVE. All I get out of any of this is, Wow, that is sad, and we are sorry, but not our fault. My advice for any Amazon purchase is Cavet Emptor. I doubt I will be doing any shopping there ever again and will not be renewing my Prime membership.

I ordered a chair on 12/31/18 never got it but they took my money. !!!!!!!!!!!

every month i pay you 50.00 dollars every month than you take ever dime for things i never ordered why is this and why do i have to pay for things i never signed up for

I was an early adopter of Amazon and must, by now be one of its most loyal and lucrative customers. I used to praise it, in particular, for the ease with which we could contact it and get wrongs righted, usually within minutes.
For the past few years, however, they have increasingly obfuscated the channels through which they can be contacted and the options available for righting "non standard" wrongs. By which I mean issues not related to the mundane process of buying items (non arrival, returns, replacements, warranties etc). Dealing with these issues remains at a superior level compared to other online retailers. But as soon as we go "off piste", with even a trivial issue that should require no more than 5 minutes to fix, they offer no means of dealing with it.
The example below illustrates the problem; as indeed, does my use of your site to lodge a complaint. I'm here because I can't even find a "complaints" option on the Amazon web site. I know it used to be there but now even a google search doesn't find it.
So the first part of my complaint is that they have failed even to acknowledge a previous attempt I made to raise the issue below, a few weeks ago. I can't be more specific than that because
the second part of my complaint is that, particularly as they've failed to acknowledge the original, there is no way I can retrieve the original so that I can reference it in the repeat version I'm about to describe. (Although I've learned that lesson and will, in future, keep my own copies)
and the third part is the fact that I've had to find my way to this site in order to raise the complaint.
I anticipate they will defend the latter by presenting the obscure route through their menuing system which would indeed eventually land you on a complaint option. If they do, that actually reinforces my argument. The complaints option should be front and centre, certainly at least within the help menu. I've had cause to raise such issues with Amazon ever since the turn of the century. It used to be easy. They've now done their best to make it impossible.
Try for example the following google search: complaints site:www.amazon.com
it should reveal all the possible ways to make a complaint on the site. What it actually reveals is damning. (mostly other people writing about complaints systems generally and a few amazon links to the very customer service system designed to shield them from any actual complaints)
And here is the actual, rather trivial issue I first raised a few weeks back (with a different product) It concerns an apparent bug with their wishlist:
I have just tried to add an item to my wishlist (the product identity isn't relevant although, if they care, they can retrieve it from the next line)
It is an item I've previously ordered (most recently 6 Oct 2018 Order # 206-7113477-8808341).
On clicking the "Add to List" the site responded that it was already on the list and had been moved to the top of the list. I clicked view list. No sign.
I went to the list independently and performed a search for the product. No sign.
Even though I never use the other lists, I checked them just in case it had turned up on one of those. No sign.
I repeated this process a total of 3 times with the same behaviour and result each time. I logged out and tried again the following morning in case it was just some kind of latency problem.
I want to know if they are aware of the issue. I know I've told them before but they failed to acknowledge that attempt. Have others raised it?
Do they intend to address this issue and, if so, when?
Meanwhile, how do they suggest I add the item to my wishlist?

Your company took $126.88 from my disability account and I didn't order anything from anybody not did I receive anything from Amazon but when I called Disability they said that that amount was ordered from Amazon but I didn't order anything. So basically Your company stole $126.88 from my disability acct. Do I guess the next step is involving the police and it takes the cake that this shit happened at Christmas time do everybody suffered at my home.

Every delivery from Amazon over the past year or more that had the USPS in the delivery chain has been screwed up. This happens every time:
1. I receive email notification of the delivery date.
2. I track the order and see when it arrives at my local post office.
3. I receive notification from USPS that delivery was attempted but not made because they didn't want to leave package unattended.
4. Later that same day, or the following day, I receive a note from USPS in my mailbox that the package can be picked up the following day.
Therefore, deliveries are not made (I have to drive 10 miles to get them) and receipt of my orders are always 2 days later than the notification date. I would be helpful if Amazon would allow customers to opt out of USPS involvement in deliveries..

Sir..maine shoes mngwaaye the amazon blue dart se wo mere tk nii phunche courier waala kehta hai wo baapis bej diye ha october k mujhe meri money b nii mili yeh tracking number h 69323327253 blue dart m call kro wo kehte h amazon paise dega amazon ka nmbr hi nii lgtaa merii prob. Solve ki jaaye plz.. Nii to me RTI daalne lga hu...

I bought a Bushnell binoculars, I received a box with other item and it was perfectly seal, but the box that suppose to contend the binoculars was empty and this is the second time that something like this happened to me. the other one was a Bose micro speaker that I suppose to receive with other items, I received the other items but not the speaker.... I am very disappointed seems to be that someone took my item before seal the box

A package was left on my front porch (01-14-19) and was stolen. My front porch is wide open that is why I always say to leave the packaged by the side door. This is the order number Order 112-7403683-9106648 of the missing item. Can you please tell your delivery people to NOT leave packages on peoples front porch it's not safe. Also, the email said the package was delivered at 5:10pm but that is not true because I was home sitting in my car in the driveway waiting on my sons school bus to pull up from 4:58 when I got in from work until 5:30 when the bus got there. I don't know if your drivers are keeping packages or if they are being stolen.
Please look into this matter and come up with a solution to solve this problem
Thank you
Shana Kent
216-313-5948

My complaint is you FAILED BIG TIME IN UPDATE OF PLAYRIX TOWNSHIP GAME. WHAT IN THE HELL IS HOLDUP??????? YOU'VE HAD A WEEK! YOU ARE BIGGEST COMPANY AND IT JUST FIGURES YOU DON'T CARE ABOUT ONE APP IN YOUR VAST ARRAY. WELL THOUSANDS!!!!! OF US ARE LEFT STRANDED IN GAME BECAUSE YOU SCREWED UP! THOUSANDS! DON'T CARE? WELL HOPING ALL CANCEL MEMBERSHIPS, AND GIVE YOU BAD REVIEWS. YOU FAILED YOUR CUSTOMERS, PLAIN AND SIMPLE! SOON IS YOUR ANSWER...HOW SOON? WHEN IS SOON? WHAT TIME LIMIT IS INVOLVED IN SOON???? FESS UP! YOU SCREWED UP! BE THE GIANT YOU ARE AND COME OUT AND SAY YOU CAN'T HANDLE AN APP CHANGE! SMH! LOSERS!

