I have not yet received my payment which my customer has send through penfed in syria.they told minimum 50,000 INR is needed to transfer and i have sent them 12,000 INR yesterday.They told they will pay me immediately after I sent the money but till now I have not received any amount.Take this as a serious issue.Do pay me very soon as possible.
Regards Salmiya
Sorry customer service. It's a bolony !!!! thay said helped a customer needs. I have been trying to get someone to respond my calls,emails and messages to answer machine and no one has contacted me yet. My waiting call's 15 minutes minimum wait until I hand up. It's pathetic service
THE PROCESSING OF MY LOAN IN THE LAST FEW DAY HAS BEEN HORRIBLE ERROR AND ISSUE AFTER ISSUE AND ERROR. I FEEL PENFED IS A BETTER CUN THAN THIS I HAVE BEEN WITH THEM FOR OVER 20 YRS , BUT I HAVE BEEN WITH NAVY FED CU FOR OVER 30 YRS...AND THEIR LAON DEPT IS TOP NOTCH . THIS IS MY FIRST ATTTEMP WITH PEN FED IN THE MORTAGE DEPT,,,AND THIS IS MORE THAN LIKELY WHY ,,AND THEY HAVE THIS THING CALLED A LOAN LEVELING FEE ON THEIR LOAN THAT NFCU DOESN'T HAVE PLEAE SOME BODT TEEL ME WHAT THIS IS AND WHY DO YOU HAVE IT AND NFCU DOESN'T ON THEIR MORTAGE PRODUCTS...
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ED COOKE
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The worst customer service ever! Penfed bought out our bank. We took an afternoon off work to make sure our accounts were correct after being told that I the wife should have my own account separate from my husbands. Nope we have always had one account and we will continue.
Last week I was told I did not have an account, because rep failed to scroll to bottom. Today account frozen because my name does not have my home address even though I have checks from Penfed with my name on them and my home address.
I have to get embarrassed in line saying your card is declined because Penfed did not bother to call me to verify my address instead they put a hold or block on my card. I am sure someone in Penfed could assist me but I have not found that person yet.
I am wondering what is the next…
I just received a new visa credit card from PenFed. I received a letter addressed to my boyfriend giving him my pin number! He is not supposed to use this card & I never intended him the right to use my card.
Please take him off of this account right now. This has got me really upset.
My complaint against PenFed is that they do not open up the service to other members. Seems like discrimination to me.
01 for protection on my computer. I called Geek Squad that very day and told the lady that I talked to, I did not need protection anymore due to not having that computer. I now have one where I don't need Geek Squad.
The lady that I talked to said she would take it off my account and issued me credit # 16656633 for this charge. Now I got a letter from Penfed that you are still billing me and that I do owe it.
So I called your number for the second time and talked to a gentleman. He said that I do owe it due to the first representative being in error. So I asked for the manager. 33. I feel I do not owe anything to Geek Squad.…
I have been with Pentagon Federal Credit Union since more than 5 years now. I give them a 5 rating for the incredible job they are doing. 49%. We got great customer service from them and they processed the loan efficiently.
Would highly recommend for a car loan from FCU. I am impressed with such low rates that no one else in the market could offer. Goof job Pentagon Federal Credit Union, I would definelty continue my future relation with you guys incase I need.