JustAnswer.com Customer Service
Rated 1 of 5 Stars
Based on 6 Complaints

Contact JustAnswer.com Corporate

Toll free phone number:

Welcome to the JustAnswer.com complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against JustAnswer.com online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the JustAnswer.com corporate office? We have the mailing address, phone number, and email address listed below.

Experienced poor service? File a complaint here!

JustAnswer.com Contact Information

Report complaints to corporate and get satisfaction

  • JustAnswer.com headquarters address

    Mailing address needed.

  • Company website

  • 1-800 phone number

    Toll-free number pending.

  • Better Business Bureau rating


  • Customer service hours

    24 hours a day

Browse reviews of other Online Shopping

Top JustAnswer.com Complaints

Browse more than 6 reviews submitted so far


I have been billed $46.00 for services. I did not order any services from this company and would like the debit reversed.


My question was never answered, I was charged £5.00 and on top of that another £25.00 was taken for membership which I E.MAILED saying I was not prepared to to pay for no answer to my question


You are NOT authorized to charge my credit card for ANY thing. You ripped me off for $5.00 and provided no answer and now you are trying to charge my credit card for ongoing service which I did not and do not authorize. I have contacted my credit card company and they are on to you and your rip off service. So cease and desist.
M LaRock


Thinking it was a FREE service, I asked justanswer.com a question. Do not remember the question. Anyway, I found a $5.00 charge on my DISCOVER card. I thought the charge was ridiculous, but did NOT contest it.

THEN, on looking back, it seems Just Answer has been billing me since SEPTEMBER through DFCEMBER! They told me on the phone today about December. The charge is $46.00 for MEMBERSHIP (which I dp not acknowledge or have I consented to).FOUR charges of $46.00, totaling $189. Quite an interesting scam you got going there!

I am letting everyone I know, about your outfit.


Yesterday at 11:59 am, I asked my question, after paying the $5.00. To date I have had no reply, answer or comment from anyone in your company. What is happening?


Needed quick help on a computer issue so turned to justanswer.com for help. I was required to pay $4 for their help, an agreeable price. So I authorized what I firmly believed was a one-time charge. My next two bank statements proved me wrong, however, as they began monthly debits of $46! In order to get them to stop this scam I had to zero out my debit card and request a replacement. In no way at no time did I intend to sign up for any longterm program—I requested help on one issue one time only.

Have feedback for JustAnswer.com?

Thanks for your feedback!

Sorry. Please try again later!