WebCortex logo

WebCortex

2.0
24 complaints

Address

60 E 13th St New York, NY 10003

WebCortex faces severe customer service and fulfillment issues. The most common complaints involve unresponsive customer support (voicemails, ignored emails), significant shipping delays or non-delivery of orders, and difficulty obtaining refunds or returns. Multiple customers report unauthorized charges and suspect fraudulent activity.

Generated 6 days ago

Common Issues

40% (10)
no responsevoicemailcan't reach
35% (8)
never arrivednot receivedlate delivery
20% (5)
no refundmoney backreturn labels
15% (4)
never orderedwrong itemdoesn't fit
10% (2)
no tracking numbertracking doesn't workcan't track

Complaints

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M.M.S.

Sep 11, 2026
0

I never, ever even saw this site and I never ordered ANYthing from it. 25!! I went to WEBCORTX website - called the phone # listed & got the same useless recording each time. They claim they had proof of delivery.

Are they talking about the 3 mini lettuce spinners someone sent us? They were sized for mini dolls. WE DID NOT ORDER THEM! We called the company on return address but got more dead end contact info. We wasted time asking our friends if they were pranking us to send something so ridiculous!

They went claim I used Pay Pal but got my credit card somehow. Pay Pal shows no records of this. Buyer BEWARE!

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Jama Marlow

Feb 11, 2023
0

I have yet to receive my order that was supposed to arrive Feb. 8.

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Lyndon Bradshaw

Dec 5, 2021
0

Bought a part for my tractor. They advertised 2 day shipping. I didn’t get it for over a week. The part which they advertised as an exact fit for my tractor did not fit. When we tried to return it for a refund we got no response.

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Jack DerHagopian

Oct 30, 2019
0

Googled shopping for skippy natural peanut butter. This site advertised 40 oz 8 pack for $20. Turns out they shipped only on and then ordered it fulfilled from Amazon (I am already a prime member). Complete rip off. Paid through paypal who then graciously decided I could return but I had to pay for shipping and jump through a bunch of other hoops.

Don't do business with this company.

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walter kestel

Oct 5, 2019
0

When I ordered the product that I needed it said 2 business days the product never arrived. company gave me the excuse that there is a warehouse issue

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David Chamberlain

Feb 21, 2019
0

on11-29-18 ipurchased a boreing bar with inserts for 23.85 at 11:38 webcortex 409 charged to my card ending in 1330 so far i have not recieved this purchase. I would appreciate if you would look into why i havent recieved it yet . thank you

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Kate

Jan 24, 2019
0

good store)

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Brian

Jan 22, 2019
0

I always order from these guys and think they are making a good job. I can not say anything bad about this store as they delivered my items in time and they were nice ! Personally recommend this store to everyone !

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edward ingerson

Jul 20, 2018
0

on july 15 I ordered a carburetor for my Yamaha Kodiak 400 atv. it was supposed to be delivered in 2 days. it is now 4 days and have not received it yet but you have my money.

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Charles Mason

May 4, 2018
0

Requested return refund lables for order # 213728 (ticket # 1525294876) r

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Lynne Kahl

Mar 4, 2018
0

This company is a flipping hoax don’t order from them!! I ordered a faucet from them, they sent me one I never ordered, I sent the wrong one back and they won’t give me my money back. I am out almost $300.

I am so furious,, This has been going on since January 20th!!!

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Irv Pearce

Dec 28, 2017
0

The product I ordered didn't show up in time promised, when it did the order was not complete. NO RESPONDS TO MY REQUESTS TO SLOVE the PROBLEM.

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Mary

Nov 3, 2017
0

Hissing Kitty is a very apt name, and I feel more like using my claws. This complaint will be filed with Amazon and the Better Business Bureau. 9 liter water bottle, and Webcortex was the first website to pop up.

