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Write for Us Amazon Complaints Continued... (Page 9)
743+ reviews added so far. Upset? Call Amazon corporate: 206-266-1000
I work at Camden Victory Park Apartments in Dallas, TX. At our apartments, we can not accept packages for residents as they are delivered to the door. The Amazon deliverer assigned to our building was informed of this, and we provided him with a map of the community, a key fob to get through gated entrances, and a cart to hold the packages. He seemed upset but we ensured him that once you get the hang of it, it is fairly simple to deliver the packages to residents' doors. Later in the day (Sunday, January 13th, 2019), it has come to our attention that instead of delivering the packages- he placed them unattended in the mail room. Below I have attached a picture of the number of packages that were left unattended in our mail room, which is located in our parking garage. If there is some way you can find out the identity of this deliverer and inform him of this we would greatly appreciate it.
Your vendor, Bulbhead, puller a classic bait and switch on me. I bought a cheap Bsvarian Edge knife sharpener on another site, and it did not work, so I thought that it was a knockoff.I looked on your site fora genuine one, a deluxe model for $29.99, and ordered it. What Bulbhead sent me did not look like the one pictured, but looked just like the cheap knockoff that I had.I sent it back. You should drop BulbHead as a vendor. They are not ethical.
Kindle PC registration very odd messages.
Said all shipping was free Regardless of amount of order. Was charged shipping order one Marvel Curtain set complete amount of order showed one set but two came double charged me then to send back was shipping charge to the hell with it I’m 69 I’m not ordering anything else from y’all. You take advantage of your customers I know a 25.00 order isn’t much but when you are on social security it’s a big deal to some. I’m just letting my family and friends know
Thank You
Elizabeth Carroll
727-457-5690
Ps don’t know how to do and image look it up
Ref. Order ID 114-0194086-8590609. Merchandise was received used bottle was not full.And the.Outside of Perfume bottle was dirty and sticky. Request a refund for this item since you donot accept returns on perfume. This was a late Christmas Present for my wife. Very disappointed with service.
ordered and received a sauder tv stand from you. my first mind set was to not accept the item. the carton was ripped open and then taped. pieces of the stand were broken and another piece was missing. had to contact sauder for new pieces. this is my first experience with amazon and I am not very happy. I feel the item ordered should be replaced at no charge to me.
To whom it may concern.
I was reading that you were not going to carry certain Items that Muslims do not want you to carry. I am sorry if that is true my friends and family are very much a fended by this. I am Christian myself. I would not ask or expect to have thing taken out of your inventory. If you are doing this for Muslims I will not buy from you again and as I said my family and friends felt the same. I was ask by them to write on there behalf. I like to hear what you have got to say about this. Thanks Reggie Stark
my order for
Elixir Gardens ® Sulphate of Potash/Potassium Gardens ® Sulphate bucket 20kg
Order # 204-4902155-2765964
Sold by: Elixir Garden Supplies
Quantity: 1
I was sent not in bucket 25 kg YARA TERA CRISTA SOP
It is not written in english,
As well as requesting a photo to waste more of my time i carried the 25 kg wrong order to my local royal mail office to be told the long bar code provided me for returns will not work on our scanners. and i need a SQUARE BAR CODE.
and i have to pay £50 at a post office to return item in question. at any post office.
please help me to fulfill my order.
as the same problem i have had with ekilar before, wrong item sent [pearlite].
if a seperate order i placed with ekilar yesterday turns out to be SIMILAR PRODUCTMATCH i will report 3 wrong orders to trading standards.
regards mr glowinski
my order was delayed a 2 time I went to cancel it and could not I have prime and should be 2 days now I don't know when I will receive it while talking to costumer service I was hung up on and the only one to take a complaint was the people I was complaining about all I have been told is I can send it back when I receive the item if I ever do you have my email and my phone no to contact me as I am getting very upset over this matter and tired of getting the run aroud
We order a garage door opener with service to install Greg Knutson was the man long story we did not order the track to go with it needed it dun today so we cancel opener bought one at Lowes he spent 6 hours installing it and then said it would not work $200.00 later had to get garage door people out to fix $103.00 more do not send Greg out to install garage door openers out any more!!!!