I have been charged 7.99 pounds on 09/01/2019 and I don't know why. I want to know why please.
Thank you
Gili Cacenco

I have been trying to purchase Paint Shop Pro 2019 since 12/18 with a gift card I received as a refund for a returned item. This was done online so I have no plastic showing a code. I can't order without the code. I have been searching Amazon for an answer. The help menu is a joke. There is no email address and the phone request said call completed. And there I was waiting for the By phone to ring. Another site wanted $5.00 to answer my question. I'm a retiree, 81years old. I have stage 4 lung cancer and a heart condition that cannot be fixed. It seems I may never see the program. The help request sends me to many programs I'm not interested in. I will not be a customer once the card has been used up. I hope someone can finally help me.

I work at Camden Victory Park Apartments in Dallas, TX. At our apartments, we can not accept packages for residents as they are delivered to the door. The Amazon deliverer assigned to our building was informed of this, and we provided him with a map of the community, a key fob to get through gated entrances, and a cart to hold the packages. He seemed upset but we ensured him that once you get the hang of it, it is fairly simple to deliver the packages to residents' doors. Later in the day (Sunday, January 13th, 2019), it has come to our attention that instead of delivering the packages- he placed them unattended in the mail room. Below I have attached a picture of the number of packages that were left unattended in our mail room, which is located in our parking garage. If there is some way you can find out the identity of this deliverer and inform him of this we would greatly appreciate it.

Your vendor, Bulbhead, puller a classic bait and switch on me. I bought a cheap Bsvarian Edge knife sharpener on another site, and it did not work, so I thought that it was a knockoff.I looked on your site fora genuine one, a deluxe model for $29.99, and ordered it. What Bulbhead sent me did not look like the one pictured, but looked just like the cheap knockoff that I had.I sent it back. You should drop BulbHead as a vendor. They are not ethical.

Said all shipping was free Regardless of amount of order. Was charged shipping order one Marvel Curtain set complete amount of order showed one set but two came double charged me then to send back was shipping charge to the hell with it I’m 69 I’m not ordering anything else from y’all. You take advantage of your customers I know a 25.00 order isn’t much but when you are on social security it’s a big deal to some. I’m just letting my family and friends know
Thank You
Elizabeth Carroll
727-457-5690
Ps don’t know how to do and image look it up


ordered and received a sauder tv stand from you. my first mind set was to not accept the item. the carton was ripped open and then taped. pieces of the stand were broken and another piece was missing. had to contact sauder for new pieces. this is my first experience with amazon and I am not very happy. I feel the item ordered should be replaced at no charge to me.

To whom it may concern.
I was reading that you were not going to carry certain Items that Muslims do not want you to carry. I am sorry if that is true my friends and family are very much a fended by this. I am Christian myself. I would not ask or expect to have thing taken out of your inventory. If you are doing this for Muslims I will not buy from you again and as I said my family and friends felt the same. I was ask by them to write on there behalf. I like to hear what you have got to say about this. Thanks Reggie Stark

my order for
Elixir Gardens ® Sulphate of Potash/Potassium Gardens ® Sulphate bucket 20kg
Order # 204-4902155-2765964
Sold by: Elixir Garden Supplies
Quantity: 1
I was sent not in bucket 25 kg YARA TERA CRISTA SOP
It is not written in english,
As well as requesting a photo to waste more of my time i carried the 25 kg wrong order to my local royal mail office to be told the long bar code provided me for returns will not work on our scanners. and i need a SQUARE BAR CODE.
and i have to pay £50 at a post office to return item in question. at any post office.
please help me to fulfill my order.
as the same problem i have had with ekilar before, wrong item sent [pearlite].
if a seperate order i placed with ekilar yesterday turns out to be SIMILAR PRODUCTMATCH i will report 3 wrong orders to trading standards.
regards mr glowinski

my order was delayed a 2 time I went to cancel it and could not I have prime and should be 2 days now I don't know when I will receive it while talking to costumer service I was hung up on and the only one to take a complaint was the people I was complaining about all I have been told is I can send it back when I receive the item if I ever do you have my email and my phone no to contact me as I am getting very upset over this matter and tired of getting the run aroud

We order a garage door opener with service to install Greg Knutson was the man long story we did not order the track to go with it needed it dun today so we cancel opener bought one at Lowes he spent 6 hours installing it and then said it would not work $200.00 later had to get garage door people out to fix $103.00 more do not send Greg out to install garage door openers out any more!!!!

I needed to update an account with a adult email address as a minor set up the account in error and used their email address. I was told that they couldn't update email and minor would have to call and speak to someone!!!!!! I told them that was unacceptable as they were a minor and they needed to deal with an adult and not a child. The individual I talked to was loud and not helpful, rude and wouldn't budge and insisted the minor needed to call back.. not sure what policies you have that require you to speak to an underage minor and not an adult. I would like someone to please call me as all I am looking for is a copy of a receipt from a purchase that was made.

I just received the Zack and Zoey dog shirt. It is NOT a Zack and Zoey but a cheap replica. Also, just recently I have had two attempted hacks from China on my computer. I have contacted the seller for a return as demanded on Amazon; however, my complaint goes much further than a "return!" Another issue is the length of time it took for it to arrive; however, that is the least when considering the cheap product and the hack attempts.

