Armed Forces Bank Customer Service
Rated 2.2 of 5 Stars
Based on 5 Complaints

Contact Armed Forces Bank Corporate

Toll free phone number: 1-888-929-2265

Armed Forces Bank, N.A. is a family owned business and individual financial provider. With features that uniquely cater to the needs of military it is open online 24 hours a day, 365 days a year. Total deposits are reported as US 1.1 billion. There are 75 branches that employ over 950 associates.

If you have a problem with your AF Bank account you may call 1-888-929-2265. If you would like to contact the Customer Service with postal correspondence, address you letter to Armed Forces Bank, N.A. 3rd St and Kansas Avenue, Fort Leavenworth, Kansas 66027.  The corporate office phone number is 913-682-9090.

Armed Forces Bank has received Better Business Bureau’s A+ rating. Social presence is not available since this is a government corporation.

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Armed Forces Bank Contact Information

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  • Armed Forces Bank headquarters address

    • 3rd St and Kansas Avenue
    • Fort Leavenworth
    • KS 66027
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating


  • Customer service hours

    24 hours a day

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Top Armed Forces Bank Complaints

Browse more than 5 reviews submitted so far


I spent OVER two hours today trying to activate our business debit card without success. I recommend our Executive Council change to a more professional institution.


I have been a customer with Armed Forces Bank, probably 20 - 30 years. I asked for a cashier's check to be overnighted to me and was advised that there is not overnight service (are you kidding me) and if sent it would take up to 3-5 business days to get. Being a customer for this long should have afforded me the courtesy of overnighted a cashier's check since I needed it by 11/10/16. I will be closing this account, the one time I really needed Armed Forces Bank to come through for me you didn't since I can not gain access to the military bases even though I'm a veteran.


I used the Armed Forces branch bank in Las Vegas. I paid my mortgage #0485697502 with my debit card of Chase Bank. I clearly told the teller I did not want a credit placed on my card. She assured me that it would be a debit and no fees accessed. Her communication skills was not good and I kept telling to her make sure it was not a credit. The teller name was Noemi. I was charged $41.52 for a cash advance. One would assume that if someone told that did not want a cash advance the transaction would have not taken place. I am requesting my fees be reversed. I could have done the same transaction over the phone for $6. The date the transaction took place was 7/26/16.


Armed Forces Bank has great customer service. I give them a 4-star review for helping military personel.


I own a credit card from Armed Forces Bank and I really love the privileges they give. I have improved my credit history by taking this card. Just $25 annual fees. And there is no over the limit fee either. I really love the features they give a customer. The credit limit is based on a savings account balance, which will help us kick start a good credit score. Thanks to Armed Forces for the best credit scores and a great card.

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