I needed to update an account with a adult email address as a minor set up the account in error and used their email address. I was told that they couldn't update email and minor would have to call and speak to someone!!!!!! I told them that was unacceptable as they were a minor and they needed to deal with an adult and not a child. The individual I talked to was loud and not helpful, rude and wouldn't budge and insisted the minor needed to call back.. not sure what policies you have that require you to speak to an underage minor and not an adult. I would like someone to please call me as all I am looking for is a copy of a receipt from a purchase that was made.
I just received the Zack and Zoey dog shirt. It is NOT a Zack and Zoey but a cheap replica. Also, just recently I have had two attempted hacks from China on my computer. I have contacted the seller for a return as demanded on Amazon; however, my complaint goes much further than a "return!" Another issue is the length of time it took for it to arrive; however, that is the least when considering the cheap product and the hack attempts.
On the following issue/order, I returned the unwanted item and after getting the item back, Amazon gave me refund of $13.98 but yesterday I got email message from Amazon that they haven't my said item and again charged my account of 11.10 without my permission. Please clear me that is it not a fraud to access my without my permission
It means Amazon has the fully access to all client's account to charge any time without client's permission.
It is clear from this transaction that your staff have all access to our accounts,that is totally illegal.
Order Details
Ordered on November 28, 2018 Order# 111-7829591-3532217
View or Print invoice
Shipping Address
• Bhupinder S.Kohli
• 2428 WILTSHIRE CT APT 105
• ROCHESTER HILLS, MI 48309-3160
• United States
Payment Method
**** 1864
Order Summary
Item(s) Subtotal:
$11.68
Grand Total:
$11.10
Refund Total
$11.10
I ordered the Complete Inspector Lewis Series. I have just checked and you sent me two identical discs. You did not include the first disc with the first 6 episodes. What can you do now. I am very upset. Lana Ool
I purchased a etopars 2x black car plastic universal heavy duty power door lock actuator 2wire. In the picture it showed 2 of them and when I received them there was only one in the package. The package I have says there should be 2, but I only received 1. I was not going to complain, but I thought you need to know that this occurred. I do not want for you to send me another one or to give me my money back. Just a heads up with this vendor. Thank you Marco
I have two issues
1. There doesn’t seem to be a ,’direct’ method/ link to contact Amazon re issues.
2. I purchased a software dongle (Davinci Resolve) via Amazon. This it seems is a pirated copy ( according to the manufacturer ‘Blackmagic’ ) when I attempted to bring this to Amazons attention the message seems to be simply sent to the seller.
I ordered the Airport movie collection for Christmas, However it came in BLU Ray. I did not want Blu ray, So I contacted you and explained and was told I was going to be shipped another Airport DVD. I just checked and it's another Blu ray being shipped! I don't have a Blu ray player so I need the regular DVD, What's going on? Also the RETUR SHIPPING LABEL for the one I need to return needs to be sent via e mail so I can't print it on my PRINTER!!! Hope someone reads this and gets it taken care of!
James
UPS has failed to find my address 5 times (1-2-3-4-5).
A recent shipment 1Z0W646F0321873129, again went astray.
FedEx seems to have no trouble finding me.
Amazon quick delivery is of no value when UPS fails.
The UPS driver on my route is lazy or retarded or ?
I wish there was a FedEx shipping option at Amazon.
What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)
I WAS STANDING IN FRONT OF AN OFFICE BUILDING WHEN AN AMAZON DELIVERY PERSON PULLED UP AND ASK IF THEY COULD LEAVE A PACKAGE WITH ME. I REPLIED 'NO, I DONT WORK FOR THAT COMPANY THE PACKAGE IS FOR', AND THE DRIVER SAID 'IT DOESNT MAKE ANY DIFFERENCE'. IM GLAD IT WASNT MY PACKAGE SHE WAS TRYING TO HAND OFF TO SOMEONE JUST STANDING AROUND OUTSIDE!!!
