Contact First Citizens Bank Corporate

First Citizens Bank is a US-based bank that is owned by First Citizens BancShares, Inc, a bank holding company. The head office of the company is based in Raleigh, North Carolina, but the bank operates in an additional 17 states other than North Carolina. The bank is currently ranked as the sixth largest bank that operates in the Southeast states of America.

It currently operates more than 575 branches and employs more than 5 thousand people. The bank currently has $33 billion in assets and $18 billion in loans. It is one of the oldest local banks operating within the United State established in 1898 as “First Citizens Bank & Trust Company”. The Ironstone bank and First Citizens Bank of South Carolina are also subsidiaries of First Citizens BancShares, Inc.

Other than numerous of their branches spread across the 18 states, customers can also contact them by phone at (1.888.323.4732). The phone support is available 7 days a week but between 7:00 AM and 11:00 PM Eastern time. Other than that, you can also send them an online message using an online form available on their website, firstcitizens.com. Customers can also contact their support through their official social media pages like Facebook, Twitter, Linkedin, and YouTube. The head office of the bank is situated at PO Box 27131, FCC 22, Raleigh, NC, 27611.

First Citizens Bank is not a BBB accredited business yet but it is still rated as A+. On Yelp and other review websites, the bank was rated as average or below average. At My Bank Tracker, the bank received an aggregate rating of 2 out of 5 stars but 23 out of 32 reviewers gave them 1-star rating. On Yelp, the rating varies based on the branch.