Amazon Complaints Continued... (Page 4)
683+ reviews added so far. Upset? Call Amazon corporate: 206-266-1000
I was charged $129 for Amazon prime which I did not authorize. I did have a free trial but I canceled been mailed January. I’ve talked to two supervisors getting different information lying to me about when my refund will go back into my account I am going to cancel my membership with Amazon I’m on Social Security and now I have $26 left in my account I have no money for food or gas.

I brought a dress the dress came to me on today ripped on the side damaged out of the package wasn't the color I asked for and the dress was garbage I'm so in happy with amazon did not sign up with this prime stuff this company is horrible with customer service

purchased an item that does not work and seller did not send return mailer label. should have since they sent a non working item
item 662434

I watched six seasons of True Blood on Amazon Prime. I have been a member for many years, but don't remember exactly how many. I realize Amazon has grown to such a size that my one membership loss won't effect you. I would like to finish the final season, but I will not pay Amazon for the privilege. I will either rent the final season at my local video store for around two dollars total or not see it. I have spent thousands of dollars on Amazon and this is a slap in the face.
I also have Netflix, where everything I choose to watch is FREE. Every available season of every series is included, without a stick up price to see conclusions.
I will have to re-think renewing my membership to Amazon for the coming year.
Sign me Disappointed,

I couldn't access my account. The two step process did not work. Amazon answer was to wait 48 hours or cancel my account which would take 48 hours. All things which does not fix (THEIR) problem. They gave no HELP!! at all. Oh and is there anything else I can do to assist you! What a joke.

I ordered some solong tattoo ink they claim they denied my payment and canceled my order. I went to my bank community national and they told me that amazon most definitly took 32.98 from my account that morning. I called amazon and they told me they did not take any money from my account. They are a bunch of liars my bank showed me where they took the money out. They wanted me to reorder and run payment again i told them no way they wasnt making another 32.98 from me and me never receive any product it would be like me paying double for the ink

My order number is #701-0421689-398585. The package was supposed to be delivered yesterday and it is still not yet. There is a large print on my email saying GUARANTEED DELIVERY DATE, JANUARY 31. Well, you did not live up to your guarantee -- this is not why I purchased Amazon Prime. What can you do about this? Reimburse me? Give me some credit? Should I cancel Amazon Prime as not living up to what it says it will do? An anniversary was missed. I am rather upset about it.
Dr. Burns

I have been trying to return an item I bought on Dec 3rd (received on Dec 8th). The seller said they would accept the return and would mail me a return label in "7-10 business days" and that it would then take 3-4 weeks for the refund to be issued and that I was responsible for the cost of sending the item back ($7.99). Ten business days went by and I got nothing. I recontacted the seller and they said they'd send another. Ten business days went by - nothing. Happened AGAIN, so I filed a complaint. YOUR "WONDERFUL AND HELPFUL" (they say "We're here to help" after every non-helpful reply) employees DENIED my claim saying, "You have to return the product for a refund." Now, it doesn't take an Einstein to figure out that I've been TRYING to return the damned item, but the seller is not cooperating by sending their return label! The day after your "WONDERFUL AND HELPFUL" employees accepted my claim in the first place, I got YET ANOTHER form letter from the seller saying they would send me a return label, etc, etc, and here it is - FEBRUARY 1, 2019 - and GUESS WHAT? No return label! Your "WONDERFUL AND HELPFUL" employees - after I sent them another complaint - said, "You must return the item to get a refund." REALLY? Maybe if you hired "WONDERFUL AND HELPFUL" employees IN THIS COUNTRY who are able to speak and read English, things would get done! THIS IS RIDICULOUS!! i AM TRYING TO RETURN A PRODUCT. THE SELLER IS NOT COOPERATING. I AM DOING EVERYTHING I AM SUPPOSED TO BE DOING, AND ALL I GET FROM YOU IS THAT I MUST RETURN THE PRODUCT TO RECEIVE A REFUND, WHICH IS WHAT I'M TRYING TO DO IN THE FIRST PLACE!! Thanks so much for all that "WONDERFUL AND HELPFUL" assistance. I'm glad your employees are "here to help." I can't imagine how much of a hindrance they'd be if they weren't! In other words, THANKS FOR NOTHING! Nice job by people who don't really care!

I am so done with Amazon poor customer service deceptive practices by resellers. Did twenty thousand in purchase last year with Amazon recent bought computer from Maze Tech with not warranty and found out today we can not upgrade them due to the fact the areBIOS password protected and I have no protection rights as a consumer. I hear you loud and clear Amazon I am taking my business elsewhere loyalty mean nothing to you guys nor is protecting the consumer.

Place an order using amzon gift card 2 - $25.00. Instead it showed the total after gift card was applied. I could not move forward to continue
with order. I did not know my taxes & handling which that page should show you could not go any further. I was on the line with someone almost
a hour. Which that person could not figure it out. I finally click on my credit card which then it proceed to next step.
I think when we use gift card it should show a balance what I owe or credit. How would I know what the taxes and handling charge is. I wasted time setting on the phone.

my order #114-0811634-3170639 was sent to my old address... 6689 Seagull Ct., Frederick, Md.... WHY? I changed my address over a month ago. All of my other orders are shipped to my new address which is 4967 Farringdon Ct., Frederick, Md. I did a change of address with USPS so should have arrived by now ... when I tracked it ... it stated Jan. 25, 2019 out for delivery, arriving today by 8PM...... today is Jan. 30TH where is my package ? and why was it sent to my old address ? Now I guess I just took a $75.12 loss and to go the mall to buy the 5 books that were a gift

I Have purchased amazon basics UV Protection Lens Filter 55 mm . i got the delivery on Jan 26th And its not fit to my camera i Cannot see the return option . Only replacement Option is there and order expired on Jan 26th , and i contact the amazon customer care executive and they told me to contact the cloud Tail sellers and i contact the cloudtail . they give bad reply and bad response to me . they cannot regenerate a pickup option . and i have lost my money i cannot use this product .kindly take any decision to my order .
Amal A S
Cont : 9447129653

Was locked out of my account - while trying to shop online at Whole Foods - spoke with agent Bianca who couldn't reset my two-step verification - was sent to her supervisor Natasha - who couldn't resolve either - and was about to send me and give me a number to Whole Foods, with whom I was trying to shop with - however, it wasn't WFs it was AMAZON that I couldn't log into. After 1:37:11 on the phone they tell me that I will then need to wait 24-hours to be able to use my account - why didn't the first customer serv rep know that? Where is their training? Where is their compassion about having to be on the phone that long. I was unable to purchase my groceries - had to go on my own time to Whole Foods to try and rectify the problem with them sending me back to Amazon. No food, no ability to purchase and I am really upset that I waited - very patiently- to be transferred from person to person - then Natasha told me that she could have someone call me back TOMORROW. I am really disappointed with AMAZON.

Hello My name is Sergio Aoun, I am from Lebanon
Months ago I ordered the following books: Structures why they don't fall, the code of the extraordinary mind, the Jewish state
I ordered those books in August and I still didn't hear from you till now, when I log into Amazon there is always the statement: Package is on its way but running late
I don't want the books anymore but I want a refund! Its the ultimate act of disrespect if my package was lost and you still didn't notify me!
email : aoun.sergio@gmail.com
phone number : +96170567491
Reply as soon as possible

I had a package delivered today and the guy just tossed it onto my patio. I wanted to upload the video of your delivery guy preparing to toss the package on the porch but you don't allow video for some reason. I really don't expect to pay $120/yr to have my items thrown on my porch.

Hello,
I am a repeat customer of Amazon spending hundreds per month, I have repeatedly requested that ANY of my packages not be left on my porch in an area where it can be seen from the curb.....WHY? Theft of course
Yet I constantly receive pictures of my items left out in plain sight for thieves, then amazon, takes a picture of the item left out in the open and asks me WHAT DO I Think of this picture?
I have large pillars on my front porch where the items can be left behind and not seen from the curb....
Why is my request being ignored? Again I spend hundreds of dollars per month on Amazon and I am stressed out over worrying about my items being taken.....If this happens again I will start ordering from EBAY....

My account has been hacked 4 times since last Thursday and no one is willing to help! I can only use the app and can’t change my password or close my account down

dear Amazone, i received a strange email and i did not order anything so i would like to report to you ,,,, i just dont know how to report it!
could you provide me the good email adress of your fraud department?
I hope we can stop fraud or bad activities under your name.
yurick

my experience with amazon is dreadful.
they continue to take money from my credit card despite my cancelling my account last year.
i want it stopped and all moneys refunded immediately.
i do not want amazon prime , i never signed for it . please sort it.