I had back surgery and I needed a recliner to sit on my living room. I bought it from Amazon on Dec27 it stop working , since then I have been trying to resolve the issue with the seller and Amazon with no luck. There have been mo resolution on this matter. The Item was and electric recliner , I will never buy a big tickect item from Amazon againg there is No guarantte . in the message center you could see the emails ect also i have made over 10 phone calls to the customer service dept. This morning they put me a supervisor by the name of Maritza she was nasty and un helpfull. Please advice what should I do . the item aarive at my address on Agust 8, and it got damage on Dec 27 waht kind of warranty do i have , please help.
I am a proud Amazon Prime customer and am a big supporter of Amazon services and business ethics. I live in a apartment complex where many of my neighbors are Amazon customers. On December 31, as I left my apartment I found a very unusual service that was provided by a local delivery service on behalf of Amazon. I noticed that the delivery person placed the packages of numerous customers in the hallway of one of our buildings, removed from any specific apartment. These packages were supposed to be delivered to people in completely different buildings. I am sure that this individuals delivery practice is below standards of Amazon. I thought I would just inform Amazon of these low quality services that was done on Amazon's behalf. I have attached some pictures to verify my complaint, and perhaps could help avoid costly "undelivered" claims against Amazon.
Kind Regards
A Concerned Customer
From the 12/27 I place an order that's suppose to be here in an maximum of 4 days, today 1/3 I haven't the item yet, and now the delivery day moved to 1/7 , it's a shame that the order take too many days to shipping, wake-up Amazon!!! I need a response ASAP because I pay ASAP, it's ok??
I was ordering Dragonn filters and was offered a free gift card for
$50 for applying for an Amazon credit card. After giving them my information, they changed the offer to $10, but I had been advised my code that was furnished by them was invalid. I don't understand why they weren't forthcoming with information as to what was going on with the code they had given me in my gmail and they didn't explain why I didn't get the gift card. i would have saved on the purchase of the filters and would still have the balance on the gift card for future purchases. Maybe my credit isn't good enough, but they should have explained and not left me guessing about what was transpiring. Lots of confusion. Very little satisfaction. I don't like being offered savings and a credit card and then being dropped in mid-air. My valuable time was wasted, also my patience was exhausted. No stars, not even one, on this experience. I will share with my friends and family.
I tried to cancel an order an hour after I placed the order the site would not let me cancel I called customer service and they were no help could not understand their English after this experience I don't want to order from your company again I read the reviews after I placed the order and they were bad I don't want that rug!!!!!!!!!!!!
On this Order # 111-7359733-2398637 it was delivered with the following information
Your package was delivered. It was handed directly to a resident.
IN REALITY IT WAS LEFT IN A SNOW-BANK AT THE CURB.
It was delivered using Amazon's own delivery service which up to now has been fine.
I got a restocking charge on a shirt I ordered. The fabric was horrible. Shirt was never worn and I returned it immediately and was still charged 20 per cent charge. Beware of returning items to Amazon.
I ordered L'oreal Blur on 28 December. I am told i will not get it for at least 6 WEEKS which is crazy i am with PRIME. I spoke to customer services they cannot do it. So why advertise it if it is not in stock. I'm fact you have it advertised TODAY. I think this is a bad way to treat a GOOD customer
I have a prime account at Amazon that I am be billed for monthly, I tried to use it to order items during the holiday season and was rudly shut down. I would like to cancel my prime account effective immedialely, I have alrady revolked the automatic withdrawal from the account effective 12/28/2018.
If you have additional questions please call me at (925) 766-1183
Robert Mayer
I return my product before 10days and I did not get my money
Re: Amazon Logistics? (AMZL is what the shipping tracking # shows.)