I was looking for the Daily8. They had one. 95. What a crock. For some reason it wasn't trackable. At all. Then, I got a parcel from Amazon. It was the water jug I ordered from Webcortex. No explanation. After several emails to Amazon Customer Service, I discovered I had just received a "gift" from Shay Sabah.

I don't know a Shay Sabah. Shay Sabah must be from Webcortex. I then tracked my parcel fom Webcortex. Sure enough, it Arrived when the Amazon parcel Arrived. The racket Webcortex has is charging a higher price than Amazon, or other business, adding shipping charges they…

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Thomas Stellato

Dec 19, 2016
0

Double billed for product. Telephone calls and emails ignored. Cannot get a response. This is a terrible company to deal with.

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Lisa Pierre Guerrier

Dec 18, 2016
0

I ddid not receive my order. I suppose to get it yesterday. I need the avera faux leather storage sofa futon right now or I will file an official response against WebCortex. There is no phone number, no place to chat, it's just ridiculous.

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ruthann sparks

Sep 28, 2016
0

I placed a order on Sept. 2nd, and today is the 28th, and I have not received my order. I called WebCortex customer support and they gave me 3 different tracking number and none of them worked. I talk to the chat line and they were going to look into the problem and see the status of the order and see if they could tell me where the order was, and

that never happen and I have e-mail them and they sent me another tracking that did not work and today I requested money back. WebCortex as a company is a scam and I am going to call PayPal billing and the Better Business Bureau.

I hope the people out there that can read this, and that they will stay away from that so called company. I have tried multiple times to contact them, so I will post my review here and hope that customers are warned.

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Barbara Huxley

Aug 26, 2016
0

05. My order went thru PayPal.

However, it is now 7 days since that order and I have not received them. Was not given a tracking number but the order no. for the swatters is: 5160-6659-3848-5070. This is called a receipt ID on my document I printed out, but when I call WebCortex billing department nobody can track down my order. Can anyone help?

The fly Swatters have this number: SKUB0019Z42EK.

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ken white

Aug 17, 2016
0

I bought a fuel pump & kit for my 700 ranger from WebCortex they told me it would be here last Saturday but I haven't got it or heard from them. I tried calling the customer service phone number but just get a recording that they are not available.

Left message and asked them to phone me back but nothing. I have called two days now. I think I got ripped off. What should I do next? Hopefully somewhere here can help me.

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Pat

Jul 8, 2016
0

This company is a total scam. Need I say more? always 2 week intervals. My granddaughter asked me to order this for her and asks me still is it ever going to come? No more WebCortex, they do not respond to billing complaints either.

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Thomas Ciaccio

May 6, 2016
0

Paid for the WebCortex product no shipping no, no product nobody seams to know what is going on. I either want the product or my money back!

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Brant Conner

May 5, 2016
0

Have tried to call and email customer support regarding an order with no response. I will never order from this company again.

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Mrs. Shirley A. Shoup

Mar 21, 2016
0

I sent for a Wraptastic for my clear plastic wrap. When it was sent to me it was faulty and the box outside did show that also. Inside was a partial and we needed the two springs to complete the Wraptastic.

I asked the WebCortex customer service people for a return page as I was compelled to send the whole thing back even though we only needed the two springs to complete the whole unit. 59 for the unit. I do not believe that I should be penalized for this item as it was of no fault of my own that the merchandise was faulty.

This is a horrible way to do business and even though it was not a lot of money, I do not think this was a fair thing for the Webcortex company to do.

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Nargiza Tepnadze

Feb 19, 2016
0

My complaint is about the WebCortex customer service office. I have not received my order; Vibran women,s vi-B Fitnes yoga shoe. 44. Please, can you instruct me why do not you sending this to me?

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Alfred Hahn

Feb 16, 2016
0

I intended to purchase a barbecue kit from WebCortex and they didn't send me a tracking number nor did they answer any phone attempts. So I filed a claim by calling the Paypal customer service number and in the meantime I bought a kit from another vendor. I am asking you to send me return this item sticker so I can return this item to the WebCortex store that I bought it from online.