I would give it zero if I could. I have had several issues. First, I received a grant to do a project at my school (a couple of thousand dollars). I bought the materials before Thanksgiving. They locked and froze my account for some reason (though a credit card from school was used) and I missed some Black Friday deals because I could not get a hold of anyone during the weekend to unlock the thing. Their response - sorry about that, but you are just tough out of luck that you missed the sales due to our decision. Feel free to pay the now 30% higher price.
Next, I had to send some items back through the grant because our plans changed. I sent 5 refurbished galaxy tab S3s back. I had bought insurance for all of them because as refurbished they have no warranty. I canceled 5 of the 7 insurance policies. Asurion (I bought these through Amazon) canceled all 7. I didn't realize that until last week. One is having issues. Amazon's response. Oh we are so sorry, that happened. We will investigate so it doesn't happen again, but we aren't going to fix the problem, though it was our fault. Asurion won't sell me a new policy because the tablet was bought over 30 days ago (and is now not working). Amazon admits I selected cancel 5 not all 7 insurance policies, but will not cover it, So I am stuck with a $379 paper weight.
I have called, emailed, complained via social media, did online chat (which with chat you say the same thing over and over because you keep getting handed of, or the person you are talking to drops and you get connected to a new person. This person says they are going to read what you have already said - but they don't because they try to give you the same answers you have already explained why they won't work).
Combine this with the wireless headsets I ordered for the grant too. I ordered 3 pairs. Two pair arrived within a week. The third has been saying waiting to be shipped for the past 60 days. I called last week, told they are still in the pipeline (even if they were shipped from Asia on a freighter they would be here after 60 days). Told today, no they really aren't coming but were canceled by Amazon several weeks ago. Did I ever get an email, no. The person who looked into it today states that she looked, Amazon NEVER sent an email that they were canceled.
So, I am out $379 on the tablet. Just found out the item I ordered is not coming. Amazon has really taken a crap turn in terms of customer service. And THEY DON'T CARE THAT THEY HAVE. All I get out of any of this is, Wow, that is sad, and we are sorry, but not our fault. My advice for any Amazon purchase is Cavet Emptor. I doubt I will be doing any shopping there ever again and will not be renewing my Prime membership.

I ordered a chair on 12/31/18 never got it but they took my money. !!!!!!!!!!!

every month i pay you 50.00 dollars every month than you take ever dime for things i never ordered why is this and why do i have to pay for things i never signed up for

I was an early adopter of Amazon and must, by now be one of its most loyal and lucrative customers. I used to praise it, in particular, for the ease with which we could contact it and get wrongs righted, usually within minutes.
For the past few years, however, they have increasingly obfuscated the channels through which they can be contacted and the options available for righting "non standard" wrongs. By which I mean issues not related to the mundane process of buying items (non arrival, returns, replacements, warranties etc). Dealing with these issues remains at a superior level compared to other online retailers. But as soon as we go "off piste", with even a trivial issue that should require no more than 5 minutes to fix, they offer no means of dealing with it.
The example below illustrates the problem; as indeed, does my use of your site to lodge a complaint. I'm here because I can't even find a "complaints" option on the Amazon web site. I know it used to be there but now even a google search doesn't find it.
So the first part of my complaint is that they have failed even to acknowledge a previous attempt I made to raise the issue below, a few weeks ago. I can't be more specific than that because
the second part of my complaint is that, particularly as they've failed to acknowledge the original, there is no way I can retrieve the original so that I can reference it in the repeat version I'm about to describe. (Although I've learned that lesson and will, in future, keep my own copies)
and the third part is the fact that I've had to find my way to this site in order to raise the complaint.
I anticipate they will defend the latter by presenting the obscure route through their menuing system which would indeed eventually land you on a complaint option. If they do, that actually reinforces my argument. The complaints option should be front and centre, certainly at least within the help menu. I've had cause to raise such issues with Amazon ever since the turn of the century. It used to be easy. They've now done their best to make it impossible.
Try for example the following google search: complaints site:www.amazon.com
it should reveal all the possible ways to make a complaint on the site. What it actually reveals is damning. (mostly other people writing about complaints systems generally and a few amazon links to the very customer service system designed to shield them from any actual complaints)
And here is the actual, rather trivial issue I first raised a few weeks back (with a different product) It concerns an apparent bug with their wishlist:
I have just tried to add an item to my wishlist (the product identity isn't relevant although, if they care, they can retrieve it from the next line)
It is an item I've previously ordered (most recently 6 Oct 2018 Order # 206-7113477-8808341).
On clicking the "Add to List" the site responded that it was already on the list and had been moved to the top of the list. I clicked view list. No sign.
I went to the list independently and performed a search for the product. No sign.
Even though I never use the other lists, I checked them just in case it had turned up on one of those. No sign.
I repeated this process a total of 3 times with the same behaviour and result each time. I logged out and tried again the following morning in case it was just some kind of latency problem.
I want to know if they are aware of the issue. I know I've told them before but they failed to acknowledge that attempt. Have others raised it?
Do they intend to address this issue and, if so, when?
Meanwhile, how do they suggest I add the item to my wishlist?

Your company took $126.88 from my disability account and I didn't order anything from anybody not did I receive anything from Amazon but when I called Disability they said that that amount was ordered from Amazon but I didn't order anything. So basically Your company stole $126.88 from my disability acct. Do I guess the next step is involving the police and it takes the cake that this shit happened at Christmas time do everybody suffered at my home.

Every delivery from Amazon over the past year or more that had the USPS in the delivery chain has been screwed up. This happens every time:
1. I receive email notification of the delivery date.
2. I track the order and see when it arrives at my local post office.
3. I receive notification from USPS that delivery was attempted but not made because they didn't want to leave package unattended.
4. Later that same day, or the following day, I receive a note from USPS in my mailbox that the package can be picked up the following day.
Therefore, deliveries are not made (I have to drive 10 miles to get them) and receipt of my orders are always 2 days later than the notification date. I would be helpful if Amazon would allow customers to opt out of USPS involvement in deliveries..

Sir..maine shoes mngwaaye the amazon blue dart se wo mere tk nii phunche courier waala kehta hai wo baapis bej diye ha october k mujhe meri money b nii mili yeh tracking number h 69323327253 blue dart m call kro wo kehte h amazon paise dega amazon ka nmbr hi nii lgtaa merii prob. Solve ki jaaye plz.. Nii to me RTI daalne lga hu...

I bought a Bushnell binoculars, I received a box with other item and it was perfectly seal, but the box that suppose to contend the binoculars was empty and this is the second time that something like this happened to me. the other one was a Bose micro speaker that I suppose to receive with other items, I received the other items but not the speaker.... I am very disappointed seems to be that someone took my item before seal the box

A package was left on my front porch (01-14-19) and was stolen. My front porch is wide open that is why I always say to leave the packaged by the side door. This is the order number Order 112-7403683-9106648 of the missing item. Can you please tell your delivery people to NOT leave packages on peoples front porch it's not safe. Also, the email said the package was delivered at 5:10pm but that is not true because I was home sitting in my car in the driveway waiting on my sons school bus to pull up from 4:58 when I got in from work until 5:30 when the bus got there. I don't know if your drivers are keeping packages or if they are being stolen.
Please look into this matter and come up with a solution to solve this problem
Thank you
Shana Kent
216-313-5948

My complaint is you FAILED BIG TIME IN UPDATE OF PLAYRIX TOWNSHIP GAME. WHAT IN THE HELL IS HOLDUP??????? YOU'VE HAD A WEEK! YOU ARE BIGGEST COMPANY AND IT JUST FIGURES YOU DON'T CARE ABOUT ONE APP IN YOUR VAST ARRAY. WELL THOUSANDS!!!!! OF US ARE LEFT STRANDED IN GAME BECAUSE YOU SCREWED UP! THOUSANDS! DON'T CARE? WELL HOPING ALL CANCEL MEMBERSHIPS, AND GIVE YOU BAD REVIEWS. YOU FAILED YOUR CUSTOMERS, PLAIN AND SIMPLE! SOON IS YOUR ANSWER...HOW SOON? WHEN IS SOON? WHAT TIME LIMIT IS INVOLVED IN SOON???? FESS UP! YOU SCREWED UP! BE THE GIANT YOU ARE AND COME OUT AND SAY YOU CAN'T HANDLE AN APP CHANGE! SMH! LOSERS!

I have been charged 7.99 pounds on 09/01/2019 and I don't know why. I want to know why please.
Thank you
Gili Cacenco

I have been trying to purchase Paint Shop Pro 2019 since 12/18 with a gift card I received as a refund for a returned item. This was done online so I have no plastic showing a code. I can't order without the code. I have been searching Amazon for an answer. The help menu is a joke. There is no email address and the phone request said call completed. And there I was waiting for the By phone to ring. Another site wanted $5.00 to answer my question. I'm a retiree, 81years old. I have stage 4 lung cancer and a heart condition that cannot be fixed. It seems I may never see the program. The help request sends me to many programs I'm not interested in. I will not be a customer once the card has been used up. I hope someone can finally help me.

I work at Camden Victory Park Apartments in Dallas, TX. At our apartments, we can not accept packages for residents as they are delivered to the door. The Amazon deliverer assigned to our building was informed of this, and we provided him with a map of the community, a key fob to get through gated entrances, and a cart to hold the packages. He seemed upset but we ensured him that once you get the hang of it, it is fairly simple to deliver the packages to residents' doors. Later in the day (Sunday, January 13th, 2019), it has come to our attention that instead of delivering the packages- he placed them unattended in the mail room. Below I have attached a picture of the number of packages that were left unattended in our mail room, which is located in our parking garage. If there is some way you can find out the identity of this deliverer and inform him of this we would greatly appreciate it.

Your vendor, Bulbhead, puller a classic bait and switch on me. I bought a cheap Bsvarian Edge knife sharpener on another site, and it did not work, so I thought that it was a knockoff.I looked on your site fora genuine one, a deluxe model for $29.99, and ordered it. What Bulbhead sent me did not look like the one pictured, but looked just like the cheap knockoff that I had.I sent it back. You should drop BulbHead as a vendor. They are not ethical.

