1&1 Hosting Customer Service
Rated 1.83 of 5 Stars
Based on 6 Complaints

Contact 1&1 Hosting Corporate

Toll free phone number: 1-844-296-2059

1&1 is best known for its cloud based hosting services. They are leading across the globe and cater to 10 countries including US, Great Britain, Spain and Germany. Because of their unique business model, 1&1 provides affordable products and makes itself to be a one shop stop.

Founded 26 years ago, 1&1 has build trust in their customer and their brand speaks a lot about the company. Founded by Ralph Dommermuth having its headquarters at Montabaur, Germany. It's current is Robert Hoffmann. The customer service phone number for 1&1 is 1-844-296-2059. The company keeps support 24 hours a day, 7 days a week.

1&1 has been pioneering in the industry and they have diversified themselves in various fields like web hosting, website packages, server side hosting, email & office, online marketing etc. Under each of these categories they have a variety of solutions to offer.

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1&1 Hosting Contact Information

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  • 1&1 Hosting headquarters address

    • 701 Lee Road, Suite 300
    • Chesterbrook
    • PA
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    24 hours a day, 7 days a week

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Top 1&1 Hosting Complaints

Browse more than 6 reviews submitted so far


Restaurant #33175, Allen, TX. Ordered 13 Chocolate Chip cookies in a tote at 7:01 pm on 6/2/19. I am used to totes, cooked fresh, taking 6-7 minutes. After 15 minutes they figured out no-one had ever put up the 13 cookies, and after 23 minutes I had my tote. Complained to them, only one of 6 employees was sympathetic. They said they had lots to do, I noted 6 people ordering after me had already received their orders.

What is your response to this? My goal is not to get someone in trouble, (I do not know their names), but to get some confirming reply this is way to long, and some redress for my grievance, really held up my day.

Thank you. Sincerely, Paul Riefberg


I go online to get my shoe size and when I call to put my order in. They always say that it's not available, If it says it's in stock online it's available. So I did place a order anyway and my thing is today is the 3rd of the month. I ask the customer service why it takes 9 days to get my order. And he said because it's a back stock, But when I first placed my order he said that it was in stock. I tried to explain to him that you can't say that it's available & it's not that's false advertising. Please retrain your employees because there representing Fingerhut.


Called Kroger on Delhi Pike inquiring about new policy on receipts for gift cards. Apparently, Kroger has changed their service...REDUCING THEIR SERVICE...AS USUAL. If you buy more than one gift card only one receipt is provided. If you order 3 gift cards, you do not have a receipt for each recipient. However, if I go thru the line 3 times, I will get 3 individual receipts. This waste time for the customer and Kroger. Who ever changed this policy, must have ROCK for brains. Walmart, Kohols and other grocery outlets still provide a individual receipt for each gift card. The Delhi store did not give me the option to talk to the manager, even though I requested to speak to the manager. Another, customer service flaw. All that I can hope for is that another grocery chain is established in the Delhi area. An other observation. I would estimate at your Delhi Store that only 50% of the cashiers are friendly. Most of them are rude or talking consistently to the bager, that they are not even communicating with the customer. DELHI KROGER.....A FAILING STORE IN CUSTOMER SERVICE. Of course, my only resolve in this issue...and I pray to
GOD...is that another retailer moves into the area.


Google failed to remove the outdated content from my 1&! website. So I called their customer service number and was put on hold, now I am hoping you can help me.


Not really sure 1&1 is the best place to build a website. You can use Wordpress and some others for free and get almost the same quality. I have also heard their customer service isn't that great either. Although you cannot seem to turn on the television these days without seeing one of their commercials. Has anyone used their web hosting either? Would be curious about that.


1&1 is a good place to host your website. I own my own business and needed a cheap and easy way to buy a .com name and then create a website for my customers. I was able to quickly and easily grab my .com domain name and then create a hosting account on top of that. It is not that advanced of a hosting platform, but is good for first time users an beginners who do not know much about programming or website development. The editor is simple to use and lets you upload images or make simple text updates. They also have Wordpress hosting if you need to create a blog and a mobile website developer. I would rate 1&1 as a good company and have not had any real issues with them.

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