Scottrade Customer Service
Rated 2.33 of 5 Stars
Based on 3 Complaints

Contact Scottrade Corporate

Toll free phone number: 314-965-1555

Scottrade ( is a privately owned American discount retail brokerage firm. In 2012 there were 500 branches employing over 3700. Revenues in 2012 were reported as US 776 million.

If you need to contact Scottrade you may call 1-800-619-7283 or you may look here for contact information. If you would like to write to the CEO, Rodger O. Riney, you may address your postal correspondence with 12800 Corporate Hill Drive, S.  Louis, MO 63131. You may want to call the corporate headquarters at 314-965-1555.

Rodger O. Riney is the founder, was President and remains CEO since 1980. He started the company in Scottsdale, AZ before moving back to the St. Louis area. In October 2015 Scottrade revealed a security breach where hackers uncovered 4.6 million customers’ personal records. You may find social media presence on Facebook, Twitter, Linkedin and Google+.

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Scottrade Contact Information

Report complaints to corporate and get satisfaction

  • Scottrade headquarters address

    • 12800 Corporate Hill Drive
    • St. Louis
    • MO 63131
    • United States
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating


  • Customer service hours

    24 hours a day

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Top Scottrade Complaints

Browse more than 3 reviews submitted so far


I will give Scottrade four stars since I only have one problem with them, you still cannot do everything online. I signed up for an account online at Scottrade but then found out that I had to go in to a location to deposit a check. Then if I wanted money out I had to call somebody on the phone. It really made the entire process of trading a little more stressful because I want a 100% online experience. I don't like talking to people if I don't have to because they just slow me down. The people were helpful but not needed. I like the tool, dig the helpful information, but that just bothered me. I quickly withdrew my money and will think twice before trading their again.


I signed up to Scottrade a little while ago and the website would not let me submit tickets for credit. The system generated a umber of: 05YKIE4 under login cjlowman. I then tried to submit and it would not allow me to do so. Later I traveled to Killeen, TX and again I was unable to submit my trades under that account. I tried to create a new account and it told me one already existed. Now, I try to look it up and nothing will let my access any account.


I am very frustrated with scottrade customer service. Getting an account seems to be so easy, but then you are hit with so much red tape, problems, and fee's to trade. I cannot believe I signed up for this stupid service anyways. If it was up to me, I would not have used this company. Instead, find a fund to sink your money into. Scottrade is a joke.

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