Said all shipping was free Regardless of amount of order. Was charged shipping order one Marvel Curtain set complete amount of order showed one set but two came double charged me then to send back was shipping charge to the hell with it I’m 69 I’m not ordering anything else from y’all. You take advantage of your customers I know a 25.00 order isn’t much but when you are on social security it’s a big deal to some. I’m just letting my family and friends know
Thank You
Elizabeth Carroll
727-457-5690
Ps don’t know how to do and image look it up


ordered and received a sauder tv stand from you. my first mind set was to not accept the item. the carton was ripped open and then taped. pieces of the stand were broken and another piece was missing. had to contact sauder for new pieces. this is my first experience with amazon and I am not very happy. I feel the item ordered should be replaced at no charge to me.

To whom it may concern.
I was reading that you were not going to carry certain Items that Muslims do not want you to carry. I am sorry if that is true my friends and family are very much a fended by this. I am Christian myself. I would not ask or expect to have thing taken out of your inventory. If you are doing this for Muslims I will not buy from you again and as I said my family and friends felt the same. I was ask by them to write on there behalf. I like to hear what you have got to say about this. Thanks Reggie Stark

my order for
Elixir Gardens ® Sulphate of Potash/Potassium Gardens ® Sulphate bucket 20kg
Order # 204-4902155-2765964
Sold by: Elixir Garden Supplies
Quantity: 1
I was sent not in bucket 25 kg YARA TERA CRISTA SOP
It is not written in english,
As well as requesting a photo to waste more of my time i carried the 25 kg wrong order to my local royal mail office to be told the long bar code provided me for returns will not work on our scanners. and i need a SQUARE BAR CODE.
and i have to pay £50 at a post office to return item in question. at any post office.
please help me to fulfill my order.
as the same problem i have had with ekilar before, wrong item sent [pearlite].
if a seperate order i placed with ekilar yesterday turns out to be SIMILAR PRODUCTMATCH i will report 3 wrong orders to trading standards.
regards mr glowinski

my order was delayed a 2 time I went to cancel it and could not I have prime and should be 2 days now I don't know when I will receive it while talking to costumer service I was hung up on and the only one to take a complaint was the people I was complaining about all I have been told is I can send it back when I receive the item if I ever do you have my email and my phone no to contact me as I am getting very upset over this matter and tired of getting the run aroud

We order a garage door opener with service to install Greg Knutson was the man long story we did not order the track to go with it needed it dun today so we cancel opener bought one at Lowes he spent 6 hours installing it and then said it would not work $200.00 later had to get garage door people out to fix $103.00 more do not send Greg out to install garage door openers out any more!!!!

I needed to update an account with a adult email address as a minor set up the account in error and used their email address. I was told that they couldn't update email and minor would have to call and speak to someone!!!!!! I told them that was unacceptable as they were a minor and they needed to deal with an adult and not a child. The individual I talked to was loud and not helpful, rude and wouldn't budge and insisted the minor needed to call back.. not sure what policies you have that require you to speak to an underage minor and not an adult. I would like someone to please call me as all I am looking for is a copy of a receipt from a purchase that was made.

I just received the Zack and Zoey dog shirt. It is NOT a Zack and Zoey but a cheap replica. Also, just recently I have had two attempted hacks from China on my computer. I have contacted the seller for a return as demanded on Amazon; however, my complaint goes much further than a "return!" Another issue is the length of time it took for it to arrive; however, that is the least when considering the cheap product and the hack attempts.

On the following issue/order, I returned the unwanted item and after getting the item back, Amazon gave me refund of $13.98 but yesterday I got email message from Amazon that they haven't my said item and again charged my account of 11.10 without my permission. Please clear me that is it not a fraud to access my without my permission
It means Amazon has the fully access to all client's account to charge any time without client's permission.
It is clear from this transaction that your staff have all access to our accounts,that is totally illegal.
Order Details
Ordered on November 28, 2018 Order# 111-7829591-3532217
View or Print invoice
Shipping Address
• Bhupinder S.Kohli
• 2428 WILTSHIRE CT APT 105
• ROCHESTER HILLS, MI 48309-3160
• United States
Payment Method
**** 1864
Order Summary
Item(s) Subtotal:
$11.68
Grand Total:
$11.10
Refund Total
$11.10

I ordered the Complete Inspector Lewis Series. I have just checked and you sent me two identical discs. You did not include the first disc with the first 6 episodes. What can you do now. I am very upset. Lana Ool

I purchased a etopars 2x black car plastic universal heavy duty power door lock actuator 2wire. In the picture it showed 2 of them and when I received them there was only one in the package. The package I have says there should be 2, but I only received 1. I was not going to complain, but I thought you need to know that this occurred. I do not want for you to send me another one or to give me my money back. Just a heads up with this vendor. Thank you Marco

I have two issues
1. There doesn’t seem to be a ,’direct’ method/ link to contact Amazon re issues.
2. I purchased a software dongle (Davinci Resolve) via Amazon. This it seems is a pirated copy ( according to the manufacturer ‘Blackmagic’ ) when I attempted to bring this to Amazons attention the message seems to be simply sent to the seller.

I ordered the Airport movie collection for Christmas, However it came in BLU Ray. I did not want Blu ray, So I contacted you and explained and was told I was going to be shipped another Airport DVD. I just checked and it's another Blu ray being shipped! I don't have a Blu ray player so I need the regular DVD, What's going on? Also the RETUR SHIPPING LABEL for the one I need to return needs to be sent via e mail so I can't print it on my PRINTER!!! Hope someone reads this and gets it taken care of!
James

UPS has failed to find my address 5 times (1-2-3-4-5).
A recent shipment 1Z0W646F0321873129, again went astray.
FedEx seems to have no trouble finding me.
Amazon quick delivery is of no value when UPS fails.
The UPS driver on my route is lazy or retarded or ?
I wish there was a FedEx shipping option at Amazon.

What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)

I WAS STANDING IN FRONT OF AN OFFICE BUILDING WHEN AN AMAZON DELIVERY PERSON PULLED UP AND ASK IF THEY COULD LEAVE A PACKAGE WITH ME. I REPLIED 'NO, I DONT WORK FOR THAT COMPANY THE PACKAGE IS FOR', AND THE DRIVER SAID 'IT DOESNT MAKE ANY DIFFERENCE'. IM GLAD IT WASNT MY PACKAGE SHE WAS TRYING TO HAND OFF TO SOMEONE JUST STANDING AROUND OUTSIDE!!!

I had back surgery and I needed a recliner to sit on my living room. I bought it from Amazon on Dec27 it stop working , since then I have been trying to resolve the issue with the seller and Amazon with no luck. There have been mo resolution on this matter. The Item was and electric recliner , I will never buy a big tickect item from Amazon againg there is No guarantte . in the message center you could see the emails ect also i have made over 10 phone calls to the customer service dept. This morning they put me a supervisor by the name of Maritza she was nasty and un helpfull. Please advice what should I do . the item aarive at my address on Agust 8, and it got damage on Dec 27 waht kind of warranty do i have , please help.

I am a proud Amazon Prime customer and am a big supporter of Amazon services and business ethics. I live in a apartment complex where many of my neighbors are Amazon customers. On December 31, as I left my apartment I found a very unusual service that was provided by a local delivery service on behalf of Amazon. I noticed that the delivery person placed the packages of numerous customers in the hallway of one of our buildings, removed from any specific apartment. These packages were supposed to be delivered to people in completely different buildings. I am sure that this individuals delivery practice is below standards of Amazon. I thought I would just inform Amazon of these low quality services that was done on Amazon's behalf. I have attached some pictures to verify my complaint, and perhaps could help avoid costly "undelivered" claims against Amazon.
Kind Regards
A Concerned Customer

From the 12/27 I place an order that's suppose to be here in an maximum of 4 days, today 1/3 I haven't the item yet, and now the delivery day moved to 1/7 , it's a shame that the order take too many days to shipping, wake-up Amazon!!! I need a response ASAP because I pay ASAP, it's ok??

I was ordering Dragonn filters and was offered a free gift card for
$50 for applying for an Amazon credit card. After giving them my information, they changed the offer to $10, but I had been advised my code that was furnished by them was invalid. I don't understand why they weren't forthcoming with information as to what was going on with the code they had given me in my gmail and they didn't explain why I didn't get the gift card. i would have saved on the purchase of the filters and would still have the balance on the gift card for future purchases. Maybe my credit isn't good enough, but they should have explained and not left me guessing about what was transpiring. Lots of confusion. Very little satisfaction. I don't like being offered savings and a credit card and then being dropped in mid-air. My valuable time was wasted, also my patience was exhausted. No stars, not even one, on this experience. I will share with my friends and family.

I tried to cancel an order an hour after I placed the order the site would not let me cancel I called customer service and they were no help could not understand their English after this experience I don't want to order from your company again I read the reviews after I placed the order and they were bad I don't want that rug!!!!!!!!!!!!

On this Order # 111-7359733-2398637 it was delivered with the following information
Your package was delivered. It was handed directly to a resident.
IN REALITY IT WAS LEFT IN A SNOW-BANK AT THE CURB.
It was delivered using Amazon's own delivery service which up to now has been fine.

I got a restocking charge on a shirt I ordered. The fabric was horrible. Shirt was never worn and I returned it immediately and was still charged 20 per cent charge. Beware of returning items to Amazon.