On the following issue/order, I returned the unwanted item and after getting the item back, Amazon gave me refund of $13.98 but yesterday I got email message from Amazon that they haven't my said item and again charged my account of 11.10 without my permission. Please clear me that is it not a fraud to access my without my permission
It means Amazon has the fully access to all client's account to charge any time without client's permission.
It is clear from this transaction that your staff have all access to our accounts,that is totally illegal.
Order Details
Ordered on November 28, 2018 Order# 111-7829591-3532217
View or Print invoice
Shipping Address
• Bhupinder S.Kohli
• 2428 WILTSHIRE CT APT 105
• ROCHESTER HILLS, MI 48309-3160
• United States
Payment Method
**** 1864
Order Summary
Item(s) Subtotal:
$11.68
Grand Total:
$11.10
Refund Total
$11.10

I ordered the Complete Inspector Lewis Series. I have just checked and you sent me two identical discs. You did not include the first disc with the first 6 episodes. What can you do now. I am very upset. Lana Ool

I purchased a etopars 2x black car plastic universal heavy duty power door lock actuator 2wire. In the picture it showed 2 of them and when I received them there was only one in the package. The package I have says there should be 2, but I only received 1. I was not going to complain, but I thought you need to know that this occurred. I do not want for you to send me another one or to give me my money back. Just a heads up with this vendor. Thank you Marco

I have two issues
1. There doesn’t seem to be a ,’direct’ method/ link to contact Amazon re issues.
2. I purchased a software dongle (Davinci Resolve) via Amazon. This it seems is a pirated copy ( according to the manufacturer ‘Blackmagic’ ) when I attempted to bring this to Amazons attention the message seems to be simply sent to the seller.

I ordered the Airport movie collection for Christmas, However it came in BLU Ray. I did not want Blu ray, So I contacted you and explained and was told I was going to be shipped another Airport DVD. I just checked and it's another Blu ray being shipped! I don't have a Blu ray player so I need the regular DVD, What's going on? Also the RETUR SHIPPING LABEL for the one I need to return needs to be sent via e mail so I can't print it on my PRINTER!!! Hope someone reads this and gets it taken care of!
James

UPS has failed to find my address 5 times (1-2-3-4-5).
A recent shipment 1Z0W646F0321873129, again went astray.
FedEx seems to have no trouble finding me.
Amazon quick delivery is of no value when UPS fails.
The UPS driver on my route is lazy or retarded or ?
I wish there was a FedEx shipping option at Amazon.

What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)

I WAS STANDING IN FRONT OF AN OFFICE BUILDING WHEN AN AMAZON DELIVERY PERSON PULLED UP AND ASK IF THEY COULD LEAVE A PACKAGE WITH ME. I REPLIED 'NO, I DONT WORK FOR THAT COMPANY THE PACKAGE IS FOR', AND THE DRIVER SAID 'IT DOESNT MAKE ANY DIFFERENCE'. IM GLAD IT WASNT MY PACKAGE SHE WAS TRYING TO HAND OFF TO SOMEONE JUST STANDING AROUND OUTSIDE!!!

I had back surgery and I needed a recliner to sit on my living room. I bought it from Amazon on Dec27 it stop working , since then I have been trying to resolve the issue with the seller and Amazon with no luck. There have been mo resolution on this matter. The Item was and electric recliner , I will never buy a big tickect item from Amazon againg there is No guarantte . in the message center you could see the emails ect also i have made over 10 phone calls to the customer service dept. This morning they put me a supervisor by the name of Maritza she was nasty and un helpfull. Please advice what should I do . the item aarive at my address on Agust 8, and it got damage on Dec 27 waht kind of warranty do i have , please help.

I am a proud Amazon Prime customer and am a big supporter of Amazon services and business ethics. I live in a apartment complex where many of my neighbors are Amazon customers. On December 31, as I left my apartment I found a very unusual service that was provided by a local delivery service on behalf of Amazon. I noticed that the delivery person placed the packages of numerous customers in the hallway of one of our buildings, removed from any specific apartment. These packages were supposed to be delivered to people in completely different buildings. I am sure that this individuals delivery practice is below standards of Amazon. I thought I would just inform Amazon of these low quality services that was done on Amazon's behalf. I have attached some pictures to verify my complaint, and perhaps could help avoid costly "undelivered" claims against Amazon.
Kind Regards
A Concerned Customer

From the 12/27 I place an order that's suppose to be here in an maximum of 4 days, today 1/3 I haven't the item yet, and now the delivery day moved to 1/7 , it's a shame that the order take too many days to shipping, wake-up Amazon!!! I need a response ASAP because I pay ASAP, it's ok??

I was ordering Dragonn filters and was offered a free gift card for
$50 for applying for an Amazon credit card. After giving them my information, they changed the offer to $10, but I had been advised my code that was furnished by them was invalid. I don't understand why they weren't forthcoming with information as to what was going on with the code they had given me in my gmail and they didn't explain why I didn't get the gift card. i would have saved on the purchase of the filters and would still have the balance on the gift card for future purchases. Maybe my credit isn't good enough, but they should have explained and not left me guessing about what was transpiring. Lots of confusion. Very little satisfaction. I don't like being offered savings and a credit card and then being dropped in mid-air. My valuable time was wasted, also my patience was exhausted. No stars, not even one, on this experience. I will share with my friends and family.

I tried to cancel an order an hour after I placed the order the site would not let me cancel I called customer service and they were no help could not understand their English after this experience I don't want to order from your company again I read the reviews after I placed the order and they were bad I don't want that rug!!!!!!!!!!!!

On this Order # 111-7359733-2398637 it was delivered with the following information
Your package was delivered. It was handed directly to a resident.
IN REALITY IT WAS LEFT IN A SNOW-BANK AT THE CURB.
It was delivered using Amazon's own delivery service which up to now has been fine.

I got a restocking charge on a shirt I ordered. The fabric was horrible. Shirt was never worn and I returned it immediately and was still charged 20 per cent charge. Beware of returning items to Amazon.