What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)
I’ve been trying since 10/04/2018 to successfully order a product. I get delivery dates and in one case the product shipped ( after 6 weeks I cancelled) since it never arrived. And today when my latest order was due I’m told that there’s no stock yet. So now you had my money on two orders while it’s obvious that the product wasn’t in stock. It would be better customer service if you didn’t make people wait 30-45 days on each order before saying you can’t fill the order. Obviously my small amount of money is of no concern to amazon but being on a fixed income it is a concern to me. It’s time I use some other company for what I need and I realize that you don’t care but I will tell everyone I can about how amazon takes money with no guarantee of delivering the product
Thank you
Howard Mccartney
What is going on lately??? I have had 3 out of the last 9 deliveries make it on time. And too of the deliveries (the mouth gards and lip gloss) never made it at all!
I have repeatedly tryed to get someone on the phone. I would GRATELY appreciate a call to discuss why this is happening and what we can do to solve this. I tried installing the iphone app and when I try to contact support it just keeps repeating in circles.
Please call me asap: 443-782-5449
Thank you in advance, Fan (Fanny)
Ordered a Bladez Echelon GS stationary bike on 12/11/18 and gave as gift to Larry Davidson. Order # 112-2016447-5051451. The odometer or meter was not working. Everything else is fine. Larry tried to call Bladez and was instructed to leave a message. No one called back, then tried couple days later no one called. I went online to sign up for the one year warranty and the site said it couldn't connect. I then tried the "contact Us" tab and listed Larry Davidson as he is trying to get the part and after I typed it all out - the site said it wasn't able to take my request and I would have to try later. I then tried again to call and no way to talk to a person. There is no way to contact Bladez by email or phone and I am very concerned that I have been taken and I paid a lot of money for this item. I would appreciate any help you give me.
Last week we received a package from Amazon. The slip in it said it was an order of December 14, 2018. It was a "Queen Anne Milk Chocolate Cordial Cherries Gift Box" -- 19.8 oz. - 30 Pieces. The following information was on the slip: Miscl
Last week we received a package from Amazon. The slip in it said it was an order of December 14, 2018. It was a "Queen Anne Milk Chocolate Cordial Cherries Gift Box" --19.8 oz. - 30 pieces. The slip had the following information: Misc. X 001YDJP31 5U - 7LIC-KYI9490550308600 (Sold by Christopher Evans). There was no name of sender. Christmas day, December 25, 2018, our daughter (we haven't see her for over 10 months) texted us that she had sent it. She said there was supposed to be a note in it. It was ordered by Jane or Donald Manack. The candy box was in a large manila envelope only and was crushed the candy was smashed and leaking al over. It was a sticky mess and had to be thrown out.Please replace this box of candy, have it packaged correctly and delivered by a Delivery Service that will handle it better. The first one was delivered by a white van with no name on it. Thank you.
Kenneth L. Austin
300 N Pinal Dr
Apache Junction, AZ 85120
I have tried repeatedly to obtain a refund for the Dining Room Curtains Farm House Decor by Ambesonne, Sunset in Dark Pine Forest Autumn Foggy Scene with Sunbeams Trunks Shadow, Sold by: Pinklim $69.99 Many promises of the issue being resolved, and my request was made. I am very disappointed. Please refund me since the curtains are returned over two month.
I made a purchase on Dec. 7, 2018 for 2 Boenfu wire cutters with a total purchase price of 13,98, When I tried to order, my debit card was not accepted as you said it was an invalid number. After a few hours of haggling with you, you said on a phone conversation said you would give me a gift card. I never received that $10.00 gift card.
I got an e-statement for $18,96, yet my order was for $13.96. I do not understand the $4.98 additional charge. My problem is why my gift card was not issued. I am demanding that this $10,00 gift card be applied to the balance. Since my order was for $13.98, with that $10.00 gift card, my actual balance would be $3.98. THAT IS ALL I WILL PAY!!!
Since you people are giving me such a difficult time with my initial order with you, I WILL NEVER ORDER FROM YOU AGAIN. Please reply to jim.n.norma2012@gmail.com. (By the way, my debit card IS valid, as I have had it for quite a while!
