Armed Forces Bank

I spent OVER two hours today trying to activate our business debit card without success.

I recommend our Executive Council change to a more professional institution.

I have been a customer with Armed Forces Bank, probably 20 - 30 years.

I asked for a cashier's check to be overnighted to me and was advised that there is not overnight service (are you kidding me) and if sent it would take up to 3-5 business days to get.

Being a customer for this long should have afforded me the courtesy of overnighted a cashier's check since I needed it by 11/10/16.

I will be closing this account, the one time I really needed Armed Forces Bank to come through for me you didn't since I can not gain access to the military bases even though I'm a veteran.

I used the Armed Forces branch bank in Las Vegas.

I paid my mortgage #0485697502 with my debit card of Chase Bank.

I clearly told the teller I did not want a credit placed on my card.

She assured me that it would be a debit and no fees accessed.

Her communication skills was not good and I kept telling to her make sure it was not a credit.

The teller name was Noemi.

I was charged $41.

52 for a cash advance.

One would assume that if someone told that did not want a cash advance the transaction would have not taken place.

I am requesting my fees be reversed.

I could have done the same transaction over the phone for $6.

The date the transaction took place was 7/26/16.

Armed Forces Bank has great customer service.

I give them a 4-star review for helping military personel.  

I own a credit card from Armed Forces Bank and I really love the privileges they give.

I have improved my credit history by taking this card.

Just $25 annual fees.

And there is no over the limit fee either.

I really love the features they give a customer.

The credit limit is based on a savings account balance, which will help us kick start a good credit score.

Thanks to Armed Forces for the best credit scores and a great card.