I ordered L'oreal Blur on 28 December. I am told i will not get it for at least 6 WEEKS which is crazy i am with PRIME. I spoke to customer services they cannot do it. So why advertise it if it is not in stock. I'm fact you have it advertised TODAY. I think this is a bad way to treat a GOOD customer

I have a prime account at Amazon that I am be billed for monthly, I tried to use it to order items during the holiday season and was rudly shut down. I would like to cancel my prime account effective immedialely, I have alrady revolked the automatic withdrawal from the account effective 12/28/2018.
If you have additional questions please call me at (925) 766-1183
Robert Mayer

I return my product before 10days and I did not get my money

Re: Amazon Logistics? (AMZL is what the shipping tracking # shows.)
What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)


I’ve been trying since 10/04/2018 to successfully order a product. I get delivery dates and in one case the product shipped ( after 6 weeks I cancelled) since it never arrived. And today when my latest order was due I’m told that there’s no stock yet. So now you had my money on two orders while it’s obvious that the product wasn’t in stock. It would be better customer service if you didn’t make people wait 30-45 days on each order before saying you can’t fill the order. Obviously my small amount of money is of no concern to amazon but being on a fixed income it is a concern to me. It’s time I use some other company for what I need and I realize that you don’t care but I will tell everyone I can about how amazon takes money with no guarantee of delivering the product
Thank you
Howard Mccartney

What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)


Ordered a Bladez Echelon GS stationary bike on 12/11/18 and gave as gift to Larry Davidson. Order # 112-2016447-5051451. The odometer or meter was not working. Everything else is fine. Larry tried to call Bladez and was instructed to leave a message. No one called back, then tried couple days later no one called. I went online to sign up for the one year warranty and the site said it couldn't connect. I then tried the "contact Us" tab and listed Larry Davidson as he is trying to get the part and after I typed it all out - the site said it wasn't able to take my request and I would have to try later. I then tried again to call and no way to talk to a person. There is no way to contact Bladez by email or phone and I am very concerned that I have been taken and I paid a lot of money for this item. I would appreciate any help you give me.

Last week we received a package from Amazon. The slip in it said it was an order of December 14, 2018. It was a "Queen Anne Milk Chocolate Cordial Cherries Gift Box" -- 19.8 oz. - 30 Pieces. The following information was on the slip: Miscl
Last week we received a package from Amazon. The slip in it said it was an order of December 14, 2018. It was a "Queen Anne Milk Chocolate Cordial Cherries Gift Box" --19.8 oz. - 30 pieces. The slip had the following information: Misc. X 001YDJP31 5U - 7LIC-KYI9490550308600 (Sold by Christopher Evans). There was no name of sender. Christmas day, December 25, 2018, our daughter (we haven't see her for over 10 months) texted us that she had sent it. She said there was supposed to be a note in it. It was ordered by Jane or Donald Manack. The candy box was in a large manila envelope only and was crushed the candy was smashed and leaking al over. It was a sticky mess and had to be thrown out.Please replace this box of candy, have it packaged correctly and delivered by a Delivery Service that will handle it better. The first one was delivered by a white van with no name on it. Thank you.
Kenneth L. Austin
300 N Pinal Dr
Apache Junction, AZ 85120

I have tried repeatedly to obtain a refund for the Dining Room Curtains Farm House Decor by Ambesonne, Sunset in Dark Pine Forest Autumn Foggy Scene with Sunbeams Trunks Shadow, Sold by: Pinklim $69.99 Many promises of the issue being resolved, and my request was made. I am very disappointed. Please refund me since the curtains are returned over two month.

I made a purchase on Dec. 7, 2018 for 2 Boenfu wire cutters with a total purchase price of 13,98, When I tried to order, my debit card was not accepted as you said it was an invalid number. After a few hours of haggling with you, you said on a phone conversation said you would give me a gift card. I never received that $10.00 gift card.
I got an e-statement for $18,96, yet my order was for $13.96. I do not understand the $4.98 additional charge. My problem is why my gift card was not issued. I am demanding that this $10,00 gift card be applied to the balance. Since my order was for $13.98, with that $10.00 gift card, my actual balance would be $3.98. THAT IS ALL I WILL PAY!!!
Since you people are giving me such a difficult time with my initial order with you, I WILL NEVER ORDER FROM YOU AGAIN. Please reply to jim.n.norma2012@gmail.com. (By the way, my debit card IS valid, as I have had it for quite a while!

I have always had EXCELLENT customer service experiences with Amazon, until today.
I received a Fire TV stick from my mother for Christmas, ordered from my Amazon wish list. Unfortunately, when I went to connect it, I discovered that I do not have the necessary HDMI port on my TV.
I went on Amazon's chat to find out the return policy, and I was told that, if I return it, they will only credit the original purchaser! I don't want to hurt my mother's feelings about the gift (not to mention that she lives hours away from me, so I can't easily get it to her to send back to Amaxon) and I've never run into a policy like this with any other retailer. I'm a Prime member and also have a seller account with Amazon, so I'm both surprised and disappointed.

i bought 2 items from you and got hacked for over 14000 dollars.I thought you people were secured.I called because i didnt get my order.They told me that i had 2 items pending.1 wath for over 13000 dollars and one iphone for over 1000 dollars.I did not order this and i dont have that kind of money.your custer service agent said i was hacked and he tried to sell me a private ip add. for 2800 dollars i said no then it was 299.00 for him to fix it.this is a scam your site should be secured.Im so mad at you people that i might call the FBI.I will never buy from you people again.it make you people scam artist

i bought 2 items from you and got hacked for over 14000 dollars.I thought you people were secured.I called because i didnt get my order.They told me that i had 2 items pending.1 wath for over 13000 dollars and one iphone for over 1000 dollars.I did not order this and i dont have that kind of money.your custer service agent said i was hacked and he tried to sell me a private ip add. for 2800 dollars i said no then it was 299.00 for him to fix it.this is a scam your site should be secured.Im so mad at you people that i might call the FBI.I will never buy from you people again.it make you people scam artist

Recent delivers have not been packed well, and pieces have arrived loose and/or broken. Packages not up to the standards I have had in the past!!!