I ordered L'oreal Blur on 28 December. I am told i will not get it for at least 6 WEEKS which is crazy i am with PRIME. I spoke to customer services they cannot do it. So why advertise it if it is not in stock. I'm fact you have it advertised TODAY. I think this is a bad way to treat a GOOD customer

I have a prime account at Amazon that I am be billed for monthly, I tried to use it to order items during the holiday season and was rudly shut down. I would like to cancel my prime account effective immedialely, I have alrady revolked the automatic withdrawal from the account effective 12/28/2018.
If you have additional questions please call me at (925) 766-1183
Robert Mayer

I return my product before 10days and I did not get my money

Re: Amazon Logistics? (AMZL is what the shipping tracking # shows.)
What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)


I’ve been trying since 10/04/2018 to successfully order a product. I get delivery dates and in one case the product shipped ( after 6 weeks I cancelled) since it never arrived. And today when my latest order was due I’m told that there’s no stock yet. So now you had my money on two orders while it’s obvious that the product wasn’t in stock. It would be better customer service if you didn’t make people wait 30-45 days on each order before saying you can’t fill the order. Obviously my small amount of money is of no concern to amazon but being on a fixed income it is a concern to me. It’s time I use some other company for what I need and I realize that you don’t care but I will tell everyone I can about how amazon takes money with no guarantee of delivering the product
Thank you
Howard Mccartney

What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)


Ordered a Bladez Echelon GS stationary bike on 12/11/18 and gave as gift to Larry Davidson. Order # 112-2016447-5051451. The odometer or meter was not working. Everything else is fine. Larry tried to call Bladez and was instructed to leave a message. No one called back, then tried couple days later no one called. I went online to sign up for the one year warranty and the site said it couldn't connect. I then tried the "contact Us" tab and listed Larry Davidson as he is trying to get the part and after I typed it all out - the site said it wasn't able to take my request and I would have to try later. I then tried again to call and no way to talk to a person. There is no way to contact Bladez by email or phone and I am very concerned that I have been taken and I paid a lot of money for this item. I would appreciate any help you give me.

Last week we received a package from Amazon. The slip in it said it was an order of December 14, 2018. It was a "Queen Anne Milk Chocolate Cordial Cherries Gift Box" -- 19.8 oz. - 30 Pieces. The following information was on the slip: Miscl
Last week we received a package from Amazon. The slip in it said it was an order of December 14, 2018. It was a "Queen Anne Milk Chocolate Cordial Cherries Gift Box" --19.8 oz. - 30 pieces. The slip had the following information: Misc. X 001YDJP31 5U - 7LIC-KYI9490550308600 (Sold by Christopher Evans). There was no name of sender. Christmas day, December 25, 2018, our daughter (we haven't see her for over 10 months) texted us that she had sent it. She said there was supposed to be a note in it. It was ordered by Jane or Donald Manack. The candy box was in a large manila envelope only and was crushed the candy was smashed and leaking al over. It was a sticky mess and had to be thrown out.Please replace this box of candy, have it packaged correctly and delivered by a Delivery Service that will handle it better. The first one was delivered by a white van with no name on it. Thank you.
Kenneth L. Austin
300 N Pinal Dr
Apache Junction, AZ 85120

I have tried repeatedly to obtain a refund for the Dining Room Curtains Farm House Decor by Ambesonne, Sunset in Dark Pine Forest Autumn Foggy Scene with Sunbeams Trunks Shadow, Sold by: Pinklim $69.99 Many promises of the issue being resolved, and my request was made. I am very disappointed. Please refund me since the curtains are returned over two month.

I made a purchase on Dec. 7, 2018 for 2 Boenfu wire cutters with a total purchase price of 13,98, When I tried to order, my debit card was not accepted as you said it was an invalid number. After a few hours of haggling with you, you said on a phone conversation said you would give me a gift card. I never received that $10.00 gift card.
I got an e-statement for $18,96, yet my order was for $13.96. I do not understand the $4.98 additional charge. My problem is why my gift card was not issued. I am demanding that this $10,00 gift card be applied to the balance. Since my order was for $13.98, with that $10.00 gift card, my actual balance would be $3.98. THAT IS ALL I WILL PAY!!!
Since you people are giving me such a difficult time with my initial order with you, I WILL NEVER ORDER FROM YOU AGAIN. Please reply to jim.n.norma2012@gmail.com. (By the way, my debit card IS valid, as I have had it for quite a while!

I have always had EXCELLENT customer service experiences with Amazon, until today.
I received a Fire TV stick from my mother for Christmas, ordered from my Amazon wish list. Unfortunately, when I went to connect it, I discovered that I do not have the necessary HDMI port on my TV.
I went on Amazon's chat to find out the return policy, and I was told that, if I return it, they will only credit the original purchaser! I don't want to hurt my mother's feelings about the gift (not to mention that she lives hours away from me, so I can't easily get it to her to send back to Amaxon) and I've never run into a policy like this with any other retailer. I'm a Prime member and also have a seller account with Amazon, so I'm both surprised and disappointed.

i bought 2 items from you and got hacked for over 14000 dollars.I thought you people were secured.I called because i didnt get my order.They told me that i had 2 items pending.1 wath for over 13000 dollars and one iphone for over 1000 dollars.I did not order this and i dont have that kind of money.your custer service agent said i was hacked and he tried to sell me a private ip add. for 2800 dollars i said no then it was 299.00 for him to fix it.this is a scam your site should be secured.Im so mad at you people that i might call the FBI.I will never buy from you people again.it make you people scam artist

i bought 2 items from you and got hacked for over 14000 dollars.I thought you people were secured.I called because i didnt get my order.They told me that i had 2 items pending.1 wath for over 13000 dollars and one iphone for over 1000 dollars.I did not order this and i dont have that kind of money.your custer service agent said i was hacked and he tried to sell me a private ip add. for 2800 dollars i said no then it was 299.00 for him to fix it.this is a scam your site should be secured.Im so mad at you people that i might call the FBI.I will never buy from you people again.it make you people scam artist

Recent delivers have not been packed well, and pieces have arrived loose and/or broken. Packages not up to the standards I have had in the past!!!

On December 19, 2018, I received notification that my Debit Card was used to purchase items through Amazon. And, as of today, this order (for 2 items) appears to be going out. Please be advised that I have cancelled my card however, I find it very disturbing that this was allowed without verifying the address for the card. My bank, Huntington Bank, is investigating this as above, I reported this to be fraud activity. I would appreciate better security and, want to know how to cancel the fraudulent order that was allowed to go through. You can contact me at 317-373-1203 any time today. Please know this is not a joke and I am pissed that this was allowed. I would like to know what address was used to verify my card. Thank you. Jeana K. Woodard

I placed an order on 4 December 2018 for an item for my child for Christmas. The item was over $200.00. A significant amount for me. The item was scheduled to be delivered between the 13th and the 19th. I was never supplied a tracking number. So I called on the 13th to check the satus. Now on the 19th 7 phone calls later hours of on hold and 3 emails from supervisors, still no item. They will not cancel it, now will the lift the credit authorization on my card. DO NOT TRUST AMAZON. They have no remorse nor do they care. I will file against them with my bank. They did not even file the release as stated.


I'm a 75 year old widow,just recently I called Amazon when i couldn't log on.they said my password was wrong,even though I knew it wasn't,I had just paid purchases,but instead of being able too change my password,the lady closed my account,and said I needed to open a new account.So the next morning,I got 5 emails from Amazon with 5 different numbers to use to open a new account.Please help.Thank you Marietta Stanley 228 Demorest Rd. Columbus, Ohio 43204-1282 tinksissy@aol.com

I ordered a monster brush grill brush and when it came in the mail it was broke in half. The cardboard wrapper that goes around it was ripped off and thrown in the box. The box was huge so no way it didn't have enough room in the box. There was a sticker that said inspected. That made me chuckle. Very disappointed as it was a Christmas gift. Would like a refund please or send a new one.
Thank you Staci Sullivan
715-828-6743
7393 124th street
Chippewa Falls WI 54729


We placed our order on November 18, 2018 we received part of the order. When we contacted the seller they said that we received everything according to their description:Description
CompR takes flexibility to another level with a single pair of stout, push-button wire terminals featuring a convenient impedance-selector slider for easily changing the dual-voice-coil impedance (2/8 Ohms or 1/4 Ohms, depending upon model). No additional wiring is needed for switching between series or parallel configurations.
Besides convenience, CompR delivers the deepest musical bass and is made to work perfectly with any mono amplifiers. The motor structure itself is a mechanical marvel, utilizing a large-diameter, progressive-roll spider for increased linearity and better sound with high-strength Spiralead tinsel leads woven through for maximum transfer of signal.
Features:
Kicker 43CWR124 12" 1000 Watt Dual Voice Coil 4-Ohm Car Stereo Subwoofer
Power Handling :
Peak : 1000 watts
RMS : 500 watts
Size : 12"
Best subwoofer in its class
Stamped Steel Basket
Spring-loaded Push Terminals
Dual 4-Ohm high-temperature voice coils
Double Stacked Magnet
Top-mount depth : 5-3/4"
Cutout diameter : 11"
Min Sealed Box Vol : 1.0 cu. ft.
Max Sealed Box Vol : 2.0 cu. ft.
Min Vented Box Vol : 1.75 cu. ft.
Max Vented Box Vol : 2.25 cu. ft.
Frequency Response : 25 - 500Hz
Sensitivity : 86.9 dB
Subwoofer Design : Round / Circle
Rockford Fosgate Prime R500X1D 500 Watt RMS Mono Block Class D Car Amplifier
12dB/octave Butterworth crossover
RCA pass-thru outputs
On-board Punch EQ with +18dB boost @ 45Hz.
High level inputs
Remote PLC (Punch Level Control)
0°/180° Phase Switch
Real time output and power supply thermal sensing
Cast aluminum heatsink
4 Gauge power/ground connectors
MOSFET power supply
Over current protection
Short circuit protection
Muted turn on
1 – 17’ High Grade Twisted Pair of 100% Copper RCA Cable
___________________________
We have only received the speaker and nothing else.
We have been in contact well we have contacted the seller with limited response from them other than they are contacting the warehouse. This was last week that they gave us this response, I have been sending them messages directly with no response. They took my money but will not give me the product I paid for and this is a Christmas gift. And now if you look at the product on line it says its currently out of stock in which it was not at the time of my purchase. Here is the link: Kicker CompR 12inch Car Speaker (CWR12) - Black - New, Non-Retail Packaging https://www.amazon.com/dp/B01HTAUJ3Q/ref=cm_sw_r_sms_c_api_i_PhugCb7HK977N