I have always had EXCELLENT customer service experiences with Amazon, until today.
I received a Fire TV stick from my mother for Christmas, ordered from my Amazon wish list. Unfortunately, when I went to connect it, I discovered that I do not have the necessary HDMI port on my TV.
I went on Amazon's chat to find out the return policy, and I was told that, if I return it, they will only credit the original purchaser! I don't want to hurt my mother's feelings about the gift (not to mention that she lives hours away from me, so I can't easily get it to her to send back to Amaxon) and I've never run into a policy like this with any other retailer. I'm a Prime member and also have a seller account with Amazon, so I'm both surprised and disappointed.
i bought 2 items from you and got hacked for over 14000 dollars.I thought you people were secured.I called because i didnt get my order.They told me that i had 2 items pending.1 wath for over 13000 dollars and one iphone for over 1000 dollars.I did not order this and i dont have that kind of money.your custer service agent said i was hacked and he tried to sell me a private ip add. for 2800 dollars i said no then it was 299.00 for him to fix it.this is a scam your site should be secured.Im so mad at you people that i might call the FBI.I will never buy from you people again.it make you people scam artist
i bought 2 items from you and got hacked for over 14000 dollars.I thought you people were secured.I called because i didnt get my order.They told me that i had 2 items pending.1 wath for over 13000 dollars and one iphone for over 1000 dollars.I did not order this and i dont have that kind of money.your custer service agent said i was hacked and he tried to sell me a private ip add. for 2800 dollars i said no then it was 299.00 for him to fix it.this is a scam your site should be secured.Im so mad at you people that i might call the FBI.I will never buy from you people again.it make you people scam artist
Recent delivers have not been packed well, and pieces have arrived loose and/or broken. Packages not up to the standards I have had in the past!!!
On December 19, 2018, I received notification that my Debit Card was used to purchase items through Amazon. And, as of today, this order (for 2 items) appears to be going out. Please be advised that I have cancelled my card however, I find it very disturbing that this was allowed without verifying the address for the card. My bank, Huntington Bank, is investigating this as above, I reported this to be fraud activity. I would appreciate better security and, want to know how to cancel the fraudulent order that was allowed to go through. You can contact me at 317-373-1203 any time today. Please know this is not a joke and I am pissed that this was allowed. I would like to know what address was used to verify my card. Thank you. Jeana K. Woodard
I placed an order on 4 December 2018 for an item for my child for Christmas. The item was over $200.00. A significant amount for me. The item was scheduled to be delivered between the 13th and the 19th. I was never supplied a tracking number. So I called on the 13th to check the satus. Now on the 19th 7 phone calls later hours of on hold and 3 emails from supervisors, still no item. They will not cancel it, now will the lift the credit authorization on my card. DO NOT TRUST AMAZON. They have no remorse nor do they care. I will file against them with my bank. They did not even file the release as stated.
Amazon delivery drivers always park illegally and when you ask them to move, you get an attitude and they ignore you and continue to do whatever they want. Entitled ignorant and arrogant is the Amazon way
I'm a 75 year old widow,just recently I called Amazon when i couldn't log on.they said my password was wrong,even though I knew it wasn't,I had just paid purchases,but instead of being able too change my password,the lady closed my account,and said I needed to open a new account.So the next morning,I got 5 emails from Amazon with 5 different numbers to use to open a new account.Please help.Thank you Marietta Stanley 228 Demorest Rd. Columbus, Ohio 43204-1282 tinksissy@aol.com
I ordered a monster brush grill brush and when it came in the mail it was broke in half. The cardboard wrapper that goes around it was ripped off and thrown in the box. The box was huge so no way it didn't have enough room in the box. There was a sticker that said inspected. That made me chuckle. Very disappointed as it was a Christmas gift. Would like a refund please or send a new one.