On December 19, 2018, I received notification that my Debit Card was used to purchase items through Amazon. And, as of today, this order (for 2 items) appears to be going out. Please be advised that I have cancelled my card however, I find it very disturbing that this was allowed without verifying the address for the card. My bank, Huntington Bank, is investigating this as above, I reported this to be fraud activity. I would appreciate better security and, want to know how to cancel the fraudulent order that was allowed to go through. You can contact me at 317-373-1203 any time today. Please know this is not a joke and I am pissed that this was allowed. I would like to know what address was used to verify my card. Thank you. Jeana K. Woodard

I placed an order on 4 December 2018 for an item for my child for Christmas. The item was over $200.00. A significant amount for me. The item was scheduled to be delivered between the 13th and the 19th. I was never supplied a tracking number. So I called on the 13th to check the satus. Now on the 19th 7 phone calls later hours of on hold and 3 emails from supervisors, still no item. They will not cancel it, now will the lift the credit authorization on my card. DO NOT TRUST AMAZON. They have no remorse nor do they care. I will file against them with my bank. They did not even file the release as stated.


I'm a 75 year old widow,just recently I called Amazon when i couldn't log on.they said my password was wrong,even though I knew it wasn't,I had just paid purchases,but instead of being able too change my password,the lady closed my account,and said I needed to open a new account.So the next morning,I got 5 emails from Amazon with 5 different numbers to use to open a new account.Please help.Thank you Marietta Stanley 228 Demorest Rd. Columbus, Ohio 43204-1282 tinksissy@aol.com

I ordered a monster brush grill brush and when it came in the mail it was broke in half. The cardboard wrapper that goes around it was ripped off and thrown in the box. The box was huge so no way it didn't have enough room in the box. There was a sticker that said inspected. That made me chuckle. Very disappointed as it was a Christmas gift. Would like a refund please or send a new one.
Thank you Staci Sullivan
715-828-6743
7393 124th street
Chippewa Falls WI 54729


We placed our order on November 18, 2018 we received part of the order. When we contacted the seller they said that we received everything according to their description:Description
CompR takes flexibility to another level with a single pair of stout, push-button wire terminals featuring a convenient impedance-selector slider for easily changing the dual-voice-coil impedance (2/8 Ohms or 1/4 Ohms, depending upon model). No additional wiring is needed for switching between series or parallel configurations.
Besides convenience, CompR delivers the deepest musical bass and is made to work perfectly with any mono amplifiers. The motor structure itself is a mechanical marvel, utilizing a large-diameter, progressive-roll spider for increased linearity and better sound with high-strength Spiralead tinsel leads woven through for maximum transfer of signal.
Features:
Kicker 43CWR124 12" 1000 Watt Dual Voice Coil 4-Ohm Car Stereo Subwoofer
Power Handling :
Peak : 1000 watts
RMS : 500 watts
Size : 12"
Best subwoofer in its class
Stamped Steel Basket
Spring-loaded Push Terminals
Dual 4-Ohm high-temperature voice coils
Double Stacked Magnet
Top-mount depth : 5-3/4"
Cutout diameter : 11"
Min Sealed Box Vol : 1.0 cu. ft.
Max Sealed Box Vol : 2.0 cu. ft.
Min Vented Box Vol : 1.75 cu. ft.
Max Vented Box Vol : 2.25 cu. ft.
Frequency Response : 25 - 500Hz
Sensitivity : 86.9 dB
Subwoofer Design : Round / Circle
Rockford Fosgate Prime R500X1D 500 Watt RMS Mono Block Class D Car Amplifier
12dB/octave Butterworth crossover
RCA pass-thru outputs
On-board Punch EQ with +18dB boost @ 45Hz.
High level inputs
Remote PLC (Punch Level Control)
0°/180° Phase Switch
Real time output and power supply thermal sensing
Cast aluminum heatsink
4 Gauge power/ground connectors
MOSFET power supply
Over current protection
Short circuit protection
Muted turn on
1 – 17’ High Grade Twisted Pair of 100% Copper RCA Cable
___________________________
We have only received the speaker and nothing else.
We have been in contact well we have contacted the seller with limited response from them other than they are contacting the warehouse. This was last week that they gave us this response, I have been sending them messages directly with no response. They took my money but will not give me the product I paid for and this is a Christmas gift. And now if you look at the product on line it says its currently out of stock in which it was not at the time of my purchase. Here is the link: Kicker CompR 12inch Car Speaker (CWR12) - Black - New, Non-Retail Packaging https://www.amazon.com/dp/B01HTAUJ3Q/ref=cm_sw_r_sms_c_api_i_PhugCb7HK977N

Order# 114-5648954-7302669
This order was for $30 for Mpow ear buds. They did not work correctly.. I applied for a refund. Amazon sent me the info for a return using a drop box. The next day I put the earbuds in the same package they were shipped in with the Amazon return label. I put the package in the drop box on Industrial Parkway in Knoxville, TN. Never heard from Amazon. I contacted UPS about this, but they said they would not go to the drop box without a tracking number from Amazon. I have been in this loop for 4 months. I am not at fault, yet I am out $30.
Could you at least send UPS tracking number to go to the box return the ear buds?
Angela Pressley

I ordered some red licorice. When I received The lid was slightly open and Security tape was gone.
I did not keep the licorice I was afraid that someone would eat it and get sick.
This is so unusual because I’ve never had to complain before

Team Amazon I have orderedKids watchFew days backBut foundDamaged the battery was not working properlyI am sharing you the order numberWhen I have got the cancel order the automaticallyIt was go on to the replacementIt's my requestPlease do not replacedAnd it get cancelled and refund my amount as soon as possible408-8620117-7844346

Amazon’s customer care is the worst service that I’d ever experienced in my life.They’ll send you email to pick your return stuffs, yet no one gives a shit to customers worth of time.They never call even after three days of given time.They’ll just ignore as they don’t want to return the refund.

IF I WAS ALLOWED I WOULD GIVE THIS DELIVERY A BIG ZERO. THE DRIVER SAID HE LEFT THE PACKAGE WITH A RESIDENT WHICH IS A LIE.
HE SET THE OVER $200.00 SONY SOUND BAR WITH SUBWOOFER ON THE BENCH OUTSIDE THE BUILDING. HE LEFT IT OUT IN THE OPEN WHERE IT COULD HAVE BEEN STOLEN BY ANYONE WALKING BY. THE BOX HAS WRIGHTING ALL OVER IT STATING WHAT IT IS WHICH WOULD BE VERY INTERESTING TO ANYONE TO STEAL. I HAVE LEFT INSTRUCTIONS TO COME INTO THE LOBBY BUZZ MY APT AND I WILL LET YOU IN TO DELIVER THE PACKAGE TO MY APARTMENT DOOR NOT THE BENCH OUTSIDE!!!
I AM VERY DISSATISIFIED WITH HIS LACK OF PROFESSIONALISM TO LEAVE A FULLY LABELED ITEM OUTSIDE.