place order #112-7155711-3881031 order was delivery to wrong address. Deliver claimed he gave package to resident at my home .No one
was home. they claim the package was given to the wrong person because the driver was very busy no apology gift might not arrive before
xmas said I wanted to file a complaint was told by spokesperson that he had done the needful thing what ever that mean I never had a
problem with amazon delivery if I cannot order direct from amazon I will not order

my last order for 5 # of Rutland safety-T-flue chimney cleaner was so hard not a power like all the others I had to break it into chunks to use it . please check into the problem, thank you . the product does a great job, just should be powdery not a hard lump. it is still doing the job just a pain smashing it up.

I received a delivery of two packages from Amazon and the packages were left on the street by my mail box , I can't believe that you pay worthless , lazy people to represent your business . After my neighbor informed my that the packages were left out by my mail box he informed me that they did the same thing to him when they delivered him packages the other day . I watch all the news about PORCH PIRATES stealing packages off peoples porches , and your drivers just leave the packages on the curb , if my neighbor had not come and told me about the delivery I'm sure that they would have been stolen . I can't believe that your company has gotten so big that you can't give your customers the service they deserve . I'll be contacting my local new agencies and let them know about your poor customer service !!!!!!

I would like to say that I think free shipping is great!! However, during the Holiday season the items ordered need to be in at least a plastic bag that you can't see through!! I ordered a gift for my Husband that was supposed to be a surprise and the surprise was on me! It was sitting on my doorstep in the original box it came in for everyone to see, including my husband!! Needless to say, no surprise here and for safety reasons as well, the contents of the deliveries should not be for all to see!!

I purchased a pair of Converse Low TOP Optical White shoes from Greater Shoes. I did a search for womens white converse and this site came up. I seen they had size 7 so I ordered. When I received them they were for a man not a women. I didn't see anywhere in the description they were mens. I requested to return, I had to buy the return label and on top of that I was penalized with a restocking fee. I paid $57.93 and was only refunded $46.00.
Thanks,
Lela

There was a total mixup with shipping of my handicap ramp and it actually was forwarded to the wrong carrier. When finally redirected to USPS the tracking said it was delivered but it was not.
I still don't have my product but you have my payment. My package is now 6 days overdue.
It was either delivered to the wrong house, or not delivered at all and the USPS is trying to avoid embarrassment at their inability to do their job.

Assistance::: ex: my grand-daughter asked a spiral curling iron for xmas....I asked which one is it so grandma would be able to.find it. Description was no help,,,neither color:not brand.
Ex: if the i items has an identification number. It would be another point for search... so I have up, unable to find which one she wanted ..so now i.have to go to target with her shopping for that item...
561-744-7150
I even paste and copy it showed me 289 items.in your site...!!!!!

On 12/10/2018, I attempted to play WTG Golf by topgolf on my Fire HD 8 7th generation which I purchase form Amazon on August 22, 2017. The only option I was giving was to download new version of the game, which I did. After download completed, I sign back in uses the same information used on the previous version. All my coins, credits, clubs were gone. These items cost a lot of money. I what to be reimbursed for my lost of 400 dollars. I called amazon complaint department 1 888 280 4331 and spoke with one of your representative who couldn't speak English. I ask to speak to a supervisor. She put me on hold and never return. This was on 12/10/2018 at approx. 6:50PM. Amazon is going to lose a lot of business your representative can not communicate.

Delivered today Your package was delivered. It was handed directly to a resident. This statement is not true! The package was left on porch. No notification of delivery. I did find the package luckley, later on. please inform delivery to ring bell, knock on door. Tracking ID TBA530766258000

I am paying for amazon prime. They I are deducting $14.94 out of my account every month.I have not been able to use the account because they say I don't have a account. Could you please fix this. Thank you
Nancy Gorell

I am sending this complaint because I ordered the book Better Late Than Ever #113-1467939-1375429 which was to be delivered on Friday December 8, 2018 and there was attempt to deliver by the Postal service on Saturday December 9, 2018 and could not get into the building. The package was being delivered to my job MBAF CPAs, LLC C/O Judy Banks 440 Park Avenue South 3rd Floor New York, NY 10016. I am have the item refunded to me account because I spoke with Shonnon M. on Saturday who assured me that she contact on Monday and I have not heard from her. I spoke another associate this morning who told the he I did not give the information no supervisor is going to help me so I hung on that person. I also with another person and requested the supervisor. Please that I am prime member and some of your customer employees need to trained to deal with clients.

My account has been stolen and I’m trying to report it. I can’t even get the customer service person to understand a single thing that I say and I can’t get them to transfer me to someone else that can understand me.

I had ordered a pair of boots from amazon. There was a problem with my transaction and so I called twice because I wanted to make sure the problem was settled. Both times I called both representatives specifically stated that my transaction went through and the item was already shipped. I had them repeat it to make sure what I heard was correct. I then also stated it to make sure I heard right, and they said I was right. It was suppose to come this week but didn't. I called again today to find out my order has not yet been sent, but had been canceled. I now had to reorder and will not arrive in time for Christmas break. This is very poor customer service. You do not tell a customer false information. When a customer gets told not to worry about their package, because it is on its way, to find out days later when I call about it that not only is it not on its way, its been canceled. Poor service. Then I don't even get help to get the package here on time, I have to go through the process and rebuy the order and now have to wait until I come back from break to receive the product I've been waiting three weeks for. That's just terrible. This is also not my only problem with Amazon. Every time I have ordered products from you guys, there has been problems with lost packages, forgetting to mail product, etc. Terrible. Just terrible.

Dear Sir or Madam,
On the 15/12/17 a friend purchased a Fitbit on my behalf from your Amazon Spain branch.In September of this year the strap fell apart.It was sent back.To this day we have heard nothing from the complaints dept in Spain.It had a 12 month warranty with prepaid return.
My friend sent an email and was told to" call "the complaints dept.This is only available by mobile phone on a high tariff call rate.Unacceptable lack of customer service and my husband is still without his fitbit.
Kindly advise on a suitable course of action.
Yours faithfully
Debra Winston.

I paid for release-day shipping for Super Smash Bros. Ultimate and it came out yesterday and it's still delayed after 30+ hours without any other updates. What is going on?!?!?!?

I have been trying to correct my email address for over 6 months. Each time I am on hold tranfered and treated rudely. You have my email as lorharman64@rossmedical.com it should be harmanlori42@ gmail.com. seriously how hard can it be to fix this. I also have 2 packages 2 return which I cant due to this mess. I had planned to do all my xmas shopping this weekend. Through amazon. So far every time I call i have not got one person who can speak english. I have been a prime member for years and this point I am disgusted with the way I have been treated. I would lile a refund for my returns which by the way I cannot return due to the wrong email. My telephone number is 8106247325 and harmanlorir2@gmail.com.

A total mess, the package has been expected, was "out for delivery", the Amazon Customer Service in the Philippines have been talking, but not listening, I was given a repeated explanations over and over again, I had been told there is still time until the 11-th, however, the main issue has been the "out fore delivery
status, I have wasted a lot of time watching out for it, total incompetence, lack of responsibility, a "very happy" to: by the customer service, happy to cancel the Prime, OK, I went for it, five different stories in one problem, chaos, automated customer personnel, incorrect info over and over again, useless, this has been my last Amazon and ONTRACK business deal, tha's it, I have had it. good by.

My complaint is with your delivery service. We are an apartment community. The Drivers are bringing the packages directly to the leasing office and not attempting to deliver them to the apartments. This is not acceptable. We do not take the packages at the office unless all delivery attempts have been made. This needs to be corrected asap. They are also just dropping of packages that belong to the condinium community next door. Feel free to contact us if you have any questions 734-930-0040 Val Scofield

your delivery sucks. Every time I have had a package come though amazon delivery, and I do mean EVERY time, it is late. If I order something and it is promised to me at a certain day and time, then I expect it to be there. I pay for my products to be here ON TIME. it is absolutely ridiculous that your company cannot get a handle on getting things where they need to be. Everyone I have talked to about this says the same thing. If you plan to expand and have a growing business with the delivery, being up there with FEDEX and UPS then learn to get packages on time. After this Christmas I will no longer be ordering anything from amazon due to all the issues I have had.

