Lifelock

Cannot give MINUS stars Am NOT impressed with them.

After you tell multiple agents about compromised identity, and them taking detailed notes, you still have to write it out all again on their forms.

They do not listen but ‘hear’ what they want, then do what they want.

Have requested many times to be removed from mailings but they don’t take info to be removed, so continue to get their junk mail.

Just spoke to your rep named Grace, who was supposed to resolve a week long issue with my account.

She had no idea what I was talking about (even though I had been assured any agent would be able to help me.) The conversation was torture because she spoke with such a heavy accent I had trouble following her.

She did not REALLY listen to me, and more than once just took off on Lifelock talking points from your manual - I had to interrupt to be heard.

She got my payment schedule all wrong, and still kept reading from some script which further confused me; the more she read, the faster she talked, making it more difficult to understand her.

At the risk of "offending," may I suggest that you hire people for the phones who speak English better - it is embarrassing and frustrating for all,…

No phone service available after signing up!

Hour long wait times, listening to awful elevator music, then the call drops and you have to start all over!!

So unbelievably frustrating.

It's incredibly frustrating to try and vet your account or even get a refund on cancelled services.

It was so easy to sign up, but now reaching the billing department to request a refund?

How impossible.

Can anyone help me?

I haven't been able to get on to the Lifelock customer service portal.

I've asked the employee's and they either don't care, don't know, or won't check to see if it's turned off.

Lifelock is supposed to protect you.

But my complaint is that the charge you so much money up front that you are getting scammed.

I tried to call the Lifelock customer service number, to ask them about their services, but it was closed.

How are they going to protect me if they are closed for business?

Thanks to Lifelock that secured my information and identity safely.

My colleagues who have face several issues earlier suggested I get Lifelock secure my information so that it doesn't get miss used.

Lifelock made me understand the implications incase our details are used by fraud people.

This could cost a lot if we do not keep our information and details in safe hands.

That's why I choose Lifelock to do the job of securing my information.

I highly recommend this to anyone who wants to keep their details safe and not getting them in wrong hands.