EVERYTHING IS WRONG! PRIME VIDEO AND MY ORDERS NOT HAPPY AT ALL!

I am your prime member, i had purchased lots of products from you. From an account Nawaz and account Riya nawaz.
Now i faced big trouble from you. I have purchased turntabel with pattern edges and decorative items. At the rate of 500.
The items showed in the picture is very different, table not turning and those patern edges they showed and explained is pain. No patterns are there. Only plain.
Okai second issues, i tried to returned it three times. Called customer care. Sheduled a date three times. Got a call from delivery person, when i took the phone, there is silent means no sound or no response. Phone automatically disconnecting amd asking for reshedule date. I fed up of
this product, couldn't return it. Thought if i took prime membership i Will get better services. All the delivery person can easily identity my location. They gave this product without asking puor calling me. But now they want to call me to confirm. Okai fine, but when i receive their phone, no body is talking, its completely silence. Blank call.
Very bad and disappointed.

I have been waiting on a refund for over 14 business days. No one will process the refund when the item has been received.

I never bought Andrew Jackson part 3 but was charged for it. I changed my email password and on 5th debit card this year

Items ordered are shipping from another country. When reading the site information it said, ships in 2 to 3 days. If in the US why is it taking 30 days to arrive. Because it not shipping from the US. Amazon should state this on their site.

Female Amazon driver drove over two (2) loading ramps (damaging same) used for loading tractor grass mower onto courtyard island. Ramps were positioned on curb in support of tractor grass mower.
On Saturday May 29, 2021 at 1:40 PM a female Amazon driver delivered a package to a neighbors home at 21327 Knudsen Dr., Grosse Ile, Michigan, 48138. After making her delivery she returned to her truck and drove away and over two (2) ramps. Both ramps are clearly visible. Driver continued to drive away and knowing she had run over the ramps due to the rocking motion of her vehicle. Driver continued driving away without any concern to damage she caused.
I am requesting that Amazon replace my ramps and that the driver receive counseling in responsibility to driving on the roadways.
I am unable to transfer pictures from my phone to this site.

Because of hanging of Amazon order site I ordered thrice inadvertently . Requesting to cancel my all total orders which are repeated by default & refund my payment
My duplicate orders for cancellation are given below:
17107559579757940 -1item - Rs 358/-
17135229257590744-2items-Rs 716/-
17138140530357109-2items-Rs 716/-
17177797595016331-2items-Rs 716/-

I have contacted AMAZON several times about the defective TECHWARE PRO KNEE SUPPORT. Amazon reperesents that it has notified TECH PRO. Nothing has been done. I hereby demand return of the price I paid and tax, for this defective product. This is a FORMAL LEGAL NOTICE. I fully expect a response in writing in the next few days. Legal action is being considered.
Francis J. Tepedino
Attorney at Law
San Diego, CA.
condorgrup@aol.com

I called Amazon support about my tv not registering to my device and csr named ADAM told me I would have to upgrade to the 39.99$ plan in order to watch Amazon prime video on several different devices in my home. I told him I did not want to do that and that I always pay 13.90$ monthly
Plan and have been able to watch it on several devices til now. He kept offering me the annual price and I stated specifically no I don’t want to pay in advanced annually of 119$ . I told him I pay monthly and thats all I will continue to
Pay is my original $13.90 plan amount. I told him do not charge my card or nothing because I do not want to purchase nothing and I hung up with frustration and he charged my card anyways the annual $119.00 plan because when I got off the phone with him there was a charge of Amazon prime to my debit card as soon as we got off the phone. I called customer support back and spoke with a lady who did say my card was charged for annual Amazon prime price and I was so mad bc I never told that man Adam to do that. Then the csr issued me a refund stating it would be back on my card in 3-5 business days. And then I called back to get some time of email confirmation of the refund and they kept telling me they couldn’t find the charge on my account until so many minutes later they found it and said I won’t get a confirmation email til
The funds are back on my card which doesn’t make since bc I should be able to
havr the confirmation email of my refund before the money is deposited back on my card from an unauthorized purchase that I didn’t agree to from Adam. Very upset !!!!


I returned a iPhone 11 and paid for overnight registered post. This made sure it arrived very quickly to Amazon Madrid. I asked they expedited the return as quickly as possible as I needed my mobile for working. Today is now 7 days since it arrived in Madrid Amazon and no return paid. The other thing which is extremely annoying is, that another cheaper item was posted after the iPhone and the credit went through in a few days

Sent an internet extender back and received no credit. Order #112-1018791-5469053.

I love amazon and i always buy from there. But for the first time i want to return an item that it is not good they are ignoring me. I have been waiting over a month for an account specialist to contact me about my return and every time i call its the same thing. “That they are going to fill out a form and its gonna take 24-48 hrs for them to respond” well it has ben a month and i haven't gotten a word about my return. I though amazon was better.

I called to Get Help to get into my account to place an order and the gentleman I got for a service rep . was Rude And UNHELPFUL. I AM Ready to pull my business from your company. I think I Deserve an Apology and hope you RETRAIN Your Phone Reps In Being HELPFUL and Problem Solvers in a Polite Way. I Spend Much Hard Earned MONEY with Your company and I Hope I get a Positive Response. I would hate to share this situation with my social networks . :(

I get library books and you replace expired ones with either white or black books that I can not remove this didn't happen on my old kindles . you want me to buy a book to remove them this is a unfair practice since I know that you used to remove them am very discussed with this

Amazon's shipping has become terrible. When I call customer service I am told Amazon is using private carriers who Amazon has no control over and they do not provide tracking numbers. Check my orders ending in 1436 and 8454. Both are days late and keep being rescheduled. Why should I continue to pay for Prime with such terrible delivery? Prime orders are taking 4-5-6 days to be delivered. If delivery does not improve I am cancelling my prime membership and shopping elsewhere. Steven Sherlock

A customer service representative named shane cancelled my order by accident and now i can't get my shoes on the date i needed them.