I just received a $100.00 Bill in Payment of Services. Some teenager from Brunswick purchase counterfeit money from Amazon. This teenager will likely go to jail and I am out $100.00. THIS IS AN EMERGENCY! I will wait 24 hours before I contact the media. The $100.00 is of no issue but ruining peoples' live is. You may call me at 207-318-7568 to tell me what you are going to do. kevink@promptooil.com I buy almost everything I can from Amazon Smile but that may change based on how you react. Kevin King


What the hell! My last tow orders, "got lost." It's only close to Christmas and you F'ck up a simple order? Why should I trust you to deliver anything on time? Maybe EBay is more efficient!

I was informed that my purchase of a PANASONIC ELECTRIC RAZOR , WOULD NOT BE SHIPPED TO AN ADDRESS IN ISRAEL. WHY? IS ISRAEL BEING BOYCOTTED BY AMAZON ?

I would give it less than 1 if I could. Amazon debits your account automatically for prime even when you have auto pay turned off. They debit my account for $119 without my permission and when I cancelled the said my money will not be back into my account until June 4, 2019. They made my account $0.00, I had my bank on the phone, he said if they would cancel original payment It would go back on my account instantly but Amazon said they can't do it, it is just to draw interest off my money. Why keep paying for horrible service, I have had packages by post office never make it, the logistic team ran out of time so package was put off till next day and same thing happened. Why pay for prime when the shipping is crazy and they take your money even if you have cancelled auto pay. Customers who are experiencing same thing as me need to do a class action law suit to show these big companies that we are tired of the crap. Audible has one. Sad just sad a company would take money the way they are!!!!! I been a prime member for 4 years and each year it gets worse.

On 5/21/ I was to receive an order from Amazon. Being a prime member I counted on 2 day delivery. At 5:31 pm the USPS carrier stated that the door was blocked and could not deliver. I was standing at the door at that time and nobody vame to the door. WEhy do I have prime membership if the USPS lies and will not deliver package. Maybe I should cancel mu membership

The customer service rep hung up on my when I tried to file a complaint against the drivers. He was very rude and unhelpful prior to hanging up on me.

I had two credit cards on file with amazon come to find out they were double charging me taking money out of both cards for the same bill they told me I would receive my money in 3 to 5 days that was a lie I have an email from them saying that my refund was 67 dollars and some cents will I got 41.00 than I called them and they told me the rest of it was to be put on by Monday that was a lie just called them and had to argue with them now the rest of it is suppose to be on by 3 to 5 days again . I live on SSA and need what money I have . They did not offer to pay the 26 % my card charged me and the over limit charges . If this is the way Amazon does the older people than someone should do some thing .

Order # 113-5743715-1802606 This order was returned from the Severna Park United Title location at 572E Ritchie Hwy. The driver Brian Longley has stated that he logged this return order in on May 6th. The item was a Beyond Proper Skirt for $69.50. Please credit my account for the $69.50 as it appears that you have lost my return. Please contact me to confirm receipt of this message and the return to my account of the $69.50. Thank you Ronita Evans

Delivery today was made to the round newspaper hole, under the mailbox. Rolled up and stuffed inside. I'm surprised I even noticed it? Lately the deliveries from Amazon, and made by UPS, Fedex, Amazon(Prime), can't seem to find my front porch? Sometimes they find the front porch and they set the items directly in front of my storm door, making it impossible to open the door without knocking the packages over.
The delivery today was an aluminum start up capacitor for an a/c unit. To begin with it was packaged in a small bubble pack shipper without any other protection. So the item is severly dented, and I may have to return it. I'm not sure about the return. It may be useable? I have to investigate further.

Horrible Customer Service. If I could give Amazon a big fat zero, I would. Worst thing is I'm a loyal Prime member needing help to fix an Amazon rep screw up and no one cares to help me.I filed an escalated customer complaint & was promised an answer in 1-3 business days. They lied-no one ever called as promised or sent an email with the outcome. All the reps who have handled my account in the last 3 months should be fired!!!


Good Evening,
My name is Michelle K. Patterson. I am a Prime Member. On Monday, I placed an order for 30 books, in which I am the Author of; titled "Closer."
On Monday, April 29th, the Customer Service Agent informed me that I would receive the books within 2 days.
I asked the agent to please confirm the information for sure, because I saw an email that confirmed 5 days or more. The Customer Agent assured me that he made the necessary correction and update, and as a prime member I would definitely have them by May 2nd. I confirmed a third time, "Despite the quantity of (30) books, will it still arrive before Saturday for a special event-book signing?" He responded, "Yes".
Today, I contacted your Customer Service line, because the books still hadn't arrived. I received very rude and poor service, the young lady (Rashik) was very unprofessional. So, I called back again, and I was fortunate to speak with an agent who genuinely showed concern about my inquiry. I am thankful for that. I was informed that there wasn't anything that they could do to adjust the order. In fact, they would not transfer me to a supervisor. She initially said she was a Supervisor, than revoked her comment. Then, I was placed on hold.
Here's the situation: I have a deadline and my first book signing on Saturday, May 05, 2019. Is there anything your someone can do to help me? I realize that occasionally, the wrong information is given to customers. Unfortunately, that doesn't help with my situation/ or the inconvenience I've been caused. Is there anything that can be done? I'm attaching my phone number as well: 872-214-3455
Thank You,
Michelle K. Patterson

Re:
ORDER PLACED
April 26, 2019
ORDER NUMBER
111-8429322-9344200
Received partial order today of 4 chairs for this set. The glass table was dropped by the FED EX delivery driver and this table is being returned to Cymax. When I opened the box of chairs I noticed they were not finished on the back side. I made several calls to Amazon personnel, spoke with 2 managers and once I explained the situation to one of the reps I was told "LISTEN, THIS IS THE WAY THIS WORKS...…" I realize that Cymax as an outside vendor shipped this set, but I received no support from your personnel on the phone. I spend thousands of dollars with Amazon, check my account. But, after this instance I will buy elsewhere. I am working with Cymax now to get everything returned and credited to my account as I will purchase another set tonight locally. Amazon has lost an old an valuable customer, shame on you! You are very big, but remember it was a lot of little customers like me that made you into the huge company you are today.


My order no113-299 1813-9692260 When it arrived I had no invoice and only one of the two things I ordered was in a UPS box that seemed to have been re taped. This is not what I expected. My phone is 214-277-9062 please help.

I purchased a motherboard on Amazon last week the board was bad so I sent it back for RMA they sent me a new board and the new board was bad as well but now it destroyed my video card and my CPU, The CPU was readily available so I purchased another one from Amazon however the Video card is no longer sold by amazon so I feel there product damaged my items that I did purchase from Amazon to begin with, I feel that Amazon is liable to replace the 2 items that were damaged by the new motherboard, I have been on the line now for over 2 hours talking to 4 different people about this and they all say they agree with me that you should replace the items that were damaged by the new motherboard but they dont have the authority to do so. However now after the 5 person is on the line they are willing to cover the CPU because they agree this was something that should not have happened. I own a computer company {Reality Bytes LLC.} and have been purchasing most of my products on New Egg I am trying to start buying all my products from Amazon because I already do all of my personal shopping hear. however after my experience so far I am wondering if I am making a bad decisions, If you look at my account you will see for my own personal purchases I buy a lot from amazon.
I am looking for some kind of compensation for the Video card that was damaged from the new mother board I purchased last week The video card was purchased from Amazon - Ordered on April 23, 2019 Order# 113-2848028-2815452, Your company already refunded the amount of the CPU Processor stating that they understand it was damaged by the motherboard. I am looking for the same consideration for the damaged Video Card. I can be reached at 239-900-6100

getting very tired of ordering somthing from and finding out after the fact it is coming from china. which takes 6 weeks to arrive unacceptable there should be something on you sit that says where order is being mail from. before you order. tired of ordering and finding out it is coming from china. I can,t always wait 6 weeks for something very poor

First they didn't deliver a package then I called and passed me to a non english speaking person.
I still haven't found out what happened to the package.
You need better comunication lines to the customer.
Fedex and UPS play this game.
Dan G.

WHAT IS YOUR COUSTER CAIIR NUMBER I CANT REACH YOUR ALL NO IS NOT REACH

On April 19th, 2019 a Prime delivery van driver ran through two stop signs after coming out of the Bucky's gas station @ Highway 50 and Interstate 80, and drove south on highway 50 at a high rate of speed. Was driving using two elbows as she was ranting and raving with her hands while talking on the cell phone. Happened between 3:50 p.m. and 4:00 p.m. License number of the van was: State of Nebraska WAU 185. This driver is going to cause a major accident with fatalities if her driving habits continue in this manner. Also think it is against federal and state laws to be driving and talking on the cell phone, Thank you for providing a way to monitor you fleet of vehicles safely.

I ordered marine white paint and it was delivered yesterday dripping with paint all over delivery box, all ov er my hands and what a mess on my counter

My order was suppose he delivered on Tuesday April 23 I live i n a townhouse I was told it was left in mail room which there is none.total cost $20.53 Timesless Frame sold by Amazon Services . It had to be delivered to wrong address .Who do I see about refund please advise.
Plus you don't have a good service for returns of missing items bought thru you.

One of your delivery men was delivering a package across the street from my house on Highland here in Oakland California around 10.30a.m. I was outside smoking a cigarette and talking on my phone. He proceeded to ask me what my problem was, I informed him I live here, and I was not watching him. He kept asking me what was my problem. To make a long story short he called me a Bitch as he was leaving in his personal car. I could not believe it, but it happened. Just thought you would like to know.