Thank you Staci Sullivan
715-828-6743
7393 124th street
Chippewa Falls WI 54729
We placed our order on November 18, 2018 we received part of the order. When we contacted the seller they said that we received everything according to their description:Description
CompR takes flexibility to another level with a single pair of stout, push-button wire terminals featuring a convenient impedance-selector slider for easily changing the dual-voice-coil impedance (2/8 Ohms or 1/4 Ohms, depending upon model). No additional wiring is needed for switching between series or parallel configurations.
Besides convenience, CompR delivers the deepest musical bass and is made to work perfectly with any mono amplifiers. The motor structure itself is a mechanical marvel, utilizing a large-diameter, progressive-roll spider for increased linearity and better sound with high-strength Spiralead tinsel leads woven through for maximum transfer of signal.
Features:
Kicker 43CWR124 12" 1000 Watt Dual Voice Coil 4-Ohm Car Stereo Subwoofer
Power Handling :
Peak : 1000 watts
RMS : 500 watts
Size : 12"
Best subwoofer in its class
Stamped Steel Basket
Spring-loaded Push Terminals
Dual 4-Ohm high-temperature voice coils
Double Stacked Magnet
Top-mount depth : 5-3/4"
Cutout diameter : 11"
Min Sealed Box Vol : 1.0 cu. ft.
Max Sealed Box Vol : 2.0 cu. ft.
Min Vented Box Vol : 1.75 cu. ft.
Max Vented Box Vol : 2.25 cu. ft.
Frequency Response : 25 - 500Hz
Sensitivity : 86.9 dB
Subwoofer Design : Round / Circle
Rockford Fosgate Prime R500X1D 500 Watt RMS Mono Block Class D Car Amplifier
12dB/octave Butterworth crossover
RCA pass-thru outputs
On-board Punch EQ with +18dB boost @ 45Hz.
High level inputs
Remote PLC (Punch Level Control)
0°/180° Phase Switch
Real time output and power supply thermal sensing
Cast aluminum heatsink
4 Gauge power/ground connectors
MOSFET power supply
Over current protection
Short circuit protection
Muted turn on
1 – 17’ High Grade Twisted Pair of 100% Copper RCA Cable
___________________________
We have only received the speaker and nothing else.
We have been in contact well we have contacted the seller with limited response from them other than they are contacting the warehouse. This was last week that they gave us this response, I have been sending them messages directly with no response. They took my money but will not give me the product I paid for and this is a Christmas gift. And now if you look at the product on line it says its currently out of stock in which it was not at the time of my purchase. Here is the link: Kicker CompR 12inch Car Speaker (CWR12) - Black - New, Non-Retail Packaging https://www.amazon.com/dp/B01HTAUJ3Q/ref=cm_sw_r_sms_c_api_i_PhugCb7HK977N
place order #112-7155711-3881031 order was delivery to wrong address. Deliver claimed he gave package to resident at my home .No one
was home. they claim the package was given to the wrong person because the driver was very busy no apology gift might not arrive before
xmas said I wanted to file a complaint was told by spokesperson that he had done the needful thing what ever that mean I never had a
problem with amazon delivery if I cannot order direct from amazon I will not order
my last order for 5 # of Rutland safety-T-flue chimney cleaner was so hard not a power like all the others I had to break it into chunks to use it . please check into the problem, thank you . the product does a great job, just should be powdery not a hard lump. it is still doing the job just a pain smashing it up.
I received a delivery of two packages from Amazon and the packages were left on the street by my mail box , I can't believe that you pay worthless , lazy people to represent your business . After my neighbor informed my that the packages were left out by my mail box he informed me that they did the same thing to him when they delivered him packages the other day . I watch all the news about PORCH PIRATES stealing packages off peoples porches , and your drivers just leave the packages on the curb , if my neighbor had not come and told me about the delivery I'm sure that they would have been stolen . I can't believe that your company has gotten so big that you can't give your customers the service they deserve . I'll be contacting my local new agencies and let them know about your poor customer service !!!!!!
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