I sure your delivery people don’t like working on Sunday but standing in my yard and throwing my package on the porch is unacceptable. Maybe we should stop ordering from Amazon

Terrible customer service when it comes to possible fraud on account and account placed on hold.... No way to get a live person to assist you and the emails system they use is not working........ If I could give a negative rating I would....... It not the people in customer service it is terrible company policy

i have never gotten 2 day delivery in all the years i've had prime . maybe jeff bezos should focus on that instead of POLITICS AND BANNING CHILDRENS BOOKS , STOP THE CANCEL CULTURE

I’ve got a item bought through Amazon and it’s broken after a few months. It’s a stool so difficult to return to company and you can do a return or exchange but can’t contact the supplier to notify them of a poor product.
I feel after being used a few times it shouldn’t break.
Can I please have some communication so I can get a replacement or refund

My gift card expired in nov 2020 , since then I am regularly calling customer care or chatting ,,I am getting the same commitment every time I call of 3-5 days,, can u PlZ chk is the tat is not done of 3-5 days ,,
I must say the customer service is pathetic.
Raina chawla
-Gift Card ID: #6014850682564236
Amount - 490rs
Registered no- 9811628639
Id- raina2307@rediff.com


Disappointed by amazon i waited for more than a month for my order which was expected by 15march n by 13march they are telling me dat ur order is not confirmed to dispatched.very disappointing...i had order on 26 jan..

AMAZON PRIME is now 10 DAYS Delivery !!
Amazon promises of quick delivery are just LIES!

I received a package from Amazon with merchandise that I didn't order. And it's highly unlikely that this was a gift. Order included a black garden hose, some headbands, and black Q-tips. Order #114-8914063-1449035 is what's referenced with regards to the return. I chatted on-line with Deepa, who likes to use the phrase "lemme check" when asked a question. As a customer service manager, I would give her a 0 on her service evaluation for that, and additional training.
I received the return label, but my problem is - who sent this to me? My information was used without my consent. Who initiated this order? It doesn't appear that I was charged for this. The order doesn't appear in my order history. Was another account created in my name?? How do I get this information? And do I need to get my lawyer involved?
Susan Kingsley

I am a reseller who implements the dropshipping business model on the Amazon website.I have listed products that do not comply with Amazon's security policies.I did not willingly do this.I am so sorry for that.For this reason Amazon has suspended my account on July 25th.For this, I wrote a appeal letter to Amazon.But nine days passed, they haven't sent me an answer yet.They keep my money inside and I need this money to pay my credit card debt.I am aware of the mistake I made, but I am also a customer of Amazon as well as being a seller but they make me victim.I demand that my grievance be resolved as soon as possible.

Today Aug 1, 2020, the Amazon delivery driver caused considerable damage to my landscaping with his oversized delivery truck smashing 2 rare rose bushes I have had for 26 years and crushing several perennials including columbine and obedience plants plus imbedding landscape boulders into the soil. I am 73, disabled and a master gardener. The driver did not wear a mask and did not apologize for his destruction. My husband had to personally guide him out of our narrow circular driveway as his vehicle could not make the curve. I am angry and devestated by this incident. I would like to be reimbursed for the damage. Thank you.

Followed a Prime delivery truck into a drive through Post Office drop off lane to mail some letters. The driver parked the truck and proceeded to walk into the building. We waited several minutes before he returned and drove away. I don't think this would be tolerated by your company to intentionally block a drive through drop off area when he could have parked in any other area to drop something off. This occurred on July 27, 2020 at approximately 10:20am Central Time.
A picture of the vehicle is attached.


I received a coffee order today, after requesting DECAF. The 80 cup order was not only not decaf, but the capsules were not even close to being able to fit a Nespresso machine. Amazon specifies that this order is not returnable, so I will keep the entire shipment as a reminder that Amazon is perhaps less than honorable in their advertising. Too bad, guys but you just lost a customer.

I have an extremely high gate, and my order was thrown over the gate. My order was two cameras and I am unable to check them to see if they were broken due to being thrown over my gate. Normally my deliveries are placed next to the gate on the outside with no issues. When I am able to hook up the cameras Im hoping that they are not damaged due to the landing after being thrown so far. Encase they are damaged, Im writing this as some form of documentation that it was a concern of mine as soon as I found my package

I ordered alcoholic wipes on March 28. They were shipped shortly.. I HAVE NOT RECEIVED THEM AND THE LAST MESSAGE FROM.YOU WAS THAT YOU DID NOT KNOW WHEN I would receive them. Your message on your website is that you were treating health and safety products as a priority. I think alcohol wipes is a priority,but I have not received them and there is no information about when they will artive. I used your form to contact the seller, but there has been no response. I would like to receive alcohol wipes, but you have made it next to impossible.
#112-4263638-2397026

I recieved a email stating I needed to verify my payment method and was locked out of my account. I currently use a prepaid greendot visa and due to the fact its prepaid theres no billing statement and amazon refuses to unlock my account. I have 566.00 worth of Amazon gift card balance loaded to my account and am unable to use it due to this issue. Ive screenshot the transaction history 4 times and still am denied verification the gift card balance is also not transferable to another account. This entire fiasco is over 2.16 as well. I am beyond furious

One day my password was no good. I followed the protocol of getting another password and then my nightmare started.
I noticed they had credit card info that was not mine and wanted to verify the expiration numbers. Well, I couldn't do that because it wasn't my credit card. Then I go through all the hoops and finally, I think I'm home free when they ask me what date I purchased Amazon. A long time ago don't remember the date. I gave them my credit card number that I had just purchased the day before. they said basically too bad so sad. I keep getting shoved to one person to another. I gave them all the information. I have been a customer for a long time. I couldn't believe your customer service. they said that I was locked out for too many attempts.