I have been trying to order a wood smoker smoker for nearly THREE weeks and nothing has happened I ordered a large wood cutting board that says it was damaged in shipping. I have used customer service and no results. Can you ship my items or not??? I am very frustrated and disappointed with your lack of communication and service. Why you have vast resources and a great reputation but for some reason I do not matter very angry and disappointed.

I was supposed to get a order on Thursday April 26, 2019. When I bought the item on April 25, 2019 it said if I bought it in the next 7 plus hours it would be delivered the next day. When I checked on the order it said it was out for delivery. The map showed that the order was 6 blocks form my house. The next time I checked it was back at Amazon's delivery services center. Then I get this message: (
Now expected April 26 - May 1
We're sorry your package is late
We're working to get your package back on track, and we'll let you know when your package is out for delivery.
Please come back Thursday if you still don't have it and we'll help you out.
Was expected Thursday, April 25)
This has been the second time in the last 6 months that this has happened and I pay for Amazon prime.
I am really starting to think I should just pay a little extra money and buy my stuff from Walmart, Menards, Home Depot, Kohls, Target ect.

I was disconnected twice when I called your Customer Service Line. The purpose of my call was to speak to a manger regarding the poor customer service I received regarding an order I placed on 4/23 for brake pads and rotors. This item was advertised as being the last one left and stated "Hurry UP and order", which I did. My account was charged the full amount of the order. Then I received an email saying we will let you know when we have a shipping date, I waited two days, still no shipping date, I called to see if you could either express deliver the order or cancel. I was told you could do neither and that I had to wait until next Friday to receive the package. This is no use to me. I have someone to do the breaks this weekend. I spoke with supervisor to cancel the order (my second request) she told me no, she could not cancel. I explained to her you took my cash knowing the item was not in stock. And, I am now not able to cancel and buy elsewhere!! Had I known the item was not in stock, I would not have placed the order. Your website, misrepresented this item as being in stock and it wasn't. I would appreciate a phone call tomorrow to rectify this issue.
Sincerely,
Maureen Walsh 857-499-6024

Purchased a $199.00 Automotive powered buffer kit.
Product arrived at USPS and rejected due to a liquid chemical spill covering the shipping boxes.
I am out $199.00 and Amazon stated that 3-5 days before any action would be provided.
Understand I spent time working with 3 different CS who provided no corrective action. Emails and pictures issued to cs-reply@amazon.com.
Amazon response and support from
A Customet Support was not acceptable by my standards.

I'm a Prime member. I attempted to watch the movie "A Father's Nightmare" today, 25 April 2019. I only wanted to RENT the movie, NOT buy the movie. The rental price is $3.99. I pressed the RENT block. The following screen which displayed BUY the movie. I did not want to buy the movie. The movie barely started - less than few seconds. I cannot cancel this order because I went past the time "allowed" to cancel. You are telling me that I have to pay $3.99 for a movie I did not watch. I don't think that a FEW seconds of nothing costs $3.99.
I enjoy the convenience of Amazon, but sometimes you appear a little SHADY!
Refund my $3.99 or I will cancel my 12 year Amazon subscription! I enjoy the lower purchase price on some items, but I find many items cheaper at/or online from the actual seller.
Not that you care, but you may well be losing a VERY GOOD CUSTOMER

On 4/25/19 we were walking our dog in a residential area where there are no sidewalks an amazon driver we went speeding by narrowly missing my wife an me. When I yelled slow down the driver, who was not looking at the road but was reading her rabbit (GPS), stopped and said she was tired of being harassed by the people in the neighborhood. She claimed she was calling the police. I told her to call them I would love to explain to them how she wasn't looking at the road was going quite fast and almost hit me. She said he dispatcher was on the phone with the police and she had to côntinue her rout. I called the police. She lied. Incident took place in Fairview Park Oh on Rockport ave zip 44126 incident happened at about 11:30 am chevrolet express van license OH #PJY2869 amazon inpac number 36. Very poor an dangerous agent to have for amazon.

I ordered a laptop on Amazon on Monday April 22, 2019. I chose 2 day shipping. I got order conformation shortly after with a Wednesday April 24, 2019 arrival. Everything went downhill from there. The order # 112-9537250-1038622. I waited all day for the shipping conformation. I emailed first and was told in that email that you had a manual review process to ensure the card was the right card to charge the payment. This was to take 12 hours. I also called customer service and they said they would escalate the order but I still had no ship conformation after the 12 hours. I emailed again and was told that it takes 1-2 business days to process this review. The order was still not processed at that time. I have called customer service on at least 7 times and no resolution. Each time I was to l d it would take a few hours. And I have waited and waited after each call and it was 8 hours one time 12 hours one time constantly waiting with no resolution The l last time was 5:55 this morning and was told that should be resolved and given ship conformation within 3 hours. That is fast approaching and I have my doubts that it will happen. I told the rep that if the order was not finalized I will be canceling. So there it is . At 9am central time this is what I will do. This has been that's worse experience I have ever had and I may never o order from Amazon again.

you lost my business due to closing my account twice in a month and making me talk too people whom can barley talk English, I think you better have a manager contact me, and if I want to buy something i'll buy it, I really don't like being solicited when there is a problem "the balls in your court"
I will sign in on any computer as long as the e-mail and password are correct! get it
gary 303-973-7704

Regarding order # 112-3002841-4443464:
Badoit water case.
Estimated delivery was, you said: 4/15/19 to 4/18/19.
On 4/21/19, I inquired online. Your pro-forma apology declared, "Sorry, your delivery is delayed. It is now due 4/22/19."
On 4/23/19 the message still read, "Sorry...."
Today, the message read, "Sorry, it will come today."
I did not.
What the hell is going on?
I want an explanation and a FIRM date.
-NRK
4/24/19

My credit card has been charged for US Dollar 14.95 on 29.01.2019 against Audible US without my consent and without using any of the content of Audible US after expiry of the Trial period.

Ordered a glass jar which contained a product called yeast plus made by Twin Labs. Package arrived today and the glass jar was smashed and broken into pieces with contents spilled all over the inside of package. I ordered this through Amazon and would like to have the order refilled by Amazon.

I AM ABSOLUTELY LIVID! I HAD ACCIDENTALLY HIT THE WRONG SHIPPING BUTTON A MONTH AGO AND WAS ENROLLED IN AMAZON PRIME. I IMMEDIATELY PUT IN TO CANCEL IT AT THE END OF MY ORDER. IT EXPIRED TODAY, 4-20-19. I HAPPENED TO NOTICE THAT YOU GIVE PEOPLE WITH AN EBT CARD OR MEDICAID A 50% DISCOUNT OFF PRIME!!!!!!!!!!! WHO THE HELL DO YOU THINK PAYS FOR "THOSE" PEOPLE TO HAVE THEIR "FREE" FOOD CARDS AND MOSTLY "FREE" HEALTHCARE?????? THE TAX PAYERS DO, AS YOU WELL KNOW!!! I WOULD HAVE TO PAY $155.88 A YEAR WHILE "THESE PEOPLE," MOST OF THEM HAVE MORE MONEY AND "THINGS" THAN I DO, GET A HUGE DISCOUNT. AS SOON AS I RECEIVE MY LAST ITEM I ORDERED TOMORROW, AND AS SOON AS I PAY OFF YOUR BILL, I WILL CANCEL MY ACCOUNT. I KNOW YOU AND BEZOS COULD CARE LESS. AND ACTUALLY, YOU'RE NOT AS CHEAP AS PEOPLE THINK. I HAVE ORDERED MANY BOOKS, DVD'S, ETC. FROM BARNES AND NOBLE AT A MUCH CHEAPER PRICE THAN YOURS. AND ALL MEMBERS ALWAYS GET FREE SHIPPING!! YOUR COMPANY AND YOUR BIG BOSS ARE DISGUSTING. I REALLY ENJOY LISTENING TO ALL THE EMPLOYEES AT WHOLE FOODS THAT DESPISE YOUR COMPANY, BUT UNFORTUNATELY NEED THEIR JOB UNTIL SOMETHING "BETTER" COMES ALONG FOR THEM. I WILL BE VERY INTERESTED TO SEE IF ANYONE RESPONDS TO MY COMPLAINT. BY THE WAY, I LIVE IN CALIFORNIA AND IN THIS STATE "FREEBIES" IS CALLED MED-ICAL. THE REST OF THE UNITED STATES IT IS CALLED MEDICAID. I WORKED IN THE HEALTHCARE INDUSTRY ALL MY LIFE AND I WOULD SEE THESE OH-SO-POOR PEOPLE COME IN WITH THEIR MEDICAL CARD FOR THEIR RX'S, WHILE WEARING "REAL" DIAMOND JEWELRY AND THEN GO OUT TO DRIVE AWAY IN THEIR LINCOLN'S AND CADDIES. AND THAT WAS 35 YEARS AGO. IT IS SO MUCH WORSE NOW. I AM SICK OF PAYING FOR EVERYONE ELSE, AND I WILL NOT SUPPORT YOUR COMPANY OR ANY OTHER THAT TAKES ADVANTAGE OF HARD WORKING, TAXPAYING CITIZENS. AND BY THE WAY, "LEGAL CITIZENS'!!!!!!!!!!!!!!

Ordered Twin Labs Yeast Plus several days ago. Package arrived today in a large padded mailing envelope with bubble wrap around inside glass container. The glass container was smashed with broken glass everywhere and the contents were spilled out and unusable due to contamination of glass pieces, etc.

