AES Customer Service
Rated 2.33 of 5 Stars
Based on 3 Complaints

Contact AES Corporate

Toll free phone number: 1-800-233-0557

What is American Education Services? AES has been a leading educational establishment for more than 50 years. It does this primarily through serving quality service to student loan borrowers.

Common issues with AES include the student loan financial aid services for millions of student across the country. If you have a customer service complaint about American Education Services customer service number is 1-800-233-0557, for best results call Monday through Friday, 7:30 AM to 9:00 PM (ET).

If you have a complaint about your student loan, you can contact the corporate office to file a credit dispute. They have a dedicated mailing address for complaints at P.O. Box 61047
Harrisburg, PA 17106-1047.

Experienced poor service? File a complaint here!

AES Contact Information

Report complaints to corporate and get satisfaction

  • AES headquarters address

    • P.O. Box 61047 Harrisburg, PA 17106-1047
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    Monday through Friday, 7:30 AM to 9:00 PM (ET)

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Top AES Complaints

Browse more than 3 reviews submitted so far


I have a problem with my student loan and tried to call AES support to dispute it. They simply passed me off to a credit dispute PO box. When I asked for their contact information they directed me back to the website to download a form to mail in.

AES Credit
P.O. Box 61047
Harrisburg, PA 17106-1047

Great, when I tried to find their corporate address to escalate this to management, that website page was broken. Guess what else? All the contact pages were broken too. I am sure they get so many complaints they had to "pull these down for maintenance".


I do not think students should take out loans for the their college education. Not from American Education Services, not from anywhere.


I have been helping my daughter pay off her education loan and AES made it easy for us. The documentation was done in a right manner, people out there understand your queries and help to the best possible. We wanted to clear it off with the bulk amount and AES customer service gave the details on the foreclosure of the loan. They helped us to a great deal and got us the no due certificate after clearance. Professional people and they actually know how to deal with their clients. Do not see what the complaints are about!

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