Contacted Amazon regarding my account being hacked. They stated it would be taken care of within the week. 6 weeks later, spoke with Amazon many times, Account continues to be locked, Kindle has been wiped clean, and no one can or will help. E-mails are stated to be forthcoming, Fraudulent activities has not been resolved, no division can offer a plan to remedy or a person to contact.

Dear sir my order no 406-1641746-2394751 as per tracking record material delivered but we I am not received material

Order ID: 407-2259768-3337963
I have ordered a bycycle on 22 January from Amazon received the product on 27 January and placed a return request for the product same day as I have received a damaged product and the part of the product was missing.Since 27 January I have placed the request 7 times in counting through amazon app through mail.Contacted the customer care several times.The customer care is just accelating the master dropping down mail.The delivery team is reverting back and declining the order day by day and no action has been taking up.This is to request kindly look in the matter on priority basis.Otherwise I have to accelate the matter in consumer forum as it's been 7 days now.As I am just stuck the oder is to be replaced.So I am not getting the other till it's been picked up.

The Essential Oil I purchased in this order is defective.
I purchased the Essential oil because it was an "Amazon's Choice" product. I have purchased Essential from several different companies through Amazon and I've never had a problem with the product. The Peppermint Essential Oil purchased in my order#114-715886-2598612 has damaged my Dining Room Table and Dresser in my bedroom, both brand new.
When I received the Peppermint Essential Oil, I poured some into my diffuser on my Dining Room table and a small amount spilled on the table. I didn't notice the spill until a few hours later when the paint in the area of the spill was erased. Then I took the diffuser to my bedroom dresser, where it has been used since I bought the new furniture. The diffuser has always set on a napkin to help spills & drips. After using the Peppermint Essential Oil in my diffuser for only two days It splashed on my dresser. When I tried to wipe it up with the napkin (which is what I've done with other Essential Oils, with no problem) parts of the napkin stuck to the dresser and there are spots of paint missing on the dresser (I have attached pictures for you to view). I am also attaching receipts of my furniture.
Please contact me to let me know how you will resolve this problem.

I had two parcels, both not delivered by DHL to my home address but just dumped at a DHL service point. When I contacted Amazon customer service in Germany with all the evidence that DHL simply were not doing their job and asked if they could raise this with DHL it was simply waived away as there was nothing they could do. What a non service and poor performance!

I am a prime member. Placed an order for 2 items on Tues July 16th. Order to be delivered Fri July 19 by 9pm. Received an email at 6p.m. about a delivery delay. Email stated if I do not get the items by Wed. July 24th to contact Amazon. Unacceptable so after trying to contact Amazon requesting a call back which never happened, decided to try their messenger service and got someone who helped me albeit numerous typos in his messages, in addition to me having to restate I wanted the refund to be credited to my CC rather than to a gift card decided to cancel the order.

Been on the phone with Amazon for 3 days now!!!! 1st day over 2 hours, 2nd day 1 hour, 3rd day 1hour 41 minutes!!! Thats ridiculous! I have a Newborn, my Husband is working and I'm trying to pack up the house by myself! I shouldn't have to be on the phone that many days for that long. And one of your reps hung up in my face, another gave me wrong ínformation an this last one Fernando G. was very not compassionate or friendly or helpful.

I called amazon customer service on July 19th and spoke to a man named Harry C. I explained to him that I bought a radio that cost me almost 100 dollars on amazon and that it broke and how i only used it a few months out of the year and it was stored the rest of the time. I explained to him that I wanted to see what could be done about it. He got loud and rude and told me that there's nothing they can do and than he said that they don't have a lifetime warranty with a rude and obnoxious attitude. If you decide to hire and keep employees who speak to customers like this than I will take my money elsewhere.

Wouldn't give one star but it was the only option. I order from Amazon minimum 2 to 3 times a week. I received an email from Amazon saying I had a five dollar credit on an ebook. Only reason I loiked and got one. After I purchased it, it asked me if I wanted to put itbon kindle. Then I was tild kindle books wouldn't count? Next time I went to that book page it suddenly only had a kindle option ti purchase and my app stopped giving me any information on any of my book orders. Then cutomer service supposedly refunded me with no way to check it and said if I purchased the book again I would recieve the credit. Again with no way all of a sudden to see the information in my purchase. After HOURS!!!!! getting the run around with customer service after repeatedly asking for a refund and a email as proof they said theyd email me proof. I can't believe after being such a loyal customer and all my repeated purchases weekly that I could be treated with such terrible service and they were literally really jerks. Ive never had that problem before. I hope you can find who I talked to twice, it should be recorded and teach them how to do their job or get rid of them. Im SO AGGRAVATED from their handling or should I say not handing my problem and it seems like doing their job that I am considering removing your app since I cant check anything customer service doesn't want me to see obviously and just stop using Amazon altogether and telling my family and friends how I was treated after all my business and possibly getting them to quit using you also. Im sure you probably dont care anymore than your customer service department but surely it is no way to do business.

I am appalled that I called customer service to inquire about my package being late with a prime membership. Instead of helping me they cancelled my membership. Basically they told me goodbye who cares leave. After so many years as a customer I was cancelled. I guess my years of business doesn’t mean anything.

just had 2 items deliver. the driver put the 2 boxes on the hood of my suv when he took the boxes off he scratch my suv. Don't know if those scrathes
will come off. I do belived that you need to retrain all your drivers. I might have to make a police report if the scrathes don't come off. also I might start buying from ebay if the delivery drivers don't get any better.

In the middle of the current heat wave my front AC unit died. I ordered a replacement from Amazon on 7/16 with guaranteed delivery by 7/19. UPS attempted delivery on 7/18 at 1 PM (thank you). Unfortunately, it is not clear when ordering that someone has to be home to receive it, so UPS took it back and will deliver today by 8 PM. The temperature in the house is 84F as I type this. Had I known that delivery required someone to be home I would have taken a different route.
Your management needs to know that your website does not warn people of such eventualities and it should. This is poor customer service.
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