Came home after work today to an Amazon van on my street - not unusual - what was unusual and inexcusable was the driver who exited the van leaving the door wide open and "music" with filty language blasting as he sauntered up to my neighbor's house to deliver a package. We have small children near - not to mention the offense to anyone else. Not a good representation for Amazon, to say the least. If this guy doesn't know, train him, if he does and doesn't care, then relieve him and get someone who makes you look good. What I witnessed today...shoddy.
Teresa

My son 15 used a MasterCard gift card in Dec.2018 . He bought something spend the whole amount of money. Cool everything is fine at this point. Then in April 2019 he bought 2- $ 100.00 Amazon cards with his first paycheck put the money on his account (865 216-8983).
Adam Anthony Moffett. . Which if his account needed to be verified it should have not taken his 2 new amazon cards on it. Right makes sense to me. Now he has 2- $100 Amazon cards on an account which needs to be verified for some dumb reason with a gift card he used 3 months ago.WHO KEEPS GIFT CARDS AFTER YOU USE THEM.
So now I’ve call 3 times talk to countless people since we can’t verify the original gift card (MasterCard) number there’s nothing they can do . There has to be something. This is wrong. I will never buy another amazon gift card again. This is just stealing.. need help

I made an online order on 18th of April 2019 and selected same day delivery option. I didn’t receive anything until midnight and I called customer service number. I talked with a lady and she mentioned me to golf on 10-15 minutes on call to direct me the relevent personel but I listened Classic music for 1 hour. I called that lady again and she told me to call my bank for approving the purchase. No one from Amazon informed me about this in advance. I called my bank and they told me that there is no problem from their side. I called again Amazon customer service and this time talked with a man. He told me to send a fax to verify my credit card. Shortly I would by a BlackBerry for my wife as a surprise gift with same day delivery option but couldn’t manage this because of the unnecessary procedures of personel of a world famous company Amazon. I was hold on and talked with cell phone at midnight for at least two hours and now I am wondering my cellphone bill. As result I quitted my purchase from Amazon and I will never try again. I will tell my awful experience to all my friends. I am living in USA and have valid credit card but couldn’t manage to buy a phone from Amazon. I advise you to check the procedures and quality and customer service of the company. As I mentioned I will never buy anything from Amazon anymore.

I ordered two items. I needed the items on April the 19th, that is why I ordered these to be delivered specifically on this date. Now your system is showing a week out on one and a day out on the other which upsets me.

I signed up on one of the surveys addressed from Amazon thinking that you are a reputable company and no harm would happen. The survey was from Natures Cure CBD's. I know there was some fine print that I neglected to read but here is the story.
They have charged me $95.10 5 times in less than 30 days. That is $475.00
3/21 $95.10
3/22 $95.10
4/7 $95.10
4/8 $95.10
4/10 $95.10
They are to send 1 bottle a month per their small print and yet here I have been hit five times in less than 3 weeks. I received the initial order that I paid only the shipping on and 1 more box that I have sent back to them, and I do have a tracking number. They say I have received the product, but that is not true. What recourse do I have?
These people are scammers and yet you allow them to run on your platform. I have been able to get two charges refunded but granted, it is not back in my account yet. I would ask for your help in resolving this. I know that I am not the only person this is happening to but by you letting them continue using your name I feel that you are condoning this. I want to trust Amazon but at this time I would need some form of resolution to this problem.
I can be reached by email at smobley@web-access.net or by phone at 325-348-3771. I hope that I do not just get a canned response. I like shopping with you but I will stop just for my own security.
Thank you for your help,
Shirley

I have a gift card given me by th foundation where I am employed. I seriously doubt it is invalid which is what your redemption site is telling me.
The number on my card its ASYT QKDSSH R6CHE. Between that message and the Capcha rejections, something is wrong with your site. Please tell me how to get this card onto my account.
Barbara Golding
bgolding@roadrunner.com

Trying to get my money refund on two birthday presents for my son
GREAT MEN OF MUSIC TCHAIKOVSKY and WAGNER. Major scratch on Tchaikovsky Piano Concerto, Record A Side B. Wagner biography look like somebody stepped on it. Wish for money back since it was a gift and it was damaged. Fuck your refunds, I'm not wasting my money on sending a damaged item but because the same problem will happen to the seller again. Trying to save them the pain.
GREAT MEN OF MUSIC - HAYDN - Some white goop or glue on one of the records. Heavy skips when played. Want my money returned.
Son already played it since it was part of his birthday present. Again stow your return policy, I'm not paying to have it sent back.
On my kindle page. There are three copies of the book SIBELIUS near top of the page. There are three copies, when there should have been one. This was due to some computer problem. Can you're idiot employees figure this out? Wish for a $43 refund on this.
I'm not beating around the bush on your refund policy. Refund my money or you will be losing a great long time costumer.
Mr. Christensen

I received a package yesterday from my mother in-law and it looks like the driver just threw the box into my bushes instead of putting the package by my door like he/she should have. the box was tore up and you could see inside of the package. I do not appreciate this and would have been extremely upset if it would have been something less durable being delivered!!


You may be big but you are loosing money with your stupid web site. I tried for 2 days to place an order. Even calling customer service your temp password does not work
I will never buy amazon.

Whenever I receive a package , the delivery driver NEVER rings the doorbell! This is very frustrating when I am home and we live in a community where there is a lot of theft. It takes one second to knock on the door or ring the doorbell.

Order #405-1644791-8490703
Placed on Monday, April 8, 2019
F2+GSM Fixed Wireless Phone by for Brighter Life (Grey)
Electronics
Sold by: Staunch
Fulfilled by Amazon
Rs.2,099.00
Item Subtotal: Rs.2,099.00
Shipping & Handling: Rs.0.00
Order Total: Rs.2,099.00
Payment Pending: Rs.2,099.00
This is the order details which was placed by us. The phone is not ok because the calls are not clear. When it is on the speaker then only we are able to communicate else the person on the other side is not able to hear.

I was supposed to receive my order today by 8 PM. It is now changed from a 2 day shipping to a 4 to 5 days shipping. I am not happy about this. Please do not offer me any apologies as I will not accept it. What I will accept is my item here in the 2 day shipping time frame!!!!

I currently have music being distributed on your website that needs to be taken down. I have repeatedly tried to call and get this taken care of with no success. Please give me the necessary instructions to have all music removed under my name. The company that process the order for this current distribution has closed with no intention of giving me access to the money made through the company, and will honor my request and remove music currently connect to their company I am upset that every time someone buys music off line the money goes to them. Please help in taking all this music down. Thank you
Please Help!!!
Natricia Bibbs
205-201-9082

I am an Officer at a Terrabeachside Condominiums at 6000 Collins on Miami Beach, Fl. We often have independent drivers gaining access without Securitys' permission. They wait outside the gate for someone to exit instead of using the call box to alert security. Once inside they leave the packages everywhere and anywhere. They often don't speak English and it is very hard to instruct them on the proper procedure. We would greatly appreciate it if there could be an instruction given to these drivers to dial 999 on the call box and once they are buzzed in to take all packages to the security office. Any help would be greatly appreciated. Thank you.

I am 72 year old male and live in the Four Seasons retirement community in Fort Mill SC. Today, April 10 at approximately 4:50 pm my wife and I was crossing a street in our community at a cross walk. Your service vehicle approached us from behind, ran thru a stop sign on Jade Street and came within a foot of running over us. The driver, a female driver was looking at her cell phone at the time and never saw us. When I yelled to get her attention she made no attempt to avoid us, continued on her course and thought the incident was funny. I only wish I could of caught up with her.

My husband bought me a house cleaning for my birthday. We were told the cleaning company would call the day before, they did not. When we called Amazon whom we purchased the house cleaning from they said to contact the company directly, we tried several times no response. We called back to Amazon they tried but didn't get a hold of the cleaning company, but told us they would be at our house between 11am-2pm, not to worry. 11:30 came I called Amazon again put my name on list for an Amazon team member to call. She called I asked if this company was coming or if I was wasting time waiting for them, she put me on hold. When she came back she said she just got off the phone with them and they should be at my house next. I believed her. I was wrong, she lied.( At the same time my husband was at work on the phone with another team member who told him they have been unable to get a hold of cleaning company.) I waited till 2pm thinking that the team member had talked to the company. Wasted a great day waiting on somebody that never showed and bold faced lied to by an Amazon team member, bad day in my book. Then out of curiosity I looked up the cleaning company that Amazon was selling sevice from, they are not a cleaning company in this state but in California. We live in New Orleans,LA. This morning I get up trying to forget my bad day and can't because Amazon has charged me $277.48 for a cleaning service I never received. as far as I'm concerned I will never buy another thing from Amazon they can't be trusted when team members lie, they are representing Amazon and Amazon can't be trusted.

3 out of 4 Amazon Prime packages have been delivered to the same wrong address 3 miles away. Called Amazon and they are appear to be unwilling to contact the contract company that delivers in the Atlanta neighborhood. The folks who received the package stopped the Prime truck and told them the package was delved to the wrong location. The driver told them to just toss the package in the garbage.
Amazon's attitude and unwillingness to resolve delivery problems is just unbelievable. Will shop elsewhere

paid extra money for 2 day shipping. still havent received item in almost 4 days now. what fucking gives? why did i have to pay extra money for faster shipping that didnt happen? makes sense right? waste my time and money. thank you
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